The future of customer communications One robust platform powered by AI for all customer communications One Smart Inbox for the agent (Unified view for all customer communications)
Email & Messaging
Social Media Customer Service
Video Chat & Web Call
Online Chat & Web Apps
Voice
AI Powered Omnichannel Chatbot
Hello
Messaging
WhatsApp Business API – Official Partners Smart Inbox
Omnichannel Chat Bot
Reporting System
Team Collaboration
Understanding Customer Intentions
Customer Service Insights and Analytics
Forms and Co-Browsing
Automation Rules Triggered by User Behavior
Satisfaction Tracking
Agent Routing Knowledge Base & Canned Responses