Saint John Energy: Home Heat Saver Program

PROJECT 17

Home Heat Saver Program

Saint John Energy is on a mission to help their customers better understand their home heat loss. With many beautiful heritage homes in Saint John, Saint John Energy recognizes that many of these homes experience significant heat loss which can lead to high power bills in winter. The Home Heat Saver program uses thermal images of the utility’s customers’ rooftops to help them identify the areas in which their home is losing the most heat and the way to fix it.

With this program, customers can view a colour-coded Heat Loss Map of their home, allowing them to pinpoint areas that experience the most heat loss. Based on the amount of heat escaping, homes are given a Heat Loss Score of 1-10. Using this score, customers can compare their home to their neighbourhood and city average.

This program will help customers make informed decisions to improve their energy efficiency. Similar projects show homeowners are 5x more likely to make improved changes after using their Heat Loss Map. The Home Heat Saver will improve energy literacy in the community and help customers stop paying for unused heat.

The project is in partnership with Calgarybased MyHEAT and the University of New Brunswick (UNB). MyHEAT provides the technology for the program while UNB leads the data analytics.