CEO Letter

A Message from David Gitlin President & CEO, Carrier

At Carrier, delivering real value starts with our vision of creating solutions that matter for people and our planet. Never has that been more critical than it is today.

COVID-19 has fundamentally changed how we live and work. It has heightened our focus on employee health and safety, sped innovation to respond to real-world needs and reframed the ways we support our communities. In other words, we simply cannot talk about corporate responsibility without acknowledging where we are today.

Carrier provides essential products and services and, in turn, has helped to ensure optimal indoor air quality in hospitals, support the delivery of temperature-sensitive pharmaceuticals and enable safer indoor environments. That is why we quickly took action to protect our employees and our customers, implementing thermal screening, modifying our manufacturing lines to ensure social distancing, adding physical barriers and providing paid COVID leave and more.

We have shined a spotlight on the criticality of diversity and inclusion – specifically, not just talking about it, but acting on it. Through efforts like our ELEVATE: Women in Leadership program, we accelerated our plan to have women occupy half of our leadership roles by 2030. We have also launched a more focused Diversity & Inclusion strategy designed to meaningfully transform our workforce. The program is backed by measurable initiatives that will drive opportunities for all of our employees. We remain focused on our commitment to the environment and doing our part to address climate change. As a leader in HVAC and refrigeration technologies, we know that the products and services we bring to market have a profound impact on the world’s carbon footprint. We are committed to reducing the carbon impact from our operations, as well as from our products in use.

These important global issues highlight the comprehensive approach we are taking to drive wide-reaching, lasting improvement as a stand-alone company. The world has changed dramatically in such a short time, but our vision has never been clearer. And we are well positioned to make measurable changes that continue to build on our strong legacy of corporate responsibility.

To put a fine point on it, ESG is not a side activity at Carrier. It is core to our business – always has been – and we take pride in leading the way for future generations. That is why we continue to set aggressive goals, challenging ourselves to be better every day.

As we see it, creating solutions that matter for people and our planet is more than our vision, it is our promise.

David Gitlin

President & CEO, Carrier