Managing Social Impacts Early and ongoing community engagement and meaningful dialogue form the foundation of our approach to better understanding the actual, potential, and perceived impacts of our activities on and building trust with host communities. We have adopted formal policies, procedures, and industry best practices to manage our impacts and contribute to the social and economic development of these communities. Each country and community in which we operate has a distinct culture and social context. While our management framework provides a consistent methodology for measuring and tracking social impacts and our corporate social responsibility (CSR) performance across our mines, it also offers the flexibility needed to tailor our approach to the particular circumstances of each operation.
28 // 2019 SUSTAINABILITY REPORT
