CEO UPDATE Monday 9 October 2017
Mental Health Awareness Week – take time to connect with nature In Canterbury we are very aware of the importance of our mental health and emotional wellbeing. The events of the past seven years have delivered ongoing stress, anxiety, despair and for many, loss and heartache. Since 2010 the Canterbury Health System has experienced: »» A 46 percent increase in adult community mental health presentations. This equates to an extra 112 people each month. »» A 98 percent increase in child and youth mental health presentations (case starts). This equates to an extra 96 children and young people each month. »» In the five years between the 2011/12 and 2016/17 financial years there’s been a 150 percent increase in mental health crisis assessments undertaken at the Emergency Department. Mental Health Foundation figures suggest nearly 50 percent of New Zealanders will experience a mental health problem in their lifetime, and depression is set to overcome heart diseases as the biggest global health burden by 2020. The good news is, we have a fantastic team of people working throughout the Canterbury Health System to ensure those who need mental health support, treatment and care, are connected with the right care at the right time provided by the right person. Tomorrow is World Mental Health Day, while here in New Zealand we are marking Mental Health Awareness Week.
The Foundation cites a University of Essex study, where a group of people living with depression were taken on a walk through a country park, with 90 percent feeling higher selfesteem afterwards. Nearly three quarters said they felt less depressed. Stanford University also concluded that walking in nature could lead to a lower risk of depression. And from the University of Minnesota – “How Does Nature Impact Our Wellbeing?” In a nutshell… »» Environments can increase or reduce stress and impact our bodies. »» What we see, hear and experience can change our mood. »» Exposure to nature not only make you feel better emotionally, it contributes to your physical wellbeing. »» Being in nature reduces blood pressure, heart rate, muscle tension and the production of stress hormones. Give your wellbeing a boost When it comes to wellbeing there are things you can do to help yourself feel better. Researchers have found that the five actions below if done regularly are proven to lift your wellbeing. Give the ‘Five Ways to Wellbeing’ a go – anyone can do it!
This year’s theme is ‘Nature is Key’. That doesn’t have to mean a three-day hike into the wilderness, it could be as simple as eating lunch outside in the fresh air, or taking a stroll in the park or visiting the beach. The Mental Health Foundation have put together a list of awesome ideas for enjoying the world just beyond our front door.
In this issue »» Destination Outpatients... pg 6
»» All Right? bags design awards... pg 11
»» Are you prepared? pg 7
»» Newborn hearing screening programme benefits... pg 12
»» Patient Safety Week... pg 8 »» Empathy matters in healthcare | Canterbury Grand Round... pg 9 »» Sit Less September... pg 10
»» One minute with... pg 13
»» It’s time for a Garden Party and you’re invited! | Vote now on Quality Awards poster submissions... pg 15 »» Psychological First Aid Course (PFA)... pg 16
»» New security cards being issued at the Christchurch Hospital campus... pg 14
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CEO Update Monday 9 October 2017
Canterbury’s had more than its fair share of disasters We’re no stranger to quakes, floods, fires and all manner of extraordinary events and what better time than during Get Ready Week to check that you’re ready for the next challenge to come our way Get Ready Week 9-15 October While it’s been seven years since Canterbury’s devastating earthquakes, it’s likely we’ll never forget those first thoughts that flashed through our minds: Where is my family? How do I find them? What do I do now? Being informed during an emergency is key to helping stay calm in a high stress situation. To raise awareness of how important it is to be prepared for a disaster, the theme for this year’s Get Ready Week is ‘Stay safe, stay informed’. At the heart of this message is an appeal for us all to plan, think and talk about what we will do in certain situations. When you are together as a family, start asking questions such as: If you can’t get home, who will pick the kids up from school? If you have to evacuate, do you have a bag packed. What is your family’s plan? If there is no power, do you have some cash on hand if the ATMs are not working or eftpos is down? If you are stuck at home, can you pool resources with your neighbours? Do you even know your neighbours – perhaps this is a good time to go next door and say “Hi”. Get Ready Week is held every year to mark the International Day for Natural Disaster Reduction on 13 October. It’s an opportunity for the Ministry of Civil Defence and Emergency Management (MCDEM), Civil Defence Emergency In New Zealand emergencies can happen anywhere, any time, and often without warning. When they do, civil defence and emergency services will be busy helping people who need them most.
WHAT WOULD YOU DO? STUCK AT HOME
CAN'T GET HOME
HAVE TO EVACUATE
NO POWER NO WATER
NO WATER
Management (CDEM) groups, partner agencies and other organisations to highlight preparedness activities. They create a lot of resources that can help kick-start these important conversations with your family. They are also investing in a new service designed to alert people to an emergency, Emergency Mobile Alerts. Emergency Mobile Alerts are messages about emergencies sent by authorised emergency agencies to mobile phones enabled to receive Emergency Mobile Alerts. They can be targeted to areas affected by serious hazards. If your phone is on, capable and inside the targeted area, you should get the alerts. You don’t have to download an app or subscribe to a service, just ensure your phone is capable (you can check here) and updated. The service made the news last week when it inadvertently sent out a test text message in the early hours of the morning. While it may have been unplanned, and we’ve been ensured all future testing will be done during day light hours, it is reassuring to know that the system works. However, Emergency Mobile Alert does not replace other emergency alerts. If you feel your life is in danger, don’t wait for an official warning. Take immediate action. Civil Defence has also set up a website (happens.nz) that is loaded with information both on how to prepare for an emergency, and what to do when disaster hits. During this week we’ll be promoting the different ways people can stay informed during an emergency – which radio stations to listen to, which website and social media to follow, the importance of getting to know your neighbours and checking if you can receive Emergency Mobile Alerts. When an emergency does happen, Civil Defence and emergency services will be busy helping the people who need them most. It’s up to you to make sure your family, and the people you care about, know what to do, and you all have what you need to get through on your own. Remember – Canterbury DHB staff get a 10 percent discount when purchasing these handy Grab & Go kits for home or in your car.
NO PHONE OR INTERNET
Have a great week – I hope you can make time to boost your wellbeing by connecting with nature
Floods, storms, severe weather, earthquakes, volcanoes, tsunami and landslides can disrupt our lives, damage property and cause serious harm. The good news is, it’s easy to make sure you, and the people you care about, are ready to get through. Have a chat with your family and friends, and work out what you’ll do.
WWW.HAPPENS.NZ
David Meates
CEO Canterbury District Health Board
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CEO Update Monday 9 October 2017
Facilities Fast Facts Acute Services Building The final façade panels on Level 8 on the East Tower go in this week effectively closing up the tower with just a few concrete and glazing panels on the podium façade left to go. On a site visit on Friday last week, the Facilities Development team were shown the Ground Floor spaces that include the Emergency Department, ED Radiology, Acute Medical Assessment, main and ED radiology, and the main entrance, the Level 2 plant room, and the Level 3 wards.
Looking west to Hagley Park along the West Tower from the Level 3 central core
Looking east to Riverside along the East Tower from the Level 3 central core
On the Christchurch Campus At the rear of the Riverside building, an 18m tall drilling rig has been installed to drill a new borehole to supply water to the expanded hospital. This work will take around four months to complete. It is not expected to be noisy or create vibration – they are using rotary drilling rather than pile driving. Other forthcoming works at the rear of Riverside include relocation of oxygen pipework, trenching for new high voltage cabling, and the eventual re-siting of the dirty and clean docks once the new buildings near completion.
Christchurch Outpatients As of September 2017, the view from Hospital corner looking east down Tuam St shows the Christchurch Outpatients fast beginning to resemble the artist’s impressions of the building.
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CEO Update Monday 9 October 2017
Bouquets Birthing Unit, Rangiora Hospital We have been blown away by the support and care we received during our two nights at Rangiora Hospital. What I really appreciated was being able to feel like I could ask any questions and ring the bell whenever I needed. Advice was offered brilliantly. I didn’t always know the right questions because breastfeeding is so new to me and was so grateful for the education. I will leave feeling confident about breastfeeding my child. I think of the two nights I was here, and the standout midwife for me was Pat. She would come and check on me without pressing the buzzer. This way I didn’t feel like I was burdening anyone. Everyone else had been absolutely amazing and I can’t thank the staff and midwives enough. The fact that you can help yourself to cups of tea and biscuits anytime is really helpful. This facility is amazing and I will hopefully be back for baby #2. Dylan, Acute Medical Assessment Unit (AMAU), Christchurch Hospital Please pass on this message of thanks to Dr Dylan Turner who was the medical registrar in AMAU: Dear Dr Turner, due to the health issues of my father, and more recently my mother, I have been through the ‘medical system’ more times than I’d prefer over the years. I have had a variety of experiences with a range of different medical professionals. You met with us in the witching hour in what was probably another busy shift yet you gave us your undivided attention, so thank you. Mum is elderly and suffered a massive stroke last year yet you took time to listen to me, showed genuine respect and an interest in her as a person despite her being … unresponsive. I have never come across a doctor who has shown such holistic care, asking about their prior occupation, their spouse and other relevant questions to get a holistic view of a patient. It’s all the more worthy of note when clinically,
obviously Mum’s on borrowed time. Also thank you for recognising the urinary tract infection and being one of the few doctors who treat them seriously outside of the urologists. Your kind, caring nature and sense of humour will see you go a long way in the medical field. It is refreshing to have a doctor who listens to your concerns, has a discussion and answers your questions in a respectful and knowledgeable manner. Keep up the great work!
Jonathan Werkmeister, Akhilesh Swaminathan and Adam Ng The Palliative Care Team would like to thank Jonathan Werkmeister, Akhilesh Swaminathan and Adam Ng for their excellent work with palliative care patients.
Day Surgery The nurse who looked after me was so lovely. I was very scared. She was kind to me and helped me a lot. Her name is Jane or Gene or Jean, I don’t know how to spell it. Please tell her she helped me. Thank you.
Ward 14, Christchurch Hospital I am writing to express my gratitude towards all the staff for the welcoming, and my wellbeing, while being in Ward 14 overnight. I appreciate the services the staff have given me with their caring. Keep up the good work, thanking you so much. Well done to you all.
Hagley Outpatients The person who put a tube-like container near the water container to recycle the plastic cups in a tidy way is brilliant! Less clutter, contained and easy to deal with. Fantastic. Well done! Bone Shop, Christchurch Hospital Great happy team. Brilliant health care. Fab with kids. Especially Scottish Fiona and Dr Brad in his awesome purple tie and shirt! Children’s Outpatients, Christchurch Hospital Thank you for always being so kind, caring and thoughtful towards my son and our family. Your hard work does not go unnoticed. Bone Shop, Christchurch Hospital Fantastic experience. Quick, courteous and professional attention over multiple visits for my broken hand. Couldn’t be more complimentary, great work. Park and Ride, Christchurch Hospital Absolutely love the shuttle service. Well done!
Day Surgery, Christchurch Women’s Hospital Thank you so much for the extremely kind and careful care of my daughter.
Emergency Department (ED), Surgical Assessment and Review Area (SARA) and Ward 15, Christchurch Hospital Dad came into the ED… He was seen within half an hour, had an x-ray, and was whisked off to SARA and then admitted to Ward 15. After a week he had surgery to remove a bowel obstruction. At all times Dad has been treated with respect, kindness and great care. We as a family are most grateful for the care, attention and professionalism shown to Dad and us. You all do an amazing job. Birthing Unit, Lincoln Hospital It was a beautiful experience having our child in Lincoln Maternity Hospital. Everybody is so lovely and helpful, and they made us feel so welcomed and warm. Thank you very much. Ward 10, Christchurch Hospital Fantastic team of nurses, orderlies, surgeons, hospital aides, and all staff. Everyone was so kind and helpful, nothing was too much trouble. Everyone made my stay a lot easier and helped me get through a scary time. Thank you. cdhb.health.nz 4
CEO Update Monday 9 October 2017
Ward 11, Christchurch Hospital Thank you to all the nurses, doctors, students and hospital staff who have helped to make my stay here as comfortable as possible. Everyone treated me with the utmost level of professionalism and care and I have come away with a new respect towards all of you dedicated and hardworking individuals. Thank you once more and all the best for the future. You are very much valued and appreciated. Community Dental Service at Burnside Primary School My daughter required fluoride coating and a filling. The dental nurse and her assistant were just fantastic. They explained every step of what they were going to do and how it would feel. This put my daughter at total ease, even when the injection was going in. Absolutely awesome service. Professionals.
Amy Cullimore, Ward 10, Christchurch Hospital I was very impressed with Nurse Amy Cullimore. Very outstanding concern for her patient. Christchurch Women’s Hospital Birthing Suite Just wanted to pass on a huge thank you for the staff on the birthing suite for their amazing support during the breech transfer from the community maternity unit. Everyone helped to make a stressful situation be handled with professionalism and reassurance for the couple. They were overwhelmed with the outcome and proud that a normal vaginal delivery was achieved. Both mum and baby are doing well and were lucky to transfer back to the community maternity unit the same evening. I can’t quite remember everyone who was in the room but Obstetric Team 3 and Jerome,
Claire and Cat, NICU team - amazing! Kind regards, Lindsay Braddock (Lead Maternity Carer). Oncology Day Unit, Christchurch Hospital The care all of you gave my wife is fantastic. Thanks so much. Matt Wheeler, Information Services Group (ISG) I would like to say a huge thank you to Matt Wheeler from ISG for the assistance he has given me this week, even on his day off, coming in early to sort out our computer issues. (From Pauline Eagleton, Administrative Assistant, Christchurch Hospital Dental Service).
The Library Browse some of the interesting health-related articles doing the rounds. »» “Micronutrients help children with ADHD, new research shows” - a University of Canterbury study, published in the Journal of Child Psychology and Psychiatry, has found that specialist vitamins and minerals reduced aggression and improved emotional regulation in children with attention deficit hyperactivity disorder (ADHD). Nearly half of those children in the study on micronutrients had improved emotional regulation and reduced aggression and a third showed clinical improvement of their inattentive symptoms. About 20 percent did not respond to the nutrients. From Stuff, published online: 3 October 2017. »» “More Guns Do Not Stop More Crimes, Evidence Shows” – a timely article given recent tragic events in Las Vegas. It unpicks why the desire to protect yourself with a gun is so dominant in the US when evidence suggests greater prevalence of firearms makes society less safe. The article also covers the efforts to stymie research. Framing gun violence as a public health issue has been a politically charged debate for many years in the US, with its largest injury research funder the CDC’s National Center for Injury Prevention and Control, blocked by Congress from supporting gun violence research. From Scientific American, October 2017 issue. »» “The circadian rhythm research that just won a Nobel prize in medicine, explained” – get a high-level view of the research on our 24-hour body clock by three American scientists that has helped establish a growing field of science called chronobiology. Our circadian rhythm is intimately tied to our health and well-being. From Vox, published online: 2 October 2017. If you want to submit content to The Library email communications@cdhb.health.nz. To learn more about the-real life library for Canterbury DHB: »» Visit: www.otago.ac.nz/christchurch/library »» Phone: +64 3 364 0500 »» Email: librarycml.uoc@otago.ac.nz cdhb.health.nz 5
CEO Update Monday 9 October 2017
Getting ready for the open-plan experience The new Outpatients building has been designed to maximise efficient use of space – and with over 20 different services moving into the building it’s certainly going to be a busy place.
contains a variety of bookable meeting rooms and closedoff quiet rooms of different sizes. These areas will also allow private and confidential conversations to be held.
The footprint of the building has some challenging corners because it’s built on a triangular site. To ensure the best use of the spaces available on each floor, “behind the scenes” work areas are laid out as open plan environments. For the curious, the very latest floorplans are available on the Destination Outpatients intranet site.
Open plan workspaces are already used by staff at Burwood Hospital and in the corporate office at 32 Oxford Terrace. Both locations successfully cater for a variety of clinical, administrative and support staff.
In contrast to the work areas, the building’s patient reception areas, treatment rooms and consultation rooms will be more conventionally laid out. Clinical treatment and consult areas will maintain all normal standards of patient privacy. Within the open plan areas, most services will have their own designated workspaces on specific floors, although some spaces will be shared between services. Communal facilities will include printing/copying areas, storage areas, kitchens and beverage bays. To address the issue that open plan areas can be noisy and distracting for some people, each area on each floor also
If you are concerned about getting used to an open plan workspace, perhaps talk to a colleague who is already working in one. Alternatively please contact destination. outpatients@cdhb.health.nz with any queries and one of the team will respond.
Destination Outpatients Workshop 3 12 October 2017; 8:30am – 1:00pm; Design Lab, Print Place The objective of this workshop is to define tools for workflow in the Outpatient setting. If you are attending this workshop, please make sure you have RSVP to Yvonne.williams@cdhb.health.nz
Getting in the mood The colour scheme in the Christchurch Outpatients consists of contrasting colours that will be assigned to key locations in the building to help with navigation around the facility. Nurse stations, information counters and waiting areas will be highlighted in a feature colour to evoke an inviting and calm atmosphere for patients. A dark colour palette will be applied to clinical corridors to indicate staff access, whilst a white colour palette will be allocated to public area.
If you have any questions about shared workspaces in the Outpatients building, please drop us a line at destination.outpatients@cdhb.health.nz and one of the team will respond. cdhb.health.nz 6
CEO Update Monday 9 October 2017
Are you prepared? This is Get Ready Week – time for you and your family and friends to get prepared in the event disaster strikes. The theme this year is ‘Stay safe, stay informed’. Look out for the display stands in the Great Escape Café at Christchurch Hospital on Thursday 12 October between 12.30 – 2pm and at Burwood Hospital in the atrium on Wednesday 11 October between 11am – 2pm. Canterbury DHB Emergency Manager Bruce Hall will be on hand with pamphlets and booklets that are filled with tips for getting prepared. Keep an eye on the Civil Defence websites, such as getthru.govt.nz that has detailed information for individuals and communities on our hazards and how to get ready, and is available in nine languages - Māori, Samoan, Tongan, Simplified and Traditional Chinese, Korean, Hindi, Arabic and English and the happens.nz site that is packed with resources on getting conversations started, such as “What if there is no water to drink?”
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CEO Update Monday 9 October 2017
During Patient Safety Week (5-12 Nov), let’s talk medicines Patient Safety Week begins this year on 5 November with the theme of medication safety. The Quality and Patient Safety team and our Canterbury Clinical Network partners, the Canterbury Community Pharmacy Group, collectively think this provides a great opportunity to make a real difference to patient safety. Often the choice of theme and the way it is pitched is aimed at health professionals, but this time in particular there’s something tangible and very achievable for the public to do to get them involved. Patient Safety Week is promoted and coordinated by the Health Quality and Safety Commission, which has provided some colourful characters to encourage people to ‘know their medicines’ through asking three simple questions.
During Patient Safety Week (and beyond), please provide patients with that information or assist them in finding the answers. One key activity for our health system is to re-promote our work with the Canterbury Community Pharmacy Group to let people know about our medicines return service. We originally published a story about this free service in the June edition of WellNow and will include a reminder in the November edition of our community health magazine Canterbury community pharmacies will now accept surplus and expired medication from members of the public for safe disposal, free of charge to the service user. This removes a potential hazard from people’s homes where old medicines can all too easily be taken in error or be found by a child. The service also allows people to return used medical sharps for disposal (including needle/syringes used for cytotoxic medication), as long as they are safely packaged as agreed by the pharmacy. All the public need to do is to talk to their pharmacy first for advice on how to return items safely. To support the delivery of this service at pharmacy level, the DHB is sending out some information to pharmacies ahead of Patient Safety Week that will help them publicise how to get the most from the service. These include stickers for prescription bags, advice tailored to users of medical sharps, a general information flyer about the service and its benefits, all backed by a media release to remind and encourage people to make their homes safer by taking surplus medication to their local pharmacy.
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CEO Update Monday 9 October 2017
Empathy matters in healthcare “Could a greater miracle take place than for us to look through each other’s eyes for an instant?” (Henry David Thoreau). Empathy is an important aspect of healthcare.
There is evidence that health curricula value technical and procedural skills over humanistic values such as empathy, and there is not much attention or assessment of formal empathy skills, she says.
That was the message from a keynote speaker at the recently held Australasian Nurse Educator Conference (ANEC) in Christchurch.
However, empathy is an important aspect of a therapeutic relationship.
Canterbury DHB Child Health Nurse Educators Becky Conway and Tracey Bruce helped plan, run and present at the conference.
»» People from linguistically and culturally diverse backgrounds.
Tracey Levett-Jones, who is a Professor of Nursing Education and Discipline Lead at the University of Technology in Sydney, spoke about why empathy matters in healthcare and health education. Her message is summarised in the October edition of the Child Health Nurse Educator Team’s newsletter, Hot Tips. Tracey told the conference that while empathy and sympathy are both reactions to the plight of another person, sympathy is feeling pity for their misfortune. Sympathy does not involve perspective taking and does not have a behavioural orientation.
Vulnerable groups most in need of empathy include:
»» People with physical and intellectual disabilities. »» People experiencing a mental illness. »» People with lifestyle-related illnesses such as obesity and cirrhosis of the liver. Tracey described simulation as one technique for teaching empathy, allowing students to understand the lives and backgrounds of people whose realities are very different from their own. These techniques involve creative use of virtual reality (being in a foreign hospital where no one speaks English) and disability simulation (wearing devices which mimic hemiparesis or poor vision).
“Empathy is walking a mile in someone else’s shoes. Sympathy is being sorry their feet hurt.”
Canterbury Grand Round Friday, 13 October 2017 – 12.15pm to 1.15pm with lunch from 11.45am
Chair: Colin Peebles
Venue: Rolleston Lecture Theatre
It is requested out of politeness to the speaker(s), that people do not leave half way through the Grand Rounds
Speaker: Carl Shuker, Health Quality and Safety Commission
This talk will be uploaded to the staff intranet within approximately two weeks
“Transparency is the future: Doing it right is the hard part” Increasing transparency of the health data provided to customers and clinicians is the future, but public reporting has a history of controversy, waste and underuse by consumers internationally. What levers, then, do we have to increase transparency, reassure our patients and incentivise quality improvement and teamwork in our clinicians while avoiding the pitfalls of risk aversion, inadequate statistical power and waste of precious resources gathering and publishing data no one uses? We’ll talk about working with consumers and established registries to co-design measures collectively, with particular reference to the ANZACS-QI acute coronary syndrome registry.
Video Conference set up in: »» Burwood Meeting Room 2.6 »» Wakanui Room, Ashburton »» Administration Building, Hillmorton »» The Princess Margaret Hospital, Riley Lounge »» Pegasus, Room 1.02 All staff and students welcome Next is – Friday, 20 October 2017 (Rolleston Lecture Theatre) Convener: Dr R L Spearing (email: ruth.spearing@cdhb. health.nz)
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CEO Update Monday 9 October 2017
Sit Less September Sit Less September has come to an end and we’d like to thank so many people from within Canterbury DHB for sharing their wide range of wonderful tips and actions. Here are some of them:
Sit Less September has come to an end and we’d like to thank so many people from within the Canterbury DHB for sharing their wide range of wonderful tips and actions. Here are some of them:
I try to stand in meetings when I can – every little bit helps!
Walk to the cafe, buy a colleague a coffee and walk back.
I always go for a walk in my 30-minute lunch break, hoofing it down to the Wetlands and back (I work at Burwood Hospital). I also go and talk to colleagues rather than phoning them.
I stroll down the corridor to the printer that’s further away and I walk (weather permitting) in my lunch break. Instead of waiting until I have printed several letters, I get up and walk to the printer after each letter – that can be many in a day!
I’ve taken up adapting more of my work to mobile so that I can spend more time away from my desk, moving about and getting things done in the field! So I take photos of documents (rather than carrying a paper copy), I make notes on my phone to transfer to SAP at the end of the day, taking photographs of business cards/contact information, etc. All this allows me to get plenty done while not having to actually sit at my desk. Whenever I have heaps of envelopes to stuff, I stand up and do it – taking a little step for each envelope back and forth at the high level counter in my work area.
My tip’s simple: when you go to get a drink of water, take the long way around or even go to a different floor to get it.
I will certainly be keeping this regime up after September, I am enjoying the benefits of being mindful and of the extra exercise.
We also need to mention the teams that got involved with Steptember (fundraiser for the Cerebral Palsy Society) – great stuff!
I make sure I have at least one drink per hour... that means I’ve got to get up to make the drink AND to use the bathroom
We’ve set up a walking group to encourage and support team members to be doing a little bit more. Staff are posting in a Facebook group when they are going for a walk (e.g. before or after work, at lunchtime, etc) and inviting others to join them. Staff were asked to share what they have done to sit less and went into a draw to win a spot prize for their team. The lucky winner was Maria Hayes who works as a Patient Information Officer at Christchurch Hospital (Women’s and Children’s Health) – congratulations!
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CEO Update Monday 9 October 2017
All Right? bags design awards All Right?, the Healthy Christchurch initiative led by Canterbury DHB and the Mental Health Foundation, has been recognised for two campaigns at annual national competition, the Best Design Awards. Habit Sticks received a gold pin in the Public Good category, the top award for the category, and Digital Detox received a silver pin. The design agency responsible was local Christchurch firm McCarthy, with contributions by Make Collective.
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CEO Update Monday 9 October 2017
Newborn hearing screening programme benefits The benefits of Canterbury’s newborn hearing screening programme were highlighted at the Public Health Association of New Zealand Conference held in Christchurch last week.
early presentation of information to families about their child’s hearing ability and choices for treatment and intervention.
A presentation described the process from newborn hearing screening, to diagnosis, treatment and intervention through to either hearing aids or cochlear implants.
Having that knowledge empowers whānau to make informed decisions for the development and wellbeing of their child, typically before six months of age.
The presenters of this were Angela Deken, Canterbury DHB Universal Newborn Hearing Screening and Early Intervention Programme (UNHSEIP) Co-ordinator; Catherine Coppell, Paediatric Audiologist Children’s Hearing Aid Service Triton Hearing; and Naomi Gibson, Paediatric Audiologist Southern Cochlear Implant Programme.
The presentation was a great experience, demonstrating how Canterbury DHB’s UNHSEIP is both cohesive and collaborative, Angela says.
Canterbury DHB Charge Audiologist Gurjoat Vraich coauthored the presentation but was unavailable to attend.
The presentation included sharing a video of one family’s journey which portrayed how a child’s life has been transformed.
New Zealand’s UNHSEIP was introduced in 2009 so that infants with a hearing impairment could be identified early. Previously the average age of hearing loss identification was about three or four years of age. Late identification can lead to developmental and communication delays that can have longterm ramifications. The presenters told the conference that the benefits of the newborn hearing screening programme are already being observed in the wider community. This is being achieved by a multi-disciplinary collaborative team approach, which leads to
“It really showed how screening has significantly changed the lives of babies and families for the better.”
The mother of the child said: “Newborn hearing screening is so important. It has transformed my daughter’s life, and she has already achieved well and truly above the expectations of what professionals had once thought. Her everyday life, and her education as she gets older is just going to be amazing because we have been able to put things in place for her as early as we did”. Ear, Nose and Throat Consultant Surgeons Philip Bird and Melanie Souter say early diagnosis and early intervention not only makes a huge difference for early speech and language development but has a massive impact for the rest of a child’s life. The video story is a clear example where screening makes an astronomical difference to individual outcomes and is highly cost effective to society.
From left, Paediatric Audiologist Southern Cochlear Implant Programme Naomi Gibson, UNHSEIP Co-ordinator Angela Deken and Paediatric Audiologist Children’s Hearing Aid Service Triton Hearing Catherine Coppell.
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One minute with… Brendon Groufsky, Project Manager – Construction, Site Redevelopment Unit What does your job involve? As part of the Site Redevelopment Unit team we project manage the construction of new buildings and the refurbishment of buildings on all Canterbury DHB sites (with a couple of exceptions). This also includes the fit out of leased buildings. Our normal day consists of: managing all aspects of the project, from user group meetings to understand what is required; procurement and control of architects and engineers; obtaining council building consents; procurement of contractors and other suppliers; day-to-day supervision of construction works; communication with all parties including staff to inform them of any noise or disruption; relocating staff into the new facility; signage; approving the bills; writing reports and generally anything else required to get the project over the finish line. Why did you choose to work in this field? I have come from a background of electrical engineering and progressing to the world of construction appealed by providing a broader range of work and new challenges. What do you like about it? I really enjoy the world of project management and in a DHB you get to work on a range of different services and buildings and with a wide variety of people in one place, you do not get that in any other organisation. What are the challenging bits? Delivering the best possibly facility we can to our patients, staff and visitors while keeping within our project budgets and other constraints. That, along with educating people that we are not just administrators filling out paperwork. We are manging a large number of people and processes to get the results and benefits required for each and every project. What inspires you? Being able to stand back at the end of a project and see what you have managed to build and then see that facility in use and working well. What do Canterbury DHB’s values (Care and respect for others, Integrity in all we do and Responsibility for outcomes) mean to you in your role? Providing the best facility we can to allow the staff to provide the best possible care for patients, with as little disruption as possible while we get there.
If I could be anywhere in the world right now it would be… Riding the Amtrak Southwest Chief passenger train across Raton Pass between the states of New Mexico and Colorado in the USA. What do you do on a typical Sunday? Slow start, breakfast al fresco on the patio outside our bedroom, a few odd jobs around the house, hobby time, study time for my next qualification, cook dinner and relax for the evening with my wife. One food I really like is… Mexican. Hot and spicy! My favourite music is… Rock ++. Faith No More, Audioslave, The Cure, Foo Fighters, Gorillaz, System of a Down, Queens of the Stone Age to name but a few.
If you would like to take part in this column or would like to nominate someone please contact Naomi.Gilling@cdhb.health.nz.
One of the best books I have read was… The series of books by Michael Connelly featuring LAPD Detective Hieronymus “Harry” Bosch.
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CEO Update Monday 9 October 2017
New security cards being issued at the Christchurch Hospital campus From Tuesday 10 October the security team will be issuing new cards to staff who work at the Christchurch campus – Riverside, Parkside, and Christchurch Women’s. Staff should visit the Security Team at the Great Escape Café to be issued with your new card. This is a big task so the team is going to cover one area at a time. See the table below for dates for when to get your card. If you generally work in the building indicated most of the time, come and grab your new access card at the time indicated. If these times don’t fit for you due to being on leave, shift patterns or any other reason, don’t worry – just find a time in the next four weeks and pop along to see the team. Security will communicate further dates if required (depending on how many staff are still to get their cards). Your work location
Security card pick-up location
Dates for card pick-up
Parkside
Great Escape Café
Tue 10 October – Fri 14 October
Riverside
Great Escape Café
Mon 16 October – Fri 21 October
Christchurch Women’s
Great Escape Café
Mon 23 October – Fri 28 October
After the cards are issued the next step is to change the card readers on the doors. This means that you will continue to require your old card until the readers at the doors are changed. To make sure you continue to have access, keep both cards with you in the holder. The new one will eventually take over from the old and you’ll be told where to drop off the old cards at that point. In the end, everyone will have just one access card across the majority of Canterbury DHB sites. For more information, see the Security Services pages on the intranet.
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CEO Update Monday 9 October 2017
It's time for a Garden Party and you're invited! Join us as we celebrate in style with Canterbury’s finest during New Zealand Cup & Show Week. The occasion The inaugural Māia Garden Party promises to be one of the events on Christchurch Casino NZ Cup & gavelhouse.com NZ 1000 Guineas Day, where you and your guests can enjoy a delightful day of wine, food, friendships and top-class racing. The historic Tea House includes VIP parking and is perfect for socialising with its manicured lawn and gardens. Enjoy complimentary champagne on arrival and you will be treated to lunch and refreshments through the day. A premium cash bar will be available. Be prepared to have a flutter as we’ll have a live screen and tote on-site, as well as a silent auction and golden ticket raffle. If that doesn’t take your fancy, enjoy a quiet game of croquet or pétanque on the lawn. The cause Your support will help Māia to raise money for 60 parent beds in the new children’s facilities at Christchurch Hospital. The important details DATE / Saturday 18 November 2017 TIME / 11 am to 6 pm LOCATION / The Tea House, Riccarton Park - entry via Steadman Road DRESS CODE / Race day finery TICKETS / $200 per person incl. GST - limited to 100 tickets. R18. Purchase your tickets to this exclusive event here. If you have any questions please contact Anna or Jo at info@ maiahealth.org.nz
Vote now on poster submissions All Canterbury DHB staff can vote on the winner for the People’s Choice Poster Award for the 2017 Quality Improvement and Innovation Awards The 17 posters are displayed on the Quality and Patient Safety intranet site on http://cdhbintranet/corporate/Quality/SitePages/ Poster-Entrants-Quality-Awards.aspx. Voting will close on Friday 20 October 2017. To vote: »» Review the posters by clicking on each poster’s link. »» Once you have reviewed all the posters and made your choice, click on the survey link at the top of the page and enter your vote. In 2015 the poster category was introduced into the Quality Improvement and Innovation Awards, giving the opportunity to recognise and celebrate a broad range of improvements. The submissions are assessed based on how well they meet specific criteria; identifying the need and following the PDSA (Plan, Do, Study, Act) process for improvement approach. A big thank you to staff who submitted posters! Some posters have been specifically designed for the Awards while others have previously been presented at conferences. Awards for both the posters and projects will be presented at the Canterbury Health System Quality Improvement and Innovation Awards ceremony on 6 November 2017.
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CEO Update Monday 9 October 2017
Psychological First Aid Course (PFA) – provided by New Zealand Red Cross through Canterbury DHB Psychological First Aid Training (delivered by Red Cross facilitators) builds the capacity of people who find themselves supporting and assisting affected people shortly after a disaster or any other traumatic event. The training promotes natural recovery by providing techniques to help people feel safe, connected to others, able to help themselves and access physical, emotional and social support. »» Duration of course: 0900-1630hrs (interactive course) »» No cost to the attendees (Funded by Ministry of Health) »» Date: 9 November 2017 »» Venue: Burwood Hospital Contact Jenny Ewing to register or further details: Jennifer.ewing@cdhb.health.nz Mobile: 0210745960
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CEO Update Monday 9 October 2017
28 August 2017 CDHB Infection Prevention & Control Service Review
The CDHB commissioned a group of independent experts to undertake a review of its Infection Prevention & Control (IPC) Service from 5 -7 October 2016. The purpose of the review was to make recommendations about future scope, structure and functions of the IPC Service. The final report was presented to EMT in March 2017. The DHB’s future strategic and operational goals will require enhancement of the current governance and operational structure of the IPC Service. An IPC Review Steering Group has been appointed to look at the 16 recommendations of the review and to consider the implications of their implementation. The role of the Steering Group is to develop a draft implementation plan and a draft proposal for change, for EMT consideration. The group is made up of Dr Ian Town (Independent Chair), Dr Ramon Pink (Public Health Physician/Medical Officer of Health, CDHB), Dr Ben Hudson (General Practice, Pegasus Health Member), Prof Steve Chambers (Infectious Diseases and Chair of IPC CDHB Committee, University of Otago), Kirsten Beynon (GM Canterbury Health Laboratories, CDHB), Diana Gunn (Director of Nursing, Older Persons Health & Rehabilitation), Michele Pringle (Manager, People & Capability, CDHB), Cathy King (ex-officio, CDHB). This group has now commenced work and it is estimated that it will take approximately 4 months to complete with a final report to be delivered to Mary Gordon, Executive Director of Nursing and Dr Sue Nightingale, Chief Medical Officer (sponsors of the project) by the end of November 2017.
Mary Gordon Executive Director of Nursing
Dr Sue Nightingale Chief Medical Officer
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CEO Update Monday 9 October 2017
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CEO Update Monday 9 October 2017
Christchurch Campus Quality & Patient Safety Team
Invitation to all staff
QUALITY & PATIENT SAFETY PRESENTATION Come and join us for 30 minutes
TOPIC:
Virtual reality, animation Disney Style & Team Simulation Video Presentation: Peter Waters Chief of Orthopaedics and Director Clinical Effectiveness Research Center Boston Children's Hospital, USA
Exceptional talks Sharing ideas on Risk, Human Performance, Teams and Leaders
Recorded at the May 2017 Risky Business in Healthcare Conference in London
Venue: Oncology Lecture Theatre Date: Thursday 12th October 2017 Time: 1pm to 1.30 pm An attendance record sheet will be provided. A link to the presentation can also be provided Please contact Shona.MacMillan@cdhb.health.nz, Quality Manager
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THE NZ EARLY INTERVENTION IN PSYCHOSIS SOCIETY AND TOTARA HOUSE PRESENT THE 2017 EARLY INTERVENTION IN PSYCHOSIS TRAINING FORUM:
CALL FOR SUBMISSIONS: WE WOULD LIKE TO INVITE YOU TO CONSIDER A TOPIC THAT YOU COULD DELIVER A POSTER, PRESENTATION OR WORKSHOP ON DURING THE CONFERENCE TOPICS COULD INCLUDE: Cultural perspectives on recovery Promoting physical health Working with families Peer support interventions Resilience & posttraumatic growth Psychosis & co-occurring conditions or substance use Psychosis & cognitive or neurodevelopmental issues The delivery of EI Services Promoting functional, social & vocational recovery
RESILIENCE, REBUILDING AND GROWTH: PROMOTING WELLNESS AND RECOVERY FOR YOUNG PEOPLE, FAMILIES AND COMMUNITIES AFFECTED BY PSYCHOSIS Monday 6 and Tuesday 7 November 2017 th
th
Post Conference Workshops Wednesday 8th November
The Atrium, Hagley Park, Christchurch Save the date and join us for the biennial EI training forum. It will be a great chance to hear about the latest developments in Early Intervention in Psychosis, both nationally & internationally. We hope to deliver a programme that has broad appeal to clinicians working with people & families who have been affected by psychosis, both in & out of dedicated EI settings. We are excited that we will have input from Orygen, The Australian National Centre of Excellence in Youth Mental Health & world-renowned experts in EIP. We will be strongly promoting service user involvement, showcasing creativity in recovery & highlighting the value of Peer Support throughout the event.
Current research in EI The pitfalls & potential uses of technology Talking therapies for psychosis Resilience & wellbeing for young people, families, staff teams & communities Suicide prevention PLEASE CONTACT TOTARA HOUSE TO DISCUSS ANY IDEAS YOU HAVE
TEL: 03 335 4525
Eleanor.Baggott@cdhb.health.nz Gaynor.James@cdhb.health.nz
Get the latest conference developments and find more details about the programme, speakers and workshops at:
www.earlypsychosis.org.nz www.facebook.com/NZEIP Registrations will open in July
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CEO Update Monday 9 October 2017
University of Otago, Christchurch
Postgraduate Studies in Public Health Build on any undergraduate degree • • • • •
Postgraduate Certificate in Public Health Postgraduate Diploma in Public Health Master of Public Health Postgraduate Diploma in Health Management Master of Health Sciences
Study full-time or part-time Tailor to your area of interest
Enhance your career options
FOR FURTHER INFORMATION, PLEASE CONTACT: Programmes Manager Department of Population Health University of Otago, Christchurch P O Box 4345, Christchurch 8140, NZ Telephone: 64 3 364 3602 Email: publichealth.uoc@otago.ac.nz
Nurses undertaking a HWNZ funded Postgraduate Diploma in Nursing may be eligible to take some Public Health papers as part of that qualification, consult your programme advisor.
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