Cape Town & Western Cape Destination Guide

CONTENTS

CONTENTS Cape Town, your Host City 3

Reasons to Visit 5

Key Attractions 6

Fast Facts 6

Safety and Security 6 Travel to Cape Town 9 Cape Town International Convention Centre 11 Accommodation 15 Social Events

19

Western Cape Regions 23 Day Excursions 27 Pre & Post Tour Experiences 29 Conference Support 33 Directory of Services 35

Local Trade Association 35

Accommodation o 5 Star Hotels 37 o 4 Star Hotels 38 o 3 Star Hotels 40 Professional Conference Organizers (PCO)

Victoria & Alfred Waterfront

41

Additional Support Services 48

Destination Management Companies (DMC)

Important Contact Details 51

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CAPE TOWN, YOUR HOST CITY The World Best Tourism Destination 2011 TripAdvisor Traveller’s Choice Destinations Awards, May 2011

Photos from Left to Right: Photos from left to right: Groot Constantia Wine Estate, guests enjoying sporting event, Bo-Kaap, Cape Town International Convention Centre, Traditional African Entertainment; Cape Dutch Architecture; V&A Waterfront; Cape Minstrels

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Cape Town, Your Host City

Welcome to Cape Town and the Western Cape.

Cape Town is the quintessential melting pot: it is a city alive with creativity, colour, sounds and tastes.

While walking through the city’s streets and meeting its people, you will fall in love with its natural beauty, creative freedom and incredible spirit.

Cape Town is a city where the unexpected is always just around the corner and the beautiful province of the Western Cape lies ready to be explored across the city border.

Cape Town is not only the most popular international tourist destination in South Africa, but Africa as a whole. This is due to its good climate, natural setting, and well-developed infrastructure.

Cape Town is the second-most populated city in South Africa after Johannesburg, and the provincial capital and primate city of the Western Cape. As the seat of the National Parliament, it is also the legislative capital of the country.

The city is famous for its harbour, its natural setting in the Cape floral kingdom, world famous winelands as well as for such wellknown landmarks as Table Mountain and Cape Point.

The multiple awards the destination has received is consistent proof of its global appeal and world-class facilities, attractions and experiences.

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Bo-Kaap – Traditional Cape Malay Area

REASONS TO VISIT LANGUAGE While French and German are becoming increasingly common with immigration from Europe as well as West and Central Africa, the business language of Cape Town and the Western Cape is English.

A CENTRE FOR KNOWLEDGE Cape Town and the Western Cape is an intellectual magnet, with four world-class universities and other research institutions in fields as diverse as astronomy, science, medicine and social politics.

EASY ACCESS Cape Town International Airport is served by more than 20 international airlines on a weekly basis, linking the destination to global hubs like Frankfurt, Amsterdam, Dubai, Singapore and London (and a wide variety of other connections via Johannesburg.)

VALUE FOR MONEY The destination is recognised internationally as one of the most affordable business tourism and incentive travel destinations in the world.

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Reasons to Visit

CLIMATE A moderate Mediterranean climate.

GLOBAL APPEAL Cape Town has consistently been voted as one of the world’s favourite tourist destinations. The city’s global profile as a modern and convenient city, secure high delegate numbers.

COSMOPOLITAN DESTINATION Cape Town and the Western Cape is a cosmopolitan destination, where cultural diversity is welcomed.

Immigration from Europe and Africa has lent the city in particular an exciting vibrancy, adding to its creativity. A wealth of artistic and musical talent, opera, ballet, drama and comedy are always on offer.

ROOM FOR EVERYONE Cape Town and Western Cape has an extensive selection of first-class hotels that promise guests pleasurable experiences; from 5-star hotels to excellent bed and breakfast establishments.

The city boasts more than 20 000 rooms.

FIRST CLASS WINING AND DINING The region is one of the wine capitals of the world, and the renowned Cape Winelands is both within the city and on its doorstep.

The destination’s many restaurants serve traditional, contemporary Cape and international cuisine EXCELLENT BUSINESS TOURISM INFRASTRUCTURE There are a host of world-class multi-purpose venues to choose from, including the Cape Town International Convention Centre (CTICC), an impressive, architecturally striking city landmark.

The destination also has an excellent support system for hosting any event, from the largest convention to innovative themed events.

SCENERY, NATURE AND ACTIVITIES One of the reasons Africa gets under the skin. The region offers unparalleled natural wonders with a large variety of activities to satisfy even the most discerning visitor.

KEY ATTRACTIONS Cape Town has so much to offer as a tourist destination. It is blessed to have South Africa’s top six tourist attractions within one hour’s drive from the city centre, the Victoria and Alfred Waterfront, Table Mountain, Cape Point, the Cape Winelands, Kirstenbosch Botanical Gardens and Robben Island, a short boat trip away.

TABLE MOUNTAIN South Africa’s world-renowned icon, Table Mountain, was afforded National Park status in May 1998. Table Mountain offers something for everyone – magnificent views, cable car rides, mountain-biking, hiking, serious rock climbing, cross country running, fascinating botany, birding and for the more adventurous, abseiling and paragliding. Visitors are treated to a spectacular view during the ride to the top of Table Mountain aboard a modern cable car with a revolving floor.

VICTORIA & ALFRED WATERFRONT Cape Town’s Victoria and Alfred Waterfront has established itself as a leading world-class waterfront. The unique working harbour with scenic views of Table Mountain combined with entertainment options like shopping, street musicians, museums, an aquarium, boat trips and cinemas promise to make any visit an unforgettable experience.

ROBBEN ISLAND Robben Island is one of South Africa’s four World Heritage sites. This barren windswept island was the prison home of former President Nelson Mandela for 18 years. Here you can experience the view that kept Nelson Mandela’s dream of freedom for his country alive.

CAPE POINT The Cape of Good Hope and Cape Point form part of the Cape Peninsula National Park and are managed by South African National Parks.

Visitors can enjoy the 7 750 hectares reserve of indigenous flora and fauna and over 150 bird species and can also travel with the only funicular in Africa to the viewing platform 678 metres above the sea.

KIRSTENBOSCH BOTANICAL GARDENS Kirstenbosch is internationally acclaimed as

one of the great botanical gardens of the world.

Situated on the south eastern slopes of Cape Town’s magnificent Table Mountain, the estate covers 528 hectares and includes a cultivated garden and a nature reserve. Indeed the tiny Cape Peninsula has more floral diversity than the whole of Europe combined.

TAX Majority of goods sold in South Africa is subject to a 14% Value Added Tax (VAT). Tourists are not exempt from paying VAT. However, they can claim back the VAT portion if the value of the goods bought exceeds a certain amount – currently, R250.

CONSTANTIA WINELANDS South Africa and the Western Cape produce some of the world’s best wines. The first wines in South Africa were produced at Steenberg in 1695 and Groot Constantia is the oldest productive wine estate in the country situated within the city of Cape Town.

INTERNET & WIRELESS CONNECTIVITY South Africa offers a sophisticated internet network and Wireless (Wi-Fi) is readily available throughout the city. Most of the hotels will offer complimentary Wi-Fi connectivity.

FAST FACTS POPULATION The Western Cape holds a population of 5.8 million CLIMATE The Cape boasts typical Mediterranean climate – warm summers (October – March) and mild and cool wet winters (June – August).

Summer temperatures range between 15 °C ( 59 °F) and 27 °C ( 80.6 °F ) Winter temperature ranges between 7 °C (44.6 °F) at night and 18 °C (64.4 °F) by day.

MOBILE PHONES A variety of mobile networks are available in South Africa and local Sim cards are available at airports and major shopping centres.

ELECTRIC CURRENT 40 volts AC and for small appliances, a plug adaptor may be needed for three pin sockets.

MEASUREMENTS Distances are measured in kilometres and metres; temperature in Celsuis and Kilogrammes and grams are used to indicate weight DRIVING An international driver’s licence is required when driving around South Africa. Driving is on the left and speed limits are in kilometres.

TIME South African Time is set at GMT +2 and there are no time zone differences within South Africa and

WATER The regions superior water supply infrastructure guarantees some of the best water in the world.

VISAS Visas are issued by the South African missions abroad and must be affixed in the applicant’s passport before departing for South Africa. Visas are not issued on arrival at South African ports on entry. Many nationalities do not require a visa to enter South Africa, it is best to check with your travel agents if this is enquired.; • For detailed information, please visit: h t t p : / / w w w. s e r v i c e s . g o v. z a / s e r v i c e s / content/Home/ServicesforForeignNationals/ Temporaryresidence/Applicationforavisa/en_ZA

MEDICAL ORGANISATION AND CONTROL The city is served by two state run level one trauma centres (Groote Schuur Hospital and Tygerberg Hospital). There are also 9 regional emergency centres in the city. Cape Town CBD is served by METRO EMS ambulance service and three private ambulance services.

CURRENCY The Rand is the official currency in South Africa. Foreign currency can be exchanged at commercial banks and at various Bureaux de Change.

COMMUNICABLE AND TROPICAL DISEASES MANAGEMENT Cape Town has no risk of tropical diseases. It is not a malaria area. There are no current vaccine recommendations for the general public (adults) and tourists. Visitors are encouraged to visit their doctor before travelling to Southern Africa (especially if they are visiting various regions or connecting via different African countries)

SAFETY AND SECURITY Despite perceptions to the contrary, Cape Town is as safe as most international cities, and this is in no small measure due to the efforts of the Central City Improvement District (CCID). One of the main drivers behind the establishment of the CCID in 2000 was to make Cape Town’s Central City the safest in the country. The vision was to set up effective preventive and reactive security measures through highly visible police officers, mobile vehicles and a bicycle squad twenty four hours a day.

Altogether, 200 security officers keep the streets of the CBD safe, day and night, for all those who work in, live in or visit the city. The dedicated team of security managers and foot officers, who are highly visible, patrol the streets on a 24-hour basis.

Multi-lingual officers with all officers fluent in English.

A CCTV surveillance network, paid for by the City of Cape Town, assists in keeping crime at bay. In addition, Cape Town now also boasts a municipal police force. Three hundred and fifty officers have already been trained, 35 of whom are allocated to the central city specifically.

CCID security officers work in a close partnership with the private sector and all law enforcement agencies by communicating on a daily, weekly and monthly basis. This unique partnership has seen a consistent decrease in the crime rate.

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CAPE POINT

BOULDERS BEACH

CONSTANTIA WINELANDS

KIRSTENBOSCH BOTANICAL GARDENS

TABLE MOUNTAIN UNIVERSITY OF CAPE TOWN

WINELANDS

AIRPORT

CITY CENTRE CAPE TOWN MAIN TRAIN STATION

CAPE TOWN INTERNATIONAL CONVENTION CENTRE SIGNAL HILL

V & A WATERFRONT CAPE TOWN STADIUM

ROBBIN ISLAND

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Aerial Map

HOUT BAY

CAMPS BAY

CAPE POINT

BOULDERS BEACH

CONSTANTIA WINELANDS

HOUT BAY

KIRSTENBOSCH BOTANICAL GARDENS

CAMPS BAY

UNIVERSITY OF CAPE TOWN

TABLE MOUNTAIN

CITY CENTRE

SIGNAL HILL

CAPE TOWN INTERNATIONAL CONVENTION CENTRE

CAPE TOWN STADIUM

V&A WATERFRONT

ROBBEN ISLAND

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Cape Town International Airport

TRAVEL TO CAPE TOWN Delegates to Cape Town mostly arrive and depart by air. Once on the ground, getting around is relatively simple and convenient, with taxi and hire-cars (and hotel shuttles) and an airport shuttle being preferred modes of transport for international travellers.

Johannesburg, Durban and Cape Town have modern airports with facilities to match.

The Cape Town International Convention Centre and other conference venues and hotels in the Cape Town central business district are a 20-minute drive from Cape Town International Airport.

In addition the Integrated Rapid Transit system operate a regular bus shuttle service between the airport and the central business district.

A number of international and national carriers service Cape Town International Airport directly, with the bulk of international carriers

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Travel to Cape Town

flying into Johannesburg. Cape Town is a two-hour domestic flight from Johannesburg and, on average, there are flights every half hour between the two cities with a variety of domestic carriers.

• Virgin Atlantic • Turkish Airlines • Qatar Airways

INTERNATIONAL AIRLINES FLYING DIRECTLY INTO CAPE TOWN

In addition, domestic carriers also service Cape Town, with frequent scheduled onward services to other centres in South Africa including Johannesburg, George, Durban, Port Elizabeth, East London, Kimberley, Bloemfontein, Upington and Nelspruit.

• Air Mauritius

• British Airways/Comair

• Air Namibia (Regional)

• Kulula.com

• British Airways

• South African Airways

• Emirates

• South African Airlink

• KLM

• South African Express

• Lufthansa

• Mango Airlines

• Singapore Airlines • South African Airways & SA Express

DEPARTURE CHECK-IN Departing passengers should allow at least two and a half hours check-in time for all international flights. An hour and a half is normally adequate for domestic check-in and this will allow for sufficient time for parking and check processes.

Cape Town International Airport has once again been awarded the Best Airport in Africa and the Best Airport in Africa for Staff Service Excellence at the SKYTRAX World Airport Awards held on 10 April 2013. The announcement comes weeks after the airport was awarded the Best Airport in Africa award by Airports Council International.

GEORGE AIRPORT Servicing the Cape Garden Route and Klein Karoo, George Airport is conveniently located within 10 minutes drive from the Cape Garden Route’s principle town of George and within an hour’s drive of the popular tourist and incentive destinations of

CAPE TOWN INTERNATIONAL AIRPORT The 2010 FIFA World Cup has resulted in an increase in infrastructure investment and the upgraded airport now offer 4,000 bay multi-storey parkade, new aircraft parking stands, airbridges, a retail shopping mall and a new, state-of-the-art CCTV system, enabling improved security and safety at the airport.

The airport scooped the same awards at the 2012 ceremony. In 2011, Cape Town International Airport won two Airport Council International (ACI) Airport Service Quality (ASQ) global awards for the Best Airport in Africa and Best Improved in Africa. The airport also won the SKYTRAX World Airport Awards 2011 for Best Airport in Africa for Staff Service Excellence.

Mossel Bay, Knysna, Plettenberg Bay and Oudtshoorn. George airport is serviced by regular scheduled flights from Cape Town, Port Elizabeth, East London, Durban and Johannesburg.

ESTIMATED FLYING TIMES INTERNATIONAL

DOMESTIC FLIGHTS

VIA JOHANNESBURG

Johannesburg – Cape Town

1h 50min

Atlanta

11h 30min

Durban

– Cape Town

1h 55min

Washington

09h 25min

Port Elizabeth – Cape Town

1h 15min

New York

10h 30min

Hong Kong

13h 25min

Beijing

11h 15min

Mumbai

11h 15min

INTERNATIONAL

DIRECT

London

11h 30min

Sydney

11h 25min

Dubai

09h 25min

Perth

09h 20min

Frankfurt / Munich

10h 30min

Sao Paulo

10h 45min

Singapore

13h 25min

Abu Dhabi

08h 20min

Amsterdam

11h 15min

Istanbul

09h 40min

Paris

11h 15min

Doha

08h 00min

Zurich

11h 25min

Zurich

10h 20min

Frankfurt / Munich

10h 55min

Cairo

07h 55min

Nairobi

04h 00min

AIRPORT INFORMATION For more detailed information, please visit: www.acsa.co.za

Best Airport in Africa 2010, 2011 & 2012 Airport Service Quality Global Awards, March 2011 Best Improved Airport in Africa 2010 Airport Service Quality Global Awards, March 2011

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CAPE TOWN INTERNATIONAL CONVENTION CENTRE Winner of the prestigious UFI 2013 Sustainable Development Award

Photos from left to right : Exterior with Westin Cape Town, Mezzanine lounge area, Conservatories, Auditorium 2, Passages, Auditorium 1, Meeting Rooms, Entrance to Convention Square

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Cape Town International Convention Centre

©

The Cape Town International Convention Centre is a place where people from all walks of life are brought together, a tangible demonstration of the power of partnership, and an excellent example of the success that can be achieved when public and private enterprises work together towards shared goals.

Thanks to its innovative design with meticulous attention to detail, its comprehensive array of world-class services, five star accommodation facilities, and dedicated staff with a proven passion for service excellence, the CTICC consistently delivers unforgettable experiences that keeps event hosts, and their guests coming back - again and again.

LOCATION Ideally situated at the confluence of the mighty Atlantic and Indian Oceans, and with Table Mountain - one of the natural wonders of the world - as its backdrop, the appeal of Cape Town as a first world destination of choice is undeniable. As the city’s global appeal grows, so too does its profile as one of the world’s leading convention and meetings destinations.

Modern, flexible, affordable and world class; the CTICC’s location in the heart of Cape Town’s business district, combined with the ease of access it offers from anywhere in the city, makes it the perfect location for any event. Located close to the major highways, guests are just 45 minutes away from the popular winelands, or a quick 20 minutes away from Cape Town International Airport.

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Clockwise from top left : Exterior from Coen Steytler Avenue; Exterior from Convention Square; Mezzanine Level above main entrance; Exterior view from Adderley Street; Exhibition Halls; Aerial view of Centre, Harbour and Congress Hotels; Roof Terrace Room; Conservatories

VENUE Whether you are organising a small event for ten people or a major convention for ten thousand visitors, the CTICC offers a variety of flexible meeting spaces. With multifunctional 11 200m² exhibition and trade show space; two fixed raked seating auditoria for 1500 and 620 people; a Roof Terrace Room with spectacular city and mountain views; 33 meeting rooms; spacious and deluxe banqueting and function rooms including a magnificent 2000m² Ballroom, the CTICC provides a tailor-made venue for every conceivable activity – if you can imagine it, we can host it!

TECHNOLOGY: AT YOUR FINGERTIPS The CTICC combines aesthetics with supreme functionality. The highly sophisticated IT network with its fibre optic backbone, includes some 1800 CAT5e data points located across the exhibition halls, meeting rooms and public spaces. This infrastructure is used to offer a host of technology services which include secure broadband internet. Every corner of the CTICC is also covered by separate wireless networks.

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Cape Town International Convention Centre

Remote control touch panels in certain venues allow event organisers to control light levels, blinds, and projection screens. Should a power failure occur, emergency back-up generators guarantee an uninterrupted power supply.

ACCESSIBILITY The CTICC has been designed around its visitors, including the disabled. The complex features international standard wheelchair access, designated drop-off points and parking bays, toilets for the physically challenged and elevators with Braille inscription.

Service and quality: a great Cape tradition The staff at the CTICC are a committed team, aided by a sophisticated infrastructure, and cutting edge technology. The CTICC is supported by the qualified expertise of professional, preferred suppliers who complement the core services of the centre. These incorporate a full range of services from audio- visual and IT, to rigging and security.

INTERNATIONAL CERTIFICATIONS In 2009, the CTICC gained the distinction of being the first convention centre in Africa, and the second convention centre in the world, to obtain four management system certifications simultaneously. The CTICC had its work processes certified to the internationally recognised systems standards in the form of: • ISO 9001 – Quality Management • ISO 14001 – Environmental Management • OHSAS 18001 – Occupational Health and Safety • HACCP (Hazard Analysis and Critical Control Points) – Food Safety

GLOBAL REPORTING INITIATIVE (GRI) The GRI is a global network-based organisation that produces a comprehensive international sustainability reporting framework for leading organisations.

From the first day of construction, the centre has worked hard to minimise its environmental impact and the proposed expansion of the CTICC will build further on the centre’s reputation as a truly ‘green’ event destination.

The CTICC was the first convention centre in the world to align its reporting practices to the GRI framework and submit its report for an application-level check, achieving a Level B status. In addition to its GRI reporting, the CTICC is also one of the few international convention centre’s to belong to the United Nations Global Compact and the Green Meetings Industry.

AMENITIES Start your day with a fresh brew at Coffee on the Square, situated in the main foyer of the CTICC. If you feel more indulgent, the privately owned a-la-carte Marimba Restaurant offers a delectable fusion of South African and cosmopolitan cuisine, as well as top-notch entertainment.

SUSTAINABILITY At the CTICC, we have long recognised that sustainable business success requires that organisations make sound environmental practices a strategic imperative. As such, the centre has a dedicated environmental task team that advises management on trends and issues in environmental management. This ‘green’ commitment is nothing new to the CTICC.

Internationally renowned, ER 24 is the centre’s onsite medical service provider. Guests and clients to the centre have the convenience of an array of essential medical services at their disposal.

For all personal foreign exchange transactions, Imali Express offers a hassle-free service to all delegates and visitors to the CTICC

wishing to purchase or sell foreign currency, with competitive rates and friendly, helpful consultants.

Whatever your day-to-day needs whilst running or attending a conference, the CTICC has them covered thanks to a variety of handy on-site facilities.

Contact details For more detailed information, please visit www.cticc.co.za or +27 21 410 5000

One of the Top 10 Cheapest Global Travel Cities Please refer to page xx for detailed venue Tripadvisor 2013 breakdown

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ACCOMMODATION #1 City to visit in Africa and Middle East Condé Nast Traveler 2010 Readers’ Choice Awards, October 2010

Photos from left to right : One & Only Cape Town; African Pride 15 on Orange; Taj Cape Town; Southern Sun Cullinan; The Bay Hotel; Lagoon Beach Hotel; Southern Sun Cape Sun; Mount Nelson Hotel

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Accommodation

Table Bay Hotel at V&A Waterfront

Cape Town is Africa’s most sought after travel destination. With mountains, winelands, stunning nightlife hotspots, the V&A Waterfront, Chapman’s Peak and glorious beaches, this city is a must for any business traveller or holiday visitor.

belt, all within a 10 minute drive from Cape programmes and for delegates who which to Town City Centre, Cape Town International extend their stay in Cape Town before or after Convention Centre and the V&A Waterfront. a congress.

Highly desirable suburbs like Tamboerskloof and Oranjezicht spill down the slopes of Table Mountain towards Gardens, Cape Town City Centre, De Waterkant and the exclusive Waterfront. From the Waterfront the dazzling Atlantic coastline curves south, fringed by the seaside suburbs of Green Point, Sea Point, Bantry Bay the ultra glamorous suburbs of Clifton and Camps Bay.

The outlining regions offer a variety of unforgettable destinations and experiences, ranging from world class golfing resorts, game reserves, winefarms, beach venues and elegant and intimate guesthouses.

Cape Town and the Western Cape offers a wide selection of accommodation options, ranging from luxurious 5 star hotels to very good quality 4 and 3 star options. With over 20 000 For more detailed information and accommodation bedrooms in the greater Cape Town area, the options within the regions, please visit: city can comfortably accommodate anything www.tourismcapetown.co.za from small meetings to large international Outside the city, the different regions of the congresses.

Western Cape, namely West Coast, Overberg, Please refer to pages 37-40 for The greatest density of Cape Town hotels, Garden Route, Klein Karoo and the Cape detailed hotel details boutique hotels, Bed and Breakfasts, guest Winelands all offer guests a unique experience. houses and self catering apartments and holiday villas are situated within the City Bowl These regions offer ideal accommodation area and immediate South Atlantic Seaboard options for smaller meetings, incentive

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Table Mountain New 7th Wonder of the World

Photos clockwise from top left: Cape Grace Hotel; Southern Sun Waterfront; Westin Cape Town; Radisson Blu Hotel Waterfront; African Pride 15 on Orange Hotel

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Accommodation

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Photos from left to right : Formal Gala Dinner at Artscape Opera House; Temporary Event Structure

SOCIAL EVENTS

Photos from Left to Right: Events in Cape Winelands; Street Party with Cape Minstrels; Beach BBQ; Cocktail function overlooking city skyline

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Social Events

Photos from Left to Right : Traditional African Entertainment; Cape Jazz entertainer

Cape Town and the Western Cape has a wealth of conference and function venues with many international congresses, the social programme is considered almost as important as the conference proceedings. This is an opportunity for the host country to share some of its traditions with international visitors. Being a cosmopolitan city with a remarkable history and physical presence, Cape Town has many opportunities to stage unique and memorable social events.

Event venues can accommodate formal candle-lit dinners in a historical venue, informal celebrations at an African Restaurant to a variety of breathtaking locations for marquees and outdoor events. Dinners at local wine estates or at world-renowned hotels can also be very special.

Cape Town is known for our excellent food, award winning wine and world class hospitality and all of these aspects will contribute in making any event a highlight of hosting a congress in Cape Town.

With expert suppliers, providing excellent dĂŠcor, entertainment and infrastructure, Cape Town will save meeting planners from having these skills brought in from abroad, hence saving a lot of money in the process.

Capetonians are very proud of our destination and our various cultural influences and we invite guests to enjoy our Mother City.

Welcome to Cape Town‌ Enjoy the party!

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Photos clockwise from the top left: Cape Town streetparty, variety of cocktail venues, welcome drinks at garden function, welcome drinks at winelands venue, Bedouin tents overlooking Atlantic Ocean, Marquee structures at

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Social Events

the Castle of Good Hope

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WESTERN CAPE REGIONS The Western Cape is divided up into six distinct tourism regions, namely the Cape Winelands, Garden Route, Cape Karoo, Cape Overberg, West Coast and of course the greater Cape Town area.

All of these regions offer the visitors an abundance of activities and accommodation options.

Photos from left to Right: Garden Route; Cape Winelands; Ostriches near Oudshoorn in Cape Klein Karoo; Cape West Coast

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Western Cape Regions

Whales watching near Hermanus

CAPE WINELANDS To many, this region is the most classically beautiful part of South Africa. Craggy mountains, valleys, streams … with centuries old Cape Dutch architecture in between, and all those vineyards together with picturesque historic towns and villages all within an hour or two’s drive from Cape Town. Choose from some 600 wine estates for a fabulous wine tasting experience and perhaps a bite to eat at one of the fine country restaurants situated on many of the wine estates. Naturally, it’s the wine most visitors come for. With most cellars easily accessible from Cape Town, surrounding small, long established and stylish towns like Stellenbosch, Franschhoek and Paarl are a highly convenient outing for local and foreign visitors alike, that can last from a couple of hours to an entire day or longer.

historic farm houses and guest houses, the Cape Winelands has ample quality accommodation.

Think of it; leave London on the Friday night flight, arrive in time for the start of a Saturday morning conference, and be back at the desk early in the week (if you really need to rush).

CAPE GARDEN ROUTE & KLEIN KAROO The stretch of scenically splendid country straddling the southern coast of South Africa’s Western Cape province, the Cape Garden Route, has long been one of South Africa’s premier tourism attractions. Sandwiched between the Outeniqua mountain range and the Indian Ocean, and incorporating the few hundred kilometres from Mossel Bay to the wonders of the forests at Tstitsikamma National Park and taking in George, Knysna and Plettenberg Bay in between, this is an area of significant natural beauty. The area is perhaps best characterised With first-rate meeting and conferencing by four creatures – the dolphins and whales and facilities, the Cape Winelands is perfect as a from the forest, the splendidly colourful Knysna day conference teambuilding or incentive Turaco and the secretive forest elephant. destination. Longer duration events make even more sense, the variety of accommodation The Klein Karoo, on the other hand, a far drier options throughout the region making it an region to the north of the Outeniqua mountain ideal business tourism location. From the range, is a more recent tourist discovery. Well luxury of upmarket hotels to warm welcomes at known for being home to the largest section

of Route 62 – which has rapidly become South Africa’s most famous and scenic road-trip, the Klein or Little Karoo is best recognised for the ostrich farms outside its principle town, Oudtshoorn, and the massive limestone formations of the nearby Cango Caves. The many well-maintained and loved Victorian-era homes in the town were once home to the feather barons, today reminders of an age when the feathers of the ostrich were worth almost as much as gold.

The larger region is the setting for quaint, period towns and villages such as Barrydale, Ladismith, De Rust, Uniondale and South Africa’s port wine capital, Calitzdorp, dwarfed by rugged mountain peaks to the north and south. The Western Cape’s biggest private game reserve, Sanbona, is found in this big-sky part of the Klein Karoo.

While the Klein Karoo is normally a quiet place, for three weeks in summer it comes alive with the sights and sounds of the annual Klein Karoo National Arts Festival, where people from all over the world gather under the warm Karoo skies to appreciate the art and culture of South Africa and simply celebrate life.

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CAPE KAROO It’s little wonder that this part of the Western Cape is one of BBCTelevision’s favoured locations for its natural history programmes on palaeontology. Climatic conditions in the Cape Karoo have made it possible for more than 300-million years of the earth’s history to be recorded in stone.

Here, pre-historic men and beasts for millennia shared what was then a very different landscape.

Today, in this vast and arid silence, the stories of the San people are recorded on the rock faces of this dramatic landscape. Rock-art sites take one back in time with recollections of more than 30 000 years of history of the San and Khoi Khoi people who once called this region home.

Likewise, within the rocks is recorded another tale – that of the age of dinosaurs. The Cape Karoo has some of the best preserved dinosaur fossils yet found, with doubtless thousands more yet to be uncovered.

Despite the summer heat and arid conditions, the Cape Karoo is inhabited by one of South Africa’s premier tourist offerings – wildlife. And the treasure of these creatures is that most of them aren’t found in other reserves as they have specially adapted to survival in this harsh environment. Springbok, kudu, eland, the rare Cape Mountain zebra, bat-eared fox, riverine rabbit and a variety of bird species make their home in the Cape Karoo. The Karoo National Park, near Beaufort West, is a great location to get a sighting of the endangered black

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Western Cape Regions

rhinoceros and the riverine rabbit, both among the rarest animals on earth.

A region of extremes that inspires thought and creativity without distraction, it is fitting that it is a place of pioneers.

CAPE OVERBERG It is difficult to reign in the superlatives when referring to most parts of the Western Cape, but when contemplating the Cape Overberg it is surprisingly easy to let words run wild. Its coastlines are spectacular, the back -roads wind across the countryside as they do in a country song, and whale watching is as good as it gets. On the southernmost tip of the African continent, the Cape Overberg is arguably one of the most beautiful parts of Southern Africa.

The Cape Overberg is a short one-hour drive from Cape Town over the spectacular Sir Lowry’s Pass or along the scenic coastal route, Clarence Drive, carved from the mountainside and hugging the cliffs from Gordon’s Bay to Betty’s Bay, Kleinmond and beyond. The sheer magnificence of peaks dropping straight into the ocean on the one side, and the rolling patchwork quilt of cultivated hills framed by yet more mountain ranges beyond – is difficult to ignore, and for the first-timer armed with a camera the journey may take a while.

The adventurous get their kicks in a variety of activities, shark-cage diving in Gansbaai, deepsea fishing, abseiling, quad-biking and game viewing. Between June and December the

coast plays home to vast numbers of Southern Right whales that come to the protected bays to calve from the frigid Southern Ocean.

During this time, Hermanus, the whale capital of South Africa, is packed with visitors from all over the world who come to experience the thrill of watching these majestic creatures at one of the world’s best land-based whale watching venues. The region is also home to large numbers of South Africa’s national bird, the graceful blue crane, which flock to the farmlands in this area.

But the Cape Overberg offers more than adventure, ticking off that bird list, photographic opportunities and watching whales. Getting down to business, many of the towns offer top-class meeting and conferencing facilities, and delegates can follow up their business in a variety of fashions; flirting with lady luck at a casino is one option, unwinding in iron-rich natural hot springs another.

CAPE WEST COAST Those with a bit of the frustrated poet lurking within, inspired by haunting and weathered landscapes, will find this region utterly seductive. While the Cape West Coast is known for rich agricultural lands, the wilderness of the Cederberg and a rich marine environment – its greatest assets, are kept tucked away for the tourist to discover. With lagoons, pristine beaches and wetlands, rugged and majestic mountain ranges and the arid beauty of Namaqualand in the north, this region is an ecotourism wonderland. When the spring rains fall between July and September, millions of

indigenous and endemic flowers and bulbs carpet the landscape in bright colours. Local botanists will tell you that in this region exists the greatest diversity of bulbs on earth and many species that grow nowhere else on earth.

beautiful gem, Cape Town East. The Hottentots Holland Mountain range dominates the area known as the Helderberg and some novel attractions and activities are on offer. The region includes Khayelitsha, the coastal suburbs of Strand and Gordon’s Bay, with its long white stretches of beach and the adjacent suburbs of Macassar, Somerset West, Lwandle and Sir Lowry’s Pass. Closer to Cape Town Central is the area known as the Oostenberg which includes the suburbs of Brackenfell, Kraaifontein and Kuils River. This is where Cape Town’s urban areas meet the rural gateway to the Cape Winelands.

The east metropole region also boasts one of the richest eco-nature offerings with the Helderberg Nature Reserve and the Kogelberg Biosphere.

Drive along Clarence Drive to experience what was referred to by Reader’s Digest as one of the world’s 10 most scenic drives.

This coast is home to whales and dolphins throughout the year. It is also a bird-watcher’s paradise (a favoured feeding ground for migrant waders from Siberia), and fine hiking territory, with trails winding through the startling and distinctive rock formations of the Cederberg mountain range. Rock paintings created by the ancient Khoisan in celebration of their life and religious beliefs, together with quiet roads winding through spectacular landscapes add to the unique attractions of this region. Those interested in the area’s heritage can also follow the early footsteps of man in Langebaan on the coast (70 minutes from Cape Town), where there are fossils dating back more Cape Town North is the area north and norththan 10-million years. east of Cape Town Central. It includes the beachside suburbs of Milnerton, Sunset Beach, For the adventure-seeker, the outdoor activities Bloubergstrand, Table View, Atlantis and are substantial, inevitably lending themselves Melkbosstrand as well as the residential and to the production of adrenalin. Sky-diving, wine growing areas of Durbanville, Century hang-gliding and paragliding, hiking and 4x4 City, Pinelands, Goodwood, Parow, Bellville trails in the mountains and kayaking, sailing or and Langa. The district benefits from its close fishing along the coast; the Cape West Coast is proximity to Cape Town International Airport serious adventuretourism territory. and offers a range of accommodation options.

Hotels, guest houses, self-catering units, lodges CAPE TOWN – SURROUNDING AREAS and bed and breakfast establishments are all East of Cape Town’s city centre and the Cape on offer. The area has a number of attractions Town International Airport, visitors can enjoy including shopping malls such as Canal Walk, scenic coastlines, picturesque vineyards and Willowbridge Lifestyle Centre and Tygervalley rural getaways – welcome to Cape Town’s most Centre. There are also a fantastic collection of

wine estates that are well signposted along the Durbanville Wine Route. The area boasts a casino called Grand West Casino with its own range of bars and restaurants. There are numerous excellent local restaurants, bars, clubs, theatres and entertainment venues.

Cape Town South is home to some of Cape Town’s best attractions, beaches, restaurants and places to stay. Some of the favourite attractions include Kirstenbosch National Botanical Gardens, Table Mountain National Park, Cape Point, Boulders Beach penguins, whales from July to November and fantastic beaches and water sports. Shopping enthusiasts will be spoilt for choice. There are numerous shopping centres, including the fashionable Cavendish Square, as well as a great selection of trendy and creative art and craft shops especially in the coastal villages including Muizenberg, Kalk Bay and Kommetjie. The Constantia Wine Route boasts the oldest wine estate in South Africa, Groot Constantia, and some of the most incredible wines in the country. All wine estates are open to visitors for tastings. Cape Town South is home to two famous sport stadiums, the Newlands Rugby Stadium and the Newlands Cricket Grounds. There are also a host of excellent golf courses.

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View from top of Table Mountain

DAY EXCURSIONS One of the Top 10 Beaches in the World National Geographic 2013

Photos from left to Right : Penguins at Boulders Beach; Cape Point; Flower sellers in city centre; Robben Island; view from Bloubergstrand; Cultural Tours; Cape Winelands; Golf Course

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Day Tours

Cape Town is an amazing city with many wonderful things to see. Tourists from all over the world visit this beautiful country to enjoy and explore Cape Town dynamic history, diverse cultures and many beautiful sites.

There are many facets of Cape Town and a holiday could centre on any number of activities from sight-seeing to relaxing, shopping to wine-tasting, hiking to golfing ... the list goes on. It is safe to say that whatever your interest, you are sure to find something just right for you in Cape Town.

CAPE POINT Drive along the breathtaking coast to Cape Point, the most southern tip of the Cape Peninsula via Chapman’s Peak. Take the funicular to the old lighthouse overlooking this wild coast. The drive there passes steep mountains, secluded coves and stunning scenery, beaches, as well as villages and fishing communities. The Cape of Good Hope section of the Table Mountain National Park’s flora is something to behold, with its fynbos species found nowhere else in the world. Here you can see a variety of wildlife that includes baboons, rhebok, Cape Mountain zebra, bontebok and the elusive eland. The reserve is also one of the world’s largest breeding grounds for tortoises.

Following the coastline along False Bay, return to Cape Town by way of the Simon’s Town naval base and stop at Boulders Beach to view African penguins.

PANORAMIC CAPE TOWN CITY TOUR See the highlights of Cape Town, start with its history with visit to the Castle, the oldest building in South Africa. Enjoy the Cape Malay quarter and its rich musical heritage. View majestic Houses of Parliament. Drive along Adderley Street, the lively centre of town, past the historic Groote Kerk – literally meaning Big Church – which first opened its doors in January 1704, and St. George’s Cathedral, the Anglican Diocese of Nobel peace laureate Archbishop Desmond Tutu. The City Hall is in Darling Street, opposite the Grand Parade.

At the South African Museum, the oldest and largest museum in the country, you can visit a fossil gallery that traces the evolution of life.

Wander through the four-story exhibition hall dominated by the huge suspended skeleton of a blue whale. See specimens of rock art and enjoy the interactive Sunlit Sea Exhibition.

CAPE TOWN & TABLE MOUNTAIN A cable car ride to top of Table Mountain, a World Heritage Site, is a highlight of any Cape Town visit. The cableway takes you to the summit in under ten minutes whilst rotating gondola’s ensure that visitors enjoy a 360 degree view of Cape Town and Table Bay. Visitors can stroll along 2km of pathways and enjoy magnificent views from over 12 viewing sites and decks. Facilities on the mountain include a self-service restaurant, bistro, and a shop selling gifts and curios.

WINELANDS TOUR Wine lover or not, a visit to the Cape Winelands is an absolute must as the region is one of breathtaking vistas and majestic mountain backdrops while being steeped in rich culture and history. Rolling vineyards and quaint Cape Dutch homesteads await you, as well as award-wining wine farms offering some of the country’s best wines. The winelands are divided into various different regions, each offering their own ‘wine route’. The most popular and well-known are Stellenbosch, Franschhoek, Wellington and Paarl. Not to be forgotten are the highly acclaimed wine estates in the Constantia Valley. Also located in beautiful surroundings with stunning mountain backdrops, the Constantia Valley boasts some of the oldest estates and homesteads along with award winning wines.

ROBBEN ISLAND The famous Robben Island, whose prison was once home to former South African president Nelson Mandela as well as many other black political freedom fighters, is now a World Heritage Site and provides stunning views across the bay with Table Mountain as its backdrop. A trip to the island is an unforgettable experience and offers a glimpse into the life and times of the apartheid era.

Daily tours to the island include the ferry trip there and back, an island tour and a tour of the prison with a fomer political prisoner as your guide. Allow three and a half hours for the trip (this includes the 1/2 hour ferry trip each way) and book in advance. Ferries leave at regular intervals throughout the day from the Clock Tower precint at the V&A Waterfront.

area of 528 hectares with 36 hectares of cultivated garden. The gardens are a celebration of South African flora - showcasing only indigenous South African plants. Fynbos, proteas, cycads and rolling lawns are intermingled with streams and ponds and well-laid out pathways for easy walking. A great variety of birds inhabit the gardens and the sweeping views from the upper slopes are spectacular. Whether for a casual stroll, a more stenuous walk or a lazy picnic, the gardens are a must-see when visiting Cape Town.

TOWNSHIP/CULTURAL TOURS A visit to one of the many townships surrounding the city is an experience that will open your eyes to the way in which the biggest portion of Cape Town’s population are living. Despite difficult circumstances and poor living conditions, you will experience the vibrancy and spirit of the South African people. Take a township tour of Langa, the oldest township in South Africa or Khayelitsha, the second largest township in South Africa. Township tours will usually be co-led by a resident in the area, showcase local industry and community projects and include a visit to a township bar or ‘shebeen’.

GOLF Cape Town and the greater Western Cape Province, with its sprawling and lush green lawns, is a golfer’s paradise. It is here, in Africa’s sport capital that you will find some of the most majestic and scenic championship-status courses in South Africa. Golfing enthusiasts will be pleased to know that Cape Town’s golf courses are highly rated in terms of setting, layout and quality, while the Western Cape’s wide variety of unique top-rated golf courses is guaranteed to meet the needs of any golfer, irrespective of your handicap.

ADVENTURE ACTIVITIES Cape Town and the Western Cape also caters for the more adventurous at hart and some popular activities are: •

Abseiling from Table Mountain

•

Hiking

•

Paragliding

•

Surfing

•

Deep sea fishing

KIRSTENBOSCH BOTANICAL GARDENS The beautiful Kirstenbosch gardens cover an •

Mountain Biking

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PRE & POST TOUR EXPERIENCES South Africa is a long-haul destination for most international delegates. As such it makes sense to combine a trip to South Africa with a visit to one or more of the magnificent destinations that are on offer. From spectacular beaches to superb wildlife experiences, from deserts to one of the most stunning waterfalls in the world, Africa beckons with all that is great and wonderful.

Photos from Left to Right: Sun City Resort; Lions in Kruger National Park; Diving in Mozambique; Durban Coastline

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Pre & Post Tours

Photos from Left to Right: Namibian Dessert; Johannesburg Skyline; Victoria Falls

SAFARI South Africa is one of the top safari destinations in the world offering a large number of private game reserves and home to one of the biggest game reserves, the world-famous Kruger National Park. South Africa is an all year round safari destination and perfect for your first safari visit to Africa, as you always guaranteed excellent game viewing any time of the year.

In addition to the Kruger National Park and the surrounding luxury Private Game Reserves, a wide selection of other Safari options are also available in the Eastern Cape, KwaZulu-Natal and Northern Cape areas.

GARDEN ROUTE The tour visits the famed Garden Route, with a dramatic and spectacular coastline of cliffs interspersed with endless golden beaches, huge natural lagoons, and thick indigenous coastal forests. Inland there are mountain passes and desert scenery and the famed Cango caves, as well as the Addo Elephant National Park with its large elephant herds.

The tour usually lasts three nights and four days, and it is also possible to do this, and indeed any other tour, as a self drive. There are also a variety of luxury game lodges to choose from.

WINELANDS The Winelands are situated east of Cape Town among beautiful mountains creating some stunning vistas. The region is steeped in culture and history with some excellent examples of typical Dutch architecture dating back to the 17th century. The Winelands encompass several regions each with their own wine tasting tours.

The most popular towns include Stellenbosch (which is closest to Cape Town), Franschhoek, Wellington, and Paarl. It’s worth renting a car in Cape Town and spending at least a day or two in any of these towns. There are numerous hotels, estates and bed and breakfasts available and the region is known for its excellent restaurants, not to mention the wine of course....

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Photos from Left to Right: Hot Air Ballooning in Namibia; Johannesburg Skyline

WEST COAST South Africa’s West Coast region offers intrigue and immense value and interest to anyone touring the area. For many the West Coast is an acquired taste--kilometers of empty, often windswept beaches and hardy coastal scrub, low horizons and big skies, lonely tree-lined dirt roads, and distant mountains behind which lie lush pockets carpeted in vineyards.

The main reason most visitors venture up here is to catch the spring flower displays that occur in the West Coast National Park anytime from the end of July to early September; but this aside, there are a few more gems to uncover -- wonderful available water sports including angling, diving, surfing, sailing, kite-boarding, windsurfing and swimming, as well as hiking, horse-riding not to mention the exceptional and bountiful seafood and distinctive wines and fruits. The West Coast folk are renowned for their hospitality and welcome one into their lives with warmth, hospitality, congeniality, great food and the endless stories they are renowned for!

SUN CITY Located in South Africa’s North West Province, but only 2-hours drive from Johannesburg, Sun City is a vibrant mix of entertainment, watersports, golf, gambling and family fun - a lush and tropical fantasyland deep in

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Pre & Post Tours

the African bushveld. This, combined with exhilarating game viewing at the adjacent Pilanesberg National Park makes for a truly memorable holiday experience. With four different hotels to choose from, Sun City has a holiday experience for everyone from affordable family fun to the height of luxury.

Choose between the Palace of the Lost City, the Cascades Hotel, Sun City Hotel and The Cabanas. The Sun City Resort offers a host of fun and entertainment for everyone - day and night. From the spectacular Valley of the Waves to horseriding and mountain biking, shopping, wining & dining and gambling and Sun City’s renowned concerts, revues and extravaganza’s there really is something for everyone.

DURBAN & KWAZULU NATAL Durban is one of the fastest-growing urban areas in the world. Its port is the busiest in South Africa and also one of the 10 largest in the world. Durban is blessed with balmy weather all year round, making it a perfect holiday paradise. The beachfront is bordered by five star hotels and luxury apartments, all of which have an idyllic view of the Indian Ocean. A short flight takes you to the historic city of Pietermaritzburg, gateway to the Natal Midlands and the charming Drakensberg resorts. No holiday in KwaZulu Natal would be complete without a visit to at least one of the KwaZulu Natal game reserve, renowned throughout the world.

JOHANNESBURG The city is affectionately known as “Jo’burg”, “Jozi”and“JHB”by South Africans. Johannesburg has not traditionally been known as a tourist destination, but the city is a transit point for connecting flights to Cape Town, Durban, and the Kruger National Park. Consequently, most international visitors to South Africa pass through Johannesburg at least once, which has led to the development of more attractions for tourists. A vibrant and modern African city, offering excellent infrastructure, hotels and a melting pot of cultural experiences.

LUXURY TRAINS South Africa luxury train journeys and holidays make for a different and exciting way to experience South Africa.

There is nothing which quite matches the magic of a hiss of steam as a vintage engine pulls into the station . . . There can be no grander way to experience the delights of steam than on Rovos Rail with a range of journeys to choose from.

The Blue Train is a legendary South African luxury train offer its famous 27 hour overnight train journey between Cape Town and Pretoria.

Africa’s Best Travel Destination World Travel Awards, July 2010

The Premier Classe luxury train accommodates in a single vertical drop into a transverse chasm 126 guests and mainly runs from Cape Town to 1708 meters (5604 ft) wide, carved by its waters Johannesburg twice a week. along a fracture zone in the basalt plateau.

Victoria Falls is roughly thrice the height of North America’s Niagara Falls and well over twice the width of its Horseshoe Falls. In height NEIGHBOURING COUNTRIES: and width Victoria Falls is rivalled only by South America’s Iguazu Falls.

VICTORIA FALLS (ZAMBIA / ZIMBABWE) The Victoria Falls or Mosi-oa-Tunya (the Mist that Thunders) is a waterfall located in southern Africa on the Zambezi River between the countries of Zambia and Zimbabwe. The falls are some of the largest in the world. The Victoria Falls are considered by some to be among the Seven Natural Wonders of the World David Livingstone, the Scottish missionary and explorer, is believed to have been the first European recorded to view the Victoria Falls.

For a considerable distance above the falls, the Zambezi flows over a level sheet of basalt, in a shallow valley bounded by low and distant sandstone hills. The river’s course is dotted with numerous tree-covered islands, which increase in number as the river approaches the falls.

There are no mountains, escarpments, or deep valleys which might be expected to create a waterfall, only flat plateau extending hundreds of kilometres in all directions. The falls are formed as the full width of the river plummets

OKAVANGO DELTA (BOTSWANA) Possibly the finest scenery for wildlife in Africa.

Pristine and primeval Africa is offset by superb private lodges where you can experience the best of the African wilderness. Any trip to the Okavango is unforgettable and life-changing.

Packages depart Johannesburg and Cape Town and normally are a minimum of three days, although travellers can extend to spend time at a number of distinctly different lodges.

The Okavango is a vast wetland in the Kalahari Desert where the desert is transformed into a wildlife paradise, and as such water-based and land packages make for a unique blend of experiences.

extraordinary national parks like Etosha. This is a land of splendid contrasts, where the overall impression is of vast open spaces and an endless African sky.

MOZAMBIQUAN ISLANDS South Africans have known for many years of the most wonderful tropical island destinations on their doorstep, enough to make the Caribbean or Pacific quite ordinary. These special island destinations are just a flight away from South Africa. Whether it’s the stunning Seychelles with its wonderful beaches or magical Mauritius with its pampered five star luxury or the outdoor adventure and French-cuisine of Reunion with its active volcano, to the underwater coral reefs of the Bazaruto archipelago in Mozambique, all are easily in reach of South Africa as affordable and extraordinary tropical getaways.

NAMIBIAN SPECTACULAR Namibia is a country of superlatives, from the mighty Fish River canyon to the highest dunes in the world near Sossusvlei, from cosmopolitan cities like Swakopmund and Windhoek to

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Table Bay Hotel at V&A Waterfront

CONFERENCE SUPPORT

Photos from left to right : One & Only Cape Town; African Pride 15 on Orange; Taj Cape Town; Southern Sun Cullinan; The Bay Hotel; Lagoon Beach Hotel; Southern Sun Cape Sun; Mount Nelson Hotel

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Conference Support

The Cape Town and Western Cape Convention Bureau is a strategic business unit of Wesgro, the Western Cape Destination Marketing, Investment and Trade Promotion Agency. The bureau promotes Cape Town and the Western Cape as a premier destination for meetings, incentives, conferences, events, exhibitions and trade fairs. The bureau provides destination expertise and support to associations, corporates, professional conference organisers, destination management companies and event organisers.

The bureau will be able to provide the international organising committee with all the necessary information on product and service suppliers which will make the conference successful and will serve as the local contact.

We are proud to be a member of the BestCities Global Alliance (www.bestcities.net) together with Melbourne, Singapore, Dubai, Berlin, Vancouver, Copenhagen, Edinburgh, Houston and Chicago. BestCities is committed to deliver the world’s best service experience for meeting planners and is recognised globally for its innovative approach in setting the highest professional standards and best practices for the meetings and convention industry.

SUPPORTING SERVICES OFFERED BY THE CONVENTION BUREAU

Convention Planning Support We offer a Complimentary Convention Planning Site Inspection. We plan and manage the site inspection itinerary. Our assistance includes providing accommodation for our guest (2 nights); coordinating and sponsorship of all transfers; coordinate meetings with relevant industry role players; facilitate meetings with key government officials (where necessary); include destination familiarization experience.

We coordinate all luncheons and dinners, at locations suggested in our conference social programme.

Building Attendance In partnership with the destination’s suppliers and the local organising committee, we coordinate building attendance activities. We facilitate support from South African Embassies and international South African Tourism offices. We provide complimentary destination marketing collateral and create destination web links.

ON SITE EVENT SERVICES The Convention Bureau will consult with the meeting planner regarding the assistance with local welcome entertainment e.g. Cape Minstrels at the Welcome Reception. The Bureau will facilitate requests / proposals to local government for financial assistance with the Welcome Reception.

PRE AND POST BID ASSISTANCE Bid Proposal We assist local associations with the compilation and production of the bid documents responding to the international associations bid guidelines and requirements.

Bid Presentation We assist local associations with compiling bid presentations and provide them with the necessary digital and hardcopy destination marketing material.

Bid Site Inspection The Convention Bureau assists the local association in hosting a Bid Site Inspection.

We plan and manage the site inspection itinerary. Our assistance includes providing accommodation for our guest (2 nights); coordinating and sponsorship of all transfers; coordinate meetings with relevant industry role players; facilitate meetings with key government officials (where necessary);include destination familiarization experience. We coordinate all luncheons and dinners, at locations suggested in our conference social programme.

We will liaise with local ground operators to have suitable visitor information services on location at the conference.

We will facilitate meetings with the City Traffic Department and the CTICC ensure traffic is managed around the conference.

The Bureau will facilitate meetings with the local organising committee and CCID Safety & Security Patrol officers to ensure safety of conference delegates.

We will facilitate meetings with ACSA (Airports Company South Africa) to secure the following: • Welcome desks at airport. We will brief the staff at the Cape Town Info desks in assisting delegates • Designated fast track area at the immigration point at CTIA • Access for certain congress staff at baggage collection We will facilitate application to the city for use of flag poles on the roads leading from the airport and around the CTICC. The Convention Bureau will provide complimentary welcome banners.

Make your convention a BestCities.net experience BestCities is a global convention bureau alliance that delivers the best professional practices and services to congress Planners. In an industry known for its wide range of services and standards, BestCities promises clients quality, expertise and professionalism. The Alliance has established the industry’s first global client Service Charter to guarantee meeting planners and association executives service levels built around reliability, assurance, innovation, empathy and responsiveness.

The Alliance comprises 10 members: BERLIN, CAPE TOWN, CHICAGO, COPENHAGEN, DUBAI, EDINBURGH, HOUSTON, MELBOURNE, SINGAPORE, and VANCOUVER. ATTRACTIVE FIRST-CLASS DESTINATIONS BestCities destinations have international recognition, a rich historical and cultural depth, as well as a high standard of living. All of these friendly, English-speaking cities are known for comfort, cleanliness and safety.

They are vibrant destinations that feature great natural beauty, striking waterfronts, major tourist attractions, lively arts scenes, first-rate hotels, fine dining, and world-class shopping.

WORLD CLASS FACILITIES BestCities destinations all have state-of-theart convention facilities, many of which are surrounded by at least 10 000 hotel rooms.

Most city’s amenities are within walking distance complemented by quick, and safe public transportation systems.

EASY ACCESS Delegates have easy access to all BestCities destinations from major international airports. Our airports are all conveniently located to the city centres. The destinations are geographically diverse, yet equal in their ability to offer congress delegates a variety of interesting and exciting activities. All ten cities are easy to get around in with most major attractions, hotels, restaurants, and meeting venues just a short walk from each other. www.bestcities.net

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DIRECTORY OF SERVICES South Africa offers an advanced and very developed congress, tourism and events industry. A number of local associations control and manage the standards and development of the local industry. When working with local suppliers, we recommend clients use members of these associations.

SOUTH AFRICAN ASSOCIATION FOR THE CONFERENCE INDUSTRY (SAACI)

FEDERATED HOSPITALITY ASSOCIATION OF SOUTHERN AFRICA (FEDHASA)

SAACI is the umbrella body of the conference and meetings industry of South Africa and is dedicated to maintaining and improving its levels of efficiency and professionalism. Its members consist of Professional Conference Organisers (PCO’s), Destination Management Companies, Event Management companies, hotels, conference venues, etc. SAACI is recognised as the official body and mouth-piece of the conference industry by SA Tourism and government.

FEDHASA (Federated Hospitality Association of South Africa) is recognised by Government as the official representative of the hospitality industry of South Africa. With industry support FEDHASA, remains the umbrella association for hotels, restaurants, conference centres, caterers, self-catering accommodation, home hosting establishments (B & Bs and guest houses), clubs, taverns, shebeens, suppliers and trainers, consultants and service providers to the hospitality industry.

www.saaci.co.za www.fedhasa.co.za

The directory of services that follow will be subject to change Only service providers that are based in Cape Town has been included in this list and is not an indication of the total list of services available in South Africa.

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Directory of Services

EXHIBITION & EVENT ASSOCIATION OF SOUTHERN AFRICA The role of EXSA is to serve the exhibition and events industry in South Africa. Our core strategy is to actively grow and develop the exhibition and events industry within Southern Africa. This is achieved through promoting the unique benefits offered by exhibitions and events, and raising the profile of their members who include venues, organisers and suppliers. www.exsa.co.za

SOUTHERN AFRICA TOURISM SERVICES ASSOCIATION (SATSA) The SATSA Bonded logo serves to testify to the fact that the bearer, being a SATSA member in good standing, has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. Should the member become financially insolvent prior to rendering the contracted service, the bond, guarantees that deposits will be refunded, or the service replaced, to a maximum level of R300 000 per event or R75 000 per claim against the insolvent member. www.satsa.co.za

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ACCOMMODATION 5 STAR HOTELS HOTEL NAME

DISTANCE FROM CTICC (KM)

DISTANCE FROM AIRPORT (KM)

AREA

ROOMS

15 on Orange

3

20

Central City

27

Alpen Hotel

9

22

Bantry Bay

97

Asara Wine Estate

8

22

Bantry Bay

41

www.threecities.co.za/hotel/bantrybay

Bay Hotel

6

20

Central City

123

www.bestwesterncapesuiteshotel.co.za

Cape Grace

12

22

Camps Bay

40

www.campsbayresort.com

Cape Royale Hotel

5.5

21

Sea Point

120

www.premierhotels.co.za/Premier-HotelCape-Manor

Cellars Hohenort Hotel

2

20

Central City

57

www.capemilner.com

Commodore Hotel

1.7

20

De Waterkant

14

www.capequarter.co.za

Constantia UItsig

0.5

20

Central City

56

www.seasonsinafrica.com

Crystal Towers

1.5

20

Central City

114

Yes

www.capetownlodge.co.za

Dock House Hotel

0.2

20

Foreshore

167

Yes

www.raya-hotels.com/capetonian

Ellerman House

22

28

Hout Bay

34

www.chapmanspeakhotel.co.za

Greenways Hotel

0.4

20

Foreshore

47

www.circahotel.co.za

Hilton Cape Town

13.5

20

Central City

68

www.colosseum.co.za

Houtbay Manor

16

18

Mowbray

70

www.citylodge.co.za

Lord Charles Hotel

66

22

Stellenbosch

38

www.oudewerfhotel.co.za

Mount Nelson

27

50

Noordhoek

20

www.denoordhoek.co.za

One & Only Cape Town

1.7

20

De Waterkant

46

www.dewaterkant.com

Peninsula All-suites

62

24

Stellenbosch

38

www.devonvalleyhotel.com

Pepper Club Hotel

7

20

Woodstock

183

Yes

www.doubletree3.hilton.com

Queen Victoria Hotel

0.8

20

Central City

270

Yes

www.fountainshotel.co.za

Radisson Blu Waterfront

1.2

20

Central City

33

www.granddaddy.co.za

Romney Park Luxury Suite

0.2

20

Seapoint

55

www.harbourisland.co.za/villa.htm

Steenberg Hotel

3

20

Central City

20

www.hippotique.co.za

Table Bay Hotel

0.4

20

Central City

56

www.seasonsinafrica.com

Taj Hotel Cape Town

6

20

Sea Point

36

www.thehydehotel.com

Twelve Apostle Hotel

0.3

20

Foreshore

49

www.urbanhiphotels.com

Waterfront Village – Apartments

10

20

Milnerton

227

Westin Cape Town

1.7

20

Waterfront

103

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Hotel Details

Conference Rooms

Website www.adderley.ahagroup.co.za

Yes

Yes

www.newmarkhotels.com

www.lagoonbeachhotel.co.za www.theportswood.co.za

4 STAR HOTELS HOTEL NAME

DISTANCE FROM CTICC (KM)

DISTANCE FROM AIRPORT (KM)

AREA

ROOMS

Adderley Hotel

3

20

Central City

27

Ambassador Hotel

9

22

Bantry Bay

97

Bantry Bay Luxury Suites

8

22

Bantry Bay

41

www.threecities.co.za/hotel/bantrybay

Best Western Cape Suites

6

20

Central City

123

www.bestwesterncapesuiteshotel. co.za

Camps Bay Resort

12

22

Camps Bay

40

www.campsbayresort.com

Cape Manor

5.5

21

Sea Point

120

www.premierhotels.co.za/PremierHotel-Cape-Manor

Cape Milner

2

20

Central City

57

www.capemilner.com

Cape Quarters

1.7

20

De Waterkant

14

www.capequarter.co.za

Cape Town Hollow

0.5

20

Central City

56

www.seasonsinafrica.com

Cape Town Lodge

1.5

20

Central City

114

Yes

www.capetownlodge.co.za

Capetonian Hotel

0.2

20

Foreshore

167

Yes

www.raya-hotels.com/capetonian

Chapman’s Peak Hotel

22

28

Hout Bay

34

www.chapmanspeakhotel.co.za

Circa

0.4

20

Foreshore

47

www.circahotel.co.za

Colosseum

13.5

20

Central City

68

www.colosseum.co.za

Courtyard Hotel

16

18

Mowbray

70

www.citylodge.co.za

De Oude Werf

66

22

Stellenbosch

38

www.oudewerfhotel.co.za

De Noordhoek Hotel

27

50

Noordhoek

20

www.denoordhoek.co.za

De Waterkant

1.7

20

De Waterkant

46

www.dewaterkant.com

Devon Valley Hotel

62

24

Stellenbosch

38

www.devonvalleyhotel.com

Double Tree by Hilton

7

20

Woodstock

183

Yes

www.doubletree3.hilton.com

Fountains Hotel

0.8

20

Central City

270

Yes

www.fountainshotel.co.za

Grand Daddy Hotel

1.2

20

Central City

33

www.granddaddy.co.za

Harbour Edge Hotel

0.2

20

Foreshore

55

www.harbourisland.co.za/villa.htm

Hippo Boutique Hotel

3

20

Central City

20

www.hippotique.co.za

Hollow on the Square

0.4

20

Central City

56

www.seasonsinafrica.com

Hyde Hotel

6

20

Sea Point

36

www.thehydehotel.com

Icon, Urban Hip Hotel

0.3

20

Foreshore

49

www.urbanhiphotels.com

Lagoon Beach Hotel

10

20

Milnerton

227

Portswood Hotel

1.7

20

Waterfront

103

www.theportswood.co.za

Protea Hotel Doplhin Beach

20

30

Blouberg Strand

38

www.visitdolphinbeach.com

Protea Hotel Dorp’s House

64

24

Stellenbosch

27

www.proteahotels.com

Protea Hotel Island Club

13.5

20

Century City

23

www.islandclubhotel.co.za

Protea Hotel North Wharf

0.3

20

Foreshore

68

www.proteahotels.com

Protea Hotel President

8

24

Bantry Bay

349

Yes

www.proteahotels.com

Protea Hotel Victoria Junction

0.8

20

Green Point

172

Yes

www.proteahotels.com

Rockwell Hotel

1.7

20

Green Point

25

www.rockwellhotel.co.za

Simonstown Quayside

40

50

Simons Town

26

www.quayside.ahagroup.co.za

Conference Rooms

Website www.adderley.ahagroup.co.za

Yes

Yes

www.newmarkhotels.com

www.lagoonbeachhotel.co.za

( 38 )

Southern Sun Cape Sun

1.2

20

Central City

368

Yes

www.tsogosunhotels.com

Southern Sun Cullinan

0.2

20

Foreshore

410

Yes

www.tsogosunhotels.com

Southern Sun Newlands

13

20

Newlands

162

www.tsogosunhotels.com

Southern Sun Waterfront

0.3

20

Foreshore

546

www.tsogosunhotels.com

Spier Hotel

58

20

Stellenbosch

155

Yes

www.spier.co.za

St Georges Hotel

0.8

20

Central City

139

Yes

www.stgeorgehotel.co.za

Strand Towers

1

20

Central City

242

Yes

www.strandtowerhotel.co.za

Sunstay

10

20

Milnerton

80

Townhouse Hotel

3

20

Central City

106

The Glen Hotel

6

20

Sea Point

11

www.glenhotel.co.za

Urban Chic Hotel

4

20

Central City

20

www.urbanchic.co.za

V&A Hotel

0.8

20

Waterfront

94

Yes

www.newmarkhotels.com

Vineyard Hotel

17

20

Newlands

173

Yes

www.vineyard.co.za

Villa Via Hotel

72

20

Gordons Bay

90

www.villa-via.com

Winchester Mansions

1.7

22

Sea Point

76

www.winchester.co.za

Zevenwacht

30

20

Kuilsriver

13

www.zevenwacht.co.za

( 39 )

Hotel Details

www.sunstays.co.za Yes

www.townhouse.co.za

3 STAR HOTELS HOTEL NAME

DISTANCE FROM CTICC (KM)

DISTANCE FROM AIRPORT (KM)

AREA

ROOMS

Cape Diamond Hotel

1.2

20

Central City

60

www.africanskyhotels.com

City Lodge Waterfront

0.5

20

Waterfront

207

www.citylodge.co.za

City Lodge Pinelands

8

18

Pinelands

133

www.citylodge.co.za

City Lodge Grandwest

14

20

Parow

176

www.citylodge.co.za

Don Hotel Seapoint

4

22

Sea Point

27

www.don.co.za

Garden Court De Waal

4

20

Central City

136

Yes

www.tsogosunhotels.com

Garden Court Nelson Mandela

5

18

Woodstock

292

Yes

www.tsogosunhotels.com

Graeme Hotel

1.7

20

Green Point

42

www.hotelgraeme.co.za

Holiday Inn Express

1

20

Central City

157

www.ihg.com/holidayinnexpress/hotels

Inn on the Square

3

20

Central City

170

www.innonthesquare.co.za

La Splendida

3

20

Mouille Point

24

www.newmarkhotels.com

Lady Hamilton Hotel

1.5

20

Central City

78

www.ladyhamiltonton.co.za

Leisure Bay Hotel

10

20

Milnerton

30

www.leisurebay.ahagroup.co.za

New Kings Hotel

8

20

Sea Point

42

www.newkingshotel.co.za

Park Inn by Raddison

1.5

20

Central City

165

www.parkinn.com/hotelcapetown

Protea Hotel Breakwater Lodge

1.7

20

Waterfront

251

Protea Hotel Cape Castle

4

22

Green Point

29

www.proteahotels.com

Protea Hotel Durbanville

20

25

Durbanville

29

www.proteahotels.com

Protea Hotel Fire & Ice

5

20

Central City

189

Yes

www.proteahotels.com

Protea Hotel Sea Point

5

25

Sea Point

123

Yes

www.proteahotels.com

Protea Hotel Stellenbosch

45

25

Stellenbosch

180

Yes

www.proteahotels.com

Protea Hotel Tyger Valley

18

25

Plattekloof

98

Yes

www.proteahotels.com

Pier Place

0.2

20

Central City

56

Ritz Hotel

1.8

22

Sea Point

222

Yes

www.africanskyhotels.com

Stellenbosch Lodge

45

25

Stellenbosch

53

Yes

www.stblodge.co.za

Tudor Hotel

1.5

20

Central City

26

Conference Rooms

Yes

Website

www.proteahotels.com

www.proteahotels.com

www.tudorhotel.co.za

Above accommodation does not include guesthouses and smaller boutique hotels, nor accommodation options in the smaller towns outside of Cape Town. For more information on these products, please contact us directly on conventionbureau@wesgro.co.za

( 40 )

PROFESSIONAL CONFERENCE ORGANISERS (PCO)

COMPANY NAME

CONTACT DETAILS

AFRICAN AGENDA

Keith Burton Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2001

10

SAACI, IAPCO, MPI

Shocklogic Cvent

3500

w: www.africanagenda.com t: +27 21 683 2934 e: keith@africanagenda.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

CAPEMOTION HELMSBRISCOE

Désirée Smits van Waesberghe Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

2005

2-5

SAACI

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 3500

w: www.capemotion.com t: +27 21 790 2190 e: info@capemotion.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 41 )

Professional Conference Organizers (PCO)

COMPANY NAME

CONTACT DETAILS

CEBISA CONFERENCES

Lesley Ferreira Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2004

2

SAACI

Event Reg EventsPro

10 000

w: www.cebisaconferences.co.za t: +27 21 671 7670 e: lesley@cebisaconferences.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

CENTEQ EVENTS

Crystal Kasselmann Manager / Owner

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2005

6

SAACI

EventsPro

10 000

w: www.centeqevents.co.za t: +27 21 948 9549 e: crystal@centeqevents.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

CONSULTUS

Sune van Rooyen Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1985

7

SAACI

Eventreg

1 400

w: www.consultus.co.za t: +27 21 938 9238 e: sune@consultus.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 42 )

COMPANY NAME

CONTACT DETAILS

EMBASSY CONFERENCES

Colleen Yeoman Meetings & Incentives Manager

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1992

8

SAACI, IATA, ASATA, SANEC

EventsPro

1 600

w: www.embassyconferences.co.za t : +27 21 424 6644 e: embassyconferences @singergroup.co.za GER

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

EVENT DYNAMICS

Janine Abrahams Business Development Manager

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1992

60

SAACI, ICCA, ASATA, TBCSA, SITE, IATA, SATSA, TOMSA

E-Touches

26 000

w: www.eventdynamics.co.za t: +27 21 525 2500 e: janine@eventdynamics.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

ILIOS CONFERENCES

Riedwaan Jacobs General Manager

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2012

4

SAACI

Cvent

1 100

w: www.iliosconf.co.za t: +27 21 836 8315 e: fanthony@iliosconf.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 43 )

Professional Conference Organizers (PCO)

COMPANY NAME

CONTACT DETAILS

IMFUNZELELO

Zelda Coetzee Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2008

3

SAACI

Cvent

4 500

w: www.imfunzelelo.co.za t: +27 21 674 0013 e: zelda@imfunzelelo.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

KEYSIDE CONFERENCES

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

1997

2

SAACI, SKAL

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 400

w: www.keyside.co.za t : +27 21 434 3422 e: info@capemotion.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

Only suppliers with an office based in Cape Town and are members of the below local trade bodies have been included in this listing: o SAACI:

Southern African Association for the Conference Industry

o SATSA:

Southern African Tourism Services Association

o EXSA:

Exhibition and Event Association of Southern Africa

o FEDHASA: Federated Hospitality Association of Southern Africa

( 44 )

COMPANY NAME

CONTACT DETAILS

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

ONSCREEN CONFERENCES

Deborah McTeer

2011

7

SAACI

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 3 500

w: www.capemotion.com t: +27 21 790 2190 e: info@capemotion.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

SBS CONFERENCES

Peter Aspeling Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

1987

7

SAACI, CSSA

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 1 500

w: www.sbs.co.za t: +27 21 914 2888 e: peter@sbs.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

SCATTERLINGS CONFERENCES & EVENTS

Nina Freysen-Pretorius Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1999

15

SAACI, ICCA, MPI

Summit

6 000

w: www.iliosconf.co.za t: +27 21 836 8315 e: fanthony@iliosconf.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 45 )

Professional Conference Organizers (PCO)

COMPANY NAME

CONTACT DETAILS

SOUTHERN CROSS CONFERENCES

Gwyneth Matthews Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

2003

6

SAACI, MPI

Cvent

1 800

w: www.scconferences.com t: +27 21 683 5106 e: events@scconferences.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

THE CONFERENCE COMPANY

Nina Freysen-Pretorius Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1979

22

SAACI, ICCA

EventsPro

3000

w: www.confco.co.za t: +27 31 303 9852 e: nina@confco.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

TRAVEL WITH FLAIR

Mandy Jordaan Craig Stein

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

1996

91

SAACI

Travelport International

LARGEST EVENT TO DATE

w: www.travelwithflair.co.za t: +27 21 419 1350 e: info@twfcpt.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 46 )

COMPANY NAME

CONTACT DETAILS

TRIBAL MEETINGS

Mohammad Khan Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

2002

5

SAACI

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 550

w: www.tribalmeetings.co.za t: +27 21 790 2190 e: mk@tribalmeetings.co.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

TURNERS CONFERENCES

Dudkey Randall Managing Director

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE

1994

13

SAACI, EXSA, ICCA, SATSA

Custom System

8 000

w: www.turnersconferences.com t: +27 31 368 8000 e: dudley@turnersconferences.com

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

COMPANY NAME

CONTACT DETAILS

OPENING YEAR

NUMBER OF PERMANENT STAFF

INDUSTRY ASSOCIATION MEMBERSHIP

UCT CONFERENCE MANAGEMENT

Emma Vaughan

1978

8

SAACI

CONFERENCE MANAGEMENT SOFTWARE

LARGEST EVENT TO DATE 1 500

w: www.cmc-uct.co.za t: +27 21 406 6167 e: emma.vaughan@uct.ac.za

Services

International Association Experience

Registration Management

Exhibition Management

Local Association Experience Transport Management Tour Management

Accommodation Management

Corporate Meetings

Incentive Programmes

Abstract Management Sponsorship Management Event Management

( 47 )

Professional Conference Organizers (PCO)

SUPPORT SERVICES TYPE

COMPANY NAME

CONTACT DETAILS

INDUSTRY ASSOCIATION

SERVICES

Audio-Visual

AV Direct cc

www.avdirect.co.za

SAACI

Audio-Visual

Eastern Acoustics

www.easternacoustics.co.za

EXSA

Audio-Visual

Gearhouse SA (Pty) ltd

www.gearhouse.co.za

SAACI, EXSA

Audio-Visual

Inhouse Venue Technical Mangement (Pty) Ltd

www.inhousevtm.com

SAACI, EXSA

Audio-Visual

Kilowatt AV

www.kilowatt.co.za

EXSA

Audio-Visual

Platinum Productions

www.platinumpro.co.za

SAACI

Audio-Visual

Selby’s Productions

www.selbys.co.za

SAACI

Audio-Visual

Simply Audiovisual

www.simplyav.co.za

SAACI

Audio-Visual

Soundstylists

www.soundstylists.co.za

SAACI

Audio-Visual

Superior Vision

www.superiorvision.co.za

SAACI

Audio-Visual

Vision Media

www.vmedia.co.za

SAACI

Audio-Visual

Chocolate Orange

www.chocolateorange.co.za

SAACI

Event Management

Coastline Events Company

www.coastlineevents.co.za

SAACI

Event Management

ECHO

www.ec-ho.co.za

SAACI

Event Management

Events of Distinction

www.evod.co.za

SAACI

Event Management

Eventscape

www.eventscape.org

SAACI

Event Management

Immaculate Events & Conferences

www.immaculateevents.co.za

SAACI

Event Management

Petals

www.petalsgroup.co.za

SAACI

Event Management

XL Events

www.xlevents.co.za

SAACI

Event Management

Decor & Event

Exhibitions

2XZIBIT

www.2xzibit.co.za

EXSA

369 Designs (Pty) Ltd

www.369designs.co.za

EXSA

3D Cape

www.3ddesign.co.za

EXSA

Hott 3 Dimensional Marketing

www.hott.co.za

EXSA

Oasys Innovations (Pty) Ltd – Cape Town

www.oasys.co.za

EXSA

Resource Design

www.resourcedesign.co.za

EXSA

www.scandisplay.co.za

EXSA, SAACI

Southern Africa Expo Solutions

www.exposolutions.co.za

SAACI,

Adventure Works

www.adventureworks.co.za

SAACI, SATSA

Tri-Active Events Management

www.triactive.co.za

SATSA

Scan Display Solutions –

Team Building

Transport

Cape Town

Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Design, Stand Builders, Furniture Hire Teambuilding, Day Tours, Adventure Activities Teambuilding, Day Tours, Adventure Activities

iKapa Tours & Travel

www.ikapa.co.za

SAACI, SATSA

Transport, Tours

Ilios Travel

www.ilios.co.za

SATSA

Transport, Tours

Mega Coach

www.megacoach.co.za

SATSA

Transport, Tours

Springbok Atlas

www.springbokatlas.com

SAACI, SATSA

Transport, Tours

( 48 )

DESTINATION MANAGEMENT COMPANIES (DMC) Company Name

7th Sense Travel

Contact Details

www.seventh-sense.co.za

Opening Year

Number of Permanent Staff

Industry Association Membership

In-House Languages Spoken by Staff

2007

6

SATSA

English, French, Afrikaans, Xhosa, Italian

Africa Your Way

www.africayourway.com

2011

7

SITE, SATSA

English, Spanish, Portuguese

Cape Agritours

www.capeagritours.co.za

1996

2

SAACI, ATOI

English, Afrikaans

Cape Courtesy

www.capecourtesy.com

1998

1

SATSA

English, Afrikaans, German, Dutch

Destination Alliance

www.destinationalliance.co.za

2008

1

SATSA

English, Afrikaans

Dragonfly Africa

www.dragonfly.co.za

1990

35

SITE, SATSA

English, Afrikaans, Spanish

Giltedge Africa

www.giltedgedmc.com

1999

60

IATA, SATSA, SATIB, SITE. ASTA, SAACI

English, French

Globe Lotter Tours

www.globelotter.com

2003

6

SATSA, SITE

English, Afrikaans

Grosvenor Tours

www.grosvenortours.co.za

1965

22

SITE, SAACI, SATSA

English, Afrikaans, Spanish, Portuguese, German, Italian

Green Route

www.greenroute.co.za

1992

15

SITE, SATSA, EVENTIA

English, Afrikaans, Italian, French, Spanish

Into Africa

www.intoafrica.com

1991

14

SITE, SAACI

English, Afrikaans, German, Dutch, French

Kobo Safaris

www.kobo-safaris.com

1993

19

SATSA

English, Afrikaans, Spanish, Portuguese

Pacific World

www.pacificworld.com

1997

34

SITE

English, Spanish, Portuguese, Afrikaans, Dutch, Danish, Spanish, Polish

Private Safaris

www.privatesafaris.com

2003

100

SITE, SATSA, SAACI, SKAL

English, German, Spanish, Portuguese, Italian, French, Chinese

Propel Africa

www.propelafrica.com

1998

6

SITE, SATSA

English, Portuegese, Swedish, Norwegian, Turkish, Spanish, German

Sandown Tours & Incentives

www.sandowntours.co.za

1969

15

SITE, SATSA

English, Italian, Portuguese, Spanish, French, German, Afrikaans

Songhai Tourism And Events

www.songhaievents.com

2011

11

SAACI, MPI, SITE, SATSA

English, Afrikaans, Sotho, Xhosa

Specialized Tours And Events

www.specialtours.co.za

1990

2

SAACI, ATI, IODSA

English, Afrikaans

Terra Nova Tours

www.terra-nova.co.za

2000

10

SATSA, SAACI, SITE

English, Afrikaans, German, Spanish

That’s Africa Travel And Incentives

www.thatsafrica.com

2009

5

SAACI

English, Afrikaans

The Concepts Collection

www.conceptscollection.co.za

2004

10

SATSA

English, Afrikaans, German, French, Xhosa, Zulu

Time

www.timeint.co.za

2009

5

SAACI

English, Afrikaans

Tour D’afrique

www.tourdafrique.co.za

1994

30

SATSA,

English, Italian, Spanish, Portuguese, French, Dutch, Mandarin,

Wedgewood South Africa

www.wedgewood.co.za

1995

4

SITE, SATSA

English, Afrikaans

Xl Millennium Conference And Event Management

www.milleniumtravel.co.za

1998

1

SATSA

English, Afrikaans, German, Dutch

Xo Africa

www.xoafrica.com

2007

30

SAACI, SATSA

English, French, Italian, Flemish German, Spanish

( 49 )

Destination Management Companies (DMC)

Largest Event to Date

Source Markets

Services

1200

France, Belgium, Austria, Brazil, UK, Poland

Incentives, Corporate Meetings, Teambuilding, Event-, Flight-, and Tour Management

800

USA, South America, Europe

Incentives, Corporate Meetings, Teambuilding, Event-, Flight-, and Tour Management

650

Europe, South America, India

Incentives, Corporate Meetings, Event-, Flight- and Tour Management

200

UK, USA, Europe, China, India

Corporate Meetings, Event-, Flight- and Tour Management

400

UK, USA, Europe

Incentives, Corporate Meetings, Event-, Flight- and Tour Management

1200

USA, Canada, Brazil, Argentina, Australia, New Zealand, Russia

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

700

USA, UK, Sweden, Finland, Denmark

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

1500

Australia, USA, Europe

Accommodation-, Individual- and Transport Management

4000

USA. South America, Canada, Australia

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

1500

UK, Europe

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

Europe, South America

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

600

South America, Spain, Russia

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

100

USA, South America, Europe, UK, Middle East, India

Incentives, Corporate Meetings, Teambuilding, Event-, and Tour Management

1300

UK, Europe, Asia, Australia, USA, South America

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

700

ScandinavianUK, USA

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

4500

Brazil, USA, Germany, Italy, Portugal, Spain, Russia

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

1500

South Africa

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

USA, UK, Canada, Brazil, Switzerland

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

1500

UK, USA, Germany, Austria, Spain,PolandPortugal, Belgium

Incentives, Corporate Meetings, Teambuilding, Event-, Flight- and Tour Management

1000

UK, USA, Europe, South Africa

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

800

UK, USA, Europe, China, India, Africa

Corporate Meetings, Incentives, Event-, and Tour Management

1000

UK, USA, Europe, South Africa

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

3500

UK, USA, Europe, China,

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

500

UK, USA, Europe

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

200

UK, USA, Europe, China, India

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

2000

French, Europe, Brazil

Corporate Meetings, Incentives, Event-, Flight- and Tour Management

( 50 )

IMPORTANT CONTACT DETAILS

Cape Town & Western Cape Convention Bureau (Wesgro)

South African National Convention Bureau

Phone

+27 21 487 8600

Phone

+27 11 895 3000

Fax

+27 21 487 8700

Fax

+27 11 895 3001

Email

conventionbureau@wesgro.co.za

Email

travel@southafrica.net

Web

www.capetownconventionbureau.org

Web

www.southafrica.net

Physical Address

12th floor, Waldorf Arcade 80 St Georges Mall Cape Town South Africa

Physical Address

South African Tourism Bojanala House 90 Protea Road Chislehurston South Africa

South African Tourism – International Offices Australia

China & Hong Kong

Call Centre

1800 238 643

Call Centre

8303 1229 (Callers from inside Hong Kong) 852 8303 1229 (Callers from outside Hong Kong)

Phone

+61 2 9261 5000

Phone

+86 10 853 20171

Fax

+61 2 9261 2000

Fax

+86 10 653 27319

Email

Info.au@southafrica.net

Email

Info.cn@southafrica.net

Physical Address

Suite 302 Level 3 117 York Street Sydney N.S.W 2000

Physical Address

South African Embassy: Beijing 5 Dongzhimenwai Daijie Beijing 100600

France

Germany

Call Centre

0 810 203 403

Call Centre

01805 72 22 55

Phone

+33 1 456 101 97

Phone

+49 69 92 91 29 11

Fax

+33 1 456 101 96

Fax

+49 69 28 0950

Email

Info.fr@southafrica.net

Email

Info.de@southafrica.net

Physical Address

61 Rue La Boetie 75008 Paris

Physical Address

South African Tourism Friedenstr. 6-10 Frankfurt 60311

( 51 )

Important Contact Details

India

Italy Call Centre

800 925245

Phone

+91 22 228 50409

Phone

+39 02 439 117 65

Fax

+91 22 228 73012

Fax

+39 02 439 111 58

Email

Info.in@southafrica.net

Email

Info.it@southafrica.net

Physical Address

South African Tourism 44 Maker Chambers VI Jamnalal Bajaj Marg Nariman Point Mumbai 400 021

Physical Address

South African Tourism Via XX Settembre 24-20123 Milan

Japan

Netherlands Call Centre

0900 2020 433

Phone

+81 3 3478 7601

Phone

+31 20 471 3181

Fax

+81 3 3478 7605

Fax

+31 20 662 9761

Email

info@southafricantourism.or.jp

Email

Info.nl@southafrica.net

Physical Address

South African Tourism Akasaka Lions Building 2F Minato-Ku Tokyo 107 0051

Physical Address

South African Tourism Josef Isarelskade 48A NL-1072 SB Amsterdam

United Kingdom & Ireland

North America

Call Centre

0870 1550 044

Call Centre

1 800 593 1318

Phone

+44 20 8971 9350

Phone

+1 212 730 2929

Fax

+44 20 8944 6705

Fax

+1 212 764 1980

Email

info@uk.southafrica.net

Email

Info.us@southafrica.net

Physical Address

6 Alt Grove London SW19 4DZ

Physical Address

South African Tourism 500 5th Avenue, 20th Floor Suite 2040 New York NY 10110

( 52 )

CONVENTION BUREAU

12th floor, Waldorf Arcade 80 St Georges Mall Cape Town South Africa Tel: +27 21 487 8600 Fax: +27 21 487 8700 email: conventionbureau@wesgro.co.za www.capetownconventionbureau.org | www.wesgro.co.za