Executive Summary Report
Description: This report shows the health of the delivered Managed Services.
Create Date: 21 MAR 2024 17:27 (EDT)
Sites: CapitalTek
Devices: 43
SUMMARY
The Overall score represents the overall health of the network. The score is influenced by the results of different services that are delivered below.
Asset Management
The Asset Management score represents the capability of the network to function as is required by today's standards. Compliancy checks are made against the device to ensure devices meet the set criteria. Included in the checks are Warranty Status, Disk Capacity, Memory Capacity and if the Operating system is still supported.
Monitoring
The Monitoring score is influenced by the open monitoring alerts for the network. The total number of open alerts influence the score, a higher priority is reflected by a increased weight in the calculation. A lower score means that issues are seen but have not yet been resolved.
Patch Management
Regularly installing Microsoft Updates is essential for keeping the network secure. The Patch Management score represents the current state of Microsoft Updates in the network.
Keeping commonly used 3rd party software applications updated significantly helps keeping the network secure. Attackers often try to exploit security vulnerabilities in these applications. This score indicates the compliance level of the managed devices.
Antivirus
An Antivirus product on all devices is essential for keeping the network protected against malware and other threats. The Antivirus Score represents if the Antivirus solution is installed, running and up to date on all devices.
Proactive Maintenance
Any network requires proactive maintenance to ensure its availability, security and performance. The report contains a list of regularly scheduled automated activities. No score is calculated based on these activities.
Executive Summary Report
0% 100% 74%
Software Management Services Delivered Monitoring 97% 74% Score 98% Asset Management 90% Average Score Antivirus Patch Management Software Management 34% 53%
Executive Summary Report Device Type Added Last 30 Days Total Managed Laptop 7 26 Desktop 2 12 Server 0 5 Total 43 9 ASSET MANAGEMENT (97%) Device Health Check Score Failed Passed Devices must have at least 15% free space on System Drive 95% 41 2 Devices must have at least 3.8 GB of memory installed 93% 40 3 Windows Devices OS must be supported by Microsoft UnsupporteddevicesarethoserunningWindows8.1andunderorWindows Server2008R2andunder. 100% 41 0 Device must be within warranty 100% 0 0 Average 97%
Executive Summary Report Alert Priority Score Unresolved Raised Resolved Critical 100% 14 14 0 High 100% 10 10 0 Moderate 90% 39 43 4 Low 100% 0 0 0 Information 100% 1921 1921 0 Average 98% MONITORING (98%) Device Type Unresolved Raised Resolved Desktop 245 247 2 Laptop 1710 1712 2 Server 29 29 0 Total 1988 1984 4 Device Name Information Critical High Description Moderate Low VCSP 0 12 0 VSPC 1 2 ctgw 0 0 0 CTGW 1 11 ctdc 0 1 0 CTDC 0 1 HVSRVHQ 0 0 0 HVSRVHQ 0 0 CT-Server 0 0 0 CT-SERVER 0 0 Device Name Information Critical High Description Moderate Low CT1863-Maryna 0 0 692 CT1863-Maryna 0 0 ADRIAN-PC-01 0 0 169 ADRIAN-PC-01 0 0 CTHQ-Jhowie 0 0 119 CT1935-JHOWIE-L 0 0 1988 High: 10 Critical: 14 Moderate: 43 Low: 0 Information: 1921 1988 Resolved: 1984 Unresolved: 4 Total Alerts by Priority Total Alerts by Device Type Top 5 Servers by Alerts Top 5 Other Devices by Alerts
Executive Summary Report Device Name Information Critical High Description Moderate Low CTHQ-Frederick 0 2 115 DELL 0 0 Debs_laptop 0 0 93 DEBS_LAPTOP 0 0
Executive Summary Report Score Fully Patched Total 5 3 60% PATCH MANAGEMENT (34%) Score Fully Patched Total 38 12 31% 5 No Data: 0 No Policy: 2 Reboot Required: 0 Install Error: 0 Approved Pending: 0 Fully Patched: 3 Server Patch Status Workstation Patch Status 38 No Data: 1 No Policy: 0 Reboot Required: 3 Install Error: 9 Approved Pending: 13 Fully Patched: 12
Executive Summary Report Score Compliant Total 5 3 60% SOFTWARE MANAGEMENT (53%) Score Compliant Total 38 20 52% 5 Not Compliant: 0 Compliant: 3 Server Software Status Workstation Software Status 38 Not Compliant: 18 Compliant: 20 Unmanaged: 2 Unmanaged: 0
Executive Summary Report Score Not Running Total Not up to date Up to date 5 0 100% 0 5 ANTIVIRUS (90%) Score Not Running Total Not up to date Up to date 38 2 89% 2 34 5 Running and Up to Date: 5 Not up to date: 0 Not Running: 0 Server Antivirus Status Workstation Antivirus Status 38 Not Detected: 0 Running and Up to Date: 34 Not up to date: 2 Not Running: 2 Not Detected: 0
Executive Summary Report Scheduled Recurring Jobs Number of Components Schedule Weekly Windows Desktop OS Maintenance 2 WeeklySchedule Pull Additional Windows Device Data 3 InitialAuditSchedule WinGet Upgrade 1 WeeklySchedule
PROACTIVE MAINTENANCE
