Ignition Magazine Australia | September 2021

SEPTEMBER MARCH 2021

Win FREE FUEL for a year!

CONVENTION Convention is back, relax at beautiful Hayman Island!

MEET YOUR CANDIDATES NSW/ACT Member Director election

WORKSHOP & OFFICE SUPPLIES With Capricorn Rewards

N O I T N E V d n N a l s I n a m CO y a H e v i s u l c x e n r o c i r p Ca

R E B M E T P E S 3 1 G IN H LAUNC

22 5 JUNE - 10 JUNE 20

CONTENTS SEPTEMBER 2021

5 Workshop &

Office Supplies With Capricorn Rewards

6 Free Fuel For a Year!

Returning in 2021 for Capricorn Fuel Card!

7 Fire Protection 8 Future Proofing Helping Aaron rise from the ashes

your Business

How can the AAAA Car Parc Tool help you?

16

10 Autonomous

Mobility-as-a-Service Autonomous cars will be here in two years

12 Meet your Candidates:

NSW/ACT Member Director election

14 Future Ride 16 Member Ride

Strap yourself in for Nissan’s wearable car

A quiet, smooth drive in a battery electric LandCruiser

18 Supercars

Championship 2021 calendar reshuffle

22 TaTBiz Article How to handle complicated jobs

20 CAPRICORN IGNITION SEPTEMBER 2021 3

David Fraser Group CEO

CEO’s message

Recently I wrote here about how, as business leaders, we must all learn to balance and prioritise our time, and to be open to reinventing our business models as necessary.

The idea was that we can all take small steps to help ourselves rise to the challenges ahead of us. I also pointed out that, as an industry, we have the ability to see the challenges laid out on the road ahead of us. We have time to react to these challenges, I said, but we must act now.

Capricorn’s recently released State of the Nation Report 2021 clearly marks out precisely what those challenges are. As the largest ever survey of Capricorn Members (2,075 took part), and a landmark report for our industry, State of the Nation and its findings should be taken seriously. Although it paints a generally very positive picture of the industry today, those of us with one eye on the horizon must pay attention to the report’s warnings. I’ll tackle the most urgent of these warnings over the coming months, but the first big alarm bell I wanted to address was the need to take EVs more seriously.

Whether we like it or not, EVs are coming. They might not be driving up onto the workshop apron very often right now, but the major vehicle manufacturers are focused almost exclusively on the development of EV technology and, globally, governments are adopting policies likely to entrench EVs as the future of automotive.

Even in Australia, where government policy isn’t yet pushing for electric alternatives, Bloomberg predicts 18% of new cars will be EVs by 2030 and 64% by 2040.

Yet 27% of Members told State of the Nation they’re not interested in servicing EVs, and just 17% said their workshop would soon be ready to service electric vehicles. Are we failing to rise to the challenge ahead of us? Have we buried our heads in the sand?

Did you know that 53% of Members are very or extremely concerned about a skills shortage?

However only 28% of Members are very or extremely concerned about parts shortages (and 33% are moderately concerned).

This isn’t an argument about EVs being good or bad. It’s all about ensuring successful businesses remain profitable in the long-term.

If we don’t start preparing for EVs now — if we don’t train our people and tool up appropriately — we risk being left behind. Those who don’t adapt will be fishing in an ever-shrinking pool, servicing older and older combustion engine vehicles, until one day, they go out of business.

Those who show leadership now, and adapt their business model, will be the winners of tomorrow.

Yours in cooperation,

David Fraser Group CEO

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Find out more in Capricorn’s State of the Nation report. Available at Capricorn.coop/SoN or via the QR code.

Workshop Upgrades

WORK SHOP & OFFI CE SUPPL IES

There are plenty of new workshop and office products available to claim with your Capricorn Rewards points.

Whether you’re looking for a coffee machine to get your team firing, new office equipment or maybe a BBQ for your Friday arvo fry-up, you can find it and more at capricorn.coop/rewards.

Delonghi Magnifica S Plus Titan Fully Automatic Coffee Machine

Weber - Spirit II E-320 LP Only BBQ

IndoorOutdoor Weatherproof Heater

HP - OfficeJet 250 mobile all in one printer

Sonos - Amp Wireless Stereo Amplifier

Weber 37cm Smokey Mountain Cooker

Products subject to availability.

capricorn.coop/rewards

Free fuel for a year returns for Capricorn Fuel Card.

Do you have a Capricorn Fuel Card sitting in your wallet? Well, now is the time to whip it out and start buying fuel as it could win you free fuel for a year.* For every $30 spent at participating Ampol and Caltex locations** during September and October, you receive one entry into the prize draw. The more you shop, the more chances you have to win.

Entries close 31 October 2021, so make sure you start using your fuel card today to maximise your chances of winning.

Don’t have a Capricorn Fuel Card yet?

Don’t worry; we have you covered, too. Open a new fuel card account during September or October for a chance to win 100,000 Capricorn Bonus Points .^

participating PUMA service stations (both discounts exclude LPG).

There’s also no need to retain any receipts, as Members receive one fully itemised monthly statement, with up to 60 payment free days.

If you would like to apply for a Capricorn Fuel Card or would like to request additional cards, login to your myCAP Portal at capricorn.coop and click on Fuel Cards in the left-hand menu.

So what’s happening with Caltex and Ampol?

A Capricorn Fuel Card earns Capricorn Members 1 reward point for every $1 spent on fuel purchases.

It’s accepted at more than 90% of service stations in Australia and means you and your employees can enjoy the convenience of purchasing fuel on your Capricorn Trade Account as you earn rewards with every purchase.

Over 1,900 Caltex sites across Australia are transitioning to Ampol branding. You may have already seen some of your local service stations begin to change.

Card holders also receive great discounts on fuel, including 3 cents per litre off at participating Caltex and Ampol service stations, and 4 cents per litre off at

The Capricorn Fuel Card continues to be accepted at more than 90% of service stations Australia wide too.

This means you will receive 3 cents off per litre at both Ampol and Caltex branded stations.

*The “Free Fuel” prize is a an AmpolCash Fuel Voucher valued at $3,500, issued from Ampol. This prize is advertised as “free fuel for a year” as part of the advertisement of the Capricorn 2021 Fuel Card Promotion. This is based on fuel capacity in an average mid-sized vehicle consuming 1750 litres of fuel per year at a cost of $2/litre. The prize is not transferable and cannot be converted or exchanged for any other prize or redeemed for cash. ^The “Bonus Point” prize is 100,000 Capricorn Rewards points valued at $1,000, issued from Capricorn on behalf of prize sponsor WEX Australia. Capricorn Rewards Program terms and conditions apply. **Ampol Limited, through a subsidiary, is a licensee in Australia of the Caltex trademark, but is in the process of transitioning its network to instead trade under its own Ampol trademark. For full competition terms and conditions and Capricorn Rewards Point terms and conditions visit www.capricorn.coop/TC. ACT Permit number: TP 21/01356.

Capricorn Fuel Card is provided by WEX Australia Pty Ltd (ABN 68 005 970 570) in association with Capricorn Society Limited (ACN 008 347 313). Applications are subject to Capricorn’s credit assessment criteria and Capricorn WEX Motorpass terms and conditions apply, and are available at www.capricorn.coop/tc. Login to the Capricorn website and visit Fuel Cards to find the full list of eligible sites that are part of the WEX Motorpass network. A $5 (Ex GST) monthly card fee applies. Surcharges may be charged by some service stations.

6 CAPRICORN IGNITION SEPTEMBER 2021

TM

FIRE PROTECTION HELPS AARON RISE FROM THE ASHES Around midday on 1 February this year, during Perth’s COVID-19 lockdown, a bushfire started in the hills 45 kilometres north-east of the city.

Fuelled by strong winds and 38C temperatures, the fire quickly tore through the heavily forested semi-rural communities.

During the course of the afternoon, fire crews and water bombers fought an ever-growing and fast-moving fire front. One of the worst impacted was the community of Gidgegannup, where 80% of properties in the Tilden Park estate were lost.

For Capricorn Member Aaron Ward, owner of AEW Mechanical and Electrical, the fire still seemed a distant threat. Although his workshop is based on his parents’ property in Gidgegannup, the fire was many kilometres away, on the opposite side of the district. His parents were away in Queensland at the time and on the day of the fire Aaron wasn’t actually at the workshop; he was working for a customer down on the flats in Guildford, about 35 minutes away.

“I’d looked on the radar and the fire wasn’t anywhere close to me,” Aaron said. “We weren’t even in the amber (warning) area.

“Then I got a call from Emily, my Capricorn Risk Account Manager. She’s obviously quite good at what she does because she’d been looking to see if any Members were likely to be affected by the fire and was keeping an eye on it. She said the fire was moving pretty quickly; it had doubled in size in the last half-hour. She said I might want to get out there.”

By the time Aaron got to the house, the daylight “looked like dusk”. The fire was still 5 km away but there was ash falling from the sky and the glare of flames on the horizon. Aaron grabbed his dog and a couple of laptops and fled to safety.

“If it wasn’t for Emily giving us a call, to be honest, we could also have been caught in the flames if we left it any later,” Aaron said.

The scale of the fire’s destruction was devastating but, fortunately, Aaron had tools and equipment protection with Capricorn Risk Services.

“Realistically, I should have probably covered myself a little bit more,” he said. “But just the fact that I was insured for all my tooling and equipment was a big saviour.”

Aaron recommends Members double-check their policies to ensure they have adequate coverage — and particularly recommends checking that damage to customers’ vehicles is covered. Fortunately for Aaron, he is able to do mobile work until he can rebuild his business.

The Gidgegannup fire burned almost 11,000 hectares over seven days, destroying 86 homes. Early insurance claim estimates suggest the fire cost $40 million. Aaron received close to $50,000 thanks to his coverage with CRS. If you aren’t a CRS Member, contact CRS to ask about our protection products.

Capricorn Mutual Members this year are receiving a Member Loyalty Rebate. In July 2021, $6 million will be shared amongst eligible Members.* Whilst a rebate is not guaranteed in any given year, it is another way in which Capricorn Mutual (a subsidiary of Capricorn Risk Services) demonstrates its commitment to its Members. *If you are a Capricorn Mutual Member, visit capricorn.coop/risk for more information on your eligibility.

The house was lost to the fire. His workshop was heavily warped and the heat had completely destroyed his tools. Several customer vehicles were damaged.

Contact Capricorn Risk Services 1800 007 022 I info@capricornrisk.com I capricorn.coop/risk Products sold through Capricorn Risk Services Pty Ltd (ABN 93 111 632 789) are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you. Capricorn Risk Services Pty Ltd is a Corporate Authorised Representative (No. 460893) of Capricorn Mutual Ltd (AFSL 230038) and Capricorn Insurance Services Pty Ltd (AFSL 435197).

CAPRICORN IGNITION SEPTEMBER 2021 7

HOW THE AAAA CAR PARC TOOL CAN HELP YOU FUTUREPROOF YOUR BUSINESS How do you decide which scan tools, technology and equipment to invest in today, to set your business up for tomorrow?

How do you know which training you and your team will need now, to ensure your workshop will be successful and profitable long into the future?

The good news is you no longer need to rely on a best guess, based on the kinds of vehicles you see on the road in the local area, to make these critical (and expensive) investment decisions.

The Australian Automotive Aftermarket Association’s Car Parc tool can help workshop owners and managers pinpoint exactly which equipment and training their businesses need today, tomorrow and well into the future – eliminating wasteful spending and helping futureproof their businesses.

Meet Ricky Monserrat from Blackwood Dyno Tune & Service in South Australia.

It’s a Repco-authorised service centre and a European and luxury car specialist workshop.

Ricky said studying Car Parc data is an essential part of his business planning, informing everything from advertising decisions to buying spare parts. But for Ricky, it’s training and equipment investment decisions where the information from the tool really comes into its own.

“It’s giving you a snapshot of what cars were sold years ago that are coming out of dealership service warranties and, if they’re in your area, obviously it’s good to know the potential customers who are out there for you if you attract them to come to you,” he said.

“If all of a sudden you get a spike in European cars, for example, you want to know so you can gear up for it. You can make sure you’ve got the right tools and the right training.”

So, what is Car Parc and what is the data Ricky is analysing to make his investment decisions?

H o w Ca r Pa rc w o r k s a n d t h e d ata av a i l a b l e

AAAA’s Car Parc is a simple, interactive tool that uses real-world data to help you find out what vehicles are the most popular in your area.

The tool generates a customised report, specific to your locality, using actual statewide and national demographic data. At a click of a button you can get information about the cars being used in any local government area in the country. You simply choose a postcode and Car Parc generates a series of graphical reports with detailed and useful data.

Let’s look at an example of the data available, using the postcode for Ricky’s Blackwood Dyno Tune & Service — 5051.

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The first screen tells Ricky how many vehicles there are in his local government area. It provides two snapshots — one from 2014 and one from 2019.

Importantly, it also tells him how old the vehicles a re, which gives him a very clear picture of how many vehicles likely to be out of the manufacturer’s service warranty are driving around his neighbourhood and whose owners, therefore, are more likely to consider using an independent workshop.

Ricky can also work out the long-term trend. By looking at the number of vehicles less than five years old, he can get an idea of the mix of vehicles coming down the pipeline.

Already the data has been really useful. But from here, Ricky can really drill down into the data. The second screen shows Ricky a breakdown of the makes. Again, it shows him both the number and the age of the vehicles, and comparing 2014 to 2019 gives him the trend.

Ricky can then compare the data for Mitcham (the local government area for Blackwood) to the data from any of his other local areas. For example, Ricky can see that Volkswagen’s are far more popular in his area than they are in the neighbouring council area, Marion, where they’re not even among the top 10 makes.

Fr o m t h a t information, R i c k y m ay want to invest in some Volkswagen training for his team, while his competitors in nearby Marion council might not. Using this information, business owners with more than one workshop, across various local government areas, can work out which teams might need which tools and which training.

Next, Car Parc presents users with a breakdown of the most popular models, across all makes, in the local area.

This tells Ricky that the Toyota Corolla is the most popular vehicle on the road in his area.

Car Parc also allows Ricky to see the data without newer vehicles that are still within their service warranty. This gives him a clearer picture of his current pool of vehicles in his local market.

In Ricky’s case, Corollas are still the most c o m m o n c a r, f o l l o w e d closely by Commodores.

But that’s not always the case.

The data could easily have shown, for example, that there were more Commodores that are five-plus years old on the road than Corollas.

But who are Ricky’s customers?

Car Parc gives him access to data on that, too — including income levels, age, family size and the number of cars they’re likely to have in their household. That’s very handy information that’s particularly useful when it comes to advertising and targeting your messaging.

Next is a detailed breakdown of vehicles in your local area by make and model. We’re showing Toyotas here because they’re the most popular car manufacturer in Ricky’s area, but Car Parc also provides data for all the other most popular vehicles. Ricky’s a European vehicle specialist, so here’s the Volkswagen data.

I f y o u l o o k at the number of Volkswagens less than five years old, you can see a healthy pipeline of potential customers for Ricky in the coming years.

D e p l o y i n g Ca r Pa rc D ata to f u tu re p ro o f y o u r business While it’s handy to know what kinds of cars are on the road in your local market, it’s how you leverage that information that makes all the difference.

“It has saved me money,” Ricky said. “After referring to Car Parc I’ve hesitated on buying a scan tool that I would otherwise have bought, and everything has been absolutely fine. We didn’t need it.

“Toyota is the biggest make here, and they’re generally old, so we’ve invested in scan tools that are strong in that area. Any training that comes up with those cars, especially the hybrid Camry and Prius, we’ve sent the boys out to do.

“It means we can make sure we’re up to scratch and not have to second-guess or say ‘no we haven’t been trained, so we don’t want to take that job on’. We’re ready to go.”

Taking the potential of Car Parc data even further Director of Government Relations & Advocacy, Lesley Yates said Car Parc data was a valuable tool to help any workshop owner make a variety of investment decisions.

“What we’ve got in that Car Parc data is the pipeline,” she said.

“You can see the new vehicles that are being sold. You can see vehicles under four years of age that are likely to still be going into the dealership at the moment, but that are coming down the line.

Those vehicles will be yours, progressively, over the next three to four years.

“If you discover that you’ve got a lot of hybrids or the hybrid rate is growing, that’s an opportunity to say, ‘well, it might be good to invest in sending a couple of our technicians to a hybrid-specific course’.

“That’s what we mean by futureproofing.”

Lesley said many workshop owners are also leveraging Car Parc data to make advertising and marketing decisions, and to work out what spare parts to stock.

She urges Capricorn Members to take a closer look at Car Parc and the data available to supercharge the efficiency of their businesses.

A last word on advertising and the Car Parc tool Ricky said he checks the data in Car Parc every six months, to help him make both near and long-term investment decisions. It’s an essential tool for his business.

“It’d be silly not to look at it, just for the advantage of knowing what cars are on the road,” he said. “You want to try to have the right training for the right equipment, and the right timing for the training.”

Want to learn more about the Car Parc tool but not a AAAA member, go to https://bit.ly/AAAA-CPD or email info@aaaa.com.au

CAPRICORN IGNITION SEPTEMBER 2021 9

AUTONOMOUS MOBILITYAS-A-SERVICE As we continue to deal with the global pandemic, according to UK-based market research organisation IDTechEx there have been some unexpected advances in global trends “Autonomous cars will be here in two years” has been a standard sentence from the industry for the past five years or so. Now there is good reason to expect autonomous ride-hailing services to hit our roads within three years. So, what has happened in the last year in the world of autonomy to give this confidence boost? Well, a few things, actually. Breaking the previous year down into the most significant advancements: COVID-19 has kickstarted the next phase of autonomous testing, technology maturity continues to more than double year on year, sensor prices are coming down and performance is increasing, and there are genuine autonomous services available, just in very limited conditions.

The impact of COVID-19 The COVID-19 pandemic has undoubtedly had a devastating impact on the world over the past year or so. However, opportunity can often be found in the face of adversity, and this was the case for autonomy. At the beginning of the pandemic, the companies that had been testing autonomous services with safety/backup drivers behind the wheel (Waymo, Cruise, Baidu, Pony, etc.) were forced to cease testing. There was concern about the social contact between the riders and about the safety drivers being a factor in spreading the pandemic. Here is where the opportunity was presented: it seemed that the safest way to continue testing was without the safety driver behind the wheel. In July 2020, AutoX became the first Mobility-asa-Service (MaaS) company to gain a driverless testing licence, a world-first that allowed them to operate driverless vehicles in California. The new licence type allowed them to operate a fully autonomous service in San Jose, limited to roads with a posted speed limit of 45 mph or less. Following that, another six companies have been granted similar licences in California and others have gained licences for parts of China.

COVID-19 may have been the catalyst needed to transition from safety-driver-based testing to fully autonomous testing. This is not to say that the industry was not ready for the transition, but

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the pandemic definitely put pressure on the governing bodies to progress to the next step.

Technology maturity MaaS operators have been testing their autonomous solutions in California since 2015, and since then they have been publishing reports about the performance of their systems. The most important outcome from this data is the miles per disengagement metric, which describes the average distance an autonomous vehicle can travel without human intervention. Analysis of this data shows exponential growth in the miles per disengagement, with the figure more than doubling each year. By extrapolating this growth, it is predicted that within three years autonomous vehicles will be performing more safely than the average American driver.

Although there are still obstacles to overcome, such as testing in more urbanised areas and the establishment of cost-effective sensor suites, Waymo and Cruise have recently gained permission to test in the urban centres of San Francisco.

Sensor advancements and price reductions Apple driving down prices of LiDAR While Apple is perpetually generating hype when it comes to autonomy, it has inadvertently had an enormous impact when it comes to sensors. In November 2020, Apple announced its new model line-up and new features, one of which was the implementation of LiDAR on the iPhone 12 Pro and iPad Pro. Apple is using the ranging features of LiDAR to improve distancing for autofocus and improve augmented reality features. However, the knock-on effect of this mass-market adoption of LiDAR is the price reduction of key components applicable to automotive LiDAR. Velodyne has said their Velarray H800 LiDAR unit will have a price tag of less than $500, a massive reduction compared to the approximately $10,000 price tag of only a couple of years ago.

LiDAR is a vital sensor for autonomous vehicles. It provides image quality sufficient for object classification, like a camera, while also bringing the night-time performance and ranging abilities of a radar. This is particularly crucial for night-time operation, where a camera struggles with poor light and radar cannot provide enough image quality. There are now sensor suites for autonomous vehicles with seven LiDAR units ; therefore, being able to source LiDARs at a reasonable price is vital for the mass production of MaaS-ready vehicles.

Imaging radars coming to market Another sensor advancement to get excited about is the emergence of imaging radars. Current radars have 12 virtual channels, similar to pixels in a camera, which allow them to detect an object and return its distance and speed. When fused with information from a camera, this is incredibly powerful as the system can detect an object (another car, for example), classify it using the wealth of data from the camera, then attach an accurate speed and distance using the radar. However, when the camera is not functioning well (for example, at night, in direct light, in heavy fog), then the only information the system has is an object at x distance moving at y miles per hour. This is clearly not sufficient to operate autonomously as the object detected could be an innocuous bridge to drive under or a stationary vehicle.

This is where imaging radars come in. Imaging radars have approximately 200 virtual channels, which allow them to make the distinctions described above. Furthermore, others are planning to bring a radar to the market with 2,000 virtual channels, with one supplier, who is currently in the start-up phase, already agreeing to supply 400,000 units to the sector. These advancements in the cost and performance of sensors certainly provide a little more confidence in the growing performance of autonomous vehicles.

So, are we there yet?

It appears that we are. Today you can pay for a driverless autonomous vehicle to pick you up and take you to your destination in a fully autonomous service. The service is provided by Baidu, and your destination must be one of eight stops around the Shougang Park area of Beijing. While this is a limited example with only 10 vehicles in operation, it is happening, and it is only a small progression from other autonomous services that are not yet commercial.

AutoX, for example, recently celebrated 100 continuous days of driverless testing in the city of Shenzhen, China.

There are also eight companies testing driverless MaaS in California and neighbouring states, with many offering fully autonomous services in limited areas.

The next steps are likely to be the commercialisation of the current testing sites. Then a progressive rollout from suburbs to cities, then from cities to more cities, much in the same way as Uber was expanded city by city at the start of the last decade. Some of the MaaS providers are saying 2023 will see the start of this rollout and, according to current analysis, this doesn’t seem a million miles away.

CAPRICORN IGNITION SEPTEMBER 2021 1 1

Meet your candidates: NSW/ACT Member Director election Capricorn Members in New South Wales and the Australian Capital Territory are invited to vote for a new Member Director to represent their zone on the Capricorn Board.

The election will take place from Wednesday, 15 September 2021, to Friday, 15 October 2021. There are three candidates for Members to choose from. The successful candidate will replace long-time Member Director, Russell Becker, who is retiring after reaching the maximum service period allowed under Capricorn’s constitution.

Capricorn is a member-based organisation and Member representation on the board helps ensure Members’ interests are safeguarded. Member Directors use their skills, knowledge and expertise in the industry to help ensure Capricorn is delivering for Members, reflecting Members’ interests and living up to Capricorn’s promises and values. Your participation

in your zone’s Director Elections helps ensure Capricorn remains a vibrant and healthy cooperative.

If you’re an eligible voter in NSW or the ACT, you’ll be invited to vote via an email, containing a link to your ballot, or you can vote via the Shareholder Portal. Every Member’s vote is equal.

The successful candidate will be announced on 29 October 2021.

Remember that all Members regardless of how many shares they own have just one vote, so every Member and every vote is equally important. Here are your candidates;

Lydia Stjepanovic Lydia Stjepanovic is a second-generation automotive services business owner with a Bachelor of Business and Commerce (Management) from the University of Western Sydney and an Advanced Diploma in Business (Marketing) from Macleay College.

Eight years ago, Lydia left a corporate career to “pursue a childhood passion” and return to the family business — Barrie Auto Electrics in Hornsby, NSW — as Service and Operations Manager.

“With me, I brought a wide skill set including marketing planning and implementation, strategic analysis and development, experience-driven customer and stakeholder engagement, and procedural development,” she said.

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In 2019, Lydia and husband, Igor, bought Barr Automotive (formerly Denis Barr Automotive, and just around the corner from the family business). The business achieved a 20% turnover increase in its first year and looks set to beat that milestone this year, having also grown the customer base by some 60%. The workshop has now won or been a finalist in numerous automotive and small-business awards.

Lydia said she fell in love with the industry at a young age and from 12 had “consciously attended every AAAE, VASA, MTA, Capricorn, and AAAA convention, gala and trade event with the family business, taking holidays from other employment to be there”, which she said demonstrated a long-term commitment to the industry.

“My history, education and experiences provide me with a unique set of skills and perspectives that has seen rapid success in my business, and I am passionate about contributing to the betterment of our industry and Capricorn Society members,” she said.

“It is my unique viewpoint, set of skills, and ability to take swift and decisive action, analyse and adapt to new situations quickly that have led to success in my own business, as it will in a directorship position.”

Michael Killen rewarding it can be and with clearer paths of progression, to allow the industry to keep the good people that we train.

“I also wish to continue to see our industry move to more sustainable practices from both an environmental and economic viewpoint.”

Michael Killen has more than 35 years’ experience in the automotive industry, having joined the family business, Killen’s Smash Repairs in Armidale, NSW, as a panel beating apprentice in 1983. Michael and his wife, Natalie, now run the business and two of their sons, Cameron and Patrick, are among the workshop’s 15 employees.

Killen’s offers smash repairs, spray painting, mechanical, electrical, wheel alignment, air conditioning services and towing, and achieved AMBRA Level 4 Shop Grading Manufacturer Approved Repairer status in April 2021. The workshop has OEM certification for Subaru, GM and Tesla and is working towards several more.

“We are now at a point in our family business that I believe I can contribute something back,” Michael said. “As our industry continues to change at a rapid pace, my priorities are to see young people take up positions in the industry as a professional career, with a clear understanding of how challenging and

Michael has experience on several boards and committees, including the NRMA’s Preferred Smash Repairers Advisory Committee, the NRMA Jumpstart Youth Trade Training Initiative, the Armidale and District Chamber of Commerce, and Price Waterhouse Cooper’s training module consultation process.

Michael said Capricorn had been “an extremely important part” of his own business and believed in the benefits it offered independent operators.

“I believe that I can support the spirit of cooperation that has made Capricorn what it is today and help to guide it through an exciting future,” he said.

Ken Flower Ken Flower is a business leader who has experience at a chief executive officer, general manager and managing director level in the automotive, engineering, agricultural and aviation industries. He is currently the owner and general manager of Kaputar Motors, a car dealership, in Narrabri, NSW. He bought the business in 2021, having been GM since 2017.

Ken holds a Bachelor of Civil Engineering from Caulfield Institute Melbourne, a Graduate Diploma of Business from Deakin University, a Masters in Business Administration (majoring in International Finance), also from Deakin, and a Graduate Diploma in Cotton Production from the University of New England.

Ken said his interest was in identifying “key business drivers, developing strategy and leading change for the benefit of customers, members and staff”.

His board and committee experience includes 18 years as a director and shareholder at Tumbarumba Wine Estates, three years as general manager of Narrabri Shire Council, four years as a councillor and chair of the council’s finance committee, several years as general manager of North West Local Land Services for the New South Wales Government, and the last five years as president of the Namoi Aero Club.

Ken is also the long-time owner of Namoi Aviation, a flight training facility in Narrabri, and spent four years as managing director of Syngenta Seeds in South Africa.

“In my role at Syngenta I was part of a team to enhance our Human Resources transition following a very large merger,” he said. “This has given me much experience in inspiring organisational excellence.

“I have led several management teams through a change process to improve operational performance, including ‘Investment in Excellence’.”

Ken is a former chief flying instructor at the Wee Waa Gliding Club and the Lake Keepit Soaring Club.

CAPRICORN IGNITION SEPTEMBER 2021 1 3

FUTURE RIDE

STRAP YOURSELF IN FOR NISSAN’S WEARABLE CAR

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If this is the future: Strap. Us. In. Nissan has released a futurist concept called the GT-R X 2050, which marks a revolutionary change in the way we think about road travel. It’s more like a suit with wheels than anything we might call a car.

It’s 66 cm tall, less than three metres long, and about a metre and a half wide. The driver lies down on their stomach with their limbs stretched out towards each tyre (like an X, hence the X in the name). A special helmet projects the front vision camera and the driver manoeuvres the vehicle directly using brain power.

This isn’t a car you simply drive; this is a car you wear. It’s more of an exoskeleton than a vehicle, more an electric-powered road suit than an actual car.

Sure, it looks a little like someone crossed a gocart with a Roomba vacuum cleaner (and you better hope there are no speed humps in the future) but we are 100% here for this design.

After all, this is the kind of future we’ve been promised by science fiction movies for years.

OK, so obviously the GT-R X 2050 is fullon fantasy right now. The 2050 in the name suggests this technology is the best part of three decades away.

It was designed by South Korean-born student JB Choi, as a final-year project for art college.

He was doing an internship at Nissan Design America in California at the time he created it and Nissan, knowing a cool thing when they’ve nurtured it, decided to build a full-size model.

While this concept is obviously very futuristic, there are some nods in the design to the GT-R we know. There’s the slab-like side profile, the signature four circular tail-lights, red feature stripes, and a front end clearly inspired by Nissan’s V Motion grille. We also suspect, given the one-piece wheel-tyre units allow the vehicle to turn 360 degrees, they’re probably even more fun to drift than the GT-Rs we know today.

There are obvious shortcomings. It’s a oneoccupant car, so you’re not exactly doing the school run in it. There doesn’t seem to be room for so much as a bag of groceries. You’re driving on your belly and you have to wear a special drive suit and helmet. Many of us might be concerned about brain-powered control, given the concentration levels required to drive a longer distance. Not to mention the eggcracking potential of a head-first design.

But look, none of that is the point. This is some “blue sky” thinking; a total reimagining of what transportation could be in the future. And it comes at precisely the time our industry needs to be open to invention, exploring innovation, and embracing exciting ideas.

This is just such an idea. It’s a concept. What the reality of road transportation in 2050 looks like, we don’t yet know. But given some of the ideas incorporated into this design (like brain-tovehicle controls) are already being developed

by Nissan, perhaps the GT-R X 2050 isn’t such a fantasy after all?

Whatever the future looks like, at least Nissan is suggesting it might be bucketloads of fun.

CAPRICORN IGNITION SEPTEMBER 2021 1 5

MEMBER RIDE

A Quiet, Smooth Drive

in a Battery Electric LandCruiser.

This Australian workhorse has been transformed by removing the diesel drive train and replacing it with a fully battery electric drive train.

The vehicle is the brainchild of Dave Mitchell, founder and owner of High Performance Diesel (HPD), who set up a new company called ZERO Automotive to design and build zero-emission Toyota Series 79 LandCruisers.

“The vehicle is called a ZED70, for Zero Emissions Drive,” Dave said, “and it has a number of promising applications that may cause people and businesses to prefer it over its diesel equivalent. These include environments where air quality is a concern such as underground or in the wilderness like National Parks or the Antarctic, where noise is a concern such as safari parks, or where robustness and maintenance cost reduction are required such as mining. You may prefer it because it is doing the right thing environmentally for future generations.”

The original prototype build took Dave a year as there were a significant number of technical and design issues to resolve and parts to procure and fabricate for the first time, coupled with running HPD. The ZED70 was launched in Adelaide at the end of 2019.

Soon after, ZERO Automotive responded to a tender from OZ Minerals for an electric light vehicle and was successful in their submission against nine other bidders. The outcome was that Dave had to develop a new vehicle which was dubbed the ZED70 Ti to reflect the Lithium Titanate Oxide batteries that were used in it.

“The two different battery chemistries used in the vehicles provide the ZED70 and ZED70 Ti with different performance characteristics for different operating conditions,” Dave said. “The ZED70 gives greater range on a charge so is preferred for jobs where longer range is required, while the ZED70 Ti provides longer total life and can be used in multiple chassis where they are subject to arduous environmental conditions such as underground mining,” Dave explained.

Whichever one you prefer, you can rest easy in the knowledge that they are designed and built in Australia.

Did you know that since 2020, New Zealand Members have doubled their training investment for themselves to eight hours a month, and 14 hours for their staff?

However, Australian workshops are more than twice as likely as New Zealand Members to be using software to measure efficiency.

Find out more in Capricorn’s State of the Nation report. Available at Capricorn.coop/SoN or via the QR code.

Hard work has its rewards.

Got your eye on a new Callaway Golf Set? Now you can get it or something better, with Capricorn Rewards.

Spend your points at capricorn.coop/rewards

Participation in the Capricorn Rewards Program is subject to the Capricorn Rewards Terms and Conditions available at capricorn.coop/tc.

SUPERCARS RESHUFFLE 2021 CALENDAR

1 8 CAPRICORN IGNITION SEPTEMBER 2021

By Paul Marinelli

Just as it did in 2020, the pandemic has continued to wreak havoc on the Supercars Championship calendar given the year’s several and varied national State and Territory lockdowns, border closures and area-specific restrictions.

Even the Holy Grail of Australian Motorsport, the Repco Bathurst 1000, won’t take place in its traditional first or second weekend of October date this year and sadly our New Zealand mates won’t be seeing the Supercars across the ditch for a second year in a row.

This is a particularly bitter pill to swallow for Kiwi motor racing fans as their pride of the nation, Red Bull Commodore driver Shane Van Gisbergen, heads for his first championship title in what has and continues to be a season of domination for the supremely talented 32-year-old driver.

Joining New Zealand in losing a local Supercar event in 2021 is Western Australia, as ongoing restrictions have forced the Perth Supernight event to be postponed to next season. Perth’s Wanneroo Raceway has been the scene of many epic Supercar battles over the decades and fans both inside and outside of our westernmost state will no doubt miss it greatly.

Making the best of this situation, Supercars Australia organisers along with their teams will be attempting to see out a full season of modified events and the news is good for Australian motor racing fans.

Following the mid-season break, which allowed full coverage of the Tokyo Olympic Games to be completed on the Seven Network, the Supercars returned to action on the exciting and technically challenging Winton Raceway in rural Victoria on October 2 and 3.

The Supercar teams and drivers will then take over the date vacated by the cancellation of the Australian MotoGP at Victoria’s Phillip Island over the weekend of October 23 and 24. This highspeed seaside racing circuit hasn’t seen Supercar action since 2019.

Australia’s Great Race and one of the world’s most famous Touring Car endurance races, the Repco Bathurst 1000, will now take place over the first weekend of November. All the many thousands of Bathurst BBQs across Australia and New Zealand will need to be moved to Sunday, November 7 for six and a half hours of incredible motorsport across the majestic Mount Panorama circuit.

Sydney Motorsport Park will be able to showcase the venue’s outstanding new lighting system when the penultimate round of the Supercars Championship, the Beaurepaires Sydney Supersprint, takes place from November 19 to 21.

The grand finale for the season will be held on the unforgiving Surfers Paradise Street Circuit from December 3 to 5. The Boost Mobile Gold Coast 500 is sure to be an exciting event to end this second disrupted season, with the circuit’s ruthless concrete walls allowing absolutely zero margin for error across what will be a very busy racing weekend.

Some of these events will also feature the world’s fastest one-make motor racing series, the Porsche Carrera Cup Championship, along with a number of other support categories including the Super 2 and Super 3 Championships, showcasing the young guns seeking to become the Supercar stars of the future.

According to Supercars Australia CEO Sean Seamer, “These are challenging times for all sporting codes, which is why we have had to remain flexible with our calendar arrangements and make significant changes where required. Our goal is to make sure that we deliver some amazing racing over the rest of the 2021 championship.”

Hopefully, the remaining calendar of events for the Repco 2021 Supercars Championship remains intact, but of course all events remain subject to change based on State and Federal restrictions as they continue to be updated.

Capricorn Travel can assist you with all travel arrangements to place you trackside at any of these events, using your Capricorn Reward points to take a well-deserved high-octane break.

Did you know that Member workshops receive 34 vehicles a week on average?

That’s up 4% on 2020.

Australian workshops average 31 vehicles and NZ workshops 42.

Find out more in Capricorn’s State of the Nation report.

Available at Capricorn.coop/SoN or via the QR code.

A FINE SET OF FINS Is there anyone who doesn’t love a car with tailfins?

They’re very much of a time and place but, more than 60 years after the peak of their popularity, a shiny pair of fins still stops people in their tracks. They may have fallen out of favour with car manufacturers, but punters still love them.

One of those punters is Capricorn Area Manager for New South Wales, Nick Casu — and we’ve bent the definition of “Member Ride” this month to show you his fantastic 1960 Cadillac de Ville.

It was Cadillac who first introduced tailfins, and the Cadillac de Ville is probably the most famous and recognisable finned car produced during that golden era of American automotive manufacturing.

“I have loved the 1959 and 1960 Cadillacs since I was little, due to the big fins and the size of these cars,” Nick said.

Not content to admire these beautiful machines from afar, Nick began the search for a Cadillac for a restoration project.

“I did two trips to Queensland and one to Victoria,” he said. “I did two car inspections over the internet for cars located in the USA. I finally found this one in Newcastle (NSW) and I’ve now had this car for 10 years.”

It has the original 390 big-block engine and a Jetaway automatic transmission.

2 0 CAPRICORN IGNITION SEPTEMBER 2021

Nick has been busy getting the de Ville just the way he wants it and giving it the mechanical and aesthetic attention it deserves. He’s rebuilt the drive train and reconditioned the engine, transmission and diff.

All the chrome and stainless steel has been rechromed and polished. He’s added three-layer pearl orange paint and a cream leather interior and 22-inch deep dish wheels (alongside a front 6 pot caliper disc conversion). A read disc conversion and adding air conditioning are still on the project’s to-do list.

The results of Nick’s hard work are clear to see.

It’s a stunning car. And while Nick mostly uses it for family drives and takes it to the occasional car show, it’s no surprise the de Ville has been in demand for family events — playing a key role in Nick’s son’s christening and his cousin’s wedding.

What’s in store for the car in the future? Fittingly, given Nick’s obsession with this finned car began as a small boy, he’s promised the de Ville to his own young son.

“So, hopefully it will stay in the family for a while to come,” Nick said.

The love of cars with tailfins is clearly here to stay for another generation.

(and it’s paying dividends)

they’ve met me. So they trust in what I do before they’ve ever had me work on their car.

“By educating people through the videos, you’re giving them free knowledge. Then they think, ‘Well, if he’s just giving his knowledge away for free then he must be a decent bloke,’ I guess. And they come in and become a customer.”

Pokey’s Mechanical opened its doors in July last year. Since then the business has taken on two apprentices, built up to four hoists, and has gained a loyal customer base from beyond the local population of around 30,000.

Capricorn Member Profiles

Pokey’s is a social media superstar

The business originally operated as a mobile service from Clinton’s ute, but soon became so busy he needed a workshop. He set up the business using money he and his wife, Ebony, had saved up for their honeymoon, which was cancelled when the coronavirus pandemic made travel impossible.

Pokey’s is a general servicing and maintenance workshop. The team has a good knowledge of four-wheel drives and services a lot of Toyotas, Nissans and BMWs.

The success of Pokey’s Mechanical, in Quoiba, Tasmania, is a prime example of how clever marketing strategy can generate a steady flow of business.

Pokey’s owner, Clinton Poke, has become something of a social media celebrity — with more than 2.3 million likes on his YouTube channel, @PokeysMechanical.

Clinton became a Capricorn Member soon after opening the workshop doors and said he enjoys the access it gives him to so many different businesses and suppliers and the simplicity of one account and one bill.

“I love the actual system of it,” he said. “It’s a very trouble-free, easyto-use way of dealing with business.”

“By doing videos, people build a rapport without ever meeting me,” he said. “People walk in the door, and they know who I am before

Did you know that despite the global pandemic, Members remain overwhelmingly positive about the automotive industry?

One in four Members are not at all concerned about the future impacts of COVID-19 and just one in 10 said the impacts of COVID-19 were a challenge to running a business.

Find out more in Capricorn’s State of the Nation report.

Available at Capricorn.coop/SoN or via the QR code.

PREFERRED SUPPLIER PROFILES QUEENSLAND

16

YEARS PREFERRED SUPPLIER

Gibbs Truck & Trailer gibbsparts.com.au

Gibbs Truck & Trailer Parts (GTTP) was established in 1957 at Arundel on the Gold Coast. Primarily a truck and car wrecking yard, Gibbs now has 6 locations across southeast QLD and northern NSW, including a driveshaft workshop at Arundel and a gearbox and differential workshop at Larapinta.

GTTP stocks a range of genuine Iveco, Western Star and MAN parts as well as a huge range of aftermarket parts for all kinds of makes and models of vehicles. GTTP has great prices and excellent service with a massive range of parts available in stock.

SA/NT

Suzuki in the City suzukiinthecity.com.au

Suzuki in the City has been a Suzuki dealership for 10 years, offering genuine Suzuki spare parts to the mechanical and panel sectors, with a delivery service in the metro area twice a day. They have major freight companies collecting from their parts department daily, so stock can be freighted overnight. Suzuki in the City’s spare parts team has a comprehensive understanding of Suzuki vehicles and this year was accepted as part of the “Suzuki Parts Excellence Reward Programme”. Capricorn Members can visit Suzuki in the City knowing they will receive excellent customer service and support.

2 2 CAPRICORN IGNITION SEPTEMBER 2021

10

YEARS PREFERRED SUPPLIER

21

NATIONAL

YEARS PREFERRED SUPPLIER

Don Kyatt Spare Parts terraintamer.com

Established in 1969, Don Kyatt Spare Parts began as a family-owned business making 4WD parts aiming to be stronger and more convenient (such as kits) than original equipment. Today that innovation and level of service are complemented by a range of over 40,000 different parts and kits on the shelf.

As 4WD parts specialists, their 150 staff know the details of a LandCruiser, Hilux, Ranger, DMax, and Triton that allow them to instantly deliver the correct part on time, in full. This coupled with innovation such as parabolic springs, GVM upgrades, heavy duty bearing kits, and a 4WD mechanic are the differences Don Kyatt Spare Parts can offer.

NSW/ACT

1

YEAR PREFERRED SUPPLIER

Mercedes-Benz Hornsby mbhornsby.com.au

The North Shore's newest star, MercedesBenz Hornsby, is located on Sydney’s upper Northshore. For all your Mercedes-Benz needs, Mercedes-Benz Hornsby offers new MercedesBenz passenger vehicles, pre-owned MercedesBenz vehicles, and Mercedes-Benz vans, as well as genuine Mercedes-Benz parts and service.

In addition to the trademarked Mercedes-Benz service, Mercedes-Benz Hornsby can source and deliver most parts overnight, freight free.

CAPRICORN IGNITION SEPTEMBER 2021 2 3

Handling complicated jobs - by Jeff Smit

Fixing an ailing car was once a relatively straightforward, almost simplistic job, compared to what the average workshop faces today.

The role of today’s technicians is very high-tech and extremely complex. In the space of about 30 years, job descriptions have changed dramatically, both for those just starting out on the tools, and people like me who have been forced to adapt or disappear.

From my position as a trainer, I still see workshops wrestling with complicated jobs. Some know how to cope with this new and complex world, but many are still struggling. In the tips that follow, don’t expect to find any practical technical solutions, but you will note that state of mind plays a big role in the management of complicated jobs. In a way, workshops have had to undergo a big culture change.

Workshop staff need to adopt a different mindset about the work that they are being asked to do. They must accept that more complicated jobs will be on their doorstep on a more regular basis. Once that fact of life is accepted, they can move to the next step – identifying complicated jobs early, adapting work procedures in order to protect the business and its reputation , and establishing a communication path with vehicle owners to ensure that both parties are on the same page and understand the diagnostic and repair process.

This in itself is not as easy as it sounds. It has taken me many years to gain the confidence to look a customer in the eye and inform them that their vehicle’s problems are most likely not going to be an easy or cheap fix.

Another thing workshop owners and their technicians need to accept is that nobody can know everything. It is not possible for any technician to have experienced every potential problem on every make and model of vehicle. It is most likely that there will be a technician somewhere

24 CAPRICORN IGNITION SEPTEMBER 2021

who will know more about the issues affecting your customer’s vehicle than anyone in your workshop.

Once this reality is accepted, you can understand why I regularly describe general aftermarket workshops as general practitioners – GPs. So following the medical analogy, this means that workshop GPs will sometimes need to consult a specialist for guidance with a particular problem. And like the medico GP, some of your customers may need to be referred directly to a specialist. In auto parlance, that’s called subletting a job, and that’s something all workshops should be doing more often.

Aftermarket workshops exist because they solve problems, but not every job has a simple fix. It is not necessary (nor is it good for business) for workshops faced with a complicated job to accept defeat on any complex repair issue. Do that often enough, and it won’t be long before your customers take their problems elsewhere.

What follows are 10 tips on how to handle complicated jobs in a way that will protect your reputation and enhance your standing in the eyes of your customers.

1. Make connections, not enemies Don’t allow a complicated job to stifle strategic thinking and professional job management. Find a way to connect with fellow technicians and build camaraderie. There are many networks and groups to join and share, TaT being one of them. If you are part of a bigger team, the chances of a challenging job getting the better of you are far fewer than if you try to cope on your own.

2. Try something new Don’t get stuck in a rut. Just because a job has always been done your way, doesn’t mean it will always be the right way. These are different vehicles, remember.

Don’t stubbornly reject that there might be a new way of approaching your complex job. Charting a new way of doing something will stimulate your brain, causing a surge and release of endorphins, leading to a feeling of satisfaction.

3. Leave work at work When you knock off at the end of a harrowing day with a complex job, leave the job in the workshop. Don’t take it home with you. This is hard to do if you take your job seriously, but leaving problems at the workshop is more important than you think. Even the biggest of thinkers benefit from a good night’s sleep, and you won’t sleep unless you go home with a clear mind.

4. Check your attitude A positive mental attitude plays a bigger part in the workshop dynamic than most would believe. Your frame of mind can lead to frustration if you let it.

Thinking outside the square is often where the answers are found. A positive mindset delivers positive results while a negative mindset delivers – you guessed it – negative results.

5. Keep showing up Don’t play truant on a difficult job. Shirking your responsibilities and withdrawing will only make the situation worse. Start a complicated job by finding out what works, note that down and keep going. Each time you rule out what the problem isn’t, you are one step closer to finding out what the cause is.

6. Shift your perspective When you feel poorly and frustrated about a job and you can’t see a way out, change your perspective.

Until you change your perspective, the misery will only expand. Put yourself in another person’s shoes and look at the situation from a different point of view. Perhaps you are interpreting things in one way, whereas there could be many more interpretations.

Give yourself time to think of what they might be.

7. Don’t suffer in silence Be open and honest with yourself and your team, or network, about the difficulty you’re having. Share your challenges with other technicians and you might be surprised at the response. Sharing is a two-way street, remember, so you must make yourself available to help others. Everyone has information they can share.

8. Seek opportunities Try thinking about what the job can do for you, rather than what you can do for the job. There may well be opportunities for your team to learn about something new or to learn a new skill. There could be members of your own staff or people in your wider network who you can connect with for mentorship. Industry networks can expose you to a bigger picture, and seeing a bigger picture is often a pathway to opportunities.

9. Take control Complicated jobs can be stressful, but you can maintain control by the way you respond to it.

Complicated jobs will nearly always demand a difficult conversation with the owner of the vehicle. But remind yourself that the problem is not yours – it is the vehicle owner’s problem.

You are the technician trying to resolve the issue, so don’t take ownership of the problem.

10. Review and assess It’s important to take a step back and review everything leading up to the current situation in an objective manner. It helps to write down everything from the start. This will enable you to revisit any part of the job later, with accuracy. These notes can also be very handy when dealing with your network – much more useful than a verbal report on the steps you have taken and the results you have uncovered. These notes can also form part of the final invoice, justifying the labour costs and presenting a professional picture to your customer, detailing the great effort your workshop has expended to fix the problem.

CAPRICORN IGNITION SEPTEMBER 2021 2 5

CAPRICORN CLASSIFIEDS Classifieds Advertising Guidelines Do you have a business for sale, have equipment that you need to get rid of, or are you just looking for a part that you haven’t been able to find? If the answer is yes, then you should advertise in the Capricorn Classifieds; it’s FREE to do so. See below for details.

• The Capricorn Classifieds are for Capricorn Members only to advertise. Payment is to be organised between advertiser and purchaser.

• Parts or equipment that relate to your business only may be advertised.

• Businesses for sale may be advertised.

• Cars for sale cannot be advertised.

• Classifieds are on a first come, first served basis.

Depending on the number received, your classified may Auto Electrical business in Northern Victoria. Well established business with large customer base. Includes service vehicle, tools, air conditioning equipment. Freehold available. $190,000 plus SAV. Contact Lee 03 5452 1813.

Mechanical, Radiator Repair and Parts Supply Business For Sale Gold Coast. Long established, RACQ Approved, Strong Client Base, High Turnover with great potential to expand. Currently managed, also fantastic opportunity for owner operator. Call Alex 0459 424 777 Diesel Fuel Injection Clearance Sale Bosch, Hartridge test benches & tools. CAV, Bosch Zexel, GM Cat spare parts; nozzles, glow plugs filters, service kits, recon fuel pumps & injectors. Engine parts.

John 0411 245 131 Business for sale Clermont Motors Central QLD. Includes commercial and 4wd parts, truck and trailer parts, tyres, windscreens, batteries. Customer base consists of mining, farming, grazing, transport and retail clients Growth potential within the region. 1400m purpose built workshop which includes pits, hoists, 3 offices, warehouse, retail display area Email: reception@clermontmotors.com.au

not appear immediately.

• No positions vacant.

• No pictures to be submitted.

• By submitting the Online Capricorn Classifieds Ad Form, you acknowledge that the price of any goods or services shown is inclusive of GST.

Fully Equipped Mechanical Workshop For Sale Established 30+ years. Specialising in Italian cars. Thomastown location. Strong customer base. Long lease available. Phone Sandra 0417392998

Mechanical Workshop for sale, Outer Eastern Melbourne. Specialized in German Cars, Family Business for 30 years, Owner retiring, Huge potential to expand, Long lease available, Call: Klaus 0466527707

Mechanical Workshop, Alexandra Victoria.

Well established business of 10 years with exceptional turnover and profits. WIWO. Rent or freehold options available. All reasonable offers considered. Contact 0409514502

Panel Repair Shop - Palmerston North Well-equipped panel repair shop. Established over 55yrs. Owner retiring. Chassis machine, measuring system & hoist etc. Loyal customer base. Close to town centre. Ph Terry 0274844758

Mechanical Workshop, Yatala Region, QLD 3 Bay fully equipped workshop. Established 1995 with very loyal customer base & various fleet customers. Excellent reputation. New 5 year lease. Phone Alan Minshull 0407 002 148 Mechanical workshop for sale, Port Stephens area NSW. Servicing, repairs, pink/blue slips and more. 5 hoists, well equipped, loyal customer base, long lease. Great location in high-growth town.

Email shaznjeff@bigpond.com Automotive Workshop Eastern Suburbs Melbourne. Established business of 35+ years.

Mechanical servicing and repairs. Prominent location close to major shopping centre. 4 Hoists & equipment Expression of interest Call Russell 0417339617

Complete Auto Care Bundaberg.

Established 2008 RWC AIS 9169 All mechanical including air conditioning Plant and equipment approx. $165,000 included in sale price $295,000.

Turnover approx. $720,000. OWNERS RETIRING. Phone 07 4152 2460.

Conditioning Business for sale. Same owner for 36 years Large client base Suit motivated tradesman Great earner Realistic sale price and reasonable rent on the Gold Coast QLD call Kim 0447612106 2012 Wheel alignment machine, program current to 2020, All equipment in cabinet, head, monitor, computer, printer. Good condition. Works great. Calibration stand included. $5000. Phone (07) 54625424

How to Advertise in the Capricorn Classifieds

1. Send an email to ignition@capricorn.coop with the following details: your Member number, business name, contact details and details of your advert (no more than 30 words).

2. Capricorn must receive your classified advert by the 16th of the month preceding the publication month. If we have not received your classified advert by this date it will be published in the following month depending on the number of adverts received.

3. Check out your advert and fellow Members’ classifieds in the next edition of Ignition.

Email: ignition@capricorn.coop Publisher's General Disclaimer All information, material and content contained in this edition of Ignition is provided or sourced by Capricorn Society Limited (“Capricorn”) for general information only and is not intended to be advice or comment on any particular matter or subject.

Before acting on any information you should consider the relevance of it to your own circumstances and, if necessary, take professional advice.

Capricorn makes no representation or warranty as to the accuracy, completeness or reliability of any material (including, without limitation, any third party supplier advertisement in respect of which Capricorn merely acts as a conduit) included in this edition of Ignition. To the fullest extent permitted by law Capricorn, its officers, employees, agents and representatives disclaim any and all liability to you or any other person for any loss or damage whatsoever connected with: (i) reliance on material in Ignition; or (ii) inaccuracy, error or omission in material in Ignition.

Capricorn, Stronger With Capricorn, Ignition, Capricorn Travel, Capricorn Mutual and the boomerangs device are trademarks or registered trademarks of Capricorn.

If you have any news or information that you think would be of interest to your fellow members, please send the information to Capricorn via email ignition@capricorn.coop.

Capricorn Society Limited ACN 008 347 313 Postal Address: Locked Bag 3003, West Perth WA 6872 Registered Office Australia: 28 Troode Street, West Perth WA 6005 Phone (08) 6250 9500 General Enquiries 1800 999 233 Members 1800 327 437 Suppliers 1800 005 322

N R O C I R P CA

Spot the Difference Find them all and win!

1st Prize: 4,000 points 2nd Prize: 2,000 points

LAST MONTH'S ANSWERS LAST MONTH'S WINNERS 1st Prize - 4,000 points Mirror Finish Panelworx 2nd Prize - 2,000 points Boyds Garage

Email your answers to ignition@capricorn.coop before the 25th of September. Winners will be selected by a lucky hat draw of correct entries. Please ensure you include your Member number and email address when submitting your entry.

WORD Hunter

Find the 15 words hidden in the jumble. They could be horizontal, vertical, diagonal or backwards. See if you can find them all!

FUEL

LEADERSHIP

PRINTER

TRAIN

TAILFIN

CHALLENGE

MEDIA

LANDMARK

CALENDAR

PREPARE

ELECTION

COMBUSTION

MOBILITY

SUPPLIES

ELECTRIC

CAPRICORN IGNITION SEPTEMBER 2021 2 7

WIN FREE FUEL FOR A YEAR FROM AMPOL*

Use your Capricorn Fuel Card to get 1 x entry for every $30 spent at Ampol and Caltex stores** UNLIMITED ENTRIES! The more you shop, the more chances to win!

Entries close 31 October 2021

Open a new Fuel Card account for a chance to WIN 100,000 BONUS POINTS^

Visit capricorn.coop/fuelcard and apply for a Fuel Card today!

1800 327 437 I csl@capricorn.coop I capricorn.coop *The “Free Fuel” prize is a an AmpolCash Fuel Voucher valued at $3,500, issued from Ampol. This prize is advertised as “free fuel for a year” as part of the advertisement of the Capricorn 2021 Fuel Card Promotion. This is based on fuel capacity in an average mid-sized vehicle consuming 1750 litres of fuel per year at a cost of $2/litre. The prize is not transferable and cannot be converted or exchanged for any other prize or redeemed for cash. ^The “Bonus Point” prize is 100,000 Capricorn Rewards points valued at $1,000, issued from Capricorn on behalf of prize sponsor WEX Australia. Capricorn Rewards Program terms and conditions apply. **Ampol Limited, through a subsidiary, is a licensee in Australia of the Caltex trademark, but is in the process of transitioning its network to instead trade under its own Ampol trademark. For full competition terms and conditions and Capricorn Rewards Point terms and conditions visit www.capricorn.coop/TC. ACT Permit number: TP 21/01356.

Capricorn Fuel Card is provided by WEX Australia Pty Ltd (ABN 68 005 970 570) in association with Capricorn Society Limited (ACN 008 347 313). Applications are subject to Capricorn’s credit assessment criteria and Capricorn WEX Motorpass terms and conditions apply, and are available at www.capricorn.coop/tc. Login to the Capricorn website and visit Fuel Cards to find the full list of eligible sites that are part of the WEX Motorpass network. A $5 (Ex GST) monthly card fee applies. Surcharges may be charged by some service stations.