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Capricorn Mutual ‘clean up’ after laundry blaze

Last September, in the early hours of the morning, a fire engulfed a commercial laundry business next to Fineline Automotive in Botany, New South Wales.

It was an explosive blaze, taking more than 100 firefighters to put it out. By the time it was finally extinguished, the fire had caused extensive damage to Fineline. Smoke and soot had entered the workshop through the ceiling cavity and walls. The office, kitchen, two bathrooms, upstairs room, tools, equipment, roof, stock, electrical wiring, paintwork, the building itself — everything had suffered damage.

“We called our (risk protection providers), Capricorn Mutual, who instantly put us at ease,” Marea said. “They organised for their assessors, Jamie and Rona, to attend within hours, to assess the damage caused to our building by the fire."

“Due to some areas of extreme damage, the repairs and cleaning took longer than expected, although under the circumstances the construction team (who attended daily and diligently with a large team of workers) made sure work completed was to a high standard,” Marea said. “Our workshop was back in working order in a good time frame, considering the extent of the unforeseen safety concerns and damage that required addressing for our business to be up and running again.

“We sincerely appreciate the high standard and level of commitment provided to us by our team at Capricorn Mutual — especially Jamie, for his prompt communication and professional responses in addressing any of our concerns.”

Marea said work on the clean-up and repair job started immediately. “We have absolutely no hesitation whatsoever in highly recommending Capricorn Mutual to anyone in the automotive trade requiring insurance protection,” she said.

Fineline has been protected with Capricorn Mutual for about seven years and Marea said this was the first time they’ve had to make a claim.

For more information about protection for your business, talk to your Risk Account Manager, or call Capricorn Risk Services on 0800 555 303.

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