Communication is Key.

Communication is critical. We believe in 100% transparency with real-time visibility and status of the implementation.

Implementation Team

Weekly Check Ins

A call with key stakeholders and projects teams from both sides

• High-Level Schedules

• Deliverables and Decisions

• Account Coordinators

Master Schedule

A web-based Gantt chart (frequently in Smartsheet) is shared between the teams and shows all actions, technical and non-technical, with owners and deliverable dates.

Scope Document

This document details the functionality, business requirements and project components. If scope changes throughout the project, we will revise this document with a change order and resubmit for your review and approval.

Your project team is led by the Implementation Project Manager and is supported by a crosscollaborative team of subject matter experts.