Group (CCG Urgent Treatment Centre (formally on Thorpe Road) and

Cambridgeshire, Peterborough and South

Lincolnshire Mind (CPSL Mind) supports local people on their road to recovery from a wide range of mental health challenges and promotes positive mental health. As part of its wellbeing service, you can access one-to-one support, counselling, mentoring, peer support groups, and skills-building workshops.

Qwell is a free, online support resource and wellbeing community run by CPSL Mind. You can join Qwell immediately and anonymously through any connected device to gain access to: • Chat based counselling. • Online peer support. • Self-help resources. • Online magazine.

If you are experiencing loneliness, anxiety, or low mood you can contact the Lifeline helpline on 0808 808 2121, available Monday to Friday, 11.00am to 11.00pm; and at weekends, 2.00pm to 11.00pm. It can support you to find self-help or signpost to other partners for specific concerns. For more information, visit www.cpslmind.org.uk

Cambridgeshire and Peterborough Clinical Commissioning Group (CCG)

The CCG is responsible for planning and buying local NHS services, such as the care you receive at hospital and in the community. It also ensures that NHS service providers deliver the best possible care and treatment for patients. (www.cambridgeshireandpeterboroughccg.nhs.uk )

Choosing the right treatment for your health and medical needs Self-care

Cough, cold, hay-fever, hangover, grazes, small cuts, sore throat A large range of common illnesses and injuries can be treated at home with over the counter medicines and plenty of rest. You can also get health advice and guidance by looking online at www.nhs.uk or by calling NHS 111 – 24 hours a day, seven days a week.

Pharmacy

Aches and pains, flu, ear ache, rashes, teething, medicine issues Pharmacists can advise and treat a wide range of symptoms. No appointment is needed and pharmacies often have long opening hours.

Most pharmacies also have private consulting areas. You can find your local pharmacy, the services they offer and their opening times at www.nhs.uk

GP surgery

Vomiting, stomach ache, arthritis, asthma, fever, low mood, stop smoking

Minor injuries

Small fractures, minor burns, cuts, itchy rash, persistent fever

A&E / 999

Severe bleeding, loss of consciousness, severe chest pain, severe burns, major trauma GPs and nurses can see you for a wide range general health issues . You will need to be registered with a GP surgery and make an appointment to visit a Nurse or GP.

You can find a local GP at www.nhs.uk . Your GP’s website or receptionist will be able to advise whether you are best seeing a nurse or GP.

The Peterborough Urgent Treatment Centre, at Peterborough City Hospital, can treat minor injuries and illnesses.

No appointment is necessary and the service aims to see and start patients’ treatments within 45 minutes of their arrival. The Urgent Treatment Centre is open seven days a week, 8.00am to 8.00pm.

A&E and 999 are for serious or life threatening situations. Peterborough City Hospital provides A&E services for Peterborough residents of all ages.

If you are unsure if you should go to A&E, NHS 111, available 24 hours a day, seven days a week, can provide expert advice and guidance for non-life threatening injuries.