Regions covered by this Directory

Welcome

Regions covered by this Directory

4 5

Planning for your future care 6 Helping you stay safe and independent 6 Safeguarding vulnerable adults 6 Home safety/falls prevention 8 Loneliness and isolation 8 Equipment to help you 9 Telecare 10 Home maintenance and adaptations 10 Occupational therapy 11 Leaving hospital 11 Making life easier at home 12 Reablement 15 Personal care in the home 15 Live-in care 16 Finding care in your area 16 Home care providers 21 Community support 32 Lunch clubs and meal deliveries 32 Befriending and Good Neighbour schemes 32 Day services 32 Volunteering 33 Transport services 33 Information and advice about services 34

Living with dementia 34

Living with a long-term condition 38 Support if you are looking after someone 38

Checklist for carers 38 Resource for those supporting disabled children 39

Home choices 39 Choosing a care home 41

Types of care home 42 Out of area care options 42

Social care services 46

Eligibility for Adult Social Care services 46

Paying for care services 46

What will you have to pay for your care? 46 Paying for your own care 47 Third party payments (top-ups) 49 Financial care planning 50 NHS Continuing Healthcare 50 Personal Budgets, Direct Payments and Individual Service Funds 50

Have your say 51 Inspecting and regulating care services 51 Advocacy 52 Comments, compliments and complaints 52 Healthwatch Dorset 53

Useful contacts

53

Dorset Care Association (DCA) 53 Registered Nursing Home Association 53 Other useful contacts 54

Care home and care home with nursing listings 57 Index 83

Useful checklists

Assistive technology Home care agency Residential dementia care Care homes

If you need extra copies of this Directory, free of charge, call the Adult Social Care Contact Centre (Bournemouth, Christchurch and Poole residents) on 01202 123654, email asc.contactcentre@ bcpcouncil.gov.uk or for those who are deaf, have hearing loss or are speech impaired, text 07747 757570. For British Sign Language (BSL) users accessing the SignVideo app, select ‘SignVideo Directory Services’ then ‘BCP Council Adult Social Care’. To contact Dorset Council (residents in the rest of Dorset) call 01305 221016.

All the listings of care homes, care homes with nursing and home care providers in this publication are supplied by the Care Quality Commission (CQC) in association with BCP Council and Dorset Council. Neither BCP Council, Dorset Council nor Care Choices can be held liable for any errors or omissions. The information contained in the Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by BCP Council nor Dorset Council.

Alternative formats This Directory is available electronically at www.carechoices.co.uk/ The e-book is also Recite Me compatible for those requiring information in the spoken word.