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In this issue

Social Care

David Brindle shares his reaction to the leaked WhatsApp messages relating to the Government’s handling of the pandemic and updates on the COVID-19 inquiry.

Inside CQC

In her final column, Debbie Ivanova, Director for people with a learning disability and autistic people at the Care Quality Commission (CQC), reflects on her time working for the regulator.

CMM News Into Perspective

This month, our experts reflect on how much progress has been made in relation to The Mayhew Review: Future Proofing Retirement Living – Easing the care and housing crises report.

Celebrating Excellence

The celebrations for the Markel 3rd Sector Care Awards 2023 took place on 3rd March. Find out who won in each category.

Event Review

Can care be cool? This issue, CMM attended and reviewed The Outstanding Society’s webinar, which focused on strengthening equality, inclusion and diversity within social care.

What’s On?

Straight Talk

The Government has set out its roadmap to support providers with digital systems. Katie Thorn, Project Lead at Digital Social Care, updates on future digital projects.

Re-defining best practice: How the lantern flower model is supporting end of life care nursing

Heather Richardson, the Director of Education, Research and Policy at St Christopher’s Hospice, and Marie Cooper, a Senior Nurse Advisor CARE at St Christopher’s Hospice, share insights into a new end of life care model.

Stretched to the limit: Learning disability and autism fee rates

The Association for Real Change (ARC) Learning Disability and Autism Research Unit has published the results of a Freedom of Information (FOI) request. Clive Parry, Director of ARC, shares the findings.

The power of friendship: England’s biggest intergenerational project with care homes

My Home Life’s three-year project on intergenerational links has come to an end. Tom Owen, Director of My Home Life, updates on how the project has impacted on people in the community.

Your shop window: How to respond to negative online reviews

With so many digital platforms available to write reviews, care providers face mounting pressure to respond accordingly. Maurice Richmond, PLMR, a PR and public relations agency dedicated to the care sector, shares his advice.

Resource Finder: Recruitment

CMM profiles some of the leading recruitment companies specialising in adult social care to help providers strengthen recruitment planning.

Contributors

Editorial

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Editor: Olivia Hubbard

Commissioning Editor: Angharad Burnham

Content Editors: Aislinn Thompson, Henry Thornton

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Director of Creative Operations: Lisa Werthmann

Studio Manager: Jamie Harvey

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Care Management Matters is published by Care Choices Ltd who cannot be held responsible for views expressed by contributors. Care Management Matters © Care Choices Ltd 2023 CCL REF NO: CMM 20.2

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