Kent Care Services Directory 2016/17

Page 1

2016/17

Kent

Care Services Directory

> Home support

> Specialist care

> Care homes

> Useful contacts

The independent guide to choosing and paying for care

in association with

www.carechoices.co.uk


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Contents Introduction

4

How to use this Directory

The local authority’s role

5

A message from Kent County Council

Kent Integrated Care Alliance

7

Helping to shape health and social care

Care homes

48

Helping you to stay independent 9 Types of homes and activities explained Local services, information and support

Dementia in care homes

53

Paying for residential care

56

Important information

58

Making life easier in your home 11 Best practice care and support Solutions, equipment and aids to help

Where do I start?

15 Understanding the system

First steps and assessment

Services for carers

18

Assessment, benefits and guidance

Care in your own home

21

How it can help

Living with dementia at home

23

Family support, respite and services

Paying for care in your home

28

Understanding your options

Housing with care

29

The different models available

Home care providers

31

A comprehensive list of local agencies

Specialist services

46

Disability care, end of life care and advocacy

Further help and information

Residential care providers

62

Comprehensive listings by region

Useful contacts

125

Index

129

Essential checklists Home care Care homes Residential dementia care

27 50 54

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and Care Choices Ltd cannot be held liable for any errors or omissions.

To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770.

Alternative formats

This Directory is available electronically at www.carechoices.co.uk where there is a Browsealoud option for those requiring the information in spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

3


Introduction Welcome to this edition of the independent Kent Care Services Directory, which contains information for adults looking for care or support within the county, whether they are paying for it themselves or receiving support from the council. Staying as independent as possible is important to everybody. This Directory contains information about the care and support services available to enable you to do this when remaining at home, moving into housing with care when you need to, or within a care home or care home with nursing. If you think you have any care and support needs, you can contact Kent County Council to ask for an assessment. The assessment is a discussion between you (or your carer, if it’s their assessment) and a trained person, either from the council or another organisation that the council works with, where you will talk about your situation and what changes you would like to make in your life. The council will use the assessment to find out how your needs could be met. The assessment will also determine whether you are eligible for financial support via a Personal Budget, which allows you to buy in your own support and take control of your situation. Often called ‘personalisation’, this model of social care puts you at the centre of the process. It is discussed on page 15. Alternatively, your circumstances may mean you are classed as a ‘self-funder’, with the means to pay for your care. This is discussed on page 28 for those paying for care at home and 56 for those paying for residential care. You will find information on any benefits available to you on page 28. You may also be able to get support from voluntary agencies in your local community. Support or care to remain living in your own home may suit your circumstances. Things

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you can do to make life easier at home, what is available and how you can access it are explained on pages 11 to 14. A list of local home care providers begins on page 31. Useful checklists featuring questions to ask providers are included too. The home care checklist is on page 27, another addressing care homes is on page 50 while one covering residential dementia care is on page 54. Comprehensive lists of care homes and care homes with nursing in Kent start on page 63. There is also important information about care decisions, making a comment or complaint about a service and how solicitors can help you, starting on page 58. Adult Social Services and Health Kent County Council, County Hall, Maidstone ME14 1XQ Tel: 03000 416161 Text relay: 18001 03000 416161 Email: social.services@kent.gov.uk Web: www.kent.gov.uk/adultsocialcare

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


This Directory’s free helpline provides an independent information and help service encompassing care and accommodation. A personalised report can be generated for you providing details of all home care providers, care homes or care homes with nursing that meet your criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests. The website www.carechoices.co.uk

allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an e-book of this Directory on the site, which enables you to read it in large print or have it read to you by using the ‘Browsealoud’ function. Whatever your care needs, this Directory, the Care Choices helpline and the website will be able to point you in the best direction, however you would like care information presented.

The local authority’s role Kent County Council (KCC) has a responsibility to support people with specific needs to live independent and fulfilled lives safely in their local community. We do this by providing information, advice and guidance as well as support and services. We offer support to the following groups of people who are over 18: • people with physical disabilities; • people with sensory disabilities; • people with learning disabilities; • older people; • people who provide care and support to friends or family; and • people supported by Children’s Social Services who are approaching 18 years old and may require support from Adult Social Care. You might come into contact with Adult Social Care because:

• you are finding everyday activities difficult to manage due to age, disability or ill health; • you are in hospital and have been assessed as needing adult social care to support your recovery at home; • you are moving on from children’s social care and your care manager is arranging your support; or • your doctor has referred you. Once you have been referred or contacted us yourself, and you agree, we can complete a needs assessment. Once the assessment is completed we will work out if you are eligible for support from us. We do this by using guidelines and rules set by the Government. These rules are called ‘eligibility criteria’. If we are able to provide support to you, we will discuss the options available. These may include:

Visit www.carechoices.co.uk for further assistance with your search for care

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Suite 5 Ashford House Beaufort Court Sir Thomas Langley Road Medway City Estate Rochester, Kent. ME2 4FA T - 01634 291073 F - 01634 730232 E - info@kica.care W - www.kica.care

K I C A (K E N T I N T E G R AT E D C A R E A L L I A N C E)

THE NEW VOICE OF CARE IN KENT With the health and social care sectors undergoing considerable change, three Kent care associations have merged to form KiCA - Kent Integrated Care Association. The KMCA, KCCA and KCHA will now operate as a single entity, with a Board comprising a good representation of both care home and community care providers. As an independent organisation, KiCA is well placed to engage with local authorities, commissioners, regulators and stakeholders, at a strategic level to influence policy

on how care is sourced and delivered in Kent. Ann Taylor, Chairman of KiCA said "With legislation leading a more integrated approach to the provision of health and social care, it was felt that all providers would be better served by a single representative association that recognises the opportunities and challenges implicit in a market undergoing significant reform."

R A I S I N G S TA N D A R D S O F C A R E I N K E N T KiCA Members is 200+ strong and are committed to the delivery of high standards of care, to give a better outcome to those receiving care and support at home, or in a care home. Workforce development and improved pay and conditions will play an important role here. KiCA will look to deliver a Charter that encompasses the values of those in our members care.

C H O O S I N G T H E R I G H T CA R E A N D S U P P O RT You will find a broad spectrum of care providers listed within this directory. Sometimes the language used by care providers can be confusing. Many people will have had little or no experience of finding care for themselves or a loved one, and won’t know what questions to ask. All KiCA members are committed to clearly explaining how everything works and will answer any questions you might have clearly. It’s a good idea to ask for written confirmation of what you have discussed so you can refer back to this.

The new KiCA website will act as a support tool for the work being carried out by the association ensuring stakeholders are updated on the work being undertaken. This will help manage the engagement within the sector focusing on offering high quality care for those in need. More can be found at www.kica.care this will be updated regularly with insightful details on where we are operating with relation to people and providers of Kent.


• information and advice; • equipment to help you stay safe at home, such as grab rails and bathing equipment; • short-term intensive support in your home called ‘enablement’; • activities during the day; • support for carers; or • short breaks (called ‘respite’) for you or someone who cares for you.

If we cannot support you, we will provide advice and information about organisations that may be able to assist you. How to contact us Tel: 03000 416161 Text relay service: 18001 03000 416161 Email: social.services@kent.gov.uk Web: www.kent.gov.uk/careandsupport

Kent Integrated Care Alliance Introduction to Care Services in Kent One of the main success Ann Taylor – Chair of Kent Integrated Care Alliance (KICA) It is with pleasure that our Alliance is able to introduce this Kent Care Directory and the care services of KICA members to those people looking for quality, reliable and safe support within our County. Working together in a collaborative and integrated way, KICA members offer people who require their support a full range of tailored and responsive solutions for all.

factors in terms of what makes an excellent experience for people using services, is that the service is managed well. Leadership and management peer support is one of the main focus points of our Alliance and allows us to share experiences and develop positively in our field of expertise. We do hope you find the Directory and the providers of care services within it of value when choosing the solutions to your health and social care requirements.

KICA represents its members from care home, community care and voluntary sector providers, delivering services and support to all people who require assistance across the adult social care sector. Sharing information and offering guidance, we ensure all KICA members are up to date with essential information regarding mandatory and specialist training, regulatory changes, good practice, leadership and workforce development support. We lobby and challenge on behalf of our members to ensure they have the ability to provide the right support, at the right time, to the right people. Visit www.carechoices.co.uk for further assistance with your search for care

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HAZELDENE HOUSE Nursing Home & Care Suites

Romford Road Pembury Tunbridge Wells Kent TN2 4AY

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Specialist Dementia Care The care is provided with the particular needs of people with dementia in mind and aims to allow residents to feel comfortable and secure in their surroundings. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: enquiries@hazeldenehouse.com


Helping you to stay independent Services developed in partnership with the voluntary sector

Meals on wheels

Some services are able to deliver frozen or freshly cooked meals to your home. Frozen In Kent there are a number of voluntary meals can be delivered in bulk and kept in and community organisations that offer preventative care services. These are a vital form your freezer until required, while hot meals should be eaten immediately. A number of support for many thousands of vulnerable people across the county and help to maintain of commercial companies and charitable organisations provide this service throughout independence, social inclusion, and delay or avoid the need for more statutory interventions. Kent. Your local Age UK (contact details on page 125) may have a meals delivery service. Examples include: apetito • day services, lunch clubs and social groups; Tel: 0808 149 9242 • befriending, visiting and telephone contact Web: www.apetito.co.uk services; Home Cooked by Hannah • support schemes to help people being Tel: 01304 830806 discharged from hospital; or 07828 647511 • support for carers; Email: homecooked@live.co.uk Web: www.homecookedbyhannah.co.uk • short breaks; • advocacy, information and advice; and • handyperson schemes.

Day care centres THE GARDEN OF ENGLAND

Day care centres can help to alleviate loneliness and promote wellbeing and independence by providing regular social contact and a focus for activities. Centres give people the chance to have a change to their routine, meet new people, take up an activity or receive specialist services such as chiropody or hairdressing. There is a wide variety around the county, catering for older people, people with mental health conditions, learning disabilities and dementia. Day care centres can be as important for carers as those attending as they allow for a regular break from caring. To find out more about what is available locally, visit the Kent County Council website www.kent.gov.uk and type ‘day centres’ into the search box.

Future of Care

Introducing Maidstone's first over 50s community based Day Centre. Providing a safe, fun, interactive community based Centre Our Day Centre is open to our local community in Kent offering emotional and physical support to those with Disabilities and those who just want a place to help out and meet new people. Our individually focused approach to each person’s diagnosis and goals for the day centre whether physical, social or mental enables Day Centre visitors to utilise the Day Centre for on-going support, a friendly & fun environment through each individual’s personal needs. Each Day Centre visitor will work with our team before joining a group to ensure they’re in a place and environment that’s right for them.

Activities: Rehabilitation Chiropodist/ hairdresser

Carers support Light entertainment Rehabilitation Memory engaging sessions Hobby & Social groups One to one support

01622 662 942 www.goedaycare.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

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Oakhouse Foods Tel: 0845 643 2009 Web: www.oakhousefoods.co.uk Wiltshire Farm Foods Tel: 0800 077 3100 Web: www.wiltshirefarmfoods.com

Adapting your home To remain in your own home for as long as you would like you should ensure that it is safe, secure and warm. Some forward planning to ensure that the garden doesn’t become a burden is also sensible. If you are not planning to move, think about adaptations that would make life easier now and later on.

Home Improvement Agencies (HIAs) HIAs are local organisations funded and supported by local and central government. They pride themselves in working professionally and sensitively with older and disabled homeowners, providing advice, support and assistance to help them repair, improve, maintain or adapt their home to meet their changing needs. Most HIAs provide three main services: • information and advice on repairs or adaptations you may be considering. This usually entails a visit to your home and is often free; • a handyperson service for small jobs and repairs. Typically the HIA will employ its own handypersons, and charge you an hourly rate for their services; and

10

• a home adaptations service for more major works. The HIA will work with you to specify the adaptations needed, and they will normally offer to get estimates from one or more of their regular contractors. Subject to your acceptance, the HIA will then offer to manage the works contract for you for an agreed fee. HIAs may also be helpful if you are not sure whether you can afford the home repairs or adaptations you need. They can advise on your eligibility for any grants and, if necessary, put you in touch with an independent financial adviser. For further information about, and contact details for, local HIAs, visit www.housingcare.org

Other sources of information The Disabled Living Foundation (DLF) This is a national charity providing impartial advice, information and training on independent living. Simple electronic aids can be borrowed from them for free for up to two weeks, including: gadgets which remind you of things you need to do; safety alarms and sensors; magnifiers; and telephones with big buttons. A small deposit is required. DLF factsheets provide general advice on topics such as features to look for when choosing from a wide range of items of daily living equipment. These can be viewed and downloaded from www.dlf.org.uk Helpline: 0300 999 0004 AskSARA Part of the Disabled Living Foundation, AskSARA is an easy-to-use, award-winning online self-help guide that is particularly useful if you are not sure what practical items might help you. Web: www.asksara.dlf.org.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Making life easier in your home In the living room

Plug with handle

Easi-reach

BYRO N

Chair raisers

WHAT IS DIFFICULT FOR YOU? GETTING IN AND OUT OF CHAIRS Standing up from sitting is difficult

SIMPLE SOLUTIONS • Block of foam in chair base • Buy ready-made chair raisers if your

COMPLEX SOLUTIONS • Buy an electric riser chair

chair is too low

• Buy a new chair – get professional

help to make sure the height is right

• Take regular, gentle exercise OPENING AND CLOSING WINDOWS Can’t reach the windows Not secure to leave windows open

CONTROLLING THE HEATING Can’t reach the controls for the fire or heating

SWITCHING LIGHTS ON AND OFF Can’t reach the switch The switch is difficult to use

KEEPING WARM Insulating your home Affording the fuel Carrying the fuel

WATCHING TV Hearing the sound of the TV

• Move any furniture out of the way • Install/purchase a fan • Purchase a gadget to open/close window

• Remove the window opener • Install environmental controls or

• Change the switches • Fit a timer switch • Purchase a standalone heater

• Move the heating controls • Install new or additional heating system

• Install a light switch toggle • Purchase a socket extension • Purchase handi-plugs

• Move the light switches • Replace the light switches • Install environmental controls

• Replace the fire with a heater • Apply for the winter fuel payment • Use a trolley to safely transport the fuel

• Get a grant to insulate your house • Change to a cheaper heating system • Change to an easier-to-use heating system

• Use subtitles • Purchase wireless headphones

• Request an assessment for a hearing aid • Install a room loop

air-conditioning

• Install new windows

Visit www.carechoices.co.uk for further assistance with your search for care

11


In the bedroom

Easy grip scissors Pillow raisers

M T W T F S S

Bed raisers

Pill dispenser

WHAT IS DIFFICULT FOR YOU? GETTING IN AND OUT OF BED Standing up from sitting on the bed

SITTING UP IN BED, TURNING OR ROLLING OVER Bed is too soft Bedding is too heavy Nothing to lean on

KEEPING WARM IN BED Checking the safety of your electric blanket

SIMPLE SOLUTIONS

COMPLEX SOLUTIONS

• Learn new techniques for moving safely • Purchase a leg lifter • Raise the bed • Fit grab rails

• Use a transfer board • Install a hospital bed • Buy an electric adjustable bed • Use a mobile hoist or a ceiling track hoist

• Change bedding • Learn new techniques for moving safely • Purchase a pillow raiser • Change the mattress

• Buy a bed cradle/bed ladder • Use a bed lever • Buy a specialised mattress • Install a drop-down rail • Install an over-bed pole

• Buy a heavier duvet • Buy thermal clothing • Contact an electrician about any electrical blanket safety concerns

GETTING DRESSED Difficult to reach all of your body

• Learn new techniques for dressing • B uy simple gadgets: long-handled shoe

• Consider home support

• Buy easy grip scissors

• See a podiatrist

• Ask your pharmacist for an easy to

open bottle • K eep a note when you have taken a tablet

• Get a pill dispenser with days and times on • Get an automatic pill dispenser • Ask someone to prompt you

• Buy a clock with larger numbers

• Buy a clock that ‘speaks’

horn; elastic shoe laces; dressing stick; button hook; stocking aids • Contact n (see key below) regarding an assessment of needs

CUTTING YOUR NAILS Can’t reach your feet Hard to hold scissors

TAKING YOUR TABLETS Opening bottles Remembering to take tablets

READING THE TIME Seeing the clock to tell the time n

Adult Social Services and Health: 03000 416161

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


In the kitchen

Teapot tipper

Large handled cutlery 5

Liquid level indicator

Pan handle holder

Chopping board with spikes

Perching stool

WHAT IS DIFFICULT FOR YOU? REACHING CUPBOARDS Cupboards are too high or low Cupboards are too deep Cupboard doors are too heavy

USING TAPS AND SWITCHES Taps or switches are too awkward Can’t reach taps or switches

CUTTING, CHOPPING, PREPARING AND COOKING FOOD Work surface too high or low Hard to grip packets or jars Hard to grip a knife Pans or kettles are too heavy to lift

COMPLEX SOLUTIONS

• R e-arrange things in cupboards/on

• Alter the spring in the door closers • Lower or raise the cupboards

• Fit tap turners • Purchase Handi-Plugs

• Change switches • Raise or reposition taps • Fit lever taps or new taps • Alter the kitchen

• Sit at a table • Consider kitchen gadgets including:

• Use a food processor • Purchase a perching/high stool • Buy a trolley • Change the height of the work surface • Make space under the work surface for

surfaces • Buy an Easi-Reacher or Handi-Reacher

knife with a thick handle; chopping board with spikes; pan handle holder; teapot tipper; lid gripper

your knees when sitting

• Re-organise the furniture

• Review mobility equipment used • Adapt the kitchen • Consider the suitability of the kitchen

Cutlery is hard to grip Food/plate keeps slipping Can’t carry food to table Can’t lift cup

• Use large handled cutlery • Use a non-slip mat • Use a lightweight insulated cup • Use a cup with two handles • Contact n (see key below) regarding an

• Buy a trolley • Consider home support for meal times

LAUNDRY AND IRONING

• Install a wall-fixed ironing board

• Raise/lower the washing machine • Change the washing machine or iron

MOVING AROUND THE KITCHEN Not enough space

EATING AND DRINKING

Washing machine is too high or too low Putting up ironing board n

SIMPLE SOLUTIONS

assessment of needs

Adult Social Services and Health: 03000 416161

Visit www.carechoices.co.uk for further assistance with your search for care

13


In the bathroom

Grab rail

Shower board

5

Toilet seat and support frame

Tap turners

Raised toilet seat

Long-handled sponges

SIMPLE SOLUTIONS

WASHING HANDS, FACE AND BODY

• Install tap turners • Purchase a long-handled sponge • Purchase a flannel strap • Contact n (see key below) regarding an

• Install lever taps or new taps • Purchase a stool • Raise or lower basin • Consider home support

• Have a strip wash • Purchase a non-slip mat for the bath • Install tap turners • Buy a long-handled sponge • Use a half-step • Install grab rails • Use a bath board or bath seat

• Install lever taps or new taps • Install a bath lift • Use a mobile hoist • Use a ceiling track hoist • Replace the bath with a shower • Convert the bathroom to a wet room • Consider home support

• Heat the bathroom safely • Use a non-slip mat • Purchase a towelling gown

• Change the floor covering • Purchase a hot air body dryer

• Install a raised toilet seat • Use a combined toilet seat and

• Review mobility equipment used • Adaptation to bathroom • Consider home support

Turning the taps Standing at the basin Basin is too low or too high Can’t reach all parts of the body

HAVING A BATH Turning the taps Stepping into the bath Risk of slipping in the bath Getting up out of the bath Washing your back

DRYING YOURSELF Floor is slippery Room is too cold Difficulty in drying your body

USING THE TOILET Toilet is too high or too low Difficult to clean yourself Flush lever is awkward Toilet is hard to get to

CLEANING TEETH Gripping the toothbrush Standing at the basin

HAVING A SHOWER Difficult to stand for long shower Shower too high Shower controls are awkward Shower is slippery n

COMPLEX SOLUTIONS

WHAT IS DIFFICULT FOR YOU?

assessment of needs

support frame

• Install a flush lever extension • Contact n (see key below) regarding an assessment of needs

• Purchase a toothbrush gripper • Purchase an electric toothbrush • Use a stool • Have a strip wash • Use non-slip mats • Purchase a half-step • Contact n (see key below) regarding an assessment of needs

• Use a shower board • Use a shower chair or stool • Replace shower controls • Consider home support

Adult Social Services and Health: 03000 416161

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Telecare Telecare is equipment that can detect falls, inactivity, smoke, flooding, gas or extreme temperatures in the home. Sensors, when activated, will connect to a response centre where trained operators will contact the individual through their home unit. They will take the most appropriate action, such as contacting a nominated responder, family member, carer, neighbour, doctor or the emergency services. Telecare can allow users to regain confidence in their homes and remain independent. Relatives and carers are also reassured, safe in the knowledge that should an incident occur, they will know about it. Some devices (known as telehealth) can also help monitor

particular health conditions and reduce the need for hospital admission. You can buy telecare and assistive technology from private companies and organisations or, if you’re eligible through an assessment (see below), Kent County Council may be able to provide it for you. Useful websites www.asksara.dlf.org.uk www.livingmadeeasy.org.uk www.kent.gov.uk/alarms

Where do I start? The way councils provide services to eligible adults and their carers is called personalisation.

your care needs and finances. Councils are statutorily obliged to provide this to you, regardless of whether you access their services. The assessment (which is free) will consider:

This term is used to describe a number of • how you can best be supported to live as ways in which eligible adults can receive a independently as possible; mixture of local authority and government money in order to pay for the care services • your home and how you are coping in it; they need without direct council involvement. • your emotional wellbeing; If you approach the council for social care • your diet; support, your needs and finances will be • any health and medical treatments you assessed by social workers or a member of need; and the adult social care team (see below for information on assessments), who can also • your financial status and any benefits you involve and, if requested, assess the needs of may be claiming. carers. To arrange an assessment, contact Kent County Council on 03000 416161. Your assessment If you think you have care or support needs, you have a legal right to an assessment of

Once Kent County Council has an understanding of your care and financial

Visit www.carechoices.co.uk for further assistance with your search for care

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needs, the next stage is to determine what services you may be eligible for and who will pay for them.

Personal Budgets If you are eligible for support from the council, you may be given a Personal Budget. A Personal Budget is the amount of money that the council allocates to eligible people to help fund their care and support. The amount you receive will depend on your eligible needs. The money should be spent in line with a support plan that has been agreed by both you and the council and can be either a full or a partial contribution to such costs. You may also choose to pay for additional support on top of the budget. Any eventual contractual agreement for services is between you and your care provider, not the council.

Personal Budgets cannot currently be used to pay for residential care. Information on paying for care can be found on page 28 if you are receiving home care and page 56 if you are moving into a care home. Managing a Direct Payment If you are eligible for financial support from the council you can choose to have a Direct Payment. Having a Direct Payment gives you choice and control over how you organise, buy and manage your care and support. It must be used to buy services that you are assessed as needing. In Kent, your Direct Payment can be paid to you via a Kent Card, which works like a debit card. Alternatively, you can open a bank account just for your Direct Payment to be paid into. For more information, contact the Direct Payment support team on 03000 413600 or visit www.kentdp.co.uk

Assessments from hospital

Depending on the local authority’s policies, a Personal Budget may be taken by an eligible person: • in the form of a Direct (cash) Payment, held directly by you or, where you lack capacity, by a ‘suitable person’; or • by way of an account held and managed by the council in line with your wishes, or as an account placed with a third party (provider) and accessed by you in direct negotiation with the provider; or • as a mixture of the above.

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If you have been admitted to hospital and you might need care on discharge you may be referred to the discharge team for an assessment, which will take place on the ward. The team is likely to be made up of social workers, carers’ officers, mental health workers and housing officers. Whatever services you need on discharge, Kent County Council will work with you, your family and carers to either restart services already in place prior to admission or to provide the appropriate services. Sometimes interim care packages are set up to facilitate your discharge and you will be reassessed by a community social worker within four to six weeks.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Reablement Reablement is an intensive short-term service that helps people regain skills and confidence, for example, after a fall or hospital stay. You will need to have an assessment of your care needs to decide if you are eligible. If you are eligible, a reablement worker will support you for a limited period. Reablement helps people to learn or re-learn daily living skills. It is not about doing things for you, it’s about giving you the skills and confidence to do things for yourself. It can also mean that you do not start to depend on support that could cost you money. For example, a reablement worker could help you regain your confidence following a fall, or provide support that enables you to prepare a meal if there has been a change in circumstances that means you need to cook. Through reablement, they may also identify pieces of equipment that could support you to regain or maintain your independence for a long as you can.

Intermediate care Intermediate care aims to give recovery and rehabilitation support to help people regain their independence when they come out of hospital or, just as importantly, prevent them going unnecessarily into hospital. Intermediate care can be provided in your own home or in a care home, depending on the local policy and your specific needs. It can be provided by care staff, occupational therapy and physiotherapy, with additional support provided by the local GP surgery, social workers and community nurses. This combined resource helps people to regain their independence and feel confident in their ability to manage for themselves with any necessary additional support.

NHS Continuing Healthcare NHS Continuing Healthcare is a package of continuing care that is arranged and funded solely by the NHS. This is free of charge, wherever it is delivered. NHS Continuing Healthcare support may be provided in a nursing or residential care home or in a person’s own home. People eligible for NHS Continuing Healthcare will have been assessed to have a ‘primary health need’ and are likely to have complex medical needs and substantial or intense ongoing care needs.

Personal health budgets A personal health budget is an amount of money to support a person’s identified health needs, planned and agreed between the person and their local NHS team. The aim is to enable people with long-term conditions and disabilities to have greater choice, flexibility and control over the healthcare and support they receive. The NHS Choices website can be a good source of general information on these subjects, visit www.nhs.uk

Visit www.carechoices.co.uk for further assistance with your search for care

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Services for carers Who is a carer? A carer provides unpaid support to someone who wouldn’t be able to manage everyday life without their help. They don’t have to be living with the person they care for, and the help they give doesn’t have to be physical. They may be caring for a partner, another relative, a friend or a neighbour. For example, it may be someone who: • is an older person (over 60); • is living with dementia; • has a physical disability, learning disability, or mental health condition; • has sight, hearing or communication difficulties; • has a long-term health condition; or • misuses drugs or alcohol. They may be helping with: • personal care, such as washing and dressing; • getting about at home or outside; • practical help at home, keeping them company; or • emotional support or communicating.

Having a carer’s assessment Anyone who provides, or intends to provide, regular unpaid support to someone who could not manage without their help has a right to have their own needs assessed, even if the person they care for has refused support services or an assessment of their own needs. A carer’s assessment is an opportunity for people to tell the council what they need as a carer, and to find out what support might be available. The assessment is an essential first step for carers to get the support they may need. It looks at the care the carer

18

provides and how their caring responsibilities affect their life as well as what support could help. The assessment can also give lots of information about other services that might help, and other ideas for support. The carer’s assessment will show if the carer qualifies for support services from Adult Social Care. Visit www.kent.gov.uk/caringforothers for more information. Carers do not need to have a financial assessment but may be asked about the impact of the cost of caring on their lives. Carers’ Direct Payments The carer’s Direct Payment is a single payment that can be used towards the cost of something that will support carers in their role. For example, it could be used for leisure activities, education or training, or just to take a short break from caring. The amount a carer could get depends on their needs identified by their carer’s assessment. The money is not taxed and it will not affect any benefits. Visit www.kent.gov.uk/caringforothers for more information.

Respite at home Home-based respite services give carers a break from their caring responsibilities. A care worker would come in to look after the person being cared for, so the carer can have some time to themselves. The breaks could be regular or just when needed. Respite at home is considered to be a service for the person being cared for. If they have a Personal Budget or Direct Payment for their own needs (see page 16) they could use that money to pay for it. A financial assessment of the person being cared for will confirm whether they need to pay towards the cost of this service.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Crossroads Care Crossroads Care can provide carers with a break from caring if they are providing care or support to a family member or friend who is ill, elderly or has a physical or learning disability. Web: www.carerskm.org Volcare Volcare provides a respite service for between one day and two weeks for carers who provide full-time care to relatives in their own home. This service is available in Canterbury, Thanet and Dover districts. 16 Reculver Road, Herne Bay, Kent CT6 6LE

Carer’s Premium or Carer’s Credit

Useful contacts

Maidstone and Malling Carers Project 39-48 Marsham Street, Maidstone ME14 1HH Tel: 01622 685276 Email: office@involvekent.org.uk Web: www.involvekent.org.uk

There are a number of local voluntary organisations providing information, advice and support to carers. Carers Support – Ashford, Shepway and Swale Norman House, Beaver Business Park, Beaver Road, Ashford TN23 7SH Tel: 01233 664393 Email: admin@carers-ashford.org.uk Web: www.carers-ashford.org.uk Carers FIRST – West Kent and Medway 3 Canterbury Street, Gillingham ME7 5TP Tel: 0300 303 1555 Web: www.carersfirst.org.uk Carers’ Support – Canterbury, Dover and Thanet 80 Middle Street, Deal CT14 6HL Tel: 01304 364637 or 07545 916214 Email: support@carers-doverdistrict.org Web: www.carers-supportcdt.org.uk Carers UK Tel: 0808 808 7777 Web: www.carersuk.org

You may qualify for Carer’s Premium or Carer’s Credit depending on your eligibility. The Government website, www.gov.uk has more information on benefits including carer benefits. Alternatively, contact a local carer organisation, as they may be able to help you undertake a benefit check.

Crossroads Care Crossroads Care East Kent 16 Reculver Road, Beltinge, Herne Bay CT6 6LE Tel: 01227 742030 Email: enquiries@crossroadskent.org Web: www.carerskm.org Crossroads Care Medway 8 Chestnut Avenue, Walderslade, Chatham ME5 9AJ Tel: 01634 868885 Web: www.medwaycrossroads.org Crossroads Care West Kent The Oast, 170 Tonbridge Road, Wateringbury, Kent ME18 5NS Tel: 01622 817114 Email: enquiries@crossroadskent.org Web: www.carerskm.org

Visit www.carechoices.co.uk for further assistance with your search for care

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Kent Carer’s Emergency Card The Kent Carer’s Emergency Card provides carers (over the age of 18) with peace of mind by enabling them to access emergency assistance around the clock. The card doesn’t contain any personal details, just a unique registration number and the telephone number of the 24-hour service. In an emergency, anyone can telephone the number on the card and quote the

registration number. The contact centre uses this to access the carer’s pre-arranged emergency plan and puts it into action. Visit www.kentcarersemergencycard. org.uk or contact your nearest support unit listed here for further information. Carers FIRST in Kent and Medway Tel: 0300 303 1555 Carers’ Support Ashford Tel: 01233 664393 Carers’ Support Canterbury, Dover and Thanet Tel: 01304 364637 Maidstone and Malling Carers’ Project Tel: 01622 685276

ROSEMONT CARE OFFER A PERSONALISED FLEXIBLE CARE AND SUPPORT SERVICE TO PEOPLE WITHIN THEIR OWN HOMES. Support and Assistance with the following:

w All aspects of personal care w Assistance with daily routine w Meal preparation and help with daily nutrition w 24 hour Live-in Care and Overnight Support

w Social companionship w Respite care w Support to maintain your safety and security w Complex Care w Palliative Care w Hospital to Home

Telephone: 01634 717432 Email: Medway@rosemontcare.co.uk Website: www.rosemontcare.co.uk Rosemont Care Medway Regent House, Ground Floor , Unit 3 Station Road, Strood, Kent, ME2 4WQ

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Care in your own home Carefully chosen home care, with a good quality provider, is an excellent way to retain your freedom and independence, whilst getting the help you need to stay happy and safe. It can offer the opportunity to stay at home, in your own familiar surroundings, and to retain a quality of life you might have feared lost.

debilitating medical conditions can get skilled personal care that can enable them to stay in their own home. Some agencies will provide live-in care, where a care worker will stay with you at home to support you throughout the day and night.

Why choose home care?

As Publisher of this Directory, Care Choices’ website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others.

Reasons for choosing home care can vary. Sometimes after a stay in hospital, someone might find they need some help whilst they recuperate. Others can find that a long-term condition or disability means they can no longer cope and they need a bit of help. After a stay in hospital someone may carry out an assessment of your situation to see if home care will benefit you. You, and your family if you like, will be fully involved in looking at what will suit you best. Alternatively, you or those close to you might notice changes in your ability to manage the day-to-day things you normally cope with easily, like preparing meals or looking after yourself. If this happens, you can approach a home care agency for support. Councils have a duty to carry out a care needs assessment for anyone who appears to have social care and support needs. The assessment will equip you with information that will be invaluable in finding the right help. Alternatively, a home care agency will be able to assess you. Listings of home care agencies in Kent start on page 31.

How home care can help you The level of home care provided can be tailored to meet your needs – from a visit once a day to a much greater amount of support. Even those with quite significant and

Finding the right support

Alternatively, this Directory’s free helpline provides an independent information and help service encompassing care services and accommodation. A personalised report can be generated for callers, providing details of all care homes that meet their criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests. The United Kingdom Homecare Association (UKHCA) requires its members to comply with a code of practice. This code includes a commitment to treat customers with dignity and respect and operate at a level above the legal minimum required in legislation. Social care regulations do not apply to cleaners, handymen or gardeners. However, some home care agencies are increasingly providing staff who can help meet these needs too. The benefits of using a regulated agency include: • assessing your care needs and tailoring a plan to meet those needs;

Visit www.carechoices.co.uk for further assistance with your search for care

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We want to hear from you Tell us your experience of any Kent health or social care service.

Help us to make them better.

We’ll use your experience to improve services for others. Get involved and make a difference.

We are here to listen about any health & social care service. That includes: Ambulance services Care Homes Dentists Doctors GPs

Home Care Hospitals Mental Health Services Opticians Pharmacies

your

voice counts

Call us anytime for free on 0808 801 0102, email info@healthwatchkent.co.uk or visit www.healthwatchkent.co.uk


• advertising, interviewing and screening suitability of workers; • arranging necessary insurance cover; • providing training and development for care workers; • managing workers’ pay, including compliance with the National Minimum Wage; • managing employment relationships,

including sickness, absence and disciplinary matters; and • managing health and safety issues. For further information and help call this Directory’s independent helpline on 0800 389 2077. You can also use the checklist on page 27.

Living with dementia at home If you are concerned about persistent forgetfulness or memory difficulties, it is important to consult a GP. They can undertake an initial examination and refer you to a memory clinic for further investigation if necessary. The various types of support available to you and your carer are likely to involve NHS services, Adult Social Care and voluntary agencies. Some examples of services and support to help people living with dementia include: • specialist day centres; • respite care or short breaks;

The more support you can give someone, the better life with dementia can be, especially in the early years. Focus on what the person can do, not what they cannot do, help with little errands or with cooking, listen to the person with dementia, and find out more about the condition. When someone has dementia, they need: • reassurance that they are still valued, and that their feelings matter; • freedom from as much external stress as possible; and

• assistive technology and community alarms;

• appropriate activities and stimulation to help them to remain alert and motivated for as long as possible.

• home care;

Dementia Friends

• meals at home; • community equipment; • extra care or sheltered housing; and • carers’ support groups.

Family support If you know someone who is worried about their memory, encourage them to visit their GP.

People with dementia sometimes need a helping hand to go about their daily lives and feel included in their community. Dementia Friends aims to help people understand dementia and the small things they can do to make a difference to people living with dementia – from helping someone find the right bus to spreading the word about dementia. See www.dementiafriends.org.uk for further information.

Visit www.carechoices.co.uk for further assistance with your search for care

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Love later life

Providing services to inspire, enable and support older people For more information on how we can help contact your local independent Age UK: Age UK Herne Bay 16 Reculver Road, Herne Bay CT6 6LE Tel: 01227 749570

Age UK Maidstone 7 Mill Street, Maidstone ME15 6XW Tel: 01622 753618

Age UK Tunbridge Wells Wood Street, Tunbridge Wells TN1 2QS Tel: 01892 522591

Age UK Hythe & Lyminge Sanford House, Stade Street, Hythe CT21 6BD

Age UK Sevenoaks & Tonbridge The Old Meeting House, St John’s Road, Sevenoaks TN13 3LR Tel: 01732 454108

The Jubilee Centre, Station Road, Lyminge CT18 8HQ Tel: 01303 269602

Age UK Thanet Randolph House, Zion Place, Margate CT9 1RP Tel: 01843 223881

Age UK Whitstable The Connie Packington Day Centre, Vulcan Close, Borstal Hill, Whitstable CT5 4LZ Tel: 01227 272055

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 24

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Respite care

from just a few hours a week to a number of days. For more information on non-specialist Spouses, partners and relatives who care day care centres, see page 9. Contact the for a person with dementia may require a council, or your local Alzheimer’s Society break from their caring responsibilities. This is office for more details, see ‘Useful local known as ‘respite care’ and may be a regular contacts’ on page 125. break of a few hours a week or a period of a few weeks. It may be planned or be required Alzheimer’s Society in an emergency and can involve the person This leading charity works to improve with dementia attending a day centre or a the quality of life of people affected by care worker visiting the person’s home to enable the carer to have a break. Contact the dementia. If you have concerns about any form of dementia, Alzheimer’s Society’s council to see if you are eligible for support National Dementia Helpline on with arranging these services, see page 15 0300 222 1122 can provide information, for information on assessments. support, guidance and signposting to other appropriate organisations. Care at home It can often be best for a person with dementia to stay living in their own home for as long as possible. This may mean that they require some support services at home. The person with dementia will respond best to the same care staff who know them well. Continuity of care can be provided by either care agencies or carers employed directly by the person or his or her family.

The Helpline is open from 9am to 5pm Monday to Friday and 10am to 4pm Saturday and Sunday. For more information on care homes for people with dementia, see page 53.

More information about care at home can be found on page 21. Specialist dementia day centres A good day centre will be able to offer a range of activities and support that will enable the person with dementia to retain skills and remain part of their local community. Specialist day centres for people with dementia should be organised and run with the needs of people with dementia in mind, aiming to build on their strengths and abilities. Activities may include outings, entertainment, personal care, meals, hairdressing and support for carers. Attendance at day centres can be offered Visit www.carechoices.co.uk for further assistance with your search for care

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The Home Care Specialists

Do you need a Helping Hand? If you are looking for an alternative to residential care or just extra support for you or a loved one - then we’re here to help. Our Kent care team has been providing award winning quality home care since 1989. We offer a home care service which enables you or a loved one to remain at home with compassion and dignity. Our local Carers can assist with personal care, companionship, housekeeping or even to provide a break to an existing family member or care-giver from 30 minutes per week to full-time Live-in Care.

To find out how we can help you, call: 01622 528 378 or visit: www.helpinghands.co.uk 26

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care agency checklist These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home.

© 2016 Care Choices Ltd

been completed by your care manager and the agencies used will have been accredited to work for Adult Social Services.

People arranging and funding their own care, either For care packages which have been arranged by Adult privately or through a Direct Payment or a Personal Budget, are able to choose their own worker or care agency. Social Services, contracts and care plans will have Agency 1

£

p/h

Agency 2

£

p/h

Agency 3

£

p/h

Agencies What experience does the agency have in your particular field of need? Can they supply references for you to check? 1 2 3 Home care agencies providing personal care must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate. How long has the agency been operating? 1 2 3 How many care workers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your care worker goes on holiday or is sick, will you be notified in advance that a different care worker will be attending? 1 2 3 How can you contact the agency in an emergency or outside office hours? 1 2 3 How hard or easy would it be to make a complaint and how are things then put right? 1 2 3 If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with

someone you trust. The Citizens Advice Bureau or Age UK could help with this. Carers You should expect your personal preferences, dignity and privacy to be respected. Discuss this with the agency and ask how the most suitable care workers for your particular care are chosen. Can you talk to them before deciding? 1 2 3 Care workers should be fully trained or be in ongoing training. Ask the agency about their policies on this. You will have a care plan drawn up by the agency which the carers will work to. Ask how often this plan will be reviewed by the agency. Carers must be checked with the Disclosure and Barring Service (DBS) and have a criminal records disclosure – make sure this is the case. 1 2 3 Paying If your care needs do not meet Adult Care and Support’s eligibility criteria and have been arranged privately you should check carefully the fee rates charged and exactly what the payment you make covers. Comments, compliments and complaints If you would like to make a comment about the service you receive or are unhappy about any aspect of it, you can speak to your home care provider, the local authority, the Care Quality Commission or the Local Government Ombudsman. For more information, please see page 59.

Visit www.carechoices.co.uk for further assistance with your search for care

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Paying for care in your home Councils provide upfront information on how much people can expect to pay and how charges are worked out. This information should be made available when a needs assessment is carried out. Written confirmation of how the charge has been calculated must be provided after a financial assessment. Charges for care and support may vary depending on the type of support you need and your financial circumstances. The council calculates charges in accordance with national eligibility criteria set by the Government. This ensures people are only required to pay what they can afford, taking into account capital, savings, income and expenditure. Your financial assessment looks at your capital, savings and weekly income (including pensions and benefits). The council may also carry out a full benefit check and, if you want them to, assist you with claiming your full entitlement. See www.kent.gov.uk and search ‘paying for care’ for more information. Non-means tested care and support Care provided by the NHS is free; for example services provided by a community or district nurse. Intermediate care is also free. If you are in need of care or support, you may be eligible to claim Attendance Allowance (AA), Disability Living Allowance (DLA) or Personal Independence Payments (PIP). AA, DLA and PIP are non-means-tested benefits. Provided you are eligible, you can receive AA, DLA or PIP regardless of how much income or capital you have. AA and DLA are payable to people over the age of 65 and PIP to those aged 16 to 64. There are different rates that can be awarded, dependent on the level and type of help you need. These can be found at www.gov.uk Other ways to fund your care and support If you do not qualify for financial assistance

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from Kent County Council, there are various ways in which you could consider paying for care and support. It is important that you seek independent financial advice when considering other funding options. There are independent financial advisers that focus specifically on care funding advice, often referred to as specialist care fees advisers. They are regulated by the Financial Conduct Authority (FCA) and must follow a code of conduct and ethics and take shared responsibility for the suitability of any product they recommend. The Society of Later Life Advisers (SOLLA) aims to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life. Search its website www.societyoflaterlifeadvisers.co.uk to find a SOLLA-accredited independent financial adviser. The Money Advice Service is a free and impartial service set up by the Government. It offers free and unbiased advice. Tel: 0800 138 7777 Web: www.moneyadviceservice.org.uk Further information on paying for care can be found beginning on page 56.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Housing with care Housing with care combines independent living in a home with security of tenure, along with care services arranged according to need. Schemes may be run by housing associations, the local authority, voluntary organisations or private companies. Properties may be available for rent, mixed tenure or to purchase.

Supported Living Supported Living is a term generally used to describe situations in which people (often disabled adults) rent their home, and their personal care or support is arranged separately. This means they can change their support without having to move, or move and take the same support with them. People have greater security of tenure, and can claim a wider range of welfare benefits than in residential care. Supported Living can be delivered in a range of settings, including individual flats or houses, clusters of self-contained flats on the same site, shared accommodation, and extra care housing. The individual, a private landlord, a housing association, a local authority or a charity may own the property. Supported Living refers to the way in which accommodation and support are organised, rather than the amount of support. This will be tailored to individual need and can include access to support 24-hours a day if assessed as necessary, although many people do not require this – particularly with the use of assistive technology (discussed on page 15).

For further information, visit www.kent.gov.uk/supportedhousing

Shared Lives Shared Lives is a care service for adults with learning or physical disabilities and for older people. It is family-based care provided by individuals and families. Shared Lives carers are local people recruited and trained to make sure they have the right qualities to provide care and support.

Sheltered housing Sheltered (or retirement) housing is provided by local authority housing departments and housing associations for people who would like to remain independent but prefer the added security and reassurance of a scheme manager and an alarm call service. A scheme manager is either based at the site or visits regularly. Many sheltered housing schemes also have communal lounges, laundry facilities, lifts, door entry systems and specially-adapted facilities.

Extra care housing Extra care housing is similar to sheltered schemes, with self-contained accommodation together with some communal facilities. In an extra care scheme, instead of low-level support traditionally provided by wardens in sheltered schemes, higher levels of care and support are provided on-site by a designated team of care workers, who can be available 24-hours a day. Extra care allows you to retain your own tenancy and have care services delivered, ensuring that you are able to remain safely in your own self-contained accommodation.

Visit www.carechoices.co.uk for further assistance with your search for care

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S u ppo rt Services 'still small enough to care'

Specialising in supporting you to live at home

Live-in Care from £695 per week

The alternative to Care Home admission. We offer a comprehensive range of personal and practical care and support to help you maintain your independence whatever your circumstances.

Live-in Care enables anyone with care needs to continue living in their own home with a round-the-clock care worker.

Services are provided 24hrs a day 365 days a year Care workers always wanted Telephone: 07836503504 or 07936118292

m.edmunds@acaresupport.org.uk

3

Name: Date:

Providers of Wellbeing, Social Care and Healthcare Services to elderly and disabled adults in their own home, to help people live as independently as possible in the local communities of Whitstable, Faversham and Herne Bay. All of our staff are fully trained and carry a Criminal Records Checks.

08000 121 247 | www.liveincare.info

Birchwood Care Services

Signature:

1 2 1 is registered with the Care

Commission and is an Position:Quality approved provider to KCC Social Services and to the NHS.

ns

KCC KENT CARD and

PAYMENTS able for any error that occurs in the final entry unless the error hasDIRECT been corrected by the Client on the proof supplied. This accepted Wethe are in a partnership with Birchwood peat entries. Care Choices cannot be held responsible for proof corrections if proofs are returned after dateworking stated above. for after final copy has been cleared. Advertisements cannot be re-set after proofs have been submitted except on payment a House Rest Home ofoffering care for elderly people Tel: 792249 • www.121carekent.co.uk ures on this proof have01227 been produced for visual purposes only. It is not a contract colour proof. The picture may in final theirpublished own homes assisting with:from the proof. The Client warrants that it has copyright in all copy, artwork and photographs which it supplies to Care Choices and d to use such items and the Client under takes to indemnify Care Choices against any damages, losses, cost and expensesCare arising • Help with Shopping Personal rties against Care Choices as a result of Care Choices using such items. Care Choices reserves the right to charge an artwork fee Domestic work undertaken • Sitting service supplied and/or where excessive or unreasonable demands are made of the production team.

co.uk

CANCARE

Visiting the areas of:

INDEPENDENCE IN YOUR OWN HOME

Tunbridge Wells • Pembury • Rusthall Langton Green • Fordcombe • Penshurst • Speldhurst Groombridge • Edenbridge • Chiddingstone Tonbridge • Hildenborough • Leigh

H O M E S E R V I C E S LT D

Road, Croydon, nr Royston, Hertfordshire SG8and 0HF many elderly people Publisher of Regional Care ServicesBirchwood Directories, Care Select, Stockland Green Rd There is no place like home choose House, Care Management Matters and Progress 223 207108to• Email: production@carechoices.co.uk remain independent in theirs with their own belongings and

memories. Cancare Home Services provide a totally reliable and friendly service, our caring staff give support and provide all necessary assistance.

Tel: 01227 711312

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Covering the Canterbury area

Speldhurst, Kent TN3 0TU

Tel: 01892 863710 Fax: 01892 863711 EnquiriEs to thE ManagEr Member of the Kent Community Care Association

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers All domiciliary care providers with the symbol l are members of the Kent Independent Care Association (KICA). For more information about this association see pages 6 and 7 or visit www.kica.care 1.2.1 CARE & MOBILITY LIMITED – 1.2.1 CARE & MOBILITY l Whitstable Advert page 30 OP D PD SI YA Tel: 01227 792249 1ST CARE West Malling Tel: 07502 372112

OP D PD LDA MH AD

ABBEY MEDICAL SERVICES LTD Sittingbourne Tel: 01795 519480 ABILITY PROFESSIONAL CARE SERVICES LTD Maidstone Tel: 01622 684503

OP D PD MH SI YA

OP D PD LDA MH SI YA

ABSOLUTE HOME CARE KENT LTD Aylesford Tel: 01622 719309 OP D PD LDA MH SI YA ACARE Folkestone Tel: 0300 999 8080 ACCESSIBLE CARE Maidstone Tel: 01622 757155 ACTIVE ASSISTANCE – SEVENOAKS Sevenoaks Tel: 01732 779353

Advert page 30 OP D PD MH SI YA

OP D PD LDA MH SI YA AD

OP D PD LDA MH SI YA AD

AFFINITY TRUST – DOMICILIARY CARE AGENCY WEST KENT Ashford OP PD LDA SI Tel: 01233 665234 AGE CONCERN FAVERSHAM l Faversham Tel: 01795 532766

OP D YA

AGE CONCERN MALLING West Malling Tel: 01732 848008

OP D MH YA

AGE UK DOVER COMMUNITY SUPPORT l Dover Tel: 01304 207268 OP D PD LDA MH SI YA AD AGE UK MAIDSTONE Maidstone Tel: 01622 753618

Advert page 24 OP D YA

AGE UK NORTH WEST KENT Gravesend Tel: 01474 564898 OP D PD LDA MH SI YA AD AGINCARE UK Chatham Tel: 0800 012 1247

Advert page 30 OP D PD LDA MH SI YA

AJ HOME TOUCH CARE SERVICES LTD Swanley Tel: 01322 683729

LDA YA

ALL ABOUT HOME CARE (KENT) Southborough Tel: 07785 290131 OP D PD MH SI YA ALL SEASONS & LAURIEM ASSOCIATES LLP Margate Tel: 01622 716780 OP D PD LDA MH SI YA AD ALLIED HEALTHCARE Gravesend Tel: 01474 537455 Hythe Tel: 01303 757395 Maidstone Tel: 01622 695915

OP D PD LDA MH YA OP D PD LDA MH SI YA AD OP D PD LDA MH YA

ALZHEIMER’S AND DEMENTIA SUPPORT SERVICES Gravesend Tel: 01892 559410

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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CARE VISITS AT HOME We care passionately

Our staff Our staff are caring, trained to give medication and police checked. Alternative Bluebird Care offers a realistic cost effective alternative to residential care. With familiar friends, relatives and possessions around, Bluebird Care ‘just happens’. What we offer We offer everything from personal care to shopping, cleaning or social visits. In fact everything you need to stay in the comfort of your own home.

Call and talk to one of our friendly professional teams Canterbury: 01227 206 473 Gravesham & Dartford: 01474 560 160

Maidstone & Tonbridge: 01622 618 786 Sevenoaks: 01732 471 541

Thanet: 01843 570 638 Tunbridge Wells: 01732 373 024

kent@bluebirdcare.co.uk Regulated by the Care Quality Commission and member of UKHCA

www.bluebirdcare.co.uk


Home care providers continued ALZHEIMER’S SOCIETY KENT & MEDWAY Paddock Wood Tel: 01892 835498 OP D YA

AVONDALE HOUSE Westgate-on-Sea Tel: 01843 833973

ANGELS HOME CARE (KENT) LTD – 5 PREMIER PARADE Aylesford Tel: 01622 715500 OP D PD MH SI

B.A.C. CARE LTD – SITTINGBOURNE Sittingbourne Tel: 01795 429042

APPROCARE Sheerness Tel: 07788 275709

OP D PD LDA MH SI AD

ASHFORD INDEPENDENT LIVING SCHEME Ashford Tel: 0300 042 1127 LDA YA

BEACH HOUSE Birchington Tel: 01843 845922

OP LDA MH YA

OP D PD LDA MH SI YA AD

BIRCHWOOD CARE SERVICES l Speldhurst Advert page 30 OP PD Tel: 01892 863710

Advert page 44 D PD LDA MH SI YA AD OP D PD LDA MH SI YA AD

AUSTEN ALLEN HOMECARE l Dartford Tel: 01322 424558 OP D PD LDA MH SI Gravesham Tel: 01322 424558 OP D PD LDA MH SI YA AD AVALON ENTERPRISE (UK) LTD Ramsgate Tel: 01843 596652

PD LDA

AVANTE HOME CARE AND SUPPORT SERVICE Faversham Advert page 26 Tel: 01795 597454 OP PD LDA MH SI AVIDITY LINX LTD Gravesend Tel: 01474 391153

LDA MH YA

OP D YA

OP PD LDA MH YA

ASPIRE HOME CARERS LTD Folkestone Tel: 01303 258348

AUDLEY CARE LTD Bearsted Tel: 01892 633101 Tunbridge Wells Tel: 01892 616769

BAY VIEW CARE LTD Deal Tel: 01304 379110

OP PD

BEECH TREE TOTAL CARE l Ashford OP D PD MH SI YA Tel: 01233 627857 Birchington OP D PD LDA MH SI YA Tel: 01843 292925 South East Kent OP D PD LDA MH SI YA Tel: 01303 255452

ASPIRATIONS KENT Canterbury Tel: 01304 849020

ATHLONE CARE Dartford Tel: 01322 274747

MH

OP YA

BLOSSOMS CARE SERVICES LTD DCA Sittingbourne Tel: 0800 917 7045 BLUEBIRD CARE Ashford and Swale Tel: 01233 501222 BLUEBIRD CARE Canterbury Tel: 01227 206473 Gravesham & Dartford Tel: 01474 560160 Maidstone & Tonbridge Tel: 01622 618786 Sevenoaks Tel: 01732 471541 Thanet Tel: 01843 570638 Tunbridge Wells Tel: 01732 373024

OP D PD LDA

OP D PD LDA YA

Advert page 32 OP D PD LDA MH SI YA AD OP D PD LDA SI OP D PD SI YA OP D PD MH SI YA OP D PD LDA MH SI YA AD OP PD LDA SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

33


supporting independence with care at home

Carewatch is a leading provider of home care services in the Maidstone, Medway & Ashford area. For over 20 years we have been helping people across the UK to maintain their independence and wellbeing within the comfort of their own homes and communities. Call us today to find out how we can help you or a loved one.

Maidstone tel: 01622 681550 Ashford tel: 01233 822292 Medway tel: 01634 913550

� � � � �

Daily Visiting Care Live in care Dementia Care Respite Care Mental Health Support

� � � � �

Physical Disabilities support Elderly care Home from hospital service Rehabilitation and recovery Learning disabilities support

Maidstone info@carewatchmaidstone.co.uk info@carewatchashford.co.uk Ashford Medway info@carewatchmedway.co.uk

Could you be a Care Professional? We are currently recruiting Care professionals in the Maidstone, Medway and Ashford areas. Our Care professionals are responsible for ensuring that people receive the very best standards of care and support in their own home. If you think you have what it takes then please apply now by calling the number above.

Chameleon Care

Adapting to your every need

THE GARDEN OF ENGLAND

• • • • • • •

Personal Care Domestic services Shopping Escorting visits Medication assistance Sit in service Sleeping and wake night service • Care for long term or terminal illness • Live-in services from emergency to short or long term

Future of Care

We have over 20 years of trusted experience in Homecare Garden of England are a family run business dedicated to providing a friendly, trustworthy service for friends, family & loved ones that is tailored to each individual’s needs. We have over 20 years of trusted experience built on strong relationships with our customers working in and around the Maidstone, Kent area. Our dedicated and kind staff undergo extensive training and background checks and are personally hired and vetted by our founder to ensure personality fit is right and our care & support is to the highest standard.

Meal preparation Personal & care companionship

Support with medication

Overnight stays

Domestic chores

(incl. laundry & Ironing)

All staff are thoroughly vetted, fully trained in moving and handling, first aid, handling medication, NVQs plus more. We can provide assistance with personal care, preparation of meals, domestic tasks, overnight care, plus many other tasks. Our services are tailored to meet your individual needs. For further information and details, do not hesitate to contact us.

Email: enquiries@chameleoncare.co.uk

Tel: 01322 291000 Tel: 01304 215382 01622 662 942 www.goehomecare.co.uk

34

Unit 6-8 The Base, Dartford Business Park, Victoria Road, Dartford, Kent DA1 5FS Fax: 01322 291015

Suite B, Dover Innovation Centre, Whitecliff House, Poulton Close, Dover, Kent CV17 0HL Fax: 01304 215287

www.chameleoncare.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued BRAEBURN CARE LTD Tonbridge Wells Tel: 01892 704153 OP D PD LDA MH SI YA AD

CARE SISTERS LTD Sheerness Tel: 01795 482427

BRAMBLING HOUSE Dover Tel: 01304 830276

CARE V YES Maidstone Tel: 07850 769493

OP D PD SI YA

BROOKLANDS HOMECARE LTD – EDENBRIDGE Edenbridge Tel: 01732 865956 OP D PD MH SI YA BUILDING BRIDGES HOME SUPPORT SERVICES Dartford Tel: 01322 281833 BURHAM COURT Rochester Tel: 01634 685025 CAMELOT LODGE Folkestone Tel: 01303 251215

LDA

PD LDA MH SI YA

OP D PD SI

OP D PD LDA MH SI YA AD

CAREMARK Maidstone Tel: 01622 325325 Thanet Tel: 01843 235910

OP D PD LDA MH SI YA AD

CARERS CHOICE Gravesend Tel: 01474 536062

LDA

OP YA

CAREWATCH (MAIDSTONE–ASHFORD) Maidstone Advert page 34 OP D PD LDA MH SI YA AD Tel: 01622 681550

MH YA

CARING COMPANY, THE l Dover Tel: 01304 207010

CANCARE HOME SERVICES LTD Sturry Advert page 30 Tel: 01227 711 312 OP

CARING FOR YOUR NEEDS Ramsgate Tel: 01843 482222

CANTERBURY Canterbury Tel: 01227 712300

CARTREF HOMES SUPPORTED LIVING SCHEME Sittingbourne Tel: 01795 477966

CARE 77 LTD Tonbridge Tel: 01892 577060

OP D PD MH SI YA

OP D PD SI YA

CARE AT HOME SERVICES (SOUTH EAST) LTD l Herne Bay Tel: 0845 894 1564 OP D PD MH SI YA AD Thanet Tel: 01843 609533 OP D PD MH SI YA AD Tunbridge Wells Tel: 01892 510844 OP D PD MH SI YA AD CARE COMPANY, THE Tenterden Tel: 01580 762202

OP D PD

CCK SUPPORT LTD l Canterbury Tel: 01227 714727 CHAMELEON CARE (DARTFORD) l Dartford Tel: 01322 291000 Dover Tel: 01304 215382

Advert page 36 OP D PD MH SI

OP D

LDA YA

OP D PD LDA MH SI YA AD

Advert page 34 OP D PD LDA MH SI YA OP D PD LDA MH SI YA

CLARRIOTS CARE KENT SOUTH WEST West Malling Tel: 0333 200 7239 OP D PD LDA MH SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

35


Home care providers continued CLEVELAND HOUSE LTD Broadstairs Tel: 01843 866509 COMCARE l Herne Bay Tel: 01227 365887 COMMUNITY LIFELINE l Longfield Tel: 01474 709000

LDA YA

LDA MH YA

OP PD LDA SI YA

CROSSROADS CARE EAST KENT Herne Bay Tel: 0845 095 6700 OP D PD LDA MH SI YA

OP D PD LDA YA

CROWN HOUSE Dartford Tel: 0203 4051714

COMMUNITY NURSING & CARE AGENCY LTD Ashford Advert page 38 Tel: 01233 619530 OP D PD LDA MH SI YA COMMUNITY SUPPORT SERVICES DOMICILIARY AGENCY Ashford Tel: 01233 861505 COTTAGE, THE Ramsgate Tel: 01843 595091

CRAEGMOOR SUPPORTING YOU IN THE SOUTH EAST New Romney Tel: 01797 361541

LDA YA

OP LDA YA

OP D PD SI YA

DIMENSIONS KENT DOMICILIARY CARE OFFICE Sandwich Tel: 0300 303 9011 LDA DIRECT CARE (KENT) Snodland Tel: 01634 242499

OP D PD MH SI

DOMUS LIVE-IN CARE LTD Tunbridge Wells Tel: 01892 512961 OP D PD MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) For more information call

01304 207010 debra@caringcompanykent.co.uk

The Caring Company is an established company and has been providing home care and domestic assistance to people in their own homes since 1993. We work with Kent County Council, NHS and private clients and are registered with The Care Quality Commission. You will be pleasantly surprised how we can help. From cleaning and pet walking to preparing for or rising from bed, so why not give us a call to discuss your individual requirements. Services include: • Elderly care • Care for the disabled • Dementia care

• Cleaning

• Terminally ill care

On behalf of all the family I would like to say how wonderful your caring team is. They give Dad the care that he needs to stay at home and takes the worry from the family as we know he is happy. Your care and support is very much appreciated. Mr & Mrs P

36

• Young people who need help

• Shopping • Preparation of meals • Escort duties to G.P., clinics

” www.caringcompanykent.co.uk • Sitting service

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued DORRIEMAY HOUSE l Margate Tel: 01843 292616 DOVER AND DEAL INDEPENDENT LIVING SCHEME Dover Tel: 01304 828585

LDA

LDA YA

GARDEN OF KENT HOMECARE LTD, THE T/A GARDEN OF ENGLAND HOMECARE Maidstone Advert page 9 and 34 Tel: 01622 662942 OP D PD MH SI YA GENUINE CARE HOMECARE SERVICES LTD l Edenbridge Tel: 01732 866627 OP D PD MH SI YA AD

EAST KENT MENCAP DOMICILIARY SERVICE Cliftonville Tel: 01843 224482 LDA

GILES CARE LTD Margate Tel: 01843 224036

EDENBRIDGE AND SUPPORTED LIVING SERVICE Edenbridge Tel: 01732 782700 OP LDA YA

GRAVESEND AGE CONCERN Gravesend Tel: 01474 564898

ELYSIUM SUPPORTED LIVING LTD Tonbridge Tel: 01732 783503

HALDEN HEIGHTS CARE COMMUNITY ASSISTED LIVING Ashford Tel: 01233 851136

LDA MH YA

ENABLING CARE FOR YOU LTD Sevenoaks Tel: 01732 811038 OP D PD LDA SI YA EVERYCARE (WEST KENT) LTD Tunbridge Wells Tel: 01892 536888 OP D PD MH SI YA EXPERTISE HOMECARE Canterbury & Coastal Tel: 01227 207340 OP D PD LDA MH SI YA AD Central & West Kent Tel: 01892 315288 OP LDA MH SI YA FIGTREE CARE SERVICES LTD Dartford Tel: 01322 314878 OP PD LDA MH YA AD

OP PD LDA MH

OP D PD

OP

HALE PLACE GARDEN LODGE Tonbridge Tel: 01622 871081 OP D PD MH SI YA AD HALL, THE Ashford Tel: 01233 732036

OP LDA YA

HAWKINGE HOUSE Folkestone Tel: 01303 890100

Advert page 98

HAZELDENE HOUSE Tunbridge Wells Tel: 01892 826500

Advert page 8

OP D PD MH YA

OP D MH

FOLKESTONE INDEPENDENT LIVING SCHEME Hythe Tel: 01303 717024 PD LDA YA

HEAD FIRST (ASSESSMENT, REHABILITATION AND CASE MANAGEMENT) LLP Hawkhurst Tel: 01580 752275 OP D PD LDA MH SI YA AD

FORGE HOUSE Chatham Tel: 01634 566552

HEALTH & LIFE CARE UK Ashford Tel: 01233 611168

LDA MH YA AD

FUTURE HOME CARE LTD KENT West Malling OP D PD LDA MH SI YA Tel: 07545 734795

HEART HOMECARE LTD Sittingbourne Tel: 01795 601253

Advert page 38 OP D PD LDA MH SI YA

OP D PD MH SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

37


PROVIDING HIGH QUALITY CARE IN YOUR OWN HOME

Confused? Helping Hand Care Company prides itself in providing the highest quality care to service users in the comfort of their own homes. We are registered with CQC to provide care services in Dover, Folkestone, Deal, Sandwich and surrounding areas. All our staff have enhanced D.B.S. checks.

Services we provide: Respite Care z Palliative Care Assistance with toileting and incontinence aids z Washing, showering and bathing z Personal Care z Laundry and Ironing z Meal preparation z Shopping trips accompanied / unaccompanied z Prescription collection z Assistance with medication z z

Dover: 01304 242981 Registered with CQC

E: care@helpinghandcarecompany.co.uk

jasmine homecare trusted services

Caring for people in their own homes

Our carers are hand picked and provide care from 30 minutes to 24 hours. To find out more please call our friendly team on MAIDSTONE: 01622 759 946 CRANBROOK: 01580 713 533 Jasmine Care South East Ltd. offers services in the whole of Kent and East Sussex

Homecare to suit your needs At Health & Life Care we take your care personally. We provide a variety of services to care and support you in the comfort of your own home.

Familiar surroundings can be reassuring for those suffering with dementia. Could care in the home be the best option? Your Partners in Care

For information on professional home care and to discuss your options:

Call 01233 619530 info@careinkent.co.uk www.careinkent.co.uk

Quality home care as individual as you are

We provide care and support to the elderly and people with learning or physical disabilities in Herne Bay, Whitstable and surrounding villages

Personal care washing • bathing • showering • dressing Domestic support housework • cleaning • laundry • ironing Cooking in your own home breakfast • lunch • tea Social calls companionship • sit in service • dog walking Support with everyday living medication assistance

Tel: +44 (0)1227 362312

w w w. h o m e s e r v i c e l l p . c o . u k For a free no obligation care assessment call us on 01233 611168 or email us at info@hlcuk.co.uk

38

Registered with Care Quality Commission

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued HELPING CARING HANDS LTD Sheerness Tel: 01795 667685

OP D LDA

HOMECARE UNIQUE LTD Maidstone Tel: 01622 296092

OP D PD SI YA

HELPING HAND CARE COMPANY LTD l Dover Advert page 38 Tel: 01304 242981 OP D PD SI

INCHWATER HOME CARE Dover OP D PD LDA MH SI YA Tel: 01304 241684

HELPING HANDS MAIDSTONE Maidstone Advert page 26 Tel: 01622 528378 OP D PD LDA MH SI YA AD

JASMINE HOMECARE Maidstone Tel: 01622 759946

HERE2CARE (DARTFORD) Dartford Tel: 01322 225513

JOBDONE AGENCIES LTD Dartford Tel: 01322 314902

HF TRUST – KENT DCA Hythe Tel: 01303 260453 HILTON NURSING PARTNERS LTD Ashford Tel: 01732 373048

OP D PD LDA YA

OP LDA YA

OP D PD LDA MH SI YA AD

HLC CARE AGENCY LTD Dartford Tel: 01322 284883

OP D LDA YA

HOME INSTEAD SENIOR CARE East Peckham Tel: 01622 873414 OP D PD MH SI YA Tonbridge Tel: 01732 759854 OP D PD LDA MH SI YA Ramsgate Tel: 01843 862268 OP D PD LDA MH SI YA AD HOME SERVICE COMPLETE CARE LLP l Herne Bay Advert page 38 Tel: 01227 362312 OP D PD LDA SI HOME SUPPORT Canterbury Tel: 01227 861110 HOME SUPPORT NETWORK GRAVESEND SEC Gravesend Tel: 0300 041 0800

OP D

OP LDA YA

Advert page 38 OP D PD YA

K D CARE LTD Sittingbourne Tel: 01795 844814

OP YA

OP D YA

KENT AND MEDWAY DOMICILIARY CARE AGENCY Dover Tel: 07793 650636

LDA YA

KENT CARE AT HOME SERVICE Sevenoaks OP D PD LDA MH SI YA Tel: 01732 458562 KENT CARERS LTD – HEAD OFFICE Dartford Tel: 01322 277944

OP D PD LDA MH SI YA AD

KENT DCA Folkestone Tel: 01303 270024

LDA MH

KENT ENABLEMENT AT HOME Ashford Tel: 0300 041 0404 OP D PD LDA MH SI YA Broadstairs OP PD Tel: 01843 873517 Gravesend OP PD Tel: 0300 041 1480 Sittingbourne OP PD Tel: 0300 041 1480 West Malling OP D PD LDA MH SI YA Tel: 0300 041 1480

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

39


“You don’t need to move into a care home, when you can have all the support you need in yours !” Kent Home Care provide affordable Live in Care & Support solutions throughout Kent. Enabling you to remain at home with a bespoke care & support solution promoting your independence and respecting your wishes.

kenthomecare.com

talk to us 01227 788 700 www.kenthomecare.com Open 7 days a week

Emergency Cover

Respite & Holiday

Companionship

Dementia Care

Couples

Home from Hospital

Live in Care & Support Solutions

LET US HELP !! “To care as we would expect others to care for us” Contact our caring team to discuss a support package to suit you. 01227 772515

Do you or a family member require 1st class service, to stay independent at home? A dedicated family business established in 1994. Are you worried that you’re not financially eligible? We can help, call and ask for advice. CQC registered

108/109 John Wilson Bus Pk, Whitstable, Kent, CT5 3QT www.tenderlovingcarers.com

Kent Card accepted

NELSON PARK HOMES SupportEd Living and doMiciLiary carE Specialising in learning disability, autism, epilepsy and other associated medical & mental health needs. Care is provided in your own home or in one of our small houses/bungalows along the Kent coast. Individual support packages tailored to meet each clients needs, including 24 hour care by experienced, qualified staff.

For a brochure please contact Tina Dennison on 01304 852160 Mob: 07740 512943 Email: manager.nelsonpark@xln.co.uk Web: www.nelsonparkcare.co.uk Tina Dennison, 5 Salisbury Road, St Margarets Bay, Dover CT15 6DL

One 2 One Care Services

Exceptional quality companionship and care in your own home. Dementia expertise.

u

We are a small private agency, who specialise in direct payments. We Guarantee continuity of care. u

Fully licensed and insured. Bespoke Later Life Support

24 Hour emergency call out service is available on:

01233 610542 u 21 Vincent Place, Kennington, Ashford, Kent, TN24 9QZ

40

Contact: 01795 597983 Syndale Park, Faversham ME13 0RH info@noplacelikehome.eu CQC registration: 1-663880974

Private companionship and care service for Canterbury and Swale senior residents

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued KENT HOME CARE LTD Canterbury Tel: 01227 788700

Advert page 40 OP D PD MH SI YA

KENT SOCIAL CARE PROFESSIONALS DOMICILIARY SERVICE Maidstone Tel: 01622 764014 OP D PD LDA MH SI YA AD KENT SUPPORTED LIVING SERVICES Tonbridge Tel: 07545 503946

OP PD LDA MH SI YA

KEY CARE MANAGEMENT LTD Canterbury Tel: 01304 240555 KIMBERLEY RESIDENTIAL HOME LTD Dartford Tel: 01322 291885 L’ARCHE KENT Canterbury Tel: 01227 643025

OP

OP D

OP LDA YA

LAURIEM COMPLETE CARE LTD Deal Tel: 01304 361222 OP D PD LDA YA Ditton Tel: 01622 716780 OP D PD LDA YA LIBERTY LODGE LTD Folkestone Tel: 07546 240551 LIFE CHOICE Tunbridge Wells Tel: 0300 041 1345 MADEIRA LODGE CARE HOME New Romney Tel: 01797 363242

OP LDA MH SI YA AD

PD LDA YA

OP D MH

MAIDSTONE HOME CARE LTD Aylesford Tel: 01622 719988 OP D PD MH SI YA

MANDALAY CARE HOME Folkestone Tel: 01303 258095

LDA

MARJON HOME SUPPORT AGENCY Whitstable Tel: 01227 273660 MCCH (HERMITAGE COURT) Maidstone Tel: 01622 722400

OP PD YA

LDA MH

MEARS CARE – ASHFORD l Ashford Tel: 01233 656520 OP D PD LDA MH SI YA AD MEARS HOMECARE LTD MAIDSTONE Maidstone Tel: 0333 200 4043 OP D PD LDA MH SI YA AD MERIDIAN COMMUNITY CARE LTD – DOVER Dover Tel: 01227 712300

OP D PD MH SI YA

MERITUM INTEGRATED CARE LLP Ashford Tel: 01233 620071 OP D PD LDA MH SI YA AD Folkestone Tel: 01303 272348 OP D PD LDA MH SI YA AD Maidstone Tel: 01622 684471 OP D PD LDA MH SI YA AD MIHOMECARE Dover Tel: 0333 121 6401 Ramsgate Tel: 0333 121 8701

OP D PD LDA MH SI YA AD OP D PD LDA MH SI YA

MILESTONES OUTREACH SUPPORT TEAM – MOST Tonbridge Tel: 01892 839990

LDA

MILL HOUSE COMMUNITY CARE Faversham Tel: 07958 233698 OP D PD LDA SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

41


Homecare Services by Nurse Plus - our fully trained staff provide personalised short and long term assistance to help you live more independently. For an informal chat please call your local office Ashford: 01233 641373 Canterbury: 01227 765106 Dover: 01304 273300 Folkestone: 01303 250200 Maidstone: 01622 762903 + Fully trained and DBS checked staff + Registered with CQC - Care Quality Commission + Times to suit you, 7 days a week + Complex and continuous care packages + Out of Hours on call service - no call centres + Offering assistance with personal care, domestic work, getting in/out of bed, bathing, day trips, assistance getting dressed, social inclusion, live in care and much more.

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 42

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued NAS COMMUNITY SERVICES (KENT) Gravesend Tel: 01474 535057 NEW HORIZONS BROAD OAK LTD RESOURCE CENTRE Margate Tel: 01843 295680

LDA

PD LDA SI YA

NIGHTINGALE HOMECARE AND COMMUNITY SUPPORT SERVICES LTD Folkestone Tel: 01303 271959 OP D PD LDA MH SI YA NO PLACE LIKE HOME l Faversham Tel: 01795 597983

Advert page 40 OP D

NURSE PLUS AND CARER PLUS UK LTD l Ashford Advert page 42 Tel: 01233 641373 OP D PD LDA MH SI YA AD Canterbury Tel: 01227 765106 OP D PD MH SI YA AD Dover Tel: 01304 273300 OP D PD LDA MH SI YA AD Folkestone Tel: 01303 250200 OP D PD LDA MH SI YA AD Maidstone Tel: 01622 762903 OP D PD LDA MH SI AD OAST, THE Maidstone Tel: 0845 095 6700

OP D PD LDA SI

ONE 2 ONE PRIVATE CARE SERVICES Ashford Advert page 40 Tel: 01233 610542 OP D PD LDA MH SI YA ONE STEP SOUTH DOMICILIARY CARE AGENCY Folkestone Tel: 01303 227371 OP D PD LDA MH SI YA AD PARK HOUSE COMMUNITY CARE Folkestone Tel: 01303 858119

OP LDA

PARK VIEW DOMICILIARY CARE Deal Tel: 07872 014850

PD LDA

PCT DIAMOND CARE SERVICES LTD Dartford Tel: 0208 850 6993 OP D PD MH SI YA PHOENIX DOMICILIARY CARE AGENCY Northbourne Tel: 01304 379917 OP D PD LDA MH PRESTIGE NURSING Dartford Tel: 01322 270092

OP D PD LDA MH SI YA AD

PSA HOME CARE Ashford Tel: 01622 236344 PULSE – KENT West Malling Tel: 0333 577 7008

OP D PD MH SI YA

OP D PD LDA MH SI YA AD

QUEEN ELIZABETH COURT Aylesford Tel: 01622 717463 RIGHT AT HOME (EAST KENT) Ramsgate Tel: 01843 598695

OP PD SI

OP D PD SI YA

RNID ACTION ON HEARING LOSS NORTHDOWN ROAD Margate Tel: 01843 262030 PD LDA MH SI YA ROYAL MENCAP SOCIETY – KENT DOMICILIARY CARE AGENCY Edenbridge Tel: 0808 808 1111

LDA

SAFEHANDS (FOLKESTONE) Folkestone Tel: 01303 274500 OP D LDA MH SI YA AD SC SUPPORT & CARE SERVICES LTD Aylesford Tel: 01732 875888 OP D PD LDA MH SI YA SCOTT CARE LTD (SITTINGBOURNE BRANCH) l Sittingbourne Tel: 01795 508860 OP D PD LDA MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

43


oliday cover ssistance with getting up ed, whatever the time omeone to accompany y ppointments or social ac AA little little planning planning now now willwill give give youyou thethe lifelife you’re you’re omeone to go shopping looking looking forward forward to.to. ou, collect o Life’s for living, not worrying. But that’s prescriptions For example, you may want: sometimes easier said than done. � � A hand with cleaning, ironing and preparing meals heThe dog homecare we provide gives the support � � Long term, short term or emergency care that’s best for you so you can look forward� to the things that interest you, without the burden of what might hold you back. �

� A little help and company whilst recovering from illness � Live-in, sleep-in or night care, or simply holiday cover � Assistance with getting up and going to bed, whatever the time � Someone to accompany you to appointments or social activities � Someone to go shopping with you, for you, collect prescriptions or even walk the dog

eodo is help is help you yo How can we help? It entirely depends on � how you’d like us to get involved; we can do as much or as little as you want. � Remember, you don’t have to change your� routine just to make things easier for us. It’s the other way around.

ley Audley ers n: on: Your Your life’s life’s your your own. own. AllAll wewe dodo is help is help youyou livelive it. it. For confidential confidential andand and completely completely free free advice advice call call Audley For confidential completely free advice callAudley Audley Care Horse Branch Manager Joanna Lander on: CareWhite Care White White Horse Horse Branch Branch Manager Manager Joanna Joanna Peters Peters on: on:

01672 01672870747 870747 01488 687020 01926 833048 www.audleycare.co.uk www.audleycare.co.uk

Published by AUTHORISED PUBLICATIONS LTD 119-121 Brent Street, London NW4 2DX t:020 8457 9100 f:020 8457 3060 (WICCG14) • (NW) •


Home care providers continued SEEABILITY – KENT SUPPORT SERVICE Maidstone Tel: 01622 764531

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SENTINEL CARE New Romney Tel: 01797 361744

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ST GABRIEL’S HOUSE – APARTMENTS AND DANE END Westgate-on-Sea Tel: 01843 831823 SUNNYBANKS HOME CARE SERVICE Cowden Tel: 01342 850898

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SUNNYSIDE DOMICILIARY SUPPORT SERVICES LTD Farningham Tel: 01322 867820 SUPERIOR CARE l Maidstone Tel: 01622 230800 Whitstable Tel: 01227 771122

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SWANSTAFF RECRUITMENT LTD Swanley Tel: 01322 618100 OP D PD LDA MH SI YA TAMARISK New Romney Tel: 01797 364562 TENDER LOVING CARERS l Whitstable Tel: 01227 772515 TERRABLU HOMECARE Tunbridge Wells Tel: 01892 529429 THANET INDEPENDENT LIVING SCHEME Margate Tel: 01843 294943

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TOWN & COUNTRY HOMECARE LTD l Tenterden Tel: 01580 762244 OP D PD SI YA TURNING POINT – KENT DCA Broadstairs Tel: 07891 545725

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UNITY CARE SOLUTIONS (MAIDSTONE) West Malling Tel: 0845 034 6410 OP D PD LDA MH SI YA VOLCARE CANTERBURY AND THANET Herne Bay Tel: 01227 749400 OP D PD LDA MH SI YA AD WATLING COURT Gravesend Tel: 01474 352201

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WAVE HILL Dover Tel: 01303 211180

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WELCOME HOME Leysdown Tel: 01795 510884

OP D PD LDA SI YA

WESTMINSTER HOMECARE LTD (BEXLEY) Dartford Tel: 01322 280680 OP D PD LDA MH SI YA AD WOOD STREET DAY CARE CENTRE (AGE UK), THE Tunbridge Wells Advert page 24 Tel: 01892 522591 OP YA WOODCHURCH HOUSE Ashford Tel: 01233 861600

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XTRACARE LTD l Aylesford Tel: 01622 792845

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YOAKLEY HOUSE CARE HOME Margate Advert page 116 Tel: 01843 223652 OP YOUR CHOICE Deal Tel: 01304 367294

OP PD LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Specialist services Learning disability The Government has indicated that services for people with disabilities should promote the following key principles: • respect people’s rights;

Community and Learning Disability Teams Ashford and Shepway Tel: 03000 410501

• actively promote people’s independence;

Canterbury and Swale Tel: 03000 422800

• ensure that people have and are able to make choices in all areas of their lives; and

Dartford, Gravesend and Swanley Tel: 03000 410505

• create opportunities for people to be included, rather than separated from, society.

Dover and Thanet Tel: 01304 828555

If you are assessed as eligible for support, the local authority may help you find the right support to meet your needs. Services can include help in the home (explained on page 21), adaptations and equipment (see page 10) and holidays.

Maidstone and Malling Tel: 03000 410333 South West Kent Tel: 03000 417222

Mental health Your GP should be your first point of contact if you need help with a mental health condition or you are concerned about your mental health. They may refer you to your local Community Mental Health team. These teams are made up of different professionals who will, with your permission, assess your mental health needs. They will then work with you to plan any support you may be assessed as needing.

For people looking to move out of their family home, there are a number of options that could be explored before considering residential care. You may want to have your own home with support arranged as necessary or you may want to look into a supported living scheme, explained on page 29. These options can give greater independence and choice. A good quality care home can also help to promote independence and can be a step towards more independent living for some people who may initially require more support.

46

Physical disability If you have a physical disability or a long-term illness, organisations in the independent and not-for-profit sectors may be able to signpost you to, or provide you with, a range of services to help you live as independently as possible. There are also services available to support your carer.

Sensory services If you are d/Deaf, blind, sight impaired or deafblind there are a number of organisations in Kent that may be able to offer you advice and support.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Hi Kent Hi Kent is a local registered charity for deaf and hard of hearing people. For more information on support in your local area, visit www.hikent.org.uk or call 01622 691151 or text 07795 951466. Kent Association for the Blind (KAB) KAB offers comprehensive support services to sight impaired people of any age. They work across Kent, Medway, Bromley and Bexley. Web: www.kab.org.uk Bromley Team Tel: 0208 464 8406 Email: rehab.bromley@kab.org.uk Canterbury Team Tel: 01227 763366 Email: rehab.canterbury@kab.org.uk Maidstone Tel: 01622 691357 (Main Reception) Tel: 01622 358995 (Rehab) Email: enquiry@kab.org.uk Medway Tel: 01634 332929 Email: rehab.medway@kab.org.uk

Advocacy Advocates can give advice, support and information to people of any age. They help you to voice your concerns and guide you through difficult or challenging times. You should consider using the services of an advocate if you feel unsure or concerned when you are faced with making an important decision about your care. Advocates are not there to tell you what to do or to make your decisions for you, but to help you express your views and make your own decisions. For further information, see ‘Useful local contacts’ on page 125.

End of life care Although the subject of dying is often painful to contemplate, it is essential that you and your relatives discuss your wishes as you near the end of your life. Good planning for all your needs should mean that you can (if you choose) remain in your home or care home in your last days and not have to be admitted to hospital. When choosing a service you should consider its end of life care philosophy and policies. Enabling people to die in comfort and with dignity is a core part of providing care and the way care professionals approach the process will be incredibly important for you, your family and carers. The service should have an open approach to end of life care. It should initiate conversation with you and your family and work with your GP to ensure your needs and wishes are discussed and planned for. An end of life care plan should also be drawn up, as it is vital to establish your preferences and choices. You could use the Preferred Priorities for Care (PPC) document to help with outlining your wishes. The PPC document is designed to help you prepare for the future and gives you an opportunity to think about, talk about and write down your preferences and priorities for care at the end of life. It is also important to know that all health and social care staff must be trained in communication regarding end of life care and will be trained in assessing the needs of individuals and carers. It is worth asking care providers whether they are working towards The Gold Standards Framework. This can be used in various settings, for example hospitals and care homes, to improve the co-ordination and communication between different organisations involved in providing care for someone near the end of their life.

Visit www.carechoices.co.uk for further assistance with your search for care

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Useful websites Compassionate Communities Compassionate Communities aims to help people develop the skills to address issues raised by end of life and other losses. It also tries to be a helpful, empathic ear. www.compassionatecommunities. org.uk Dying Matters Set up by the National Council for

Palliative Care, the coalition aims to promote awareness of dying, death and bereavement. The website has a comprehensive support section. www.dyingmatters.org WidowNet Established in 1995, the first online information and self-help resource for, and by, widows and widowers. www.widownet.org

Care homes Residential care

There are two types of residential care home:

All care providers in the country must be registered with the Care Quality Commission (CQC). All services are inspected by the CQC, which reports on its findings and rates each home. These inspection reports and ratings are available at the home or from the CQC (www.cqc.org.uk). Before you decide whether to move into a residential home, you may want to contact the council for a needs assessment (see page 15).

Care homes (personal care only) If you are reasonably active, but would like greater security and care, a residential home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and help with moving but you may need to pay for it, depending on your needs and finances. See page 56 for more information on paying for your care or visit www.kent.gov.uk and search ‘paying for residential care’. Care homes with nursing A care home with nursing provides the same support as a care home but with 24-hour nursing staff on hand. If you think you may need nursing care in a home, you will need to be visited by a social worker or a care manager to work out what care you will need. This visit might be in your own home, or in hospital if you’ve been ill, or in a care home. You will be fully involved in planning your care needs. If, after a needs assessment, a care home

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


providing nursing care is the best solution for you, a social worker will give you information to help you find a home which meets your care requirements. The cost of the nursing care part of your fees is paid by the NHS to the home directly. Check with Adult Social Care for current rates.

activity to start the day. Watching your favourite TV programmes or listening to the birds sing might bring a smile. Attending an exercise class might make you feel better. All of these can be defined as ‘activities’. They can provide a point of interest, fun and challenge to each day.

For further information on care homes and care homes with nursing, and how to find one to meet your needs, call this Directory’s independent helpline 0800 389 2077.

Lots of care homes now employ a dedicated activity co-ordinator. What they do and how they do it varies from one home to another. In the best homes they are fully integrated into the staff team, play a key part in developing care plans and ensure that all staff appreciate the part they play in delivering high-quality activity provision.

Activities in care homes The word ‘activity’ can imply many different things but in the context of a care home it should mean everything a resident does from when they wake up in the morning until they go to sleep at night. Choosing what colour cardigan to wear can be an enjoyable

Review the ‘Activities’ section of the care homes checklist on page 52 for questions to consider asking potential providers.

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 Visit www.carechoices.co.uk for further assistance with your search for care

49


Care homes checklist

© 2016 Care Choices Ltd

Home 1

Fees per week: £

Home 2

Fees per week: £

Home 3

Fees per week: £

First impressions

1 2 3

• A re there toilet facilities within easy reach of the communal facilities?

• W ere you met by someone when you first arrived at the care home?

• Are there both showers and baths?

• Do staff seem warm, friendly and polite?

• A re bathrooms adapted to help people in and out of the bath?

• Do the residents seem happy, active and sociable? • Does the home feel homely and welcoming?

Accessibility

• Is the home fresh, clean and comfortably furnished?

• Are all areas accessible for wheelchair users? • Does the home have extra wheelchairs and walking aids?

• How much are the fees? (Insert fees above right.)

• Is there adequate provision for people with sight or hearing difficulties? What evidence is available that shows this?

• Do the fees cover all the services available? • U nder what circumstances will the fees alter – e.g. annually or according to increasing needs?

Life within the home

• Is the notice to terminate the contract reasonable?

1 2 3

• Can you choose when to get up and retire every day?

• Is the home easy to get to for relatives and friends?

• H ow are residents involved in decisions about life in the home?

• D oes the home provide its own transport? Can you see what sort?

• I s there a telephone where you can make and take calls in private and comfort?

Accommodation

1 2 3

• W ill someone post a letter for you? Or is there a post box nearby?

• Are bedrooms single or shared? Is there a choice?

• Is there enough privacy given to residents?

• C an you decorate and re-arrange your room to suit yourself?

• Are there smoking and non-smoking areas?

• Can you bring your own furniture and TV? • Is there a call system for emergencies? • Are there enough electric sockets in your room?

1 2 3

• Are there any rules and restrictions (e.g. going out, time of return etc.)? Can you see a copy of any literature pointing these out?

• Can you see a table of the fees charged?

Transport

1 2 3

• Does the home have the right adaptations and equipment to meet your needs? 1 2 3

Fees

• Is there a separate dining room? Bar?

• Is alcohol served or permitted? • What arrangements are there for religious observance? • C an you handle your own money? If not, what arrangements are in place?

• Can you control the heating in your room? • C an you lock your room and is there a secure place for valuables?

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Continued on page 52

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Personalised care from your local Barchester care home

Pop in and pick up our free care home guides At Barchester Healthcare we know finding the right care home can be a daunting decision so we’ll do everything we can to help. Our carefully selected and well-trained staff are always on hand to offer friendly advice or give tours of the home at a time to suit you. Our welcoming homes have a variety of free guides available to help with the process of choosing a care home, why not pop in and pick up a copy? Useful information is also available in the Help and Advice section of our website, along with information about the services and facilities we provide in your area, including:

Nursing care • Residential care • Dementia care • Respite breaks

If you would like a tour of our homes or just need some friendly advice, your local Barchester care home will be happy to help. Call us or visit www.barchester.com Ashminster House

Emily Jackson House

Clive Dennis Court, Ashford, TN24 0LX

Emily Jackson Close, Sevenoaks, TN13 1XH

414 City Way, Rochester, ME1 2BQ

Tel: 01233 428 424

Tel: 01732 622 687

Tel: 01634 624 163

Newington Court

Winchester House

Keycol Hill, Newington, Sittingbourne, ME9 7LG

180 Wouldham Road, Rochester, ME1 3TR

Tel: 01795 334 085

Tel: 01634 624 164

Friston House


• Does a hairdresser/chiropodist visit?

• Is a library service available?

• Are residents accompanied on visits to the GP or hospital?

• Can you have your own flower bed or help in the garden? 1 2 3

Staff • Do the staff appear clean, cheerful and respectful?

Gardens

• O bserve how the staff talk to residents. Are people treated with dignity as well as being treated in a friendly manner?

• Are all areas safe and accessible? • Is there somewhere to sit? • Are they quiet?

• I s there an adequate number of staff on duty day and night? What evidence is available to back this up?

Contract terms 1 2 3

• Is there somewhere to see them in private? • Can your visitors stay overnight? 1 2 3

• How much choice do you get about meals? • Is the food varied and interesting? • Can the home cater for your dietary needs? • Ask to see a current menu to answer these questions. • C an you have snacks or drinks any time of the day or night? • Can you eat in your room? 1 2 3

• Can you continue to pursue your hobbies and interests? • What sorts of activities and entertainment are organised? • Can you see a copy of the home’s current activities diary? • A re outings and holidays arranged? How much do they cost? £............ £............ £............ • Are escorts available if necessary?

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• Can you retain your own room if away? • Can you have a short-stay or trial period?

• Are all procedures, such as complaints, clearly spelt-out? Where? Ask to see a copy.

• May your visitors join you at meals?

Activities

1 2 3

• Ask to be given a statement of terms and conditions used by the home.

• Are visitors welcome at all times?

Catering

1 2 3

• Are the grounds and gardens attractive?

• Are the staff formally trained?

Visitors

• Can you stay in your own room if you want to?

Notes

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dementia in care homes Care homes and dementia A good care home will follow the concept of a person-centred approach to care for people with dementia. This means that the unique qualities and interests of each individual will be identified, understood and accounted for in any care planning. The person with dementia will have an assessment and an ongoing personalised care plan, agreed across health and social care. This should identify a named care co-ordinator and addresses their individual needs. They must also have the opportunity to discuss and make decisions, together with their carers, about the use of advance statements, advance decisions to refuse treatment, Lasting Powers of Attorney and Preferred Priorities of Care. For more information on these see page 58. It is important that care and support options are tailored to the needs of the individual. Make sure staff know the person you care for by providing life story books, telling staff about their likes and dislikes and providing belongings that bring comfort and have meaning for the person you care for.

personal preferences even in the later stages of the condition? Who is the person in charge of championing dementia care best practice in the home? Further questions to consider are included in the residential dementia care checklist on page 54.

Design and technology The design of a care home specialising in dementia needs to be based on small group living, preferably with accommodation on one level and with opportunities to go in and out of the building within a safe environment. Plenty of natural light and an easy way of finding one’s way around the building and grounds are essential for minimising disorientation.

Staff training Dementia-specific training is essential to ensure that care home staff have an understanding of how best to support and Within the home, much is down to the attitude care for people with dementia. Ask to speak with the Dementia Champion and question and skills of the manager and the staff. Do the placement if the home does not have a they provide an environment that enables a specific Dementia Lead. person with dementia to exercise choice and Visit www.carechoices.co.uk for further assistance with your search for care

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Residential dementia care checklist Things to look for in care homes specialising in dementia. Please use in conjunction with the care homes checklist on page 50. When you visit, spend some time looking around, talking to the manager, staff and residents. Look at several care homes and visit at different times, for

© 2016 Care Choices Ltd

example at the weekend and in the week. If possible go with the person you care for. First impressions count. Think about how you are greeted and the way staff relate to people with dementia. Most importantly, do not be afraid to ask questions. This is always the best way to get information.

Home 1

£

p/w

Home 2

£

p/w

Home 3

£

p/w

The best indication of a good home is that the residents appear happy and responsive. Are there rummage boxes around the home to stimulate residents? 1 2 3 If the person with dementia needs or is likely to need equipment or adaptations you may want to check: There is adequate signage and cues for different parts of the home such as dining room and bathroom. 1 2 3 The home’s policy about locking external doors. 1 2 3 You may want to find out whether the person with dementia can have a single room and whether: Residents are encouraged to bring in some of their own furniture and possessions to increase familiarity. 1 2 3 Residents should be stimulated without feeling stressed. Are reminiscence activities available? 1 2 3 Are residents able to compile memory boxes? 1 2 3

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Do staff compile life story books including photographs and mementoes? 1 2 3 It is important to note whether staff seem friendly and caring towards residents and whether they treat residents with respect. What training and experience in dementia care do they have? 1 2 3 Will the person with dementia have a member of staff particularly responsible for their care? 1 2 3 Is there a member of staff you can talk to about your own worries about the person with dementia? 1 2 3 A manager who is caring as well as efficient can make all the difference to a home. Does the manager have a knowledge of dementia and can they deal with difficulties that may arise in an understanding way? 1 2 3 Is there a full assessment at home before a resident is admitted? 1 2 3

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


developed by the publisher of this Directory With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports

• extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care

55


Paying for residential care Care funded by the council

Whether your stay is temporary or permanent, if you receive nursing care in You will need to have a financial assessment a care home you may be entitled to an to see whether the council can help you with NHS Registered Nursing Care Contribution the costs and to see how much you are able (RNCC), sometimes called Funded Nursing to afford. The amount of financial assistance Care, towards the cost of your nursing you may receive will depend on your needs care. This is paid directly to the home and your financial circumstances. See towards your nursing needs. If your needs www.kent.gov.uk and search ‘paying for are primarily health care related, you may residential care’ for more information. be entitled to full funding from your local clinical commissioning group following Paying for your own residential care an assessment under their Continuing Healthcare eligibility criteria, see ‘NHS Self-funding Continuing Healthcare’ on page 17 for more If you are self-funding your care because you information. are not eligible for local authority funding, there are other forms of financial assistance What happens if I move into a care home you may be entitled to. Go to www.kent. independently and run out of money? gov.uk and search ‘paying for residential If there is a likelihood that you will run out care’ to find out more. of money, it’s important that you arrange an assessment of your care needs with Kent Will the local authority pay my fees County Council to ensure they are aware of whilst I am selling my former home? your situation in advance of it happening. If, apart from your property, your other Also check if the care home can continue to capital is below £23,250 the local authority accommodate you at the local authority’s may help with the costs during the first funding rates or whether you will require twelve weeks of permanent care. Beyond a third party top-up or move to a different that period, any financial help will be home. Visit www.kent.gov.uk and search charged against the value of your former ‘paying for residential care’ for more home and recovered from the eventual sale information on what to do if you are worried proceeds. For more information on selling about running out of money. your home to pay for residential care, visit What can I do to avoid this situation? www.kent.gov.uk and search for ‘deferred There are ways of meeting care costs for payments’. as long as you need care whilst using up Do I have to pay Council Tax on an only part of your capital. The important empty property? thing is not to try to do it alone, always seek If you move into a care home and your professional advice. For more details, go property is left empty then you should receive to www.kent.gov.uk and search ‘financial full exemption from Council Tax until it’s sold. advice’. Is there any financial help that is not means tested? Attendance Allowance is a non-means tested, non-taxable allowance, paid at different rates for those needing care by day or by day and night.

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You can contact the Money Advice Service at www.moneyadviceservice.org or call 0800 138 7777, or, to find an independent financial adviser, contact the Society of Later Life Advisers: Tel: 0333 202 0454

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Email: admin@societyoflaterlifeadvisers. co.uk Web: www.societyoflaterlifeadvisers.co.uk

made by someone else, for example, a family member or charity.

Before anyone agrees to make additional payments on your behalf they should be Figures mentioned here may change aware that the amount could change, over the lifetime of this Directory. usually increase, once a year and they need to be confident that they can sustain the payments for as long as they are required. If Contractual relationship with a home the additional payments stop being paid for any reason, then you should seek help and Before you sign any contract with a care advice via Kent County Council. home, the home should give you written details of all the charges it intends to make in its Statement of Purpose document. If there The person who will make the payment on your behalf must sign a contract with the is anything that is not clear or which you do not understand, you should seek professional local council before any contract with the home is signed. In doing so the person must advice. If you are seeking financial support confirm that they have the financial means from the local authority, they will have the to make the third party payments (including contractual relationship with the home on any future increases) for the whole time you your behalf. will live at the care home. If they are unable

Third party payments If you are eligible for local authority support and the home you choose costs more than the rate the local authority usually pays for someone with your needs, you will have the choice to ask someone else to make an additional payment. If there is no-one available to supply the extra payment, you can ask the local authority to find you another placement at the rate they would normally expect to pay. If, however, you do decide to live in the more expensive home and you have someone who is able to make an additional payment for you, they will have to pay the difference between your local authority rate and the amount the home charges. This additional payment is often referred to as a ‘top-up’ or ‘third party contribution’. The law says that you are not allowed to make this additional payment yourself, except in limited circumstances. Therefore, in the main, the additional payment has to be

Planning for care, come and talk to us We provide specialist advice to our clients, their families and carers at your home or in our offices. Our services include: • • • •

Powers of Attorney Mental capacity Court of Protection Wills

• NHS continuing care • Community care • Funding care fees

Speak to Nicola August, Partner and Head of Vulnerable Client on

01227 763939

info@furleypage.co.uk

furleypage.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

57


to maintain the payments and there is nobody else able to meet this cost, you may have to move to a cheaper home within the local authority’s funding levels. If you are already a resident in a care home, and no third party agreement was required at the time you became a resident, the home may seek to introduce a third party payment at a later date, which would need to be agreed first with the local authority. Also, if a change to your arrangements

is made at your request or with your agreement, for example you move to a nicer room, then an additional third party payment can become due.

For more information on paying for care, go to www.kent.gov.uk and search ‘paying for residential care’ where there are links to useful online booklets.

Important information This Directory’s helpline

How solicitors can help

This Directory’s free helpline provides an independent information and help service encompassing care and accommodation. A personalised report can be generated for you, providing details of all home care providers, care homes or care homes with nursing that meet your criteria.

A solicitor can give you impartial advice about wills, gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees.

One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests. The website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Browsealoud’ function.

Lasting Powers of Attorney (LPAs) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/or your property and financial affairs. A LPA is only valid once registered with the Office of the Public Guardian. It allows a person of your choice to make decisions on your behalf at a time when you may be unable.

The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs and should they not have a LPA. The Court procedure is presently very slow and the Whatever your care needs, this Directory, the fees are quite expensive so preparing a LPA Care Choices helpline and website will be able is always advisable, providing you have somebody sufficiently trustworthy to to point you in the best direction, however appoint as your attorney. you would like care information presented.

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an ‘advance decision’, setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result. Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability.

national essential standards of quality and safety to have a simple and easy to use complaints procedure. If you are concerned about the care that you, a friend or a relative are receiving, it makes sense to speak to the manager of the service about your concerns before you take any further action. The problem may be resolved quite easily once they are made aware of it. However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made.

If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of timescales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who specialises in this area of the law. The Citizens Advice Bureau offers an advice service and will be able to recommend solicitors in your area.

If your complaint is about a breach of regulations, contact your local office of the Care Quality Commission (see below for more information about the CQC).

Making a complaint should not be made difficult for you and should not affect the standard of care that you receive, whether in your own home, a care home or care home with nursing. Care services are required under

All care providers must be registered under a system which brings adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety.

If your local authority has arranged and funded a place for you in a care home or has contributed to a home care service, another option is to complain to your social worker/care manager or the department’s designated complaints manager.

If you have been unable to resolve your complaint you can contact the Local Comments, compliments and Government Ombudsman on 0300 061 complaints 0614 and ask them to assist you. The If you use a home care agency or move Local Government Ombudsman looks at into a care home you should feel able to complaints about councils and some other complain about any aspect of your life which authorities and organisations, including adult affects your happiness or comfort. This might social care providers (such as care homes be anything from the way you are treated and home care providers). It is a free service. by staff to the quality of the food you are Its job is to investigate complaints in a fair served. You should also feel free to make and independent way. comments and suggestions about possible improvements to your surroundings and the Inspecting and regulating care services services provided.

Visit www.carechoices.co.uk for further assistance with your search for care

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The Care Quality Commission (CQC) registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others. Inspectors carry out a mixture of announced and unannounced inspections looking at the quality and safety of the care provided. They look at whether the service is: Safe, Effective, Caring, Responsive to people’s needs, and Well-led. Inspection teams are led by an experienced CQC manager and often include experts in their field. The team may also include professional or clinical staff; Experts by Experience; people who use services; and carers. Following an inspection, each care home and home care agency is given a report of how it rates against national essential standards of quality and safety. The CQC has also started rating services as: Outstanding, Good, Requires Improvement and Inadequate.

Out-of-county care You can choose a care home outside your home county. You may want to be closer to friends, family members or you may want to relocate to another part of the country. If your care home place is state-funded, speak to the local authority about who is responsible for your care fees, especially if you choose a care home in another region. Any home you choose must be suitable for your assessed needs and comply with the paying authority’s terms and conditions. You must seek further advice before making your decision. For information on care provision in Kent and other regions, contact this Directory’s helpline on freephone 0800 389 2077 with details of your requirements.

Protecting vulnerable adults

Vulnerable adults may experience abuse, neglect and worse. A vulnerable adult is a person aged 18 years or over who may When considering a care service, it’s always a be unable to take care of themselves or good idea to check its inspection report and protect themselves from harm or from being rating on the CQC’s comprehensive website exploited. www.cqc.org.uk or ask the care provider you are considering for a copy of their latest What is adult abuse? inspection report. Abuse is mistreatment that violates a For any enquiries or to register a concern or a complaint, phone the CQC on 03000 616161 or email enquiries@cqc.org.uk The Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

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person’s human and civil rights. The abuse can vary from treating someone with disrespect in a way which significantly affects the person’s quality of life, to causing actual physical suffering. It can happen anywhere – at home, in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of modern slavery, selfneglect and institutional abuse – where the abuse affects more than one person within an organisation and is not addressed by the service’s management. Who might be causing the abuse? The person who is responsible for the abuse may be known to the person abused and could be: • a paid care worker or volunteer; • a health worker, social care or other worker; • a relative, friend or neighbour;

• let a public service professional, such as a social worker, community nurse, GP, probation officer or district nurse know your concerns. They have responsibilities under the county’s adult protection procedure and can advise you about what to do next. The Disclosure and Barring Service (DBS) There is a barring system for all those intending to work, or working with children and vulnerable adults. This service combines the criminal records checking and barring functions. For disclosure information and services, visit www.gov.uk/dbs

• another resident or service user; • an occasional visitor or someone who is providing a service; or • someone who deliberately exploits vulnerable people. If you think someone is being abused, contact Adult Social Services (see page 4 for contact details). Your concerns will be taken seriously and will receive prompt attention, advice and support. If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved Adult Social Services will work with them and with you to support you.

Care home owners, home care agencies and employment agencies that supply care workers are required to request checks as part of a range of pre-employment checks, including disclosures from the DBS.

Care providers and suppliers of care workers are also required to refer workers to the DBS where, in their view, the individual has been guilty of misconduct that harmed or placed at risk of harm, a vulnerable adult. People who know they are confirmed on the If you are worried about contacting the list but seek employment in care positions police you can contact Adult Social Services will face criminal charges including possible to talk things over first. If immediate action is imprisonment. It is also an offence for needed dial 999. an employer or voluntary organisation to knowingly employ a barred person in a You can also: regulated activity role. • contact the Care Quality Commission (CQC) on 03000 616161 if the vulnerable If you are worried about contacting the police you can contact Kent County Council adult is living in a registered care home, on 03000 416161 to talk things over first. If care home with nursing or receiving home care services; or immediate action is needed dial 999. Visit www.carechoices.co.uk for further assistance with your search for care

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Residential care providers

Broadstairs

Folkestone

Ashford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Gravesham . . . . . . . . . . . . . . . . . . . . . . . . . .85

Swale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Canterbury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Maidstone . . . . . . . . . . . . . . . .. . . . . . . . . . . . 87

Thanet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Dartford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Sevenoaks . . . . . . . . . . . . . . . . . . . . . . .. . . .93

Tonbridge & Malling . . . . . . . . . . . .. . .119

Dover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Shepway . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Tunbridge Wells . . . . . . . . . . . . . . . . . . 121

HEATHFIELD RESIDENTIAL HOME Canterbury Road, Ashford TN24 8QG Heathfield is situated in Ashford within close proximity to the town centre and Junction 9 of the M20. An Edwardian House sympathetically extended and refurbished in 2012 to provide 34 rooms. All our rooms are individually designed with the majority offering en suite facilities. We value our care team who are highly motivated and are all qualified to provide individualised care for all our residents. Heathfield has consistently achieved an excellent rating from the Care Quality Commission and we pride ourselves on retaining our award of Investors in People for the last 15 years.

Services we provide • Comfortable rooms which residents can personalise with own furnishings if they wish. • Chiropody, toiletries and house newspaper offered free of charge. • Hairdressing. • Library Facilities. • Regular activities arranged. • Home cooking using local produce. • 8 Person Lift accommodating all bedrooms. • Large, comfortable day space and dining areas. • Quiet room offering computer facilities and skype.

All visitors are welcome at any time, please contact our Registered Manager Shelagh Lewis on 01233 610010 or email heathfieldhealthcare@aol.com Proprietor Mr B Sanghera

www.heathfieldcarehomeashford.co.uk

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BR A M B L E S c a r e

h o m e

• Single & En Suite Private Rooms • Delicious Home Cooking • • Large Landscaped Gardens • Wi - Fi • • Private Telephones Available • Private Hairdressing Salon • • 24 Hour Care By Trained Staff • Varied Social & Recreational Activities •

MANAGED BY A PROFESSIONAL NURSING FAMILY FOR DETAILS & BROCHURE CONTACT MR K. A. PARKER, R.G.N

WYE: 01233 813217 BRAMBLE LANE, WYE, NR ASHFORD TN25 5EE

www.bramblescare.co.uk

OFFERING A CARING, FLEXIBLE APPROACH FOR OUR CLIENTS

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Ashford Ashford care homes ANDERIDA Church Road, Mersham, Ashford TN25 6NT Tel: 01233 501581 ASHFORD LODGE Bagham Cross, Chilham CT4 8DU Tel: 01227 731437 ASHLEA HOUSE l Bockhanger Lane, Kennington, Ashford TN24 9BP Tel: 01233 643635 ASHSTONE HOUSE Ashford Road, Hamstreet, Ashford TN26 2EW Tel: 01233 733477

LDA

COSY LODGE Westwell Leacon, Charing, Ashford TN27 0EH Tel: 01233 713515

LDA

LDA

COURT LODGE Church Road, Mersham, Ashford TN25 6NS Tel: 01233 503117

LDA

LDA YA

OP LDA MH

BELMONT Stone Street, Stanford North, Ashford TN25 6DF Tel: 01303 813084 BIRCH HOUSE l The Street, Appledore, Ashford TN26 2AF Tel: 01233 758527

LDA

LDA YA

BOLDSHAVES OAST Frogs Hole Lane, Susans Hill Woodchurch TN26 3RA OP LDA YA Tel: 01233 860039 BRAMBLES CARE HOME l Bramble Lane, Wye, Ashford TN25 5EE Tel: 01233 813217 Advert page 62 BRAMLEY HOUSE Bromley Green Road, Ruckinge, Ashford TN26 2EG Tel: 01233 732629 CHARING COURT RESIDENTIAL HOME l Pluckley Road, Charing TN27 0AQ Tel: 01233 712491

CROFT, THE 83 Front Road, Woodchurch, Ashford TN26 3SF Tel: 01233 861038 OP LDA YA DURRANTS COURT BARN High Halden TN26 3BS Tel: 01233 851036

LDA

FARM HOUSE l Highlands Farm, Woodchurch, Ashford TN26 3RJ Tel: 01233 861514 LDA GLOVER HOUSE Glover Road, Willesborough, Ashford TN24 0RZ Tel: 01233 632149 PD LDA SI YA GRANGE, THE l 2 The Street, Kennington, Ashford TN24 9EX Tel: 01233 621824

OP

HALL, THE l Ashford Road, Hamstreet, Ashford TN26 2EW Tel: 01233 732036 OP LDA YA HARRINGTON COTTAGE l Forge Hill, Aldington, Ashford TN25 7DT Tel: 01233 720814

LDA

OP

HEATHFIELD RESIDENTIAL HOME l Canterbury Road, Ashford TN24 8QG Tel: 01233 610010 Advert page 62

OP

OP

HOLLY COTTAGE l Highlands Farm, Woodchurch, Ashford TN26 3RJ Tel: 01233 861512 LDA

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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WOODCHURCH HOUSE Nursing Home & Care Suites

Brook Street Woodchurch Ashford Kent TN26 3SN

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate areas for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.woodchurchhouse.co.uk Tel: 01233 861600 Fax: 01233 861602 Email: enquiries@woodchurchhouse.co.uk


Ashford care homes continued HOMELANDS l Forge Hill, Aldington, Ashford TN25 7DT Tel: 01233 721229 IVY COTTAGE l Highlands Farm, Woodchurch, Ashford TN26 3RJ Tel: 01233 861513 JUNIPER The Forstal, off Church Road, Mersham TN25 6NU Tel: 01233 720849 KENT AUTISTIC TRUST, THE – BEAVER LANE, 118 l Ashford TN23 5NX Tel: 01634 405168

LDA

LDA

LDA

LDA

ORCHARD HOUSE Ashford Road, Kingsnorth, Ashford TN23 3ED Tel: 01233 664906

PD LDA

RICHARDSON COURT Main Road, Sellindge TN25 6JD Tel: 01303 814821

LDA

RICHARDSON COURT COTTAGE Main Road, Sellindge TN25 6JD Tel: 01303 814821

LDA

ROSE COTTAGE Church Road, Mersham, Ashford TN25 6NT Tel: 01233 502223

LDA

ROSEMARY COTTAGE l Highlands Farm, Woodchurch, Ashford TN26 3RJ Tel: 01233 861510

KENT AUTISTIC TRUST, THE – JEMMETT ROAD, 165 l Ashford TN23 4RH Tel: 01634 405168

LDA

LAURELS, THE 209 Faversham Road, Ashford TN24 9AF Tel: 01233 635932

SEVINGTON MILL Sevington Lane, Willesborough, Ashford TN24 0LB Tel: 01233 639800 OP D

MH

SOUTHFIELDS Stanhope Road, Ashford TN23 5RW Tel: 01233 620256

LYNDHURST HOUSE Charing Hill, Charing, Ashford TN27 0NG Tel: 01233 713611

LDA YA

MAY LODGE Barrow Hill, Sellindge, Ashford TN25 6JG Tel: 01303 813926

LDA

MAY MORNING Barrow Hill, Sellindge, Ashford TN25 6JG Tel: 01303 813166 LDA MH SI NEW BUNGALOW, THE l Forge Hill, Aldington, Ashford TN25 7DT Tel: 01233 721222 OAKLANDS 183 Faversham Road, Ashford TN24 9AE Tel: 01233 632381

PD LDA

LDA

PD LDA

LDA YA

ST VALERY CARE HOME York Road, Kennington, Ashford TN24 9QQ Tel: 01233 613931 OP D MH SUMMERLANDS Maidstone Road, Westwell Leacon, Charing TN27 0EE Tel: 01233 713454 SYCAMORE LODGE 175 Faversham Road, Kennington, Ashford TN24 9AE Tel: 01233 629225

LDA

PD MH YA

TOSH LODGE 215 Faversham Road, Kennington, Ashford TN24 9AF Tel: 01233 629225 MH YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Residential, Day & Respite Care

Singleton

Nursing & Residential Home

• Purpose built home providing quality care • 24 hour Nursing care • Excellent CQC report • Friendly and homely environment • En-suite facilities • Good home cooking • Close to local amenities Singleton Nursing & Residential Home, Hoxton Close, Ashford, Kent TN23 5LB Tel: 01233 666768 Email: info@singletonhome.co.uk www.singleton-nursing-home.co.uk

We always remember it’s your home

PARK VIEW CARE CENTRE

Comfort, independence and care of the highest quality Breton Court is more than just a place for older people to live. We are a vibrant, senior living community providing companionship, care, comfort and a wide selection of activities, that match individual interests. Residents lead richer lives, moving from isolation to a real community. Whether they choose to play a competitive game of bingo, take part in morning exercise or just relax with friends, residents discover a second family and a home in which to thrive, both in body and spirit.

“Recognising the challenges of ageing, we are dedicated to with independence.” Rated 5 for Food Hygiene

No. 1 Recommended Care Home in the UK

Fully Compliant with CQC - 5 Green Ticks

Breton Court Residential Care Home · Grange Road · Tenterden · Kent TN30 6EE Tel 01580 762 797 · www.bretoncourt.co.uk

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF I MAKE THE WRONG CHOICE? WHAT IF MUM DOESN’T AGREE? CAN WE AFFORD IT?

‘Where caring matters’ Field View, Park Farm, Kingsnorth, Ashford, Kent, TN23 3NZ Park View is a purpose built 88 bed home providing individualised care to those who require general nursing, palliative care or residential dementia, by a dedicated and skilled team of nursing and care staff. The accommodation is arranged over two floors, and it is an exceptionally friendly home offering attractive and comfortable accommodation in single ensuite rooms which have been tastefully decorated. The home has a wide range of lounges and dining areas on each floor for residents to relax and entertain. Our team of skilled nursing, care, ancillary staff and chef ensure they deliver the highest standards of care and cuisine. Our chef uses fresh local produce, and prepares all meals and menus that are varied. Stimulation is provided through a wide variety of activities creating an active and pleasant environment. Visits are welcome at any time and actively encouraged. T: 01233 501748 F: 01233 501757 E: parkview@ranccare.co.uk W: www.ranccare.co.uk

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VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Ashford care homes continued WHISTON HOUSE Whiston Avenue, Bethersden, Ashford TN26 3LA Tel: 01233 820912

LDA MH

WOODCHURCH HOUSE Brook Street, Woodchurch, Ashford TN26 3SN Tel: 01233 861600 Advert page 64 OP D PD MH SI AD

YEW TREE HOUSE RESIDENTIAL CARE HOME FOR THE ELDERLY l 9 Station Road, Headcorn, Ashford TN27 9SB Tel: 01622 890112 OP YORK HOUSE CARE HOME York Road, Kennington, Ashford TN24 9QQ Tel: 01233 613931

OP

Ashford care homes with nursing ASHFORD NURSING HOME 407 Hythe Road, Willesborough, Ashford TN24 0JA Tel: 01233 645370 OP D LDA SI

PARK VIEW CARE CENTRE Field View, Park Farm, Ashford TN23 3NZ Tel: 01233 501748 Advert page 66

OP D

SINGLETON NURSING AND RESIDENTIAL HOME LTD l Hoxton Close, Singleton, Ashford TN23 5LB Tel: 01233 666768 Advert page 66

OP

HALDEN HEIGHTS CARE COMMUNITY l Ashford Road, High Halden, Ashford TN26 3BP Tel: 01233 851136 OP D

WARREN LODGE CARE HOME Warren Lane, Ashford TN24 8UF Tel: 01233 885955 Advert page 95

OP D

HOTHFIELD MANOR ACQUIRED BRAIN INJURY CENTRE Bethersden Road, Hothfield, Ashford TN26 1EL OP PD YA Tel: 01233 643272

WOODCHURCH HOUSE Brook Street, Woodchurch, Ashford TN26 3SN Tel: 01233 861600 Advert page 64 OP D PD MH SI AD

ASHMINSTER HOUSE Clive Dennis Court, Hythe Road, Ashford TN24 0LX OP D Tel: 01233 428424 Advert page 51 BRABOURNE CARE CENTRE l 209 Hythe Road, Ashford TN24 OQJ Tel: 01233 643555

OP D LDA SI

Tenterden care homes BRETON COURT Grange Road, St Michaels, Tenterden TN30 6EE Tel: 01580 762797 Advert page 66

OP

For a comprehensive list of home care providers see page 31.

Tenterden care homes with nursing ACACIA HOUSE – TENTERDEN l Ashford Road, St Michaels, Tenterden TN30 6QA Tel: 01580 765122 Advert outside back cover OP PD

WEST VIEW INTEGRATED CARE CENTRE Plummer Lane, Tenterden TN30 6TX Tel: 01580 261500

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Canterbury Canterbury care homes ABBEYFIELD CONNORS HOUSE Craddock Road, Canterbury CT1 1YP Tel: 01634 723007 Advert page 84 ADISHAM HOUSE Pond Hill, Adisham, Canterbury CT3 3LH Tel: 01304 840170 BEECHES RESIDENTIAL HOME, THE 35 Ethelbert Road, Canterbury CT1 3NF Tel: 01227 769654

OP D

CANTERBURY ADULT SUPPORT UNIT 88 Whitstable Road, Canterbury CT2 8ED Tel: 01227 454020

LDA YA

LDA

CHASE, THE 53 Ethelbert Road, Canterbury CT1 3NH Tel: 01227 453483

LDA

ELIZABETH HOUSE 68 Island Road, Upstreet, Canterbury CT3 4DD D MH YA AD Tel: 01227 860516

BRIDGE HAVEN l Conyngham Lane, Bridge, Canterbury CT4 5JX Tel: 01227 831607 Advert page 55 OP D

OP D

FAMILY INVESTMENT (FIVE) LTD Valley House, Elham Valley Vineyard Breach, Canterbury CT4 6LN Tel: 01227 832230

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

St BreladeS and CumBerland Care Home For ladieS

Littlebourne House Your Home from Home A friendly family run home, specialising in short & long term care including dementia, providing companionship & independence. • 56 spacious en suite rooms • All weather conservatory • Beautiful setting in rural village community • Activities co-ordinator for your individual needs • Delicious home prepared food, all dietary needs catered for • 24 hour care • 5 near care apartments • Day community centre

Tel: 01227 721 527 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN www.littlebournecarehome.co.uk info@littlebournecarehome.co.uk

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5/6 Beacon Hill Herne Bay Kent Ct6 6au

9/11 Beltinge rd Herne Bay Kent Ct6 6dB

St Brelades is a beautifully appointed Care Home overlooking the Downs and sea. The Cumberland Care Home is ideally situated close to the seafront and all local amenities. Both Homes are single sex homes supporting ladies with Dementia under the same Registered Manager, Cathy Chuck since 1980. The homes have always complied fully with CQC standards, and have achieved excellent outcomes in the inspections. Well trained and highly skilled female carers provide sensitive and professional support to each lady by encouraging each person to make choices in their daily lives and in respecting their privacy and dignity at all times. The aim is to enable the ladies to achieve a meaningful and fulfilling life and to promote their sense of identity through the carers conduct and interaction with them.

Further details from:mrs Cathy Chuck or mr neil mcneill on: 01227 375301 or 01227 365203

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Canterbury care homes continued FAMILY INVESTMENT (FOUR) LTD Bridge House, Greenhills, Barham, Canterbury CT4 6LE Tel: 01227 832512

LDA

FOOTPRINTS l Stodmarsh Road, Canterbury CT3 4AP Tel: 01227 788779 PD LDA SI YA GREENBANKS l Green Hills, Barham CT4 6LE Tel: 01227 831731

OP D PD LDA SI

HAMILTON’S RESIDENTIAL HOME 26 Island Road, Upstreet, Canterbury CT3 4DA Tel: 01227 860128 OP D HIGHLAND HOUSE Littlebourne Road, Canterbury CT3 4AE Tel: 01227 462921

OP

KING EDWARD HOUSE 77-79 New Street, Ash, Canterbury CT3 2BW D PD LDA MH SI Tel: 01304 812953 KINGSTON HOUSE 10 The Street, Kingston, Canterbury CT4 6HZ D LDA Tel: 01227 832981 L’ARCHE KENT FAITH HOUSE 21-22 Redwood Close, Canterbury CT2 7TH Tel: 01227 459133 L’ARCHE KENT THE RAINBOW 5 Victoria Road, Canterbury CT1 3SG Tel: 01227 455745

LDA

LDA

MEADOW VIEW RESIDENTIAL CARE HOME Blackthorne Road, Hersden, Canterbury CT3 4GB Tel: 01227 207117 OP D PD YA MCCH SOCIETY LTD – SUSSEX AVENUE, 26A Canterbury CT1 1RT Tel: 01227 768845

LDA

MCCH SOCIETY LTD – WHITSTABLE ROAD, 94 l Canterbury CT2 8ED Tel: 01227 471980

LDA

NEWLANDS 4 Church Lane, Westbere, Canterbury CT2 0HA Tel: 01227 713883 OP LDA YA OAKFIELD HOUSE l High Street, Wingham, Canterbury CT3 1BU Tel: 01227 721107

OP

OLD FARM HOUSE RESIDENTIAL HOME, THE l 48 Hollow Lane, Canterbury CT1 3SA Tel: 01227 453685

OP

OLD RECTORY, THE 45 Sandwich Road, Ash, Canterbury CT3 2AF D PD LDA MH SI Tel: 01304 813128 OLD RECTORY RETIREMENT HOME, THE Lanfranc Gardens, Summerhill, Canterbury CT2 8NJ Tel: 01227 768004 OP PILGRIMS LODGE RESIDENTIAL HOME 10-12 Pilgrims Way, Canterbury CT1 1XT Tel: 01227 760199

OP D

LITTLEBOURNE HOUSE RESIDENTIAL CARE HOME 2 High Street, Littlebourne, Canterbury CT3 1UN Tel: 01227 721527 Advert page 68 OP D

RNID ACTION ON HEARING LOSS ROPER HOUSE St Dunstans Street, Canterbury CT2 8BZ OP D PD LDA MH SI YA Tel: 01227 462155

LUCKETTS FARM RESPITE CENTRE 17 Blean Hill, Blean, Canterbury CT2 9EF OP LDA SI YA Tel: 01227 478564

ROBERTA HOUSE 95-103 Island Road, Upstreet, Canterbury CT3 4DE Tel: 01227 860704

OP D MH YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Sovereign House Residential Care Home 30 Canterbury Road, Herne Bay, Kent CT6 5DJ A detached property situated only two minutes from the beach and High Street, Sovereign House is registered to provide personal care and support for up to 10 older people with dementia. The well decorated and maintained accommodation is spread over three floors with eight en-suite rooms and two rooms with adjoining bathrooms. The home has a lift, a grassed front garden and a concreted rear garden with plants and shrubs.

Contact us for further information:

Tel: 01227 368796 Harbledown Lodge

Email: sovereignhouse@talktalk.net

Harbledown Lodge Nursing Home is set in 50 acres of beautiful Kent country side. Built in around 1825 the stunning Georgian Manner has its own unique character and has recently undergone refurbishment with grand dinning and drawing rooms now a feature. However our warm and homely lounges provide the perfect place to relax and socialise.

• search care providers quickly and easily • search by postcode/town and care type

We provide Person Centred Nursing and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

Upper Harbledown, London Road, Canterbury, Kent CT2 9AP Telephone: 01227 458116 Email: manager.harbledown@njch.co.uk

www.njch.co.uk www.regalcarehomes.com

• Information on standards of care • links to the latest inspection reports

With so many providers to choose from, where do you start?

• extra information, photos and direct website links for hundreds of providers

www.carechoices.co.uk can help you out.

• checklists to take with you when you visit

• request a brochure

Wimbledon House

Delivering YOUR CARE ...Understanding your needs You’ll find a beautiful home set in picturesque gardens near the sea at St Peter’s. If comfort, companionship, security and ‘everything done for you’ care is what you are looking for then St Peters will be a perfect fit. You will find life here is luxurious, stress free, interesting, engaging and enjoyable. Our services include: • Residential care • Respite care

15 Saint George’s Terrace, Herne Bay CT6 8RQ Tel: 01227 744000 • www.carehomehernebay.co.uk

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Wimbledon House is a large residential care home set in mature gardens a short stroll from the seafront. It provides accommodation for up to 34 Adults with mental health difficulties offering a warm, caring, homely atmosphere.

•Single & En Suite Deluxe Bedrooms•Hair Salon •Large Well Equipped Communal Areas •Private Gardens & Decked Areas •Ground Floor Accommodation •Day Centre Providing Numerous Activities & Skills Coaching Promoting Independence •Short Stay & Respite Care Offered

For details & a brochure contact Michelle Abbott, Registered Manager 01227 370909 58 Selsea Avenue, Herne Bay, Kent CT6 8SD Email: michelle@all-about-care.co.uk Web: www.all-about-care.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Canterbury care homes continued SAXON LODGE RESIDENTIAL HOME LTD l 30 Western Avenue, Bridge, Canterbury CT4 5LT Tel: 01227 831737 OP

SYCAMORE HEIGHTS 89-91 Priest Avenue, Canterbury CT2 8PP Tel: 01227 471074

SMOCK ACRE Hollow Lane, Hoath, Canterbury CT3 4LF Tel: 0208 308 2900

WOODVILLE RESPITE CENTRE Woodville Close, Canterbury CT1 3TX Tel: 01227 780965

PD LDA

STRODE PARK ROUNDATION – REDWALLS l Stodmarsh Road, Canterbury CT3 4AP Tel: 01227 785067 PD LDA SI YA

LDA

PD LDA SI YA

For a comprehensive list of useful contacts see page 125.

Canterbury care homes with nursing BARHAM HOUSE The Street, Barham, Canterbury CT4 6PA Tel: 01227 833400 CHAUCER HOUSE St Martin’s Hill, Littlebourne Road, Canterbury CT1 1RD Tel: 01227 671985

OP D PD MH SI

OP D PD SI YA

HARBLEDOWN LODGE l Upper Harbledown, Canterbury CT2 9AP Tel: 01227 458116 Advert pages 70 and inside back cover

OP D

HIGH MEADOW NURSING HOME 126-128 Old Dover Road, Canterbury CT1 3PF Tel: 01227 760213 HIGH VIEW OAST NURSING HOME Poulton Lane, Ash, Canterbury CT3 2HN Tel: 01304 813333

OP D

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HIGHFIELD Bekesbourne Lane, Bekesbourne, Canterbury CT4 5DX Tel: 01227 831941 OP PD YA RED HOUSE NURSING HOME, THE London Road, Canterbury CT2 8NB Tel: 01227 464171

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Herne Bay care homes BROOMFIELD LODGE l 1 Hunters Forstal Road, Herne Bay CT6 7DN Tel: 01227 740417 Advert page 72 CEDAR OAKS 68 Cavendish Road, Herne Bay CT6 5BB Tel: 01227 370158

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COACH HOUSE, THE Strode Park House, Lower Herne Road, Herne Bay CT6 7NE PD LDA SI YA Tel: 01227 740871 CONIFERS 73 Reculver Road, Herne Bay CT6 6LQ Tel: 01227 372112

LDA MH

CUMBERLAND CARE HOME, THE l 9-11 Beltinge Road, Herne Bay CT6 6DB Tel: 01227 375301 Advert page 68 DALKEITH LODGE 41 Mickleburgh Hill, Herne Bay CT6 6DT Tel: 01227 362820

OP D

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ELLIOTT HOUSE CARE HOME 22 Reculver Road, Beltinge, Herne Bay CT6 6NA OP D Tel: 01227 374084 FAVORITA HOUSE RESIDENTIAL HOME 28 Canterbury Road, Herne Bay CT6 5DJ Tel: 01227 374166

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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St Martins and Broomfield Lodge Providing excellent care for dementia focusing on clients’ individual needs. • Regular entertainment • Visiting hairdresser, chiropodist & aromatherapist

EX NEW TE L ND Y ED

We offer a high standard of accommodation with 24 hour care by professional trained staff. • Respite care

• Seasonal menu St Martins Care Home 3 Joy Lane, Whitstable, Kent CT5 4LS Email: stmartins@huinvestments.co.uk Tel: 01227 261340 www.stmartinscarehome.co.uk

Broomfield Lodge Care Home

• Lift • Friendly run Homes with a warm and welcoming atmosphere

1 Hunters Forstal Road, Broomfield, Herne Bay, Kent CT6 7DN Email: broomfield@huinvestments.co.uk

Tel: 01227 740417 www.broomfieldlodgecarehome.co.uk

Owned and operated by H U Investments Limited, a company that is committed to Investing In Care. The Coach House, The Oasts Business Village, Red Hill, Wateringbury, Maidstone, Kent ME18 5NN Tel: 07733 177553 Email: gill@huinvestments.co.uk

The Hailey

The Hailey is a large residential care home that takes pride in the high levels of services that it gives to all people who choose to live there. It provides accommodation for up to 40 Adults with mental health difficulties. •Single & En Suite Deluxe Bedrooms •Hair Salon•Client Kitchen •On-site Day Centre Providing Numerous Activities & Skills •Coaching Promoting Independence •Short Stay & Respite Care Offered

For details & a brochure contact Janet Minter, Registered Manager 01227 742366 7/8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU Email: Janet@all-about-care.co.uk Web: www.all-about-care.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Herne Bay care homes continued GRANGE, THE 75 Reculver Road, Herne Bay CT6 6LQ Tel: 01227 741357

LDA

RESTHAVEN RESIDENTIAL HOME 123 Grand Drive, Herne Bay CT6 8HS Tel: 01227 740400

HAILEY RESIDENTIAL CARE HOME, THE l 7-8 The Downs, Beacon Hill, Herne Bay CT6 6AU Tel: 01227 742366 Advert page 72 OP MH YA

RIVENDELL, THE 6 Beacon Road, Herne Bay CT6 6DH Tel: 01227 363137

HARBOUR CARE HOME 139 The Broadway, Herne Bay CT6 8HY Tel: 01227 741940

ROSELANDS 50 Reculver Drive, Beltinge, Herne Bay CT6 6QF Tel: 01227 360738

MH AD

HERON HOUSE St Augustines, Sweechbridge Road, Beltinge CT6 6TB Tel: 01227 368932 PD LDA SI YA HIGH PINES RESIDENTIAL HOME LTD l 47 Pigeon Lane, Herne, Herne Bay CT6 7ES Tel: 01227 368454 H M T CARE – 38 ALBANY DRIVE Herne Bay CT6 8PX Tel: 01227 742992 KIMBERLEY RESIDENTIAL HOME l 40 Mickleburgh Hill, Herne Bay CT6 6DT Tel: 01227 374568 KINGSLEY 28 Downs Park, Herne Bay CT6 6BZ Tel: 01227 367577 LALEHAM, THE 117-121 Central Parade, Herne Bay CT6 5JN Tel: 01227 374898

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OPTIMA CARE LTD – SPENSER ROAD, 37 l Herne Bay CT6 5QP Tel: 01227 741114 OP PD LDA SI YA ORCHARD HOUSE Underdown Lane, Herne Bay CT6 5UD Tel: 01227 373586 OXENDEN HOUSE CARE HOME Oxenden Square, Herne Bay CT6 8TN Tel: 01227 371228 PARSONAGE LODGE EMI 6 Parsonage Road, Herne Bay CT6 5TA Tel: 01227 373121

PD YA

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D

OP D PD SI

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SEYMOUR HOUSE 9 Queenbridge Drive, Herne Bay CT6 8HE Tel: 01227 361395

LDA

SOVEREIGN HOUSE l 30 Canterbury Road, Herne Bay CT6 5DJ Tel: 01227 368796 Advert page 70

OP

ST BRELADES l 5-6 Beacon Hill, Herne Bay CT6 6AU Tel: 01227 375301 Advert page 68

OP D

ST PETER’S CARE HOME 15 St Georges Terrace, Herne Bay CT6 8RQ Tel: 01227 744000 Advert page 70

OP

STRODE PARK HOUSE l Lower Herne Road, Herne Bay CT6 7NE OP PD SI YA Tel: 01227 373292 TARRYS RESIDENTIAL HOME LTD l 86-88 Grand Drive, Herne Bay CT6 8LL Tel: 01227 367045

OP D

UPLANDS HOUSE 2 Tyndale Park, Herne Bay CT6 6BP Tel: 01227 283749

LDA

WHITEBIRCH LODGE l 102-104 Canterbury Road, Herne Bay CT6 5SE Tel: 01227 374633 Advert page 72 WIMBLEDON HOUSE RESIDENTIAL CARE HOME l 58 Selsea Avenue, Herne Bay CT6 8SD Tel: 01227 370909 Advert page 70

OP

OP MH YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Whitstable Nursing Home Situated within the town centre, Whitstable Nursing Home affords easy access to the seafront and other local amenities of the historical town of Whitstable. Set in a quiet residential street, the home has its own unique character presenting a home like environment for service users to enjoy. The Old Vicarage 27-28 Westcliff Whitstable, Canterbury, Kent CT5 1DN Telephone: 01227 265443 Email: manager.whitstable@njch.co.uk

Chestfield House Chestfield House built in 1775 is a delightful mock Tudor building set in a quite private road. With warm and homely lounges which provide the perfect place to relax and socialise. The rear of house overlooks a quaint cottage garden. The Ridgeway, Chestfield, Whitstable, Canterbury, Kent CT5 3JT Telephone: 01227 792281 Email: manager.chestfield@njch.co.uk We provide Person Centred Nursing and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

www.njch.co.uk www.regalcarehomes.com

Haydon Mayer Haydon Mayer is set back from the road in a quiet leafy residential area of the seaside town of Herne Bay. The home is set over two floors and the newly refurbished social and leisure areas are spacious and light; perfect for socialising and relaxing. We provide Person Centred Nursing and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis. 54 Albany Drive, Herne Bay, Kent CT6 8PX Telephone: 01227 374962 Email: manager.haydonmayer@njch.co.uk

www.njch.co.uk www.regalcarehomes.com

developed by the publisher of this Directory With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports

• extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

74

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Herne Bay care homes with nursing BEACON HILL LODGE l 18 Beacon Hill, The Downs, Herne Bay CT6 6BA Tel: 01227 375536 COACH HOUSE, THE l Strode Park House, Lower Herne Road, Herne Bay CT6 7NE Tel: 01227 740871

OP

PD LDA SI YA

HAYDON MAYER l 54 Albany Drive, Herne Bay CT6 8PX Tel: 01227 374962 Advert pages 74 and inside back cover

OP D

SIGNATURE AT THE MIRAMAR (OPERATIONS) LTD 165 Reculver Road, Beltinge, Herne Bay CT6 6PX Tel: 01227 374488

OP D PD

STRODE PARK HOUSE Lower Herne Road, Herne Bay CT6 7NE Tel: 01227 373292 OP PD SI YA For a comprehensive list of home care providers see page 31.

Whitstable care homes BRADBURY GRANGE 74 Canterbury Road, Whitstable CT5 4HE Tel: 01227 273209

OP D

FIVEWAYS Kingsdown Park East, Tankerton, Whitstable CT5 2DT Tel: 0208 531 5885 LDA MH SI

ST MARTINS l 3 Joy Lane, Whitstable CT5 4LS Tel: 01227 261340 Advert page 72

OP D

TRALEE REST HOME 38-40 Tankerton Road, Whitstable CT5 2AB Tel: 01227 276307

OP D

LYNDHURST REST HOME l 42-43 Marine Parade, Tankerton, Whitstable, CT5 2BE D Tel: 01227 275290 MAYLANDS Grosvenor Road, Whitstable CT5 4NN Tel: 01227 770232

OP LDA YA

MCCH SOCIETY LTD – MARINE PARADE, 18 Tankerton, Whitstable CT5 2BG MH Tel: 01227 772824

Whitstable care homes with nursing CHESTFIELD HOUSE l The Ridgeway, Chestfield, Whitstable CT5 3JT Tel: 01227 792281 Advert pages 74 and inside back cover ST JOHN HOME 1 Gloucester Road, Whitstable CT5 2DS Tel: 01227 273043

OP D

OP

WHITSTABLE NURSING HOME l The Old Vicarage, 28 West Cliff, Whitstable CT5 1DN Tel: 01227 265443 Advert pages 74 and inside back cover

OP D

For a comprehensive list of useful contacts see page 125.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

75


• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care

Darenth Grange Residential Home Registered for 29 Elderly Clients • Established since 1952

• links to the latest inspection reports

• Fresh home cooking, catering for all clients’ tastes • Visiting chiropodist / hairdresser / optician and clergy • Entertainment/ activities

With so many providers to choose from, where do you start?

• extra information, photos and direct website links for hundreds of providers

www.carechoices.co.uk can help you out.

• checklists to take with you when you visit

• request a brochure

Gardenia House Residential Care Home

• En-suite rooms/ Nurse call system

The home is reached by a long private drive, standing in over six acres of green belt on the hill, overlooking beautiful Darenth Valley. We aim to respect the privacy and dignity of the clients in a homely atmosphere where care comes first.

19 Pilgrims Court, off Farnol Road, Temple Hill, Dartford DA1 5LZ • Tel: 01322 290837

• 9 person lift • Ample parking spaces/ Extensive garden with patio Contact: Debbie Myatt Provider: DFA Care Ltd

At Gardenia House we offer more than high quality care and support. We want our 25 residents to have a life worth living so there are regular activities on offer plus the home has strong links to the local community. We also encourage residents to maintain as much independence as possible and help them to use modern technology such as Skype to keep in touch with family and friends. At Heritage Care we believe in supporting independence and choice for all our residents.

www.heritagecare.co.uk Email: gardeniahse@heritagecare.co.uk

ContaCt US today for more information

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dartford Dartford care homes BLOSSOMS CARE HOME LTD Mounts Road, Greenhithe DA9 9ND Tel: 01322 381642

OP D PD

BRAMBLINGS RESIDENTIAL CARE HOME Bramblefield Close, Hartley DA3 7PE Tel: 01474 702332 CHARTON MANOR Gorse Hill, Farningham DA4 0JT Tel: 01322 863116

SELF UNLIMITED – STATION ROAD, 33A Longfield DA3 7QD Tel: 01474 700498 OP LDA YA SHAKTI LODGE 208-212 Princes Road, Dartford DA1 3HR Tel: 01322 288070

OP

OP YA

SHORE LODGE – CARE HOME LEARNING DISABILITIES Bow Arrow Lane, Dartford DA2 6PB Tel: 01322 220965

OP D

LDA YA

DARENTH GRANGE RESIDENTIAL HOME Darenth Hill, Dartford DA2 7QR OP D SI Tel: 01322 224423 Advert page 76

SONYA LODGE RESIDENTIAL CARE CENTRE 10 High Road, Wilmington, Dartford DA2 7EG OP D Tel: 01322 289768 Advert page 76

FAIRBY GRANGE Ash Road, Longfield DA3 8ER Tel: 01474 702223

ST JAMES HOUSE 53-55 Spital Street, Dartford DA1 2EB PD LDA MH SI YA AD Tel: 01322 600510

OP D MH

GARDENIA HOUSE 19 Pilgrims Court, off Farnol Road, Temple Hill, Dartford DA1 5LZ Tel: 01322 290837 Advert page 76 OP D PD LDA MH SI HASLINGTON RESIDENTIAL HOME Bean Road, Greenhithe DA9 9JB Tel: 01322 383229

OP D

KIMBERLEY RESIDENTIAL HOME LTD 40 Miskin Road, Dartford DA1 2LS Tel: 01322 291885

OP D

ST JAMES MEWS 2-3 St James Place, Dartford DA1 2ED Tel: 01322 600511 PD LDA MH SI YA AD WALSINGHAM SUPPORT – TURNBULL CLOSE, 56-58 Walsingham, Stone, Dartford DA9 9EB Tel: 01322 381568 PD LDA SI YA

OLD DOWNS RESIDENTIAL CARE CENTRE, THE Castle Hill, Hartley, Dartford DA3 7BH Tel: 01474 702146 Advert page 76 OP D ROSEWOOD RESIDENTIAL CARE HOME Cobham Terrace, Bean Road, Greenhithe, Dartford DA9 9JB Tel: 01322 385088

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

77


Ivybank Residential Care Home Ivybank residential care home is a friendly, homely atmosphere with beautiful views of the valley. Fully refurbished to a high specification, our residents can enjoy our home whilst receiving high quality and flexible care, tailored for each individual’s needs. Our friendly team are fully committed to using their years of experience to help older people, including those with dementia. Also, our great on-site chef prepares nutritious, home cooked meals to ensure our residents are receiving all aspects of high quality care.

Now also providing day care facilities. Please come and meet our staff and management team to discuss how we can make living at Ivybank extra special for you or your relative.

Tel: 01304 449 032

Wellington Road, Temple Ewell, Dover CT16 3DB

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AlAndAle

ResidentiAl Home foR tHe eldeRly 9 the drove, Whitfield, nr dover, Kent ct16 3jB tel/fax: 01304 824904 email: alandaleresidentialhome@ntlworld.com www.alandaleresidentialhome.co.uk Alandale is a family run, modern, purpose built residential home for elderly ladies and gentlemen. We specialise in providing high quality long-term, short stay, convalescence and day care. foR moRe infoRmAtion pleAse contAct us oR just pop in!!

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dartford care homes with nursing BEECHCARE CARE HOME Darenth Road South, Darenth, Dartford DA2 7QT Tel: 01322 628000 OP PD YA BROAD OAK MANOR CARE HOME Broad Oak Close, off Arnolds Lane, Sutton at Hone, Dartford DA4 9HF Tel: 01322 517126 Advert page 95

OP PD

EGLANTINE VILLA CARE HOME Eglantine Lane, Horton Kirby, Dartford DA4 9JL Tel: 01322 518074 Advert page 95

OP D

HAZELWOOD NURSING HOME l Brickfield Farm, Main Road, Longfield DA3 7PW Tel: 01474 573800 OP D KENTWOOD HOUSE Darenth Road South, Darenth, Dartford DA2 7QT Tel: 01322 279771

OP PD

PETER GIDNEY NEURODISABILITY CENTRE, THE Darenth Road South, Dartford DA2 7QT Tel: 01322 628077

PD YA

PRIORY MEWS CARE HOME Watling Street, Dartford DA2 6EG Tel: 01322 518134 Advert page 95

OP D

RUSSELL COURT NURSING HOME l Russell Square, Longfield DA3 7RY Tel: 01474 708151

OP PD

WILMINGTON MANOR CARE HOME Common Lane, Wilmington, Dartford DA2 7BA Tel: 01322 517393 Advert page 95

OP PD

WOMBWELL HALL CARE HOME Wombwell Gardens, Northfleet DA11 8BL Tel: 01474 887666 Advert page 95

OP

Dover Deal care homes ANRO HOUSE 17 Cambridge Road, Walmer, Deal CT14 7HG Tel: 01304 367178 LDA MH YA

CAMERON LODGE 142 Church Path, Middle Deal Road, Deal CT14 9TU Tel: 01304 373650 OP PD LDA MH

ASPEN LODGE London Road, Sholden, Deal CT14 0AD Tel: 01304 367985

CHANNEL LEA, 12 Walmer, Deal CT14 7UG Tel: 01304 367131

BLENHEIM HOUSE 28 Blenheim Road, Deal CT14 7DB Tel: 01304 362534

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BON SECOURS 250 Middle Deal Road, Deal CT14 9SW Tel: 01304 366325 BRADFIELD RESIDENTIAL HOME Hawksdown Road, Walmer, Deal CT14 7PW Tel: 01304 360960

LDA YA

OP

LDA YA

CHITTY BARN Salisbury Road, Dover CT16 1EU OP D PD LDA MH SI YA Tel: 01303 276000 DUNRONALD COURT 32 Orchard Avenue, Deal CT14 9RW Tel: 01304 364454 GENERALS MEADOW St Clare Road, Walmer, Deal CT14 7PY Tel: 01304 360965

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OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

79


Deal care homes continued GLENDALE LODGE l Glen Road, Kingsdown, Deal CT14 8BS Tel: 01304 363449 GOODWINS, THE 3 St Richards Road, Deal CT14 9JR Tel: 01304 389149 GROVE VILLA CARE l 28 Mill Road, Deal CT14 9AD Tel: 01304 364454 HOMELEIGH 3 Sondes Road, Deal CT14 7BW Tel: 01304 380040

OP

LDA

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MEADOWSIDE Liverpool Road, Walmer, Deal CT14 7NW PD LDA YA Tel: 01304 363445

MILESTONE HOUSE 188 London Road, Deal CT14 9PW Tel: 01304 381201

PD LDA SI

NEWLANDS RESIDENTIAL HOME 2 Wellington Parade, Walmer, Deal CT14 8AA Tel: 01304 368193

OP D

OLD VICARAGE, THE l Vicarage Lane, Tilmanstone, Deal CT14 0JG Tel: 01304 611241

OP D

PHOENIX HOUSE The Drove, Northbourne CT14 0LN Tel: 01304 379917

MH YA

SEAHAVEN 110 Wellington Parade, Kingsdown, Deal CT14 8AF OP PD LDA SI YA Tel: 01304 364704

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

Walmer Care Centre Walmer Care Centre is a stone’s throw away from the seafront with stunning views of the Coast and historical Deal Castle. These charming and unique buildings with their new stylishly refurbished lounges, veranda and dining rooms offer the ideal place for socialising, relaxing and making use of the homes extensive Leisure and Lifestyle programme. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

8/10 Marine Road, Walmer, Kent CT14 7DN Telephone: 01304 366447 Email: manager.walmercc@njch.co.uk

www.njch.co.uk www.regalcarehomes.com

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Deal care homes continued SHOLDEN HALL RESIDENTIAL RETREAT London Road, Sholden, Deal CT14 0AB Tel: 01304 375445 ST ALBANS HOUSE 12 The Grove, Deal CT14 9TL Tel: 01304 374243

OP D

OP

ST WINIFREDS RESIDENTIAL CARE CENTRE 236 London Road, Deal CT14 9PP OP D Tel: 01304 375758 Advert page 80 UPTON HOUSE l Deal Road, Worth, Deal CT14 0BA Tel: 01304 612365

WALMER CARE CENTRE l 8/10 Marine Road, Walmer, Deal CT14 7DN Tel: 01304 366447 Advert pages 80 and inside back cover

OP D

WELLINGTON HOUSE 371 Dover Road, Walmer, Deal CT14 7NZ Tel: 01304 379950

LDA YA

WESTBURY HOUSE 2 Blenheim Road, Deal CT14 7DB Tel: 01304 360696

LDA YA

OP D

Deal care homes with nursing AMI LODGE 70 London Road, Deal CT14 9TF Tel: 01304 371126 KNOLL NURSING HOME, THE 196 Dover Road, Walmer, Deal CT14 7NB Tel: 01304 374679

OP YA

OP

SONIA LODGE 5-7 Warwick Road, Walmer, Deal CT14 7JF Tel: 01304 361894 ST ANSELM’S NURSING HOME St Clare Road, Walmer, Deal CT14 7QB Tel: 01304 365644

OP D

OP D MH

MARTHA HOUSE l Martha Trust, Homemead Lane, Deal CT14 0PG Tel: 01304 615223 PD LDA

Dover care homes ALANDALE RESIDENTIAL HOME l 9 The Drove, Whitfield, Dover CT16 3JB Tel: 01304 824904 Advert page 78

OP

ALEXANDER HOUSE – DOVER l 140-142 Folkestone Road, Dover CT17 9SP OP D Tel: 01304 212947 Advert pages 82 and inside back cover

ASHPOINT HOUSE Lighthouse Road, St Margaret’s Bay, Dover CT15 6EL Tel: 01304 853655 LDA BRAMBLING HOUSE l Advert outside back cover 46 Eythorne Road, Shepherdswell, Dover CT15 7PG OP D PD SI YA Tel: 01304 830276

ASHGOLD HOUSE Church Whitfield, Whitfield, Dover CT16 3HZ PD LDA SI Tel: 01304 823966

BRAMBLING LODGE l Advert outside back cover 48 Eythorne Road, Shepherdswell, Dover CT15 7PG OP D PD SI Tel: 01304 830775

ASHINGHAM HOUSE London Road, Temple Ewell, Dover CT16 3DJ Tel: 01304 826842 LDA MH

FELBRIGG HOUSE St Alphege Road, Dover CT16 2PU Tel: 01304 204760

LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Dover care homes continued FLAT 1 COBHAM HOUSE Cobham House, 20 Godwyne Road, Dover CT16 1RY Tel: 01304 242363 PD LDA MH SI YA

IVY BANK RESIDENTIAL CARE HOME Wellington Road, Temple Ewell, Dover CT16 3DB Tel: 01304 449032 Advert page 78 OP D

FOUR SEASONS 104 Melbourne Avenue, Dover CT16 2JH Tel: 01304 226434

L’ARCHE KENT CANA Chapel Hill, Eythorne, Dover CT15 4AY Tel: 01304 831739

LDA

LDA

GARDENERS CLOSE 45 Gardners Close, Ash, Canterbury CT3 2AG LDA YA Tel: 01304 813128

LAURESTON HOUSE RESIDENTIAL HOME Laureston Place, Dover CT16 1QU Tel: 01304 204283 OP D

GATEWAY RESIDENTIAL HOME, THE 409 Folkestone Road, Dover CT17 9JT Tel: 01304 203650

LITTLE GLEN 60 Church Road, Dover CT17 9SN Tel: 01303 276000

OP D

GLEN, THE 162 Folkestone Road, Dover CT17 9SN Tel: 01303 276000 HILLBROW 150 Crabble Hill, Dover CT17 0SE Tel: 01304 827411

LDA

LDA MH YA

LDA

MEADOW DEAN 35 Lower Road, River, Dover CT17 0QT Tel: 01304 822996

OP D

MINNIS LODGE Newcastle Lane, Ewell Minnis CT15 7DY Tel: 01304 824030

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Manor Care

Kearsney Manor Nursing Home offers •

high quality nursing and respite care from experienced and qualified staff

Alexander House Set back from the road these two grand town houses offer large open social and leisure spaces for our service users to relax and socialise. With a beautiful courtyard garden and conservatories which join the houses together. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis. 140 - 142 Folkestone Road, Dover, Kent CT17 9SP Telephone: 01304 212947 Email: manager.alexander@njch.co.uk

www.njch.co.uk www.regalcarehomes.com

82

45 beds for nursing and palliative care

a warm, friendly environment

Kearsney Manor, which is owned by The Sisters of The Christian Retreat, sits in seven acres of beautiful parkland with a lake. Visits are welcome. Alkham Road, Kearsney, Dover CT16 3EQ 01304 822135 admin@kearsneymanor.org.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dover care homes continued REDDINGTON HOUSE 2 Park Avenue, Dover CT16 1ER Tel: 01303 276000

LDA

RIVERLEA HOUSE 105b–107 Lower Road, River, Dover CT17 0QY Tel: 01304 823935 SANDWICH ROAD, 55 Whitfield CT16 3LT Tel: 01304 820803 SHAKESPEARE HOUSE 218 Folkestone Road, Dover CT17 9JF Tel: 01304 202664

OP

LDA

LDA MH YA

ST MARY’S 8 Eastbrook Place, Dover CT16 1RP Tel: 01304 204232

OP

THORNDENE l Canterbury Road, Swingfield, Dover CT15 7HZ Tel: 01303 892244 OP PD LDA YA TWYFORD HOUSE Whitfield Avenue, Dover CT16 2AG Tel: 01304 241804

LDA YA

UNITED RESPONSE – 1 ST ALPHEGE ROAD Dover CT16 2PU Tel: 01304 225252 WHITE CLIFFS LODGE Primrose Road, Dover CT17 0JA Tel: 01304 219213

LDA MH

WHITFIELD RESIDENTIAL HOME l 107 Sandwich Road, Whitfield, Dover CT16 3JP Tel: 01304 820236 Advert outside back cover OP D

ST MICHAELS 166 London Road, Temple Ewell, Dover CT16 3DE Tel: 01304 823017 LDA

WOLVERTON COURT Alkham Valley Road, Alkham, Dover CT15 7DS Tel: 01304 825544

SWERFORD HOUSE The Avenue, Temple Ewell, Dover CT16 3AW Tel: 01304 821432

WOODSIDE RESIDENTIAL CARE HOME Whitfield Hill, Dover CT16 3BE Tel: 01304 825713

LDA

MH

LDA

OP D

Dover care homes with nursing AMI COURT 198 Dover Road, Deal CT14 7NB Tel: 01304 371126 APPLECROFT CARE HOME Sanctuary Close, River, Dover CT17 0ER Tel: 01304 821331 KEARSNEY MANOR NURSING HOME Alkham Road, Kearsney, Dover CT16 3EQ Tel: 01304 822135 Advert page 82

OP

OP D

MELVYN & JAN JOHN 3 Portland Terrace, Church Lane, Ripple CT14 8JJ Tel: 01304 368276 LDA ST STEPHENS NURSING HOME Godwyne Road, Dover CT16 1SW Tel: 01304 202864

OP D LDA

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TEMPLE EWELL NURSING HOME Wellington Road, Temple Ewell, Dover CT16 3DB Tel: 01304 822206 OP D

EASTRY HOUSE High Street, Eastry, Sandwich CT13 0HE Tel: 01304 613791 OP D PD LDA SI

GATE HOUSE High Street, Eastry, Sandwich CT13 0HE Tel: 01304 620177 PD LDA SI YA

EASTRY VILLA’S High Street, Eastry, Sandwich CT13 0HE Tel: 01304 619976

WAYFARERS St Barts Road, Sandwich CT13 0AW Tel: 01304 614155

Sandwich care homes

LDA YA

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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w sh

the

appeal

make one last wish an everlasting memory

The

Kent Society

A leading provider of residential homes, supported homes, domiciliary care & extra care schemes for older people in Kent. www.abbeyfieldkent.org Tel: 01634 723 007 Facebook.com/abbeyfieldkent Twitter.com/abbeyfieldkent

KCD 2015 resized.indd 1

THE CHESTNUTS

12/01/2016 11:16

Care Home for the Elderly Wrotham Road, Meopham, Kent DA13 9AH • Family run care home • Located in a village setting with spacious grounds • Short and long term residents welcome • 24 hour individual attention by thoughtful, caring staff • Single rooms • En suite facilities • Lifts to all floors

Dale Lodge and Dale Mount Set in an idyllic location surrounded by beautiful countryside with stunning manicured gardens.

For further help and advice please contact Mrs Lesley Plumb on: Meopham (01474) 812152 Email: manager@chestnutscarehome.co.uk www.chestnutscarehome.co.uk

Our newly refurbished social and leisure areas are spacious and light and are ideal for relaxing and socialising in. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis. Dale Road, Southfleet, Kent DA13 9NX Telephone: 01474 832461 or 01474 834877 Email: manager.dalelodge@njch.co.uk

www.njch.co.uk www.regalcarehomes.com

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SINGLE & DOUBLE ROOMS EN-SUITE FACILITIES PASSENGER LIFT CALL SYSTEM IN ALL ROOMS CENTRAL HEATING SUPERB HOME COOKING 24 HOUR CARE BY TRAINED STAFF LONG STAY ONLY MINIBUS FOR OUTINGS

residential care for older PeoPle

(01474) 824122 42 vILLA ROAD HIGHAM ROCHESTER KENT ME3 7Bx

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Gravesham Gravesend care homes ABBEYFIELD DENE HOLM Dene Holm Road, Northfleet DA11 8JY Tel: 01634 723007 Advert page 84 ABBEYFIELD EDWARD MOORE HOUSE Trinity Road, Gravesend DA12 1LX Tel: 01634 723007 Advert page 84

OP D

EVA’S FOLLY RESIDENTIAL HOME 33 Parrock Road, Gravesend DA12 1QE Tel: 01474 320653

OP D

HEATHER LODGE 65 Armoury Drive, Gravesend DA12 1LZ Tel: 01474 331004

ALEXANDRIA’S RESIDENTIAL CARE HOME l 147 Wrotham Road, Gravesend DA11 0QL OP Tel: 01474 534539 ALLENS MEAD 11 Allens Mead, Gravesend DA12 2JA Tel: 01474 325190 BENHAM LODGE l 42 Pelham Road, Gravesend DA11 0HZ Tel: 01474 533108

LDA SI

LDA

CHESTNUTS CARE HOME, THE l Wrotham Road, Meopham, Gravesend DA13 9AH OP D Tel: 01474 812152 Advert page 84 COPPERFIELDS RESIDENTIAL HOME 42 Villa Road, Higham ME3 7BX Tel: 01474 824122 Advert page 84 DALE LODGE l Dale Road, Southfleet DA13 9NX Tel: 01474 834877 Advert pages 84 and inside back cover DALE MOUNT l Dale Road, Southfleet DA13 9NX Tel: 01474 832461 Advert pages 84 and inside back cover ECHO SQUARE HOUSE 70 Parrock Road, Gravesend DA12 1QH Tel: 01179 748400 EDWIN THERAPEUTIC UNIT 82 Edwin Street, Gravesend DA12 1EJ Tel: 07554 002668

OP LDA

OP D

OP D

HEVERCOURT l Goodwood Crescent, Singlewell, Gravesend DA12 5EY Tel: 01474 363690 HOLLIES RESIDENTIAL HOME, THE l 86-90 Darnley Road, Gravesend DA11 0SE Tel: 01474 568998 LARCHWOOD GROVE 60 Parrock Road, Gravesend DA12 1QH Tel: 01474 352722

PD LDA YA

LDA YA

OP D

OP

PD LDA

NATIONAL AUTISTIC SOCIETY – RESPITE CARE (KENT) 27 Overcliffe, Gravesend DA11 0EH OP LDA YA Tel: 0207 833 2299 ORCHARD COTTAGE 78 Old Road East, Gravesend DA12 1PE Tel: 01474 321127

OP

OVERCLIFFE HOUSE 30-31 Overcliffe, Gravesend DA11 0EH Tel: 01179 748400

LDA

PELHAM LODGE RESIDENTIAL CARE HOME 52 Pelham Road, Gravesend DA11 0HZ OP D Tel: 01474 334956

LDA

PELHAM MANOR 31 Pelham Road, Gravesend DA11 0HU Tel: 01179 748400

LDA

LDA MH YA

SHERINGHAM HOUSE 54 Old Road East, Gravesend DA12 1NR Tel: 01474 329807

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Birling House Residential Home Birling House is part of The Mortimer Society, a charity which consists of two residential homes in Kent offering care to people with physical and/or learning disabilities. In particular we specialise in the care of neurological diseases and over the years have built up an excellent reputation based on our skilled and experienced staff team, homely and welcoming surroundings, good relationships with families and friends, excellent home cooking and a high standard of individualised care for everyone who chooses to make his or her home with us. Person centred care is at the heart of everything we do and our aim is to create an environment where our residents can feel relaxed and secure and continue to do the things they have always enjoyed doing amongst people they know and trust. If you are interested in finding out more about us or would like to come and have a look round, please contact Sue Matthews at:

Birling House, 89 High Street, Snodland, Kent. ME6 5AN Tel: 01634 244689 Fax: 01634 243517 Email us at: birling.house@mortimersociety.org.uk

www.mortimersociety.org.uk

THE WITHENS NURSING HOME ‘Where caring matters’ Hook Green Road, Southfleet, Kent, DA13 9NQ

KESSON HOUSE CARE CENTRE ‘Where caring matters’ Council Avenue, Northfleet, Kent DA11 9HN

The Withens is a 33 bed care home with nursing, providing care to the elderly with general nursing or palliative care needs. The home is situated within the heart of the north Kent rural landscape although within easy distance of the multicultural and cosmopolitan town of Gravesend. This homely and idyllic care home is set in beautiful gardens where residents can enjoy life enhancing experiences. The accommodation is arranged over two floors and has been tastefully decorated and furnished to provide warmth and homeliness. Care and services are delivered in a caring and sensitive way by professionally trained, skilled and caring staff and the chef provides excellent home cooking with a choice of menu. A visit to this home is highly recommended.

Kesson House Care Centre is a homely environment designed to support residents at all stages of their journey with dementia, including early onset and dementia related diseases. At Kesson we encourage all our residents to live day to day at a pace that is led by them, enjoying and celebrating the various connections that happen every day. We encourage care amongst staff who value the choices that residents make, and then deliver on those choices. It’s a vision shared by everyone involved with delivering dementia care at Kesson Care Centre. Working together, striving to bring happiness to people’s lives, and helping them to make the most of their everyday lives. Kesson House Care Centre can support 38 residents over two floors and a separate annex. All areas have their own bathing and toilet facilities, clinic, lounges, dining area and nursing station. Rooms are based around distinctive coloured corridors. A sensory garden extends our dementia care vision and further helps our residents with memory loss to live a more active and stimulating lifestyle – itself a recognised approach to combating the effects of declining cognitive ability. A visit is a must.

T: 01474 834109 F: 01474 833082 E: withens@ranccare.co.uk W: www.ranccare.co.uk

T: 01474 335241 F: 01474 537242 E: manager.kesson@ranccare.co.uk W: www.ranccare.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Gravesend care homes continued WELCOME HOUSE – RUBY LODGE 58 Pelham Road, Gravesend DA11 0HZ Tel: 01474 355594

MH

WINDMILL LODGE 26 Springhead Road, Northfleet, Gravesend DA11 9QY LDA Tel: 01474 354212

WINDMILL STREET, 94 Gravesend DA12 1LH Tel: 01474 327780

LDA YA

For a comprehensive list of home care providers see page 31.

Gravesend care homes with nursing

OP

MAYFLOWER CARE HOME Hartshill Road, Northfleet, Gravesend DA11 7DX Tel: 01474 531030 OP D MH

CHESTNUTS CARE HOME, THE Wrotham Road, Meopham, Gravesend DA13 9AH OP D Tel: 01474 812152 Advert page 84

WINCHESTER HOUSE 180 Wouldham Road, Rochester ME1 3TR OP D PD YA Tel: 01634 624164 Advert page 51

GRAVESHAM PLACE INTEGRATED CARE CENTRE 22-22a, Stuart Road, Gravesend DA11 0BZ Tel: 01474 360300 OP D MH YA

WITHENS NURSING HOME, THE Hook Green Road, Southfleet DA13 9NQ Tel: 01474 834109 Advert page 86

OP

ABBEYFIELD GREENSTED 16 The Orpines, Wateringbury, Maidstone ME18 5BP Tel: 01634 723007 Advert page 84 OP D

ASHTON LODGE 22 St Michaels Road, Maidstone ME16 8BS Tel: 01622 677149

OP

ABBEYFIELD – ST MARTINS Martin Square, Larkfield ME20 6QJ Tel: 01634 723007 Advert page 84

AVENUES SOUTH EAST – MAIDSTONE ROAD, 492 Blue Bell Hill, Chatham ME5 9QN LDA Tel: 01634 869716

ASHLEY DOWN NURSING HOME 29 Clarence Place, Gravesend DA12 1LD Tel: 01474 363638

KESSON HOUSE CARE CENTRE Council Avenue, Northfleet, Gravesend DA11 9HN OP D Tel: 01474 335241 Advert page 86

Maidstone Maidstone care homes

ABBEYROSE HOUSE 1 St Michaels Road, Maidstone ME16 8BS Tel: 01622 762369

OP D

OP D MH

MCCH SOCIETY LTD – ALLINGTON WAY, 20 Maidstone ME16 0JH LDA Tel: 01622 686681

BEECHTREE HOUSE LTD 62 Buckland Road, Maidstone ME16 0SH Tel: 01622 752047

D

BIRLING HOUSE l 89 High Street, Snodland ME6 5AN Tel: 01634 244689 Advert page 86 PD LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Eastfield Eastfield Care Home is a delightful modern building set back from the road with beautifully manicured and secured gardens. With stylishly refurbished lounges and dining areas perfect for relaxing and socialising. 76 Sittingbourne Road, Maidstone, Kent ME14 5HY Telephone: 01622 755153 Email: manager.eastfield@njch.co.uk

Loose Court Set back from the road Loose Court is a spacious home with beautiful private gardens. With 38 bedrooms split over two floors and stylishly refurbished lounges and dining areas, perfect for relaxing and socialising in; Loose Court has plenty of space whilst maintaining a homely atmosphere. Rushmead Drive, Maidstone, Kent ME15 9UD Telephone: 01622 747 406 Email: manager.loosecourt@regalcarehomes.com We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

www.njch.co.uk www.regalcarehomes.com

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The Grove is an exceptional home that is independently owned and has recently undergone significant refurbishment. It stands in extensive grounds, has a beautiful dining room and a choice of spacious lounges where residents can relax, socialise and enjoy a variety of activities and entertainment. A wide range of bedrooms is available including several suites. For maximum comfort, we have bathrooms with swing/tilt baths, and shower rooms. Our dedicated staff are carefully selected and trained. They take pride in providing the highest standards of individual care to residents in a warm and supportive manner, making it a very happy home. Our cooks ensure that they provide a selection of high quality, wholesome meals, and cater for all dietary requirements. Visitors can prepare light refreshments and relax with their resident in our ‘dinette’.

The Grove residential home

Our door is always open

to family and friends.

home – with the support and care you need Visit us at: 6 Bower Mount Road Maidstone Kent ME16 8AU Contact the Manager: Tel: 01622 755 292 Fax: 01622 662 414 Email: thegroverh@hotmail.co.uk The Grove_half page advert_v3_185x130mm (7695).indd 1

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Maidstone care homes continued BOWERCROFT CARE LTD 5 Bower Mount Road, Maidstone ME16 8AX Tel: 01622 672623 CEDARDALE RESIDENTIAL HOME Queens Road, Maidstone ME16 0HX Tel: 01622 755338 Advert page 90 CHIPPENDAYLE LODGE RESIDENTIAL CARE HOME 10 Chippendayle Drive, Harrietsham, Maidstone ME17 1AD Tel: 01622 859230

OP D

HILLBECK RESIDENTIAL CARE HOME Roundwell, Bearsted, Maidstone ME14 4HN Tel: 01622 737847

OP D

HOLLYROOD Heath Road, Coxheath, Maidstone ME17 4NP Tel: 01622 743185

OP D

LDA

LOOSE COURT Rushmead Drive, Maidstone ME15 9UD Tel: 01622 747406 OP D PD SI Advert pages 88 and inside back cover OP D

CHURCH HOUSE The Old Rectory, Rectory Lane, Harrietsham ME17 1HS Tel: 01622 858970 OP PD D LDA SI

LULWORTH HOUSE RESIDENTIAL CARE CENTRE Queens Avenue, Maidstone ME16 0EN Tel: 01622 683231 Advert page 88

CHURCH LANE 21 Church Lane, Bearsted, Maidstone ME14 4EF Tel: 01622 730867 PD LDA

MAGNOLIA HOUSE 1 Cripple Street, Loose, Maidstone ME15 6BA Tel: 01622 747677

LDA

DOROTHY LUCY CENTRE, THE Northumberland Road, Maidstone ME15 7TA Tel: 0300 041 8894 OP D MH

MCCH SOCIETY LTD – LOWER ROBIN HOOD LANE, 146 Walderslade, Chatham ME5 9LB Tel: 01634 200335

LDA

EASTFIELD l 76 Sittingbourne Road, Maidstone ME14 5HY Tel: 01622 755153 Advert pages 88 and inside back cover FAIRLAWN RESIDENTIAL HOME 327 Queens Road, Maidstone ME16 0ET Tel: 01622 751620

OP D

OP

OP D MH

MCCH SOCIETY LTD – TUNBURY AVENUE, 151 151 Tunbury Avenue, Chatham ME5 9HY Tel: 01634 671768 LDA MELANIE ANN TRUST, THE 99 Saltings Road, Snodland ME6 5HA Tel: 01634 243430

LDA SI YA

FORGE HOUSE 2 Podkin Wood, Walderslade, Chatham ME5 9LY Tel: 01634 566552 LDA MH YA AD

MELANIE ANN TRUST RESIDENTIAL HOME, THE 251 Saltings Road, Snodland ME6 5HR Tel: 01634 320894 LDA SI YA

GREENBANKS RESIDENTIAL CARE HOME 31 Buckland Road, Maidstone ME16 0SL Tel: 01622 755859 OP D

MONT CALM RESIDENTIAL HOME l 70-74 Bower Mount Road, Maidstone ME16 8AT Tel: 01622 752117 Advert page 90 OP D

GROVE RESIDENTIAL HOME, THE 6 Bower Mount Road, Maidstone ME16 8AU Tel: 01622 755292 Advert page 88

OAST, THE 2 Plains Avenue, Maidstone ME15 7AT Tel: 01622 752969

HAVEN CARE HOME, THE 17 Church Road, Tovil, Maidstone ME15 6QX Tel: 01622 686865

OP

OP D

OP

PARKWOOD HOUSE West Street, Harrietsham, Maidstone ME17 1JZ Tel: 01622 859710 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

89


MGL Healthcare The Assurance of Quality Care

Our care homes offer the best possible care to older people suffering from Alzheimer’s and Dementia, based on over 40 years of experience. Supplemented by a professional level of support by our committed and experienced staff, our aim is to provide a standard of care that will allow our residents independence, whilst maintaining a safe and warm environment for them to live in. Long term, short term or respite care is available. You can contact any of our homes to discuss our facilities or to arrange a visit.

Cedardale

Queens Road, Maidstone, Kent ME16 0HX

Cedardale is a beautiful home, with extensive gardens, where we work hard to create a natural and home-like environment, a place where all residents can maximise their independence and develop their physical and mental wellbeing. Offering luxury and comfort with our Garden Rooms, which are surrounded by landscaped gardens.

T: 01622 755338 • E: michaellisis@blueyonder.co.uk

Mont Calm

70-74 Bower Mount Road, Maidstone, Kent ME16 8AT

An exceptional home, close to Maidstone’s Town Centre, Mont Calm is a comfortable home in pleasant surroundings. With our high level of care by our dedicated staff, we are able to provide a homely and warm atmosphere. T: 01622 752117 • E: michaellisis@blueyonder.co.uk

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01/12/2015 14:27

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Maidstone care homes continued PELICAN COURT 6 Pelican Court, Wateringbury, Maidstone ME18 5RJ Tel: 01622 814008 OP PD LDA YA

SOUTHLANDS East Street, Harrietsham, Maidstone ME17 1HH Tel: 01622 858713 LDA

PILGRIMS VIEW l Roberts Road, Snodland ME6 5HL Tel: 01634 241906 Advert page 55 OP D

UNITED RESPONSE – JOHN STREET, 17 Maidstone ME14 2SQ Tel: 01622 664021

PD LDA

PILGRIMS WAY CARE HOME WITH NURSING 10 Bower Mount Road, Maidstone ME16 8AU OP Tel: 01622 756635

VALE RESIDENTIAL CARE HOME, THE 191 Willington Street, Maidstone ME15 8ED Tel: 01622 762332

OP D

RECTORY HOUSE The Old Rectory, Rectory Lane, Harrietsham ME17 1HS Tel: 01622 851114 OP D PD LDA MH SI

WOODGATE l Queens Road, Maidstone ME16 0JG Tel: 01622 677235

LDA

SAPPHIRE HOUSE 166 Tonbridge Road, Maidstone ME16 8SR Tel: 01622 673776 PD LDA MH SI YA

WOODLANDS VILLA 496 Loose Road, Maidstone ME15 9UF Tel: 01622 746295

MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

Experience the difference at our brighterkind care homes. Experience a new approach to care Everything we do at brighterkind is designed to make every day the best it can be. Our superb homes and specialist approach to personal care, recreational activities and quality food and dining all create a welcoming and friendly environment for our residents and their families. We are very proud of our homes and the full pathway of care we provide: residential, nursing and respite care. See details below for our brighterkind homes in Kent, Tunbridge Wells and Maidstone. Call to arrange a visit or for more details on the specific types of care our homes provide, see www.brighterkind.com Ashurst Park Fordcombe Road Fordcombe, Kent TN3 0RD

01892 629 119

Birkin Lodge Camden Park, Hawkenbury Tunbridge Wells TN2 5AE

01892 629 150

Sutton Valence North Street, Sutton Valence Maidstone ME17 3LW

01622 528 730

Visit www.carechoices.co.uk for further assistance with your search for care

91


Maidstone care homes with nursing ASHLEY GARDENS CARE CENTRE Sutton Road, Maidstone ME15 8RA Tel: 01622 761310

OP D

BARTY HOUSE NURSING HOME Roundwell, Bearsted, Maidstone ME14 4HN Tel: 01622 737025 BETSY CLARA NURSING HOME Courtenay Road, Tovil, Maidstone ME15 6UW Tel: 01622 687523

OP

OP D MH

GAVIN ASTOR HOUSE NURSING HOME Royal British Legion Industries, Royal British Legion Village, Aylesford ME20 7NF OP D PD LDA SI YA Tel: 01622 791056 LOOSE VALLEY CARE CENTRE 15 Linton Road, Loose, Maidstone ME15 0AG Tel: 01622 745959 Advert page 90

OP

LUKESTONE CARE CENTRE 7 St Michael’s Road, Maidstone ME16 8BS Tel: 01622 755821 Advert page 90

OP D

MAIDSTONE CARE CENTRE 259 Boxley Road, Maidstone ME14 2AR Tel: 01622 672292 Advert below

OP D

O’SHEA PARTNERSHIP – BOXLEY ROAD, 239 Maidstone ME14 2BG PD LDA MH SI YA Tel: 01622 758802 PILGRIMS WAY CARE HOME WITH NURSING 10 Bower Mount Road, Maidstone ME16 8AU Tel: 01622 756635 OP POPLARS CARE CENTRE 158 Tonbridge Road, Maidstone ME16 8SU Tel: 0844 472 5179 OP D PD LDA SI AD SUTTON VALENCE CARE HOME North Street, Sutton Valence, Maidstone ME17 3LW OP YA Tel: 01622 528730 Advert page 91

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

MAIDSTONE CARE CENTRE ‘Where caring matters’ 259 Boxley Road, Maidstone, Kent, ME14 2AR Maidstone Care Centre is situated just off Boxley Road in the centre of Maidstone and enjoys magnificent views over Maidstone and the surrounding Kent countryside. This modern purpose-built home provides individualized care for 55 residents requiring general nursing, palliative care, or residential dementia care, by a dedicated and skilled team of nursing and care staff. The home has been decorated and furnished to a very high standard, thus promoting and enhancing each individual’s quality of life. All rooms are single with en-suite facilities and there are a range of lounge and dining facilities to choose from. There is also a sundeck which leads to attractive gardens and patio area offering residents a delightful place to spend a sunny afternoon in peace and tranquillity. Our cuisine affords choice and quality and special diets are catered for. A visit is a must. T: 01622 672292 F: 01622 673084 E: maidstone@ranccare.co.uk W: www.ranccare.co.uk

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Alpine Residential Home Located on a quite leafy street in the charming town of Sevenoaks, Alpine Residential Homes has beautiful ornate Edwardian features and has been recently and stylishly refurbished. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis. 10 Bradbourne Park Road, Sevenoaks, Kent TN13 3LH Telephone: 01732 455 537 Email: manager.alpine@regalcarehomes.com

www.njch.co.uk www.regalcarehomes.com

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Staplehurst care homes ABBOTSLEIGH CARE CENTRE George Street, Staplehurst TN12 0RB Tel: 01580 891314 Advert page 90 GRESHAM HOUSE Station Road, Staplehurst TN12 0PZ Tel: 01580 895150

OP D

LDA SI YA

HEDGEROWS, 1 AND 2 1 and 2 Station Road, Staplehurst TN12 0QQ Tel: 01580 893269 LDA YA SOBELL LODGE – CARE HOME PHYSICAL DISABILITIES High Street, Staplehurst TN12 0BJ Tel: 01580 893729

PD YA

Staplehurst care homes with nursing ABBOTSLEIGH CARE CENTRE George Street, Staplehurst TN12 0RB Tel: 01580 891314 Advert page 90 IDEN MANOR NURSING HOME Cranbrook Road, Staplehurst, Tonbridge TN12 0ER Tel: 01580 891261

OP D

OP D PD SI YA

STAPLEHURST MANOR CARE HOME Frittenden Road, Staplehurst, Tonbridge TN12 0DG OP PD Tel: 01580 848286 Advert page 95

Sevenoaks Edenbridge care homes EDENBRIDGE AND SUPPORTED LIVING SERVICE 1 Phillippines Close, off Hever Road, Edenbridge TN8 5GN Tel: 01732 782700 OP LDA YA FALCONER’S COURT High Street, Edenbridge TN8 5NW Tel: 01732 866407

LDA

PINES EDENBRIDGE HOUSE 3 1 Phillippines Close, Off Hever Road, Edenbridge TN8 5GN Tel: 01732 782700

OP LDA YA

STANHOLM RESIDENTIAL CARE HOME FOR THE ELDERLY Mill Hill, Edenbridge TN8 5DB Tel: 01732 863748

OP

Sevenoaks care homes ABBEYFIELD – THE DYNES Nightingale Road, Kemsing, Sevenoaks TN15 6RU Tel: 01634 723007 Advert page 84

OP D

ALPINE RESIDENTIAL HOME 10 Bradbourne Park Road, Sevenoaks TN13 3LH Tel: 01732 455537 OP D PD SI Advert page 92 and inside back cover

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

93


One of Kent’s finest Residential Homes ●

Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

An excellent home cooked and choice menu.

Varied programme of social, occupational and spiritual activities.

Respite and holiday provision.

We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

www.facebook.com/LavendersCareHome

At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

Call

94

01732 882 282

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

and ask about our special introductory periods designed to help you settle in.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Sevenoaks care homes continued CHIPSTEAD LAKE – CARE HOME PHYSICAL DISABILITIES Chevening Road, Chipstead, Sevenoaks TN13 2SD Tel: 01732 459510

ROCKDALE HOUSE l Rockdale Lodge, Rockdale Road, Sevenoaks TN13 1JT Tel: 01732 454763 PD YA

COUNTRY HOME CARE Sedgebrook Cottage, Brook Lane, Plaxtol TN15 0QU Tel: 01732 810821 LDA EMILY JACKSON CLOSE, 1-3 Eardley Road, Sevenoaks TN13 1XH Tel: 01732 465987

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HARPWOOD RESIDENTIAL HOME Seven Mile Lane, Wrotham Heath, Sevenoaks TN15 7RY Tel: 01732 882282 Adverts pages 94 and 118 OP

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ST JOHN’S COTTAGE Hospital Road, Sevenoaks TN13 3PH Tel: 01732 457800

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WESTERHAM PLACE RESIDENTIAL CARE HOME l Westerham Place, Quebec Square, Westerham TN16 1TD OP Tel: 01959 565805 For a comprehensive list of home care providers see page 31.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

Questions on elderly care in Kent? We’re only a phone call away. If you’re thinking about long or short-term care for an elderly loved one, it can be difficult to know where to start. Whether it’s advice on choosing the right care, or covering the costs, our trained care advisers are here to talk through your options, whether you’ve got our health insurance or not. For friendly advice about your options, call our Elderly Care Support Line free on:

0808 278 0500 Lines are open seven days a week. We may record or monitor our calls.

Q116273 2974 2016 BPR 01009

Visit www.carechoices.co.uk for further assistance with your search for care

95


www.bramptonlodge.com • 01303258227 • info@bramptonlodge.com Luxurious accommodation, beautiful surroundings and first rate care in a superb location!

luxury residential care home for the elderly

• Full activities programme • Comfortable lounges • Beautiful bedrooms • Landscaped garden • Excellent facilities • Modern building • Gourmet meals • Respite care • Hotel style For more information or to arrange a visit, contact Marie:

info@bramptonlodge.com

01303258227

www.bramptonlodge.com

“outstanding care, love and friendship from all staff ” (Resident’s Daughter)

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

4 Dixwell Road • Folkestone • Kent • CT20 2LG


Sevenoaks care homes with nursing ABBEY COURT NURSING HOME – WEST KINGSDOWN School Lane, West Kingsdown, Sevenoaks TN15 6JB Tel: 01474 854136 OP PD EMILY JACKSON HOUSE 34 Eardley Road, Sevenoaks TN13 1XH Tel: 01732 622687 Advert page 51 GLOUCESTER HOUSE Lansdowne Road, Sevenoaks TN13 3XU Tel: 01732 741488

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HOLYWELL PARK Hodsoll Street, Ash-cum-Ridley, Sevenoaks TN15 7LE OP Tel: 01732 822215

KIPPINGTON Grange Road, Oak Lane, Sevenoaks TN13 2PG Tel: 0808 223 5356 Advert page 122 OP D MANORDENE Forge Lane, West Kingsdown, Sevenoaks TN15 6JD OP D PD YA Tel: 01474 855519 PINEHURST CARE HOME Filmer Lane, Sevenoaks TN14 5AQ Tel: 01732 808508 Advert page 95

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SUNRISE OPERATIONS SEVENOAKS LTD 64-70 Westerham Road, Bessels Green, Sevenoaks TN13 2PZ Tel: 01732 748400

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Shepway Folkestone care homes AMBER HOUSE RESIDENTIAL CARE HOME 33 Shorncliffe Road, Folkestone CT20 2NQ Tel: 01303 254459 ANCHORAGE HOUSE 12 Margaret Street, Folkestone CT20 1LJ Tel: 01303 211195 ARTHUR COURT l 22-24 Christ Church Road, Folkestone CT20 2SL Tel: 01303 258777 ASHLEY HOUSE 6 Julian Road, Folkestone CT19 5HP Tel: 01303 241024

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BLYTHSON LTD – ASHLEY AVENUE, 3 Folkestone CT19 4PX Tel: 01303 252787

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BLYTHSON LTD – ASHLEY AVENUE, 5 Folkestone CT19 4PX Tel: 01303 252787

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BLYTHSON LTD – ST JOHN’S CHURCH ROAD, 33 Folkestone CT19 5BH Tel: 01303 252787 LDA BRAMPTON LODGE 4 Dixwell Road, Folkestone CT20 2LG Tel: 01303 258227 Advert page 96 BROADMEADOW Park Farm Road, Folkestone CT19 5DN Tel: 0300 041 2626 BROADSTREET HOUSE Broadstreet, Lyminge, Folkestone CT18 8DZ Tel: 01303 862448 BURNHAM l 19 Julian Road, Folkestone CT19 5HW Tel: 01303 221335 CAMELOT LODGE l 19 Christchurch Road, Folkestone CT20 2SL Tel: 01303 251215

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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HAWKINGE HOUSE

Hurricane Way, Hawkinge, Kent CT18 7SS

Nursing Home & Care Suites

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate areas for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hawkingehouse.co.uk Directory’s helpline 0800 389 2077 Email: – information on choosing and paying for care 890100 Fax: 01303 890103 enquiries@hawkingehouse.co.uk 98Tel: 01303This


Folkestone care homes continued CARLILE LODGE 17 Grimston Avenue, Folkestone CT20 2QE Tel: 01303 250183 CHERRIES, THE 30 Julian Road, Folkestone CT19 5HW Tel: 01303 259561

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GROSVENOR COURT 15 Julian Road, Folkestone CT19 5HP Tel: 01303 221480

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HARBOUR HOUSE 6 Margaret Street, Folkestone CT20 1LJ Tel: 01303 226189

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CUMBRIA HOUSE CARE HOME l 84-86 Shorncliffe Road, Folkestone CT20 2PG Tel: 01303 254019 Advert inside front cover OP

HATFIELD LODGE l 1-3 Trinity Gardens, Folkestone CT20 2RP Tel: 01303 253253 Advert outside back cover OP D

FINN FARM LODGE 2 Bathurst Road, Folkestone CT20 2NJ Tel: 01303 252821

LABURNUM HOUSE 41 Grimston Avenue, Folkestone CT20 2QD Tel: 01303 227192

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GRANGE CARE HOME, THE l 22 Cornwallis Avenue, Folkestone CT19 5JB Tel: 01303 252394 Advert inside front cover GRIMSTON HOUSE 16 Grimston Gardens, Folkestone CT20 2PU Tel: 01303 244958

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MAGENTA 31 St Johns Church Road, Folkestone CT19 5BH Tel: 01303 252787 LDA

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MANDALAY CARE HOME 10-14 Julian Road, Folkestone CT19 5HP Tel: 01303 258095

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

WHAT ARE THE CARE OPTIONS? HOW KNOW WHICH TO CHOOSE? WHATWILL ARE ITHE CARE OPTIONS? WHAT IF MUM DOESN’T AGREE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 CALL CARE389 SELECT2077 FOR MORE INFORMATION: 0800 389 2077 Visit www.carechoices.co.uk for further assistance with your search for care

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Elm Lea

RESIDENTIAL HOME, HYTHE

Cornerways

RESIDENTIAL HOME, HYTHE

25-26 Clifton Gardens Folkestone Kent CT20 2EF St Heliers is an elegant Licensed Residential home run as a hotel. Our beautiful Victorian building located Close to the Leas overlooks the sea, and offers large unique furnished or unfurnished en-suite rooms for long-term Retirement, Holiday and Respite Care or Convalescence. Breakfast, dinner and supper freshly prepared by our own chefs.

Cornerways is located near Hythe High Street with it’s many shops & restaurants. Elm Lea is located within a short walk from the village of Saltwood. Both homes are owned by a family with over 25 years experience, in caring for the elderly. The Homes are set within their own large grounds with beautiful gardens, where our residents can spend time when the weather allows. l

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Run under the direction of the same and very experienced Registered Manager. Spacious single en suite rooms. If desired, 1 shared en suite room possible. Visiting Dentist, optician, chiropodist, hairdresser and musicians/ entertainers.

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Delicious home cooked meals and special diets catered for

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Passenger lift serves all floors. Nurse call system in all rooms

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24-hour care provided by our highly trained staff

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Furnished to high standards throughout

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Care for elderly suffering from early stages of dementia

Elm Lea Residential Home

17 Bartholomew Lane, Saltwood, Hythe, Kent CT21 4BX. Tel: 01303 269 891 n Email: elmleacare@ymail.com

www.stheliersresidentialhotel.com info@stheliersresidentialhotel.com 01303 254980

Cornerways Residential Home 1 Tanners Hill, Hythe, Kent CT21 5UE. Tel: 01303 268 737 n Email: cornerways@ymail.com

www.hythecarehomes.com

Abbey Lodge Rest Home

Residential Care Home for Elderly People Professionally trained staff provide the highest standards of care for residential and respite care in a homely atmosphere by the sea. Come and pay us a visit anytime

Why Choose Us? Abbey Lodge offers flexible & responsive care in a beautiful environment with its lovely views of the sea & landscaped gardens. High quality luxurious accommodation providing individually tailored care for the elderly where independence and individuality is promoted.

Tel: 01303 267065 www.cedar-house.net • Long term care, Respite care, Day care • Experienced owner manager.

93 Sabrook Road, Hythe, Kent CT21 5QP Email: iyeo@cedar-respite.co.uk

• Regular in house activities • Wifi internet access • Library

91 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 265 175 Email: mail@abbeyresthome.co.uk Web: www.abbeyresthome.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Folkestone care homes continued MAPLE HOUSE 32 Julian Road, Folkestone CT19 5HW Tel: 01303 251618

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MARLBOROUGH HOUSE 78-80 Coolinge Road, Folkestone CT20 1EP Tel: 01303 259160 OP D LDA MILLFIELD HOUSE l 16 Millfield, Folkestone CT20 1EU Tel: 01303 226446 MONT CALM CLIFTON CRESCENT 3 Clifton Crescent, Folkestone CT20 2EL Tel: 01303 242940 MONT CALM FOLKESTONE 24-26 Earls Avenue, Folkestone CT20 2HE Tel: 01303 251600 MONT CALM SANDGATE ROAD 211 Sandgate Road, Folkestone CT20 2HU Tel: 01303 251093 MRS SHARYN DEIDRE BUSS – ASHLEY AVENUE, 95 Folkestone CT19 4PJ Tel: 01303 266453

RAVENLEA 11 Ravenlea Road, Folkestone CT20 2JU Tel: 01303 255729

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TANGLEWOOD 252 Canterbury Road, Hawkinge, Folkestone CT18 7AY LDA Tel: 01303 891616

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TRANQUILITY HOUSE 39 Cheriton Gardens, Folkestone CT20 2AS OP D MH Tel: 01303 244049

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TRISTFORD l 7 Radnor Park West, Folkestone CT19 4QF Tel: 01303 241720

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TUDOR LODGE l 18-20 Manor Road, Folkestone CT20 2SA Tel: 01303 251195 Advert outside back cover OP D TURKETEL ROAD 8 Turketel Road, Folkestone CT20 2PA Tel: 01303 256516

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WESTVIEW 2 Marten Road, Folkestone CT20 2JR Tel: 01303 245629

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ROSEMERE CARE HOME l 13 Grimston Gardens, Folkestone CT20 2PT Tel: 01303 255775 SANDGATE MANOR l 46 Military Road, Sandgate, Folkestone CT20 3BH Tel: 01303 248313

ST CLAIRE’S CARE HOME 18-24 Claremont Road, Folkestone CT20 1DQ Tel: 01303 254897

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RADNOR HOUSE 139 Canterbury Road, Hawkinge, Folkestone CT18 7AX Tel: 01303 894693

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ST HELIERS RESIDENTIAL HOTEL l 25-26 Clifton Gardens, Folkestone CT20 2EF Tel: 01303 254980 Advert page 100

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PELHAM HOUSE 5-6 Pelham Gardens, Folkestone CT20 2LF Tel: 01303 252145

SEAVIEW 23 Old Dover Road, Capel-le-Ferne, Folkestone CT18 7HW Tel: 01303 246404

NELSON PARK HOMES • Full residential care

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• Respite

Nelson Park Homes is a small family run business that offer high quality, person centred support services for adults with a diverse range of learning disabilities, mental and medical health problems. Our residential care homes are run by qualified staff providing 24h quality care. All our homes are on the coast and are located in Folkestone

For a brochure please contact Tina Dennison on 01304 852160 Mobile: 07740512943 Email: manager.nelsonpark@xln.co.uk Web: www.nelsonparkcare.co.uk

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Tina Dennison,12 Margaret Street, Folkestone, Kent CT20 1LJ

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

101


For more information, please contact us on:

01303 267557

St. Margaret’s is a privately owned Nursing Home, set adjacent to the Royal Military Canal and a short walk from the town centre in Hythe. We pride ourselves on being a caring and friendly home, providing professional nursing care in a homely atmosphere. You are welcome to view our home at anytime. We look forward to showing you how special we are at St. Margaret’s.

Email us: info@stmargaretsnursinghome.com Visit our website: www.stmargaretshythe.com

Sherwood House in Rochester, Kent is a newly refurbished residential dementia home with 32 en-suite rooms, three communal lounges for Service OP Older people (65+) D Dementia PD Physical disabilitytailored LDA Learning disability, autismother facilities. individually activities and many User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs For further information, please telephone Advertisers are highlighted of the Kent Independent Association (KICA) l MemberRESIDENTIAL DEMENTIACare CARE 07958 419818.

ThisSUMMER Directory’s2016 helpline 0800 389 2077 – information on choosing and paying for care 102OPENING


Folkestone care homes with nursing HAWKINGE HOUSE Hurricane Way, Hawkinge, Folkestone CT18 7SS Tel: 01303 890100 Advert page 98 OP D PD MH YA WELLS HOUSE NURSING HOME Radnor Cliffe Crescent, Folkestone CT20 2JQ Tel: 01303 850727

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WELLS LODGE NURSING HOME 60 Earls Avenue, Folkestone CT20 2HA Tel: 01303 850898

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Hythe care homes ABBEY LODGE RESIDENTIAL HOME l 91 Seabrook Road, Hythe CT21 5QP Tel: 01303 265175 Advert page 100 BRADWELL HOUSE 14 Brockhill Road, Hythe CT21 4AQ Tel: 01303 239439 CEDAR HOUSE RESIDENTIAL CARE HOME 93 Seabrook Road, Hythe CT21 5QP Tel: 01303 267065 Advert page 100 CORNERWAYS RESIDENTIAL HOME 1 Tanners Hill, Hythe CT21 5UE Tel: 01303 268737 Advert page 100 ELM LEA RESIDENTIAL HOME l 17 Bartholomew Lane, Saltwood, Hythe CT21 4BX Tel: 01303 269891 Advert page 100 HF TRUST – LYMPNE PLACE (HIGH TREES AND THE BEECHES) Aldington Road, Lympne, Hythe CT21 4PA Tel: 01303 260453

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HIGHFIELD PRIVATE REST HOME l 77 Seabrook Road, Hythe CT21 5QW Tel: 01303 267036 Advert page 104 MRS SHARYN DEIDRE BUSS – SEABROOK ROAD, 26 Hythe CT21 5NA Tel: 01303 266453

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REDLYNCH HOUSE RESIDENTIAL HOME 19 Hillcrest Road, Hythe CT21 5EU Tel: 01303 264252

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TYNWALD RESIDENTIAL HOME Hillside Street, Hythe CT21 5DJ Tel: 01303 267629

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VILLA MARIA 53 Seabrook Road, Hythe CT21 5QE Tel: 01303 266723 WILLOWS, THE 33 Stade Street, Hythe CT21 6DA Tel: 01303 266963

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Hythe care homes with nursing BALGOWAN NURSING HOME l 46 Bartholomew Lane, Hythe CT21 4BX Tel: 01303 266782 HYTHE NURSING HOME l 91 North Road, Hythe CT21 5ET Tel: 01303 265441

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SALTWOOD CARE CENTRE l Tanners Hill, Hythe CT21 5UQ Tel: 01303 262421

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ST MARGARET’S NURSING HOME 20 Twiss Avenue, Hythe CT21 5NU Tel: 01303 267557 Advert page 102

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Belmont Sandbanks Care Group offers care for people in delightful settings in coastal Kent and East Sussex. We provide specialist care for people in these areas via our services which include Residential Care, Day Care Services, Respite Services and Home Care Services. Belmont Sandbanks Care Group consists of Madeira Lodge, Sandbanks and Edendale, which offer specialist dementia care for the elderly. Madeira Day Services is a day centre within the grounds of Madeira Lodge, offering care and support to older people with dementia and other mental health problems who may live alone or be cared for by others. There is a registered mental nurse and dementia clinic available through our day services to offer clinical support and supervision for staff, service users and families at all of our sites. In addition to the residential and day care services, Belmont Sandbanks also offers assisted Home Care Services. Our skilled care assistants and domestic assistants can come to your home to help with your in-house care.

We offer personal and domestic care in the home and a wide range of services, please feel free to discuss these options with us. Combined, our services provide a spectrum of care for the elderly with dementia. We also offer a diverse range of complimentary services for families. Unlike many residential care businesses we do things very differently by offering a wide range of care services to support the local community, these include: •

Residential Care

Dementia Clinics

Respite Care

Rehabilitation Care & Emergency Support

Home Care & Domestic Care Services

Day Care Services

Dementia friendly communities

As an organisation we took the decision to offer a more rounded care support system to help all those caring for people with Dementia. With Belmont Sandbanks you need not only come to us for residential support but for full support, whether it be living with us or at your own home. Thank you.

If you have any questions, please don’t hesitate to get in touch. T: 01797 366810 E: info@belmontsandbanks.co.uk W: www.belmontsandbanks.co.uk

Email: contact@highfieldresthome.com Website: www.highfieldresthome.com

The Old Rectory The Old Rectory is a private residential home, with a caring family atmosphere • Two large lounges and conservatories over looking patio & gardens • Library • Purpose-built property • En-suite rooms • Located in a quiet residential area, close to church, beach and local amenities • Aidcall system • Hairdresser • Chiropodist • Aromatherapist • Optician • Weekly entertainment • Home-cooked food • Lifts • A local quality home with excellent recomendations • Private and local authority residents welcome • Single and Couples rooms

• • • • • • • •

Highest quality care in a family environment Professional management supported by NVQ staff Comfortable accommodation with en-suite facilities All single room occupancy with the exception of couples Wholesome varied meals, all diets catered for Outings and In-house activities Attractive gardens and balconies with sea views Four lounges and all facilities

T: 01303 874470

E: info@oldrectoryresidential.co.uk www.oldrectoryresidential.co.uk New Hall Close, Dymchurch, Kent, TN29 0LE

104

77 SEABROOK ROAD, HYTHE, KENT CT21 5QW - TEL: 01303 267036

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Romney Marsh care homes BAY, THE 30-31 Dymchurch Road, St Mary’s Bay, Romney Marsh TN29 0ET Tel: 01797 367538 BEACHES, THE 13 Jefferstone Lane, St Mary’s Bay, Romney Marsh TN29 0SW Tel: 01303 873787 BEECHCARE 99 Dunes Road, Greatstone, New Romney TN28 8SW Tel: 01797 362121 BRIGHTCARE 20 Taylors Lane, St Mary’s Bay, Romney Marsh TN29 0EU Tel: 01797 366866 BUNGALOW, THE Dennes Lane, Lydd TN29 9PU Tel: 01797 321612 COTSWOLD LODGE Coast Road, Littlestone, New Romney TN28 8QY Tel: 01797 367453 CRANMORE Church Road, New Romney TN28 8EY Tel: 01797 367274 EDEN COTTAGE 6 The Oval, Dymchurch, Romney Marsh TN29 0LR Tel: 01303 872686 FAIRWAYS RESIDENTIAL HOME l Madeira Road, Littlestone, New Romney TN28 8QX Tel: 01797 362336 FOAM, THE 3 Chapel Road, Dymchurch, Romney Marsh TN29 0TD Tel: 01303 875151

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HENTY HOUSE 100 Littlestone Road, Littlestone, New Romney TN28 8NH Tel: 01797 458110

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HOMELEIGH FARM Dungeness Road, Lydd TN29 9PS Tel: 01797 321506

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LITTLECROFT 132-134 Dunes Road, Greatstone, New Romney TN28 8SP Tel: 01797 367549

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MADEIRA LODGE CARE HOME Madeira Road, Littlestone-on-Sea, New Romney TN28 8QT Tel: 01797 363242 Advert page 104 MARSHLANDS Dennes Lane, Lydd TN29 9PU Tel: 01797 320088 MONT CALM Manor House, Manor Road, Lydd, Romney Marsh TN29 9HR Tel: 01797 321127

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OLD RECTORY RESIDENTIAL HOME, THE l New Hall Close, Dymchurch, Romney Marsh TN29 0LE Tel: 01303 874470 Advert page 104

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OLD SCHOOL HOUSE l Church Lane, New Romney TN28 8ES Tel: 01797 366477

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PADDOCK, THE 80 High Street, Lydd, Romney Marsh TN29 9AN Tel: 01797 321292 PALM CARE 12 Hardy Road, Greatstone, New Romney TN28 8SF Tel: 01797 367006

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

105


Bethany Lodge & Bethany house Specialist care for young people with disabilities

Bethany Lodge & Bethany House are specialist homes for young adults who have a physical disability. Each home is registered with the Care Quality Commission to provide Nursing & Residential Care. Bethany Lodge is a purpose built unit. It was opened in 1992 and had 24 single rooms all of which are on the ground floor. Bethany House was opened in 1997 having been purpose designed and built for clients with disabilities. There are 15 single rooms all of which are en-suite with their own toilet, washbasin and shower. Bethany Lodge & Bethany House are located on the southern coast of Kent at Dymchurch. The sea, the town and its amenities are a short walk away over level ground, making it ideal for wheelchair users. On-site facilities include: a hydro-therapy pool, multi-sensory room and a large arts and crafts room. The management of both homes places great emphasis on staff training and development, which helps maintain high standards of care for our clients through developing a learning environment for our staff. We have been recognised as an Investor in People (I.I.P) since 1998. If you would like to find out more about Bethany Lodge & Bethany House please visit our website www.bethanylodge.co.uk or e-mail bethanylodge@btconnect.com We can be found at 35 Eastbridge Road, Dymchurch, Kent TN29 0PG Tel: 01303 872289 Fax: 01303 875351

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Romney Marsh care homes continued ROMNEY COTTAGE RESIDENTIAL CARE HOME Madeira Road, Littlestone, New Romney TN28 8QX Tel: 01797 363336 OP D MH AD

SEABOURNE HOUSE 61 Seabourne Way, Dymchurch, Romney Marsh TN29 0PX Tel: 01303 875154

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ROSE COTTAGE Oak Lodge Road, New Romney TN28 8BG Tel: 01797 362842

SEABREEZES 61 Meehan Road, Greatstone, New Romney TN28 8NZ Tel: 01797 369150

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ROSECROFT 71 Meehan Road, Greatstone, New Romney TN28 8NZ Tel: 01797 361601

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SALTINGS, THE 7 The Saltings, Littlestone, New Romney TN28 8AE Tel: 01797 366216

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SANDBANKS CARE HOME Coast Road, Littlestone-on-Sea, New Romney TN28 8RA Tel: 01797 366810 Advert page 104

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ST BRANNOCKS Dymchurch Road, New Romney TN28 8UF Tel: 01797 366663 TAMARISK 48 Leonard Road, Greatstone, New Romney TN28 8RX Tel: 01797 364562

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For a comprehensive list of useful contacts see page 125.

Romney Marsh care homes with nursing BETHANY HOUSE CARE HOME 30 Eastbridge Road, Dymchurch TN29 0PG Tel: 01303 872289 Advert page 106 BETHANY LODGE NURSING HOME 35 Eastbridge Road, Dymchurch, Romney Marsh, TN29 0PG Tel: 01303 872289 Advert page 106

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CREEDY HOUSE l Nether Avenue, Littlestone-on-Sea, New Romney TN28 8NB Tel: 01797 362248 Advert outside back cover OP D PD

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LINDAU RESIDENTIAL HOME 104 Littlestone Road, New Romney TN28 8NH Tel: 01797 364371

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With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care

107


The Island RESIDENTIAL HOME Providing quality care since 1986

• Fully qualified, professional and caring staff • Large spacious bedrooms, lift to all floors • Family run home with a warm and friendly atmosphere • Excellent home cooked food • Internet and telephone services • Visiting chiropodist, hairdresser & optician • Full time activities organiser • Regular day trips organised & Mini bus

T: 01795 510271 E: info@islandresidentialhome.com www.islandresidentialhome.com Leysdown Road, Leysdown-On-Sea, Sheerness, Kent ME12 4LH

NEL_199_WO_Quarter-page-AD_90x130.indd 1

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NuRSiNg AND RESiDENTiAl HoME

Providing: Planned care, as individual as you are, to meet your needs and wishes Highly trained, experienced and dedicated staff A friendly and homely environment Dignity, respect and choice Peace of mind For more information, without obligation, please telephone, email or call in.

01795 530156

Email: cooksditch@btconnect.com EAST STREET, FAVERSHAM, KENT. ME13 8AN Entrance via our car park in Church Road

108

CARNALEA

Quality Residential Care for the Elderly in Faversham

Carnalea is a warm friendly caring home, tastefully decorated with well-tended spacious gardens. Our dedicated staff provides 24 hour high quality care and support, helping you achieve a comfortable degree of independence whilst preserving your privacy and dignity. Meals are prepared by our own experienced chef who caters for special dietary needs. • Well-appointed rooms • Choice of sitting rooms/conservatory • Library facilities • Assisted baths/showers • Lift to all floors • Seasonal menu • In-house entertainment • Activities co-ordinator • Doctors • Dentist • Optician • Chiropodist • Hairdresser • Attending clergy Carnalea has a well-deserved good reputation and is conveniently situated for approach by both road and rail. We welcome your personal inspection at any time.

Long and Short Stay or Respite Care 5-9 London Road, Faversham, Kent ME13 8TA Tel: 01795 532629 Fax: 01795 532653 Email: eldercare@carnalea.com www.carnalea.com

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Swale Faversham care homes ASHURST HOUSE 9 Briton Road, Faversham ME13 8QH Tel: 01795 590022

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CARNALEA RESIDENTIAL HOME 5-9 London Road, Faversham ME13 8TA Tel: 01795 532629 Advert page 108

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KENT AUTISTIC TRUST, THE – PERRY’S CLOSE, 9 l Faversham ME13 7BX LDA Tel: 01634 405168

KILN COURT Lower Road, Faversham ME13 7NY Tel: 01795 532183

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MILLHOUSE Salters Lane, Faversham ME13 8ND Tel: 01795 533276

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OSBORNE COURT Lower Road, Faversham ME13 7FT Tel: 01795 533352

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Faversham care homes with nursing COOKSDITCH HOUSE NURSING AND RESIDENTIAL HOME East Street, Faversham ME13 8AN Tel: 01795 530156 Advert page 108

LADY DANE FARMHOUSE Love Lane, Faversham ME13 8BJ Tel: 01795 538299 OP

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KINGSFIELD CARE CENTRE Jubilee Way, Faversham ME13 8GD Tel: 01795 535550 OP D PD LDA MH YA

Sheerness / Isle of Sheppey care homes ALMA LODGE 15-17 Alma Road, Sheerness ME12 2NZ Tel: 01795 669824 OP D LDA SI YA ALMA RESIDENTIAL HOME 19-23 Alma Road, Sheerness ME12 2NZ Tel: 01795 665051 BARTON COURT l New Road, Minster, Isle of Sheppey ME12 3PX Tel: 01795 875394 BLACKBURN LODGE The Broadway, Sheerness ME12 1TS Tel: 0300 042 0998

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BROMFIELD HOUSE RESIDENTIAL HOME 316 Minster Road, Minster-on-Sea, Sheerness ME12 3NR Tel: 01795 875663

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ISLAND RESIDENTIAL HOME, THE l 114 Leysdown Road, Leysdown-on-Sea, Isle of Sheppey ME12 4LH Tel: 01795 510271 Advert page 108 OP D PD YA

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LITTLE OYSTER RESIDENTIAL HOME Seaside Avenue, Minster-on-Sea, Sheerness ME12 2NJ PD LDA SI Tel: 01795 870608

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MOUNT AND THE OLIVES, THE 9-11 and 13 Delamark Road, Sheerness ME12 1RB Tel: 01795 665048 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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NEL_199_HF_Half-page-AD_180Wx130H.indd 1

01/12/2015 14:27

PINE LODGE CARE CENTRE 26-32 KEY STREET, ME10 1YU

ONE OF THE FINEST HOMES IN KENT l l l l l

RESIDENTIAL AND DEMENTIA CARE MAINLY SINGLE EN-SUITE BEDROOMS, MANY WITH THEIR OWN FRENCH DOORS OPENING ONTO LANDSCAPED GARDENS WITH WATER FEATURES A CHOICE OF BEAUTIFUL LOUNGES SHORT WALK TO PARK & PUB BUS STOPS OUTSIDE l LIBRARY l HAIRDRESSING SALON l SHOWER ROOMS & SPECIALISED BATH CHAIRS l REGULAR ENTERTAINMENT, OUTINGS & ACTIVITIES l LONG SHORT TERM & RESPITE CARE l PRIVATE & SOCIAL SERVICE CLIENTS WELCOME

PLEASE CONTACT EVE FIELDING ON 01795 423052 OR JUST CALL IN Web: www.pinelodgecare.com

Email: pine.lodge@btconnect.com

PROFESSIONAL CARE WITHIN A HOMELY ENVIRONMENT

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Sheerness / Isle of Sheppey care homes continued NEPTUNE HOUSE 8-10 Neptune Terrace, Sheerness ME12 2AW Tel: 01795 581660

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OAKDENE REST HOME 165 Minster Road, Minster-on-Sea, Sheerness ME12 3LH Tel: 01795 874985 OP D OLD RECTORY, THE 83 High Street, Eastchurch, Isle of Sheppey ME12 4DF Tel: 01795 880484 LDA YA SUNNYFIELDS 241 Queenborough Road, Sheerness ME12 3EW Tel: 01795 661064 PD LDA SI

WELCOME HOME Cliff View Gardens, Warden Bay, Leysdown ME12 4NH Tel: 01795 510884

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WILLOWS RESIDENTIAL CARE HOME The Broadway, Minster-on-Sea, Sheerness ME12 2DE Tel: 07697 040493 WINCHESTER HOUSE 455 Minster Road, Minster-on-Sea, Sheerness ME12 3NS Tel: 01795 871160

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Sittingbourne care homes ASPLEY HOUSE 204 London Road, Sittingbourne ME10 1QA Tel: 01795 438856 LDA YA BEECHFIELDS Conyer Road, Teynham, Sittingbourne ME9 9ET Tel: 01795 520580 BERKELEY HOUSE Lynsted Lane, Lynsted, Sittingbourne ME9 0RL Tel: 01795 522540

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BLAIR PARK RESIDENTIAL CARE HOME 2 Beechwood Avenue, Crown Road, Milton Regis, Sittingbourne ME10 2AL Tel: 01795 423695 OP D BRIDGE HOUSE 115 Grovehurst Road, Sittingbourne ME10 2TA Tel: 01795 477966 LDA YA BYFIELD COURT Sheppey Way, Bobbing, Sittingbourne ME9 8PJ Tel: 01795 431685 LDA CARTREF HOUSE 22 London Road, Sittingbourne ME10 1NA Tel: 01795 477966 CEDARS, THE – WELCOME HOUSE 2 Hartlip Hill, Hartlip, Sittingbourne ME9 7PA Tel: 01795 843837

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COURT REGIS l Middletune Avenue, Milton Regis, Sittingbourne ME10 2HT Tel: 01795 423485 Advert page 55

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ELLENS COURT Lady Margaret Manor Road, Doddington, Sittingbourne ME9 0NT Tel: 01795 886668

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ELLENS COURT CARE HOME Lady Margaret Manor Road, Doddington, Sittingbourne ME9 0NT Tel: 01952 414040

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HANNINGFIELD RETIREMENT HOME LTD l 99 London Road, Sittingbourne ME10 1NR OP Tel: 01795 479587 HILL FARM 15 Keycol Hill, Bobbing, Sittingbourne ME9 8LZ PD LDA MH SI Tel: 01795 841220 INSIGHT SBS LTD 201 LONDON ROAD 201 London Road, Sittingbourne ME10 1PA Tel: 07717 501645

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INSIGHT TEYNHAM 5 London Road, Teynham, Sittingbourne ME9 9QW Tel: 01795 521122

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Sittingbourne care homes continued ULCOMB HOUSE 24 London Road, Sittingbourne ME10 1NA Tel: 01795 477699

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RHYME HOUSE 9-11 Chaucer Road, Sittingbourne ME10 1EZ Tel: 01795 439744 PD LDA SI YA

WHITELEAF COTTAGE Lower Road, Teynham ME9 9LR Tel: 01795 477966

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SCHOOL LANE 35 School Lane, Iwade, Sittingbourne ME9 8SE Tel: 01634 869200 PD LDA MH YA

WOODSTOCK RESIDENTIAL CARE CENTRE 80 Woodstock Road, Sittingbourne ME10 4HN Tel: 01795 420202 Advert page 108 OP D

PINE LODGE CARE CENTRE l 26-32 Key Street, Sittingbourne ME10 1YU Tel: 01795 423052 Advert page 110

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Sittingbourne care homes with nursing ELVY COURT NURSING HOME 200 London Road, Sittingbourne ME10 1QA Tel: 01795 374478 Advert below OP D PD SI YA HENGIST FIELD CARE CENTRE Hengist Field, Borden, Sittingbourne ME9 8LS Tel: 01795 473880 Advert page 110 OP D PD SI

NEWINGTON COURT Keycol Hill, Newington, Sittingbourne ME9 7LG Tel: 01795 334085 Advert page 51

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Elvy Court

Enhancing life, excelling in care General Nursing, Dementia Nursing and Respite Care At Elvy Court we provide quality person-centred care, with individual care plans that residents and their families are involved in designing. Well-being, community and friendship is at the heart of our home. • Respectful and dignified care, within a warm and welcoming community of friends • Dedicated long-serving staff, supported by continuous training, deliver enhanced care to all residents • Menus designed to contribute towards a healthier lifestyle • Spacious, comfortable rooms, many with a garden outlook • All-day café where residents can meet with friends • Landscaped gardens with lawns, pathways and sensory area • Stimulating Well-being programme including a choice of events and outings

See our lovely home life at facebook.com/ElvyCourtNursingHome

Call the Elvy Court Home Manager on 01795 374478 200 London Road | Sittingbourne | Kent | ME10 1QA | www.averyhealthcare.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Thanet Birchington care homes AVENUES SOUTH EAST – COLEMAN’S STAIRS 6 Coleman’s Stairs Road, Birchington CT7 9HJ Tel: 0208 308 2900 PD LDA

HIGHFIELD RESIDENTIAL HOME 51 Alpha Road, Birchington CT7 9EG Tel: 01843 842116

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BEACH HOUSE l 1 Beach Avenue, Birchington CT7 9JS Tel: 01843 845922 OP LDA MH YA

SPENCER HOUSE Spencer Road, Birchington CT7 9EZ Tel: 01843 841460

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GRENHAM BAY COURT Cliff Road, Birchington CT7 9JX Tel: 01843 841008

SPRINGFIELD HOUSE 81 Epple Bay Road, Birchington CT7 9EW Tel: 01843 842574

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Broadstairs care homes BRADSTOWE LODGE 22 Victoria Parade, Broadstairs CT10 1QL Tel: 01843 861962

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CLEVELAND HOUSE LTD 20-22 Granville Road, Broadstairs CT10 1QB Tel: 01843 866509 LDA YA DEER PARK CARE CENTRE Detling Avenue, Broadstairs CT10 1SR Tel: 01843 868666

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DUMPTON LODGE 11 Western Esplanade, Broadstairs CT10 1TG Tel: 01843 865877

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KENT HOUSE Fairfield Manor, Fairfield Road, Broadstairs CT10 2JY Tel: 01843 831667

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LYNTON HOUSE 60 Stone Road, Broadstairs CT10 1EB Tel: 01843 861645

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PORT REGIS Convent Road, Broadstairs CT10 3PR Tel: 01843 602266

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WYCHDENE CARE HOME 19 Callis Court Road, Broadstairs CT10 3AF Tel: 01843 865282 Advert page 116

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Broadstairs care homes with nursing MAURICE HOUSE Callis Court Road, Broadstairs CT10 3AH Tel: 01843 603323

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For a comprehensive list of useful contacts see page 125.

Margate care homes AQUARIUS LODGE 20 Approach Road, Margate CT9 2AN Tel: 01843 292323

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AVENUES SOUTH EAST – BERESFORD GARDENS, 39 Cliftonville, Margate CT9 3AG Tel: 0208 308 2900

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Margate care homes continued CARETECH COMMUNITY SERVICES (NO 2) LTD – PRICES AVENUE, 22 Cliftonville, Margate CT9 2NT Tel: 01843 293927 LDA CLAREMONT CARE HOME 6 Lower Northdown Avenue, Margate CT9 2NJ Tel: 01843 225117 OP D GEORGE V AVENUE, 5 Westbrook, Margate CT9 5QA Tel: 01843 227003

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GRAYWOOD CARE HOME 10 Northdown Avenue, Cliftonville, Margate CT9 2NL Tel: 01843 220797

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GREEN GABLES CARE HOME 6 Northdown Avenue, Margate CT9 2NL Tel: 01843 227770

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GRESHAM RESIDENTIAL CARE HOME 47-49 Norfolk Road, Cliftonville, Margate CT9 2HU Tel: 01843 220178 OP GROSVENOR CARE CENTRE 1-5 First Avenue, Cliftonville, Margate CT9 2LF OP D MH Tel: 01843 228761 HOMEVILLE 95 Victoria Road, Margate CT9 1RD Tel: 01843 223455

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L AND S CARE HOMES LTD – YORK TERRACE, 3 Birchington CT7 9AZ Tel: 01843 843486 LDA MALTREATH RESIDENTIAL CARE HOME 23-25 Warwick Road, Cliftonville, Margate CT9 2JU Tel: 01843 221677 MONT CALM MARGATE 13 Shottendane Road, Margate CT9 4NA Tel: 01843 221600

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MONTAGU COURT RESIDENTIAL HOME l 49-51 Edgar Road, Cliftonville, Margate CT9 2EQ OP D PD SI Tel: 01843 223648 NORTH LODGE CARE HOME 47 St Peters Road, Margate CT9 1TJ Tel: 01843 229390

Ashcroft House This unique Art Deco building with its established gardens offers large and bright recreational areas; ideal for relaxing and socialising. The home also has an extensive and varied Leisure and Lifestyle programme directed by a NAPA qualified therapist. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

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REDCOT LODGE RESIDENTIAL CARE HOME l 1 Lower Northdown Avenue, Cliftonville, Margate CT9 2NJ OP Tel: 01843 220131 ROSEDENE RESIDENTIAL CARE HOME 29-31 Westonville Avenue, Westbrook, Margate CT9 5DY Tel: 01843 220087 Advert page 116

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Fairview Close, Cliftonville, Margate, Kent CT9 2QE Telephone: 01843 296 626 Email: manager.ashcroft@regalcarehomes.com

SENSE – HASTINGS AVENUE, 89 Margate CT9 2SQ Tel: 01843 232767

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www.njch.co.uk www.regalcarehomes.com

SUMMERVILLE 39 Prices Avenue, Margate CT9 2NT Tel: 01843 295703

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Margate care homes continued TERRANCE HOUSE 7-21 Belgrave Road, Margate CT9 1XG Tel: 01843 224879

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TREETOPS RESIDENTIAL HOME 3 Lower Northdown Avenue, Margate CT9 2NJ Tel: 01843 220826 WESTBROOK AVENUE, 87 Margate CT9 5HB Tel: 0208 308 2900

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WESTGATE COLLEGE FOR DEAF PEOPLE AND THE ROAD PROJECT The John Townsend Trust, Victoria Road, Margate CT9 1NB Tel: 01843 227561 SI YA WHITE LODGE l 44-46 Madeira Road, Cliftonville, Margate CT9 2QQ Tel: 01843 225956 OP YOAKLEY HOUSE CARE HOME l Drapers Close, Margate CT9 4AH Tel: 01843 223652 Advert page 116

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ST PETERS CARE HOME l 26 St Peter’s Road, Margate CT9 1TH Tel: 01843 291363 Advert page 116

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Margate care homes with nursing ASHCROFT HOUSE Fairview Close, Cliftonville, Margate CT9 2QE OP D PD SI Tel: 01843 296626 Advert pages 114 and inside back cover

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WESTBROOK HOUSE INTEGRATED CARE CENTRE 150 Canterbury Road, Westbrook, Margate CT9 5DD Tel: 01843 254100

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WILLOWS CARE CENTRE, THE 5-13 Second Avenue, Margate CT9 2LL Tel: 01843 228570 OP D MH YA

ASHDENE HOUSE 50-50a St Mildreds Road, Ramsgate CT11 0EF Tel: 01843 592045 PD LDA MH

FOURWINDS RESIDENTIAL CARE HOME 33 Victoria Parade, Ramsgate CT11 8EB Tel: 01843 591015 OP PD

BRADFORD HOUSE RESIDENTIAL CARE HOME 74 Ellington Road, Ramsgate CT11 9SX Tel: 01843 580026 LDA

KEELE HOUSE l 176-178 High Street, Ramsgate CT11 9TS Tel: 01843 591735

ELIZABETH ANNE NURSING HOME, THE 64 Edgar Road, Cliftonville, Margate CT9 2EQ Tel: 01843 221375 SHOTTENDANE NURSING HOME l Shottendane Road, Margate CT9 4BS Tel: 01843 291888

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Ramsgate care homes

BRENAN HOUSE RESIDENTIAL HOME l 21 Vale Square, Ramsgate CT11 9DE Tel: 01843 592546 EBBSFLEET HOUSE Tubbs Lane, Ebbsfleet Lane, Ramsgate CT12 5DJ Tel: 01304 613004

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MARTINS 2 Ebbsfleet Lane, Ramsgate CT12 5DJ Tel: 01843 823010 MONTAGUE HOUSE 10 Brockenhurst Road, Ramsgate CT11 8ED Tel: 01843 599660

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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Private Residential Home

E D d & re P te O gis re

Capel Grange

St. Peters Care Home

Residential Care Home for People with Dementia i Professional Family Run Home i Secure Garden

’home from home in the Kent countryside” Set in two acres of beautiful landscaped gardens, Capel Grange is an elegant country house offering homely accommodation with care tailored to your requirements. We offer: Long term, convalescent, respite and day care in single or double en suite bedrooms. Excellent cuisine, visiting professionals, activities and entertainment. The Cottage Wing offers a safe and calm environment for those with dementia. Call us to arrange a visit or request a brochure

01892 834225

Capel Grange, Maidstone Rd, Five Oak Green, Kent TN12 6SQ Capelgrange@safequarter.com www.capelgrangecare.co.uk Email: care@capelgrange.co.uk www.capelgrangecare.co.uk

Gordon Lodge Quality care in a homely environment

• Well established family run care home • Long term or respite stay • Quality care provided by dedicated staff • Friends & family always welcome • Home cooked food using local produce • Close to local amenities and the sea front

Contact Diane or Debbie 01843 891 491 website: gordonlodge.co.uk email: lodge.eq@aol.com 43 Westgate Bay Avenue, Westgate on Sea CT8 8AH

Caring for an elderly relative or neighbour? Do you need a break . . . or do they? Respite care for the elderly available at . . . Yoakley House, Drapers Close, Margate, Kent CT9 4AH For details or to arrange a visit: Tel: 01843 223652 Email: admin@yoakleycare.co.uk w w w.yoak leycare.co.uk

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i 36 Single & 1 Double Room. Most en-suite i In-House Social Activities

Telephone: (01843) 291363 Fax: (01843) 299789 Email: stpetershomesltd@gmail.com 26 St. Peter’s Road, Margate, Kent, CT9 1TH K.C.C. Registered

ROSEDENE residential care home

29-31 Westonville Avenue, Westbrook, Kent CT9 5DY A truly special atmosphere exists at Rosedene Residential Care Home where the utmost care is taken to provide a home from home. We pride ourselves on creating a welcoming environment for all our residents and visitors.

T: 01843 220087 E: rosedeneresidentialhome@yahoo.co.uk www.rosedeneresidentialcare.co.uk

Wychdene

Care Home

• Care free relaxed living • Relaxed atmosphere • Pleasant, caring Staff • Long term & Respite Care • Residential & Dementia clients 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865282 Fax: 01843 863282 Email: vasan.wychdene@btconnect.com Web: www.wychdene.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Ramsgate care homes continued NEWLYN RESIDENTIAL HOME, THE l 2 Cliftonville Avenue, Ramsgate CT12 6DS Tel: 01843 589191 OSBORNE HOUSE 106-110 Grange Road, Ramsgate CT11 9PX Tel: 01843 596164 RAMSGATE CARE CENTRE 66-68 Boundary Road, Ramsgate CT11 7NP Tel: 01843 585444

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ROSE FARM HOUSE Haine Road, Ramsgate CT12 5AG Tel: 01843 583380 SENSE – NEWINGTON ROAD, 163 Ramsgate CT12 6QB Tel: 01843 596896

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WANTSUM LODGE 32 St Mildreds Road, Ramsgate CT11 0EF Tel: 01843 582666

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CHILTERNS, THE 5-9 Sea Road, Westgate-on-Sea CT8 8SA Tel: 01843 832628

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GORDON LODGE REST HOME 43 Westgate Bay Avenue, Westgate-on-Sea CT8 8AH OP Tel: 01843 891491 Advert page 116

Westgate-on-Sea care homes ASHBURY COURT 43 Sea Road, Westgate-on-Sea CT8 8QW Tel: 01843 834493 AVONDALE HOUSE l 25 Roxburgh Road, Westgate-on-Sea CT8 8RX Tel: 01843 833973

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

Ocean



Swell

A friendly residential home facing the sea at St.Mildred’s Bay, Close to all local amenities.

Country House Living for the Elderly with 24 Hour Care

We offer tailormade care packages in our beautiful Edwardian home, including full time, respite and day care.

Caring specifically for both disabled and elderly people. Our care group also includes physically disabled clients under 65. Facilities include single and double rooms, ground floor rooms & two TV lounges.

Call Denise or Martin Rose on

01843 832362 33 Sea Road, Westgate-On-Sea, Kent, CT8 8SB KCC Registered

Visit our website: www.highhilden.co.uk High Hilden Close, Tonbridge, Kent, TN10 3DB.

Telephone: 01732-353070

Visit www.carechoices.co.uk for further assistance with your search for care

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One of Kent’s finest Residential Homes ●

Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

An excellent home cooked and choice menu.

Varied programme of social, occupational and spiritual activities.

Respite and holiday provision.

We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

www.facebook.com/LavendersCareHome

At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

Call

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01732 882 282

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

and ask about our special introductory periods designed to help you settle in.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Westgate-on-Sea care homes continued NORFOLK HOUSE 39-41 Sea Road, Westgate-on-Sea CT8 8QW Tel: 01843 831667 OCEAN SWELL 33 Sea Road, Westgate-on-Sea CT8 8SB Tel: 01843 832362 Advert page 117

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ROXBURGH HOUSE l 29-31 Roxburgh Road, Westgate-on-Sea CT8 8RX OP PD Tel: 01843 832022 SPRINGFIELDS RESIDENTIAL HOME Hengist Road, Westgate-on-Sea CT8 8LP Tel: 01843 831169

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ST GABRIEL’S HOUSE – APARTMENTS AND DANE END St Gabriel’s House, 44 Elm Grove, Westgate-on-Sea CT8 8LB Tel: 01843 831823

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WESTCLIFFE HOUSE 37a Sea Road, Westgate-on-Sea CT8 8QW Tel: 01843 227561 WINDSOR HOUSE 18-20 St Mildreds Road, Westgate-on-Sea CT8 8RE Tel: 01843 836055

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Westgate-on-Sea care homes with nursing EATON LODGE NURSING HOME 62 Westgate Bay Avenue, Westgate-on-Sea CT8 8SN Tel: 01843 832184 HOCKEREDGE, THE 2-4 Canterbury Road, Westgate-on-Sea CT8 8JJ Tel: 01843 831585

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LOURDES COMMUNITY NURSING AND RESIDENTIAL CARE HOME, THE l The Ursuline Convent, 225 Canterbury Road, Westgate-on-Sea CT8 8LX Tel: 01843 833242 ST MICHAEL’S NURSING HOME Elm Grove, Westgate-on-Sea CT8 8LH Tel: 01843 834917

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Tonbridge and Malling Tonbridge care homes ABBEYFIELD – WOODGATE Tudeley Lane, Tonbridge TN11 0QJ Tel: 01634 723007 Advert page 84 AVENUES SOUTH EAST – SHIPBOURNE ROAD, 288 Tonbridge TN10 3EX Tel: 0208 308 2900 AVENUES SOUTH EAST – TURNBULL PLACE, 2 Riding Lane, Hildenborough, Tonbridge TN11 9LN Tel: 01732 448634

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FUTURE HOME CARE LTD BIRCHES 16 Salisbury Road, Tonbridge TN10 4PB Tel: 01732 373710 PD LDA SI YA CAPEL GRANGE PRIVATE RESIDENTIAL HOME l Maidstone Road, Five Oak Green, Tonbridge TN12 6SQ Tel: 01892 834225 Advert page 116

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CHESTNUT LODGE CARE HOME 18-20 London Road, Tonbridge TN10 3DA Tel: 01732 362440

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

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CORNFORD HOUSE

Nursing Home & Care Suites Relationship Centred Care™

Cornford Lane Pembury Tunbridge Wells TN2 4QS

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate areas for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information

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Website: www.cornfordhouse.co.uk Tel: 01892 820100 Fax: 01892 enquiries@cornfordhouse.co.uk This Directory’s helpline 0800820590 389 2077Email: – information on choosing and paying for care


Tonbridge care homes continued GRANGE, THE – BENENDEN l The Green, Benenden, Cranbrook TN17 4DN Tel: 01580 240118 HADLOWS, THE 128-130 Hadlow Road, Tonbridge TN9 1PA Tel: 01732 770981 HALE PLACE FARMHOUSE 79 Old Road, East Peckham, Tonbridge TN12 5EN Tel: 01622 871081

LDA

HIGH HILDEN l High Hilden Close, Tonbridge TN10 3DB Tel: 01732 353070 Advert page 117

OP

LDA YA

LAVENDERS Lavenders Road, West Malling ME19 6HP Tel: 01732 844744 Adverts pages 94 and 118 OP

OP D

ST PETERS ROW DELARUE CLOSE 1-3 St Peters row, Delarue Close, Shipbourne Road, Tonbridge TN11 9NN LDA Tel: 01732 771593

HALE PLACE GARDEN LODGE 77 Old Road, East Peckham, Tonbridge TN12 5EN OP D PD MH SI YA AD Tel: 01622 871081

MRS LINDA JOYCE FENNELL – WHEATFIELD DRIVE, 17 Cranbrook TN17 3LU Tel: 01580 715249

LDA

Tonbridge care homes with nursing ASHURST PARK CARE HOME Fordcombe Road, Fordcombe, Tunbridge Wells TN3 0RD Tel: 01892 629119 Advert page 91 OP FOUNTAINS LODGE NURSING AND RESIDENTIAL HOME 13-17 London Road, Southborough, Tunbridge Wells TN4 0RJ Tel: 01892 886381

WESTBANK CARE HOME 64 Sevenoaks Road, Borough Green TN15 8AP Tel: 01732 780066 OP PD For a comprehensive list of useful contacts see page 125.

OP D PD SI YA

Tunbridge Wells Tunbridge Wells care homes ASHURST PLACE Lampington Row, Langton Green, Tunbridge Wells TN3 0JG Tel: 01892 863298 OP

BIRKIN LODGE CARE HOME Camden Park, Hawkenbury, Tunbridge Wells TN2 5AE OP Tel: 01892 629150 Advert page 91

BEULAH LODGE REST HOME LTD 1 Beulah Road, Tunbridge Wells TN1 2NP Tel: 01892 543055

OP

MRS LYNNE WEATHERLY 10 Brooklands, Tunbridge Wells TN2 3AD Tel: 01892 537076

OP

CORNFORD HOUSE l Cornford Lane, Pembury, Tunbridge Wells TN2 4QS Tel: 01892 820100 Advert page 120 OP D PD MH SI YA

BIRCHWOOD HOUSE REST HOME l Stockland Green Road, Speldhurst, Tunbridge Wells TN3 0TU Tel: 01892 863559 Advert page 122

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA) Visit www.carechoices.co.uk for further assistance with your search for care

121


Birchwood House Rest Home

Set in 6 acreS of beautiful kent countrySide ideal for long/Short Stay, convaleScence and reSpite care. 24 hour SuperviSion. lift to all floorS. en Suite facilitieS in all roomS. home cooking - Special dietS catered for. hairdreSSer, chiropodiSt and library available. Shopping trolley providing everyday requiSiteS. in houSe communion Service. viSitS to SpeldhurSt and other local churcheS for ServiceS can be arranged. Stockland Green Road, Speldhurst, Kent TN3 0TU

Tel: 01892 863559 Fax: 01892 861548

The Hollies The Hollies is set back on a charming quiet leafy street in Southborough. The beautiful grand Georgian House with manicured private gardens to the rear has delightful character and charm. The newly refurbished social and leisure areas are spacious and light; perfect for socialising and relaxing. We provide Person Centred Residential and Dementia care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis. 14-16 Park Road, Southborough, Tunbridge Wells, Kent TN4 0NX Telephone: 01892 535 346 Email: manager.hollies@regalcarehomes.com

www.njch.co.uk www.regalcarehomes.com

EnquiriEs to thE ManagEr member of the kent care homes association

What matters to you, matters to us

Looking for quality care in Kent?

We believe every resident is a unique and special person. Our highly skilled and passionate care teams take time to get to know the people we care for and their families to provide a real home from home environment. If you’re looking for a care home that offers personalised care on a short stay or permanent basis, or you’d like some advice about funding the cost of care, come and discover how we can meet your needs today.

Firtree House Tunbridge Wells TN1 2JZ

Offering nursing, permanent and short stay care.

Kippington Sevenoaks TN13 2PG

Offering residential, nursing, permanent and short stay care.

Sundridge Court Bromley BR1 3NG Offering residential, nursing, permanent and short stay care.

0808 223 5356

carechoices@caringhomes.org

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Tunbridge Wells care homes continued CROSSWAYS COMMUNITY l 8 Culverden Park Road, Tunbridge Wells TN4 9QX Tel: 01892 529321

OP MH YA

GARLAND HOUSE 2 Garlinge Road, Southborough, Tunbridge Wells TN4 0NR Tel: 01892 532707

OP

GARLINGE LODGE RESIDENTIAL HOME 6 Garlinge Road, Southborough, Tunbridge Wells TN4 0NR Tel: 01892 528465

OP

HARTLEY HOUSE CARE HOME l Hartley Road, Cranbrook TN17 3QN Tel: 01580 713139

OP D YA

MENTAL HEALTH RESIDENTIAL LTD – LONDON ROAD, 71 l Southborough, Tunbridge Wells TN4 0NS Tel: 01892 515520

MH YA

MOUNT EPHRAIM HOUSE Mount Ephraim, Tunbridge Wells TN4 8BU OP D PD Tel: 01892 520316 NEWPARK 3 Park Road, Southborough, Tunbridge Wells TN4 0NU Tel: 01892 537717

LDA

PEPENBURY l Cornford Lane, Pembury, Tunbridge Wells TN2 4QU Tel: 01892 822168 LDA

HAZELDENE HOUSE Romford Road, Pembury, Tunbridge Wells TN2 4AY OP D MH Tel: 01892 826500 Advert page 8

POPPIES The Ridgeway, Southborough, Tunbridge Wells TN4 0AB Tel: 01892 518208

HOLLIES, THE 14-16 Park Road, Southborough TN4 0NX Tel: 01892 535346 OP D PD SI Advert pages 122 and inside back cover

RUSTHALL RESPITE Middle Field Court, Edward Road, Rusthall, Tunbridge Wells TN4 8RP D PD LDA SI YA Tel: 01892 616408

KEYCHANGE CHARITY – ROSSET HOLT CARE HOME Pembury Road, Tunbridge Wells TN2 3RB Tel: 01892 526077

SEVEN SPRINGS – CARE HOME PHYSICAL DISABILITIES Pembury Road, Tunbridge Wells TN2 4NB Tel: 01892 531138

OP

LDA

PD YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE?

VISIT THE NEW SELECT WWW.CARESELECT.CO.UK VISIT THE NEW CARECARE SELECT WEBSITEWEBSITE WWW.CARESELECT.CO.UK WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 Visit www.carechoices.co.uk for further assistance with your search for care

CALL CARE SELECT FOR MORE INFORMATION:

123


Tunbridge Wells care homes with nursing BIRKIN LODGE CARE HOME Camden Park, Hawkenbury, Tunbridge Wells TN2 5AE Tel: 01892 629150 Advert page 91 OP CORNFORD HOUSE Cornford Lane, Pembury, Tunbridge Wells TN2 4QS Tel: 01892 820100 Advert page 120 OP D PD MH SI YA FIRTREE HOUSE 30 St James Road, Tunbridge Wells TN1 2JZ Tel: 0808 223 5356 Advert page 122

LITTLE COURT NURSING HOME 26 Roopers, Speldhurst, Tunbridge Wells TN3 0QL Tel: 01892 864429 Advert below

OP

PILGRIM HOMES – MILWARD HOUSE 6 Madeira Park, Tunbridge Wells TN2 5SZ Tel: 0300 303 1460

OP D

RUSTHALL LODGE CARE HOME l Nellington Road, Rusthall, Tunbridge Wells TN4 8SJ Tel: 01892 531378

OP PD SI

HAZELDENE HOUSE Romford Road, Pembury, Tunbridge Wells TN2 4AY Tel: 01892 826500 Advert page 8 OP D MH

TUNBRIDGE WELLS CARE CENTRE 142 Upper Grosvenor Road, Tunbridge Wells TN1 2ED Tel: 01892 618721

OP D MH

LARCHMERE HOUSE NURSING HOME l Biddenden Road, Frittenden, Cranbrook TN17 2EN OP Tel: 01580 852335

WARWICK PARK NURSING HOME 55 Warwick Park, Tunbridge Wells TN2 5EJ Tel: 01892 864429 Advert below

HALLIWELL Kingswood Road, Tunbridge Wells TN2 4UN Tel: 01892 525909

OP

OP

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted l Member of the Kent Independent Care Association (KICA)

developed by the publisher of this Directory

With so many providers to choose from, where do you start? www.carechoices.co.uk can help • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

124

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Useful contacts Useful local contacts Kent County Council County Hall, Maidstone ME14 1XQ Tel: 03000 416161 Text relay: 18001 03000 416161 Email: social.services@kent.gov.uk Web: www.kent.gov.uk Advocacy for All 241 Main Road, Sidcup, Kent DA14 6QS Tel: 0208 300 9666 Email: info@advocacyforall.org.uk Web: www.advocacyforall.org.uk Age UK in Kent Age UK provides information and advice for the elderly about benefits, care, age discrimination and computer courses, amongst other things. Age UK Ashford The Eldercare Centre, Stanhope Road, Ashford TN23 5RF Tel: 01233 668765 Age UK Faversham 2 Middle Row, Faversham ME13 7AJ Tel: 01795 532766 Age UK Maidstone (Advert page 24) 7 Mill Street, Maidstone ME15 6XW Tel: 01622 753618 Age UK Sittingbourne Heather House Day Centre, Avenue of Remembrance, Sittingbourne ME10 4NN Tel: 01795 477520 Age UK Tunbridge Wells (Advert page 24) Wood Street, Tunbridge Wells TN1 2QS Tel: 01892 522591

Alzheimer’s Society National helpline: 0300 222 1122 South East Area Office Barclays House, 51 Bishopric, Horsham, West Sussex RH12 1QJ Tel: 01403 276649 West Kent Office Suite 2, 1-7 Commercial Road, Paddock Wood, Tonbridge TN12 6YT Tel: 01892 835498 Crossroads Care Kent and Medway Tel: 0845 900 3735 Crossroads Care East Kent 16 Reculver Road, Beltinge, Herne Bay CT6 6LE Tel: 01227 742030 Crossroads Care Medway 8 Chestnut Avenue, Walderslade, Chatham ME5 9AJ Tel: 01634 868885 Crossroads Care West Kent The Oast, 170 Tonbridge Road, Wateringbury ME18 5NS Tel: 01622 817114 Gateways to council services and advice Ashford Gateway Plus, Church Road, Ashford TN23 1AS Tel: 03000 414141 Dover 69-71 Castle Street, Dover CT16 1PD Tel: 03000 414141

Visit www.carechoices.co.uk for further assistance with your search for care

125


Edenbridge The Eden Centre, Four Elms Road, Edenbridge TN8 6BY Tel: 03000 414010 Gravesham Civic Centre, Windmill Street, Gravesend DA12 1AU Tel: 01474 564422 Maidstone King Street, Maidstone ME15 6JQ Sheppey 38-42 High Street, Sheerness ME12 1NL Swanley Link London Road, Swanley BR8 7AE Tel: 03000 414141 Tenterden 2 Manor Row, High Street, Tenterden TN30 6HP Tel: 03000 414141 Thanet Gateway Plus, Cecil Street, Margate CT9 1RE Tonbridge Castle Street, Tonbridge TN9 1BG

126

Kent District Councils Ashford Borough Council www.ashford.gov.uk London Borough of Bexley www.bexley.gov.uk London Borough of Bromley www.bromley.gov.uk Canterbury City Council www.canterbury.gov.uk Dartford Borough Council www.dartford.gov.uk Dover District Council www.dover.gov.uk Gravesham Borough Council www.gravesham.gov.uk Maidstone Borough Council www.maidstone.gov.uk Medway Council www.medway.gov.uk Sevenoaks District Council www.sevenoaks.gov.uk Shepway District Council www.shepway.gov.uk Swale Borough Council www.swale.gov.uk Thanet District Council www.thanet.gov.uk

Tunbridge Wells 8 Grosvenor Road, Royal Tunbridge Wells TN1 2AB

Tonbridge and Malling Borough Council www.tmbc.gov.uk

Healthwatch Kent Aims to ensure that the views of the public are taken into account when health and social care services are planned for and provided. For more information see advert on page 22. Tel: 0808 801 0102 Email: info@healthwatchkent.co.uk Web: www.healthwatchkent.co.uk

Tunbridge Wells Borough Council www.tunbridgewells.gov.uk Live it Well Live It Well Centre, Unit 2 Twisleton Court, Priory Hill, Dartford, Kent DA1 2EN Tel: 01322 223335 Web: www.liveitwell.org.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Mind Association Mind publishes information on many topics relating to mental health and provides two confidential mental health information services. There is a network of over 150 local Minds, which are involved in the planning of local mental health services and local campaigning on mental health issues. To access your local Mind charity call the infoline on 0300 123 3393 or text 86463. Patient Experience Teams (PETs) Information for patients, their families and carers about health and local health services. East Kent PET Tel: 0800 783 9972 or 01227 812020 or 01227 785101 Email: patientexperience@kmpt.nhs.uk West Kent and Medway PET Tel: 0800 587 6757 or 01622 723207 or 01622 725290 Email: patientexperience@kmpt.nhs.uk

Useful national contacts Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141 Email: enquiries@elderabuse.org.uk Web: www.elderabuse.org.uk Age UK National helpline: 0800 169 2081 Email: www.ageuk.org.uk/contact-us Web: www.ageuk.org.uk Association of Charity Officers A national umbrella body for benevolent charities. Tel: 0207 255 4480 Email: info@aco.uk.net Web: www.aco.uk.net British Institute of Learning Difficulties (BILD) Committed to improving the quality of life

for people with a learning disability. Tel: 0121 415 6960 Email: enquiries@bild.org.uk Web: www.bild.org.uk Care Choices’ helpline Free, independent information and help. Searchable website. Tel: 0800 389 2077 Web: www.carechoices.co.uk Care Quality Commission Independent regulator of care services in England. Tel: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk Carers Trust Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction issues. Tel: 0844 800 4361 Email: info@carers.org or support@carers.org Web: www.carers.org Carers UK The voice of carers. Advice line: 0808 808 7777 Email: info@carersuk.org Web: www.carersuk.org Elderly Accommodation Counsel Help older people make informed choices about meeting their housing and care needs. Free advice line: 0800 377 7070 Email: info@firststopadvice.org.uk Web: www.housingcare.org Friends of the Elderly A charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 Email: enquiries@fote.org.uk Web: www.fote.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care

127


Independent Age Produce a wide range of guides and factsheets for older people, their families and carers. Advice line: 0800 319 6789 Email: charity@independentage.org Web: www.independentage.org.uk National Activity Providers Association (NAPA) Promotes the importance of activities for older persons. Tel: 0207 078 9375 Email: info@napa-activities.co.uk Web: www.napa-activities.co.uk

Registered Nursing Home Association (RNHA) Campaigns for high standards in nursing home care. Tel: 0121 451 1088 Email: frankursell@rnha.co.uk Web: www.rnha.co.uk Relatives and Residents Association, The Exists for older people needing, or living in, residential care and the families and friends left behind. Advice line: 0207 359 8136 Email: info@relres.org Web: www.relres.org SANE Saneline: for advice on mental health issues. Tel: 0300 304 7000 between 6.00pm and 11.00pm (any day of the year). Web: www.sane.org.uk

Pension Service, The Provides information about pensions and other pensioner benefits. Web: www.gov.uk/dwp POhWER An independent advocacy agency. Tel: 0300 456 2370 Email: pohwer@pohwer.net Web: www.pohwer.net

Silver Line, The A 24-hour telephone befriending and advice line. Tel: 0800 470 8090 Web: www.thesilverline.org.uk United Kingdom Homecare Association (UKHCA) Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Helpline: 0208 661 8188 Email: helpline@ukhca.co.uk Web: www.ukhca.co.uk

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

128

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers in bold

Alphabetical index of care homes and care homes with nursing

A

Abbey Court Nursing Home – West Kingsdown 97 Abbey Lodge Residential Home 103 Abbeyfield – St Martins 87 Abbeyfield – The Dynes 93 Abbeyfield – Woodgate 119 Abbeyfield Connors House 68 Abbeyfield Dene Holm 85 Abbeyfield Edward Moore House 85 Abbeyfield Greensted 87 Abbeyrose House 87 Abbotsleigh Care Centre 93 Acacia House – Tenterden 67 Adisham House 68 Alandale Residential Home 81 Alexander House – Dover 81 Alexandria’s Residential Care Home 85 Allens Mead 85 Alma Lodge 109 Alma Residential Home 109 Alpine Residential Home 93 Amber House Residential Care Home 97 Ami Court 83 Ami Lodge 81 Anchorage House 97 Anderida 63 Anro House 79 Applecroft Care Home 83 Aquarius Lodge 113 Arthur Court 97 Ashbury Court 117 Ashcroft House 115 Ashdene House 115 Ashford Lodge 63 Ashford Nursing Home 67 Ashgold House 81 Ashingham House 81 Ashlea House 63

Ashley Down Nursing Home 87 Ashley Gardens Care Centre 92 Ashley House 97 Ashminster House 67 Ashpoint House 81 Ashstone House 63 Ashton Lodge 87 Ashurst House 109 Ashurst Park Care Home 121 Ashurst Place 121 Aspen Lodge 79 Aspley House 110 Avenues South East – Beresford Gardens, 39 113 Avenues South East – Coleman’s Stairs, 6 113 Avenues South East – Maidstone Road, 492 87 Avenues South East – Shipbourne Road, 288 119 Avenues South East – Turnbull Place, 2 119 Avondale House 117

B

Balgowan Nursing Home 103 Barham House 71 Barton Court 109 Barty House Nursing Home 92 Bay, The 105 Beach House 113 Beaches, The 105 Beacon Hill Lodge 75 Beechcare 105 Beechcare Care Home 79 Beeches Residential Home, The 68 Beechfields 111 Beechtree House Ltd 87 Belmont 63 Benham Lodge 85 Berkeley House 111 Bethany House Care Home 107 Bethany Lodge Nursing Home 107

Betsy Clara Nursing Home 92 Beulah Lodge Rest Home Ltd 121 Birch House 63 Birchwood House Rest Home 121 Birkin Lodge Care Home 121, 124 Birling House 87 Blackburn Lodge 109 Blair Park Residential Care Home 111 Blenheim House 79 Blossoms Care Home Ltd 77 Blythson Ltd – Ashley Avenue, 3 97 Blythson Ltd – Ashley Avenue, 5 97 Blythson Ltd – St John’s Church Road, 33 97 Boldshaves Oast 63 Bon Secours 79 Bowercroft Care Ltd 89 Brabourne Care Centre 67 Bradbury Grange 75 Bradfield Residential Home 79 Bradford House Residential Care Home 115 Bradstowe Lodge 113 Bradwell House 103 Brambles Care Home 63 Brambling House 81 Brambling Lodge 81 Bramblings Residential Care Home 77 Bramley House 63 Brampton Lodge 97 Brenan House Residential Home 115 Breton Court 67 Bridge Haven 68 Bridge House 111 Brightcare 105 Broad Oak Manor Care Home 79 Broadmeadow 97

Visit www.carechoices.co.uk for further assistance with your search for care

129


Broadstreet House Bromfield House Residential Home Broomfield Lodge Bungalow, The Burnham Byfield Court

97 Chitty Barn 79 Church House 89 109 Church Lane 89 71 Claremont Care Home 114 105 Cleveland House Ltd 113 97 Coach House, The 71, 75 111 Conifers 71 Cooksditch House Nursing and Residential Home 109 Camelot Lodge 97 Copperfields Cameron Lodge 79 Residential Home 85 Canterbury Adult Support Unit Cornerways Residential 68 Home 103 Capel Grange Private Cornford House 121, 124 Residential Home 119 Cosy Lodge 63 Caretech Community Cotswold Lodge 105 Services (No 2) Ltd Country Home Care 95 – Prices Avenue, 22 114 Court Lodge 63 Carlile Lodge 99 Court Regis 111 Carnalea Residential Cranmore 105 Home 109 Creedy House 107 Cartref House 111 Croft, The 63 Cedardale Residential Crossways Community 123 Home 89 Cumberland Care Cedar House Residential Home, The 71 Care Home 103 Cumbria House Cedar Oaks 71 Care Home 99 Cedars, The – Welcome House 111 Channel Lea, 12 79 Dale Lodge 85 Charing Court Dale Mount 85 Residential Home 63 Dalkeith Lodge 71 Charton Manor 77 Darenth Grange Chase, The 68 Residential Home 77 Chaucer House 71 Deer Park Care Centre 113 Cherries, The 99 Dorothy Lucy Centre, The 89 Chestfield House 75 Dumpton Lodge 113 Chestnut Lodge Dunronald Court 79 Care Home 119 Durrants Court Barn 63 Chestnuts Care Home, The 85, 87 Chilterns, The 117 Eastfield 89 Chippendayle Lodge Eastry House 83 Residential Care Home 89 Eastry Villa’s 83 Chipstead Lake – Care Home Eaton Lodge Physical Disabilities 95 Nursing Home 119

C

D

E

130

Ebbsfleet House 115 Echo Square House 85 Edenbridge and Supported Living Service 93 Eden Cottage 105 Edwin Therapeutic Unit 85 Eglantine Villa Care Home 79 Elizabeth Anne Nursing Home, The 115 Elizabeth House 68 Ellens Court 111 Ellens Court Care Home 111 Elliott House Care Home 71 Elm Lea Residential Home 103 Elvy Court Nursing Home 112 Emily Jackson Close, 1-3 95 Emily Jackson House 97 Eva’s Folly Residential Home 85

F

Fairby Grange 77 Fairlawn Residential Home 89 Fairways Residential Home 105 Falconer’s Court 93 Family Investment (Five) Ltd 68 Family Investment (Four) Ltd 69 Farm House 63 Favorita House Residential Home 71 Felbrigg House 81 Finn Farm Lodge 99 Firtree House 124 Fiveways 75 Flat 1 Cobham House 82 Foam, The 105 Footprints 69 Forge House 89 Fountains Lodge Nursing and Residential Home 121 Four Seasons 82

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers in bold

Fourwinds Residential Care Home Future Home Care Ltd Birches

G

115 119

Gardeners Close 82 Gardenia House 77 Garland House 123 Garlinge Lodge Residential Home 123 Gate House 83 Gateway Residential Home, The 82 Gavin Astor House Nursing Home 92 Generals Meadow 79 George V Avenue, 5 114 Glendale Lodge 80 Glen, The 82 Gloucester House 97 Glover House 63 Goodwins, The 80 Gordon Lodge Rest Home 117 Grange, The 63 Grange, The 73 Grange, The – Benenden 121 Grange Care Home, The 99 Gravesham Place Integrated Care Centre 87 Graywood Care Home 114 Green Gables Care Home 114 Greenbanks 69 Greenbanks Residential Care Home 89 Grenham Bay Court 113 Gresham House 93 Gresham Residential Care Home 114 Grimston House 99 Grosvenor Care Centre 114 Grosvenor Court 99 Grove Residential Home, The 89 Grove Villa Care 80

H

H M T Care – 38 Albany Drive 73 Hadlows, The 121 Hailey Residential Care Home, The 73 Halden Heights Care Community 67 Hale Place Farmhouse 121 Hale Place Garden Lodge 121 Halliwell 124 Hall, The 63 Hamilton’s Residential Home 69 Hanningfield Retirement Home Ltd 111 Harbledown Lodge 71 Harbour Care Home 73 Harbour House 99 Harpwood Residential Home 95 Harrington Cottage 63 Hartley House Care Home 123 Haslington Residential Home 77 Hatfield Lodge 99 Haven Care Home, The 89 Hawkinge House 103 Haydon Mayer 75 Hazeldene House 123, 124 Hazelwood Nursing Home 79 Heather Lodge 85 Heathfield Residential Home 63 Hedgerows, 1 and 2 93 Hengist Field Care Centre 112 Henty House 105 Heron House 73 Hevercourt 85 HF Trust – Lympne Place (High Trees and The Beeches) 103 High Hilden 121 High Meadow Nursing Home 71

High Pines Residential Home Ltd 73 High View Oast Care Home 71 Highfield 71 Highfield Private Rest Home 103 Highfield Residential Home 113 Highland House 69 Hill Farm 111 Hillbeck Residential Care Home 89 Hillbrow 82 Hockeredge, The 119 Hollies Residential Home, The 85 Hollies, The 123 Holly Cottage 63 Hollyrood 89 Holywell Park 97 Homelands 65 Homeleigh 80 Homeleigh Farm 105 Homeville 114 Hothfield Manor Acquired Brain Injury Centre 67 Hythe Nursing Home 103

I

Iden Manor Nursing Home 93 Insight SBS Ltd 201 London Road 111 Insight Teynham 111 Island Residential Home, The 109 Ivy Bank Residential Care Home 82 Ivy Cottage 65

J

Juniper

65

K

Kearsney Manor Nursing Home Keele House

83 115

Visit www.carechoices.co.uk for further assistance with your search for care

131


Kent Autistic Trust, The – Beaver Lane, 118 65 Kent Autistic Trust, The – Jemmett Road, 165 65 Kent Autistic Trust, The – Perry’s Close, 9 109 Kent House 113 Kentwood House 79 Kesson House Care Centre 87 Keychange Charity – Rosset Holt Care Home 123 Kiln Court 109 Kimberley Residential Home 73 Kimberley Residential Home Ltd 77 King Edward House 69 Kingsfield Care Centre 109 Kingsley 73 Kingston House 69 Kippington 97 Knoll Nursing Home, The 81

L

L and S Care Homes Ltd – York Terrace, 3 114 L’Arche Kent Cana 82 L’Arche Kent Faith House 69 L’Arche Kent The Rainbow 69 Laburnum House 99 Lady Dane Farmhouse 109 Laleham, The 73 Larchmere House Nursing Home 124 Larchwood Grove 85 Laurels, The 65 Laureston House Residential Home 82 Lavenders 121 Lindau Residential Home 107 Little Court Nursing Home 124 Little Glen 82

132

Little Oyster Residential Home 109 Littlebourne House Residential Care Home 69 Littlecroft 105 Loose Court 89 Loose Valley Care Centre 92 Lourdes Community Nursing and Residential Care Home, The 119 Lucketts Farm Respite Centre 69 Lukestone Care Centre 92 Lulworth House Residential Care Centre 89 Lyndhurst House 65 Lyndhurst Rest Home 75 Lynton House 113

M

– Sussex Avenue, 26A 69 MCCH Society Ltd – Tunbury Avenue, 151 89 MCCH Society Ltd – Whitstable Road, 94 69 Meadow Dean 82 Meadow View Residential Care Home 69 Meadowside 80 Melanie Ann Trust, The 89 Melanie Ann Trust Residential Home, The 89 Melvyn & Jan John 83 Mental Health Residential Ltd – London Road, 71 123 Milestone House 80 Millfield House 101 Millhouse 109 Minnis Lodge 82 Montagu Court Residential Home 114 Montague House 115 Mont Calm 105 Mont Calm Clifton Crescent 101 Mont Calm Folkestone 101 Mont Calm Margate 114 Mont Calm Residential Home 89 Mont Calm Sandgate Road 101 Mount and the Olives, The 109 Mount Ephraim House 123 Mrs Linda Joyce Fennell – Wheatfield Drive, 17 121 Mrs Lynne Weatherly 121 Mrs Sharyn Deidre Buss – Ashley Avenue, 95 101 Mrs Sharyn Deidre Buss – Seabrook Road, 26 103

Madeira Lodge Care Home 105 Magenta 99 Magnolia House 89 Maidstone Care Centre 92 Maltreath Residential Care Home 114 Mandalay Care Home 99 Manordene 97 Maple House 101 Marlborough House 101 Marshlands 105 Martha House 81 Martins 115 Maurice House 113 May Lodge 65 May Morning 65 Mayflower Care Home 87 Maylands 75 MCCH Society Ltd – Allington Way, 20 87 MCCH Society Ltd – Lower Robin Hood Lane, 146 89 MCCH Society Ltd National Autistic Society– – Marine Parade, 18 75 Respite Care (Kent) 85 MCCH Society Ltd Neptune House 111

N

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers in bold

New Bungalow, The 65 Newington Court 112 Newlands 69 Newlands Residential Home 80 Newlyn Residential Home, The 117 Newpark 123 Norfolk House 119 North Lodge Care Home 114

O

O’Shea Partnership – Boxley Road, 239 92 Oakdene Rest Home 111 Oakfield House 69 Oaklands 65 Oast, The 89 Ocean Swell 119 Old Downs Residential Care Centre, The 77 Old Farm House Residential Home, The 69 Old Rectory, The 69 Old Rectory, The 111 Old Rectory Residential Home, The 105 Old Rectory Retirement Home, The 69 Old School House 105 Old Vicarage, The 80 Optima Care Ltd – Spenser Road, 37 73 Orchard Cottage 85 Orchard House 65 Orchard House 73 Osborne Court 109 Osborne House 117 Overcliffe House 85 Oxenden House Care Home 73

P

Paddock, The 105 Palm Care 105 Park View Care Centre 67 Parkwood House 89 Parsonage Lodge EMI 73

Pelham House 101 Pelham Lodge Residential Care Home 85 Pelham Manor 85 Pelican Court 91 Pepenbury 123 Peter Gidney Neurodisability Centre, The 79 Phoenix House 80 Pilgrim Homes – Milward House 124 Pilgrims Lodge Residential Home 69 Pilgrims View 91 Pilgrims Way Care Home with Nursing 91, 92 Pine Lodge Care Centre 112 Pinehurst Care Home 97 Pines Edenbridge House 3 93 Poplars Care Centre 92 Poppies 123 Port Regis 113 Priory Mews Care Home 79

R

Radnor House 101 Ramsgate Care Centre 117 Ravenlea 101 Rectory House 91 Red House Nursing Home, The 71 Redcot Lodge Residential Care Home 114 Reddington House 83 Redlynch House Residential Home 103 Resthaven Residential Home 73 Rhyme House 112 Richardson Court 65 Richardson Court Cottage 65 Rivendell, The 73 Riverlea House 83 RNID Action on Hearing Loss Roper House 69 Roberta House 69

Rockdale House 95 Romney Cottage Residential Care Home 107 Rose Cottage 65 Rose Cottage 107 Rose Farm House 117 Rosecroft 107 Rosedene Residential Care Home 114 Roselands 73 Rosemary Cottage 65 Rosemere Care Home 101 Rosewood Residential Care Home 77 Roxburgh House 119 Russell Court Nursing Home 79 Rusthall Lodge Care Home 124 Rusthall Respite 123

S

Saltings, The 107 Saltwood Care Centre 103 Sandbanks Care Home 107 Sandgate Manor 101 Sandwich Road, 55 83 Sapphire House 91 Saxon Lodge Residential Home Ltd 71 School Lane 112 Seabourne House 107 Seabreezes 107 Seahaven 80 Seaview 101 Self Unlimited – Station Road, 33A 77 SENSE – Hastings Avenue, 89 114 SENSE – Newington Road, 163 117 Seven Springs – Care Home Physical Disabilities 123 Sevington Mill 65 Seymour House 73 Shakespeare House 83 Shakti Lodge 77 Sheringham House 85

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Sholden Hall Residential Retreat 81 Shore Lodge – Care Home Learning Disabilities 77 Shottendane Nursing Home 115 Signature at the Miramar (Operations) Ltd 75 Singleton Nursing and Residential Home Ltd 67 Smock Acre 71 Sobell Lodge – Care Home Physical Disabilities 93 Sonia Lodge 81 Sonya Lodge Residential Care Centre 77 Southfields 65 Southlands 91 Sovereign House 73 Spencer House 113 Springfield House 113 Springfields Residential Home 119 St Albans House 81 St Anselm’s Nursing Home 81 St Brannocks 107 St Brelades 73 St Claire’s Care Home 101 St Gabriel’s House – Apartments and Dane End 119 St Heliers Residential Hotel 101 St James House 77 St James Mews 77 St John Home 75 St John’s Cottage 95 St Margaret’s Nursing Home 103 St Martins 75 St Mary’s 83 St Michaels 83 St Michael’s Nursing Home 119 St Peter’s Care Home 73 St Peters Care Home 115

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St Peters Row Delarue Close 121 St Stephens Nursing Home 83 St Valery Care Home 65 St Winifreds Residential Care Centre 81 Stanholm Residential Care Home for the Elderly 93 Staplehurst Manor Care Home 93 Strode Park House 73, 75 Strode Park Roundation – Redwalls 71 Summerlands 65 Summerville 114 Sunnyfields 111 Sunrise Operations Sevenoaks Ltd 97 Sutton Valence Care Home 92 Swerford House 83 Sycamore Heights 71 Sycamore Lodge 65

T

Tamarisk 107 Tanglewood 101 Tarrys Residential Home Ltd 73 Temple Ewell Nursing Home 83 Terrance House 115 Thorndene 83 Tosh Lodge 65 Tralee Rest Home 75 Tranquility House 101 Treetops Residential Home 115 Tristford 101 Tudor Lodge 101 Tunbridge Wells Care Centre 124 Turketel Road 101 Twyford House 83 Tynwald Residential Home 103

U

Ulcomb House United Response – 1 St Alphege Road

112 83

United Response – John Street, 17 Uplands House Upton House

91 73 81

V

Vale Residential Care Home, The Villa Maria

91 103

W

Walmer Care Centre 81 Walsingham Support – Turnbull Close, 56-58 77 Wantsum Lodge 117 Warren Lodge Care Home 67 Warwick Park Nursing Home 124 Wayfarers 83 Welcome Home 111 Welcome House – Ruby Lodge 87 Wellington House 81 Wells House Nursing Home 103 Wells Lodge Nursing Home 103 West View Integrated Care Centre 67 Westbank Care Home 121 Westbrook Avenue, 87 115 Westbrook House Integrated Care Centre 115 Westbury House 81 Westcliffe House 119 Westerham Place Residential Care Home 95 Westgate College for Deaf People and the Road Project 115 Westview 101 Whiston House 67 Whitebirch Lodge 73 White Cliffs Lodge 83 White Lodge 115 Whiteleaf Cottage 112

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Whitfield Residential Home 83 Whitstable Nursing Home 75 Willows, The 103 Willows Care Centre, The 115 Willows Residential Home 111 Wilmington Manor Care Home 79 Wimbledon House Residential Care Home 73 Winchester House 87 Winchester House 111

Windmill Lodge Windmill Street, 94 Windsor House Withens Nursing Home, The Wolverton Court Wombwell Hall Care Home Woodchurch House Woodgate Woodlands Villa Woodside Residential Care Home

87 Woodstock Residential 87 Care Centre 112 119 Woodville Respite Centre 71 Wychdene 87 Care Home 113 83

Y

79 Yew Tree House Residential Care Home for 67 the Elderly 67 91 91 Yoakley House Care Home 115 83 York House Care Home 67

Specialist indices These indices will assist you in your search for care. Specialist providers are listed by care category.

Learning disability providers

A Abbey Court Nursing Home – West Kingsdown 97 Adisham House 68 Allens Mead 85 Alma Lodge 109 Amber House Residential Care Home 97 Anchorage House 97 Anderida 63 Anro House 79 Ashdene House 115 Ashford Lodge 63 Ashford Nursing Home 67 Ashgold House 81 Ashingham House 81 Ashlea House 63 Ashpoint House 81 Ashstone House 63 Ashurst House 109 Aspley House 111 Avenues South East – Beresford Gardens, 39 113

Blythson Ltd – Avenues South East – Ashley Avenue, 5 97 Coleman’s Stairs, 6 113 Avenues South East – Blythson Ltd – St. Johns Maidstone Road, 492 87 Church Road, 33 97 Avenues South East – Boldshaves Oast 63 Shipbourne Road, 288 119 Bon Secours 79 Avenues South East – Brabourne Care Centre 67 Turnbull Place, 2 119 Bradford House Residential Care Home 115 Bradwell House 103 Bay, The 105 Bridge House 111 Beach House 113 Brightcare 105 Beaches, The 105 Broadstreet House 97 Beechcare 105 Bungalow, The 105 Beeches Residential Byfield Court 111 Home, The 68 Belmont 63 Benham Lodge 85 Cameron Lodge 79 Berkeley House 111 Canterbury Adult Birch House 63 Support Unit 68 Birling House 87 Caretech Community Blenheim House 79 Services (No 2) Ltd – Prices Avenue, 22 114 Blythson Ltd – Ashley Avenue, 3 97 Carlile Lodge 99

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Learning disability providers continued Cartref House 111 Cedar Oaks 71 Channel Lea, 12 79 Cherries, The 99 Chitty Barn 79 Church House 89 Church Lane 89 Cleveland House Ltd 113 Coach House, The 71, 75 Conifers 71 Copperfields Residential Home 85 Cosy Lodge 63 Cotswold Lodge 105 Country Home Care 95 Court Lodge 63 Cranmore 105 Croft, The 63

D

Dalkeith Lodge Dunronald Court Durrants Court Barn

E

71 79 63

Eastry House 83 Eastry Villa’s 83 Ebbsfleet House 115 Echo Square House 85 Eden Cottage 105 Edenbridge and Supported Living Service 93 Edwin Therapeutic Unit 85 Ellens Court 111 Ellens Court Care Home 111 Emily Jackson Close, 1-3 95 Eva’s Folly Residential Home 85

Farm House 63 Felbrigg House 81 Finn Farm Lodge 99 Fiveways 75 Flat 1 Cobham House 82 Foam, The 105 Footprints 69 Forge House 89 Four Seasons 82 Future Home Care Ltd Birches 119

G Gardeners Close 82 Gardenia House 77 Gate House 83 Gavin Astor House Nursing Home 92 George V Avenue, 5 114 Glen, The 82 Glover House 63 Goodwins, The 80 Grange – Benenden, The 121 Grange, The 73 Greenbanks 69 Gresham House 93 Grosvenor Court 99 Grove Villa Care 80

H

Hadlows, The 121 Hall, The 63 Harbour House 99 Harrington Cottage 63 Heather Lodge 85 Hedgerows, 1 and 2 93 Henty House 105 Heron House 73 HF Trust – Lympne Place (High Trees and The Beeches) 103 Falconer’s Court 93 111 Family Investment (Five) Ltd 68 Hill Farm Hillbrow 82 Family Investment (Four) Ltd 69 Holly Cottage 63

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Hollyrood 89 Homelands 65 Homeleigh Farm 105 Homeville 114 Pines Edenbridge House 3 93

I Insight SBS Ltd 201 London Road Insight Teynham Ivy Cottage

111 111 65

J Juniper 65

K Kent Autistic Trust, The – Beaver Lane, 118 65 Kent Autistic Trust, The – Jemmett Road, 165 65 Kent Autistic Trust, The – Perrys Close, 9 109 King Edward House 69 Kingsfield Care Centre 109 Kingsley 73 Kingston House 69

L L and S Care Homes Ltd – York Terrace, 3 114 L’Arche Kent Cana 82 L’Arche Kent Faith House 69 L’Arche Kent The Rainbow 69 Laburnum House 99 Lady Dane Farmhouse 109 Larchwood Grove 85 Little Glen 82 Little Oyster Residential Home 109 Littlecroft 105 Lucketts Farm Respite Centre 69 Lyndhurst House 65 Lynton House 113

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Learning disability providers continued

M

Magenta 99 Magnolia House 89 Mandalay Care Home 99 Maple House 101 Marlborough House 101 Marshlands 105 Martha House 81 Martins 115 May Lodge 65 May Morning 65 Maylands 75 MCCH Society Ltd – Allington Way, 20 87 MCCH Society Ltd – Lower Robin Hood Lane, 146 89 MCCH Society Ltd – Sussex Avenue, 26a 69 MCCH Society Ltd – Tunbury Avenue, 151 89 MCCH Society Ltd – Whitstable Road, 94 69 Meadowside 80 Melanie Ann Trust, The 89 Melanie Ann Trust Residential Home, The 89 Melvyn & Jan John 83 Milestone House 80 Mount & The Olives, The 109 Mrs Linda Joyce Fennell – Wheatfield Drive, 17 121 Mrs Lynne Weatherly 121 Mrs Sharyn Deidre Buss – Ashley Avenue, 95 101 Mrs Sharyn Deidre Buss – Seabrook Road, 26 103

N

National Autistic Society – Respite Care (Kent) 85 Neptune House 111 New Bungalow, The 65 Newlands 69

Newpark 123 Rosemary Cottage Rusthall Respite

O

O’Shea Partnership – Boxley Road, 239 92 Oaklands 65 Old Rectory, The 69 Old Rectory, The 111 Old School House 105 Optima Care Ltd – Spenser Road, 37 73 Orchard House 65 Osborne Court 109 Osborne House 117 Overcliffe House 85 Oxenden House Care Home 73

P Paddock, The 105 Palm Care 105 Parkwood House 89 Pelham Manor 85 Pelican Court 91 Pepenbury 123 Poplars Care Centre 92 Poppies 123

R Radnor House 101 Ravenlea 101 Rectory House 91 Reddington House 83 Rhyme House 112 Richardson Court 65 Richardson Court Cottage 65 Rivendell, The 73 RNID Action on Hearing Loss Roper House 69 Rose Cottage 65 Rose Cottage 107 Rose Farm House 117 Rosecroft 107 Roselands 73

65 123

S Saltings, The 107 Sandwich Road, 55 83 Sapphire House 91 School Lane 112 Seabourne House 107 Seabreezes 107 Seahaven 80 Seaview 101 Self Unlimited – Station Road, 33a 77 SENSE – Hastings Avenue, 89 114 SENSE – Newington Road, 163 117 Seymour House 73 Shakespeare House 83 Sheringham House 85 Shore Lodge – Care Home Learning Disabilities 77 Smock Acre 71 Southfields 65 Southlands 91 Springfield House 113 St Brannocks 107 St Gabriel’s House – Apartments and Dane End 119 St James House 77 St James Mews 77 St John’s Cottage 95 St Peters Row Delarue Close 121 St Stephens Nursing Home 83 St Michaels 83 Strode Park Foundation – Redwalls 71 Summerlands 65 Summerville 114 Sunnyfields 111

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Learning disability providers continued Swerford House Sycamore Heights

T

83 United Response – John Street, 17 71 Uplands House

W

Whiston House 91 White Cliffs Lodge 73 Whiteleaf Cottage

112

Willows, The

103

Winchester House

111

Tamarisk 107 Tanglewood 101 Walsingham Support – Turnbull Close, 56-58 77 Thorndene 83 111 Turketel Road 101 Welcome Home 81 Twyford House 83 Wellington House Westbrook Avenue, 87 115 Westbury House 81 Ulcomb House 112 Westview 101

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67 83

Windmill Lodge

87

Windmill Street, 94

87

Windsor House

119

Wolverton Court

83

Woodgate 91 Woodville Respite Centre

71

Physical disability providers

A

Broad Oak Manor Foam, The 105 Care Home 79 Footprints 69 Abbey Court Nursing Home Broadmeadow 97 Fountains Lodge Nursing – West Kingsdown 97 and Residential Home 121 Burnham 97 Acacia House Fourwinds Residential – Tenterden 67 Care Home 115 Alma Lodge 109 Cameron Lodge 79 Future Home Alpine Residential Home 93 Chaucer House 71 Care Ltd Birches 119 Ashcroft House 115 Chipstead Lake – Care Home Ashdene House 115 Physical Disabilities 95 Ashgold House 81 Chitty Barn 77 79 Gardenia House Ashurst House 109 Church House 83 89 Gate House Avenues South East – Church Lane 89 Gavin Astor House Coleman’s Stairs, 6 113 Coach House, The Nursing Home 92 71, 75 114 Cornford House 121, 124 George V Avenue, 5 97 Creedy House 107 Gloucester House Barham House 71 Glover House 63 Beechcare 105 Greenbanks 69 Beechcare Care Home 79 Eastry House 83 Grove Villa Care 80 Bethany House Eaton Lodge Care Home 107 Nursing Home 119 Bethany Lodge Elvy Court Nursing Home 112 H M T Care Nursing Home 107 Emily Jackson Close, 1-3 95 – 38 Albany Drive 73 Birling House 87 Eva’s Folly Hale Place Garden Lodge 121 Blenheim House 79 103 Residential Home 85 Hawkinge House Blossoms Care Home Ltd 77 Hedgerows, 1 and 2 93 Brambling House 81 Hengist Field Brambling Lodge 81 Flat 1 Cobham House 82 Care Centre 112

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Physical disability providers continued 112 Signature at the Miramar (Operations) Ltd 75 Smock Acre 71 O’Shea Partnership – Sobell Lodge – Care Home Boxley Road, 239 92 Physical Disabilities 93 Ocean Swell 119 St Gabriel’s House – Old Rectory, The 69 Apartments and Optima Care Ltd – Dane End 119 Spenser Road, 37 73 St James House 77 Orchard House 65 St James Mews 77 Orchard House 73 Staplehurst Manor Iden Manor Nursing Home 93 Care Home 93 Island Residential Strode Park Foundation – Pelican Court 91 Home, The 109 Redwalls 71 Peter Gidney Neurodisability Strode Park House 73, 75 Centre, The 79 Sunnyfields 111 92 Sycamore Lodge Kentwood House 79 Poplars Care Centre 65 King Edward House 69 Kingsfield Care Centre 109 Ravenlea 101 Tamarisk 107 Rectory House 91 Terrance House 115 Lady Dane Farmhouse 109 Red House Nursing Thorndene 83 Home, The 71 Larchwood Grove 85 Tristford 101 Resthaven Residential Home 73 Little Oyster 112 Residential Home 109 Rhyme House Littlecroft 105 RNID Action on Hearing United Response Loss Roper House 69 Loose Court 89 – John Street, 17 91 65 Lynton House 113 Rosemary Cottage Roxburgh House 119 103 Russell Court Nursing Home 79 Villa Maria Manordene 97 Rusthall Lodge Care Home 124 Martha House 81 Rusthall Respite 123 Walsingham Support – Meadow View Residential Turnbull Close, 56-58 77 Care Home 69 111 103 Welcome Home Meadowside 80 Saltwood Care Centre 101 Westbank Milestone House 80 Sandgate Manor Care Home 121 91 Millfield House 101 Sapphire House School Lane 112 Westbrook Avenue, 87 115 Montagu Court Residential Home 114 Seahaven 80 Wilmington Manor Care Home 79 Mount Ephraim House 123 SENSE – Hastings 87 Avenue, 89 114 Winchester House Woodchurch House 67 Seven Springs – Care Home New Bungalow, The 65 Physical Disabilities 123 Woodville Respite Centre 71 Heron House 73 High View Oast Nursing Home 71 Highfield 71 Hill Farm 111 Hockeredge, The 119 Hollies, The 123 Hothfield Manor Acquired Brain Injury Centre 67

Newington Court

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Dementia care providers

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F

Abbey Court Nursing Home – West Kingsdown 97 Abbeyfield – St Martins 87 Abbeyfield – The Dynes 93 Abbeyfield – Woodgate 119 Abbeyfield Connors House 68 Abbeyfield Dene Holm 85 Abbeyfield Edward Moore House 85 Abbeyfield Greensted 87 Abbeyrose House 87 Abbotsleigh Care Centre 93 Alexander House – Dover 81 Alma Residential Home 109 Alpine Residential Home 93 Applecroft Care Home 83 Aquarius Lodge 113 Ashcroft House 115 Ashford Nursing Home 67 Ashley Gardens Care Centre 92 Ashley House 97 Ashminster House 67 Aspen Lodge 79

Capel Grange Private Residential Home 119 Cedardale Residential Home 89 Chase, The 68 Chaucer House 71 Chestfield House 75 Chestnut Lodge Care Home 119 Chestnuts Care Home, The 85, 87 Chippendayle Lodge Residential Care Home 89 Chitty Barn 79 Church House 89 Claremont Care Home 114 Cornford House 121, 124 Court Regis 111 Creedy House 107 Cumberland Care Home, The 71

Fairby Grange 77 Fountains Lodge Nursing and Residential Home 121

D

Dale Lodge 85 Dale Mount 85 Barham House 71 Darenth Grange Residential Home 77 Barton Court 109 Beechtree House Ltd 87 Dorothy Lucy Centre, The 89 Betsy Clara Nursing Home 92 Blair Park Residential Care Home 111 Eastfield 89 83 Blossoms Care Home Ltd 77 Eastry House Bowercroft Care Ltd 89 Eglantine Villa Care Home 79 Brabourne Care Centre 67 Bradbury Grange 75 Elizabeth Anne Nursing Home, The 115 Brambling House 81 68 Brambling Lodge 81 Elizabeth House Bridge Haven 68 Elliott House Care Home 71 Broadmeadow 97 Elvy Court Nursing Home 112 97 Broomfield Lodge 71 Emily Jackson House

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E

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G Gardenia House 77 Gateway Residential Home, The 82 Gavin Astor House Nursing Home 92 George V Avenue, 5 114 Gloucester House 97 Gravesham Place Integrated Care Centre 87 Greenbanks 69 Greenbanks Residential Care Home 89 Grosvenor Care Centre 114

H Halden Heights Care Community 67 Hale Place Farmhouse 121 Hale Place Garden Lodge 121 Hamilton’s Residential Home 69 Harbledown Lodge 71 Hartley House Care Home 123 Haslington Residential Home 77 Hatfield Lodge 99 Haven Care Home, The 89 Hawkinge House 103 Haydon Mayer 75 Hazeldene House 123, 124 Hazelwood Nursing Home 79 Hedgerows, 1 and 2 93 Hengist Field Care Centre 112 Hevercourt 85 High Meadow Nursing Home 71

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Dementia care providers continued High Pines Residential Home Ltd Hillbeck Residential Care Home Hockeredge, The Hollies, The

Marlborough House 101 73 Mayflower Care Home 87 Meadow Dean 82 89 Meadow View Residential 119 Care Home 69 123 Millhouse 109 Mont Calm 105 Mont Calm Folkestone 101 Iden Manor Nursing Home 93 Mont Calm Margate 114 Island Residential Mont Calm Home, The 109 Residential Home 89 Ivy Bank Residential Mont Calm Care Home 82 Sandgate Road 101 Montagu Court Residential Home 114 Kesson House Care Centre 87 Mount Ephraim House 123 Kimberley Residential Home 73 Kimberley Residential Newington Court 112 Home Ltd 77 Newlands Residential Home 80 King Edward House 69 North Lodge Care Home 114 Kingsfield Care Centre 109 Kingston House 69 111 Kippington 97 Oakdene Rest Home Old Downs Residential Care Centre, The 77 Lady Dane Farmhouse 109 Old Rectory Residential Laleham, The 73 Home, The 105 Laureston House Old Rectory, The 69 Residential Home 82 Old Vicarage, The 80 Littlebourne House Residential Care Home 69 Loose Court 89 Park View Care Centre 67 73 Lukestone Care Centre 92 Parsonage Lodge EMI Lulworth House Residential Pelham Lodge Residential Care Home 85 Care Centre 89 Lyndhurst Rest Home 75 Pilgrim Homes – Milward House 124 Pilgrims Lodge Residential Home 69 Madeira Lodge Care Home 105 Pilgrims View 91 Maidstone Care Centre 92 Pine Lodge Care Centre 112 Manordene 97 Poplars Care Centre 92

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Port Regis 113 Priory Mews Care Home 79

R Rectory House 91 Resthaven Residential Home 73 RNID Action on Hearing Loss Roper House 69 Roberta House 69 Romney Cottage Residential Care Home 107 Rosewood Residential Care Home 77 Rusthall Respite 123

S Saltwood Care Centre 103 Sandbanks Care Home 107 Sevington Mill 65 Shakti Lodge 77 Sholden Hall Residential Retreat 81 Signature at the Miramar (Operations) Ltd 75 Sonia Lodge 81 Sonya Lodge Residential Care Centre 77 Springfields Residential Home 119 St Anselm’s Nursing Home 81 St Brelades 73 St Claire’s Care Home 101 St Martins 75 St Michael’s Nursing Home 119 St Peters Care Home 115 St Stephens Nursing Home 83 St Valery Care Home 65 St Winifred’s Residential Care Centre 81 Sunrise Operations Sevenoaks Ltd 97

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Dementia care providers continued

T Tarrys Residential Home Ltd Temple Ewell Nursing Home Terrance House Tralee Rest Home Tranquility House Tudor Lodge Tunbridge Wells Care Centre

U Upton House

V Vale Residential Care Home, The 91 73 Villa Maria 103 83 115 81 75 Walmer Care Centre 117 101 Wantsum Lodge 101 Warren Lodge Care Home 67 Welcome Home 111 124 West View Integrated Care Centre 67 Westbrook House Integrated 81 Care Centre 115

W

Whitfield Residential Home 83 Whitstable Nursing Home 75 Willows Care Centre, The 115 Willows Residential Care Home 111 Winchester House 87 Woodchurch House 67 Woodside Residential Care Home 83 Woodstock Residential Care Centre 112

Mental health care providers

A Abbey Court Nursing Home – West Kingsdown 97 Abbeyrose House 87 Anro House 79 Arthur Court 97 Ashdene House 115 Ashingham House 81 Ashstone House 63 Avondale House 117

B Barham House 71 Beach House 113 Betsy Clara Nursing Home 92 Blenheim House 79

C Camelot Lodge Cameron Lodge Cedars, The – Welcome House Chilterns, The Chitty Barn

142

97 79 111 117 79

Conifers 71 Graywood Care Home Cornford House 121, 124 Grosvenor Care Centre Crossways Community 123 Grove Villa Care

D

114 114 80

H

Deer Park Care Centre 113 Hailey Residential Care Home, The 73 Dorothy Lucy Centre, The 89 Hale Place Garden Lodge 121 73 Edwin Therapeutic Unit 85 Harbour Care Home Hawkinge House 103 Elizabeth Anne Nursing Home, The 115 Hazeldene House 123, 124 Elizabeth House 68 Hedgerows, 1 and 2 93 Henty House 105 Hill Farm 111 Fairby Grange 77 Hillbrow 82 Fiveways 75 Hockeredge, The 119 Flat 1 Cobham House 82 Homeleigh 80 Foam, The 105 Forge House 89 King Edward House 69 Kingsfield Care Centre 109 Gardenia House 77 Gravesham Place Integrated 65 Care Centre 87 Laurels, The

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Mental health care providers continued Lulworth House Residential Poplars Care Centre Care Centre 89

92

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May Morning

65

Mayflower Care Home

87

Rectory House 91 RNID Action on Hearing Loss Roper House 69 Roberta House 69 Romney Cottage Residential Care Home 107 Rosemere Care Home 101

MCCH Society Ltd – 18 Marine Parade

75

S

Madeira Lodge Care Home Maltreath Residential Care Home

105 114

T Terrance House Tosh Lodge

115 65

Tranquility House

101

Tunbridge Wells Care Centre

124

U United Response – 1 St Alphege Road

83

W

Sandbanks Care Home 107 Mental Health Residential 91 Welcome House Ltd – London Road, 71 123 Sapphire House – Ruby Lodge 87 112 Mont Calm 105 School Lane 67 Shakespeare House 83 Whiston House White Cliffs Lodge 83 St Anselm’s Nursing Home 81 Willows Care O’Shea Partnership – Centre, The 115 107 Boxley Road, 239 92 St Brannocks 77 Wimbledon House Old Rectory, The 69 St James House Residential Care Home 73 St James Mews 77 67 St Valery Care Home 65 Woodchurch House 91 Phoenix House 80 Sycamore Lodge 65 Woodlands Villa

O P

Home care providers and community support services 1.2.1 Care & Mobility Ltd – Age UK Dover Community Support 31 1.2.1 Care & Mobility 31 31 1st Care 31 Age UK Maidstone Age UK North West Kent 31 Agincare UK 31 Abbey Medical Services Ltd 31 AJ Home Touch Ability Professional Care Care Services Ltd 31 Services Ltd 31 All About Home Care (Kent) 31 Absolute Home Care Kent Ltd 31 All Seasons & Lauriem Acare 31 Associates LLP 31 Accessible Care 31 Allied Healthcare 31 Active Assistance Gravesend 31 – Sevenoaks 31 Hythe 31 Affinity Trust – Domiciliary Maidstone 31 Care Agency West Kent 31 Alzheimer’s and Dementia Age Concern Faversham 31 Support Services 31 Age Concern Malling 31 Alzheimer’s Society

A

Kent & Medway 33 Angels Home Care (Kent) Ltd – 5 Premier Parade 33 Approcare 33 Ashford Independent Living Scheme 33 Aspirations Kent 33 Aspire Home Carers Ltd 33 Athlone Care 33 Audley Care Ltd 33 Bearsted 33 Tunbridge Wells 33 Austen Allen Homecare 33 Dartford 33 Gravesham 33 Avalon Enterprise (UK) Ltd 33 Avante Home Care and

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Home care providers and community support services continued Support Service Avidity Linx Ltd Avondale House

33 Care V Yes 35 35 33 Caremark Maidstone 35 33 Thanet 35 Carers Choice 35 B.A.C. Care Ltd Carewatch (Maidstone– – Sittingbourne 33 Ashford) 35 Bay View Care Ltd 33 Caring Company, The 35 Beach House 33 Caring For Your Needs 35 Beech Tree Total Care 33 Cartref Homes Supported Ashford 33 Living Scheme 35 Birchington 33 CCK Support Ltd 35 South East Kent 33 Chameleon Care Birchwood Care Services 33 Dartford 35 Blossoms Care Services Dover 35 Ltd DCA 33 Clarriots Care Kent Bluebird Care 33 South West 35 Ashford and Swale 33 Cleveland House Ltd 36 Canterbury 33 Comcare 36 Gravesham & Dartford 33 Community Lifeline 36 Maidstone Community Nursing & Tonbridge 33 & Care Agency Ltd 36 Sevenoaks 33 Community Support Services Thanet 33 Domiciliary Agency 36 Tunbridge Wells 33 Cottage, The 36 Braeburn Care Ltd 35 Craegmoor Supporting You Brambling House 35 in the South East 36 Brooklands Homecare Ltd Crossroads Care East Kent 36 – Edenbridge 35 Crown House 36 Building Bridges Home Support Services 35 Burham Court 35 Dimensions Kent Domiciliary Care Office 36 Direct Care (Kent) 36 Camelot Lodge 35 Domus Live-In Care Ltd 36 Cancare Home Services Ltd 35 Dorriemay House 37 Canterbury 35 Dover and Deal Independent Care 77 Ltd 35 Living Scheme 37 Care at Home Services (South East) Ltd 35 Herne Bay 35 East Kent Mencap Domiciliary Service 37 Thanet 35 Tunbridge Wells 35 Edenbridge and Supported Living Service 37 Care Company, The 35 Care Sisters Ltd 35 Elysium Supported

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Living Ltd Enabling Care for You Ltd Everycare (West Kent) Ltd Expertise Homecare Canterbury & Coastal Central & West Kent

37 37 37 37 37 37

F

Figtree Care Services Ltd 37 Folkestone Independent Living Scheme 37 Forge House 37 Future Home Care Ltd Kent 37

G

Garden of Kent Homecare Ltd, The t/a Garden of England Homecare 37 Genuine Care Homecare Services Ltd 37 Giles Care Ltd 37 Gravesend Age Concern 37

H

Halden Heights Care Community Assisted Living 37 Hale Place Garden Lodge 37 Hall, The 37 Hawkinge House 37 Hazeldene House 37 Head First (Assessment, Rehabilitation and Case Management) LLP 37 Health & Life Care UK 37 Heart Homecare Ltd 37 Helping Caring Hands Ltd 39 Helping Hand Care Company Ltd 39 Helping Hands Maidstone 39 Here2care (Dartford) 39 HF Trust – Kent DCA 39 Hilton Nursing Partners Ltd 39 HLC Care Agency Ltd 39

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Home care providers and community support services continued Home Instead Senior Care 39 East Peckham 39 Tonbridge 39 Ramsgate 39 Home Service Complete Care LLP 39 Home Support 39 Home Support Network Gravesend SEC 39 Homecare Unique Ltd 39

I

Inchwater Home Care

J

Jasmine Homecare Jobdone Agencies Ltd

39

39 39

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K D Care Ltd 39 Kent and Medway Domiciliary Care Agency 39 Kent Care at Home Service 39 Kent Carers Ltd – Head Office 39 Kent DCA 39 Kent Enablement at Home 39 Ashford 39 Broadstairs 39 Gravesend 39 Sittingbourne 39 West Malling 39 Kent Home Care Ltd 41 Kent Social Care Professionals Domiciliary Service 41 Kent Supported Living Services 41 Key Care Management Ltd 41 Kimberley Residential Home Ltd 41

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L’Arche Kent 41 Lauriem Complete Care Ltd 41 Deal 41 Ditton 41

Liberty Lodge Ltd Life Choice

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41 41

Oast, The 43 One 2 One Private Care Services 43 41 One Step South Domiciliary Care Agency 43

Madeira Lodge Care Home Maidstone Home Care Ltd 41 Mandalay Care Home 41 Marjon Home Support Agency 41 MCCH (Hermitage Court) 41 Mears Care – Ashford 41 Mears Homecare Ltd Maidstone 41 Meridian Community Care Ltd – Dover 41 Meritum Integrated Care LLP 41 Ashford 41 Folkestone 41 Maidstone 41 MiHomecare 41 Dover 41 Ramsgate 41 Milestones Outreach Support Team – Most 41 Mill House Community Care 41

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NAS Community Services (Kent) 43 New Horizons Broad Oak Ltd Resource Centre 43 Nightingale Homecare and Community Support Services Ltd 43 No Place Like Home 43 Nurse Plus and Carer Plus UK Ltd 43 Ashford 43 Canterbury 43 Dover 43 Folkestone 43 Maidstone 43

P

Park House Community Care Park View Domiciliary Care PCT Diamond Care Services Ltd Phoenix Domiciliary Care Agency Prestige Nursing PSA Home Care Pulse – Kent

Q

Queen Elizabeth Court

43 43 43 43 43 43 43

43

R

Right at Home (East Kent) 43 RNID Action On Hearing Loss Northdown Road 43 Royal Mencap Society – Kent Domiciliary Care Agency 43

S

Safehands (Folkestone) SC Support & Care Services Ltd Scott Care Ltd (Sittingbourne Branch) Seeability – Kent Support Service Sentinel Care St Gabriel’s House – Apartments and Dane End Sunnybanks Home Care Service Sunnyside Domiciliary Support Services Ltd

43 43 43 45 45

45 45 45

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Home care providers and community support services continued 45 Superior Care 45 Turning Point – Kent DCA 45 Welcome Home Maidstone 45 Westminster Homecare Whitstable 45 Ltd (Bexley) 45 Swanstaff Recruitment Ltd 45 Unity Care Solutions Wood Street Day Care (Maidstone) 45 Centre (Age UK), The 45 Woodchurch House 45 Tamarisk 45 Tender Loving Carers 45 Volcare Canterbury Terrablu Homecare 45 and Thanet 45 Xtracare Ltd 45 Thanet Independent Living Scheme 45 Town & Country Watling Court 45 Yoakley House Care Home 45 45 Your Choice Homecare Ltd 45 Wave Hill 45

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Care Select 24, 42, 49, 66, 99, 123 Caring Homes 122 Carleton Lodge Inside back cover Carleton Mead Inside back cover Edendale 104 Friston House 51 Furley Page Solicitors 57 Healthwatch 22 Kent Integrated Care Alliance 6 Meyer House Care Centre 78 MG Homes 124 MGL Healthcare 90

Mortimer Society 86 Nellsar 76, 78, 80, 88, 90, 110 Nelson Park Homes Supported Living and Domiciliary Care 40 Nelson Park Homes 101 Nicholas James Care Homes 70, 74, 80, 82, 92, 114, 122, Inside back cover Ranc Care Homes 86, 92, 66 Regal Trading 70, 74, 80, 82, 92, 114, 122, Inside back cover Rosemont Care 20 Sherwood House 102 Sundridge Court 122

Other advertisers 1st Choice Care Homes Outside back cover Abbeyfield Kent Society, The 84 Amherst Court 55 Ashwood Healthcare 2 Avante Care & Support 55 Avery 112 Barchester 51 Belmont Sandbanks Care Group 104 Brighterkind 91 Bromley Park Care Centre 78 Bupa 95 Care Choices 26, 55, 70, 74, 76, 107, 124, 128

Care Choices Ltd has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Ltd does not endorse or support any particular institution included in the Directory. © 2016 Care Choices Ltd. Care Choices Ltd reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Ltd. ISBN: 978-1-910362-97-6 Ref. No: 4001/Kent9/06/16 Reproduction of any part of this publication in any form without the written permission of Care Choices Ltd is prohibited. Published by: Care Choices Ltd, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Telephone: 01223 207770. www.carechoices.co.uk

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Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Mark Dalton, Elaine Green, Jaime Kahn, Vanessa Ryder. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Designer: Holly Cornell. Creative Artworkers: Gemma Barker, Bobbie Johnson. Marketing Administrator: Leah Callaghan-Fowler.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


We are passionate about person centred care, your smile is our reward Our Ethos... We aim to provide a Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority. Our homes can be found throughout the UK. Each home is unique with its own individual character. Set in beautiful

locations either in the Countryside, with woodland views, on quiet leafy residential streets or with stunning Coastal views. We provide high quality and person centred Nursing, Dementia and Residential care which can be accommodated on a Long Term, Short term, Respite, Convalescence and Day Care basis.

Harbledown Lodge

RESIDENTIAL

NURSING

ALEXANDER HOUSE (Residential and Dementia) Tel: 01304 212947 • Email: manager.alexander@njch.co.uk

CHESTFIELD HOUSE (Nursing, Residential and Dementia) Tel: 01227 792281 • Email: manager.chestfield@njch.co.uk

CARLETON LODGE (Residential and Dementia)

HARBLEDOWN HYDROTHERAPY POOL / AND DAY CENTRE (Residential and Dementia)

Tel: 01304 366447 • Email: manager.walmercc@njch.co.uk

CARLETON MEAD (Residential and Dementia) Tel: 01304 374928 • Email: manager.walmercc@njch.co.uk DALE LODGE (Residential and Dementia)

Tel: 01474 834877 • Email: manager.dalelodge@njch.co.uk

DALE MOUNT (Residential and Dementia)

Tel: 01474 832461 • Email: manager.dalemount@njch.co.uk

EASTFIELD CARE HOME (Residential and Dementia)

Tel: 01227 458011 • Email: manager.harbledown@njch.co.uk

HARBLEDOWN LODGE (Nursing, Residential and Dementia) Tel: 01227 458116 • Email: manager.harbledown@njch.co.uk HAYDON MAYER (Nursing, Residential and Dementia) Tel: 01227 374962 • Email: manager.haydonmayer@njch.co.uk

WHITSTABLE NURSING HOME(Nursing, Residential and Dementia) Tel: 01227 265443 • Email: manager.whitstable@njch.co.uk

Tel: 01622 755153 • Email: manager.eastfield@njch.co.uk

Our homes in Kent and Sussex have Coastal and Woodland views. Why not pay a visit to one of our care homes...

For more info please... Call: 0845 873 1234 Email: info@njch.co.uk Web: www.njch.co.uk ALPINE RESIDENTIAL CARE HOME

LOOSE COURT CARE HOME

Telephone: 01732 455 537 • Fax: 01732 455 537 Email: manager.alpine@regalcarehomes

Telephone: 01622 747 406 • Fax: 01622 749 948 Email: manager.loosecourt@regalcarehomes.com

ASHCROFT HOUSE CARE HOME

THE HOLLIES CARE HOME

Telephone: 01843 296 626 • Fax: 01843 571 551 Email: manager.ashcroft@regalcarehomes.com

Telephone: 01892 535 346 • Fax: 01892 537 543 Email: manager.hollies@regalcarehomes.com

Our homes are located nationally.

For more info please... Call: 0208 668 1500 Email: info@regalcarehomes.com Web: www.regalcarehomes.com



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