Support for carers

Adult carers are people aged 18 or over who offer regular help to someone who has issues relating to ageing, illness, disability or substance misuse and are not employed to provide such care. We can provide advice and support for adult carers, both for the person cared for and direct to the carer.

Trained staff in our Customer Service Centre will help carers identify what they may require and who to contact. Our staff can put carers in touch with specialist social care staff. These specialists can visit the carer, or the person who is being cared for, to look at what extra help may be needed.

We may also be able to support carers with:

• A carers’ assessment, which can help carers think about what is important to them and ensure that they get the support they need. This could be in the form of a Personal Budget. See page 49 for information on carers’ eligibility.

• Information, advice and guidance for carers about looking after their own health and wellbeing and support to connect to opportunities in their community.

• Help for carers who may need support to continue working and caring from our Living

Well or Supported Employment services, both of which can also provide support with accessing training and employment.

• A carers’ emergency card which will identify a person as a carer if they have an accident or are unable to identify themselves, so that the person being cared for will receive support in an emergency.

• Information about respite care that can give carers a break from caring.

Support from other organisations

There are many organisations in North Yorkshire that support carers. The local carers’ support services provide practical and emotional support to carers locally. • Confidential information, advice, emotional support and representation.

• A carers’ assessment on behalf of North Yorkshire

County Council.

• Benefits advice.

• Regular information by way of circulars, bulletins or newsletters.

• Referrals to other specialist support organisations.

• Information sessions, courses and other related activities including carers’ support groups.

• Help for carers who need support to continue working and caring.

• Young carers’ services for young people who care for a relative, offering one-to-one support, clubs and new opportunities.

The local carers’ support services also work in partnership with carers, carer groups and other organisations to improve services for carers and promote their interests.

These are the local carers’ support services in North Yorkshire: www.northyorks.gov.uk/carer-support-

groups-and-organisations

The following information will be subject to change from July 1st, 2022. For the latest information, visit the website above or contact the Customer Service Centre on: 01609 780780 or email:

social.care@northyorks.gov.uk

Carers Count Selby District

Run by Cloverleaf Advocacy. Community House, Portholme Road YO8 4QQ Tel: 0300 012 0415 Email: selbydistrict@carerscount.org.uk Web: www.carerscountselbydistrict.co.uk

Carers Plus Yorkshire

Email: admin@carersplus.net Web: www.carersplus.net