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Concerned about abuse?
Safeguarding adults who are at risk of abuse or neglect
Safeguarding means protecting an individual’s right to live in safety, free from abuse and neglect. Living a life free from harm and abuse is everyone’s human right. We all need to act as good neighbours and citizens to look out and care for one another and to stay safe.
Abuse can take many forms, including: • Physical abuse. • Financial abuse.
• Psychological abuse. • Sexual abuse.
• Discriminatory abuse. • Neglect and self-neglect. • Domestic abuse.
• Modern slavery. • Organisational abuse.
Abuse can happen in many different settings, including: • Someone’s own home.
• A care home.
• A hospital. • A day centre. • Public places.
Abuse can be carried out by many different people, but it is usually someone who is known and trusted. It might be a: • Family member. • Partner or neighbour. • Care worker.
• Volunteer.
• Friend.
If you have any concerns about a person’s safety or wellbeing, it is important you speak to someone you trust, such as a doctor or someone supporting the person, who will talk through your concerns and It is important to act before the abuse or neglect gets worse: talk to someone sooner rather than later. If you find someone is at risk of, or is being, abused or neglected, you should raise your concern and/or seek further advice from Shropshire Council’s First Point of Contact on 0345 678 9044.
If you need urgent help from Shropshire Council outside office hours, please phone the Emergency Social Work Duty Team on 0345 678 9040. This number is for emergencies only.
If you need to report a crime, please ring 101. If you are in immediate danger, contact the police on 999. For more information, visit
www.shropshire.gov.uk/adult-social-care/wherecan-i-get-help/concerned-about-someone
For more information, advice and support relating to abuse and neglect, visit
www.keepingadultssafeinshropshire.org.uk/ news-and-events/information-for-adults-theirfamilies-and-communities
If you have concerns about the standards or application of regulations in a care home, you should contact the Care Quality Commission. Tel: 03000 616161 • Email: enquiries@cqc.org.uk Web: www.cqc.org.uk Write to: Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
More information about the Care Quality Commission is on page 57.
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