Tameside Care Services Directory 2015 by Care Choices Ltd

Tameside

Care Services Directory 2015

Mossley

The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes

in association with Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

www.carechoices.co.uk

www.tameside.gov.uk

CARE CENTRES OF EXCELLENCE IN TAMESIDE

Lakes

Fairfield View

Dukinfield

Audenshaw

THE

Care Centre

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

From the very first moment you visit our care homes, you’ll feel the difference... Quality Care Centres providing Nursing, Residential and Dementia Care set in an idyllic mix of beautifully landscaped gardens and leafy English woodland. The setting, the friendly atmosphere and the sheer standards of care will strike you immediately. Delivering care resulting from many years of experience and research, we have gained an enviable reputation and countless highly satisfied clients. We firmly believe that we offer the finest care and facilities in Tameside.

“

The most important thing for us is maintaining and promoting the dignity, comfort and safety of our residents.

“

She couldn’t enjoy greater levels of truly loving care from anyone...or any other establishment.

The Lakes Care Centre is committed to improving care for residents as they near the end of their lives and as such have been awarded The Gold Standard Framework (GSF).

“

Mrs G. Stalybridge

The Lakes Care Centre is situated off Boyds Walk, Dukinfield, SK16 4TX. For more information call 0161 330 2444 or visit the website at www.lakescare.co.uk Fairfield View Care Centre is situated at 88-90, Manchester Road, Audenshaw, M34 5GB. For more information call 0161 370 6719 or visit the website at www.fairfieldview.co.uk

Striving for perfection. Achieving excellence

Contents

Introduction from Tameside Metropolitan Borough Council

Dementia care Leaving hospital

8 9

Looking for care or support? 5 Eligibility 5 Assessment 5 Planning your support 6 Direct Payments 7

Residential care homes Care homes Care homes checklist

9 9 10

Paying for your care This Directoryâ&#x20AC;&#x2122;s helpline

11 11

What support is available? Care at home Community Response Service Everyday life at home Getting out and about

Home care providers

Care homes/care homes with nursing listings

7 7 7 8 8

Index 17

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither Tameside Metropolitan Borough Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Tameside Metropolitan Borough Council.

To obtain extra copies of this Directory, free of charge, call Tameside Adult Services on 0161 342 2400.

Alternative formats

This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

Introduction from Tameside Metropolitan Borough Council Tameside Council is committed to supporting local citizens to remain as independent as possible and living in their own homes for as long as they can safely do so. As well as sign-posting people to access activities and support independently, Adult Services offers a number of services focussed on preventing people from becoming dependent on others for their care and support needs. Local, community-based groups and organisations, assistive technology and the Council’s Reablement Service can help people to feel supported and safe at home, whilst home care and residential care is available as and when required. With a focus on a preventative, enabling approach where people are supported to be as independent as they can be, services are set up to ensure that people are encouraged to maximise self-reliance and to learn or relearn skills in order to remain as active as possible. Adult Services works closely with other organisations, both in the independent and voluntary sectors, to ensure that support services are joined-up and integrated by way of reducing confusion or duplication for services users and their families. If you haven’t already heard of the new Care Act, you may well do so soon. It’s a new piece of law which will come into effect during April 2015, making positive changes to the way care and support is provided for adults and carers. It will mean that a wider range of good quality services give you more control and help them to make more personalised choices over your care, resulting in even better care that works for you.

The Act is designed to ensure that people receive services that prevent their care needs from becoming more serious, or delay the impact of their needs; can get the information and advice they need to make good decisions about care and support; and have a range of high-quality care providers to choose from. The aim of this Directory is to provide Tameside residents with details of services which are locally available to meet their social care needs such as extra care housing and domiciliary care as well as services for people who need more intensive 24 hour care in a residential or nursing home environment. We want to make sure that the process of accessing care services is as straightforward as possible and is easily understood. Tameside Metropolitan Borough Council Council Offices, Wellington Road, Ashton-under-Lyne OL6 6DL Telephone: 0161 342 2400 Fax: 0161 342 2460 Web: www.tameside.gov.uk The offices are open Monday to Wednesday 8.30am to 5.00pm; Thursdays 8.30am to 4.30pm and Fridays 8.30am to 4.00pm. Outside of working hours we have an emergency only service that can be accessed by phoning 0161 342 2222. Further details are also available from the Tameside Council website: www.tameside.gov.uk/servicecharter/socialcarehealth

Hartshead Pike

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Looking for care or support? If you have a long term health condition or disability and are finding it difficult to cope with everyday living tasks, then you may need some additional support to help you. It might be easy to identify the care and support you need, or you may need some help to do this. You should speak with people who know you well to see what support they think you need – they may notice areas where you need help that you hadn’t thought about. Once you’ve thought about the areas you need help with, there are lots of ways to find that support. You can

use this Directory and the free, independent helpline (call 0800 389 2077), or speak to other people who have help and support currently, and you can also contact the Council’s Health and Wellbeing Service based at the Tameside Carers Centre on 0161 342 3344. Sometimes, however, the care and support you need will be more complex. This is when we may be able to help you. However, we will need to check whether you’re eligible for a service by assessing your care needs and finances.

Eligibility Tameside Council has to use the resources it has available in a fair and equitable way to help people with the greatest needs. We do this by using guidance called The Fair Access to Care Services (FACS) criteria. Care managers use the criteria to make sure that they treat everyone fairly and that people who meet the criteria for help receive the appropriate level of care and support. Tameside Council’s eligibility criteria are based on the legal requirements set down in Government guidance. We currently provide services for people who fall within the ‘critical’ and ‘substantial’ categories of the FACS criteria. However even if you do not meet the eligibility criteria we will advise you on a range of services that may be able to meet your needs and signpost you to our Wellbeing Advisers based at the Carers Centre who will be able to offer you more help and advice. Tameside Health and Wellbeing Service, based at the Carers Centre in Ashton-under-Lyne, provides an early intervention service as a means of providing adults in Tameside who do not meet the FACS eligibility criteria for social care services with access to high quality support and information when they need it. Our Wellbeing

Advisers are able to offer an Early Intervention Assessment (EIA), which identifies the level of support required by an individual. Our Wellbeing Advisers have an awareness of, and access to, a wide range of information on community-based services, and following an EIA and a coproduced support plan, are able to signpost individuals to the appropriate services. Our Wellbeing Advisers support adults and carers to access services across a range of settings with assessments being available at a variety of locations across the borough throughout the course of the week. Our assessments focus on what the individual wants to achieve to help them maintain their independence or continue in their caring role. Our Wellbeing Advisers also work with carers to provide them with the opportunity to access high quality support and information when they need it, the Carers Centre carries or has access to a wide range of information and is able to signpost or refer carers to appropriate services. The team supports carers to undertake their caring role by offering information, advice, support, advocacy and access to a variety of breaks.

Assessment When you contact Tameside Adult Services we will discuss with you: • the type of help that you feel you may need; • when you feel it may be needed; • who else is available to help you; and • a ny specific needs you may have including any religious and cultural needs.

Depending upon the information that you give us, we will decide with you what the best course of action will be and inform you what will happen next. Tameside Adult Services aims to help you live independently in your home for as long as possible. To help you achieve this and to decide whether you are eligible for services we will ask you questions about your circumstances and the things you need to maintain >>

Visit www.carechoices.co.uk for further assistance with your search for care

Assessment continued >> your independence – this is called an ‘assessment’. Everyone is entitled to a free Community Care Assessment. The assessment determines what care and support needs you have and whether they can be met by Adult Services or elsewhere. If it is determined that you are not eligible for support from Adult Services, we will aim to help you find other ways of meeting your needs by redirecting you to other organisations, by helping you to maximise your own resources or by simply offering help and advice. The Assessment begins by asking a number of questions about you, your family support and your life. It will include discussing your: • h ealth – including mental health, physical disability, sensory impairments, for example your eyesight and hearing and mobility, such as how far you can walk, can you manage the stairs to get to bed; • p ersonal care or activities of daily living, home environment and where you live;

During the course of your assessment, it may be determined that in order to understand your needs better we will require you to have a short period of home care reablement which is a Council service that tries to keep people as independent as possible by supporting them with everyday tasks such as getting dressed, food preparation, having a bath or shower etc. Reablement is used as part of the assessment process so that we can be clear what your on-going need for support actually is and what the best way of meeting your needs will be. Once your assessment has been completed you will be asked to agree to the details contained within it and once you have agreed, we can then discuss with you the types of care and support that are available to help you. The Community Response Service (explained on page 7) is a chargeable service (unless you are in receipt of pension credits), and hence you would not be assessed for this service.

• s ocial support and relationships including if you have someone who helps care for you; • involvement in work, education and learning; and • g eneral wellbeing (including being safe from neglect or harm). If you have a carer they will also be offered an assessment of their needs. We often need to take advice from health professionals. If you have other people involved in your care and support for example, your doctor, district nurse or occupational therapist, we will talk to them to gain a complete understanding of your needs.

Planning your support Services come in many different shapes and sizes. Some will suit you more than others and there may be more on offer than you expect. Social care services are not simply split between home care and residential care. There are lots of other services available in the community in which you live such as sheltered housing or extra care housing. These can help you stay as independent as possible, with additional support available when you need it. Help within your home is also available and may include the use of new technologies such as a pendant alarm or other devices designed to keep people safe including falls detectors, intruder alarms, flood, gas or

smoke detectors. Other help may include additional equipment or adaptations within your home to make life as easy and comfortable as possible. In agreeing a support plan with you we will look at the needs that have been identified in your assessment and then discuss with you what services are available to help you meet your needs. We will agree how much it will cost to provide the care identified and this is known as your personal budget. You can decide how to spend your personal budget but it does need to be spent on meeting your needs and achieving the desired outcomes for making you as independent as possible.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Direct Payments Once your support plan and personal budget has been agreed with you, you will be offered the opportunity to take the budget as a cash payment known as a Direct Payment. This is a sum of money paid to you either as a one off payment or regular monthly payment that has been identified as sufficient to buy the help and support required to meet your assessed needs and outcomes. You can choose to spend your Direct Payment as you like, however there are some rules and conditions that you will be expected to follow which will be explained to you when you are considering your options. You may not want to consider taking a Direct Payment

at the start of your support being planned and delivered, however you can decide at any time to take a Direct Payment for some or all of your assessed personal budget. People who decide to take a Direct Payment can choose to employ their own care worker(s) known as a Personal Assistant (PA) or contract with a care agency. Some people may not be able to take the responsibility of managing their own personal budget and if you would require on-going support there are ways that this can be arranged. This will be explained to you if you are considering a Direct Payment.

What support is available? Care at home If you are finding it difficult to manage at home, family and friends may be able to help. Alternatively you may want to consider using the services of a home care provider who employ care assistants to provide help and support in your own home. They can assist with personal care such as bathing, washing and dressing as well as other aspects of daily living. They will be trained in personal care and safety procedures, moving and handling and hygiene, and some providers employ

registered nurses. All home care providers are registered with the Care Quality Commission (CQC) who inspect them against the national essential standards of quality and safety. For further information on the Care Quality Commission, please see their website www.cqc.org.uk. A comprehensive list of home care providers operating in Tameside starts on page 13.

Community Response Service The Community Response Service (CRS) provides peace of mind for people who feel at risk in their own homes. It gives you freedom to live your life independently knowing that you can obtain assistance when you need it within your own home. There are many reasons why people need support, from ill health to fear of crime. The Community Alarm Service operates all year round, 24 hours a day. Your call is answered in seconds by an experienced operator who will be able to get the appropriate help and support to you whether that be a relative or neighbour, the emergency services or a member of the community response team. We are adding new pieces of technology equipment to our alarm system all the time and these include falls detectors, monitored smoke alarms, flood and gas detectors as well as more specialist equipment that can assist with medication dispensing, detecting epileptic

seizures, as well as other conditions. We also have a system called â&#x20AC;&#x2122;Just Checkingâ&#x20AC;&#x2DC; which is usually used for a short time to find out how safe someone is in their own home and work out how much support they need. The system is a set of movement detectors that monitor a personâ&#x20AC;&#x2122;s movements and routines. It is particularly useful for people with dementia or other learning or memory impairment to ascertain the levels of risk that people are able to take.

Visit www.carechoices.co.uk for further assistance with your search for care

Everyday life at home Most people want to remain as independent as possible for as long as possible. You might get help from your family and friends with certain tasks such as shopping or cleaning but with the right equipment you may be able to do more for yourself than you thought. There are lots of different pieces of equipment that can make big differences to your life. Simply raising your armchair onto special riser blocks means that you will be able to get up out of your chair easier. A helping hand grabber will enable you to pick things up without bending down. If you have difficulties plugging things in

or out or opening jars there are pieces of equipment that can help you. If you have hearing difficulties then flashing lights can be added to your doorbell or smoke alarm and amplifiers can be added to your telephone and television. In the kitchen again there are pieces of equipment designed to make your life easier such as electric can openers, kettle tippers, easy grip peelers and graters. Help and advice is available to ensure you are directed to the best pieces of equipment to meet your needs and where you can get them from.

Getting out and about You may be finding it difficult to walk and often walking sticks or walking frames can provide the extra support that’s needed to get around the house and also get out and about within your neighbourhood and community. If you need more support a wheelchair or mobility scooter may be the answer. You need to consider where you would store them and how you would be able to charge a scooter but advice about the best equipment for

your needs and where to get it from is available. Contact the Wheelchair Centre, 229 Droylsden Road, Audenshaw, Tameside M34 5ZT call 0161 370 2661 or 5949 or visit www.thewheelchaircentre.co.uk There may be adaptations to your home that you may wish to consider such as grab rails to help steady yourself or a ramp to your front and back door to avoid large steps. A stair lift may also be of assistance for you if you can no longer get upstairs.

Dementia care If you are worried that your memory – or that of someone you know – is getting noticeably worse, or if memory loss is beginning to have a knock-on effect on everyday life, it is worth sharing your worries and seeking advice. That’s because memory problems can sometimes be an early sign of a medical condition such as dementia. You should first have a chat with your GP, who will

address your concerns or arrange for further investigation. You may be referred to a local memory monitoring service where a formal diagnosis can be made. Bear in mind that there are many reasons for memory loss apart from dementia. However, the earlier you seek help the better as there may be support or treatment available that can help you.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Leaving hospital When you go into hospital, it may be for a planned treatment or as an emergency. If you know in advance when you will be going into hospital, it is a good idea to plan ahead, perhaps with the help of a relative, friend or carer. You may need to think about things such as the care of a pet or pension collection, as well as getting all the things together that you will take with you into hospital. If you or someone you care for receives social care support at home or you are in a care home, you need to let the care provider know as soon as possible when you are going into hospital and how long you think your stay will be, because: • w e may be able to help make alternative arrangements for people who may rely on you for their care; • i t can prevent staff from worrying about you if they cannot get an answer when they call at your home; and • w e can make arrangements to keep your care home place available for a period of time. Your benefits and any contributions you make towards care may be affected.

If your hospital stay is an emergency, let one of the nurses know as soon as you can if any of the situations mentioned above affect you. You may also need help to arrange for the care of pets, to collect your pension or secure your home. Tameside Hospital has staff on site from Tameside Adult Services who work closely with NHS staff and will help you sort out emergency, short term or long term social care needs. Tameside Adult Services can support you, your family or carers to facilitate safe discharge from hospital. Many people leaving hospital require little help, and it may be that you only need information, but our staff will gladly direct you to the most appropriate source. Other people leaving hospital may need services such as health and wellbeing, reablement, a community alarm and other specialist services when they get home. While many people leaving hospital get help from their family and friends, if you can’t make these arrangements yourself then we will look at ways of arranging services for you.

Tameside hospital

Residential care homes Care homes There are two types of residential home:

help with moving.

Care homes (personal care only) If you need care on a 24 hour basis but you have no nursing needs, subject to a needs assessment, a care home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and

Care homes with nursing Traditionally called a nursing home, this kind of home is suitable for those needing nursing care, where it will be delivered by qualified nursing staff alongside care workers. Nurses are on duty around the clock.

Visit www.carechoices.co.uk for further assistance with your search for care

Care homes checklist

The decision to move into a residential or nursing care home should only be made when all other options for remaining at home have been considered and tried. Once it is established that your care will be most appropriately provided for in 24 hour care, there are a number of

questions that you will want answering before making a final decision about which care home you will choose. Here is a useful list of questions that you may want to consider before making a decision about which home you want to move into.

£ £ £

Home 1 Home 2 Home 3 First impressions

1 2 3

• A re staff warm, friendly, polite, clean and respectful? • Do the residents seem happy, active and sociable? • Does the home feel comfortable and welcoming? • I s the home fresh, clean and comfortably furnished?

Accommodation

1 2 3

• A re bedrooms single or shared? Is there a choice? • Can you decorate and arrange your own room? • Can you bring your own furniture and TV? • Is there a call system for emergencies? • Can you control the heating in your room? • Can you lock your room and is there a secure place for valuables? • Is there a separate dining room? Bar? • Are there both adapted showers and baths? • Does the home have the right adaptations and equipment to meet your needs? • Are all areas safe and accessible (e.g. for wheelchair users)? • Is there adequate provision for sight or hearing difficulties? • Are the grounds/gardens attractive and/or quiet?

Life within the home continued

• A re there any rules and restrictions (e.g. going out, time of return etc)? • Can you choose when to get up and retire every day? • Are residents involved in decisions on life in the home? • Can you make and take calls in privacy and comfort?

1 2 3

p/w p/w

1 2 3

• I s alcohol served or permitted? • Are there smoking and non-smoking areas? • What arrangements are there for religious observance (e.g. are places of worship nearby/is there a prayer room)? • Can you handle your own money? • Does a hairdresser/chiropodist visit? • Does the home provide its own transport? • Do staff have appropriate language skills/ knowledge? • Are the staff formally trained? • Is there an adequate number of staff on both day and night? • Are visitors welcome at all times? Can they stay overnight? • May your visitors join you at meals? • How much choice do you get about meals? • Is the food varied and interesting? • Can the home cater for your dietary needs (e.g. Black and Minority Ethnic diets, vegetarian, vegan)? • Can you have snacks or drinks any time? In your room? • Can you continue to pursue your hobbies? • What activities and entertainment are organised? • Are outings and holidays arranged? At what cost? £.......... £.......... £..........

Fees and contract terms Life within the home

p/w

1 2 3

• H ow much are the fees? Do they cover all services available? • Under what circumstances will the fees alter? • Can you retain your own room if away? • Can you have a short-stay or trial period? • Will you be given a statement of terms on admission? • Are all procedures, such as complaints, clearly spelt-out?

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Paying for your care Social care, unlike health care, is not free for everyone. Councils only have a limited amount of money and cannot provide services directly for everyone. If you have been assessed as being eligible for social care support (explained on page 5), we will look at what help you need and what it should cost. This gives you an overall annual personal budget for the cost of your care. If you have been assessed as needing a personal budget for your support, you will need to let us see details of how much money you have. We will work out if you are able to pay some or all of the cost of care yourself. This is called a financial assessment. In carrying out the financial assessment you will be asked to sign a consent form that allows us to speak to the Department of Work and Pensions and other Government services on your behalf. This will help us work out your charges and make sure you receive the right welfare benefits. If you do not provide us your financial details or do not want a financial assessment, you will have to pay the full costs of your service. NHS Continuing Healthcare Funding (CHC) NHS Continuing Healthcare is a package of care which is arranged and funded solely by the NHS to meet physical and/or mental health needs that have arisen because of disability, accident or illness. You can receive CHC funding in any setting, including your own home or a care home. NHS CHC is free, unlike social care help from Adult Services, for which a financial charge may be made depending upon your income, savings and other assets. Anyone assessed as having a specific level of health care needs may receive CHC funding. It is not dependent upon a particular disease, diagnosis or condition, or on who provides the care or where that care is provided. If your overall care needs show that your primary need is a health need, you should be eligible for NHS CHC funding. This will be discussed with you during the assessment process (explained on page 5). If at any time you feel that your health has deteriorated then you can request an assessment for CHC funding and your eligibility will be looked at.

NHS Nursing Care Contribution NHS funded nursing care is funding paid directly to a nursing home for care provided by registered nurses employed by the home. Services provided regularly by a registered nurse are likely to involve: • p rovision of nursing care supervision or monitoring of care provided by a non-registered nurse; • planning and reviewing a care plan; • monitoring and reviewing medication needs; and • identifying and addressing potential health problems. Eligibility for NHS funded nursing care in a nursing home should not be considered until it has been agreed that you are not eligible for CHC funding and that a place in a nursing home is the best option for meeting your needs. Self-funders You may be called a self-funder if you are meeting the costs of your support without any help from the Council. This can include support to live independently at home or in a care home. Some people choose to be self-funders because they do not want to be financially assessed, or they choose to make their own arrangements for support. Tameside Council can only make a contribution to the cost of your support if: • w e have assessed you as being eligible for support from us, under the Fair Access to Care criteria (explained on page 5); and • y ou have had a full financial assessment from us and we have told you that you do not have to pay for the full cost of your care. Even if you don’t think the Council will be able to make a financial contribution to the costs of your support, and you think you will be funding all of your support from your own resources, it makes sense to have a free assessment. You may find you are entitled to help with costs after all. If we cannot help with the costs, as a self-funder you are still entitled to the same free detailed help and advice in working out your needs and finding the right service as anyone else.

This Directory’s helpline This Directory’s free helpline provides an independent information and help service encompassing care services and accommodation. A personalised report can be generated for customers providing details of all care homes or housing with care schemes that meet

their criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.

Visit www.carechoices.co.uk for further assistance with your search for care

• search care providers quickly and easily

‘Care you can rely on’

• search by postcode/town and care type

Serving the people of Tameside and High Peak

• Information on standards of care • links to the latest inspection reports

With so many providers to choose from, where do you start?

• extra information, photos and direct website links for hundreds of providers

www.carechoices.co.uk can help you out.

• checklists to take with you when you visit

• request a brochure

Able Care and Support Services Ltd

Services we provide: • Personal care • Social care • Domestic care • 24 Hour Supported Living

Tel: 0161 351 9505 Email: care@pccareservices.co.uk Web: www.pccareservices.co.uk

Charnley House

“We Care Because You Matter” We Specialise In All Aspects of Support At Home Phone: 0161 285 3266 Email: ablecareandsupportservices@live.co.uk Visit us at: www.ablecareandsupportservices.co.uk

We Provide Support You Can Rely On

Charnley House is a family run and operated care home in Hyde. We are one of the oldest established care homes in the area and have been open since 1969. We specialize in longer term elderly care, short term respite care and dementia care.

WE CARE LIKE YOU DO. Tel: 0161 368 4664 Albert Road, Hyde, Tameside SK14 1DH www.charnleyhouse.co.uk

Bowlacre Home Bowlacre Home offers both long term residential care and short term (respite) care and provides a safe environment where people feel comfortable and at home and offers facilities so that each resident gets the best that suits their own needs in a friendly environment. We know that once you have visited us and experienced our ‘family atmosphere’ that making your choice of a home will be easy! Tel: 0161 368 2615 • Email: care@bowlacre.org • Web: www.bowlacre.org Stockport Road, Hyde, Stockport SK14 5EZ

Bowlacre Home, Elson11:08 Drive, 20131028 Tameside Care Dir ad artwork hires.pdf 1 30/10/2013

CMY

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Home care providers ABLE CARE AND SUPPORT SERVICES LIMITED 16 Essington Walk, Denton M34 6NU Tel: 0161 285 3266 Advert page 12 OP D PD MH SI YA CARE UK (TAMESIDE) Poppy House, 97 Turner Lane, Ashton-under-Lyne, Lancashire OL6 8SS Tel: 0161 308 3456 OP D PD LDA MH SI YA AD COMFORT CALL TAMESIDE 51 Manchester Road, Denton, Manchester, Lancashire M34 2AF Tel: 0161 336 4753 OP D PD LDA SI YA AD

SURECARE (STOCKPORT AND TAMESIDE) Unit 3, Ground Floor, Orient House, Newton Street, Hyde, Cheshire SK14 4RY Tel: 0161 637 1914 OP D LDA MH PD SI YA TAMESIDE ADULT SERVICES Community Adults & Health Services Council Offices, Wellington Road, Ashton-under-Lyne, Lancashire OL6 6DL Tel: 0161 342 2400 OP D LDA MH PD SI YA TAMESIDE MENTAL HEALTH RECOVERY SERVICE West Villa, West Street, Dukinfield, Greater Manchester SK16 4PL Tel: 0161 339 2985 MH

CREATIVE SUPPORT-TAMESIDE DOMICILIARY SERVICE Hurst Meadow, Vicarage Crescent, Ashton-under-Lyne Greater Manchester OL6 8DW Tel: 0161 343 8943 OP PD LDA MH YA CREATIVE SUPPORT-TAMESIDE SERVICE (LEARNING DISABILITY) 164-166 St Albans Avenue, Ashton-under-Lyne, Greater Manchester OL6 8TU Tel: 0161 339 5242 LDA DIRECT CARE (TAMESIDE) LTD Office Suites 5 and 6, Derek Ashton Court, 77 Mottram Road, Stalybridge, Cheshire SK15 2QP Tel: 0161 338 3666 OP D LDA MH PD SI LAUREL BANK SUPPORT AT HOME Stockport Road, Gee Cross, Hyde, Cheshire SK14 5EZ Tel: 0161 368 3159 OP D MRL HEALTHCARE 14 Warrington Street, Ashton-under-Lyne OL6 6AS Tel: 0161 667 5083 OP D PD LDA MH SI YA AD PERSON CENTRED CARE SERVICES LIMITED Suite 3 & 4, Tameside (Hyde) Business Enterprise Centre, 10 Corporation Street, Hyde, Cheshire SK14 1AB Tel: 0161 351 9505 Advert page 12 OP D PD LDA MH SI YA P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

Tameside Care Homes AUDEN HOUSE RESIDENTIAL HOME 473 Audenshaw Road, Audenshaw, Manchester, Greater Manchester M34 5PS Tel: 0161 301 2424 OP D PD SI

BOWLACRE HOME Elson Drive, Stockport Road, Hyde, Stockport Greater Manchester SK14 5EZ Tel: 0161 368 2615 Advert page 12

BALMORAL CARE HOME 29 Old Road, Mottram, Hyde, Cheshire SK14 6LN Tel: 01457 765879

CHARNLEY HOUSE Albert Road, Hyde, Tameside SK14 1DH Tel: 0161 368 4664 Advert page 12 OP

BEECHES, THE Yew Trees Lane, Dukinfield, Cheshire SK16 5BJ Tel: 0161 338 4922 BOURNE HOUSE 12 Taunton Road, Ashton-under-Lyne, Lancashire OL7 9DR Tel: 0161 330 7911

OP PD YA

OP D PD MH SI

OP D PD

OP D

CLARKSON HOUSE RESIDENTIAL CARE HOME 56 Currier Lane, Ashton-under-Lyne, Lancashire OL6 6TB Tel: 0161 308 4618 OP D MH DAISY NOOK HOUSE Bamburgh Drive, Ashton-under-Lyne, Lancashire OL7 9SX Tel: 0161 343 1033

OP D PD MH

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Tameside Care Homes continued FIR TREES Gorse Hall Road, Dukinfield, Cheshire SK16 5HN Tel: 0161 338 2977 OP D PD YA GREATWOOD HOUSE Mancunian Road, Denton, Manchester, Greater Manchester M34 7GX Tel: 0161 336 5324

OP D

HATTON GRANGE Oldham Street, Hyde, Cheshire SK14 1LN Tel: 0161 368 4484 Advert inside back cover

OP D

HILLTOP CARE SERVICES LTD 224 Mottram Road, Stalybridge, Cheshire SK15 2RY Tel: 0161 303 0878 LDA YA HOLME LEA Astley Road, Stalybridge, Cheshire SK15 1RA Tel: 0161 338 5187 OP D PD MH SI YA HURST HALL Kings Road, Ashton-under-Lyne, Lancashire OL6 9EG Tel: 0161 330 4772

OP D PD YA

KINGSFIELD CARE CENTRE Union Road, Ashton-under-Lyne, Lancashire OL6 9JF Tel: 0161 330 1853 OP D LAUREL BANK RESIDENTIAL CARE HOME 21 Knott Lane, Gee Cross, Hyde, Cheshire SK14 5HZ Tel: 0161 368 4719 OP D SI MILLBROOK CARE CENTRE Huddersfield Road, Millbrook, Stalybridge, Cheshire SK15 3ET Tel: 0161 304 2600 Advert page 12 OAKWOOD HOUSE CARE CENTRE 400a Huddersfield Road, Millbrook, Stalybridge, Cheshire SK15 3ET Tel: 0161 303 2540

OP PD SI

OP D PD SI

POLEBANK HALL RESIDENTIAL CARE HOME Stockport Road, Gee Cross, Hyde, Cheshire SK14 5EZ Tel: 0161 368 2171 OP D SI

SANDON HOUSE Market Street, Mossley, Ashton-under-Lyne, Lancashire OL5 0JG Tel: 01457 834747

OP D

ST LAWRENCEâ&#x20AC;&#x2122;S LODGE 275 Stockport Road, Denton, Manchester, Greater Manchester M34 6AX Tel: 0161 336 2783 OP D PD MH SI STALEY HOUSE CARE HOME Huddersfield Road, Stalybridge, Cheshire SK15 2PT Tel: 0161 304 8939 OP D PD MH SI SUNNYSIDE Sunnyside Road, Droylsden, Manchester, Lancashire M43 7QE Tel: 0161 370 1793

SYCAMORES, THE Victoria Street, Newton, Hyde, Cheshire SK14 4DH Tel: 0161 368 4297

OP D

VICARAGE RESIDENTIAL CARE HOME, THE 109 Audenshaw Road, Audenshaw, Manchester, Greater Manchester M34 5NL Tel: 0161 301 4766

OP D

YEW TREES Yew Trees Lane, Dukinfield, Cheshire SK16 5BJ Tel: 0161 338 3053 OP D PD MH SI

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

Tameside care homes with nursing CARSON HOUSE CARE CENTRE 30 Stamford Street, Stalybridge, Cheshire SK15 1JZ Tel: 0161 338 6908 DOWNSHAW LODGE Downshaw Road, Ashton-under-Lyne, Lancashire OL7 9QL Tel: 0161 330 7059

OP D PD

MOSS COTTAGE NURSING HOME 34 Manchester Road, Ashton-under-Lyne, Lancashire OL7 0BZ Tel: 0161 343 2557

OP D YA

PARKHILL NURSING HOME 319 Huddersfield Road, Millbrook, Stalybridge, Cheshire SK15 3EP Tel: 0161 303 8643

FAIRFIELD VIEW 88 Manchester Road, Audenshaw, Manchester Greater Manchester M34 5GB Tel: 0161 370 6719 OP D PD SI Adverts inside front cover and outside back cover FIRBANK HOUSE 24 Smallshaw Lane, Ashton-under-Lyne, Lancashire OL6 8PN Tel: 0161 343 1251 GUIDE LANE NURSING HOME 232 Guide Lane, Audenshaw, Manchester, Greater Manchester M34 5HA Tel: 0161 335 9989 HOLLY GRANGE 17 Oxford Road, Dukinfield, Cheshire SK16 5PQ Tel: 0161 330 0492 HYDE NURSING HOME Grange Road South, Gee Cross, Hyde, Cheshire SK14 5NB Tel: 0161 367 9467 KINGS PARK NURSING HOME Kings Road, Hurst Cross, Ashton-under-Lyne, Lancashire OL6 8EZ Tel: 0161 343 4733

OP D

OP D PD

OP PD

RIVERSIDE Broomstairs Bridge, Manchester Road, Hyde, Cheshire SK14 2DE Tel: 0161 366 0600 OP D PD LDA MH YA STAMFORD COURT Astley Road, Stalybridge, Cheshire SK15 1RA Tel: 0161 303 9955

OP D PD YA

THORNCLIFFE GRANGE 2 Windmill Lane, Denton, Manchester, Greater Manchester M34 3RN Tel: 0161 320 0740

OP PD YA

OP D PD

OP D PD YA

OP D YA

LAKES CARE CENTRE, THE Off Boyds Walk, Dukinfield, Cheshire SK16 4TX Tel: 0161 330 2444 OP Adverts inside front cover and outside back cover P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Index A

Able Care and Support Services Limited

Greatwood House

Auden House Residential Home

Guide Lane Nursing Home

B Balmoral Care Home

Beeches, The

Bourne House

Bowlacre Home

C Care UK (Tameside)

Carson House Care Centre

Charnley House

Clarkson House Residential Care Home

Comfort Call Tameside

Creative Support-Tameside Domiciliary Service

Creative Support-Tameside Service (Learning Disability)

Hatton Grange

Hilltop Care Services Ltd

Holly Grange

Holme Lea

Hurst Hall

Hyde Nursing Home

K Kings Park Nursing Home

Kingsfield Care Centre

L Lakes Care Centre, The

Laurel Bank Residential Care Home

Laurel Bank Support at Home

D Daisy Nook House

Direct Care (Tameside) Ltd

Downshaw Lodge

Millbrook Care Centre

Moss Cottage Nursing Home

MRL Healthcare

O Oakwood House Care Centre

Fairfield View

Fir Trees

Firbank House

Parkhill Nursing Home

Visit www.carechoices.co.uk for further assistance with your search for care

Index continued Person Centred Care Services Limited

Polebank Hall Residential Care Home

R Riverside

Sycamores, The

T Tameside Adult Services

Tameside Mental Health Recovery Service

Thorncliffe Grange

Sandon House

St Lawrence’s Lodge

Staley House Care Home

Vicarage Residential Care Home, The

Stamford Court

Sunnyside

Surecare (Stockport and Tameside)

Yew Trees

Other Advertisers Care Choices Website

8, 12

Care Select Ideal Care Homes

LNT Group

Inside back cover

Meridian Healthcare Limited

Inside back cover

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-910362-28-0 Ref. No: 4001/Tameside2/1214. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Tameside Metropolitan Borough Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Alistair Robertson. Editorial Assistant: Amy Elizabeth Catlin. Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy. Senior Sales Executives: Debbie Feetham, Elaine Green. Sales Executives: Rebecca Edmonds, Rachel Joseph, Vanessa Ryder. Director of Creative Operations: Lisa Werthmann. Assistant Production Manager: Jamie Harvey. Designer: Holly Cornell. Creative Artworkers: Gemma Cook, Kathryn Regan.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Hatton Grange

Hatton Grange Care Home situated close to Hyde town centre offers high quality residential and dementia care. Our highly trained staff are dedicated carers who get to know our residents enabling them to provide individualised care.

Hatton Grange offers: • Residential and Dementia Care • Bedrooms equipped with en-suite facilities including showers • TV, DVD player, mini-fridge and telephone point in all bedrooms • Highly trained carers • Varied activities programme

For further information please contact a member of our friendly team on:

0161 368 4484

or email: customer.services@idealcarehomes.co.uk

a: Hatton Grange, Oldham Street, Hyde, SK14 1LN w: idealcarehomes.co.uk

CARE CENTRES SPECIALISING IN QUALITY CARE FOR PEOPLE WITH DEMENTIA IN TAMESIDE

The Coniston Suite

The Elms

Dukinfield

Audenshaw

The Coniston Suite and The Elms have both recently opened and are brand new dedicated dementia care facilities aimed at raising the bar when it comes to the quality of dementia care and dementia care facilities in Tameside. The Coniston Suite at The Lakes which opened in January 2013 and The Elms at Fairfield View which opened in October 2012 are the result of in depth research undertaken to create the provision of good practice and a high quality service that will enrich the lives of people with dementia in Tameside.

“

The most important thing for us is maintaining and promoting the dignity, comfort and safety of our residents.

“

A Commitment to Excellence in Dementia Care “The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

Striving for perfection. Achieving excellence