Tameside Care Services Directory 2016 by Care Choices Ltd

Tameside

Care Services Directory 2016

Werneth Low

The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes

in association with Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

www.carechoices.co.uk

www.tameside.gov.uk

CARE CENTRES OF EXCELLENCE IN TAMESIDE

Lakes

Fairfield View

Dukinfield

Audenshaw

THE

Care Centre

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

From the very first moment you visit our care homes, you’ll feel the difference... Quality Care Centres providing Nursing, Residential and Dementia Care set in an idyllic mix of beautifully landscaped gardens and leafy English woodland. The setting, the friendly atmosphere and the sheer standards of care will strike you immediately. Delivering care resulting from many years of experience and research, we have gained an enviable reputation and countless highly satisfied clients. We firmly believe that we offer the finest care and facilities in Tameside.

“

The most important thing for us is maintaining and promoting the dignity, comfort and safety of our residents.

“

She couldn’t enjoy greater levels of truly loving care from anyone...or any other establishment.

The Lakes Care Centre is committed to improving care for residents as they near the end of their lives and as such have been awarded The Gold Standard Framework (GSF).

“

Mrs G. Stalybridge

The Lakes Care Centre is situated off Boyds Walk, Dukinfield, SK16 4TX. For more information call 0161 330 2444 or visit the website at www.lakescare.co.uk Fairfield View Care Centre is situated at 88-90, Manchester Road, Audenshaw, M34 5GB. For more information call 0161 370 6719 or visit the website at www.fairfieldview.co.uk

Striving for perfection. Achieving excellence

Contents

Introduction from Tameside Metropolitan Borough Council Looking for care or support?

Getting out and about

Dementia care

Leaving hospital

Eligibility 5

Residential care homes

Assessment 5

Care homes

Planning your support

Care homes checklist

Direct Payments

Paying for your care

What support is available?

This Directoryâ&#x20AC;&#x2122;s helpline

Care at home

Home care providers

Community Response Service

Care homes/care homes with nursing listings

Everyday life at home

Index 18

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) in association with Tameside Metropolitan Borough Council and neither Tameside Metropolitan Borough Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Tameside Metropolitan Borough Council.

To obtain extra copies of this Directory, free of charge, call Tameside Adult Services on 0161 342 2400.

Alternative formats

This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

Introduction from Tameside Metropolitan Borough Council Tameside Council offers a number of services that are focused on preventing people from becoming dependent on others for their care and support needs. Services such as assistive technology and reablement help people to feel supported and safe at home and, when needed, other services such as home care and residential care can also be provided based on an assessment of needs and your eligibility for social care services. The Council’s Adult Services focus on reducing people’s need for care and support through a preventative, enabling approach where people are supported to be as independent as they can be. Services are set up to ensure that people are encouraged to maximise self-reliance and to enable people to learn or relearn skills in order to remain as active as possible. The Care Act was implemented in April 2015, making positive changes to the way care and support is provided for adults and carers. The Act is designed to ensure that people: receive services that prevent their care needs from becoming more serious, or delay the impact of their needs; can get the information and advice they need to make good decisions about care and support; and have a range of high-quality care providers to choose from. The aim of this Directory is to provide Tameside citizens with details of locally-available services to meet their social care needs, including extra care housing and home care as well as services for people who need more intensive 24-hour care in a residential or nursing home environment. We want to make sure that the process of accessing services is as straightforward as possible and is easily understood.

Werneth Low Country Park

Tameside Metropolitan Borough Council Ashton Primary Care Centre, 193 Old Street, Ashton Under Lyne OL6 7SR Telephone: 0161 342 2400 Fax: 0161 342 2460 Web: www.tameside.gov.uk The offices are open Monday to Wednesday 8.30am to 5.00pm; Thursdays 8.30am to 4.30pm and Fridays 8.30am to 4.00pm. Outside of working hours we have an emergency only service that can be accessed by phoning 0161 342 2222. Further details are also available from the Tameside Council website www.tameside.gov.uk/servicecharter/ socialcarehealth

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

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Looking for care or support? If you have a long-term health condition or disability and are finding it difficult to cope with everyday living tasks, then you may need some additional support to help you. It might be easy to identify the care and support you need, or you may need some help to do this. You should speak with people who know you well to see what support they think you need – they may notice areas where you need help that you hadn’t considered. Once you’ve thought about the areas you need help with, there are lots of ways to find that support. You can use this Directory and the free, independent helpline (call 0800 389 2077), or speak to other people who have help and support currently and you can also contact the Council’s Health and Wellbeing Service based at the Tameside Carers Centre on 0161 342 3344.

Sometimes, however, the care and support you need will be more complex. This is when the Council may be able to help you. However, it will need to check whether you’re eligible for a service by assessing your care needs and finances.

Eligibility Tameside Council has to use the money it has in a fair and equitable way to help people with the greatest needs. This is done using national eligibility criteria which helps the Council determine whether it can meet your needs or not. Social workers and other social care staff use the criteria to make sure that they treat everyone fairly and that people who meet the criteria for help receive the appropriate level of care and support. Tameside Council’s eligibility criteria are based on the

legal requirements set down in Government guidance. However, even if you do not meet the eligibility criteria, the Council will advise you on a range of services that may be able to meet your needs and signpost you to a Wellbeing Adviser who will be able to offer you more help and advice. Eligibility is determined following an assessment of your needs, either as a person needing help and support, or as a carer of someone in need of help and support.

Assessment The assessment process is one of the most important elements of the care and support system. If you think you may need care and support, the Council will assess your needs. At the start of the assessment process, if it is considered that a person has substantial difficulty in engaging with the process then the Council will consider whether there

is anyone appropriate who can support the person to be fully involved. This might be a family member, friend or carer (who is not professionally engaged or remunerated). If there is no-one appropriate, then the Council must arrange for an independent advocate. You will have the opportunity to discuss what you can do for yourself, what support you need, your wellbeing and what is important to you and your family. If you have a carer, they will also be offered an assessment of their needs. Your carer is entitled to an assessment even if you decide not to have one. The process will be focused on you and will support you to have choice and control over your care and support. Together, you and the Council will aim to: • understand your situation better; • work out what options there are for managing or making your situation better;

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Assessment continued • work out what you want to be able to do and how much support you think you’ll need; • understand what the risks are if you don’t have any support; and • make decisions about what happens next. The Council will look at how you manage everyday living tasks (such as washing, going to the toilet, cooking and cleaning), your freedom to make choices, your safety and how much involvement you have with your family and community. After the assessment process is finished, the decision can then be made about whether you are entitled to care and support arranged by the Council and how much you will be required to pay for that care. If it is determined that you are not eligible for support from Adult Services, you will be redirected to other organisations which will aim to help you find other ways

of meeting your needs. They may help you to maximise your own resources or simply offer help and advice. The information you give is confidential and the Council will only share it with those people who need to know about your situation to help you. You will always be asked for your permission before that information is shared.

Planning your support What is a Support Plan? If, because of your assessment, the Council is going to arrange services, it will discuss this with you and then write down the arrangements in a Support Plan. Your Support Plan will describe: • who is responsible for providing services; • what they have agreed to do; • when they will do it; • who is responsible for making sure things are going to plan; and • the names of key people and how to contact them. Services will not always be provided direct from Adult Services, sometimes it arranges for private or voluntary agencies to provide services on its behalf. You will be given a copy of your Support Plan in the language or format of your choice. As part of the planning process, the Council will talk to you about a personal budget. This is the amount of

money that the Council has worked out it will cost to arrange the necessary care and support for your eligible needs. This includes any amount that the Council is going to pay towards those costs. The personal budget helps you to decide how much control you want to have over arranging your care and support by allowing you to see how much money is available to buy the care you need. How will the Council check whether your Support Plan is still meeting your needs? Your Support Plan will be reviewed regularly. However, if you feel your Support Plan is not working, you may ask for a review at any time. The Council wants to know whether: • you are happy with the services that have been arranged and, if not, how the Council can improve the situation; • you are managing at home with the services provided; or • your circumstances have changed and you need a reassessment to look at different services. As a result of a review, the Council may either increase or reduce services if there are any changes in your circumstances. If you, or the person you are caring for, has complex health care needs the Council may also recommend that you have input from other services such as community nurses, occupational therapists, behavioural therapists and physiotherapists.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Direct Payments Once your Support Plan and personal budget have been agreed with you, you will be offered the opportunity to take the budget as a cash payment, known as a Direct Payment. The money can be paid to you either as a one-off payment or regular monthly payment. You can choose to spend your Direct Payment as you like, however there are some rules and conditions that you will be expected to follow. These will be explained to you when you are considering your options. You may not want to consider taking a Direct Payment at the start of your support being planned and delivered,

however, you can decide at any time to take a Direct Payment for some or all of your assessed personal budget. People who decide to take a Direct Payment can choose to employ their own care worker(s) known as Personal Assistants (PAs) or contract with a care agency. Some people may not be able to take on the responsibility of managing their own Direct Payment but, if you require ongoing support, there are other ways that this can be arranged, for example, the money can be paid to an authorised person to manage on your behalf. This will be explained to you if you are considering a Direct Payment.

What support is available? Care at home If you are finding it difficult to manage at home, family and friends may be able to help. Alternatively you may want to consider using the services of a home care agency. These employ care assistants to provide help and support in your own home. They can assist with personal care such as bathing, washing and dressing as well as other aspects of daily living. They will be trained in personal care and safety procedures, moving and handling and hygiene, and some providers employ registered nurses. All social care providers are registered with the Care Quality Commission (CQC) which inspects them against the national essential standards of quality and safety. For further information on the CQC, please see its website www.cqc.org.uk

A comprehensive list of home care providers operating in Tameside starts on page 15.

Community Response Service The Community Response Service (CRS) provides peace of mind for people who feel at risk in their own homes. It gives you freedom to live your life independently, knowing that you can obtain assistance when you need it within your own home. There are many reasons that people need support, from ill health to fear of crime. The Community Alarm Service operates all year round, 24-hours a day. Your call is answered in seconds by an experienced operator who will be able to get the appropriate help and support to you, whether that be a relative or neighbour, the emergency services or a member of the community response team. New pieces of equipment are being added to the

alarm system all the time and these include falls detectors, monitored smoke alarms, flood and gas detectors as well as more specialist equipment that can assist with medication dispensing, detecting epileptic seizures and more. There is also a system called â&#x20AC;&#x2DC;Just Checkingâ&#x20AC;&#x2122; which is usually used for a short time to find out how safe someone is in their own home and to work out how much support they need. The system is a set of movement detectors that monitor a personâ&#x20AC;&#x2122;s movements and routines. It is particularly useful for people with dementia, or other learning or memory impairments, to ascertain the levels of risk that people are able to take.

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Everyday life at home Most people want to remain as independent as possible for as long as possible. You might get help from your family and friends with certain tasks such as shopping or cleaning, but with the right equipment you may be able to do more for yourself than you thought. There are lots of different pieces of equipment that can make big differences to your life. Simply raising your armchair onto special riser blocks means that you will be able to get up out of your chair easier. A helping hand grabber will enable you to pick things up without bending down. If you have difficulties plugging things in or out, or opening jars there are pieces of equipment that can help you. If you have hearing difficulties, then flashing lights can be added to your doorbell or smoke alarm and amplifiers

can be added to your telephone and television. In the kitchen, again, there are pieces of equipment designed to make your life easier, such as electric can openers, kettle tippers, easy grip peelers and graters. Help and advice is available to ensure you are directed to the best pieces of equipment to meet your needs and to let you know where you can get them from.

Getting out and about You may be finding it difficult to walk and often walking sticks or walking frames can provide the extra support that’s needed to get around the house and also get out and about within your neighbourhood and community. If you need more support, a wheelchair or mobility scooter may be the answer. You need to consider where you would store them and how you would be able to charge a scooter, but advice about the best equipment for your needs and where to get it from is available.

Contact the Wheelchair Centre, 229 Droylsden Road, Audenshaw, Tameside M34 5ZT, call 0161 370 2661 or 5949 or visit www.thewheelchaircentre.co.uk There may be adaptations to your home that you might wish to consider, such as grab rails to help steady yourself or a ramp to your front and back door to avoid large steps. A stair lift may also be of assistance for you if you can no longer get upstairs.

developed by the publisher of this Directory

With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports

• extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Dementia care If you are worried that your memory – or that of someone you know – is getting noticeably worse, or if memory loss is beginning to have a knock-on effect on everyday life, it is worth sharing your worries and seeking advice. That’s because memory problems can sometimes be an early sign of a medical condition such as dementia. You should first have a chat with your GP, who will

address your concerns or arrange for further investigation. You may be referred to a local memory monitoring service where a formal diagnosis can be made. Bear in mind that there are many reasons for memory loss apart from dementia. However, the earlier you seek help, the better, as there may be support or treatment available that can help you.

Leaving hospital When you go into hospital, it may be for a planned treatment or as an emergency. If you know in advance when you will be going into hospital, it is a good idea to plan ahead, perhaps with the help of a relative, friend or carer. You may need to think about things such as the care of a pet or pension collection, as well as getting all the things together that you will take with you into hospital. If you, or someone you care for, receive social care support at home or are in a care home, you need to let the care provider know, as soon as possible, when you are going into hospital and how long you think your stay will be. This is because: • the Council may be able to help make alternative arrangements for people who may rely on you for their care; • it can prevent staff from worrying about you if they cannot get an answer when they call at your home; and • arrangements can be made to keep your care home place available for a period of time. Your benefits and any contributions you make towards care may be affected.

If your hospital stay is an emergency, let one of the nurses know, as soon as you can, if any of the situations mentioned above affect you. You may also need help to arrange for the care of pets, to collect your pension or secure your home. Tameside Hospital has staff on site from Tameside Adult Services who work closely with NHS staff and will help you to sort out emergency, short-term or long-term social care needs. Tameside Adult Services can support you, your family or carers to facilitate safe discharge from hospital. Many people leaving hospital require little help, and it may be that you only need information, but staff will gladly direct you to the most appropriate source. Other people leaving hospital may need services such as health and wellbeing, reablement, a community alarm and other specialist services when they get home. While many people leaving hospital get help from their family and friends, if you can’t make these arrangements yourself then the Council will look at ways of arranging services for you.

Residential care homes Care homes There are two types of residential home: Care homes (personal care only) If you need care on a 24-hour basis but you have no nursing needs, subject to a needs assessment, a care home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and help with moving.

be delivered by qualified nursing staff alongside care workers. Nurses are on duty around the clock.

Care homes with nursing Traditionally called a nursing home, this kind of home is suitable for those needing nursing care, where it will

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Chapter

ALSO FROM THE PUBLISHER OF THIS CARE DIRECTORY

THE HANDBOOK FOR RELATIVES YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

We understand how confusing and emotionally taxing arranging care services for a loved one can be. A Care Directory can only take you so far on this journey so we have published a further information guide, Care Select.

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TO CLAIM YOUR FREE COPY OF CARE SELECT (USUALLY £9.95), JUST CALL OUR HELPLINE 0800 389 2077*

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Care homes checklist

The decision to move into a residential or nursing care home should only be made when all other options for remaining at home have been considered and tried. Once it is established that your care will be most appropriately provided for in 24-hour care, there are a number of

questions that you will want answering before making a final decision about which care home you will choose. Here is a useful list of questions that you may want to consider before making a decision about which home you want to move into.

£ £ £

Home 1 Home 2 Home 3 First impressions

1 2 3

• Are staff warm, friendly, polite, clean and respectful? • Do the residents seem happy, active and sociable? • Does the home feel comfortable and welcoming? • Is the home fresh, clean and comfortably furnished?

Accommodation

1 2 3

• Are bedrooms single or shared? Is there a choice? • Can you decorate and arrange your own room? • Can you bring your own furniture and TV? • Is there a call system for emergencies? • Can you control the heating in your room? • Can you lock your room and is there a secure place for valuables? • Is there a separate dining room? Bar? • Are there both adapted showers and baths? • Does the home have the right adaptations and equipment to meet your needs? • Are all areas safe and accessible (e.g. for wheelchair users)? • Is there adequate provision for sight or hearing difficulties? • Are the grounds/gardens attractive and/or quiet?

Life within the home continued

• Are there any rules and restrictions (e.g. going out, time of return etc)? • Can you choose when to get up and retire every day? • Are residents involved in decisions on life in the home? • Can you make and take calls in privacy and comfort?

1 2 3

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• Is alcohol served or permitted? • Are there smoking and non-smoking areas? • What arrangements are there for religious observance (e.g. are places of worship nearby/is there a prayer room)? • Can you handle your own money? • Does a hairdresser/chiropodist visit? • Does the home provide its own transport? • Do staff have appropriate language skills/ knowledge? • Are the staff formally trained? • Is there an adequate number of staff on both day and night? • Are visitors welcome at all times? Can they stay overnight? • May your visitors join you at meals? • How much choice do you get about meals? • Is the food varied and interesting? • Can the home cater for your dietary needs (e.g. Black and Minority Ethnic diets, vegetarian, vegan)? • Can you have snacks or drinks any time? In your room? • Can you continue to pursue your hobbies? • What activities and entertainment are organised? • Are outings and holidays arranged? At what cost? £.......... £.......... £..........

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• How much are the fees? Do they cover all services available? • Under what circumstances will the fees alter? • Can you retain your own room if away? • Can you have a short-stay or trial period? • Will you be given a statement of terms on admission? • Are all procedures, such as complaints, clearly spelt-out?

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Paying for your care Social care, unlike health care, is not free for everyone. Councils only have a limited amount of money and cannot provide services directly for everyone. If you have been assessed as being eligible for social care support (explained on page 5), the Council will look at what help you need and what it should cost. This gives you an overall annual personal budget for the cost of your care. If you have been assessed as needing a personal budget for your support, you will need to show details of how much money you have. The Council will work out if you are able to pay some, or all, of the cost of care yourself. This is called a financial assessment. In carrying out the financial assessment, you will be asked to sign a consent form that allows the Council to speak to the Department for Work and Pensions and other Government services on your behalf. This will help to work out your charges and make sure you receive the right welfare benefits. If you do not provide your financial details, or do not want a financial assessment, you will have to pay the full costs of your service. NHS Continuing Healthcare (CHC) NHS Continuing Healthcare is a package of care which is

arranged and funded solely by the NHS to meet physical and/or mental health needs that have arisen because of disability, accident or illness. You can receive CHC funding in any setting, including your own home or a care home. NHS CHC is free, unlike social care help from Adult Services, for which a financial charge may be made depending upon your income, savings and other assets. Anyone assessed as having a specific level of healthcare needs may receive CHC funding. It is not dependent upon a particular disease, diagnosis or condition, or on who provides the care or where that care is provided. This will be discussed with you during the assessment process (explained on page 5). If, at any time, you feel that your health has deteriorated then you can request an assessment for CHC funding and your eligibility will be looked at.

developed by the publisher of this Directory With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports

• extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Paying for your care continued NHS funded nursing care NHS funded nursing care is funding paid directly to a nursing home for care provided by registered nurses employed by the home. Services provided regularly by a registered nurse are likely to involve: • provision of nursing care supervision or monitoring of care provided by a non-registered nurse; • planning and reviewing a care plan; • monitoring and reviewing medication needs; and • identifying and addressing potential health problems. Eligibility for NHS funded nursing care in a nursing home

should not be considered until it has been agreed that you are not eligible for CHC funding and that a place in a nursing home is the best option for meeting your needs. Self-funders You may be called a self-funder if you are meeting the costs of your support without any help from the Council. This can include support to live independently at home or in a care home. Some people choose to be self-funders because they do not want to be financially assessed, or they choose to make their own arrangements for support. Tameside Council can only make a contribution to the cost of your support if: • you have been assessed as being eligible for support from the Adult Services, under national eligibility criteria (explained on page 5); and • you have had a full financial assessment and have been told you that you do not have to pay for the full cost of your care. Even if you don’t think the Council will be able to make a financial contribution to the costs of your support, and you think you will be funding all of your support from your own resources, it makes sense to have a free assessment. You may find you are entitled to help with costs after all. If the Council cannot help with the costs, as a selffunder you are still entitled to the same free detailed help and advice in working out your needs and finding the right service as anyone else.

This Directory’s helpline This Directory’s free helpline provides an independent information and help service encompassing care services and accommodation. A personalised report can be generated for customers, providing details of all home care providers, care homes or care homes with nursing that meet their criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests. The website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Browsealoud’ function.

Visit www.carechoices.co.uk for further assistance with your search for care

Able Care and Support Services Ltd “We Care Because You Matter” We Specialise In All Aspects of Support At Home Phone: 0161 285 3266 Email: ablecareandsupportservices@live.co.uk Visit us at: www.ablecareandsupportservices.co.uk

We Provide Support You Can Rely On • search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports

With so many providers to choose from, where do you start?

• extra information, photos and direct website links for hundreds of providers

www.carechoices.co.uk can help you out.

• checklists to take with you when you visit

• request a brochure

Bowlacre Home Bowlacre Home offers both long term residential care and short term (respite) care and provides a safe environment where people feel comfortable and at home and offers facilities so that each resident gets the best that suits their own needs in a friendly environment. We know that once you have visited us and experienced our ‘family atmosphere’ that making your choice of a home will be easy! Tel: 0161 368 2615 • Email: care@bowlacre.org • Web: www.bowlacre.org Bowlacre Home, Elson Drive, Stockport Road, Hyde, Stockport SK14 5EZ

“Knowing Mum will be

looked after and safe is a great comfort” Care Recommended by Families in Ashton, Denton, Droylsden, Hyde, Stalybridge, Mossley and Dukinfield. Please call us for more information about care homes offering short stays in your area.

Call: 0333 999 8701 www.meridiancare.co.uk/tameside

WE CARE TO MAKE THE DIFFERENCE

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Home care providers ABLE CARE AND SUPPORT SERVICES LTD 16 Essington Walk, Denton, Manchester M34 6NU Tel: 0161 285 3266 Advert page 14 OP D PD MH SI YA AFFINITY TRUST – DOMICILIARY CARE AGENCY – TAMESIDE The Old Courthouse, Chapel Street, Dukinfield SK16 4DT OP D PD LDA MH SI YA Tel: 07909 253569 ASPIRE TAMESIDE – VOLUNTEER CENTRE TAMESIDE 95-97 Penny Meadow, Ashton-under-Lyne OL6 6EP PD LDA SI YA Tel: 0161 339 2345 COMFORT CALL TAMESIDE 51 Manchester Road, Denton, Manchester M34 2AF OP D PD LDA SI YA AD Tel: 0161 336 4753 COURTYARD CONTINUING CARE LTD Caroline House, 146 Audenshaw Road, Audenshaw M34 5HQ PD LDA MH SI YA Tel: 0161 441 4630 CREATIVE SUPPORT – TAMESIDE DOMICILIARY SERVICE Hurst Meadow, Vicarage Crescent, Ashton-under-Lyne OL6 8DW OP PD LDA MH YA Tel: 0161 343 8943 DIRECT CARE (TAMESIDE) Office Suites 5 and 6, Derek Ashton Court, 77 Mottram Road, Stalybridge SK15 2QP OP D PD LDA MH SI Tel: 0161 338 3666

PERSON CENTRED CARE SERVICES LTD Suite 3 & 4, Tameside (Hyde) Business Enterprise Centre, 10 Corporation Street, Hyde SK14 1AB OP D PD LDA MH SI YA Tel: 0161 351 9505 STATE OF THE ART CARE SOLUTIONS LTD 173 Ridge Hill Lane, Stalybridge SK15 1ES OP D PD LDA MH SI YA Tel: 0161 338 7018 SURECARE (STOCKPORT AND TAMESIDE) Unit 3, Ground Floor, Orient House, Newton Street, Hyde SK14 4RY OP D PD LDA MH SI YA Tel: 0161 637 1914 TAMESIDE ADULT SERVICES Community Adults & Health Services Council Offices, Wellington Road, Ashton-under-Lyne OL6 6DL OP D PD LDA MH SI YA Tel: 0161 342 2400 TAMESIDE ADULT SERVICES Ashton Primary Care Centre, 193 Old Street, Ashton-under-Lyne OL6 7SR OP D PD MH SI YA Tel: 0161 342 2400 TAMESIDE MENTAL HEALTH RECOVERY SERVICE Wilshaw House, Wilshaw Lane, Ashton-under-Lyne OL7 9QG Tel: 0161 343 8753 MH YA

ELITE CARE SERVICES (UK) LTD 45 Knowl Street, Stalybridge SK15 3AW OP D PD LDA MH SI Tel: 0161 850 1556 LAUREL BANK SUPPORT AT HOME Stockport Road, Gee Cross, Hyde SK14 5EZ Tel: 0161 368 3159

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MEARS HOMECARE LTD Poppy House, 97 Turner Lane, Ashton-under-Lyne OL6 8SS OP D PD LDA MH SI YA AD Tel: 0161 308 3456 MRL HEALTHCARE LTD 14 Warrington Street, Ashton-under-Lyne OL6 6AS OP D PD LDA MH SI YA AD Tel: 0161 393 3070 P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

Tameside care homes AUDEN HOUSE RESIDENTIAL HOME 473 Audenshaw Road, Audenshaw, Manchester M34 5PS Tel: 0161 301 2424

HATTON GRANGE Oldham Street, Hyde SK14 1LN Tel: 0161 368 4484 OP D PD SI

BALMORAL CARE HOME 29 Old Road, Mottram, Hyde SK14 6LN Tel: 01457 765879

BEECHES, THE Yew Trees Lane, Dukinfield SK16 5BJ Tel: 0333 999 8701 Advert page 14

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BOURNE HOUSE 12 Taunton Road, Ashton-under-Lyne OL7 9DR Tel: 0161 330 7911 OP D PD MH SI BOWLACRE HOME Elson Drive, Stockport Road, Hyde, Stockport SK14 5EZ Tel: 0161 368 2615 Advert page 14

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CHARNLEY HOUSE Albert Road, Hyde SK14 1DH Tel: 0161 368 4664

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CLARKSON HOUSE RESIDENTIAL CARE HOME 56 Currier Lane, Ashton-under-Lyne OL6 6TB Tel: 0161 308 4618 OP D MH

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HILLTOP CARE SERVICES LTD 224 Mottram Road, Stalybridge SK15 2RY Tel: 0161 303 0878 HOLME LEA Astley Road, Stalybridge SK15 1RA Tel: 0333 999 8701 Advert page 14

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HURST HALL Kings Road, Ashton-under-Lyne OL6 9EG Tel: 0333 999 8701 Advert page 14

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KINGSFIELD CARE CENTRE Union Road, Ashton-under-Lyne OL6 9JF Tel: 0333 999 8701 Advert page 14

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LAUREL BANK RESIDENTIAL CARE HOME 21 Knott Lane, Gee Cross, Hyde SK14 5HZ Tel: 0161 368 4719 MILLBROOK CARE CENTRE Huddersfield Road, Millbrook, Stalybridge SK15 3ET Tel: 0333 999 8701 Advert page 14

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DAISY NOOK HOUSE Bamburgh Drive, Ashton-under-Lyne OL7 9SX Tel: 0333 999 8701 Advert page 14 OP D PD MH

OAKWOOD HOUSE CARE CENTRE 400a Huddersfield Road, Millbrook, Stalybridge SK15 3ET Tel: 0161 303 2540

EDEN HOUSE 2 Lawton Street, Droylsden, Manchester M40 2XP Tel: 0161 637 8661 PD LDA YA

POLEBANK HALL RESIDENTIAL CARE HOME Stockport Road, Gee Cross, Hyde SK14 5EZ Tel: 0161 368 2171 OP D SI

FAIRFIELD VIEW CARE CENTRE 88-90 Manchester Road, Audenshaw, Manchester M34 5GB Tel: 0161 370 6719 OP D PD SI Adverts inside front cover and outside back cover

SANDON HOUSE Market Street, Mossley, Ashton-under-Lyne OL5 0JG Tel: 0333 999 8701 Advert page 14

FIR TREES Gorse Hall Road, Dukinfield SK16 5HN Tel: 0333 999 8701 Advert page 14

ST LAWRENCES LODGE 275 Stockport Road, Denton, Manchester M34 6AX Tel: 0161 336 2783 OP D PD MH SI

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GREATWOOD HOUSE Mancunian Road, Denton, Manchester M34 7GX Tel: 0333 999 8701 Advert page 14

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STALEY HOUSE CARE HOME Huddersfield Road, Stalybridge SK15 2PT Tel: 0161 304 8939 OP D PD MH SI

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Tameside care homes continued SUNNYSIDE Sunnyside Road, Droylsden, Manchester M43 7QE Tel: 0333 999 8701 Advert page 14 SYCAMORES, THE Victoria Street, Newton, Hyde SK14 4DH Tel: 0333 999 8701 Advert page 14

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VICARAGE RESIDENTIAL CARE HOME, THE 109 Audenshaw Road, Audenshaw, Manchester M34 5NL OP D Tel: 0161 301 4766 YEW TREES Yew Trees Lane, Dukinfield SK16 5BJ Tel: 0333 999 8701 Advert page 14

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Tameside care homes with nursing CARSON HOUSE CARE CENTRE 30 Stamford Street, Stalybridge SK15 1JZ Tel: 0161 338 6908 DARNTON HOUSE NURSING HOME Darnton Road, Ashton-under-Lyne OL6 6RL Tel: 0161 342 1300

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DOWNSHAW LODGE Downshaw Road, Ashton-under-Lyne OL7 9QL Tel: 0161 330 7059 FIRBANK HOUSE 24 Smallshaw Lane, Ashton-under-Lyne OL6 8PN Tel: 0161 343 1251

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LAKES CARE CENTRE, THE Off Boyds Walk, Dukinfield SK16 4TX OP Tel: 0161 330 2444 Adverts inside front cover and outside back cover MOSS COTTAGE NURSING HOME 34 Manchester Road, Ashton-under-Lyne OL7 0BZ OP D PD Tel: 0161 343 2557 PARKHILL NURSING HOME 319 Huddersfield Road, Millbrook, Stalybridge SK15 3EP Tel: 0161 303 8643

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GUIDE LANE NURSING HOME 232 Guide Lane, Audenshaw, Manchester M34 5HA OP PD YA Tel: 0161 335 9989

RIVERSIDE Broomstairs Bridge, Manchester Road, Hyde SK14 2DE OP D PD LDA MH YA Tel: 0161 366 0600

HYDE NURSING HOME Grange Road South, Gee Cross, Hyde SK14 5NB OP D PD YA Tel: 0333 999 8701 Advert page 14

STAMFORD COURT Astley Road, Stalybridge SK15 1RA Tel: 0333 999 8701 Advert page 14

KINGS PARK NURSING HOME Kings Road, Hurst Cross, Ashton-Under-Lyne OL6 8EZ OP D YA Tel: 0161 343 4733

THORNCLIFFE GRANGE 2 Windmill Lane, Denton, Manchester M34 3RN Tel: 0161 320 0740

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WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User O Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

Index A

Able Care and Support Services Ltd

Fairfield View Care Centre

Firbank House

Affinity Trust – Domiciliary Care Agency – Tameside

Fir Trees

Aspire Tameside – Volunteer Centre Tameside

Auden House Residential Home

Greatwood House

Guide Lane Nursing Home

B Balmoral Care Home

Beeches, The

Bourne House

Bowlacre Home

C Carson House Care Centre

Charnley House

Clarkson House Residential Care Home

H Hatton Grange

Hilltop Care Services Ltd

Holme Lea

Hurst Hall

Hyde Nursing Home

K Kingsfield Care Centre

Kings Park Nursing Home

Comfort Call Tameside

Courtyard Continuing Care Ltd

Creative Support – Tameside Domiciliary Service

Lakes Care Centre, The

Laurel Bank Residential Care Home

Laurel Bank Support at Home

Daisy Nook House

Darnton House Nursing Home

Mears Homecare Ltd

Direct Care (Tameside)

Millbrook Care Centre

Downshaw Lodge

Moss Cottage Nursing Home

MRL Healthcare Ltd

E Eden House

Elite Care Services (UK) Ltd

Oakwood House Care Centre

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Index continued P

Sunnyside 17

Parkhill Nursing Home

Person Centred Care Services Ltd

Polebank Hall Residential Care Home

R Riverside

Surecare (Stockport and Tameside)

Sycamores, The

T Tameside Adult Services

Tameside Mental Health Recovery Service

Thorncliffe Grange

Sandon House

Staley House Care Home

Vicarage Residential Care Home, The

Stamford Court

State of The Art Care Solutions Ltd

St Lawrences Lodge

Yew Trees

Meridian Healthcare Ltd

Other advertisers Care Choices Website

8, 12, 14

Care Select

4, 10, 17

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. ÂŠ 2015/16 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choicesâ&#x201E;˘ is a trademark of Care Choices Limited. ISBN 978-1-910362-73-0 Ref. No: 4001/Tameside3/1215. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Tameside Metropolitan Borough Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy. Senior Sales Executives: Mark Dalton, Debbie Feetham, Elaine Green, Vanessa Ryder. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Designer: Holly Cornell. Creative Artworkers: Gemma Barker, Bobbie Johnson. Distribution: David Mulry.

Visit www.carechoices.co.uk for further assistance with your search for care

CARE CENTRES SPECIALISING IN QUALITY CARE FOR PEOPLE WITH DEMENTIA IN TAMESIDE

The Coniston Suite

The Elms

Dukinfield

Audenshaw

The Coniston Suite and The Elms have both recently opened and are brand new dedicated dementia care facilities aimed at raising the bar when it comes to the quality of dementia care and dementia care facilities in Tameside. The Coniston Suite at The Lakes which opened in January 2013 and The Elms at Fairfield View which opened in October 2012 are the result of in depth research undertaken to create the provision of good practice and a high quality service that will enrich the lives of people with dementia in Tameside.

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The most important thing for us is maintaining and promoting the dignity, comfort and safety of our residents.

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A Commitment to Excellence in Dementia Care “The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

Striving for perfection. Achieving excellence