Warwickshire Adult Care and Support Services 2018/19 by Care Choices Ltd

Warwickshire Guide Adult Care and Support Services 2018/19 The essential guide to choosing and paying for care and support Home support | Specialist care | Useful contacts | Care homes

In association with

www.carechoices.co.uk

Why make a WCS care home your new home?

Every day well lived

Personal, high quality care Dedicated and friendly staff Homely feel with a family atmosphere Appetising home-cooked meals Daily activities led by enthusiastic Lifestyle Coaches No hidden charges Life doesn’t end when you move to a care home, in fact for some people who’ve been living on their own, it’s the start of a brand new adventure, and we’re thrilled to be a part of it. We have 10 homes in Warwickshire for older people and people with dementia, and two homes for people with physical disabilities and long-term conditions. And for relatives we have a relatives’ gateway, offering online access 24/7 to care notes and photos of loved ones, providing reassurance and contact whether they can visit in person or not.

Find out more about us and our homes e m in ho g in in ew n ck N e wi 9! op ar 01 W 2

@WCS_Care facebook.com/wcscare

Visit www.wcs-care.co.uk Email info@wcs-care.co.uk Call 01926 864 242 Registered charity number 1012788

Contents

Welcome from Warwickshire County Council Areas covered by this guide

4 5

Support for carers Young carers

5 5

Getting out and staying active Use your local leisure centre Country parks Library Service Travel in Warwickshire

6 6 6 6 7

Help to live at home Equipment and adaptations Meals Service Domiciliary care Making life easier at home Home care agency checklist Domiciliary care providers

7 7 7 7 8 11 13

Safeguarding adults

Health and wellbeing Healthy eating Books on Prescription Sensory impairments Mental health Dementia services Residential dementia care checklist End of life care

18 18 18 19 19 20 21 22

To obtain extra copies of this Guide, free of charge, call Warwickshire County Council on 01926 410410. Alternative formats

Choices if you need accommodation with support 22 Extra care housing 22 Supported living for people with disabilities 22 Care homes 23 Residential care home checklist 24 Finding care in your area 25 Comments, compliments and complaints 25 Delivering your care and support â&#x20AC;&#x201C; personal budgets 27 How do I use my personal budget? 27 Seeking financial advice 28 Clinical Commissioning Groups (CCGs) 28 Useful contacts

Care homes and care homes with nursing Warwick and Leamington Spa Nuneaton North Warwickshire Rugby Stratford-upon-Avon

33 37 41 43 47

Index 51

Warwickshire County Councilâ&#x20AC;&#x2122;s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised or listed within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Warwickshire County Council nor Care Choices can be held responsible for any errors or omissions.

This Guide is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

Welcome from Warwickshire County Council This guide aims to explain how you can choose the care and support options you need to enjoy the best quality of life for as long as possible. Options are presented from a wide range of providers, many of which are independent commercial businesses, and some of which work with and alongside public services. We can provide information on a range of services to help you live independently in your own home or in a care home. The Warwickshire Directory Our online Warwickshire Directory currently holds a wide range of information for all ages, over two thousand entries about local organisations, groups and agencies that provide activities, advice, services and support for you – with more being added all the time. The Warwickshire Directory also allows you to search by keyword or location, or to browse through the navigation to find what you are looking for with the ability to leave feedback on providers, compare services, and create and save a shortlist of services for future reference. You can find our online directory at www.warwickshire.gov.uk/directory

needs. The Self-Support website works by using questionnaires to identify a person’s particular care needs. Based on the identified needs, it then automatically searches the Warwickshire Directory for the relevant information, suppliers, products and services that they may need. You can access Online Self-Support at www.warwickshire.gov.uk/SelfSupport One Stop Shops One Stop Shops give you access to Warwickshire County Council and partner organisations’ services. This can be either face-to-face, via telephone or on the internet. The customer service advisers are specially trained in the wide range of services on offer and will try to resolve your query. To speak to someone in person, visit a One Stop Shop in the community. A list of these can be found at www.warwickshire.gov.uk/onestopshops Alternatively, you can call our Customer Contact Centre on 01926 410410. Monday to Friday: 8.00am to 6.30pm Saturday: 9.00am to 1.00pm To find out more, visit www.warwickshire.gov.uk/supportforadults

Online Self-Support Online Self-Support aims to give people who need care full choice and control over the services and support they can access to meet their care

SEARCH FOR CARE IN YOUR AREA www.carechoices.co.uk • • • • •

Find care providers quickly and easily Search by location and care need Information on care quality Links to inspection reports Additional information, photos and web links • Brochure requests

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Areas covered by this guide This guide is divided into the geographical areas indicated on this map. Care provider listings by area start on the following pages:

Polesworth Atherstone

North Warwickshire

Nuneaton Bedworth

Warwick/Leamington Spa Page 33 Nuneaton Page 37 North Warwickshire Page 41 Rugby Page 43 Stratford-upon-Avon Page 47 County-wide home care providers Page 13

Rugby Kenilworth

Dunchurch

Leamington Spa

Warwick Southam

Alcester

Stratford-upon-Avon

Wellesbourne

Bidford-on-Avon Kineton

Shipstonon-Stour

Avon

Stratford-upon-

Warwick Castle

Support for carers Carers provide unpaid care by looking after family members, partners or friends who could not manage without their help. Caring can be very rewarding, but it can also be isolating, physically and emotionally tiring, and trying to find the information you need can

sometimes be frustrating. To find out more about local services for carers, including those commissioned by the council, call 01926 410410 or visit www.warwickshire.gov.uk/supportforadults

Young carers A young carer is someone under the age of 18 who helps look after someone. The person cared for may be a parent, grandparent, brother, sister, other relative or a close friend. We may be able to offer support to young carers in the form of information, advice, advocacy, emotional support and other support services. For more information, call 01926 410410 or visit www.warwickshire.gov.uk/supportforadults Visit www.carechoices.co.uk for further assistance with your search for care

Getting out and staying active If you are assessed as needing social care support, you may be given a personal budget. This will give you greater flexibility about how, when and where your support is provided.

You can find more information about local organisations, groups and agencies that provide day activities and services by:

We want to involve people more in their local community, to enable customers and carers to have a broader range of activities and a more fulfilled life.

• looking at local directories and magazines; or

• looking on our online Warwickshire Directory;

• asking at your local library or community centre.

Use your local leisure centre To find your local leisure centre, please see your local district or borough council’s website.

Rugby Borough Council www.rugby.gov.uk

North Warwickshire Borough Council www.northwarks.gov.uk

Stratford-upon-Avon District Council www.stratford.gov.uk

Nuneaton and Bedworth Borough Council www.nuneatonandbedworth.gov.uk

Warwick District Council www.warwickdc.gov.uk

Country parks There are several country parks in Warwickshire providing activities for all the family. Alongside the activities, there is plenty to do, such as walking, cycling on flat off-road paths, playing football, feeding the ducks, jogging around a way-

marked route or just relaxing out by the lakes. To find your nearest country park, please go to www.warwickshire.gov.uk/countryparks or call 01827 872660.

Library Service The Warwickshire Library Service provides a wide range of books and materials for all age groups. It also: • provides magazines and newspapers, DVDs, videos, CDs, talking books, local studies material, maps and plays in larger libraries; • adds at least 90,000 new books and other items to library stock every year; • promotes reading and literacy for children and adults through reading groups and a range of activities and events; • presents displays, exhibitions and events

promoting literature, reading, local studies, music and other topics; • participates in national campaigns such as a Black History Month, Adult Learners’ Week, Family Learning Week and the Summer Reading Challenge; • has a wide range of material about Warwickshire and surrounding areas; and • provides a wide range of learning opportunities for all ages. To find your nearest library, visit www.warwickshire. gov.uk/findalibrary or call 0300 555 8171.

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Travel in Warwickshire Please visit our website www.warwickshire.gov.uk/ publictransport or contact us on 01926 412929 for information on: • bus timetables; • rail services; • coach services;

• cycling and rail travel; • flexibus services; and • park and ride services. You can also email passengertransport@warwickshire.gov.uk

Help to live at home Equipment and adaptations Equipment and adaptations can help people live more productive lives. It enables people to carry out essential activities, with the aim of maintaining or improving independence. In Warwickshire, we currently provide the following equipment and adaptions to eligible people. Assistive technology Assistive technology is a range of equipment that can help people with a physical or sensory impairment, or a mental health condition. It helps people to continue to live at home safely and as independently as possible. You can buy your own assistive technology or you may be eligible for support from the Integrated Community Equipment Service.

Integrated Community Equipment Service The Integrated Community Equipment Service (ICES) helps you to live in your own home more easily by providing a range of equipment. This can range from a simple walking stick, to a more complex item like a mobile hoist. To receive this service, you must be assessed as eligible for social care support. If your needs change you can ask for a re-assessment, which may mean your equipment is exchanged for a different piece of equipment. Visit www.warwickshire.gov.uk/supportforadults or call 01926 410410 for more information.

Meals Service Meals services produce and deliver ready-made meals direct to your home. This type of service is for older and vulnerable people and aims to help

you to live as independently as possible. For more details, please visit www.warwickshire.gov.uk/ supportforadults or call 01926 410410.

Domiciliary care Domiciliary care is personal and domestic care that helps keep you safe and comfortable in your own home. This could mean helping you to get up in the morning and go to bed in the evening. Organising your own domiciliary care If you are thinking about arranging your own domiciliary care, it is a good idea to ask any agencies you approach some questions. Questions to consider are in the home care agency checklist on page 11. Visit www.carechoices.co.uk for further assistance with your search for care

Making life easier at home If you’re having difficulties with everyday tasks at home, these simple solutions could make life easier and keep you independent. These are a starting point; other solutions are available which might better suit your needs.

Finding it difficult to get in and out of chairs? Try putting a piece of hard board under the seat base. Alternatively, buy chair raisers, a higher chair or an electric riser chair. Also try taking regular gentle exercise. If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if you need to move heavy furniture. There are also tools for opening and closing windows. Struggling to keep warm/cool? Consider a fan or heater. Is your house insulated? Are there any draughts? You may also be eligible for the winter fuel payment from the Government. Visit www.gov.uk/winter-fuel-payment If you have trouble using light switches, think about replacing your switches for ones that are easier to use. Consider handi-plugs or light switch toggles, or there’s even technology available so that you can turn your lights on and off using speech. Use subtitles if you can’t hear the TV, or buy wireless headphones. Do you need a hearing aid? Request an assessment from your council.

Handled plug

Chair raisers

Do you forget to take your tablets? Try making a note of when you’ve taken them, or buy an automatic pill dispenser or pill box. If you struggle to open your medicine, you can ask your pharmacist for advice on alternative packaging that could make it easier for you. Can you reach everything in your cupboards? If not, try a handi-reacher or rearrange your kitchen so the things you use most are within easy reach. If you are having problems with preparing food, consider buying ready-chopped options or try a chopping board with spikes. There are also longhandled pans, teapot tippers and lid grippers that could help. Palm-held vegetable peelers or a food processor might be a solution and meal delivery services are also available. Is eating and drinking becoming difficult? Large handled cutlery could help, or non-slip mats for the table. Lightweight cups and mugs with two handles could also be a solution. Using taps can be made easier by fitting tap turners. You could also consider changing to leverstyle taps which might be easier for you to use.

Chopping board

Level indicator

Teapot tipper

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More information on staying independent and ideas to help you live at home can be found online at www.carechoices.co.uk/independent-at-home/ There is also information on making larger adaptations to your home.

If moving whilst in bed is a problem, have you thought about using an over-bed pole? You might also want to buy a pillow raiser or change your bedding so it’s lighter.

If it’s hard to hold your toothbrush, try a toothbrush gripper. You might also benefit from having an electric toothbrush or sitting on a stool while brushing your teeth.

Is it becoming difficult to get dressed? If so, specially adapted clothing is available, or you could buy a long-handled shoe horn, a dressing stick or a button hook. If you are having a lot of difficulty, consider home support, see page 7.

You might like to buy a raised toilet seat, or a seat with a built in support frame if it’s hard to use your toilet. Flush lever extensions are also available.

Clocks are available with large numbers or lights if you can’t read the time in bed. You can also buy clocks that speak the time. If you are finding it harder to read in bed, consider an e-reader that allows you to change the font size. Some also have integrated lights. Look for bedside lamps with a step-on or button switch if yours are difficult to use. Do you struggle to get in and out of bed? You could learn new ways of moving around, purchase a leg lifter or a hoist or install grab rails for support. Seek advice about these options. If the bed is the issue, you could buy an electric adjustable bed or raise the bed to the right height.

Grab handles

Bed table

Has it become more difficult to wash? Items are available, like long-handled sponges and flannel straps. You could also consider a slip resistant bath mat, grab rails, a half step to help you get in and out of the bath or a bath or shower seat. Tap turners can also be used in the bathroom.

For more information on technology that could make your life easier, contact your council for an assessment. They might refer you to an occupational therapist (OT) or you could contact an OT privately. Search online for OTs near you. Warwickshire County Council Tel: 01926 410410 Web: www.warwickshire.gov.uk/ supportforadults

Hand rail

Hand trolley

Tap turners

Visit www.carechoices.co.uk for further assistance with your search for care

The Live-in care specialists

Providing Care for Life’s Journey Live-in care allows you to live independently in the comfort of your own home while being professionally looked after by a full-time live-in carer. Given the choice, 97% of people say they would prefer to continue living in their own home than move into a care home. Live-in care allows you to do this. We will endeavour to find the right live-in carer for you, someone who is able to provide you with the round-the-clock support and companionship that you require. Whether you need live-in care full-time or as a means of allowing your family member to take holiday, we can meet your individual needs. Sometimes, we are asked to provide a live-in care service for an agreed period of time while someone recuperates at home after leaving hospital. In addition to live-in care services, we provide personal care and support, dementia care and home services.

Our Promise • Deliver personalised care, enabling you to lead the life you choose. • Empowering you to continue to live independently in your own home, achieving the outcomes you want, in ways that best suits you. • Supporting you to continue to be engaged in your local community. • Endeavour to find the right care worker taking into account your interests, lifestyle, personality and routines. • Offer a flexible service, appreciating that each day can be different. • Maintain regular contact with you to monitor the quality of service and support we provide. • Proved fully-trained and enhanced DBS vetted care workers who are passionate about providing quality care.

Get in touch on 02475 092 617 or 07584 355 342 or email enquiries@surecarecoventry.co.uk www.surecarecoventry.co.uk

Home care agency checklist

Agency 1

Fees per week £ £ £

Agency 2 Agency 3

Quality rating*

We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

About the agency

Accommodating your needs

How long has the agency been operating?

Can the agency accommodate your needs if they increase? Ask about the process for this.

How long are staff allocated per visit? Can you contact the agency in an emergency or outside office hours? Does the agency have experience with your specific needs?

Staff Are you likely to be visited by different staff each day? Are all staff checked with the Disclosure and Barring Service? Will you be notified in advance if your care worker is on holiday or sick? Are staff matched to you specifically, based on your needs and preferences? Can you meet your care worker(s) before they start? Does the agency have both male and female staff?

Does the agency have a training scheme in place? Are all staff trained to a certain level? Are staff able to help with administering medication if required? Is there a way for staff to communicate with each other about the support they provide when they visit you? How?

Regulation Will your support plan be reviewed at regular intervals? Can you see the agency’s contract terms? Can you lodge a complaint easily? Are complaints dealt with quickly? Can you see a copy of the agency’s CQC registration certificate and quality rating?

Notes *See page 23. Visit www.carechoices.co.uk for further assistance with your search for care

Audley Care Binswood Exceptional care in your own home We understand your needs can change over time. Which is why we provide a whole range of services from personal care to specialist care should you ever need them. These include companionship, dementia care, help with Parkinson’s, stroke, multiple sclerosis and end of life care.

Call us today on

01926 941 142 or email info@audleycare.co.uk Audley Care Binswood, 7 Clarendon Pl, Leamington Spa CV32 5QL

www.audleycare.co.uk

m m

Home care services that work for you

We provide Support for Children, Young People, Adults and Older People We provide Support for People with Learning Difficulties and Physical Disabilities We can provide Respite Support to Informal Carers We offer tailor made services to suit individual needs from a pop-in call to 24hr live-in care. We offer great career opportunities

Tell us what you think

Caremark (Stratford-upon-Avon) 5 Clews Road, Redditch, Worcestershire B98 7ST Tel: 01789 298 286 • Email: stratford@caremark.co.uk Web: www.caremark.co.uk

SEARCH FOR CARE IN YOUR AREA www.carechoices.co.uk • • • • •

Find care providers quickly and easily Search by location and care need Information on care quality Links to inspection reports Additional information, photos and web links • Brochure requests

Complete our short questionnaire www.carechoices.co.uk/reader-survey

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Domiciliary care providers A & K Home Care Services Ltd Southam Tel: 01926 258300 Admirals Care Agency Rugby Tel: 01788 521351 Alcester Health Centre Alcester Tel: 01789 763060 Almond Care Ltd Nuneaton Tel: 0845 269 0051 Anthony James Care Ltd Southam Tel: 07834 375544 Applewood Support Ltd Nuneaton Tel: 01827 62533

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ALCESTER OFFICE: Alcester Business Centre, 4 Kinwarton Farm Road, Alcester, B49 6EL Providing homecare in theWarks community

care to individuals aged 18+, by

Care and Nursing atindependence Home promoting their to

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Community Care Services

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Do you need a helping hand? If you are looking for an alternative to residential care or extra support for those everyday tasks that are becoming difficult for you or a loved one – then we’re here to help in Warwickshire from 30 minutes per week to full-time live-in care. Our care teams have been providing award-winning quality home care since 1989 and can help with: personal care, housekeeping, help getting around or even to provide a break to an existing family member or care-giver. Looking for care?

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Competitive rates of pay We offer care services from•• 30 minutes to 24 hours, 7 days a Mileage allowance • Paid holidays week to include Specialist Dementia Care, Personal Care and • Flexible working hours Loyalty scheme/referral scheme Hygiene, Companionship,•• Assisting with Medication, Meal Opportunities to undertake NVQ’s in health & much social care more... Planning and much, To see how we can help you or a loved

one, please ring us for chat on 01789 777519 or email us on jo@insafehandscare.co.uk

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We offer all of our clients the care and attention they need. Our skills lie with helping those suffering from dementia, physical disabilities and learning disabilities.

Contact: 01926 350 355

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House of Care Services ltd Caring for your loved ones with dignity and respect

House of Care is a Home Care provider offering support to adults within their homes in the community with most aspects of day to day living, promoting independence and maintaining quality of life and providing a person centred approach to all our clients. Your privacy, respect and dignity is our priority. We continually train and develop our staff, who are supervised and DBS (Police) checked. Examples of support we can provide • Live In Care • Personal Care • Domestic Care • Meal preparation • Waking/sleeping nights • Supported Living • Palliative Care • Flexible breaks for Carers

Tel: 01527 579557 / 02476 637969 / 01527 574429 E: enquiries@houseofcare.co.uk www.Houseofcare.co.uk CQC Registered

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Domiciliary care providers continued Essential Futures Ltd Nuneaton Tel: 02476 395230

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Highfield Tamworth Tel: 01827 892882

Father Hudson’s Domiciliary Care Service Coleshill PD LDA Tel: 01675 434026

Home Instead Senior Care – Redditch and Bromsgrove Henley-in-Arden Tel: 01527 810855 OP D PD LDA MH SI YA

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Domiciliary care providers continued

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Domiciliary care providers continued Shipston Care Ltd Shipston-on-Stour Tel: 01608 663377

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Visit www.carechoices.co.uk for further assistance with your search for care

Safeguarding adults Under the Care Act 2014, Warwickshire County Council has a duty to keep vulnerable people safe from abuse and neglect. If you think that a vulnerable adult is being abused, contact us on 01926 410410. Our adult social care teams can offer advice and support to the person and/or their carers and arrange any appropriate services or investigations.

Health and wellbeing Healthy eating Extensive research has shown that a healthy diet and a healthy lifestyle can reduce the likelihood of many different health conditions both now and later in life. For tips on a healthy diet, please visit www.nhs.uk/Livewell/healthy-eating

Books on Prescription Reading Well Books on Prescription (BOP) is a scheme offering high-quality self-help books, eBooks and audio CDs. They are available to borrow from libraries and our website. GPs and health professionals can also ‘prescribe’ titles in the collection. The self-help books can help with a range of commonly experienced mental health conditions, such as depression, anxiety and stress.

BOP is currently available for several organisations across Warwickshire such as GPs, Improving Access to Psychological Therapies (IAPT) practitioners and mental health professionals within Warwickshire County Council and Coventry and Warwickshire Partnership Trust. BOP is also available for occupational health practitioners within public bodies and Wellbeing Centres to prescribe for their patients and service users.

SEARCH FOR CARE IN YOUR AREA With so many providers to choose from, where do you start? • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

www.carechoices.co.uk

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Sensory impairments We work in partnership with Warwickshire Vision Support to ensure that services are available for people who have issues with their sight. Warwickshire Vision Support 5 Charles Court, Budbrooke Road, Warwick CV34 5LZ Tel: 01926 411331 Email: enquiries@warwickshire.vision Web: www.warwickshire.vision Royal National Institute of Blind People (RNIB) Offers practical support and advice to anyone with a sight issue. Helpline opening hours: Monday to Friday 8.45am to 5.30pm Tel: 0303 123 9999 Email: helpline@rnib.org.uk Web: www.rnib.org.uk Deafblind A national charity providing support services to deafblind adults and their carers. It also campaigns on behalf of deafblind people. Helplines: 0800 132 320 (voice/text) Tel/Textphone: 01733 358100 (voice/text) Email: info@deafblind.org.uk

Web: www.deafblind.org.uk Sense Sense works for people with deafblindness and associated disabilities. It offers support and services to help sensory impaired people of all ages reach their full potential despite the many challenges that may face them. Tel/Textphone: 0300 330 9256 or 0207 520 0972 Email: info@sense.org.uk Web: www.sense.org.uk Warwickshire County Council Countywide Physical Disability and Sensory Service We offer a range of services from our Countywide Physical Disability and Sensory Service to help meet the needs of deaf and hard of hearing adults who have additional needs, as well as their families and carers. Where individuals are not eligible for a service funded by us, they may be offered advice and information about possible alternative sources of assistance. Physical Disability and Sensory Services, King’s House, King Street, Bedworth CV12 8LL Tel: 01926 410410

Mental health If you have any concerns about your mental health you should visit your GP, who will be able to offer you advice and support. You can search for services using NHS Choices at

www.nhs.uk/livewell/mentalhealth Here, you can also find out about the types of treatment available in Warwickshire and how to access them.

The lifestyle site for parents and carers of children with additional needs and those who support them.

www.myfamilyourneeds.co.uk Birth to Adulthood • Directory • Guidance • Real Life • Ask the Experts To join the family call 01223 207770 or email hello@myfamilyourneeds.co.uk @WeAreMFON

Visit www.carechoices.co.uk for further assistance with your search for care

Dementia services To help raise awareness of dementia and provide information on local services for people with dementia, Warwickshire County Council has led the development of the Warwickshire Living Well with Dementia information portal. The portal is a one-stop information website for anyone wanting to know more about dementia services and support available in Warwickshire. It is divided into sections relevant to different audiences. Visit www.warwickshire.gov.uk/dementia Dementia Navigators Service This is for people diagnosed with dementia and/ or people seeking a diagnosis, and their families, living in Warwickshire. Dementia Navigators provide information and advice, practical and emotional support, and signposting to local support services or training in dementia awareness. Dementia Navigators can also support carers of people with dementia, for example, by helping them

Why make a WCS care home your new home?

Every day well lived

to develop coping strategies. People can self-refer to the service, or be referred from memory clinics or health and social care professionals. Warwickshire has also pledged to become a Dementia Friendly place to live that is inclusive of the needs of people with dementia. We are encouraging organisations and businesses to support our Dementia Friendly pledge and many local organisations are now formulating their own action plans which outline what they will do to become more dementia friendly. To view an up-to-date list of those pledging to be Dementia Friendly, please visit www.dementiaaction.org.uk/west_midlands For more information on any of the support and services detailed above, please call 01926 410410 or visit www.warwickshire.gov.uk/ supportforadults

Tell us what you think

Personal, high quality care Dedicated and friendly staff Homely feel with a family atmosphere Appetising home-cooked meals Daily activities led by our enthusiastic Lifestyle Coaches No hidden charges

www.wcs-care.co.uk info@wcs-care.co.uk Registered charity number 1012788

Se e in m ad sid or ve e e rt c de fo ov ta r er ils

Complete our short questionnaire www.carechoices.co.uk/reader-survey

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Residential dementia care checklist

Home 1

Fees per week £ £ £

Home 2 Home 3

Quality rating*

We suggest that you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 24. You can download and print this checklist at www.carechoices.co.uk/checklists

Design

Health

Are there clear signs throughout the home?

Can residents get help with eating and drinking?

Has the home been designed or adapted for people with dementia?

How often does the home review residents’ medication?

Are the home and grounds secure?

Are there prompts outside the residents’ rooms to help people identify their own? Is the décor familiar to your loved one?

Choices Do residents get choice in terms of what they wear each day?

Does the home offer help if a resident needs assistance taking medication? Do GPs visit the home regularly?

Staff Are staff trained to identify when a resident might be unwell?

Are residents encouraged to be independent? Can residents decide what to do each day?

Can residents have a say in the décor of their room?

Are staff trained to spot when someone needs to go to the toilet? Do the staff have any dementia specific training/experience? Will your loved one have a member of staff specifically responsible for their care?

Approach to care

Activities Are residents able to join in with household tasks like folding washing?

Are there activities on each day?

Can residents walk around outside on their own?

Are residents sitting in front of the TV or are they active and engaged?

Are there rummage boxes around?

Does the home follow a specific approach to dementia therapy, for example, validation therapy?

Will the home keep you informed about changes to your loved one’s care? Does the home have a specific approach to end of life care?

Does the home keep up to date with best practice in dementia care?

*See page 23. Visit www.carechoices.co.uk for further assistance with your search for care

End of life care Although the subject of dying is often painful to contemplate, it is essential that you and your relatives discuss your wishes as you near the end of your life. Good planning for all your needs should mean that you can (if you choose) remain in your home or care home in your last days and not have to be admitted to hospital.

Useful websites Compassionate Communities Compassionate Communities aims to help people develop the skills to address issues raised by end of life and other losses. It also tries to be a helpful, empathic ear. www.compassionatecommunities.org.uk

When choosing a service, you should consider its end of life care philosophy and policies. Enabling people to die in comfort and with dignity is a core part of providing care and the way care professionals approach the process will be incredibly important for you, your family and carers.

Dying Matters Set up by the National Council for Palliative Care, the coalition aims to promote awareness of dying, death and bereavement. The website has a comprehensive support section. www.dyingmatters.org WidowNet Established in 1995, the first online information and self-help resource for, and by, widows and widowers. www.widownet.org

Choices if you need accommodation with support Extra care housing Extra care housing is provided by local authorities, housing associations, or the private sector. It is social or private housing that has been built or modified to suit people with long-term health conditions or disabilities. People tend to move into extra care housing when living in their own home becomes difficult.

apartments and bungalows. These can be for sale, rent or shared ownership with many schemes offering a mixture of tenures.

Extra care housing includes properties and purposebuilt accommodation such as retirement villages,

To find out more, please call us on 01926 410410 or visit www.warwickshire.gov.uk/supportforadults

It gives people the opportunity to live independently in a home of their own, but with other services on hand if they need them.

Supported living for people with disabilities Supported living is designed to help disabled people live more independently in their local community. Supported living enables people with disabilities to live in their own homes as an alternative to shared residential care and is available to people who are

assessed as eligible for care and support. For further information on supported living, visit www.warwickshire.gov.uk/supportforadults or call 01926 410410.

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Care homes All care providers in the country must be registered with the Care Quality Commission (CQC). Homes are inspected by the CQC, which reports on its findings and awards a quality rating to each home. The inspection reports and ratings are available from the home or direct from the CQC, visit www.cqc.org.uk or call 03000 616161. If you are thinking about arranging your own care home place, it is a good idea to ask any organisations you approach some questions, see the checklist on page 24.

Town Thorns Residential, nursing, dementia & respite care centre, Rugby Whatever your care needs, we can provide the right level of support for you and deliver peace of mind to your loved ones. For information call 01788 833311 www.ben.org.uk/townthorns

Flexible, continuing care for those in later life Owned and operated by Ben

See the checklist on page 24 for questions to ask when looking at care homes.

See page 27 for more information on paying for care homes in Warwickshire.

Your care, your home, your choice.

Looking for exceptional care thatâ&#x20AC;&#x2122;s as individual as you are, transparent pricing and 24 yearsâ&#x20AC;&#x2122; of experience to give you peace of mind now and in the future? Call to find out about our inclusive care packages and current availability.

Gildawood Court Nursing Home - Nuneaton, CV11 4PJ

Freephone

0808 223 5356 www.caringhomes.org/warwickshire

Warwickshire

Dementia Care | Short Stay | Permanent Visit www.carechoices.co.uk for further assistance with your search for care

Care homes checklist

Home 1

Fees per week £ £ £

Home 2 Home 3

Quality rating*

We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

Staff

Personal preferences

What is the minimum number of staff that are available at any time?

Is the home too hot/cold? Can you control the heating in your room?

Are staff respectful, friendly and polite? Do staff have formal training?

Is the décor to your tastes?

Are there restricted visiting hours?

Are the staff engaging with residents?

Is there somewhere you can go to be alone?

Activities

Does the home feel welcoming?

Can you get involved in activities you enjoy? Is there an Activities Co-ordinator?

Catering Can the home cater for any dietary requirements you may have?

Are residents escorted to appointments? Do the residents seem entertained?

Does the menu change regularly?

Can you eat when you like, even at night?

Does the home have a varied activities schedule?

Can you have food in your room?

Does the home organise any outings?

Life in the home Is the home adapted to suit your needs?

Can you bring your own furniture?

Are there enough plug sockets in the rooms?

Are there restrictions on going out?

Is there public transport nearby?

Does the home provide any transport? Can you make/receive calls privately?

Is there a choice of food at mealtimes? Is alcohol available/allowed if you want it?

Can visitors join you for meals?

Fees Do your fees cover all of the services and activities?

Are fees likely to change regularly?

Is the notice period for cancellation of the contract reasonable?

Could you have a trial period?

Can you decide when to get up and go to bed?

Can you keep your room if you go into hospital?

Does the home allow pets?

Can you handle your own money?

*See page 23.

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Finding care in your area Looking for care in your area? Want to know the quality rating of providers you’re considering? Care Choices, publisher of this Guide, has a website providing comprehensive details of care providers as well as essential information.

email. They can also be saved and emailed to others. The website includes detailed information for each care provider, including the address, phone number and the service’s latest CQC inspection report and rating, indicating the quality of care provided.

You can search by postcode, county or region for care homes, care homes with nursing and home care providers that meet your needs across the country.

You can also view an electronic version of this Guide on the site and have it read to you by using the ‘Browsealoud’ function. Visit www.carechoices.co.uk

Your search can be refined by the type of care you are looking for and the results can be sent to you by

Comments, compliments and complaints You should feel able to comment on any aspect of your care which affects your happiness or comfort. This might be anything from the way you are treated by staff to the quality of the food you are served. You should also feel free to make comments and suggestions about possible improvements to your surroundings and the services provided. Making a complaint should not be made difficult for you and should not affect the standard of care that you receive. If you are concerned about the care that you, a friend or a relative are receiving, you should contact the registered manager/owner of the service about your concerns in the first instance as they have a duty to respond to any complaints made about their service. The problem may be resolved quite easily once they are made aware of it.

looks at complaints about councils and some other authorities and organisations including care homes and home care providers. Tel: 0300 061 0614 Web: www.lgo.org.uk If you have concerns about a breach of regulations by a registered provider, you can contact your local office of the Care Quality Commission (CQC) which can use the information when looking at individual services to ensure quality and safety standards are being met. See page 29 for contact details.

If you are unhappy with the response to your complaint by the service provider and your care has been arranged and funded by us, you should discuss your concerns with us on 01926 410410 or visit www.warwickshire.gov.uk/supportforadults If you are unhappy with our response to your complaint, or if you are a self-funder and you are unhappy with the response from your service provider, you can contact the Local Government and Social Care Ombudsman for advice. The Local Government and Social Care Ombudsman Visit www.carechoices.co.uk for further assistance with your search for care

ARE YOU

PAYING

CARE FEES? Speak to our dedicated team of experts.

Are you worried about moving to a care home? Are you caring for someone who has complex health needs? We have a dedicated team who are committed to meeting the needs of elderly and vulnerable clients. Over the years we have recovered hundreds of thousands of pounds for families who have wrongly paid care fees. We can help you with: • Social Care Assessments and care fees • Entitlement to free NHS Continuing Healthcare Funding • Mental Capacity and Best Interests • Court of Protection Applications • Lasting Powers of Attorney • Wills, Probate and Inheritance Tax Planning

Debbie Anderson Head of the Health and Community Care Team For a free consultation please call Debbie and her team on: 01926 491181

Moore & Tibbits Solicitors

a member of

01926 491181 debbiea@moore-tibbits.co.uk www.qualitysolicitors.com/moore-tibbits Westgate House, Market Street, Warwick, CV34 4DE Moore & Tibbits Limited is authorised and regulated by the Solicitors Regulation Authority, no. 563197.

Delivering your care and support â&#x20AC;&#x201C; personal budgets We want you to be in control of the care and support you need. If you have been assessed as being eligible for care and support, or you have been a customer in our reablement home care service and have

been assessed as needing continuing support, you will likely be offered a personal budget. A personal budget is an upfront sum of money to meet your care and support needs.

How do I use my personal budget? There are a number of ways you can choose to receive your personal budget:

practitioner to arrange some things for you â&#x20AC;&#x201C; we call this a combination budget.

Direct Payments Direct Payments provide greater choice and flexibility in the way you arrange the support you want, and you can include things we do not organise and directly pay for.

Individual service funds Once you know what your personal budget amount is, you may decide that you want to use an individual service fund instead of managing the money and organising services yourself. An individual service fund is where you choose a provider who will receive the money on your behalf and provide you with a service(s).

Choosing Direct Payments allows you to receive your personal budget as a cash payment, which you can use to buy services that assist you to achieve your agreed outcomes in your care and support plan. For more information about Direct Payments, visit www.warwickshire.gov.uk/ directpaymentsbasics

We will work with you to choose a provider that will help you meet the needs and outcomes agreed in your care and support plan. If you agree, we will give your personal budget (some or all of it depending on what has been agreed) to the provider on your behalf.

A personal managed budget You may decide that you prefer not to receive your personal budget as money, and instead you want us to make your arrangements for you.

The provider can only use your budget for your support and must account to you. This gives you some flexibility and control as you agree with the provider the exact detail of your support.

If you choose to do this, we will use the money to pay for your support. Your support will be limited to the organisations that we contract with, and the services we provide.

For further information, please visit www.warwickshire.gov.uk/supportforadults or call 01926 410410.

If we agree with you that residential care is the best way to meet your care and support needs, this will be arranged as a managed budget for legal reasons. A combination budget (a mixture of a Direct Payment and a managed budget) You may decide that you want a Direct Payment for some of your support, but you want your social care Visit www.carechoices.co.uk for further assistance with your search for care

Seeking financial advice We recommend that you always seek independent financial advice if you are self-funding your care. The contacts below might be helpful. The Society of Later Life Advisers The Society of Later Life Advisers (SOLLA) was founded as a not-for-profit organisation, to meet the need of consumers, advisers and those who provide financial products and services to the later life market. SOLLA’s aim is to ensure that consumers are better informed about the financial issues involved in later life and can find a fully accredited adviser quickly and easily. SOLLA makes sure that all

the advisers included on the site have fully satisfied all criteria to become an accredited adviser. This means peace of mind and assurance that the advice you are given is from financial advisers who have proved they have specialist knowledge of the sector. For more information and to find a local adviser, visit www.societyoflaterlifeadvisers.co.uk Money Advice Service For free advice on paying for care, planning and debt advice go to www.moneyadviceservice.org.uk or call 0800 138 7777.

Clinical Commissioning Groups (CCGs) The local CCGs have responsibility for planning and commissioning healthcare and will work with local people and organisations. These organisations include councils and the providers of health and social care, to plan and pay for health services in the area.

There are two CCGs within Warwickshire and these are: • NHS Coventry and Rugby and Warwickshire North Clinical Commissioning Group; and • NHS South Warwickshire Clinical Commissioning Group.

For some of us, it can seem a long time since life was carefree Caring for an elderly relative can be hard enough without legal headaches. Lodders’ Care & Capacity team can help take away the pain with expert support on care fees, powers of attorney and wills. Find out more at www.lodders.co.uk A loss of capacity can be daunting for both the individual concerned and their wider family. From decisions on care fee funding to preparing lasting powers of attorney and support with managing finances, Lodders’ care and capacity specialists bring a valued blend of sensitivity and legal expertise to help keep your elderly relatives safe, secure and happy for as long as possible.

Stratford upon Avon office www.lodders.co.uk

01789 293259

@LoddersLawyers

so licit o r s

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Useful contacts Healthwatch Healthwatch Warwickshire is the independent consumer champion, created to gather and represent the views of the Warwickshire public on health and social care issues. Healthwatch Warwickshire Royal Leamington Spa, Warwickshire CV31 2DL Tel: 01926 422823 Email: info@healthwatchwarwickshire.co.uk Web: www.healthwatchwarwickshire.co.uk

Alzheimer’s Society Offers advice and support to people with dementia and their carers. 10 Wise Street, Leamington Spa CV31 3AP Tel: 01926 888899 Web: www.alzheimers.org.uk

The Silver Line The Silver Line providing information, friendship and advice to older people.

Association of Charitable Organisations A national umbrella body for benevolent charities. 2nd Floor, Acorn House, 314–320 Grays Inn Road, London WC1X 8DP Tel: 0207 255 4480 Email: info@aco.uk.net Web: www.aco.uk.net

Launched by Dame Esther Rantzen, The Silver Line is the only free confidential helpline which aims to combat loneliness in the over-65s by providing friendship, information and advice through calls to trained volunteers.

Care Choices Publisher of this Guide, Care Choices also has an information-packed website where you can find care providers that match your specific needs. Web: www.carechoices.co.uk

It is open 24-hours a day, every day of the year.

Care Quality Commission (CQC), The National inspector and regulator of care services. Tel: 03000 616161 Web: www.cqc.org.uk

Specially trained helpline staff: • link callers to local groups and services; • offer regular befriending calls; and • protect and support those who are suffering abuse and neglect. Tel: 0800 470 8090 Web: www.thesilverline.org.uk Age UK Warwickshire Provides a wide range of services and activities for the local community and older people and their carers across the county. 8-10 Clemens Street, Leamington Spa, Warwickshire CV31 2DL Tel: 01926 458100 Email: info@ageukwarks.org.uk Web: www.ageuk.org.uk/warwickshire

Visit www.carechoices.co.uk for further assistance with your search for care

The Warwickshire Association of Care Homes The Warwickshire Association of Care Homes (WACH) represents a majority of independent care homes in the county. The Association is recognised by Warwickshire County Council, Clinical Commissioning Groups and the Care Quality Commission and liaises with them on a range of issues aimed at providing and maintaining the highest standards of residential care to the elderly people of Warwickshire.

› To prevent service users from being referred to facilities which are inadequate for their assessed needs.

Our aims are: › To promote and encourage the highest level of care for service users within its member homes embracing the fundamental principles of good care practice to improve and sustain service users overall quality of life.

› To represent the independent sector in the formulation, development, implementation and interpretation of community care policies for the county with Warwickshire County Council, health authorities, Clinical Commissioning Groups and the Care Quality Commission.

› To provide support and information to potential service users and their families on all matters relating to care assessment and placement. In particular to maintain our web-based vacancy reporting and information service on www.wpic.co.uk

› To represent members honestly and equitably in accordance with the Government directive ‘Building Capacity and Partnerships in Care’, the new Care Act (taking effect in April 2016) and that the guidelines are honestly applied to the people of Warwickshire.

› To ensure that the substantial contribution to care for the elderly made over recent years by the independent sector is fully recognised for its quality and cost effectiveness.

For more information please contact:

Mike Leyland, WACH, Linden Lodge, Church Road, Warton, Tamworth, Staffordshire B79 0JR Tel: 07801 863616

www.carechoices.co.uk

• Additional information, photos and web links • Brochure requests

www.carechoices.co.uk 30

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Carers Trust Runs a network of care attendance schemes throughout the UK. Carers’ Centre, Coventry Central Library, Smithford Way, Coventry CV1 1FY Tel: 0247 610 1040 Email: contactus@carerstrusthofe.org.uk Web: www.carerstrusthofe.org.uk Friends of the Elderly A charity supporting older people who have a range of practical needs. 40-42 Ebury Street, London SW1W 0LZ Tel: 0207 730 8263 Web: www.fote.org.uk Independent Age Advice and help for older people. 18 Avonmore Road, London W14 8RR Tel: 0800 319 6789 Email: advice@independentage.org Web: www.independentage.org National Activity Providers Association (NAPA) Champions activities for older people in residential settings. 1st Floor, Unit 1, Fairview Industrial Estate,

Raans Road, Amersham HP6 6JY Tel: 0207 078 9375 Email: info@napa-activities.co.uk Web: www.napa-activities.com NHS Choices Information about health and choices. Web: www.nhs.uk Rethink The largest national voluntary sector provider of mental health services. 89 Albert Embankment, London SE1 7TP Tel: 0300 500 0927 Web: www.rethink.org Warwickshire Partners in Care Warwickshire Partners in Care, c/o Linden Lodge Nursing Home, Church Road, Warton, Tamworth, Staffordshire B79 0JR Tel: 07801 863616 Email: info@wpic.co.uk Web: www.wpic.co.uk Warwickshire Directory The county council’s online Warwickshire Directory provides information on a range of services in Warwickshire relating to adult, children and young people’s social care. It currently holds over a thousand entries about local organisations, groups and agencies that provide activities, advice, services and support for you – with more being added all the time. The Warwickshire Directory allows you to search by location, keyword or to browse through the navigation to find what you are looking for with the ability to: • leave feedback on providers; • compare services; and • create and save a short-list of services for future reference. Web: www.warwickshire.gov.uk/directory

Visit www.carechoices.co.uk for further assistance with your search for care

Craighaven Residential Care for the Elderly

Providers, missing out on online referrals?

Craighaven Residential Care for the Elderly

At Craighaven we specialise in the care of people with varying Craighaven degrees of dementia. We have the Craighaven facilities to care for 35 residents. Residential Care for the Elderly

Call us on 01223 207770 www.carechoices.co.uk

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High standards of care Dedicated, qualified staff Long term, respite and day care Individually styled single rooms Extensive landscaped grounds Daily programme of activities Varied healthy menus Visitors welcome at any reasonable time

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Personalised Care

At your local Barchester care homes

At Barchester we understand finding the right care home can be a daunting decision, that’s why our friendly teams are on hand to offer advice and guidance at a time to suit you. Our homes offer a range of care services whilst supporting independence and maintaining individual interests. With varied activities programmes and freshly prepared home-cooked meals, we pride ourselves on making everyone feel at home.

Nursing Care • Residential Care • Dementia Care • Respite Breaks If you need urgent care or just some help and advice, our friendly teams are always here when you need them. For more information visit our website www.barchester.com Cherry Trees

Oversley Green, Alcester, B49 6LN

Call: 01789 444 956

Cubbington Mill

Church Lane, Cubbington, Leamington Spa, CV32 7JT

Call: 01926 680 025

Overslade House

12 Overslade Lane, Rugby, CV22 6DY

Call: 01788 851 330

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Care home listings Warwick & Leamington Spa care homes Adelaide House Residential Care Home 6 Adelaide Road, Leamington Spa CV31 3PW Tel: 01926 420090 WACH OP D PD

Greenways Care Home Marton Road, Long Itchington CV47 9PZ Tel: 01926 633294 WACH

Albemarle Rest Home 50 Kenilworth Road, Leamington Spa CV32 6JW Tel: 01926 425629 WACH OP D

Hancox Close 7-8 Hancox Close, Weston-under-Wetherley, Leamington Spa CV33 9GD Tel: 01926 633548 OP LDA YA

Arden House 18-20 Clarendon Square, Leamington Spa CV32 5QT Tel: 01926 423695 WACH OP D PD MH SI Beech Lodge – DEAF-initely Independent 26-28 Warwick New Road, Leamington Spa CV32 5JJ Tel: 01926 337743 PD LDA SI Burgess Care Fosse Way, Leamington Spa CV31 1XH Tel: 01926 614048 Castle Brook Common Lane, Kenilworth CV8 2EQ Tel: 01926 353160 WACH Advert page 20 & inside front cover Cherry Tree Lodge Gleave Road, Warwick CV31 2JS Tel: 01926 425072

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Clarendon Manor 37-41 Golf Lane, Whitnash, Leamington Spa CV31 2PZ Tel: 01926 426758 Craighaven Care Home 4 Heath Terrace, Leamington Spa CV32 5LY Tel: 01926 429209 WACH Advert page 32

Heart of England Mencap – 1 Old Road Southam CV47 1HP Tel: 01926 812312

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Homewood 40 Kenilworth Road, Leamington Spa CV32 6JF Tel: 01926 423519 WACH Individual Care Services – 60 Ward Grove Myton, Warwick CV34 6QL Tel: 01926 410713

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James Hirons Care Home 53 Lillington Road, Leamington Spa CV32 6LD Tel: 01926 422425 Advert page 32 OP PD SI Newlands Whites Row, Kenilworth CV8 1HW Tel: 01926 859600 WACH Advert page 20 & inside front cover

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Park View Priory Road, Warwick CV34 4ND Tel: 01926 493883 WACH

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People in Action – Milverton Terrace 4 Milverton Terrace, Leamington Spa CV32 5BA Tel: 01926 882831 PD LDA SI YA

Four Ways Mason Avenue, Lillington, Leamington Spa CV32 7PE Tel: 01926 421309 WACH Advert page 20 & inside front cover OP D

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Sycamores Sydenham Drive, Leamington Spa CV31 1PB Tel: 01926 420964 WACH Advert page 20 & inside front cover

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health WACH Member of the Warwickshire Association of Care Homes – see page 30

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Set in a large and beautiful recently refurbished Regency building in the heart of Royal Leamington Spa, Eversleigh Nursing Home provides the very best in nursing care, whether long or short term. We offer experienced registered nurses who have the necessary expertise in caring for older people, chosen for their understanding of the unique circumstances encountered in later life.

We pride ourselves in:• Care, Compassion and Choice • Luxurious surroundings • Highly trained and dedicated staff team • Personalised care to meet your individual needs • A comprehensive social care programme • Investors in People Accreditation • Gold Standard Framework Accreditation with Commend Status

Nursing care at its best in Royal Leamington Spa. Call us now on 01926 424431 for more information 2 - 4 Clarendon Place, Royal Leamington Spa CV32 5QN

Warwick & Leamington Spa care homes continued Turning Point – Russell Terrace 52 Russell Terrace, Leamington Spa CV31 1HE Tel: 01926 431471

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Turning Point – Willes Road 26 Willes Road, Leamington Spa CV31 1BN Tel: 01926 336437

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Valley Road 151 Valley Road, Lillington, Leamington Spa CV32 7RX Tel: 01926 881612 OP PD LDA SI See page 27 for more information on personal budgets and paying for care homes in Warwickshire.

Warwick & Leamington Spa care homes with nursing Ashley House 1 School Lane, Radford Semele, Leamington Spa CV31 1TQ Tel: 01926 313355 LDA MH YA AD Cavendish Lodge 41 Leam Terrace, Leamington Spa CV31 1BQ Tel: 01926 427584

Kenilworth Grange Care Home 4 Spring Lane, Kenilworth CV8 2HB Tel: 0333 434 3046 WACH OP D PD LDA MH YA Kenilworth Manor Thickthorn Orchards, Thickthorn Close, Kenilworth CV8 2AF Tel: 01926 858030 WACH

Cubbington Mill Church Lane, Cubbington, Leamington Spa CV32 7JT Tel: 01926 680025 WACH Advert page 32 OP PD YA

Leycester House Edge Hill Drive, Warwick CV34 6XQ Tel: 01926 357210 WACH Advert inside back cover

Eden Place Mental Health Nursing Home 1 Vicarage Road, Leamington Spa CV32 7RH Tel: 01926 313227 WACH OP MH YA

Lillington House 93 Lillington Road, Leamington Spa CV32 6LL Tel: 01926 427216 PD YA

Eversleigh Nursing Home 2-4 Clarendon Place, Leamington Spa CV32 5QN Tel: 01926 424431 WACH Advert page 34 OP

Newstead Lodge Nursing Home Warwick Road, Southam CV47 0HW Tel: 01926 813694 WACH

Galanos House Banbury Road, Southam CV47 2BL Tel: 01926 812185 WACH

Priors House Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW Tel: 0330 134 7523

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Guys Cross Nursing Home 120-122 Coventry Road, Warwick CV34 5HL Tel: 01926 776922 WACH MH YA Helen Ley House Bericote Road, Blackdown, Leamington Spa CV32 6QP Tel: 01926 313550

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Royal Leamington Spa Nursing Home 14-16 Adelaide Road, Leamington Spa CV31 3PW Tel: 01926 426820 WACH OP D PD YA Sebright House Care Home 10-12 Leam Terrace, Leamington Spa CV31 1BB Tel: 01926 431141 OP D YA

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Scholars Mews Care Home Stratford’s Finest. Scholars Mews is rated as ‘Good In All Categories’ by the Care Quality Commission. Situated on Scholars Lane, a quiet one way street between The Falcon Hotel and The Townhouse, Scholars Mews is close to the cafés, restaurants and shops on Chapel Street. With the highest possible standards of care and comfort, our approach is to nurture an atmosphere of community in your new home. Your well-being is our primary concern, and we will ensure that you have the highest quality of support for your mind, body and soul, all tailored to your individual circumstances. A wide range of healthy exercises, well balanced and freshly prepared seasonal menus, along with daily activities and outings, are all a part of a supportive lifestyle that will help you enjoy life to the full.

Call 01789 297589

Search ‘Scholars Mews Care’ online or on

Scholars Mews Care Home 23-34 Scholars Lane Warwickshire CV37 6HE

Warwick & Leamington Spa care homes with nursing continued Thistley Lodge 40 Warwick New Road, Leamington Spa CV32 6AA Tel: 01926 435045

Turning Point – Marloes Walk 14 Marloes Walk, Sydenham, Leamington Spa CV31 1PA Tel: 01926 452805

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Nuneaton care homes Acorn Lodge 132 Coventry Road, Nuneaton CV10 7AD Tel: 02476 642680 WACH

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Attleborough Grange Attleborough Road, Nuneaton CV11 4JN Tel: 02476 383543 WACH Advert page 20 & inside front cover Beaman House 66 Oaston Road, Nuneaton CV11 6JZ Tel: 02476 742206 Benvarden Residential Care Homes Ltd 110 Ash Green Lane, Exhall, Coventry CV7 9AJ Tel: 02476 368354

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Caldwell Grange Donnithorne Avenue, Nuneaton CV11 4QJ Tel: 02476 383779 WACH OP D PD SI YA Chamberlaine Court Chapel Street, Bedworth CV12 8PT Tel: 02476 491621 WACH Chasewood 39 School Lane, Exhall, Coventry CV7 9GE Tel: 02476 738211 WACH

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Chasewood Care Ltd Chasewood Lodge, McDonnell Drive, Exhall, Coventry CV7 9GA Tel: 02476 644320 WACH OP D YA Collyhurst 31-33 Nuneaton Road, Bedworth CV12 8AN Tel: 02476 319092 Advert page 38

Drayton Court Cedar Road, Camp Hill, Nuneaton CV10 9DL Tel: 02476 392797 WACH Advert page 20 & inside front cover

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Fairfield Butler Crescent, Exhall, Coventry CV7 9DA Tel: 02476 311424 WACH Advert page 20 & inside front cover

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Friendship Care and Housing Association – 39-41 Derwent Road Bedworth CV12 8RT Tel: 02476 848140

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Gildawood Court School Walk, Nuneaton CV11 4PJ Tel: 0808 223 5356 WACH Advert page 23 OP D Glebe Road 13 Glebe Road, Nuneaton CV11 4BJ Tel: 02476 346128 Hoarestone Avenue, 69 Whitestone, Nuneaton CV11 4TH Tel: 02476 327078

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Individual Care Services – 2 Laurel Drive Hartshill, Nuneaton CV10 0XP Tel: 02476 393496

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Individual Care Services – 11 Wembrook Close Nuneaton CV11 4LJ Tel: 01527 857280 PD LDA YA Ingleby House Leicester Road, Bedworth CV12 8BU Tel: 02476 319909 OP PD LDA MH SI YA

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Linden Lodge Nursing Home

Telephone: 01827 899227

Linden Lane, Warton, Tamworth B79 0JR

Linden Lodge was purpose-built in 1990 and designed specifically to meet the changing needs of our residents whilst providing the highest standard of care. Shops, visiting hairdresser, comprehensive range of social events and outings. Family & friends are always welcome. Please contact Linda Lowrie (Registered Manager) for further information. Email: llowrie@lindencarehomes.co.uk

Linden Lodge Residential Home

Telephone: 01827 899911

Browns Lane, Dordon, Tamworth B78 1TR

34 beds, carers for frail elderly, specialises in caring for people with dementia. New build, en-suite single rooms, visiting hairdresser, central location within community of Dordon, purpose -built, family & friends are always welcome. Please contact Sue Willmott (Registered Manager) for further information. Email: swillmott@lindencarehomes.co.uk

Linden Grange Residential & Dementia Care Home Grange Road, Hartshill, Nuneaton CV10 0SS

Main Office Telephone Enquiries: 02476 390800

Offering 35 beds in a new purpose-built building, in a central location within community of Hartshill. Designed specifically to meet the changing needs of our residents whilst providing the highest standard of care. Family & friends are always welcome.

Linden Care Homes LTD

Please contact Julie Dicken (Registered Manager) for further information. Email: jdicken@lindencarehomes.co.uk

Richmond Bede Village Care Home Richmond Bede Retirement and Care Village is all about quality of life. At the heart of our Village is a state-of-the-art Care Home where we can offer complete peace of mind through professional, personalised care – with respect for each person’s individuality.

Our range of person-centred care services includes: • Nursing and residential care • Respite and convalescent care • Large en-suite rooms • Unrivalled facilities

Hospital Lane, Bedworth, Warwickshire CV12 0PB

For more information, call 02476 993125 | www.richmond-villages.com/bede

COLLYHURST RESIDENTIAL CARE HOME 31-33 Nuneaton Road, Bedworth, Warwickshire, CV12 8AN

• A family run residential home oﬀering long term and respite care. • Fresh home cooked healthy meals to cater for all dietary requirements. • 24/7 care in a comfortable and homely environment. • Rooms with en suite facilities are available upon request.

Email: charlestaylor33@btconnect.com | Tel: 02476 319092 | www.collyhurst.info

The lifestyle site for parents and carers of children with additional needs and those who support them.

www.myfamilyourneeds.co.uk Birth to Adulthood • Directory • Guidance • Real Life • Ask the Experts To join the family call 01223 207770 or email hello@myfamilyourneeds.co.uk @WeAreMFON

Se a rch f or ca r e a t www. ca re c h o i c e s .c o .u k t o fi n d s u p p o r t i n y o u r are a

Nuneaton care homes continued Linden Grange 14-16 Grange Road, Hartshill, Nuneaton CV10 0SS Tel: 02476 390800 WACH Advert page 38 OP D Long Lea Residential Home 113 The Long Shoot, Nuneaton CV11 6JG Tel: 02476 370553 WACH

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Manor Court Home Manor Court Road, Nuneaton CV11 5HU Tel: 02476 383787 WACH OP PD SI YA Marner House 79 Fitton Street, Nuneaton CV11 5RZ Tel: 02476 641492 PD LDA MH SI YA AD Old Rectory Care Home, The Leicester Road, Bedworth CV12 8BU Tel: 02476 318863 WACH

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PAKS Trust – 17, 18 & 42 Clarence Street Nuneaton CV11 5PT Tel: 02476 742200

People in Action – 136 Manor Court Road Nuneaton CV11 5HQ Tel: 02476 353973

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People in Action – Old Hinckley Road 45 Old Hinckley Road, Nuneaton CV10 0AA PD LDA SI YA Tel: 02476 382960 Romsey Winchester Avenue 46, 48, 50 Romsey Avenue and 81, 81a, 83 and 85 Winchester Avenue, Nuneaton CV10 0DR MH Tel: 02476 848143 Stables Residential Care Home, The Castle Road, Hartshill, Nuneaton CV10 0SE Tel: 02476 392352 WACH

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Tiverton Drive 5 Tiverton Drive, Nuneaton CV11 6YJ PD LDA MH YA Tel: 02476 347296

People in Action – 132 Manor Court Road Nuneaton CV11 5HQ Tel: 02476 383986 PD LDA SI YA

Turning Point – The Cedars 4 Chequer Street, Bulkington CV12 9NH OP LDA YA Tel: 02476 310974

Nuneaton care homes with nursing Allambie Court 55 Hinckley Road, Nuneaton CV11 6LG Tel: 02476 383501

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Arbury Lodge George Eliot Hospital NHS Trust, College Street, Nuneaton CV10 7DJ OP D PD YA Tel: 0247 771 0150 Cow Lees Care Home Astley Lane, Bedworth CV12 0NF Tel: 02476 313794 WACH

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Harmony House The Bull Ring, Chilvers Colton, Nuneaton CV10 7BG OP D PD Tel: 02476 320532 WACH

Haven Nursing Home New Road, Ash Green, Coventry CV7 9AS Tel: 02476 368100

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Holmfield Nursing Home 291 Watling Street, Nuneaton CV11 6BQ Tel: 02476 345502

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Oldbury Grange Nursing Home Oldbury Road, Hartshill, Nuneaton CV10 0TJ OP D PD SI YA Tel: 02476 398889 WACH Richmond Village Coventry Bede Village, Hospital Lane, Goodyers End, Bedworth CV12 0PB WACH OP D PD SI YA Tel: 02476 993125 Advert page 38

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Bentley House Care Centre

Twenty-One Oaks, Bentley, Atherstone, Warwickshire CV9 2HQ Tel: 01827 711740 Fax: 01827 712901 Email: info@bentleyhousecarecentre.co.uk

Bentley House is a converted Georgian house with purpose built accommodation set in an elevated position overlooking beautiful Warwickshire countryside. Its quiet location, within its own grounds, provides excellent nursing and residential care for older people enabling them to live in a safe, secure, homely and friendly environment. The Care Centre also provides care for older people with Dementia and prides itself on the range of social activities available to Service Users. It is located close to Atherstone and is in easy reach of North Warwickshire, Birmingham, Leicester Coventry, Leicester,and Coventry and,isisless lessthan than10 10minutes minutesfrom fromthe theM42/A5. M42/A5 .

Please call Rosemary for further information or to arrange visit. a visit. Please contact Durack for further information or toaarrange

St Joseph’s residential care home, Coleshill Care designed with you in mind St Joseph’s offers personalised care in a friendly, welcoming setting, including specialist support for people living with dementia. Many call it home, but we also offer respite placements for a break or the chance to see if St Joseph’s is right for you or your loved one. With superb facilities, trips out and activities within the home, it is a homely, nurturing place where care is at the heart of all we do. Call us on 01675 434500 for more information, to arrange a visit or for an informal chat about how we can help you. Contact us on 01675 434500 Email: st.josephs@fatherhudsons.org.uk | www.fatherhudsons.org.uk St Joseph’s Care Home, Coventry Road, Coleshill B46 3EA Father Hudson’s Care is a working name of Father Hudson’s Society Registered in England & Wales, no. 1653388. Registered charity no. 512992.

Tell us what you think What have you found useful and what could we do better? Let us know.

www.carechoices.co.uk/reader-survey 40

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Nuneaton care homes with nursing continued RNIB Pears Centre for Specialist Learning 5 Pears Court, Wheelwright Lane, Ash Green, Coventry CV7 9RA Tel: 02476 369535 PD LDA SI

See the checklist on page 24 for useful suggestions of questions to ask when looking at care homes in Warwickshire.

North Warwickshire care homes Bracebridge Court Friary Road, Atherstone CV9 3AL Tel: 01827 712895 WACH

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Butts Croft House Tamworth Road, Corley, Coventry CV7 8BB Tel: 01676 540334 WACH Coleshill Road, 164 Atherstone CV9 2AF Tel: 01827 718831 Hatfield House 17 New Road, Ash Green, Coventry CV7 9AS Tel: 02476 362326 Highfield Dunns Lane, Dordon, Tamworth B78 1RS Tel: 01827 892882

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Hollies, The Church Road, Shustoke, Coleshill, Birmingham B46 2JX Tel: 01675 481139 OP LDA MH Individual Care Services – 1 Dexter Way Birchmoor, Polesworth B78 1AZ Tel: 01827 331713

LDA

Linden Lodge Residential Home Browns Lane, Dordon, Tamworth B78 1TR Tel: 01827 899911 WACH Advert page 38

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Orchard Blythe Wingfield Road, Coleshill, Birmingham B46 3LL Tel: 01675 467027 WACH

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Polesworth Group – 32 Station Road Polesworth, Tamworth B78 1BQ Tel: 01827 896939

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Polesworth Group – 64 Long Street 64-66 Long Street, Dordon, Tamworth B78 1SL Tel: 01827 895073 LDA Polesworth Group – Friary Road 8 Friary Road, Atherstone CV9 3AG Tel: 01827 718066

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Polesworth Group – Laurel End Laurel Avenue, Polesworth, Tamworth B78 1LT Tel: 01827 896124

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Polesworth Group – Pooley Heights Pooley Lane, Polesworth, Tamworth B78 1JA Tel: 01827 894828

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Polesworth Group – Pooley View 19 Pooley View, Polesworth, Tamworth B78 1BN Tel: 01827 897494

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St Catherine’s Bungalows (Father Hudson’s Care) Coventry Road, Coleshill B46 3EA Tel: 01675 434050 PD LDA SI

Noble Grange 15-17 Webb Street, Nuneaton CV10 8JQ Tel: 02476 350394 PD LDA MH SI YA

St Joseph’s Coventry Road, Coleshill B46 3EA Tel: 01675 434500 WACH Advert page 40 OP D

Merevale House ResidentIal Home Old Watling Street, Atherstone CV9 2PA Tel: 01827 718831

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SEARCH FOR CARE IN YOUR AREA With so many providers to choose from where do you start? • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

www.carechoices.co.uk

North Warwickshire care homes with nursing Bentley House Care Centre Twenty One Oaks, Bentley, Atherstone CV9 2HQ OP D Tel: 01827 711740 WACH Advert page 40 Linden Lodge Nursing Home Linden Lane, Warton, Tamworth B79 0JR Tel: 01827 899227 WACH OP D PD LDA SI YA Advert page 38

Orton Manor Nursing Home 64-70 Birmingham Road, Water Orton, Birmingham B46 1TH Tel: 0121 749 4209 WACH

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If you are considering a care home with nursing, see the checklist on page 24.

Rugby care homes Bilton House 5 Bawnmore Road, Bilton, Rugby CV22 7QH Tel: 01788 813147 WACH

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Binley Woods 229 Rugby Road, Binley Woods CV3 2BB LDA MH YA Tel: 02476 545671 Cherry Trees 242 Dunchurch Road, Rugby CV22 6HS Tel: 01788 816940 WACH

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Chimneys Residential Care Home, The 39 Bawnmore Road, Bilton, Rugby CV22 7QJ OP D LDA Tel: 01788 521901 WACH Daventry Road 55 Daventry Road, Dunchurch, Rugby CV22 6NS LDA Tel: 01788 817573 Dewar Close 5 Beech Drive, Bilton, Rugby CV22 7LT Tel: 01788 811724 WACH Advert page 20 & inside front cover Drovers House Drover Close, Rugby CV21 3HX Tel: 01788 573955 WACH Advert page 20 & inside front cover

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Elmhurst Assisted Living and Care Facilities 42 Hillmorton Road, Rugby CV22 5AD OP D LDA MH Tel: 01788 535842 WACH

Elms Residential Care Home, The 5 Main Street, Clifton-upon-Dunsmore, Rugby CV23 0BH Tel: 01788 536701 WACH

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Granville House 4 Moultrie Road, Rugby CV21 3BD Tel: 01788 568873 WACH

Jim Gillespie House 291 Dunchurch Road, Rugby CV22 6HP Tel: 01788 812644

Manor House 6 Bawnmore Road, Bilton, Rugby CV22 7QH Tel: 01788 814734 WACH

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Mill Green Newbold Road, Rugby CV21 1EL Tel: 01788 552366 WACH Advert page 20 & inside front cover

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Milner House 30a Vicarage Road, Rugby CV22 7AJ OP D PD LDA MH SI YA Tel: 01788 573318 Pax Care Home 132-134 Pytchley Road, Rugby CV22 5NG Tel: 01788 575009

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Poppy Place 1-3 Alfred Street, Rugby CV21 2EL OP D PD LDA MH SI YA Tel: 01788 573318

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Home from home… First class care.

Stay together... In our superb double bedroom suites

We provide first class care for elderly residents within a homely and relaxed atmosphere. The home is set in seven acres of delightful mature grounds. The dedicated and experienced caring team is committed to providing tailor made care for each individual, ensuring each person is looked after with respect and dignity. As well as permanent residency, the home also provides respite and recuperative care. For couples in later life a big concern is being able to stay together when one or both needs extra care which can’t be provided at home. We have invested in superbly presented and equipped double suites. Food is a very important part of life. Providing healthy and appetising meals is the primary concern of our catering team who ensure that each individual’s needs are met. Families are made welcome and can join their relatives for lunch or tea if desired. Visitors and relatives are welcome at all times.

St Mary’S ST MARY’S NURSING HOME NurSiNg HoMe

Main Street, Thurlaston Nr. Dunchurch, Rugby, Warwickshire, CV23 9JS Telephone: 01788 522405 Email: enquiries@thurlastonmeadows.com

www.thurlastonmeadows.com Ouraim aim is to provide excellent standards of care within a restful Our is to provide excellent standards of care within a restful and and homely environment. homely environment.

llAll facilities complemented by comfortable lounges and and Allrooms roomsare aresingle singlewith withen-suite en-suite facilities complemented by comfortable lounges

dining diningrooms. rooms. llWith carers working throughout the the day day and and night we can Withregistered registerednurses nursesand andtrained trained carers working throughout night we

can ensure areare provided at all times. ensurethe theright rightlevels levelsofofcare care provided at all times. llWe General Nursing Care – both in dedicated unitsunits – for– long Wecan canoffer offer– –Dementia Dementiaand and General Nursing Care – both in dedicated for long or orshort shortstays. stays. llOther chiropodist, hairdresser, opticians and and activities dentists. programme. Otherservices servicesinclude includevisiting physiotherapy, chiropody, hairdresser MONTILO LANE • HARBOROUGH MAGNA • RUGBY • CV23 0HF0HF WARWICKSHIREOFASSOCIATION CARE HOMES MONTILO LANE • HARBOROuGH MAGNA • RuGBY • CV23 OF CARE HOMES For more information call us on (01788) www.stmarysnursinghome.com For more information call us832589 on (01788) 832589

WARWICKSHIRE ASSOCIATION

Tell us what you think Complete our short questionnaire

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Rugby care homes continued Red House, The 236 Dunchurch Road, Rugby CV22 6HS Tel: 01788 817255 WACH

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Rugby Care Centre 53 Clifton Road, Rugby CV21 3QE Tel: 01788 542353 WACH

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Sedlescombe Park 241 Dunchurch Road, Rugby CV22 6HP Tel: 01788 813066 WACH

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Te Hira Care Home Ltd 23 Moultrie Road, Rugby CV21 3BD Tel: 01788 561521

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Thurlaston Meadows Care Home Ltd Main Street, Thurlaston, Rugby CV23 9JS Tel: 01788 522405 WACH Advert page 44

Vicarage Road 30 Vicarage Road, Rugby CV22 7AJ Tel: 01788 574849

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Walsingham House 33 Walsingham Drive, Bermuda Park, Nuneaton CV10 7RW Tel: 02476 742200 OP PD LDA MH SI YA Westlands Oliver Street, Rugby CV21 2EX Tel: 01788 576604 WACH Advert page 20 & inside front cover

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Wolston Grange Coalpit Lane, Lawford Heath, Rugby CV23 9HH Tel: 02476 542912 WACH

Woodville House 37 Bilton Road, Rugby CV22 7AN Tel: 01788 879181 WACH

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Rugby care homes with nursing Anya Court 286 Dunchurch Road, Rugby CV22 6JA Tel: 01788 851525 WACH

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Clifton Court Nursing Home Lilbourne Road, Clifton-upon-Dunsmore, Rugby CV23 0BB Tel: 01788 577032 WACH Moultrie Road 3 Moultrie Road, Rugby CV21 3BD Tel: 01788 547585 Overslade House 12 Overslade Lane, Rugby CV22 6DY Tel: 01788 851330 WACH Advert page 32

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St Mary’s Nursing Home Montilo Lane, Harborough Magna, Rugby CV23 0HF Advert page 44 OP D PD MH Tel: 01788 832589 WACH Town Thorns Care Centre Easenhall, Rugby CV23 0JE Tel: 01788 833311 WACH

Advert page 23 OP D PD SI YA

Willow Tree Nursing Home 12 School Street, Hillmorton, Rugby CV21 4BW Tel: 01788 574689 WACH

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See page 27 for more information on personal budgets and paying for care homes in Warwickshire.

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Salford House R esidence F oR T he R eTiRed

• Privately owned Residential Home providing excellent accommodation and standards of care. • Friendly and homely environment. • Extended Georgian property. • Large private gardens. • Many rooms en-suite. • Village location. • Close to Stratford-Upon-Avon and the Cotswolds. • Visiting G.P. and other community services. For further information and to discuss your requirements, please contact: MR NICK BAILEY Care Manager SALFORD HOUSE, STATION ROAD, SALFORD PRIORS, NR EVESHAM WR11 8UX

Telephone: 01789 772461 Email: salfordhouse@gmail.com www.salfordhouse.co.uk

Bancroft Gardens

Gold Standard Framework award InveStorS In PeoPle SIlver

WATERSIDE, STRATFORD-UPON-AVON Situated overlooking a beautiful park and the River Avon with the Shakespeare Theatre opposite. Our Home offers quality of life and freedom to pursue your interests in an attractive tourist location. • En-suite rooms available. • Respite and a local Home Care service is also available. Won ‘Dignity in Care’ Award 2009 Finalist in National Care Home Awards 2011 - 2014 British Care Awards 2009 - 2013 National Awards 2011, 2012, 2014

Providers, missing out on online referrals? Call us on 01223 207770 www.carechoices.co.uk

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For more information telephone: (01789) 269196

Bupa care homes

For a choice of elderly care options in Warwickshire If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of care homes in Warwickshire could be something for you to think about. And, you don’t need to be a Bupa customer to stay with us. To find out more, call our Customer Care Team on

01789

867 168

Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. We may record or monitor our calls.

For elderly care. For Living

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Stratford-upon-Avon care homes Bancroft Gardens Residential Home Waterside, Stratford-upon-Avon CV37 6BA Tel: 01789 269196 WACH Advert page 46 OP D PD SI Cedar Lawn Cedar Close, Welcombe Road, Stratford-upon-Avon CV37 6UP Tel: 01789 205882 WACH

Field View Residential Home, The The Slough, Crabbs Cross, Redditch B97 5JT OP D PD MH SI YA Tel: 01527 550248 Four Acres Archer Close, Studley B80 7HX Tel: 01527 853766 WACH

OP D PD SI

Heart of England Mencap – 184 Drayton Avenue Stratford-upon-Avon CV37 9LD LDA Tel: 01789 298379 Heart of England Mencap – 201 Drayton Avenue Stratford-upon-Avon CV37 9LD LDA Tel: 01789 269300 HF Trust – Falstaff House 12 Victoria Road, Bidford-on-Avon, Alcester B50 4AS Tel: 01789 490526

LDA

Laurels, The The Green, Wilmcote, Stratford-upon-Avon CV37 9UU Tel: 01789 262547

LDA MH

Limes, The Alcester Road, Stratford-upon-Avon CV37 6PH Tel: 01789 267076 WACH Advert page 20 & inside front cover OP D Low Furlong Darlingscote Road, Shipston-on-Stour CV36 4DY Tel: 01608 662005 OP D PD SI YA Lower Meadow Drayton Avenue, Stratford-upon-Avon CV37 9FL Tel: 01789 268522 WACH

OP D PD SI

Lucy Glyn Residential 9 Evesham Place, Stratford-upon-Avon CV37 6HT Tel: 01789 297353 WACH

LDA

Meadow View Meadow View Close, off Wharrage Road, Alcester B49 6PR Tel: 01789 766739 WACH

OP D

People in Action – Barnfield Church Lane, Gaydon CV35 0EY Tel: 01926 640521

PD LDA SI YA

HF Trust – Orchard View 7 Waterloo Road, Bidford-on-Avon, Alcester B50 4JP OP LDA YA Tel: 01789 490731

People in Action – Four Gables Ingon Lane, Snitterfield, Stratford-upon-Avon CV37 0QE Tel: 01789 204615

PD LDA SI YA

HF Trust – 34 Shipston Road Stratford-upon-Avon CV37 7LP Tel: 01789 261105

River Meadows Warwick Road, Kineton CV35 0HW Tel: 01926 640827 WACH

HF Trust – Gaston House & Dolphin House 7 Waterloo Road, Bidford-on-Avon, Alcester B50 4JP OP LDA YA Tel: 01789 490664

OP LDA YA

Hylands House Warwick Road, Stratford-upon-Avon CV37 6YW OP D PD SI YA Tel: 01789 414184 WACH

OP D

Salford House Station Road, Salford Priors, Evesham WR11 8UX Tel: 01789 772461 Advert page 46 OP D

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The Stratford Bentley Nursing Home Saffron Meadow, Stratford-Upon-avon, warwickShire cv37 6Gd telephone: (01789) 414078 fax: (01789) 414048 eMail: info@stratfordbentleycarecentre.co.uk

A comfortable home located in impressive surroundings near the River Avon and Stratford old town.

Respite, carer breaks and convalescent care can be provided for patients of all ages.

Varied social activity programme planned to suit most needs of residents wishing to participate.

Close care apartments are also available for leasehold purchase with â&#x20AC;&#x2DC;buy backâ&#x20AC;&#x2122; guarantee.

Kineton Manor Nursing Home Providing Care, Comfort and Companionship Please visit us to experience what we have to offer

Kineton Manor is a beautiful Georgian house situated in the middle of a small Warwickshire village. It enjoys the many amenities and friendly atmosphere of village life and affords fine views across the gardens and countryside towards Edgehill. Our residents lead full lives and retain control of their own daily routine and are therefore able to enjoy privacy, dignity and individuality.

Long Term Care ~ Respite Care ~ Day Care ~ Continuing Healthcare for NHS Contact The Matron, Dr Paula du Rand - 01926 641739 Kineton Manor Nursing Home, Manor Lane, Kineton, Warwick CV35 0JT Email: info@kineton-manor.co.uk

Website: www.kineton-manor.co.uk

Mockley Manor Nursing home Fully Secure

Home Cooked Meals

Friendly Helpful Staff

Full Activity Programme

Meet CQC Standards

Specialist Care

Mockley Manor Rated Good by the CQC 2017 01564 742325

mockley@coatewatercare.co.uk Forde Hall Lane, Ullenhall, Warwickshire, B95 5PS coatewatercare.co.uk

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Stratford-upon-Avon care homes continued Scholars Mews Care Home 23-34 Scholars Lane, Stratford-upon-Avon CV37 6HE Tel: 01789 297589 WACH Advert page 36 OP D PD MH SI YA

Waterloo House Waterloo Road, Bidford-on-Avon, Alcester B50 4JH Tel: 01789 773359

OP D

Turning Point – Masons Road 145-147 Masons Road, Stratford-upon-Avon CV37 9NX Tel: 01789 414552

Woodlands, The 176 Alcester Road, Studley B80 7PA Tel: 01527 852815

OP D

LDA YA

Stratford-upon-Avon care homes with nursing Albany House – Stratford-upon-Avon 16-18 Albany Road, Stratford-upon-Avon CV37 6PG MH Tel: 01789 261191

Kineton Manor Nursing Home Manor Lane, Kineton, Warwick CV35 0JT Tel: 01926 641739 WACH

Advert page 48 OP D PD SI

Alveston Leys Care Home Kissing Tree Lane, Alveston, Stratford-upon-Avon CV37 7QN Tel: 01789 867343 WACH

Mockley Manor Care Home Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS Tel: 01564 742325 WACH

Advert page 48 OP D PD

Ambleside Evesham Road, Dodwell, Stratford-upon-Avon CV37 9ST Tel: 01789 206580 WACH

Advert page 46 OP D PD SI YA

OP D PD YA

Bromson Hill Care Home Ashorne, Warwick CV35 9AD Tel: 01926 651166 Canning Court Care Home Canners Way, Stratford-upon-Avon CV37 0BJ Tel: 01789 868269 WACH Advert page 46 Cedar Lodge Bearley Cross, Wooten Wawen, Solihull B95 6DR Tel: 01789 731168 WACH Cherry Trees Stratford Road, Oversley Green, Alcester B49 6LN Tel: 01789 444956 WACH

Pitchill House Nursing Home Pitchill, Salford Priors, Evesham WR11 8SN Tel: 01386 870092 WACH OP PD YA

OP PD

Quinton Gardens Quinton House, Lower Quinton, Stratford-upon-Avon CV37 8RY Advert page 50 Tel: 01789 720247 WACH OP D PD MH SI YA

Quinton House Lower Quinton, Stratford-upon-Avon CV37 8RY Tel: 01789 720247 WACH Advert page 50 OP D

OP D

Stratford Bentley Care Centre Stratford Bentley Nursing Home, Saffron Meadow, Stratford-upon-Avon CV37 6GD Tel: 01789 414078 WACH Advert page 48 OP PD YA

Advert page 32 OP D PD YA

See the checklist on page 24 for useful suggestions of questions to ask when looking at care homes in Warwickshire.

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Index

Advertisers in bold

Home care providers

A & K Home Care Services Ltd Admirals Care Agency Alcester Health Centre Almond Care Ltd Anthony James Care Ltd Applewood Support Ltd Audley Care Ltd – Audley Care Binswood Aurelia Branch

Barnfield Care Agency Beada House Bella Home Care Bluebird Care (Stratford and Warwick) Bluebird Care (Tamworth & Lichfield) Burgess Care

13 13 13 13 13 13

Daily Living Care Ltd

Elmhurst Assisted Living and Care Facilities Ensure Care Ltd Essential Care Support

Father Hudson’s Domiciliary Care Service Flexicare South Midlands

13 13 Glee Care Ltd – Nuneaton GN Wellsprings Care Services Ltd 13 Grande Care Ltd 13 13

13 13 13

Care Bureau Ltd, The – Domiciliary Care Caremark (Redditch and Bromsgrove) Casa Care Ltd T/A Carewatch South Warwickshire Centenary Business Centre Crown Buildings

Essential Futures Ltd 15 Individual Care Services Everycare Rugby and Initial Care Services Warwickshire 15 (ICS) Ltd It’s My Home (Care and Support Services) Ltd

13 13 13 13 13

15 15 Lotus Care

Margaret Court Ltd 16 Marner House 16 15 Meadow View Bungalows 16 15 Mobile Care Services Ltd 16

Hartley House 15 Heart of England Mencap DCA Central 15 Helping Hands Home Care Head Office 15 Helping Hands Live In Care 15 Helping Hands Live in National 15 HF Trust – Warwickshire DCA 15 Highfield 15 Home Instead Senior Care – Redditch and Bromsgrove 15 House of Care Services Ltd 15 Housing & Care 21 – Laurel Gardens 15 Housing & Care 21 – Oakwood Gardens and Mayfield Close 15 Housing and Care 21 – Farmers Court 15 Housing and Care 21 – Rohan Gardens 15

13 13 In Safe Hands Community 13 Care Services

New Directions (Rugby) Ltd – Domiciliary Care Service No 12 Arden Centre Noble Supported Living

Old Rectory Care Home, The Omega Healthcare Services Ltd

16 16 16

16 16

People in Action Domiciliary Care – North Warwickshire and Coventry Phoenix Gold Homecare Main Office Powell House Precious Support Services Pulse8+ Ltd

16 16 16 16 16

Quality Assured Care Services Ltd 15

Visit www.carechoices.co.uk for further assistance with your search for care

Home care providers continued

R Rainbow Care Solutions (Warwick) 16 Reablement Services North Team Reablement Services South Team Richmond Village Coventry DCA Rugby Crossroads RV Care Ltd – Warwickshire

16 16 16 16 16

Selborne Care Ltd 16 Shipston Care Ltd 17 SQ Carers Ltd 17 Stratford Bentley Care Centre 17

Advertisers in bold

SureCare Rugby & North Warwickshire 17

T Tiddington Court Ltd

Turning Point – Clarence House 17 Twilight Recruitment Ltd

U Unique Senior Care – Coventry 17 Unique Senior Care – Warwickshire

Universal Care Services Coleshill 17 Universal Care Services Nuneaton 17 Uplifting Lives Services Ltd

VictoriaDomCare 17 Voyage (DCA) Warwickshire 17

Warwickshire Supported Living Webb Ellis Court Welcombe Care Ltd Willows Supported Living Service, The

Xperience Recruitment Ltd

17 17 17 17

YourLife (Kenilworth)

Cherry Trees (Alcester)

Cherry Trees (Rugby)

Chimneys Residential Care Home, The

Clarendon Manor

Clifton Court Nursing Home

Coleshill Road, 164

Care homes / care homes with nursing

Acorn Lodge 37 Adelaide House Residential Care Home 33 Albany House – Stratford-upon-Avon 49 Albemarle Rest Home 33 Allambie Court 39 Alveston Leys Care Home 49 Ambleside 49 Anya Court 45 Arbury Lodge 39 Arden House 33 Ashley House 35 Attleborough Grange 37

Bancroft Gardens Residential Home 47 Beaman House 37 Beech Lodge – DEAF-initely Independent 33

Bentley House Care Centre Benvarden Residential Care Homes Ltd Bilton House Binley Woods Bracebridge Court Bromson Hill Care Home Burgess Care Butts Croft House

43 37 43 43 41 49 33 41

Caldwell Grange 37 Canning Court Care Home 49 Castle Brook 33 Cavendish Lodge 35 Cedar Lawn 47 Cedar Lodge 49 Chamberlaine Court 37 Chasewood 37 Chasewood Care Ltd 37 Cherry Tree Lodge 33

Collyhurst 37 Cow Lees Care Home

Craighaven Care Home

Cubbington Mill

Daventry Road

Dewar Close

Drayton Court

Drovers House

Eden Place Mental Health Nursing Home

Se a rch f or ca r e a t www. ca re c h o i c e s .c o .u k t o fi n d s u p p o r t i n y o u r are a

Care homes / care homes with nursing continued Elmhurst Assisted Living and Care Facilities Elms Residential Care Home, The Eversleigh Nursing Home

43 43 35

Hollies, The 41 Holmfield Nursing Home 39 Homewood 33 Hylands House 47

Fairfield 37 Field View Residential Home, The 47 Four Acres 47 Four Ways 33 Friendship Care and Housing Association – 39-41 Derwent Road 37

Individual Care Services – 1 Dexter Way Individual Care Services – 2 Laurel Drive Individual Care Services – 11 Wembrook Close Individual Care Services – 60 Ward Grove Ingleby House

Galanos House Gildawood Court Glebe Road Granville House Greenways Care Home Guys Cross Nursing Home

35 37 37 43 33 35

Hancox Close 33 Harmony House 39 Hatfield House 41 Haven Nursing Home 39 Heart of England Mencap – 1 Old Road 33 Heart of England Mencap – 184 Drayton Avenue 47 Heart of England Mencap – 201 Drayton Avenue 47 Helen Ley House 35 HF Trust – 34 Shipston Road 47 HF Trust – Falstaff House 47 HF Trust – Gaston House & Dolphin House 47 HF Trust – Orchard View 47 Highfield 41 Hoarestone Avenue, 69 37

Advertisers in bold

James Hirons Care Home Jim Gillespie House

41 37 37 33 37

33 43

Kenilworth Grange Care Home 35 Kenilworth Manor 35 Kineton Manor Nursing Home 49

Laurels, The Leycester House Lillington House Limes, The Linden Grange Linden Lodge Nursing Home Linden Lodge Residential Home Long Lea Residential Home Low Furlong Lower Meadow Lucy Glyn Residential

Manor Court Home Manor House Marner House

47 35 35 47 39 43 41 39 47 47 47

39 43 39

Meadow View Merevale House ResidentIal Home Mill Green Milner House Mockley Manor Care Home Moultrie Road

47 41 43 43 49 45

Newlands 33 Newstead Lodge Nursing Home 35 Noble Grange 41

Old Rectory Care Home, The 39 Oldbury Grange Nursing Home 39 Orchard Blythe 41 Orton Manor Nursing Home 43 Overslade House 45

PAKS Trust – 17, 18 & 42 Clarence Street 39 Park View 33 Pax Care Home 43 People in Action – 132 Manor Court Road 39 People in Action – 136 Manor Court Road 39 People in Action – Barnfield 47 People in Action – Four Gables 47 People in Action – Milverton Terrace 33 People in Action – Old Hinckley Road 39 Pitchill House Nursing Home 49 Polesworth Group – 32 Station Road 41 Polesworth Group – 64 Long Street 41 Polesworth Group – Friary Road 41 Polesworth Group – Laurel End 41

Visit www.carechoices.co.uk for further assistance with your search for care

Care homes / care homes with nursing continued Polesworth Group – Pooley Heights Polesworth Group – Pooley View Poppy Place Priors House

Quinton Gardens Quinton House

Red House, The Richmond Village Coventry River Meadows RNIB Pears Centre for Specialist Learning Romsey Winchester Avenue Royal Leamington Spa Nursing Home Rugby Care Centre

41 41 43 35

49 49

45 39 47 41 39 35 45

Advertisers in bold

Tiverton Drive

Town Thorns Care Centre

Turning Point – Marloes Walk

Turning Point – Masons Road

Salford House

Scholars Mews Care Home

Sebright House Care Home

Sedlescombe Park

St Catherine’s Bungalows (Father Hudson’s Care)

St Joseph’s

St Mary’s Nursing Home

Stables Residential Care Home, The

Valley Road

Vicarage Road

Stratford Bentley Care Centre

Sycamores 33

Turning Point – Russell Terrace 35 Turning Point – The Cedars

Turning Point – Willes Road

Walsingham House

Waterloo House

Westlands 45

Te Hira Care Home Ltd

Willow Tree Nursing Home

Thistley Lodge

Wolston Grange

Woodlands, The

Woodville House

Thurlaston Meadows Care Home Ltd

Other advertisers Avery 36 Care Choices Website Lodders Solicitors 28 4, 12, 18, 30, 32, 42, 46 Moore & Tibbits Solicitors Barchester 32 26 23 My Family, Our Needs Ben 23 Caring Homes 19, 38 48 Warwickshire Association of Bupa 46 Coate Water Care Father Hudson’s Care 40 Care Homes, The 30 Care Choices Questionnaire 12, 20, 40, 44 Linden Care Homes Ltd 38 WCS Care Inside front cover, 20

Care Choices Limited has taken every care to ensure that the information contained in this Guide is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the Guide. ©2018 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. Ref. No: 4001/Warwickshire25/1018. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Warwickshire County Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Junior Editor: Henry Thornton. Regional Team Manager: Russell Marsh. Sales Manager: Paul O’Callaghan. Regional Sales Supervisor: Vanessa Ryder. Senior Sales Executives: Mark Dalton, Mustafa Kanuni, Shannon Walford. Sales Executive: Claire Cornish. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Assistant Studio Manager: Holly Cornell. Creative Artworkers: Kieran Bitten, Ruth Clarry. Distribution: Gemma Hunter.

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See all our reviews on carehome.co.uk

“Leycester House is a place that is a joy to be in. My mum has been for respite here for the last year and is now a permanent resident. Every single member of staff cares, whatever their role and this adds up to a superb level of care for the residents and their families. Excellent leadership qualities are evident at every level.”

- Daughter of resident, Facebook We pay all of our staff above the Living Wage

“As part of my job, I visit many, many care homes. I’ve been to Leycester House twice now, at different times of the day, with different staff on duty, and each time I have been impressed by the quality of care given. The building is just stunning, facilities excellent and the residents all seem very happy there. Keep up the good work!” - Facebook review

“...THE BEST CARE HOME EVER”

- Daughter of resident, carehome.co.uk

01926 357 210 Edgehill Drive | Warwick | CV34 6XQ info@leycesterhouse.com

ALL-INCLUSIVE

People, above all else

A unique approach to delivering care. What makes us unique? • Our Caregivers are carefully matched with their clients to help ensure they build meaningful relationships • Wherever possible we always send the same person, and we will never send a stranger • We don’t believe that care can be delivered in ﬁfteen minutes or half an hour – with us it’s always a minimum of an hour • We pride ourselves on being punctual – we’re always there when you need us • We don’t wear uniforms – our Caregivers look like a family member or friend.

Unique Senior Care provides outstanding home care services to older people in their own homes, where they are most happy and comfortable. We believe that by supporting older people to remain in their own home instead of in residential care, we can enable them to live more fulﬁlling lives. Families can relax, safe in the knowledge that their loved ones are in excellent hands, being cared for by a care company that specialises in one thing: people. It doesn’t matter how simple or complex our clients’ needs are, our Caregivers ensure that each individual is cared for with respect, dignity and compassion. From an hour a week to 24 hours a day, seven days a week, our care is highly personalised, individually tailored to meet the needs of the individual and is always in accordance with your wishes.

To speak to a team member, please visit www.uniquecare.co.uk or contact us at: Coventry 02476 616262 | Stratford-upon-Avon 01789 204040 | Warwick 01926 629030