Useful contacts

Advocacy

Advocacy People, The

Independent advocacy, Independent Mental Capacity Advocacy, Care Act Advocacy, the NHS Complaints Advocacy Service and generic advocacy. PO Box 375, Hastings TN34 9HU Tel: 0330 440 9000 Email: info@theadvocacypeople.org.uk Web: www.theadvocacypeople.org.uk

Rethink Mental Illness

An advice service offering practical help on issues such as the Mental Health Act, community care and welfare benefits, living with mental illness, medication and care. Tel: 0808 801 0525 (1.00pm to 4.00pm, Monday to Friday). Web: www.rethink.org

Wiltshire & Swindon Users’ Network

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871800 Email: info@wsun.co.uk Web: www.wsun.co.uk

Wiltshire People First

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871900 Email: enquiries@wiltshirepeople1st.org.uk

Support for people with dementia and their carers

Alzheimer’s Society – Dementia Support Wiltshire

Tel: 01249 443469 (Monday to Friday, 9.00am to 5.00pm). Email: wiltshire@alzheimers.org.uk

Alzheimer’s Support Wiltshire

Tel: 01225 776481 Email: office@alzheimerswiltshire.org.uk Web: www.alzheimerswiltshire.org.uk

Devizes

5 Sidmouth Street SN10 1LD

Trowbridge

Trinity House, Bryer Ash BA14 8HE

Warminster

Old Silk Works, Beech Avenue BA12 8LX

Carers’ support

Carer Support Wiltshire

Independent Living Centre, St George’s Road, Semington BA14 6JQ Freephone: 0800 181 4118 Email: admin@carersupportwiltshire.co.uk Web: www.carersinwiltshire.co.uk

Wiltshire Citizens Advice

Call or email in advance of visiting branches face-to-face. Tel: 0800 144 8848 (Monday to Friday, 9.00am to 5.00pm. Closed on public holidays). Web: www.cabwiltshire.org.uk

Chippenham

3 Avon Reach, Monkton Hill SN15 1EE

Devizes

New Park Street SN10 1DY

Salisbury

Five Rivers Health and Wellbeing Centre, Hulse Road SP1 3NR

Trowbridge

Trinity House, Bryer Ash Business Park BA14 8HE

Medequip – returning equipment

If your equipment is on loan to you, it must not be sold or disposed of. When you no longer require it, please contact Medequip to request free collection. Alternatively, you may return it to your local drop-off point, visit the website below. If you purchased your equipment and are looking to dispose of it, visit the Equipment Recycling page via the website below. Web:

www.medequip-uk.com/returning-equipment

Equality and inclusion

Wiltshire Racial Equality Council

Tel: 01225 766439 Email: wiltsrec@gmail.com Web: www.wiltsrec.wordpress.com

A countywide list of care homes and care homes with nursing starts on page 59.

Patient Advice and Liaison Service (PALS)

Avon and Wiltshire Mental Health Partnership NHS Trust

PALS Office, Bath NHS House, Newbridge Hill, Bath BA1 3QE Tel: 01225 362900 Freephone: 0800 073 1778 Email: awp.pals@nhs.net Web: www.awp.nhs.uk/advice-support/pals

Great Western Hospitals NHS Foundation Trust

Great Western Hospital, Marlborough Road, Swindon SN3 6BB Tel: 01793 604031 Email: gwh.pals@nhs.net Web: www.gwh.nhs.uk

RUH Bath NHS Trust

PALS Office, Combe Park BA1 3NG Tel: 01225 825656 Email: ruh-tr.PALS@nhs.net Web: www.ruh.nhs.uk

Salisbury NHS Foundation Trust

Salisbury District Hospital, Oldstock Road SP2 8BJ Tel: 01722 429044 • Email: sft.pals@nhs.net Web: www.salisbury.nhs.uk

Wiltshire Health and Care

Room 2060 Rowan West, Chippenham Community Hospital, Chippenham SN15 2AJ Tel: 0300 123 7797 • Email: whc.pals@nhs.net Web: www.wiltshirehealthandcare.nhs.uk

Support for people with additional needs

Wiltshire & Swindon Users’ Network

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871800 Email: info@wsun.co.uk Web: www.wsun.co.uk

Wiltshire People First

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871900 Email: enquiries@wiltshirepeople1st.org.uk

Wiltshire Centre for Independent Living

11 Couch Lane, Devizes SN10 1EB Tel: 0300 123 3442 Email: info@wiltshirecil.org.uk Web: www.wiltshirecil.org.uk

Wiltshire Sight

St Lucy’s Sight Centre, Browfort, Bath Road, Devizes SN10 2AT Tel: 01380 723682 Web: www.sightsupportwest.org.uk/wiltshire

Age UK Wiltshire

Tel: 0808 196 2424 Email: enquiries@ageukwiltshire.org.uk Web: www.ageuk.org.uk/wiltshire

Devizes

The Wool Shed, New Park Street SN10 1DY

Salisbury

St Michael’s Community Centre, 96 St Michael’s Road SP2 9LE

Wiltshire Bobby Van Trust

An independent charity working closely with Wiltshire Police to provide home security services for people aged over 60 and adults with disabilities. Web: www.wiltshirebobbyvan.org.uk

You can refer yourself for a home security visit or an agency can make the referral for you. Tel: 01225 256867 Email: bobbyvan@wiltshire.police.uk

The team can also support eligible people with staying safe online. This service is for existing customers. Tel: 01225 256867 Email: BV.OnlineSafety@wiltshire.police.uk

Support for people with mental health conditions

Alabaré

Riverside House, 2 Watt Road, Churchfields, Salisbury SP2 7UD Tel: 01722 322882 • Email: enquiries@alabare.co.uk Web: www.alabare.co.uk Email: awp.pals@nhs.net • Web: www.awp.nhs.uk

Richmond Fellowship

Tel: 0207 697 3300 Web: www.richmondfellowship.org.uk

Avon and Wiltshire Mental Health Partnership PALS

PALS Office, Bath NHS House, Newbridge Hill, Bath BA1 3QE PALS and complaints: 01225 362900 Freephone: 0800 073 1778

Wiltshire Community Housing Support

Bath Road Business Centre, Bath Road, Devizes SN10 1XA Tel: 01380 724833 Email: wiltshirechs@richmondfellowship.org.uk

Wiltshire IPS (Employment Service)

Green Lane, Marshall Road, Devizes SN10 5DS Tel: 01380 737676 Email: wiltshireips@richmondfellowship.org.uk

Wiltshire Mind

Part 1st/2nd Floor, 21-23 High Street, Melksham SN12 6JY Tel: 01225 706532 For a list of local mental health and wellbeing contacts (compiled by AWP and Healthwatch Wiltshire), visit the website below and search ‘Where to get mental health support in Wiltshire’. Web: www.healthwatchwiltshire.co.uk

Customer/patient representative organisations

Healthwatch Wiltshire

Tel: 01225 434218 Email: info@healthwatchwiltshire.co.uk Web: www.healthwatchwiltshire.co.uk

Wiltshire & Swindon Users’ Network

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871800 Email: info@wsun.co.uk Web: www.wsun.co.uk

Wiltshire Centre for Independent Living

11 Couch Lane, Devizes SN10 1EB Tel: 0300 123 3442 Email: info@wiltshirecil.org.uk Web: www.wiltshirecil.org.uk

Wiltshire People First

Independent Living Centre, St George’s Road, Semington BA14 6JQ Tel: 01380 871900 Email: enquiries@wiltshirepeople1st.org.uk

Volunteering

Community First

Unit C2, Beacon Business Centre, Hopton Park, Devizes SN10 2EY Tel: 01380 722475 Email: enquiries@communityfirst.org.uk Web: www.communityfirst.org.uk

Wessex Community Action

Unit 6, Paxton Business Centre, Whittle Road, Churchfields, Salisbury SP2 7YR Tel: 01722 326822 Email: info@wessexcommunityaction.org.uk Web: www.wessexcommunityaction.org.uk