AIESEC in Albania Member Committee Team Application Booklet: Term 2014 2015
AIESEC in Albania Member Committee Team Application Booklet: Term 2014 - 2015
“AIESEC for Albania, Ready for the World”
1
Words from the MCPe !
" Dear Candidate,!
"
My name is Carl Chiang the MCP-elect of AIESEC in Albania for the term 2014-2015. I have been bestowed this great honor to be part of the people who will drive for growth in this amazing and high potential entity present in a country that is as much beautiful and awe inspiring as it is warm, diverse and welcoming. Having spent a short amount of time in Albania prior to my election I can say that it is a entity that will amaze and inspire you with a membership that is filled with talented and young driven individuals who are
just full of life and have an unquenched thirst for knowledge and purpose. ! It is with that in mind that I am proud to open applications for MCVP and MCTM (MC Team Manager) roles hoping that you would be one of the select people who have the passion, skills and mindset that could help this young entity grow like it has never grown before. If you are a person with a deep yearning for personal growth, with a drive for functional excellence and an advocacy towards organisational relevance and exposure then I urge you on and wish you luck in the process. ! This experience will not be easy but it will be relevant, there will be no better feeling of accomplishment that contributing to an entity like this, one that is just in it’s infancy an has shown great potential for growth growing 1,000+ percentages in one year across the board is just proof of it’s amazing drive and you can be part of the term that takes it to a whole new level. One AIESEC Alabnia, Ready for the World.!
"
Sincerely,! Carl Chiang! MCP-Elect AIESEC in Albania 14-15!
" "
2
" ! General Description of the Member Committee
Role of the Member Committee
"
The Member Committee’s (MC) role is to provide strategic direction for AIESEC in Alabnia and to guide the country in ways that will aid increase in capacity of operations rooted in the local committees and the overall growth of the national entity. The MC team as a whole is generally responsible for strategy formation as well as implementation and management of plans, initiatives and learning directly working with the Local Committee Team Leader responsible.
" MC General Responsibilities " General operations •
Direction and strategy creation • Implementation of national/international strategies • Supporting LC operations • Research and training for MC and LC development • Preparing and participating in MC meetings • MC planning and review • Regular evaluation of performance and progress • MC team events and evaluations • MC succession planning • MC transition • Review and revision of the AIESEC Albania compendium • Submission of Global surveys and reports
Information management and internal communication • Reporting and general national communication • International communication, contact to AI and other countries • Office management (documentation, physical knowledge and information systems management) • Virtual knowledge and information management (myaiesec.net)
Team and management • Managing national functional teams • LC/LCVP coaching
Internal and external events • Conference management, participation and facilitation • National functional meetings • Representation in international events • External presentation of AIESEC Albania at events
" " " 3
Basic Requirements
" Background •
Must have been a Local Committee Executive Board member or part of a National Support Team or OC Team.
•
Must be an LC member/LCEB member/MC member/returned EP of the current AIESEC fiscal year at the time of his/her application
•
Must be a MyAIESEC.net user certified upon his/her application
" Knowledge •
TheAIESEC Way
•
AIESEC 2015
•
AIESEC’s Impact Model
•
AIESEC Experience and Programs
•
AIESEC Albania Compendium
•
Global Compendium
•
Global Reality
•
Regional Reality
•
Country Reality
•
Local Committee Realities
MC Profile
" !
" " " " " " " " " "
!
" 4
" General Skills Requirements Effective Communication Can clearly and effectively convey messages and express oneself Team Management & Development Capacity to coordinate a team to achieve the set goals, while supporting the personal development of each team member and ensuring the unity and welfare of the team as a whole Brand Ambassadorship Ability to represent AIESEC and its values well and can maintain good relationships among both internal and external stakeholders Functional Expertise Personal effectiveness in one’s position and is a good role model, trainer and consultant to his/her teammates and functional members
MC Profile
Professionalism Can maintain a disciplined and emotionally sound work ethic and good working relations with others Results Orientation Focus on goal attainment and understanding of how the MoS leads to fulfilment of the national vision Resilience Ability to cope with stress and uncertainty without giving up easily Enjoyment in Participation Ability to infuse or participate in an enjoyable working environment, as well as having effective and adaptive interpersonal or relational skills with people from different backgrounds Work-life Balance Capacity to balance one’s professional and personal well-being, whether inside or outside AIESEC
" " " " " " 5
MC Team Structure
"
"
" "
!
" " " "
MCP
!
!
MCVP TXP
MCVP OGX
MCVP ICX
MCVP BD
MCTM MaC MCTM FLA
" " *Roles Highlighted in Red are Open for Both Current Members of AIESEC in Albania and International Applications. ! *Those in Orange are only open for members of AIESEC in Albania.! * Those is Grey have been filled!
" " " " " " " " " " " " "
6
" !
MCVP for Team Experiences
" " "
General Description The MC VP TXP as its role will be in charge of setting the strategic direction for Talent Management as a function and ensures the delivery of its main processes in the national and local level. S/he is also in charge of the managing the national TM team in and the well-being of the human resource management of the MC team.
" " Background & Competencies Required
" Team Manegment
Training and Facilitation Skills
TM Processes
myAIESEC.net usage
Performance Tracking and Management
Strategic thinking and Development Skills
"
Main Responsibilities
" Main Responsibilities TM Strategy and Process Delivery
Key Activities •
•
• •
Management of the national TM Team
• • •
National team TM Responsibility
• •
Continuously asses TM realities and build strategies for growth in talent capacity to meet ELD goals! Co-design team experiences with different functions along with customised delivery of needed TM processes! Coach and deliver recruitment to high standards! Member Education and learning plan development Train and Coach LCVP TMs! National TM strategy alignment! Ensure sustainable succession pipeline and transition planning Overall HR manager of MC team! Performance: Tracking and Appraisal management development for entity 7
Measure of Success
Aligned Recruitment Effort (Plan, Execution and Timeline)
Regular departmental meetings
Induction process for the LC
National Rewards and Recognitions system
Member learning plan
Aligned transition framework
National Education Cycle(s)
Strong active membership pool
"
Expected Outputs
" Member efficiency in ELD programs
% of leadership selection rate
% of National member retention rate
# of TMP/TLP Ra, Ma, Re
% of recruited members retention rate
NPS of TXP programs
"
Key Learning Points
"
" " " " " " " " " " "
Strategic Plannings
Organisational Development Experience
Needs assessment skills
Motivate to perform
Training, Coaching and Facilitation Skills
Experience in Change Management
Team Management Skills
National overview and synergy in AIESEC
" "
8
" " "
MCVP for Incoming Exchange
!
General Description
The Member Committee Vice President for Incoming Exchange is responsible for the overall direction, strategy, and LC delivery of the exchange programs. He/she must be able to drive sustainable growth in exchanges through driving program relevance in the internal and external market. Main activities include sales, accounts management, operations management, LC management, strategy development and quality control. He/she must also ensure a clear pipeline of ICX specialists for the following term. Background & Competencies Required
" 1 year ICX operations experience
Accounts Management
Supply and Demand Knowledge
Risk and Crisis Management
Networking
Quality Control
Team Management, Leadership & Training
Comprehensive knowledge go ICX processes and XPP
"
Main Responsibilities
Main Responsibilities TN Sales
Key Activities • •
Matching and International Relations
• • • •
Servicing
• • •
LC Management
• • • •
Quality Control
• • • •
Strategy development and management
• • • •
Create and drive national initiative and strategies! Maintain CRM for national accounts Manage global EP supply and local TN demand! Facilitate national matching strategies! Create and maintain country partners! Functional representation for AIESEC Albania Maintain and uphold servicing standards! Housing management! Strategic partnerships for servicing Deliver training on processes and leadership skills! Troubleshooting for issues raised to National Team! MyAIESEC and systems education! Financial Issues EP Management! XPP management and education! Case solving and consultancy! Implementation of TN post-evaluation Industry research and analysis! Supply and demand analysis! Facilitate national matching strategies! Drive national raising strategies
9
" " " Measure of Success
"
" "
# of GIP TN, RA, MA ,RE
RA-MA efficiency
TN Satisfaction
RA-RE Ratio
NPS of EP Satisfaction
No of New CYPs and old CYPs maintained
No. of new raised accounts
No. of ICX-related issues resolved
Expected Outputs
" Create an ICX Sales kit and Sales portfolio
Servicing trackers and evaluation
Learning Materials for members and external
Networking and matching activities and evaluation
Reception booklet and Wiki
CYP Development
"
Key Learning Points
" "
" " " " " " " "
Sales and Negotiation
Supply and Demand Management
Coaching and Mentoring
Team Manegement
Negotiation and Troubleshooting
Intercultural Communication
Strategic Planning
Operations Management
10
MC Team Manager for Finance Legal Administration
"
General Description
The Member Committee Team Manager for Finance and Legal Administration (FLA) is responsible for the overall direction, strategy, and LC delivery of Financial and Legal sustainability. This includes financial management, knowledge management, MC administration, finance and legal education, and legal management. Background & Competencies Required
Academic Background in: Accounting, Finance and Obligations and Contracts or any equivalence or experience
Partnership Management
1 year TLP experience
Risk and Crisis Management
Networking
Quality Control
Team Management, Leadership & Training
Communications Skills
"
" Main Responsibilities Main Responsibilities
Key Activities
Financial Management
• • •
Knowledge Management
• • •
MC Operational Administration
• • •
Finance and Legal Education
• • • •
Legal Management
• • • • •
Accounting and Auditing! LC Finance Integration! Budgeting and Risk Planning Finance and Legal Reporting, Documents Consolidation! Quality Evaluation! Pricing Re-Evaluation National Finance Administration! Financial Coordination! Cash collection and disbursement Financial management! Educational partner management! Evaluation and Coaching! LC preference management Legislation and compendium updating and guidance! Governance structuring, processing and administration! National Policy Creation! Compendium contracts and policy enforcement! Stakeholder management 11
" Measure of Success
" # of months reserves
ROI
amounts of revenue
Completion of Legal Registration (entity, trademark etc.)
dispcrepncy of budget projections
Return of Assets
efficiency of disbursements and collections
Secured pipeline
"
Expected Outputs
" Financial Model and Pricing Schemes
Paper trail (receipts, contracts, request forms, etc.)
Financial Service Plan
Updated compendium
Financial statements and reports
Budget projections, consolidated MC investment and risk plan
"
Key Learning Points
" " Team management
Legal Administration
Coaching and Mentoring
Team Manegement
Intercultural Communications
Presentation Skills
Strategic Planning
Financial Administration
" " ]!
" " " " " " " 12
" " " MC Team Manager for Marketing and Communications
"
General Description
The MCTM for Marketing and Communications is responsible for strategically managing AIESEC Albania’s marketing activities. This includes creating and assuring the implementation of marketing programs for each ELD program and various strategic initiatives. This person is also responsible for managing and building the brand of AIESEC Albania through national brand education, market research initiatives, and public relations efforts. Moreover, this person is also the chief driver of the global branding guidelines and direction set by AIESEC International. The MCTM for Marketing and Communications may also be in charge of coaching certain local committees, depending on the system decided by the MC Team of 13-14. Background & Competencies Required Excellent oral and written communication skills
Basic market research
Proficient in social media marketing
Understanding of AIESEC brand
at least intermediate marketing communications knowledge
Familiarity wil ELD programs
Basic information management
Creatives management
" Main Responsibilities
Main Responsibilities
Key Activities
Strategic Marketing Management
• • • • •
Develop an integrated Marketing Plan for AIESEC Albania and the AIESEC ELD programs! Supervise Marketing initiative implementation! Communicate and align AIESEC Albania integrated brand direction and strategy! Marketing team formation and management! Creatives creation or management
Internal Communication
•
Create long-tern internal communications strategy and implementation of such
Brand Management
•
Chair of National Brand Committee! Drive for AIESEC global brand direction in Albania! Develop and Implement brand audits and present
• •
"
13
" " Measure of Success
# of social media reach (likes, follows)
# of campaigns and creatives output
# of youth engaged
# of media channels AIESEC in publicised
Marketing success of ELD programs
Brand positivity
" "
Expected Outputs Website
Social media accounts
Long-Term marketing plan of AIESEC Albania and ELD programs
Brand architecture or guidelines for AIESEC Albania and ELD programs
Modules for marketing education
Brand audit analysis
" "
Key Learning Points Crisis Management
Campaign creation and implementation
Social Media Management
Strategic marketing management
Networking
Strategic brand management
" " " " " " " " " "
" " 14
MCVP: !
"
Start of Term: 1st of July 2014 End of Term: 30th June 2015 Working Hours Per Week: 40 Hours Per Week Official Days Off:
" • •
Weekends are free apart from team days, conferences or other planning meetings. MC members have 24 days off during the year except of official holidays. Conferences are not counted as days off.
" Rest Days Post Conferences: " 3 Days after Local Conference, 5 Days after international conference " Compensation: "
All MCVP receives an equal salary, with no bonus system or performance based remuneration scheme currently in operation but is subject to change and improvement. MC members receive the salary of 100 EUR every month. The salary is enough to live, assuming you keep control over your monthly expenses. Level of salary might change according to budget implementation. All MC members are not paying for house rent: accommodation and basic living stuff is provided. Expenditures connected with working travels inside the country, statutory conferences, meetings and team days are covered but is subject to investment strategy and state of the budget. Expenditures connected with international conferences might be covered according to the investment strategy and state of the budget. International MCs are also personally responsible for cost inline with acquisition of Visa, Working and Residence Permit as well as travel to Albania.
" " " " " " " " 15
MCTM:!
"
Start of Term: 1st of July 2014 End of Term: 30th June 2015 Working Hours Per Week: 20 Hours Per Week Official Days Off:
" • •
Weekends are free apart from team days, conferences or other planning meetings. MC members have 24 days off during the year except of official holidays. Conferences are not counted as days off.
" Rest Days Post Conferences: " 3 Days after Local Conference, 5 Days after international conference " Compensation: "
All MCTM receives an equal salary provided they are based in Albania, with no bonus system or performance based remuneration scheme currently in operation. MCTMs based in Albania receive the no salary every month (Level of salary might change according to budget implementation); MCTM internationally based receives no monetary compensation. All MC members are not paying for house rent: accommodation and basic living stuff is provided. Expenditures connected with working travels inside the country, statutory conferences, meetings and team days are covered but is subject to investment strategy and state of the budget. Expenditures connected with international conferences might be covered according to the investment strategy and state of the budget. International MCs are also personally responsible for cost inline with acquisition of Visa, Working and Residence Permit as well as travel to Albania.
" " " " " " " " " " 16
Application Requirements
GENERAL REQUIREMENTS Application Package:
"
1. Questionnaire – it should include 5 general and 5 specific questions (10 questions Total, Maximum of 10 Pages; 1 inch margin on all sides, single spaced, justified; minimum font size: 10, Maximum Font size 12). 2. Your CV – max size 1 page (it must have your contact data, AIESEC and general working experience). 3. 2 Endorsement Letters. For internationals: one from your MC and one from any international entity with contact details of the author. For Albanians: one from AIESEC in Albania MC and one from your local entity with contact details of the author. 4. Video introduction (Details Stated Below) 5. Accomplished Belbin and MBTI Excel Files 6. General Plan of Action - Outlining your proposed plans for the term which include your vision, focus, action steps, key activities etc. (Maximum of 3 pages)
" VIDEO INTRODUCTION Introduce yourself via video during which you will present you as a person and answer on the question: What would you like to see yourself doing in 5 years from now, and why? How do you see that your term as MC VP of AIESEC in Albania will contribute to achieve this goal? Those questions need to be answered by video with maximum length of 3 minutes. Several things you need to have in mind for the video are: ! make sure that your verbal communication skills are showcased in the video; ! you need to upload your video in YouTube and put its link in your application; ! any video longer than 3 minutes will not be accepted; ! pay extra attention to the technical quality that video will have; ! make sure you check that the link of the video, that you have placed at the application works, after submitting the application if the link doesn’t work, it is considered as non submitting it at all.
" 17
" " " " " "
Application Questionnaire
General Questions:
"
1. What is driving you to continue with AIESEC? Why have you decided to run for the MC of AIESEC in Albania (please include both why MC and why in Albania)? 2. Please describe your top three strengths as a team member and three areas to develop. How can the team benefit of your strengths and how will you overcome your weaknesses so that they do not stop the team from achieving higher results? 3. What is the most difficult / challenging experience you have lived through in AIESEC so far? What did you take out of this experience? Rank the three main areas where you had the most experience in your AIESEC XP and mention three top achievements supported by numerical results. 4. What is success for AIESEC in 2015? How can AIESEC in Albania make a positive impact on Albanian society and AIESEC as organisation (locally and nationally)? 5. Analyse the external environment of AIESEC in Albania and then list opportunities and threats by identifying 3 key trends in the country that are shaping the network. How can AIESEC capitalise on the main opportunities or threats?
" " " " " " " " " " " " " " " " " " " " " " 18
Specific Questions:
" TXP: "
1. What are the 3 main TM Strategies that would directly boost X departments development? Explain how they should be delivered /implemented. How would you recommend to measure this contribution? 2. Perform a SWOT analysis of the Talent Management Function in EACH of the 2 LCs according to: • Program Activities; • Organizational Structure and • External Realities 3. Which are the main current focuses in TM in AIESEC Albania? Based on those and on your SWOT analysis, what will be your 3 proposed functional focuses for M in AIESEC Albania next term? Please provide strategies and action steps for each of these. 4. Have you realized that more than 90% of the students we recruit don’t stay? At the best they spend one month and leave. Give the main reasons of this problem and give some advices (issues) to overcome this! Be clear and constructive/realistic in your answer. 5.What would be the AIESEC culture and behaviour that you’d want in the members of AIESEC Albania? How would you strive to achieve it? Be S.M.A.R.T. in your answer.
"
MC Life and Role Details
"
ICX:
"
1.Analyse the external environment of AIESEC in Albania and then list opportunities and threats by identifying 3 key trends in the country that are shaping the network. How can AIESEC capitalise on the main opportunities or threats? 2.Create 1 iGCDP project you want to implement in AIESEC in Albania in term 13-14. What is its relevance for Albanian market and society? What are benefits of project in selling for corporate sector and TN takers? 3.3 Define main iGIP sub products which you are going to capitalise on. Describe your strategy among them. Provide the list of min 15 companies that in your opinion are potential TN takers. Why those companies? What kind of benefits you will propose them? 4.Describe 3 main initiatives you want to implement in your term. Explain why exactly those, how they are going to be implemented, what kind of outcome you expect? 5. What is the role of national / local cooperations (partnerships)? Name main national / local cooperation partners you envision in term 13-14. Why those entities? Describe the way of cooperations setting, tracking and implementation you will drive.
MCVP!
" " " " " " " " " "
19
" " FLA: "
1. Please write down your 3 main strategies as MCVP F & L that will help AIESEC Albania in its sustainability. State reasons why these strategies are relevant. Identify and evaluate the difficulties in their implementation. 2. Review the Finance Model and pricing policies. Make all the comments and suggest all the improvements you consider. Each suggestion or comment must be justified. 3. What is your general observation on Albanian Laws? How to capitalize on them in helping AIESEC Albania in being a beneficiary.
"
MaC:
"
1.
One of the most important responsibilities of the MCVP for Marketing and Communications 2013 - 2014 is to be able to come up with a solid marketing program for each of the ELD programs and other strategic initiatives. Thus, it is crucial that the MCTM has substantial understanding of how each program operates. With this said, thoroughly break down all ELD programs and explain how each works. You may use various frameworks to communicate your answer (e.g. business model canvas, business process map, service blueprint, etc.). The objective is to be able to showcase your holistic understanding of AIESEC's services. ELD Programs: TMP, TLP, iGCDP, oGCDP, iGIP, oGIP
MC Life and Role Details
" MCTM!
2. The demand for more and better functional experts in Marketing and Communications has been significantly increasing nationally for the past few years. Give your recommendations as to how AIESEC can satisfy this demand sustainably. How can we have more and better functional experts who are satisfied and productive in the organization? Areas of Consideration: • Type of specialisation under the function and which to prioritise • Integration with different talent management processes (recruitment,
performance management, training and development, R&R, etc) • Different MAC needs of LCs • We need MAC leaders also, not just experts • Outsourcing our work versus letting our members handle them The objective is to prove your capacity to create more Marketing and Communications leaders in the organization. 3. Design an ideal timeline for Marketing Initiatives to support peak preparations of the 4 programs in AIESEC in Albania with corresponding key activities and expected output
" " 20
Election Procedures
"
Process Timeline
" " " "
Application Deadline"
Convocations Elections Day"
April 26
May 2-3
"
"
DEADLINE IS April 26, 2014 11:59PM (GMT +1) •
You can use any design to prepare your application package.
•
All documents in the Application package should be in English. The format of all documents – PDF. Each document should be named like this: Name_Surname_Part of package.pdf (Valeriia_Kulko_CV.pdf).
•
The whole application package should be sent in one zip file named as following: Name_Surname_MCVP application package.zip (Valeriia_Kulko_MCVP application package.zip).
•
Send it to chiang.carl@aiesec.net and valeriia.kulko@aiesec.net by the DDL. Each of candidates will receive conformation e- mail within 12 hours after the DDL if the application package has been received.
" Presentation and Elections Period •
All applicants will receive detailed information about it after application DDL and if their application accepted.
" Please Join the Facebook Group at: tinyurl.com/Albania1415Forum for easier communication with the current national team in Albania and to keep updated on information about the process
" "
21
THANK YOU AND WE WISH YOU THE BEST OF LUCK! " For any questions please direct them to: chiang.carl@aiesec.net
" " " "
22