Swinburne College Diploma of Business (UniLink) Course Code: DQ-UBUS CRICOS: 073429M
Unit Outline ORG10001
Organisations and Management Teaching Period 3, 2014
Please read this Unit Outline carefully. It includes:
PART A
Unit summary
PART B
Your Unit in more detail
PART C
Further information
PART A:
Unit Summary
Unit Code(s)
ORG10001
Unit Title
Organisations and Management
Duration
14 weeks
Total Contact Hours
70
Pre Requisites:
Nil
Credit Points
12.5
Campus/Location
Hawthorn
Mode of Delivery
Face to face, Online, Blended Concept Handbook 20% Essay 20% Presentation 20% Exam 40%
Assessment Summary
Aims This unit aims to give students experience and understanding of the issues facing managers in organisations and the contexts in which they operate. Students will be introduced to core theoretical concepts relating to the management of contemporary organisations. This unit introduces the key concepts that comprise the basic understanding of all organisations. These concepts will assist students in their future roles by providing a basic understanding of how to plan, organise, lead and control. The unit also prepares students for further studies in later year undergraduate subjects.
Unit Learning Outcomes Students who successfully complete this Unit should be able to: 1. Understand basic management concepts including: The External Environment, Strategy, Planning and Decision Making, Structure and Design, Organisational Culture, Team building and Teamwork, Diversity, Organisational and Interpersonal Communication. 2. Use these concepts for the basic analysis of organisations. 3. Recognise the impacts of managerial behaviour on organisational performance and distinguish between positive and negative behaviour. 4. Critically examine management concepts and their application. 5. Begin to develop their own management style. 6. Find and use secondary research to support idea development and argument. 7. Reflect on and analyse experiences in teams and use these to improve personal and team effectiveness. 8. Understand organisational and personal communication and use basic elements of active listening.
Key Generic Skills You will be provided with feedback on your progress in attaining the following generic skills: Analysis skills Communication skills Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Ability to tackle unfamiliar problems Teamwork skills
Content 1. The organisational environment 2. Strategic planning and implementation 3. Organisational structures 4. Organisational culture 5. Team development 6. Communication 7. Diversity
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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PART B:
Organisations and Management in more detail
Unit Improvements Feedback provided by previous students through the Student Survey has resulted in improvements that have been made to this unit. Recent improvements include: • • • • •
Increased time to prepare the Team Presentation Team Presentation changed to a video and oral format Video resources have been added to Blackboard. More are being created. Renaming of tasks for easier understanding Addition of ‘Hurdle’ elements to assessment tasks
Unit Teaching Staff Name
Role
Room
Phone
Consultation Times
Bryan Kidd
Unit Convenor
TD114
9214 4588
bkidd@swin.edu.au
By request
Tim Waters
Tutor
tlwaters@swin.edu.au
By request
Learning and Teaching Structure Activity
Total Hours
Hours per Week
Teaching Period Weeks
Lectures
28 hours
2 hours
Weeks 1 to 14
Tutorials
42 hours
3 hours
Weeks 1 to 14
Students are also expected to work on tasks independently outside the classroom.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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The O&M Goal We aim to help you develop your understanding of the ideas of management through applied use of management concepts and vocabulary. Goals and Plans In order to achieve our goals we have designed a learning experience that we believe will help you acquire skills and knowledge to develop your ability to manage. This learning experience will involve: -
Direct experience of the tasks and processes that occur in organisations,
-
Using theoretical concepts to understand, describe and explain these tasks and processes,
-
Making informed management choices related to learning and assessment activities,
-
Reflecting on your experience to improve learning
Rationale There are many different definitions of management. They are matched by the variety of approaches to management practice. There are many effective and efficient ways of operating in the complex, dynamic and uncertain contemporary environment. Making useful choices and taking effective action in the face of complexity and uncertainty are the essential contemporary management skills. This means taking personal responsibility for what happens, and accepting the associated joys and frustrations. A number of choices have been made in the design of this unit. These choices show that we believe the best way to learn about the management of organisations, is through practical experience, combined with thoughtful reflection. The learning experience will combine theory and practice. We will combine traditional lectures with project work, where we (students and staff) organise ourselves and others to complete team and individual tasks. As you thoughtfully look back on what has happened as we complete these tasks, you will have the opportunity to develop valuable skills in self-management and the management of others. Success in this subject requires you to invest a reasonable amount of your time, effort and commitment. Taking responsibility for managing your own actions and learning is essential. You are required to be directly involved in project works which will be used as living case-studies where you will experience, reflect upon and make connections between experiences and theory. Your Organisation and Management class is treated as an ‘organisation’ as real as any other, where time, skills, abilities and many other resources need to be managed for success. As you manage your project tasks and group processes you will gain direct experience of the problems facing contemporary organisations. Todays’ employers are looking for people with initiative, perseverance, a sense of responsibility, an ability to contribute to work teams, and an active approach to lifelong learning through reflection and collaboration. This subject can assist you in developing these attributes if you, in turn, contribute effectively and efficiently.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Your Role as Student Success in this unit requires your active involvement. We expect you to go beyond being a listener, observer, note-taker and reader. This unit is designed to require you to become a contributing team member, reflective thinker, collaborative problem-solver, effective time manager, responsible attendee – and developing manager. Rather than seeing teachers or textbooks as the only source of authority and knowledge, you are encouraged to work towards seeing your own developing expertise and that of your peers as additional sources of knowledge. Pay attention and keep notes on the processes and events in your project work. Remember to describe and explain what happened. This will provide essential material for some of your assessments, including the final examination. Past experience has demonstrated that most students who fail this unit choose not to make a consistent commitment to their learning. Take the opportunity to invest in your own success. Our Role as Teaching Staff As a Teaching Team, we are responsible for the design and management of the unit, including the learning experiences, the management of the learning process, and the evaluation of student work. We may take up a variety of roles to manage learning including: facilitator, consultant, adviser and observer. Staff members will manage classes, but will also delegate some responsibilities to you. We will strive to help you learn about organisations and management in an effective and efficient manner, and to be appropriately available to respond to your questions and concerns. Learning and Teaching Method
The teaching approach in this unit consists of lectures and active learning through in-class project work.
The project works are used as ‘Living Case Studies’ to help you to develop your understanding of key concepts through applied use and analysis.
Teaching and learning occurs through the use of lectures, references (print and online), and management of project work and related tasks.
You are expected to attend the lectures and the classes each week. Attendance records will be kept.
Preparation for lectures involves the pre-reading for each week’s topic.
Preparation for classes involves completion of relevant project tasks between classes.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Week by Week Schedule Week 1
Week Beginning 13 October
Teaching and Learning Activity
Lecture: Introduction to Organisations & Management Introduction to key concepts & ProjectBased learning
Student Task or Assessment
Socialization and Orientation
Defining Managers & Management Preparation: Chapter 1 (The changing World of Management) 2
20 October
Lecture: External environment Defining the external environment
3
27 October
Concept Handbook: Team selection. Planning & organising.
Preparation: Chapter 2 (The environment and corporate culture) Additional Reading: Dervitsiotis, Navigating in Turbulent Environmental Conditions for Sustainable Business Excellence Lecture: Strategic Management and Concept Handbook planning development Setting and achieving goals Preparation: Chapters 5 (Organisational planning & goal setting) & 6 (Strategy formulation and implementation) Additional Reading: Bower and Gilbert, How Managers’ Everyday Decisions Create or Destroy Your Company’s Strategy Mintzberg, Crafting Strategy.
4
3 November
Lecture: Organising (Organisational structure) Creating and understanding organisation design Preparation: Chapter 7 (Fundamentals of Organising) Additional Reading: Jacques, In Praise of Hierarchy.
5
10 November
Lecture: Teamwork and team development Understanding teams and groups Preparation: Chapter 13 (Teamwork in Organisations) Additional reading: Tyson, Group Structure and Process; Thompson, Improving the Creativity of Organisational Work Groups
6
17 November
Lecture: Corporate culture Recognizing and analysing organisational culture Preparation: Chapter 2 (The environment and corporate culture) Additional Reading: Spencer, Identifying Cultural Norms in the Management
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
Concept Handbook: Submission of ‘Part One – Key Terms with Definitions’. Turn-It-In submission through Blackboard. 7 November. (10%)
Concept Handbook development
‘Part Two – Terms and Definitions’. Turn-It-In submission through Blackboard 21 November (10%)
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Classroom 7
24 November
Lecture: Concept Handbook Showcase (compulsory hurdle) Each team will show their Handbook (maximum of 15 minutes)
Concept Handbook Showcase- Compulsory Hurdle Task (In Lecture) Reflective Analysis Essay Preparation
8
1 December
Lecture: Diversity in teams Working effectively with diversity Preparation: Chapter 11 (Managing Diversity) (2009 edition only) Additional reading: Thomas and Ely, Making Differences Matter
Reflective Analysis Essay Preparation
9
8 December
Lecture: Communication Communication in Organisations Preparation: Chapter 12 (Communication in Organisations)
Reflective Analysis Essay submission (20%) through Blackboard 22 August
10
15 December
Lecture: Interrelationships of concepts
Team Presentation preparation
Exploring the interrelationship and link points between concepts Preparation: Review each concept 11
5 January
Lecture: How to succeed in the presentation Exploring the concepts in relation to project work experience Preparation: Review your team presentation preparation so far
Team Presentation preparation
12
12 January
Lecture: How to succeed in the exam Exploring the concepts in relation to project work experience Preparation: Review your notes in relation to each of the concepts
Team Presentation preparation
13
19 January
Lecture: Team Presentations
Assessment 3 Team Presentation (20%) (Conducted in the lecture) – Compulsory attendance.
Preparation: Complete and rehearse your presentation
Submit your videos to the Team Video section of Blackboard 14
26 January
Examination Period
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
Exam Preparation Assessment 4 Examination Exam Preparation
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Assessment a)
Assessment Overview Weighting
Unit Learning Outcomes that this assessment task relates to
Assessment Due Date
Group
20%
1, 2, 4, 5, 8
End of weeks 4&6
2. Essay - Reflective Analysis
Individual
20%
1, 2, 3, 5, 6, 7
End of weeks 8&9
3. Team Presentation – video and oral
Group
20%
1, 2, 3, 4, 5, 6, 7, 8
Lecture week 13
4. Examination
Individual
40%
1, 2, 3, 5, 6, 7
Formal Exam Period
Individual or Group
1. Concept Handbook & Showcase
Tasks and Details
b) Assessment Details i)
Concept Handbook
ii)
Concept Handbook Showcase
iii) Essay - Reflective Analysis iv) Team Presentation – video and oral presentation v) Examination
Assessment Task Priority Table (Gantt Chart) Heavy Shading = Urgent Light Shading = Important Wk 1 2 3 4 5 6 7 8 9 Handbook Essay Presentation Exam I.
No Shading = Not Applicable 10 11 12 13 14
CONCEPT HANDBOOK
The Concept Handbook is a set of definitions, explanations and examples of key terms. It can also include graphics, pictures and other visual tools. The aim is to develop a basic reference resource for your allocated Key Concept that will be a useful resource for yourselves and others later in the semester. For this task you are required to work in a small Project Team. Before starting your work as a team, create a plan detailing the type of content and general format for your Concept Handbook. Check your plan with your teacher. This assessment has three parts: a. Part One: Due Week 4 (20%) - List of Key Terms with definitions Start by selecting key terms to define, and then find two definitions from academic sources for each key term. Design a structure and format for your handbook that is easy to use. Make sure your content has ‘Learning Value’, that it is a useful resource for understanding your allocated concept. Assessment Criteria - Usability: Is designed to be easily used by students for learning about the Key Concept (2 Marks) -
Learning Value: Is an effective resource for learning about the Key Concept (2 Marks)
-
Formatting, including correct spelling and grammar, and names of contributing students (1 marks)
-
Inclusion of scholarly references (5 marks)
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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b. Part Two: Due Week 4 (20%) - Explanations and Examples Guided by the definitions, the explanation should be written in your own words. The examples must show how each concept can be used to explain how your Organisations and Management class has organised and managed itself during the first half of the semester. These examples will be useful for preparation for later assessment tasks. Add your Explanations and Examples to Part One, and submit as a single, complete document. Assessment Criteria - Usability: Is designed to be easily used by students for learning about the Key Concept (3 Marks) -
Learning Value: Is an effective resource for learning about the Key Concept (3 Marks) Formatting, including correct spelling and grammar, and names of contributing students (4 marks)
Step by Step Organise and manage yourselves, and negotiate with teaching staff to:
Develop a plan to create a Concept Handbook specifically related to one of the five key concepts (External Environment, Strategic Management and Planning, Organising, Corporate Culture and Teamwork)
Check your plan with your teacher.
Implement your plan.
Ask your teacher to help you resolve any problems, challenges or difficulties.
Check your progress with your teacher.
Submit ‘Stage One: List of Terms and Definitions’ (week 4 – Turn-It-In submission via Blackboard. The submission date will be strictly applied. Submit a digital or hard copy of the Swinburne College Assignment Cover Sheet).
Edit your Concept Handbook after feedback from your teacher.
Submit your completed Concept Handbook (week 6 – Turn-It-In submission via Blackboard. The submission date will be strictly applied. Submit a digital or hard copy of the Swinburne College Assignment Cover Sheet).
Add your Concept Handbook to your Class Work Portfolio on Blackboard.
Compulsory Showcase of your Concept Handbook (week 7 in the lecture.) (This is a hurdle requirement. All students must participate to be awarded marks. Failure to present will result in zero marks for the Concept Handbook). c. Part Three: Concept Handbook Showcase (Compulsory Hurdle Requirement) Week 7
Any student who does not participate in the Showcase will receive a zero mark for the Concept Handbook. In this Showcase you are required to present your completed Concept Handbook to other students. You are not required to present your Concept Handbook content in detail. Only a brief summary is required, showing your formatting and demonstrating how your handbook should be used. Your presentation will not be assessed except as a hurdle requirement. The showcase takes place in the Lecture time in week 7. Each showcase has a five minute maximum time limit.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Rubric for Concept Handbook Part One: Terms and Definitions
Marker:
Contributor Names: ………………………………………………………………………………………………………… …………………………………………………………………………………………………………
Please Note: Each student is required to contribute to the development of the Glossary. Different marks may be awarded for different quality contributions. Usability and learning value of your improved learning resources. Usability
0 No consideration of usability
0
0.5
1
1.5
2
Some basic attempts at thinking of the user experience
Some basic attempt to design a consistent easy to use format, but poorly implemented
Thoughtful easy to use design with some areas of potential improvement.
Impressive design, easy to use and very helpful
0.5
1
1.5
2
4-5
Does not help others learn about the topic
Some limited elements that may be valuable for other OMAN assessment tasks, but could be considerably more helpful.
More basic definitions, explanations or examples. While some content will be useful, the level of quality is inconsistent
Consistently useful information that could be taken further at times to provide a more advanced understanding
Comprehensive and consistently useful information covering both basic and advanced aspects of the topic
Formatting, including correct spelling and grammar, and names of contributing students Formatting
0
0.5
No attempt at consistent formatting Grammar and Expression
1
Consistent basic formatting including basic elements such as consistent text type and font, and paragraphs
0
Impressive and thorough use of thoughtful formatting that contribute to a document prepared to professional standards
0.5
No attempt at clear grammar and expression
1
Mostly expressed well and understandable.
Thoroughly well expressed and completely understandable
Inclusion of scholarly references Literature Used
Harvard Referencing
0
0.5
No literature used
0
Some scholarly literature used
Many terms defined using scholarly sources
0.5
Harvard referencing method not used
Grades: Pass = 5 – 5.99
1
1.5
Some attempt made, but mostly incorrect format
Credit = 6 – 6.99
Consistent attempts with often correct format
Distinction = 7 – 7.99
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
1.5
2
Most terms defined using scholarly sources
All terms defined using scholarly sources
2.5
3
Mostly correct format
Completely correct format
High Distinction = 8– 10
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Rubric for Concept Handbook Part Two: Explanations and Examples
Marker:
Contributor Names: …………………………………………………………………………………………………………
Please Note: Each student is required to contribute to the development of the Glossary. Different marks may be awarded for different quality contributions. Usability and learning value of your improved learning resources. Usability
0
0.5
1
1.5
2-3
Some basic attempts at thinking of the user experience
Some basic attempt to design a consistent easy to use format, but poorly implemented
Thoughtful easy to use design with some areas of potential improvement.
Impressive design, easy to use and very helpful
0
0.5
1
1.5
2-3
Does not help others learn about the topic
Some limited elements that may be valuable for other OMAN assessment tasks, but could be considerably more helpful.
More basic definitions, explanations or examples. While some content will be useful, the level of quality is inconsistent
Consistently useful information that could be taken further at times to provide a more advanced understanding
Comprehensive and consistently useful information covering both basic and advanced aspects of the topic
No consideration of usability
Learning Value
Formatting, including correct spelling and grammar, and names of contributing students Formatting
0
1.5
No attempt at consistent formatting Grammar and Expression
0
Contributors
Harvard referencing method not used
3
Mostly expressed well and understandable.
Some inconsistent attempt at clear expression
0 Not Listed
Impressive and thorough use of thoughtful formatting that contribute to a document prepared to professional standards
1.5
No attempt at clear grammar and expression No attempt at clear grammar and expression
3
Consistent basic formatting including basic elements such as consistent text type and font, and paragraphs
Mostly expressed well and understandable.
Thoroughly well expressed and completely understandable Consistently well expressed with some lapses
Thoroughly well expressed and completely understood
0.5
1.0
Listed, but do not include complete details, or in an unclear location in the document. Some attempt made, but mostly incorrect format
Consistent attempts with often correct format
Full details of all contributors clearly listed Mostly correct format
Completely correct format
See Over for Notes and Comments
iii.
Grades: Pass = 5 – 5.99
Credit = 6 – 6.99
Distinction = 7 – 7.99
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
High Distinction = 8– 10
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iv.
ESSAY – REFLECTIVE ANALYSIS (20%) Part A Due week 8 via online submission (three pages minimum) Part B Due week 9 via online submission (1500-2000 words)
Topic: Reflect on and analyse the performance of your Concept Handbook project team work using the topics of Diversity and Communication. Use examples and theory to identify and analyse the factors that have influenced the level of your team effectiveness, including your team’s diversity and communication processes. Compare your team with others. Part A – Discussion and Interview notes: Discuss your Concept Handbook team effectiveness with your team members, and Conduct interviews with members of two Concept Handbook teams other than your own to explore the level of effectiveness of their teams. Submit a minimum of one page of notes per discussion and interview via the Turn-It-In submission link on Blackboard. While there are no marks for this, non-submission will cap your available essay (Part B) marks at 10/20. Due 15 August. There are no formatting requirements for Part A. These are rough notes and will not be assessed in terms of spelling, grammar and formatting. Part B - Essay: Using your interview notes and your own Concept Handbook team experience, write an essay addressing the above topic. Submit via the Turn-It-In submission link on Blackboard. Due 22 August. (Please note: this essay does not require you to write about strategic management, structure, culture, teamwork and external environment as the focus is entirely on the topics of Diversity and Communication). Assessment Criteria for the Individual Essay: - Provide clear examples of your project teams’ diversity and communication processes and how they have changed (or stayed the same) over the project. (6 marks) -
Critically analyse the processes and effectiveness of your team. (8 marks)
-
Use of academic resources (you are expected to use the required text book and a minimum of three other academic resources), correct use of the Harvard referencing system, appropriate grammar and expression (6 marks) Note: although this section is technically worth only a few marks, students who do not use references in the body of their essay, or who do not use them appropriately, risk receiving a mark of zero for the entire essay.
The essay must be in 12 font (Arial or Times New Roman with 1.5 spacing). The essay may not be marked if it is not presented properly.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Rubric for Essay: Reflective Analysis Marker:
Student Name………………………………… ID …………
Only essays meeting presentation guidelines will be marked.
Clear examples of your Teams’ diversity and communication processes and how they have changed (or stayed the same) over the semester so far. Team Diversity
Communicat ion
Changes
0
0.5
Diversity not identified
1
General diverse characteristics identified
0
Impact of Team Diversity described
0.5
Communication not discussed
1
General communication issues identified
0
Relevant incidents identified and described
0.5
No changes identified. Discussed as if the Team was always the same
1.5
Changes identified and described using incidents
Description gives good insight into your Teams’ Diversity
1.5
2
Description includes specific detail
1
General changes identified
2
Description includes specific detail
Description gives good insight into the Teams’ Communication
1.5
2
Description includes specific detail
Description gives good insight into how the Team has changed
Critically analyse the processes and effectiveness of your Team Analysis of Processes
Analysis of Effectiveness
Critical Analysis
0 Communication and diversity described, but no attempt to explain and understand what happened and why
0 Effectiveness not mentioned
0 No critical analysis
0.5
1 – 1.5
2 – 2.5
Some aspects of Team communication and diversity identified and some effort made to explain and understand
A range of aspects identified and some effort made to explain and understand
More relevant aspects chosen and good effort made to explain and understand
1 – 1.5
0.5 General effectiveness issues identified
Examples of effectiveness used with basic explanation
0.5
2 – 2.5
Attempts to understand the sources and impacts of positive and/or negative aspects
3
Specific examples given with good explanations
1
Basic recognition of positive and negative aspects of the Team
3 Shows insightful understanding of the Team Diversity and communication
Insightful understanding of how in/effectiveness was achieved
1.5
2
Good explanation of positive and negative team aspects. May also include some critical comments on theory
Insightful analysis of positive and negative aspects of the team and theory.
Use of academic resources PLEASE NOTE: NO REFERENCES = FAIL Use of Literature
Harvard Referencing
Grammar and Expression
0 No literature used
0 No Harvard Referencing
0 Consistently poor
0.5 One source used
0.5
1
1.5
2
Two sources used including Samson and Daft
Three sources used including Samson and Daft
Four or more sources used including Samson and Daft
1
Some attempt made, but mostly incorrect format
0.5
Consistent attempts with often correct format
1.5
2
Mostly correct format and all sources acknowledged
Correct format for all sources
1
Some inconsistent attempt at clear expression
Mostly expressed well and understandable.
1.5
2
Consistently well expressed with some lapses
Thoroughly well expressed and completely understood
See Over for Notes and Comments Grades: Pass = 10 – 12.99
Credit = 13 – 14.99
Distinction = 15 – 16.99
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
High Distinction = 17 – 20
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iv) TEAM PRESENTATION (20%) Due Week 13
Prepare a 15 minute video presentation analysing the effectiveness of your class over the semester. Identify, describe and analyse your work processes, focussing on your internal environment (Strategic Management and Planning, Organising, Corporate Culture and Teamwork), how these were interrelated, and how changes were influenced by the External Environment.
Include evidence of your work and processes for the semester as shown in your class online portfolio (A portfolio will be made available on Blackboard)
Notes: In the video presentation you are presenting your analysis of the way your class was organised and managed at different stages during the semester. You are expected to draw on all five concepts, using theory and specific examples from the Team to assist in your discussion of effectiveness. 15 minute video presentation and brief oral introduction in Week 13 Lecture. Assessment Criteria - Analysis of the application of the core concepts (external environment, strategic management, structure, culture, and teamwork) as they applied in the individual and team work on your assessment tasks (10 marks) -
Analysis of the interrelationships between the concepts and their impact on the overall effectiveness of the team (6 marks) Detailed portfolio of your teams’ work (2 marks)
-
Demonstrated creativity and professionalism in the design and delivery of the Team Presentation (2 marks)
Please note: All team members MUST attend the presentation in order to receive a mark for the Team Presentation. In case of an unexpected event that means you cannot attend, it is your responsibility to advise the Staff and other team members. Your absence must be approved for you to be given a mark. Usually, each member of the team will receive whatever grade and mark is awarded for the presentation. However, provision is available for distributing the mark according to the level of contribution. This decision is the responsibility of the teaching staff who will be observing your contribution and commitment. If staff have evidence that the level of your contribution is not acceptable, a decision may be made to award less marks. Staff will make reasonable attempts to advise you of this decision in class. This will not be possible if you have sustained absences.
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
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Rubric for OMAN Team Presentation
Marker:
Class ID……………………………………………………… Application of the core concepts to your Team and its work over the semester. External Environment
0
0.5
No attempt at application
1
Some basic elements mentioned, but not applied in significant depth
Many basic elements mentioned and some application to the Team
1.5
2
Most basic, some advanced elements using specific examples across the semester
Basic and advanced elements applied giving a deep insight into the Team history
Strategic Management
0
0.5
1 See above
1.5
2
Organising
0
0.5
1 See above
1.5
2
Culture
0
0.5
1 See Above
1.5
2
Teamwork
0
0.5
1 See Above
1.5
2
Critical analysis of the interrelationship of the concepts and overall effectiveness of the team in relation to the five concepts Concepts Inter-related
Overall PT effectiveness
Critical Analysis
0
0.5
No inter-relationships identified
Basic interrelatedness shown between some concepts. No in-depth understanding
0
1
1.5
2
Basic interrelatedness shown between all concepts or some indepth understanding
All concepts interrelated with some in-depth understanding
All concepts interrelated with a high level of in-depth understanding
1
1.5
2
0.5
No discussion of effectiveness
Effectiveness stated with some brief explanation covering part of the semester
0
Effectiveness stated with some brief explanation covering most of the semester
0.5
No critical analysis
Effectiveness stated with some in-depth explanation covering most of the semester
1
Basic recognition of positive and negative aspects of the Team
Attempts to understand the sources and impacts of positive and/or negative aspects
All concepts insightfully related to effectiveness
1.5
2
Good explanation of positive and negative team aspects. May also include critical comments on theory
Insightful analysis of positive and negative aspects of the team and theory.
Detailed portfolio of Team work Portfolio
0 Portfolio not shown
0.5 - 1
1.5 - 2
Referred to but not shown, shown as an afterthought, or includes limited evidence of the Team’s work
Shown briefly as an integral part of the presentation, and includes all work completed by the Team
Demonstrated creativity and professionalism in the presentation Creativity
0
0.5
No attempt to use creative methods and techniques to deliver the presentation
Professional -ism
Some attempt to engage the audience
0
0.5
Consistently unprofessional behavior throughout the presentation
Some effort made to prepare and behave professionally
1 Thoughtful design and consistent audience engagement
1 Thorough preparation and consistently appropriate behaviour
See Over for Notes and Comments Grades: Pass = 10 – 12.99
Credit = 13 – 14.99
Distinction = 15 – 16.99
Unit Outline ORG10001 Organisations and Management Swinburne College, Swinburne University of Technology CRICOS number 00111D
High Distinction = 17 - 20
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v) FINAL EXAMINATION – Two Hours (40%) during exam period
The Final Examination will consist of four (4) questions drawn from the exam test bank. The questions will be divided into two sections of two questions each (Set One or Set Two). You are required to choose one of these sections and answer both included questions. The Test Bank questions are designed for you to show your ability to respond to the following requirements. Critically analyse the effectiveness of your teams’ project work over the semester using specific examples and the five key concepts (External Environment, Strategic Management, Organising, Corporate Culture, and Teamwork.) Show that you understand details of the five key concepts and how they inter-relate. Use theories from relevant literature, including the required text book and other academic books and journals. Overall Assessment Criteria for the Examination (20 Marks will be allocated to each question) - Use appropriate case examples of your teams’ work that demonstrate detailed understanding of each concept. (5 x2) -
Use relevant theory to critically analyse the case examples from your teams. Include at least five different academic resources including the required text (you are expected to provide the author’s name in brackets in your exam but not the date or page number). (5 x2)
-
Identify and analyse the dynamic interrelationship of the core concepts. In other words, how they are connected and how the use of them changed according to the project and team situation. (5 x2) Assess the effectiveness of the project and teams’ work using examples and theory. (5 x2)
c)
Minimum requirements to pass this Unit To pass this unit, you must: achieve an aggregate mark for the subject of 50% or more, and achieve at least 50% in the final exam If you do not achieve both of these you will receive a maximum of 44% as your total mark for the unit.
d) Examination periods (1) The University must set aside a period, during each teaching period, for the conduct of official examinations. (2) Examinations may be held on any day of the week, including public holidays. (3) Examinations may be held at any time of the day, including evenings. (4) Examination period for Teaching Period 2, 2014 is Saturday 20 September 2014 to Friday 26 September 2014 e)
Examinations If the unit you are enrolled in has an official examination, you will be expected to be available for the entire examination period including any Special Exam period. Writing materials only will be allowed in the exam.
f)
Submission Requirements Assignments and other assessments must be submitted through the Blackboard assessment submission system (Turnitin). Please ensure you keep a copy of all assessments that are submitted. An Assessment Cover Sheet must be submitted with your assignment. The standard Assessment Cover Sheet is available from the Current Students web site (see Part C).
g) Extensions and Late Submission
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Late Submissions - Unless an extension has been approved, late submissions will result in a penalty. You will be penalised 10% of the assessment’s worth for each calendar day the task is late, up to a maximum of 5 working days. After 5 working days a zero result will be recorded. h) Referencing To avoid plagiarism, you are required to provide a reference whenever you include information from other sources in your work. Further details regarding plagiarism are available in Section C of this document. Referencing conventions required for this unit is Harvard referencing style. Helpful information on referencing can be found at http://www.swinburne.edu.au/lib/studyhelp/harvard-quick-guide.pdf i)
Groupwork Guidelines A group assignment is the collective responsibility of the entire group, and if one member is temporarily unable to contribute, the group should be able to reallocate responsibilities to keep to schedule. In the event of longer-term illness or other serious problems involving a member of group, it is the responsibility of the other members to immediately notify the Unit Convenor or relevant tutor. Group submissions must be submitted with an Assignment Cover Sheet, signed by all members of the group. All group members must be satisfied that the work has been correctly submitted. Any penalties for late submission will generally apply to all group members, not just the person who submitted. In most cases, all group members will be allocated the same mark. Teaching Staff have the authority to distribute marks according to the level of contribution of group members. Group members will be consulted before a decision is made. If any group members are not available for consultation in class, Teaching Staff will act as advocate for the students in this matter.
Required Textbook Samson, D & Daft, R.L., 2012, Fundamentals of Management, Cengage Learning, South Melbourne, Victoria, Australia
Recommended Reading Materials The Library has a large collection of resource materials, both texts and current journals. Listed below are some references that will provide valuable supplementary information to this unit. It is also recommended that you explore other sources to broaden your understanding.
Highly Recommended : Tyson, T. (1998) Working with Groups, Macmillan Education Australia South Yarra. Summers, J and Smith,B (2006) Communication Skills Handbook, John Wiley & Sons, Milton Queensland
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Additional Reading Reference List Bower,J. L. & Clark G. G., How managers' everyday decisions create or destroy your company's strategy, United States : Harvard Business School Publishing 2007 (available as an e-book through the Swinburne Library) Dervitsiotis, K. N. Navigating in turbulent environmental conditions for sustainable business excellence , United Kingdom : Emerald Group Publishing 2004 (available as an e-book through the Swinburne Library) Jaques, E., In praise of hierarchy, Harvard business review, vol. 68, issue 1, Jan/Feb. 1990, pp. 127-133, Mintzberg, H., Crafting strategy, Harvard Business Review; Jul/Aug1987, Vol. 65 Issue 4, p66-75 Spencer, B.A., Identifying cultural norms in the management classroom, 1995, Journal of management education, vol. 19, no. 4, Nov., pp. 503-507 Thomas, D.A. & Ely, R.J., Making differences matter : a new paradigm for managing diversity, 2001, Harvard business review on managing diversity, ch. 2, pp. 33-66 Thompson, L.L. & Brajkovich, L.F., Improving the creativity of organizational work groups, Academy of management executive, Vol. 17, no. 1, Feb. 2003, pp. 96-109
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PART C:
FURTHER INFORMATION
For further information on any of the below topics, refer to Swinburne’s Current Students web page http://www.swinburne.edu.au/student/.
Student Charter Please familiarise yourself with Swinburne’s Student Charter. The charter describes what students can reasonably expect from Swinburne in order to enjoy a quality learning experience. As students contribute to their own learning experience to that of their fellow students, the charter also defines the University's expectations of students.
Student behaviour and wellbeing Swinburne has a range of policies and procedures that govern how students are expected to conduct themselves throughout the course of their relationship with the University. These include policies on expected standards of behaviour and conduct which cover interaction with fellow students, staff and the wider University community, in addition to following the health and safety requirements in the course of their studies and whilst using University facilities. All students are expected to familiarise themselves with University regulations, policies and procedures and have an obligation to abide by the expected guidelines. Any student found to be in breach may be subject to relevant disciplinary processes. Some examples of relevant expected behaviours are:
Not engaging in student misconduct
Ensuring compliance with the University’s Anti-Discrimination, Bullying and Violence and Sexual Harassment requirements
Complying with all Swinburne occupational health and safety requirements, including following emergency and evacuation procedures and following instructions given by staff/wardens or emergency response. In teaching areas, it is expected that students conduct themselves in a manner that is professional and not disruptive to others. In all Swinburne laboratories, there are specific safety procedures which must be followed, such as wearing appropriate footwear and safety equipment, not acting in a manner which is dangerous or disruptive (e.g. playing computer games), and not bringing in food or drink.
Blackboard You should regularly access the Swinburne Course Management System (Blackboard) available via http://ilearn.swin.edu.au. Blackboard is regularly updated with important Unit information and communications.
Communication All communication will be via your Swinburne email address. If you access your email through a provider other than Swinburne, then it is your responsibility to ensure that your Swinburne email is redirected to your private email address.
Plagiarism Plagiarism is the action or practice of taking and submitting or presenting the thoughts, writings or other work of someone else as though it is your own work. Plagiarism includes any of the following, without full and appropriate acknowledgment to the original source(s):
The use of the whole or part of a computer program written by another person;
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the use, in essays or other assessable work, of the whole or part of a written work from any source including but not limited to a book, journal, newspaper article, set of lecture notes, current or past student’s work, any other person’s work, a website or database; The paraphrasing of another’s work; The use of musical composition, audio, visual, graphic and photographic models, The use of realia that is objects, artefacts, costumes, models and the like. Plagiarism also includes the preparation or production and submission or presentation of assignments or other work in conjunction with another person or other people when that work should be your own independent work. This remains plagiarism whether or not it is with the knowledge or consent of the other person or people. It should be noted that Swinburne encourages its students to talk to staff, fellow students and other people who may be able to contribute to a student’s academic work but that where independent assignment is required, submitted or presented work must be the student’s own. Enabling plagiarism contributes to plagiarism and therefore will be treated as a form of plagiarism by the University. Enabling plagiarism means allowing or otherwise assisting another student to copy or otherwise plagiarise work by, for example, allowing access to a draft or completed assignment or other work. Swinburne University uses plagiarism detection software (such as Turnitin) for assignments submitted electronically via Blackboard. Your Convenor will provide further details. The penalties for plagiarism can be severe ranging from a zero grade for an assessment task through to expulsion from the unit and in the extreme, exclusion from Swinburne. Consequently you need to avoid plagiarism by providing a reference whenever you include information from other sources in your work.
Student support You should talk to your Unit Convenor or Student Services, for information on academic support services available for Swinburne students.
Special consideration If your studies have been adversely affected due to serious and unavoidable circumstances outside of your control (e.g. severe illness or unavoidable obligation) you may be able to apply for special consideration (SPC). Applications for Special Consideration will be submitted via the SPC online tool normally no later than 5.00pm on the third working day after the submission/sitting date for the relevant assessment component.
Special needs Sometimes students with a disability, a mental health or medical condition or significant carer responsibilities require reasonable adjustments to enable full access to and participation in education. Your special needs can be addressed by Swinburne's Disability Services, who can negotiate and distribute an 'Education Access Plan' that outlines recommendations for university teaching and examination staff. You must notify the University Disability Liaison Officer of your disability or condition within one week after the commencement of a unit of study to allow the University to make reasonable adjustments.
Review of marks An independent marker reviews all fail grades for major assessment tasks. In addition, a review of assessment is undertaken if your final result is a marginal fail (45-49) or within 2 marks of a grade threshold. If you are not satisfied with the result of an assessment you can ask the Unit Convenor to review the result. Your request must be made in writing within 10 working days of receiving the result. The Unit Convenor will review your result against the marking guide to determine if your result is appropriate. If you are dissatisfied with the outcomes of the review you can lodge a formal complaint.
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Feedback, complaints and suggestions In the first instance you may discuss any issues with your Unit Convenor.If you are dissatisfied with the outcome of the discussions with the Unit Convenor or would prefer not to deal with your Unit Convenor, then you can complete a feedback form.
Advocacy You are advised to seek advice from the staff at the Swinburne Student Amenities Association (SSAA) if you require assistance with any academic issues.
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