5 Most Common z Tenant Complaints and How to Handle Them
z
Tenant Complaints
Even when the owner has a well-prepared and maintained property, certain issues still crop up. As a property manager, it becomes the duty to hear the complaints of tenants and resolve them instantly. Have a proactive approach and an advance resolution method to mitigate the problems then.
z
Maintenance Problems
No tenant will be glad to see a property that is not rightly cleaned and organised. It’s a good idea for property management in Me lbourne to clean the rental area and keep it aligned before the renting occurs. Also through portal fix their other maintenance issues in time.
z
No Pests!
A tenant will step back from homes which are invaded with pests like cockroaches, bugs or rodents. The property management compan ies need to take a step forward and through an exterminator get property protected. Also make a follow up regularly for these actions.
z
Noise Complaints
Many neighbours in the area could involve in late night parties and have pets that bark. These things are out from the league of property management firms and landowner, but you can surely implement insulation and soundproofing.
z
Damage and Repairs
It’s common that even though you have set everything right, one thing or other stops working after time. It might be the sink blockage or the broken faucet, the best property management co mpany in Melbourne must see to restoring all such losses.
z
Delayed Communication
 Now this one is the major
matter that makes rest issues worse. Whenever tenant wants to convey a request or need, make sure you as a responsible and professional property man agement are there to handle scenes.
z
Contact Us Doing best for the tenants will always be appreciated. Here is the Property Managers Online who is the ideal team to maintain and care your property in Melbourne. Visit http://propertymanagersonline.com.au/ And Dial 1300 103 013.
15/420 Victoria Street, Brunswick VIC 3056 E: admin@pmonline.com.au E: info@pmonline.com.au