3 minute read
My Home contents insurance – are you covered?
Caretaker Review Project
We know how important it is to keep our rents affordable and fair and at the same time make sure we look after our homes and have the right services and standards in place to do this. Last year we reviewed our rent charges to make sure they were fair and affordable. This year we will continue to look at our service charges. We are starting with the caretaker service.
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It’s really important that the people who pay service charges tell us what they think. We will be getting in touch with you over the coming weeks to get your views so please take a couple of minutes to reply.
Have you got cover?
No matter how careful you are there’s always a risk that your belongings could be broken, damaged or stolen! If you don’t have home contents insurance, then we recommend the My Home Contents Scheme. This scheme specialises in low-cost contents insurance for tenants and covers furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures, keys, ornaments and more… Plus, you can pay as you go, stop, and start your cover, there is no excess and premiums don’t go up when you make a claim.
Don’t delay, take out cover today. Call My Home and apply for cover today on 0345 450 7288 or visit www.thistlemyhome.co.uk where you can request someone to call you back.
Staying safe
Balconies
If your home has a balcony here’s our advice to reduce fire risks and help keep you, your family, and neighbours safe.
Please don’t
Smoke Use or store barbeques Use or leave candles or naked flames
Use plastic netting or screens Dry clothes or store clothes horses
Store any combustibles for example paint, gas cannisters or chemicals
Leave electrical portable devices on it, for example – laptops, tablets, e-cigs
Communal spaces
Remember if you live in a home that shares communal spaces and exit and entry routes these areas need to be kept clear at all times, including outside your front door and landing! Our caretakers and other staff carry out Fire Risk Assessments and report when they come across safety hazards. We then collect and store these hazards for you to pick them up. We thank everyone who understands why we need to do this – it’s to keep you, your family and others safe if there is a fire or other emergency.
Our tenants have the right to be heard, understood and respected. Our colleagues also have the same right, so we ask politely that you keep this in mind and treat Cartrefi Conwy staff with respect.
It’s back – the Community Chest fund!
Are you part of a community group?
Did you know the Community Chest fund helps to support projects that benefit our tenants and the communities they live in.
Some of the things our Community Chest fund helps to support are: Activities and events Equipment and materials Gardening projects and more
If you have a project in mind for your group, get in touch with us for an application form. Email get.involved@cartreficonwy.org, call 0300 124 0040 or visit www.cartreficonwy.org Next closing date for applications is the end of July.
Come out to play
Summer has just arrived and we are busy planning play days in our communities during the summer holidays. We’re kicking off our play days in Chester Avenue, Kinmel Bay and Peulwys, Old Colwyn. We plan to roll out our play days in other areas in your community. Let us know if you want us to organise a play day where you live? Call, message or email our community involvement team.
Our play day scheme is supported by the Government’s Kickstart initiative. The Kickstart Scheme provides funding to create new jobs for 16- to 24-year-olds on Universal Credit who are at risk of long-term unemployment.
