Cascade Employers Association Annual Training Catalog by Cascade Employers Association

Cascade Employers Association Unsurpassed Resources for Great Employers

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We work with employers to train, develop and grow their people

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Down to earth knowledge and insight in human resource management and leadership development

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A complete range of services for employers – from hiring well, to training for excellence to meeting your compliance obligations

September 2015 - August 2016

CONTENTS HR & Team Development

Legal Compliance

You Are Not Alone Great Employers Seek Us Out

Leadership & Supervision

Safety & Health

Personal/Professional Development

Equip your people with powerful training to mitigate risk, navigate employment laws, and engage employees. And Cascade’s training doesn’t stop there. We remain available for guidance once you’re back at your workplace implementing what you’ve learned.

Trainer Development

Not a Member Yet?

Compensation & Benefits

If you haven’t already joined Cascade Employers Association, doing so could be your best decision of the year. Drive value to the people side of your business. Join today!

Bring these programs on-site. Most classes deliverable in both English and Spanish.

About This Catalog This is your resource for the best of HR management and leadership soft skills. Inside you’ll find detailed descriptions of upcoming training sessions, including dates, times, locations and pricing. Also be sure to browse classes online and look for special programs not listed in this publication. Registration – It’s easy. Go to cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confirmation and additional details. Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $125 / $185). HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certification program, they are also offered as standalone training. PHR/SPHR Recertification and SHRM Credits – Many of these classes qualify as credit toward recertification. Qualified programs are indicated online within the program description. (The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that the activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.) Cancellation Policy – Cancellations received up to five business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than five business days prior to a program, or no-shows, are non-refundable.

cascadeemployers.com/events

September 2015

Discipline and Documentation Employee Handbooks and Supervision Handbooks Employment Law: Minimize Risk and Gain Confidence From Dysfunction to Empowerment HR Academy Certificate Series Orientation Interviewing and Hiring for Better Results Leadperson Effectiveness Performance Management: Finding the Best Approach for Your Workforce Respect in the Workplace

8 8 8 6 5 6 10 6 6

October 2015

Achieving Simple and Effective Pay Practices 14 Advanced Employment Law: Case Law Update 7 Appraising Achievement and Performance Lab 4 Basics of Family Leave 8 Basics of Supervision 10 Dynamic Leadership Skills: 9-Part Certificate Series 10 Leadership Engagement Essentials 11 Employee Engagement: Beyond Satisfaction 4 Making Job Descriptions Compliant, Accurate and Meaningful 9 Navigating the Generational Waters of a Family Business 6 Reasonable Suspicion Training 9 Strengths-Based Leadership 10 Workplace Investigations: Building Trust and Credibility 9

November 2015

Accident and Incident Investigation Accountability and Delegation Advanced Family Leave Americans with Disabilities Act: Doing the Right Thing the Right Way Coaching Employees and Supervisors Difficult and Crucial Conversations: Keys to Improving Workplace Communication Leadperson Effectiveness Reaching for Stellar Customer Service Wage and Hour Basics

December 2015

2016 Compliance Update Basic Medic First Aid Creating Stellar Recognition Programs Expressing Yourself: Presenting Your Thoughts and Ideas Harassment Awareness Training HR Compliance Lab Unemployment Benefits: The Inside Scoop

January 2016

Attracting, Retaining and Engaging Your Workforce Lab Basics of Supervision Developing a Total Compensation Strategy Lab Project Management for the Busy Person Train the Trainer

12 4 7 7 4 13 10 6 9

7 12 4 13 8 8 9

4 10 14 13 14

February 2016

Discipline and Documentation Employee Handbooks and Supervision Handbooks Employment Law: Minimize Risk and Gain Confidence HR Academy Certificate Series Orientation Interviewing and Hiring for Better Results Leadperson Effectiveness Performance Management: Finding the Best Approach for Your Workforce Reasonable Suspicion Training Taking Your 401(k) Plan From Average to Great!

8 8 8 5 6 10 6 9 14

March 2016

Achieving Simple and Effective Pay Practices 14 Advanced Employment Law: Case Law Update 7 Appraising Achievement and Performance Lab 4 Basics of Family Leave 8 Employee Engagement: Beyond Satisfaction 4 Leadership Engagement Essentials 11 Making Job Descriptions Compliant, Accurate and Meaningful 9 Reaching for Stellar Customer Service 6 Strengths-Based Leadership 10 Workplace Investigations: Building Trust and Credibility 9

April 2016

Accountability and Delegation Advanced Family Leave Americans with Disabilities Act: Doing the Right Thing the Right Way Basic Medic First Aid Coaching Employees and Supervisors Difficult and Crucial Conversations: Keys to Improving Workplace Communication From Dysfunction to Empowerment Respect in the Workplace Wage and Hour Basics

May 2016

Basics of Supervision Creating Stellar Recognition Programs Developing a Total Compensation Strategy Lab Email Communication: Best Practices Emergency Preparedness Fiduciary Responsibility in the 401(k) Plan: Am I At Risk? HR Compliance Lab Unemployment Benefits: The Inside Scoop

June 2016

Attracting, Retaining and Engaging Your Workforce Lab Leadership Engagement Essentials Leadperson Effectiveness

July 2016

Basics of Supervision Harassment Awareness Training Reaching for Stellar Customer Service Reasonable Suspicion Training

4 7 7 12 4 13 6 6 9

10 4 14 13 12 14 8 9

4 11 10

10 8 6 9

August 2016

Basic Medic First Aid 12 Expressing Yourself: Presenting Your Thoughts and Ideas 13 Train the Trainer 14

Portland 503.224.5219

Salem 503.585.4320

HR & Team Development Accountability and Delegation HR Academy #201

Coaching Employees and Supervisors HR Academy #109

The skills of building a culture of trust are vital to promote clear accountability, powerful engagement and natural delegation. Learn the core components of an effective accountability strategy so that all participants understand the path to clear agreements, and explore trust-building approaches to employee engagement. This fun and interactive class challenges all of us to empower our teammates. Nov 18 (Portland), 8:30-12:00 Apr 19 (Salem), 8:30-12:00

Have you found an approach to performance appraisal that fits well with your work culture? In this lab, we’ll look at several approaches, the advantages/disadvantages of each, and ways to engage your supervisors and managers in this much-maligned process. Leverage strengths-based leadership to improve employee engagement and review best practices and keys to establishing a foundation for improved performance discussions. $95 / $155

Attracting, Retaining and Engaging Your Workforce Lab HR Academy #214 Can you predict the engagement level of an applicant before you even make an offer? The accuracy of your prediction has a lot to do with your organization’s leadership. This interactive session puts the theories of strengths-based leadership and employee engagement into action with the goal of equipping you and your team to better attract, retain and engage your workforce while demonstrating a positive impact on the bottom line. Jan 12 (Portland), 8:30-10:30 Jun 7 (Salem), 8:30-10:30

Nov 11 (Portland), 8:30-12:00 Apr 12 (Salem), 8:30-12:00

$125 / $185

Appraising Achievement and Performance Lab HR Academy #212

Oct 7 (Portland), 8:30-10:30 Mar 9 (Salem), 8:30-10:30

Bringing out the best in others isn’t always easy. Learn proven techniques for guiding and motivating employees and supervisors toward taking increased responsibility and sensible risks while reaching higher levels of performance. Key learning points include active listening to encourage better teamwork, dealing with negativity, and coaching to spur taking initiative.

Creating Stellar Recognition Programs HR Academy #205 Giving positive recognition is both a skill and an art, but most of all it is a commitment. Explore the do’s and don’ts of praise and showing appreciation by sharing best experiences with spontaneous and organized recognition, learning what the research says about how often recognition is needed and what impact it has, and reviewing the top ten creative ways Oregon organizations recognize good work. Dec 15 (Portland), 8:30-12:00 May 17 (Salem), 8:30-12:00

$125 / $185

Employee Engagement: Beyond Satisfaction HR Academy #210 It’s no secret that there is a direct link between the performance of an organization, customer satisfaction and loyalty, and the engagement of employees. While the main drivers of employee engagement don’t change much over time, how they rank in order of importance does. We will cover current trends and drivers of engagement, deciding if and how to engage the disengaged, how to keep the engaged, steps to build engagement at any role or level and the one factor that matters more than anything else. Oct 27 (Portland), 1:00-4:30 Mar 29 (Salem), 1:00-4:30

$125 / $185

$95 / $155

“I highly recommend Cascade Employers Association for any HR and workforce training. They truly are the experts that help companies limit their risk, exposure and liability. Not only do they provide good comprehensive training, but they can customize it to fit your current needs and demands.” – Sarah Harvey, HR Manager, Don Pancho Authentic Mexican Foods, Inc.

cascadeemployers.com/events

HR Academy

A Certificate Program for Human Resource Professionals

Develop your skills, knowledge and abilities in the fundamental tenets of HR and the more advanced niche areas of this important management function. Graduates of the Academy gain more confidence in their abilities, perform their jobs at a higher level and are simply happier at work.

Academy Orientation Begin the program with a half-day orientation session, leaving with an assessment of your organization’s HR programs, a professional development plan, and recommendations on your electives.

Then, Choose Your Track 100 Level – HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. Includes six half-day elective courses. 200 Level – HR Professional: Designed for the more experienced HR professional, this track assumes you have a solid understanding of the fundamentals and are seeking more specialized knowledge. Includes five half-day elective courses and putting your knowledge to the test in two hands-on, highly interactive labs.

100 Level: HR Fundamentals

200 Level: HR Professional

Elective Courses Six half-day electives required for certification

Elective Courses Five half-day electives and two, two-hour labs required for certification

101: Employment Law: Minimize Risk and Gain Confidence 102: Basics of Family Leave 103: Wage and Hour Basics 104: Discipline and Documentation 105: Making Job Descriptions Compliant, Accurate and Meaningful 106: Performance Management: Finding the Best Approach for Your Workforce 107: Interviewing and Hiring for Better Results 108: Achieving Simple and Effective Pay Practices 109: Coaching Employees and Supervisors 110: Employee Handbooks and Supervision Handbooks

201: Accountability and Delegation 202: Advanced Family Leave 203: Advanced Employment Law: Case Law Update 204: Americans with Disabilities Act: Doing the Right Thing the Right Way 205: Creating Stellar Recognition Programs 206: Unemployment Benefits: The Inside Scoop 207: Workplace Investigations: Building Trust and Credibility 208: Difficult and Crucial Conversations: Keys to Improving Workplace Communication 209: Strengths-Based Leadership 210: Employee Engagement – Beyond Satisfaction Labs: 211: HR Compliance 212: Appraising Achievement and Performance 213: Developing a Total Compensation Strategy 214: Attracting, Retaining and Engaging Your Workforce

Tuition:

Member Price – $650 for completion of either track in the HR Academy Standard Price – $975 for completion of either track in the HR Academy

Get started toward your certification by registering for the HR Academy Certificate Program in Portland on September 15 or in Salem on February 9.

Portland 503.224.5219

Salem 503.585.4320

HR & Team Development (cont.) From Dysfunction to Empowerment This one-day workshop is an exploration of effective team building, designed to help team members and leaders use the Five Dysfunctions model as a way to improve effectiveness so that their work group can achieve their full potential. The class guides an intact team through exercises that address these fundamental topics: trust, conflict, commitment, accountability, and results. Sept 16 (Salem), 8:30-4:30 Apr 27 (Wilsonville), 8:30-4:30 $215 / $325

Performance Management: Finding the Best Approach for Your Workforce HR Academy #106 Most workplaces struggle to find the most effective approach to define, measure and reward great performance. Take the lead on improving your Performance Systems. Come ready to discuss your workplace culture and natural resistance to full engagement in the performance management process, learn how to position yourself to lead and support your employeeâ&#x20AC;&#x2122;s work development journey, and greatly improve the quality of performance conversations. Sept 22 (Portland), 8:30-12:00 Feb 16 (Salem), 8:30-12:00

$125 / $185

Reaching for Stellar Customer Service Skill-building for employees, supervisors and managers.

Interviewing and Hiring for Better Results HR Academy #107 With increasing competition for attracting and retaining top talent, making great hiring decisions is no easy task. Candidates are looking in different places and in different ways. Candidate needs and expectations are different than they were in years past. This session will give you practical guidance, insight and tools to help you be great at finding, interviewing and hiring fully engaged employees. Sept 24 (Portland), 8:30-12:00 Feb 18 (Salem), 8:30-12:00

$125 / $185

Navigating the Generational Waters of a Family Business Running a family business is no easy task, no matter how strong and dedicated your family is. Do you know what conversations are not taking place that should be to give your family business the best chance to not only survive, but thrive? Interpersonal dynamics and how issues get resolved are simply a bit different than in other business environments. This highly interactive session will address some of the key issues family businesses face, such as communication killers, generational issues, elders' errors, and transition. Oct 28 (Salem), 8:30-12:00

$125 / $185

Time for a customer service tune-up? This AchieveGlobal workshop provides skills for developing the service mindset and behaviors that cement loyalty with your internal and external customers. Learn the core skills and attitudes every individual should have, regardless of your industry or position within the organization. Modules include: Dealing With Difficult Customers; Connecting with Customers; Guiding Customer Conversations; Healing Customer Relationships; and, Creating Great Internal Customer Service. Participants receive a Customer Service Star Certificate. This class is easily customized for specific industries, and can be brought to your worksite. Nov 4 (Salem), 8:30-4:30 Mar 23 (Springfield), 8:30-4:30 July 20 (Salem), 8:30-4:30

Respect in the Workplace Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication. Sept 1 (Salem), 8:30-10:00 Apr 26 (Milwaukie), 8:30-10:00

$215 / $325

cascadeemployers.com/events

$95 / $155

Legal Compliance 2016 Compliance Update

Attend this must-have Annual Update session to help you navigate the maze of changes ahead.

2015 has been a banner year in terms of employment compliance. If you’re having trouble keeping up with all of the new employment laws, rules, regulations and key court decisions, you are not alone. Maintaining compliance is not an easy task, especially when it seems like there is something new every day. We’re here to help.

Dec 3 (Portland), 8:30-10:30 Dec 10 (Springfield), 9:00-11:00

$95 / $155

We will cover the latest in: statewide sick leave; legalization of marijuana; minimum wage and wage discussions; changes to FLSA exemptions; social media restrictions; changes to non-compete agreements; family leave update; NLRB update; wage and hour update; important court cases; and much more! Our team will make sure you have the knowledge and tools you need to help you meet your employment compliance obligations, including a compliance checklist and other helpful resources.

Advanced Employment Law – Case Law Update HR Academy #203 It can be hard to keep up with the rapid changes in employment laws. This class focuses on the most current employment case law that could impact your workplace and how you proceed in difficult employee situations, including guidance and tools to help manage risk. The cases we will explore involve a variety of topics including harassment, discrimination, retaliation, family leave, ADA, and wage and hour. Oct 20 (Portland), 8:30-12:00 Mar 15 (Salem), 8:30-12:00

$125 / $185

HR Compliance Audit Before a crisis happens, take a proactive approach to ensure the legal compliance and effectiveness of your entire HR function. Bring Cascade’s experts onsite to: Critically evaluate your compliance-related practices, policies and procedures. Produce a detailed report based on findings. Develop a prioritized plan, including recommendations to address problems and reduce your risk.

Portland 503.224.5219

Advanced Family Leave HR Academy #202 Managing employee leaves is one of the more challenging compliance topics. Because it's so tedious, effective management requires more than just the basics. This hands-on session is designed to break down the most common problems you are likely to face administering leave, including a review of small statutory details that have a big impact, strategies to minimize and deal with common problems, and the most common mistakes. Nov 3 (Portland), 8:30-12:00 Apr 5 (Salem), 8:30-12:00

$125 / $185

Americans with Disabilities Act: Doing the Right Thing the Right Way HR Academy #204 The Americans with Disabilities Act and state disability laws prohibit employers from discriminating against individuals with disabilities and require employers to offer reasonable accommodations. Recent amendments to the ADA have changed how employers need to approach situations in which an employee links a physical or mental impairment to their performance. We will interpret key provisions, review recent case law, work through case studies and provide you with tools and guidance to manage ADA situations. Nov 3 (Portland), 1:00-4:30 Apr 5 (Salem), 1:00-4:30

$125 / $185

Salem 503.585.4320

Legal Compliance (cont.) Basics of Family Leave HR Academy #102 Understanding the rules and dynamics between different leave laws and your organization’s policies and practices is the key to managing risk associated with leaves of absence. This session is designed to provide a basic understanding of the many leave laws that affect your workplace, including statutory requirements for OFLA, FMLA, ADA, Workers’ Compensation, and other applicable leaves, seven steps to administer leave, and how to deal with common leave issues. Oct 21 (Portland), 8:30-12:00 Mar 1 (Salem), 8:30-12:00

$125 / $185

Documentation can either save or bury you. It’s not enough to just write something down. What’s written down must be timely, accurate, factual, clear, and concise. Just as important as the documentation are the processes leading up to it. Build your confidence and manage risk when it comes to effective discipline and documentation. Key learning points include: steps in positive and effective discipline; what, when, why and how to document effectively; and, do's and don'ts of discipline and documentation. $125 / $185

Employee Handbooks and Supervision Handbooks HR Academy #110

Sept 29 (Portland), 8:30-12:00 Feb 23 (Salem), 8:30-12:00

$125 / $185

Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce associated risk and ensure employees have a respectful work environment. Key learning points include: elements of workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: gathering information and conducting investigations; responsibilities as supervisors; and, liabilities associated with complaints. Basic: Dec 1 (Durham), 9:00-11:00 July 19 (Salem), 9:00-11:00 $95 / $155 Supervisors: Dec 1 (Durham), 9:00-12:00 July 19 (Salem), 9:00-12:00 $125 / $185

HR Compliance Lab HR Academy #211

Promote consistency in human resource administration and help reduce and respond to employee-initiated legal actions. This workshop will provide you the basics for developing, administering, and communicating organization policy. Key learning points include: crafting a company-specific document reflecting company standards; ensuring employee and management “buyin”; common legal pitfalls; and, employee supervision handbooks for consistent policy administration. Sept 30 (Portland), 8:30-12:00 Feb 24 (Salem), 8:30-12:00

Prevent problems before they arise, minimize financial loss and gain the confidence you need to know you are doing the right things for the right reasons. Key learning points include: understanding of current state and federal employment laws, rules, regulations and recent cases; how to apply employment laws, rules, regulations to any situation; and, avoiding common mistakes.

Harassment Awareness Training

Discipline and Documentation HR Academy #104

Sept 22 (Portland), 1:00-4:30 Feb 16 (Salem), 1:00-4:30

Employment Law: Minimize Risk and Gain Confidence HR Academy #101

In this hands-on and highly interactive session, participants will be presented with a case study and asked to resolve a complex and challenging compliance related problem(s). Participants will be provided a variety of resources, tools and information to create a realistic experience. Our team will provide guidance and support as you put your HR compliance knowledge to the test. Dec 8 (Portland), 8:30-10:30 May 10 (Salem), 8:30-10:30

$125 / $185

cascadeemployers.com/events

$95 / $155

Making Job Descriptions Compliant, Accurate and Meaningful HR Academy #105 Job Descriptions are one of the foundations of success for any position within an organization - from the hiring process to performance management to minimizing legal risk. Key learning points include elements of an effective job description, how to draft clear, concise and accurate job descriptions, and practical and legal reasons for job descriptions. Oct 13 (Portland), 8:30-12:00 Mar 8 (Salem), 8:30-12:00

$125 / $185

Workplace Investigations: Building Trust and Credibility HR Academy #207 Learn how to uncover and legally address the issues underlying employee concerns while building trust and credibility in the process. Key learning points include: elements of an objective, confidential, and complete investigation; weighing the evidence and making a reasonable decision; and, administering appropriate discipline and following up. Oct 8 (Portland), 8:30-12:00 Mar 31 (Salem), 8:30-12:00

$125 / $185

Reasonable Suspicion Training All supervisors and managers need to know how to recognize the signs and symptoms of and effectively respond to drug and alcohol use. Key learning points include: elements of reasonable suspicion; observing signs and symptoms of drug and alcohol use and abuse; how to document, approach employees and arrange for reasonable suspicion tests; avoiding the most common mistakes; and, how the legalization of marijuana at the state level affects your workplace. Oct 15 (Salem), 9:00-11:00 Feb 3 (Durham), 9:00-11:00 July 26 (Eugene), 9:00-11:00

$95 / $155

Unemployment Benefits: The Inside Scoop HR Academy #206 The unemployment benefits process is complex, and there aren’t a lot of good resources out there to help you understand it. Attend this special presentation aimed at simplifying the law and giving you special insider tips to help you understand how unemployment benefits work. Our presenter, Ryan Orr, was an administrative law judge handling unemployment hearings for several years and is looking forward to demystifying the process for you. Dec 16 (Portland), 8:30-12:00 May 18 (Salem), 8:30-12:00

Professional Background Screening Services

Advanced Reporting is proud to serve Cascade members as your risk management partner. We offer comprehensive and compliant screening solutions for your business. • Employment

• Business

• Volunteer

• Student

• Tenant

$125 / $185

Wage and Hour Basics HR Academy #103 Keep your workplace compliant by learning about the most current wage and hour laws. Without a proper understanding of those laws and their exceptions, compliance can be a challenge. Key learning points include: federal and state regulations; travel time; exempt vs. non-exempt; overtime vs. “comp” time; rest and meal periods; deductions; final paychecks; recordkeeping; and, penalties. Nov 10 (Portland), 8:30-12:00 Apr 13 (Salem), 8:30-12:00

$125 / $185

Portland 503.224.5219

Salem 503.585.4320

Leadership & Supervision Dynamic Leadership Skills: 9-Part Certificate Series The values, language and skills in Dynamic Leadership provide an enterprise-wide approach for aligning the power of people and knowledge with your organization’s strategic goals. With the rarest of exceptions, leaders are truly made, not born. The following sessions, which may also be taken as individual workshops, deliver high-performance strategies for personal leadership that keep employees on track and moving in the right direction. Dynamic Leadership Skills Session Options: Leadership Essentials: Define what is common to leadership roles regardless of the individual's specific assignment or position in the organization. The Basic Principles of a Collaborative Workplace: Put the organization’s shared values into practice to develop a strong network of relationships at every level. Coaching - Bring Out the Best in Others: Recognize daily opportunities to coach co-workers and acquire the coaching skills to bring out the best in everyone. Business Communication: Learn techniques for planning, organizing, and delivering results-oriented messages in situations ranging from informal discussions to formal presentations.

Basics of Supervision Every lead, supervisor, and manager should have The Basics. Build insight and strength in leadership skills: the supervisor’s role - its importance and obligations; motivation and improving performance; communication and conflict resolution; goal setting; and, giving positive and critical feedback. Also develop a professional approach to employment relations: basics of employment relations law; developing performance standards; and, discipline and documentation. Each participant receives a personalized certificate. Oct 28 & 29 (Eugene), 8:30-4:30 Jan 13 & 14 (Salem), 8:30-4:30 May 11 & 12 (Portland), 8:30-4:30 July 12 & 13 (Salem), 8:30-4:30

Leadperson Effectiveness Being a lead demands you strike a difficult balance between being a worker and being a supervisor. Explore how to avoid the minefields on the path to: making the switch from co-worker to leadperson; clarifying your leadership role; understanding other people and motivation; dealing with negativity in yourself and others; building teams and collaborating with other teams; goal-setting and recognition; and, coaching and training for better performance.

Giving Recognition: Learn to acknowledge efforts and results in meaningful and appropriate ways. Recognition is a powerful tool to build better working relationships and to encourage others.

Sept 2 (Salem), 8:30-4:30 Nov 17 (Portland), 8:30-4:30 Feb 10 (Springfield), 8:30-4:30 June 15 (Salem), 8:30-4:30

Managing Your Priorities / Business Planning: Deal with complex interpersonal interactions, build strong work relationships, and increase overall productivity, even when changing priorities are a daily reality.

Strengths-Based Leadership HR Academy #209

Personal Strategies for Navigating Change: Explore skills to help deal effectively with change, both individually and interpersonally. Moving From Conflict to Collaboration: Acquire the skills to turn conflicts into opportunities to achieve positive, productive results. Addressing Poor Performance: Model and practice ways to get an individual’s performance back on track and build motivation for continual improvement.

Oct 27 (Portland), 8:30-12:00 Mar 29 (Salem), 8:30-12:00

$95 / $145

$215 / $325

Workplace research demonstrates the positive impact of incorporating techniques for identifying and leveraging employee strengths. In our strength zone we learn more quickly, perform more efficiently and effectively and are more motivated, focused and confident. This workshop will provide leaders at all levels of your organization an opportunity to assess their own strengths and develop skills to promote strengths in others.

Oct 6, 13, 20 & 27; Nov 3, 10, 17, 24; Dec 1 (Portland), 7:30-9:30 $665 / $1015 Individual Session Pricing:

$365 / $545

cascadeemployers.com/events

$125 / $185

Leadership Engagement Essentials

Become the engaged leader your organization needs.

Engaged leaders are the key drivers of initiatives that ensure the “people programs” in a company support and contribute to the mission and strategic objectives of the organization. In this two-day program you will learn the essential strategies and areas of knowledge that promote consistent leadership practices and superior organization performance. Learn to:

Build employee engagement Foster a strengths-based culture Manage change and transitions Master difficult and crucial conversations Strategically manage risk Create a performance culture Stay up-to-date on the latest leadership trends

The outcomes? Better productivity, increased morale, greater profitability, and overall improved organization performance.

Oct 1 & 2 (Portland), 8:30-4:30 Mar 3 & 4 (Salem), 8:30-4:30 Jun 23 & 24 (Eugene), 9:00-5:00

$195* / $395

* Me m ann bers rec e u at n al regis ive one t o ch arge ration !

You’re passionate about your business. We’re passionate about protecting it. That’s why we partner with Cascade Employers Association to offer a comprehensive workers compensation insurance program that saves you money while improving safety on the job. Program highlights include: ■■ Members-only premium discount to all participating group members ■■

Premium credit to workers compensation policyholders who maintain a qualifying alcohol and drug-free workplace program during the policy period

Additional savings opportunity for qualifying members! Cascade Employers Association members who participate in association educational programs may be eligible for additional credit on property and casualty premiums. To learn more contact your independent agent, or to find an agent visit libertymutualgroup.com/business Program available to qualifying Cascade Members. Credit for educational programs is subject to individual account underwriting review and approval.

Portland 503.224.5219

Salem 503.585.4320

Safety & Health Accident and Incident Investigation

Emergency Preparedness

Investigating all incidents – “close calls,” “near-misses,” and actual injury accidents – is vital for responsible safety. Your incident investigation process should be designed to achieve the most critical of workplace safety goals: prevention of more incidents. In this training we discuss the true cost of an injured employee, who is ultimately responsible for the employee’s safety, and what other companies in our region do to achieve this. Nov 5 (Salem), 10:00-12:00

Is your team prepared for when a disaster strikes? This session will guide you through the twelve critical parts of getting prepared for emergencies – disasters, communications and power failures, workplace violence, etc. It will cover alarm systems, employee and emergency response team notification, outside emergency response contact, emergency communications and evacuation procedures, escape route and assembly point assignments, evacuating people with disabilities, critical operation procedures, medical assistance to injured personnel, accounting for personnel, and effective security and access control procedures.

$95 / $155

Basic Medic First Aid® and AED Participants who complete this workshop will receive a successful certification card in CPR (Cardio-Pulmonary Resuscitation) and first aid. The program meets OSHA requirements for the states of Oregon and Washington. This workshop will include training in basic skills and basic AED (automated external defibrillator) operation. Dec 9 (Salem), 8:30-12:30 Apr 6 (Salem), 8:30-12:30 Aug 9 (Salem), 8:30-12:30

May 4 (Salem), 1:00-3:00

$50

LIVE HEALTHY WITH THE

cascadeemployers.com/events

$95 / $155

Personal/Professional Development Difficult and Crucial Conversations: Keys to Improving Workplace Communication HR Academy #208 “We need to communicate better” is a common complaint in many workplaces. Sometimes it is difficult to put into words where the gap is between the way we want things to be and the way things really are. There are many critical behaviors that lead to improved communication. We will explore scripting difficult and big-time conversations, your conflict style and skill building to develop alternative approaches, teaching skills for improved workplace conversation, and moving from conflict to collaboration. Nov 18 (Portland), 1:00-4:30 Apr 19 (Salem), 1:00-4:30

$125 / $185

Have Us Bring the Training to You! The majority of Cascade's public programs are available for training at your facility, customized in both content and process.

How Your Organization Benefits: Engage your employees as ambitious learners Include discussion of where your company is and where it needs to grow Minimize employee downtime and save by eliminating off-site travel

Most Popular On-Site Topics: Addressing Poor Performance

Effective Recognition Techniques Giving and Receiving Constructive Feedback Personal Strategies for Navigating Change Basic Principles for a Collaborative Workplace Improving the Performance Conversation Moving from Conflict to Collaboration The Five Dysfunctions of a Team Strengths-Based Leadership Leadperson Effectiveness Proactive Listening Harassment Awareness Reasonable Suspicion Train the Trainer

Portland 503.224.5219

Email Communication: Best Practices Many of us manage up to 100 emails each day. Like so many things in our lives, technology may have surpassed our skill set. Come join us for a practical, hands-on workshop exploring the good, bad and ugly of email. Expect to gain practical tips on how to improve your communication practices and communicate more effectively and efficiently. May 24 (Salem), 8:30-12:00

$125 / $185

Expressing Yourself: Presenting Your Thoughts and Ideas In this interactive class, explore the three key considerations we all must make when expressing ourselves. These skills are critical whether you are addressing your team members at a meeting or simply discussing some ideas with a coworker. Participants will practice skills and take away a proven outline for planning, organizing and delivering results-oriented messages. We will review specific techniques for overcoming anxiety associated with public speaking and dealing effectively with peers and authority figures. Dec 17 (Salem), 8:30-12:00 Aug 2 (Eugene), 8:30-12:00

$125 / $185

Project Management for the Busy Person Are you busy? Learn a simple set of new tools to get traction with your projects and processes by doing less. Break through the traffic jam, automate status reports, reduce the amount of time to get work out the door, and focus on what is going to make the most difference. This one day of training will open your eyes to a new way of getting traction, using simple, low technology tools. Spend less time managing and your team will spend more time problem solving, resulting in more engaged team members accomplishing better and faster results. Jan 20 (Salem), 8:30-4:30

$215 / $325

Salem 503.585.4320

Trainer Development Train the Trainer Most workplaces have employees who are given the responsibility of passing specific information to the rest of the workgroup. It might be safety, some procedure or technique, or even important “tribal knowledge” critical to the success of your business. These trainings often lack consistency, structure or measureable learning outcomes. Some of us become reluctant trainers. Fear not! Join us for a dynamic hands-on learning experience that will sharpen your skills and spice up your training. Jan 19 (Salem), 8:30-4:30 Aug 10 (Springfield), 8:30-4:30

$215 / $325

Fresh, local pay data For employers by employers Over 500 jobs surveyed salarytrends.com

Compensation & Benefits Achieving Simple and Effective Pay Practices HR Academy #108 As the economy improves and pay becomes a top priority to employees, developing simple and effective pay practices will help employers attract and retain the talent needed to support organization success. Key learning points include relevant labor markets, basics of benchmarking, formal compensation plans, internal pay equity, and communicating pay practices. Oct 14 (Portland), 8:30-12:00 Mar 8 (Salem), 1:00-4:30

$125 / $185

Developing a Total Compensation Strategy Lab HR Academy #213 In a post-recession labor market focused not only on base pay, but on total compensation, employers are challenged with how to use their total compensation package to attract and retain top talent. In this handson session, learn the basics of total compensation development, design and strategy and work through various scenarios designed to help you better assess and develop a total compensation strategy for your organization. Jan 6 (Portland), 8:30-10:30 May 4 (Salem), 8:30-10:30

Fiduciary Responsibility in the 401(k) Plan – Am I At Risk? The term “Fiduciary” is one that can strike fear in the hearts of many employers. For others, it’s an issue that perhaps they’ve never heard of, or thought it might not pertain to them or their organization. The reality is that fiduciary liability exists in all 401(k) plans, but there are ways to reduce your exposure to risk while enhancing the quality of the 401(k) plan for your employees. This workshop will cover the basics of fiduciary liability. May 25 (Salem), 9:00-11:00

Taking Your 401(k) Plan From Average to Great! Are you frustrated by the rising costs of your retirement plan or, worse, are you unsure what you are even paying your 401(k) provider? Are there hidden costs? Are you saddled with investment decisions that leave you feeling vulnerable? Are your employees unprepared for retirement or lack the knowledge needed to make good savings and investment decisions? This workshop will tackle four key areas in moving your 401(k) plan from Average to Great. Feb 17 (Salem), 9:00-11:00

$95 / $155

cascadeemployers.com/events

$95 / $155

Excellence in Training

Jenna Reed

Carey Klosterman

Glen Fahs

Bill Swift

98%

of FORTUNE 500 firms count PHR速, SPHR速 and GPHR速 certificants as leaders and professionals among their ranks. Earn the HR credentials companies ask for by name.

Ryan Orr

HRCI.org/98percent Curtis Farmer

Jocelyn Billings

Gayle Klampe

Portland 503.224.5219

Salem 503.585.4320

4068 Hudson Avenue N.E. Salem, Oregon 97301 Return Service Requested

Cascade Employers Association complete

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