25+ YEARS of CAREGIVING with Professional Caretakers
Guide to Senior Care Options & Patient Care Assisted / Alzheimer’s – Home Healthcare – Hospice – Home Care Private Duty Nursing - Skilled Nursing & Rehabilitation – Rehabilitation Hospital MOBILE AND DIGITAL AVALIABLE
1
CASEMANAGEMENTSOCIALWORK.COM
PLEASE SAY; “I FOUND YOU IN
2
CASEMANAGEMENT SOCIALWORK.”
CONTENTS
Tarrant Vol. 4 Issue 1
“At Professional Caretakers I tell my staff ‘Would you put this person with your mother?’
Level of Care ALZHEIMER’S 4 Programs and assistance designed with those with memory loss; some communities will provide specially trained security measures to prevent residents from wandering. HOME HEALTHCARE 8 Allowing patients to remain at home eliminating travel for treatment; alternative to hospital stay or a skilled nursing facility. HOME CARE
REHABILITIONAL HOSPITAL 16 Providing various neurological, musculoskeletal, orthopedic and other medical conditions following stabilization of their acute medical issues.
9
SKILLED NURSING & REHAB
Allowing a non-medical home care assistant (caregiver) provide transportation, meals, and daily needs.
Licensed and equipped to provide healthcare which meets the needs of more extensive physical issues, and assist residents to regain mobility.
HOSPICE 13 In home of facility end of life care for the terminally ill with pain management, comfort, and emotional support being the primary mission for the family.
Patient Care
21
Educating caregivers with helpful tips when choosing an Assisted Living or Alzheimer Living community.
PRIVATE DUTY NURSING 15 Working one-on-one with individuals involve pediatric to geriatric patients on with private duty nurse / Registered Nurses (RN) or Licensed Vocational Nurses (LVN)
18
Sponsored By: Bethesda Senior Living www.bethesdaseniorliving.com
3
CASEMANAGEMENTSOCIALWORK.COM
ALZHEIMER’S
Memory loss... shouldn’t take away purpose and passion in life
Silverado communities enrich the lives of individuals and families affected by memory loss through exceptional care, a highly skilled staff and unmatched service. New Fort Worth location opening Spring 2014.
(817) 292-2662
fort worth
7001 Bryant Irvin Road
Fort Worth, TX 76132 memory care | community
silveradocare.com/casemgmt
PLEASE SAY; “I FOUND YOU IN
4
CASEMANAGEMENT SOCIALWORK.”
ALZHEIMER’S
Welcome Home We offer these three beautiful Texas locations: Bethesda Gardens Assisted Living 5417 Altamesa Blvd. Fort Worth, TX 76123 (817) 292-8886 Bethesda Gardens Memory Care Community Dementia & Alzheimer’s Care 5349 Altamesa Blvd. Fort Worth, TX 76123 (817) 292-8886 Bethesda Gardens Assisted Living 1103 W. Arkansas Ln. Arlington, TX 76013 (817) 861-4644
Join us for a tour and stay for a free lunch!
Embark on an active lifestyle at Bethesda Senior Living Communities! With social and recreational activities, it’s an adventure every day. No Long-Term Contracts Elegant Living Atmosphere Compassionate Care Staff Available 24/7
Find us on Facebook!
Enriching Activities and Outings Spacious Floor Plans Transportation Available Call to schedule a tour today!
www.BethesdaSeniorLiving.com
5
CASEMANAGEMENTSOCIALWORK.COM
ALZHEIMER’S
PLEASE SAY; “I FOUND YOU IN
6
CASEMANAGEMENT SOCIALWORK.”
ALZHEIMER’S
Expert Dementia Care.
We are an insightful, respected provider of specialized and life-enhancing Alzheimer’s care. Residential care»Adult day programs»Family support»Caregiver training 1111 Summit Avenue, Fort Worth Texas 76102 817.877.1199 l www.jameslwest.org
7
CASEMANAGEMENTSOCIALWORK.COM
HOME HEALTHCARE
PLEASE SAY; “I FOUND YOU IN
8
CASEMANAGEMENT SOCIALWORK.”
HOME CARE
Prevent hospital readmissions ResCare HomeCare is your solution - Our Signature Programs Life Management Safe Discharge/Transportation Medication Management/Reminders We help keep your patients safe, healthy and at home — where we all want to be.
817.263.8840 ResCareHomeCare.com
9
CASEMANAGEMENTSOCIALWORK.COM
PLEASE SAY; “I FOUND YOU IN
10
CASEMANAGEMENT SOCIALWORK.”
“I never dreamed it would be this big” Laughter fills the hallways as men sit at a table playing cards. A John Wayne movie plays in the background. Gray haired women tell jokes and laugh as one knits. This is what typical day at Professional Caretakers Adult Daycare facility in Fort Worth looks like. Professional Caretakers started in 1988 by Maureen Petersen. The economy was bad and people were dropping insurance. Petersen, who was an insurance agent then, decided it was time to get out. Petersen said she needed something else to do.
As an insurance agent, she was able to set her own schedule and hours so she could be available for her children. She said, because of her hours as an insurance agent, she was able to help several people. “A lot of people called on me to take someone to the doctor,” Petersen said. “I would check on people’s homes when they went out of town and feed their dog.”
“I was a very natural caretaker,” Petersen said.
Petersen said she discovered what her gifts and talents were and started her business based on those abilities. She had never worked with the elderly. Her original plan had services that included dog sitting, house sitting and being a personal assistant.
As a child, she was the oldest. She helped take care of her siblings and her mother. She raised her four children as a single mother.
“I threw in taking care of seniors as another service,” she said. “Eight months into my business I knew the market was in taking
11
CASEMANAGEMENTSOCIALWORK .COM
care of seniors.”
wisdom to offer from experience.”
Professional Caretakers began in Fort Petersen and her staff visited Worth. seniors in their homes and helped take care of them. In 1995 she expanded in to Dallas. In 2002 she opened an office in Austin. Professional Caretakers now has seven home care locations. They expanded further in to Houston, San Antonio, Richardson and Grapevine and currently have over 400 full and part-time staff.
Petersen said she believes giving back is important. She gives to Alzheimer’s research, the American Heart Association, Meals on Wheels as well as offering charity to her staff members and clients.
“I never dreamed it would be this big,” Petersen said. In 2010 Petersen wanted to reach out further and expand the scope of people she could help. The Adult Daycare launched as a pilot program. It offers a safe place for people to take their loved ones so they can socialize and be cared for. It also offers their caretakers a break to run errands or go to work. It’s also the only one of its kind in Fort Worth. “It’s like a little club,” she said. “The men love to watch John Wayne movies and they have computers… I wanted to offer something to the middle class where their loved ones can be taken care of and looked after. We give them activities and socialization. But there’s someone to help them get their meal or go to the bathroom if they need it.” Petersen said when she first started her business people she spoke with made aging sound like a disease. She said her experience has taught her the opposite. “They’re the wisest group out there and they know what’s important,” she said. “Everyone should sit down and just talk with an older person, they have a lot of
PLEASE SAY; “I FOUND YOU IN
Petersen said one client Professional Caretakers took on, had quit his job to care for his loved one who had Alzheimer’s. He hired Professional Caretakers to come out on Sundays so he could attend church with his son. “He just broke my heart, so we offered our services to him for free,” Petersen said. Another time, Petersen said Jewish Family Services asked for her help. Armed with her friends and her staff they cleaned 35 houses. Professional Caretakers staff is supervised by RN’s and LVN’s. An RN goes out, assesses the client and sets up the care plan. Nurse aids and personal assistants go out and carry out the plan. Professional Caretakers are available around the clock. Perhaps one of the most telling qualities about Petersen is her confidence in her staff. Her 87-year-old mother visits the cottage and participates in events. “At Professional Caretakers I tell my staff ‘Would you put this person with your mother?’” Petersen said. Petersen’s personal mantra is ‘Know thy self.’ She said she realized taking care of others was her gift. “I had so much empathy for others…and I love helping seniors,” Petersen said.
12
CASEMANAGEMENT SOCIALWORK.”
HOSPICE
13
CASEMANAGEMENTSOCIALWORK.COM
HOSPICE
PLEASE SAY; “I FOUND YOU IN
14
CASEMANAGEMENT SOCIALWORK.”
PRIVATE DUTY NURSING
Epic Quality, Epic SErvicE ... Epic carE At Epic Health Services, we provide exceptional home health care services delivered with compassion and extraordinary client service. Our customized services for children and adults not only meet their individual care needs, but also improve their quality of life. Our dedicated team works together to develop a comprehensive, coordinated plan of care designed to achieve each client’s goals and optimal outcomes. Plus, we support our clients and their families by bringing together medical professionals, case managers, payers and others to create an integrated support system.
t
Full-Service Pediatric and Adult Private Duty Nursing
t
Pediatric Therapy: Physical, Occupational and Speech-Language
t
Available 24/7, 365 Days a Year
t
Licensed, Certified, Experienced Nurses and Therapists
t
Short- and Long-Term Care Available
t
24/7 Live On-Call Client Service Coordinators
For more information, visit us online.
EpicHealthServices.com
Contact Your Local Office to Learn How We Can Provide Epic Care to Your Patients ADDISON
DALLAS
FORT WORTH
17480 N. Dallas Pkwy. Suite 221 Dallas, TX 75287 phone: 214-623-5900 fax: 214-623-5901 toll-free: 866-540-8513
1349 Empire Central Suite 516 Dallas, TX 75247 phone: 469-364-8600 fax: 469-364-8595 toll-free: 866-374-2633
1200 Summit Ave. Suite 740 Fort Worth, TX 76102 phone: 817-698-9500 fax: 817-698-9506 toll-free: 888-374-3742
15
CASEMANAGEMENTSOCIALWORK.COM
REHABILITATION HOSPITAL
REAL PATIENTS. REAL STORIES.
Baylor “helped me pickup the pieces.
”
Patti Foster was on her way to a Bible study, when a semi-truck driver rear-ended the vehicle she was riding in at full speed. “The impact ejected me out of the side of the SUV,” she says. “And from there, life changed.” Patti sustained multiple traumatic injuries, including a traumatic brain injury. She spent five weeks in a coma in ICU and then moved to Baylor. “Baylor taught me how to live again. I was like a 34-year-old infant. I had to relearn everything.” Today, Patti is an inspirational speaker and does voiceovers for radio and TV. She also volunteers at Baylor. “I want to tell other patients not to give up. Because I’m a walking miracle.” Baylor Institute for Rehabilitation is one of only 16 facilities throughout the nation to be designated as a model system of care for patients with traumatic brain injury by the National Institute on Disability and Rehabilitation Research. To make a referral, or for more information, call 1.877.7BAYLOR or visit us online at BaylorHealth.com/BIR. DALLAS t NORTHWEST DALLAS t FORT WORTH t FRISCO t GARLAND t IRVING Baylor Institute for Rehabilitation is part of a comprehensive inpatient and outpatient rehabilitation network formed through a partnership between Baylor Institute for Rehabilitation and Select Medical. Physicians are members of the medical staff at Baylor Institute for Rehabilitation and are neither employees nor agents of Baylor Institute for Rehabilitation, Baylor Health Care System, Select Medical or any of their subsidiaries or affiliates. ©2013 Baylor Health Care System BIR_271 CE 02.13
PLEASE SAY; “I FOUND YOU IN
16
CASEMANAGEMENT SOCIALWORK.”
REHABILITATION HOSPITAL
17
CASEMANAGEMENTSOCIALWORK.COM
SKILLED NURSING & REHAB
!
!
!
!
PLEASE SAY; “I FOUND YOU IN
18
CASEMANAGEMENT SOCIALWORK.”
SKILLED NURSING & REHAB
A name you can trust for rehabilitation and health care.
Post-Surgical, Short-Term Rehab Heartland - Austin Heartland - Bedford ManorCare - Dallas Heartland - Fort Worth Heartland - North Richland Hills Heartland - San Antonio Heartland - San Antonio North ManorCare - Sharpview ManorCare - Webster ManorCare - West Houston ManorCare - Willowbrook
800.736.4427 www.hcr-manorcare.com
19
CASEMANAGEMENTSOCIALWORK.COM
SKILLED NURSING & REHAB
When Compassion Counts, Count on Us. Easy Access - Admissions 24/7
Short-Term Rehabilitation | Complex Medical Care Long Term Care 24/7 Skilled Nursing Care | Physical Therapy Occupational Therapy | Speech Therapy | IV Therapy Comprehensive Wound Care Nutritional Therapy | Respite Care | Hospice Care Secured Unit | Discharge Planning
Estates Healthcare & Rehab Center 201 Sycamore School Rd. Fort Worth, TX 76134 Phone: 817-293-7610 www.estateshealthcare.com
PLEASE SAY; “I FOUND YOU IN
20
CASEMANAGEMENT SOCIALWORK.”
For many caregivers, there comes a point when they are no longer able to take care of their loved one at home. Choosing a residential care facility—a group home, assisted living facility, or nursing home—is a big decision, and it can be hard to know where to start. • It's helpful to gather information about services and options before the need actually arises. This gives you time to explore fully all the possibilities before making a decision. • Determine what facilities are in your area. Doctors, friends and relatives, hospital social workers, and religious organizations may be able to help you identify specific facilities. • Make a list of questions you would like to ask the staff. Think about what is important to you, such as activity programs, transportation, or special units for people with Alzheimer's disease.
21
CASEMANAGEMENTSOCIALWORK.COM
• Contact the places that interest you and make an appointment to visit. Talk to the administration, nursing staff, and residents. • Observe the way the facility runs and how residents are treated. You may want to drop by again unannounced to see if your impressions are the same. • Find out what kinds of programs and services are offered for people with Alzheimer's and their families. Ask about staff training in dementia care, and check to see what the policy is about family participation in planning patient care. • Check on room availability, cost and method of payment, and participation in Medicare or Medicaid. You may want to place your name on a waiting list even if you are not ready to make an immediate decision about long-term care. • Once you have made a decision, be sure you understand the terms of the contract and financial agreement. You may want to have a lawyer review the documents with you before signing. Moving is a big change for both the person with Alzheimer's disease and the caregiver. A case manager or social worker may be able to help you plan for and adjust to the move. It is important to have support during this difficult transition.
Brought to you by
www.bethesdaseniorliving.com
PLEASE SAY; “I FOUND YOU IN
22
CASEMANAGEMENT SOCIALWORK.”
23
CASEMANAGEMENTSOCIALWORK.COM
!
!
!
!
PLEASE SAY; “I FOUND YOU IN
24
CASEMANAGEMENT SOCIALWORK.”