2021 Mercy Hospital Nursing Annual Report

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Messages From Our Leadership Dear Mercy Hospital Nursing Team,

Table of Contents

4 Structural Empowerment 17 Awards & Certifications 2 Leadership Messages

20 Transformational Leadership 21 Exemplary Professional Practice 24 New Knowledge, Innovations, & Improvements Annual Report Acknowledgements Committee Members: Allison Revelas- Chair Vicky Loretto Sarah Wiktor Doug Diver Suzie Coppola Joan Vetter Elaine Keegan Alex Foley Alex Gorrow Melanie Griffis- Editing/Layout

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Well, just when we thought it was over, it was back in 2021. The pandemic continued to impact our lives and the work we do each day. Your annual report theme this year, “Nurses: the Courage to Care and the Strength to Help,” is a perfect way to describe our nursing team who faced challenge after challenge.

Eddie Bratko After nearly two years of stress, anxiety, Mercy Hospital President long hours, and another significant COVID surge, we were tired but didn’t stop. Coupled with social unrest throughout the country and a work stoppage in October, we persevered. Yes, you—our nurses—have shown courage, strength, and most of all, resilience. During these trying times, it’s more important than ever that we unite together as a hospital family as it will bring us even greater strength to carry on our Catholic Health mission and deliver quality, compassionate care to our community.

Through it all, your selfless dedication to our patients helped Mercy Hospital achieve national recognition for quality care despite everything we faced. In 2021, Mercy Hospital was rated among the best hospitals in the nation for heart bypass surgery, aortic valve surgery and care for stroke, heart failure, COPD, and diabetes by U.S. News and World Report. In addition, the American Heart/Stroke Association presented Mercy with the Stroke Gold Plus Quality Achievement Award for the ninth year in a row and the Gold Quality Achievement Award for Heart Attack Care. We also received the Healthgrades 2021 Labor and Delivery Excellence Award, placing Mercy Hospital in the top 10% of all hospitals evaluated in the nation for exceptional care of mothers during and after labor and delivery. You are the backbone of the hospital and it is your commitment to making a difference in the lives of our patients and their families that is the basis for our transformational work—and it shows during these challenging times and every day. Thank you for all that you do. Sincerely,

Eddie Bratko Mercy Hospital President


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