Physician Welcome Guide

Welcome to Catholic Health Physician Partners

It is an honor to have you join the team.

As part of Catholic Health, we play a central role in achieving the system-wide goal to pair clinical excellence with an unrivaled patient experience.

As providers, we know that clinical excellence begins with coordinated, evidence-based and data-driven care. We know that humanizing the delivery of medicine elevates our clinical expertise in the eyes of our patients.

Enclosed in this packet is information to introduce you to Catholic Health. These materials have been selected by our physicians, for the benefit of our physicians. Examples include:

• An overview of our in-network service offerings. When you align with your colleagues here and utilize services within the network—including Catholic Health hospitals, ambulatory care facilities and home care—you establish a continuum of care designed to promote optimal outcomes for your patients.

• Instructions for gaining access to the Physician Portal, which contains your personalized quality metrics, a list of upcoming CME opportunities, important documents, like managed care forms, and so much more.

• Information about our Practice Unite/Uniphy and Imprivata smart phone apps, which are tools to help you stay connected to your colleagues and up-to-date on important announcements.

In addition, all new physicians participate in our mandatory “New Physician Intro & Welcome Session.” This session is separate from your orientation, providing you operational information and an opportunity to interact with some of your new colleagues.

I trust you will find that we at Catholic Health Physician Partners are a very collegial group. We uphold and foster the highest standards of health care throughout, ever striving to promote effective, efficient care, and improve population health so that your patients can live healthier, more productive lives.

We are honored that you have chosen us as your partner. We look forward to a positive working relationship and continued engagement.

Sincerely,

Avni Thakore, MD, FACC President, Catholic Health Physician Partners

Welcome to Catholic Health Physician Partners

As part of Catholic Health, we play a central role in achieving the system-wide goal to pair clinical excellence with an unrivaled patient experience.

As population health leaders, we know that clinical excellence begins with coordinated, evidence-based and data-driven care. We know that humanizing the delivery of medicine elevates our clinical expertise in the eyes of our patients.

And so, we will do everything we can to ensure that you are successful as a Catholic Health practitioner, and as our business partner in value-based care.

As a first step, we are enclosing information to introduce you to Catholic Health. These materials have been selected by our physicians, for the benefit of our physicians. Examples include:

• An overview our in-network service offerings. When you align with your colleagues here and utilize services within the network—including Catholic Health hospitals, ambulatory care facilities and home care—you establish a continuum of care designed to promote optimal outcomes for your patients.

• Information about our Practice Unite/Uniphy and Imprivata smart phone apps, which are tools to help you stay connected to your colleagues and up-to-date on important announcements.

• Instructions for gaining access to the Physician Portal, which contains your personalized quality metrics, a running list of upcoming CME opportunities, important documents, like managed care forms, and so much more.

In addition, all new physicians participate in our compulsory “New Physician Intro & Welcome Session.” This session differs from your orientation, providing an opportunity for you to interact with some of your new colleagues. By the time you receive this letter, you are already scheduled for a date and time for your session. If you do not have those details on hand, please reach out to us or your assigned Provider Engagement Manager.

As you begin practicing, you’ll find that we at Catholic Health Physician Partners are a very collegial group.

We uphold and foster the highest standards of health care throughout, ever striving to promote effective, efficient care, and improve population health so that your patients can live healthier, more productive lives.

We are honored that you have chosen us as your partners. We look forward to a positive working relationship and a continued engagement going forward.

Sincerely,

Wayne Ziemann Vice President, Population Health Administration email: wayned.ziemann@chsli.org

Asha Cesar, MPH Executive Director, IPA & ACO Catholic Health Physician Partners email: asha.cesar@chsli.org

We are very happy to have you on the team.

A physician’s guide to system leadership

Welcome to Catholic Health

You’ve joined Catholic Health at a pivotal time. We’re in the midst of a strategic transition evolving from a collection of affiliated hospitals to becoming a tightly integrated health care system, inclusive of hundreds of employed physician practices, superb imaging facilities, accredited cancer institutes, awardwinning rehabilitation centers and numerous multispecialty ambulatory care locations. As Long Island’s third largest employer, Catholic Health encompasses some of our region’s finest health and human services agencies. Our flagship, St. Francis Hospital & Heart Center®, is recognized as a national leader in several specialties.

With your help and expertise, we will realize our vision of being recognized as the premier health care system on Long Island.

We’ve prepared this kit to give you a thorough overview of Catholic Health. I also invite you to learn more about our Executive Leadership Team by visiting chsli.org/about-catholic-health/our-leadership.

Welcome aboard!

Patrick M. O’Shaughnessy, DO, MBA President & Chief Executive Officer

Executive leadership

Jason M. Golbin, DO, MBA, MS Executive Vice President Chief Medical Officer

245 Old Country Road, Melville, NY 11747

T (631) 465-6000

email: chppmedicalgroup@chsli.org

Avni Thakore, MD President, Catholic Health Physician Partners

Joseph O’Doherty

Chief Operating Officer and Senior Vice President, Finance

Naz Khan, MD, MBA, FAAFP

Chief Medical Officer, Catholic Health Physician Partners

Joseph Antonik

Vice President, Operations

John Rosellini

Vice President, Recruitment and Contracting

Dennis

Verzi,

DPT Executive Vice President Chief Operating Officer

Physician Partners leadership

Alicia DiLavore, MBA, BSN, RN, CENP Assistant Vice President Practice Management

Maria Calma-Ewing Assistant Vice President Practice Management

John Simmons Assistant Vice President Practice Management

Donna M. Abrusci Assistant Vice President Human Resources

Danielle Nosworthy, MBA

Assistant Vice President Neurosciences

Fannie Cheng Assistant Vice President Physician Engagement

Patricia Hodnett, RN Director, Clinical Initiatives

Kristina Betancourt Director, Physician Relations

Independent Physician Association (IPA) leadership

Joseph Lamantia

Executive Vice President & Chief Transformation Officer

Anthony Ardito, MD

Chief Medical Officer

email: anthony.ardito@chsli.org

Asha Cesar Executive Director, ACO/IPA email: asha.cesar@chsli.org

Tracee Thomson Vice President

Physician Alignment and Recruitment email: tracee.thomson@chsli.org

Wayne Ziemann

Vice President

Population Health Administration

email: wayned.ziemann@chsli.org

Hospital & Continuing Care leadership

Good Samaritan University Hospital

1000 Montauk Highway West Islip, NY 11795

T (631) 376-3000

President:

Ruth E. Hennessey

Chief Medical Officer & Senior Vice

President of Medical Affairs:

Donald Teplitz, DO, MSHCDL, CHCQM

Assistant Vice President of Hospital-Based Physicians:

Anthony Uberti

Mercy Hospital

1000 North Village Avenue Rockville Centre, NY 11570

T (516) 626-3729

President:

Joseph Manopella, MBA

Chief Medical Officer & Vice President, Medical Affairs:

Shan Ahmed, DO, MS, FACOEP, FACEP, CHCQM

Director of Hospitalist Services:

Aleem Ali, MD

Service line leadership

Primary Care

Anthony Ardito, MD Vice President, Primary Care Services

Jacqueline Selva, MBA-HCL Assistant Vice President Primary Care Services

Women & Children’s Health

Yi-Chun Lee, MD

Chair, Women’s Health Services

Catherine Caronia, MD Chair, Pediatrics

Patricia Daye

Vice President, Women & Children’s Health Services

Oncology

Bhoomi Mehrotra, MD

Chair, Cancer Services

Dan Loen

Vice President, Oncology Services

Surgical

Gary Gecelter, MD

Chair, Surgery Services & Surgical Oncology Services

St. Francis Hospital &

Heart Center®

100 Port Washington Boulevard Roslyn, NY 11576

T (516) 562-6000

President:

Charles L. Lucore, MD, MBA

Chief Medical Officer:

Ronald J. Gulotta, MD, MBA

Director of Hospitalist Program: Nancy K. Zeitoun, MD

St. Charles Hospital

200 Belle Terre Road Port Jefferson, NY 11777

T (631) 474-6000

President:

James O’Connor

Chief Medical Officer:

Sunil Dhuper, MD, FCCP

Director of Hospitalist Program: Sung Whang, MD

St. Catherine of Siena Hospital

50 Route 25A Smithtown, NY 11787

T (631) 862-3000

President:

Declan Doyle, MBA

Chief Medical Officer:

Mickel Khlat, DO, MBA

Director of Hospitalist Program: Robert Courgi, MD, FACE

St. Joseph Hospital

4295 Hempstead Turnpike

Bethpage, NY 11714

T (516) 579-6000

President:

Christopher Nelson, MBA

Chief Medical Officer:

Howard L. Sussman, MD, MBA, FACS

Director of Hospitalist Services: Joshua Falk, MD

Home Care/Hospice

President: Kim Kranz, RN, MS, CHPCA

Chief Marketing Officer: Tarek Zetoune, MD

Cardiology

Richard Shlofmitz, MD Chair, Cardiovascular Services

Newell Robinson, MD Chair, Cardiothoracic Surgery

Sumita Yadav, MBBS, MHA Vice President, Cardiology Services

Orthopedics

Richard D’Agostino, MD Chair, Orthopedics

Douglas Petraco, MD Chair, Orthopedics

Allison Roditi Vice President, Orthopedic Services

Neuroscience

Bruce Mayerson, MD

Co-chair, Neuroscience Service Line & Clinical Lead of Neurology

Kimon Bekelis, MD

Chair, Neurointerventional Services

Gary Perodin

Vice President, Neuroscience & Behaviorial Health Services

Bariatrics

Shawn Garber, MD

Chair, Bariatrics

Patricia Daye

Vice President, Bariatric Services

Behavioral Health

Ronald Brenner, MD

Chair, Behavioral Health Services

Patricia Daye

Vice President, Behavioral Health Services

Emergency Medicine

Christopher Raio, MD

Chair, Emergency Medicine Services

Laboratory

William Engellenner, MD

Chair, Laboratory Services

Mary Hotaling, PhD

Vice President, Laboratory Service Line

Our vision forward

Mission Statement

We, at Catholic Health, humbly join together to bring Christ’s healing mission and the mission of mercy of the Catholic Church expressed in Catholic health care to our communities.

Our Vision Forward

Catholic Health will be recognized as the premier health system on Long Island.

We commit to excellence in all we do by providing care that is state of the art, compassionate and patient-centered. Every person, every time.

Driven by innovation, rooted in our Catholic faith, and grounded in our humanity, we will transform the way health care is delivered to become the most trusted health partner to all communities we serve.

Our Core Values, I-CARE

Integrity: We are who we say we are and act in accordance with the Splendor of Truth of our Catholic moral teaching and our Catholic values.

Compassion: We have compassion for our patients, see the suffering Christ in them, strive to alleviate suffering and serve the spiritual, physical and emotional needs of our patients.

Accountability: We take responsibility for our actions and their consequences.

Respect: We honor the sanctity of life at every stage of life and the dignity of every person, and incorporate all the principles of Catholic social teaching in our relationships and advocacy.

Excellence: We seek the glory of God in the compassionate service of our patients, and we strive to do the best that can be done, whatever our role.

Finding care

Caring for You. All of You.

Welcome to a health system focused solely on you.

One that believes you should never have to sacrifice individual attention for innovative treatments. And one that understands there’s a big difference between simply providing care and truly caring.

At Catholic Health, everything we do starts with you and your health.

Doctors

At Catholic Health, our caring physicians provide the best of the art and science of medicine to enhance your life.

Primary Care

• Family Medicine

• Internal Medicine Specialists

• Allergy & Immunology

• Anesthesiology

• Bariatrics

• Cardiology

• Colon & Rectal

• Dermatology

• Dental Specialties

• Endocrinology

• ENT

• Gastroenterology

• Gynecology

• Immunology

• Nephrology

• Neurology

• Obstetrics

• Oncology/Hematology

• Ophthalmology

• Pediatrics

• Geriatrics

• Orthopedics

• Pain Management

• Palliative Medicine

• Pathology

• Pediatric – All Medical Specialties

• Physiatrist

• Podiatry

• Pulmonology

• Radiology

• Rheumatology

• Sleep Medicine

• Surgery

• Thoracic

• Urology

• Vascular

Find a Catholic Health physician near you: (866) MY-LI-DOC (866-695-4362) or visit chsli.org/FindaDoc

Brain & Spine (Neuroscience)

Our neuroscience team provides state-of-the-art care for your spine and brain. Whether you suffer from back or neck pain, have experienced a stroke or brain aneurysm, or require surgery for a neurological condition, we bring together our experts from several medical disciplines to form a team primed to deliver leading-edge technologies and treatment techniques.

• Emergency Room

• Stroke & Brain Aneurysm Centers

• Spine Program

• Neurointervention

• Neurorehabilitation (for Stroke, Parkinson’s & more) (855) 247-4500

Heart & Vascular Care

The best medicine is rooted in something more than just the highest science. At Catholic Health, it’s a culture that reveres your humanity as much as your physiology. And you can find it at St. Francis Heart Center, home of Long Island’s most awarded heart program. It’s not a singular place but an Island-wide program of cardiovascular services available at multiple locations across the Catholic Health system.

Find a Catholic Health cardiovascular specialist near you: (866) MY-LI-DOC (866-695-4362)

Hospitals

Catholic Health’s six hospitals across Long Island deliver high-quality, compassionate care at critical moments. All hold The Joint Commission’s Gold Seal of Approval® and all have achieved the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Quality Achievement Award. Our emergency departments serve as vital resources to their surrounding communities.

St. Francis Hospital & Heart Center®, Roslyn ........... (516) 562-6000

Mercy Hospital, Rockville Centre ............................... (516) 705-2525

Good Samaritan University Hospital, West Islip (631) 376-3000

St. Joseph Hospital, Bethpage (516) 579-6000

St. Catherine of Siena Hospital, Smithtown (631) 862-3000

St. Charles Hospital, Port Jefferson (631) 474-6000

Home Care

We deliver the comforting care you’ve come to expect from us in the exact place where you want to have it—right in your own home. Regardless of what hospital or health care facility you are discharged from, our home care professionals can visit you in Suffolk, Nassau and Queens. Our services include:

• Fall Reduction Education

• Home Health Aides

• Infusion Services

• Medication Management

• Medical Social Work

• Nursing

• Nutritional Counseling

• Palliative Care

(631) 465-6830

Cancer Care

At Catholic Health, we see every cancer patient as a unique individual, not a statistic. Our highly-skilled team of professionals is here for you every step of the way, supporting you with personalized treatment plans.

Find a Catholic Health cancer specialist near you: (844) 86-CANCER

• Pastoral Care

• Patient Self-Management

• Physical & Occupational Therapy

• Speech Language

Pathology

• Telehealth Monitoring

• Wound Care Education

• The Cancer Institute at Good Samaritan University Hospital

West Islip, NY

• The Cancer Institute at St. Francis Hospital

East Hills, NY

• The Cancer Institute at Mercy Hospital

Rockville Centre, NY

• The Cancer Institute at St. Joseph Hospital

Bethpage, NY

Home Infusion

Servicing all of Long Island and Queens, Catholic Health is proud to offer home infusion services. Our dedicated team specializes in your therapy and partners with your physician, ensuring the best possible outcomes. We also provide IV medications administration, specialty infusion therapy, central and parenteral nutrition.

For more information, call (516) 207-7300 or email homeinfusion@chsli.org

Hospice Care

No matter where you live on Long Island, our hospice care expands and enhances health care to the end-of-life for those you hold dear. Steadfast in our commitment to comfort, we deliver most hospice right in your own home, although we can reach you and your loved ones in a hospital or facility dedicated to skilled nursing or hospice. In helping you to control symptoms, our hospice care empowers you to focus on what matters to you the most – those you love.

(631) 465-6363

Imaging

We offer imaging to help your physician better understand your health, image-guided procedures to keep you out of the operating room and state-of-the-art technologies which deliver new levels of visual precision during your surgery. Our specialized imaging programs, such as women’s health and cardiac imaging, address specific needs.

• CT

• Mammography

• MRI

• Nuclear Medicine

• PET/CT Imaging

• Ultrasound

• X-Ray

Find Catholic Health imaging near you: (855) 247-4500

Ambulatory Care at Lake Success (X-Ray only)

Diagnostic Imaging at Centereach

St. Francis Diagnostic Imaging

East Hills

St. Catherine Diagnostic Imaging Commack

Other diagnostic or preoperative imaging locations

Bethpage Roslyn Greenvale Smithtown

Port Jefferson West Islip

Rockville Centre

Laboratory

Catholic Health offers comprehensive testing services that provide you and your doctor accurate, timely and appropriate test results that are crucial to your care and treatment plan. Our labs are Joint Commission accredited and fully licensed and approved by the New York State Department of Health. For hours and more information, call a Catholic Health laboratory location near you: (855) 247-4500

Bethpage Rockville Centre Smithtown East Hills Roslyn West Islip

Port Jefferson

Catholic Health offers Quest Diagnostics as a single source laboratory solution to its physician network. Visit questdiagnostics.com for location information.

Nursing & Rehabilitation

Catholic Health's continuing care division boasts award-winning nursing & rehabilitation centers. Our Lady of Consolation Nursing & Rehabilitation - West Islip.........................................

Good Samaritan Nursing & Rehabilitation - Sayville

(631) 587-1600

(631) 244-2400 St. Catherine of Siena Nursing & Rehabilitation - Smithtown ...................................... (631) 862-3900

Orthopedics

With locations throughout Long Island, the experienced orthopedic specialists of Catholic Health can set you free from pain and get you moving again. We offer a full spectrum of care, including the latest minimally invasive procedures and non-surgical approaches. Our services include:

• Foot and Ankle

• Hand

• Hip

• Joint Replacement

• Knee

• Occupational Therapy

• Pain Management

• Pediatrics

• Physical Therapy

• Shoulder

• Spine

• Sports Medicine

• Upper Extremity

Find a Catholic Health orthopedic specialist near you: (866) MY-LI-DOC (866-695-4362)

Outpatient Physical Therapy & Rehabilitation

Catholic Health provides the highest level of rehabilitation services for adult and pediatric patients recovering from an injury or condition. Our expansive network of rehabilitation services includes acute inpatient rehabilitation programs as well as a large network of outpatient physical therapy and rehabilitation locations throughout Long Island.

Centereach

Commack .............................................................................

Wound Care & Hyperbaric Medicine

The Center for Hyperbaric Medicine & Wound Healing at Catholic Health is a comprehensive healing center that treats all wounds, but specializes in those that have become difficult to heal. Using a variety of traditional and advanced therapies, including HBO therapy, our multidisciplinary team of specialists will customize an aggressive & effective treatment plan to aid and accelerate the healing process in chronic or non-healing wounds.

(631) 580-2526

(631) 784-1960

East Setauket....................................................................... (631) 751-8000

Melville

Patchogue

Port Jefferson

Ronkonkoma

(631) 577-3400

(631) 207-2370

(631) 474-6111

(631) 580-8720

Smithtown ........................................................................... (631) 382-4550

West Babylon ......................................................................

(631) 465-7150

Westbury (opening Summer 2023) ................................. (516) 421-4270

Sleep Medicine

In partnership with United Sleep Diagnostics, Catholic Health’s Sleep Program offers comprehensive adult and pediatric services to diagnose and treat sleep disorders, including insomnia, narcolepsy, restless syndrome and sleep apnea.

Good Samaritan University Hospital, West Islip. (631) 376-4299

Good Samaritan Pediatric Sleep Center, Babylon (631) 321-2100

Mercy Hospital, Rockville Centre .................................... (516) 218-9097

St. Catherine of Siena Hospital, Smithown ................... (631) 716-4447 St. Charles Hospital, Port Jefferson ................................. (631) 474-6277

St. Joseph Hospital, Bethpage (516) 520-2521

For more information, visit chsli.org/services/sleep-medicine

Weight Loss/Management

At Catholic Health, we understand that learning to manage your weight is less about the scale and more about the changes you want to see in your life. Our team of clinical experts are ready to empower and guide you as you achieve your goals. We offer a wide range of services including:

• Bariatric Surgery: Adults & Adolescents

• Medically Supervised Weight Loss

• Diabetes Education & Management Program

• Nutritional Counseling

• Plastic Surgery and Body Contouring

• Seminars and Support Groups

Find a Catholic Health specialist near you: (855) 247-4500

Rockville Centre

Smithtown

(516) 705-3950

(631) 784-7200

Bethpage ......................................................................(516) 520-2788

Port Jefferson ...............................................................(631) 465-2950

Women’s Health

Catholic Health is committed to women and their unique health care needs. Our Women’s Health program supports women at all stages of life. We offer a wide range of services in specialties including:

• Breast Health

• Gynecologic Oncology

• Maternal Fetal Medicine

• Obstetrics

• Pelvic Health & Urogynecology

Find a Catholic Health women’s health specialist near you: (855) 247-4500

Gianna Center for Women’s Health

and Fertility

At Catholic Health, unexplained infertility is a symptom, not a diagnosis. We provide innovative support to discover why. Specialized physicians use holistic restorative approaches to uncover and treat the underlying causes of infertility.

Gianna Center Locations:

Babylon, Rockville Centre, New York City (855) 247-4500

Surgery

Ambulatory Surgery Centers

Catholic Health brings exciting, state-of-the-art technologies and advanced surgical procedures to Long Island. Our robotic and imaging technologies aim to deliver a level of precision that can reduce your wpain, shorten your hospital stay and get you back to what–and who–you love sooner. We also provide same-day surgeries.

Ambulatory Care at East Hills

2200 Northern Boulevard

East Hills, NY 11548

Catholic Health Physician Partners Ambulatory Care at East Hills is an outpatient campus for same-day nonsurgical and surgical procedures. Patients have access to the award-winning care of St. Francis Hospital & Heart Center® for cancer, cardiology and orthopedics as well as excellence in diagnostic imaging and pain management.

For more information, please call (516) 622-4543

PrecisionCare Surgery Center

28 Research Way

East Setauket, NY 11733

Board-certified orthopedic surgeons at PrecisionCare Surgery Center in East Setauket, NY, specialize in complex outpatient procedures, including total joint replacement, spine, sports medicine and general orthopedic surgeries. The center has four operating rooms and 16 pre- and post-operative beds.

For more information, please call (631) 380-2710

The Center for Advanced Spine and Joint Surgery

125 Kennedy Drive, Suite 300

Hauppauge, NY 11788

Board-certified surgeons specialize in sports medicine, pain management, spine, general orthopedic and podiatry care.

For more information, please call (934) 223-4500

Medical Transport (Emergency & Non-Emergency)

As Catholic Health’s preferred medical transport partner, Hunter EMS has a fleet of vehicles branded with the Catholic Health logo, stationed at each of our hospitals and in the communities we serve. Hunter EMS is a fee-for-service program. Out-of-pocket costs vary based on the patient’s insurance benefits. To discuss insurance coverage for ambulance transports, please call (631) 777-5600.

For emergencies: 911

For urgent medical issues: (516/631) 719-4357

A service of Hunter EMS

For transportation to medical appointments: (631) 777-5600

A service of Hunter EMS

Behavioral Health

Encompassing a wide range of programs and resources relating to mental health, behavioral health or substance abuse, Behavioral Health underscores our commitment to the communities we serve.

For more information, please call (844) 737-4247.

To view support groups hosted at Catholic Health facilities, visit chsli.org/events-list

Psychiatry Other Mental Health

Central Intake: Inpatient & Outpatient

OnTrack NY Program (Ages 16-30)

Electroconvulsive Therapy

Adult (18+) Unit

Partial Hospitalization Program (Psychiatric)

Crisis

Medication Management

Telepsychiatry

Outpatient Clinics

Neurologic Rehabilitation/Disease Care

Family Counseling

Bereavement Services

Smoking Cessation

Stress Management Program

Crisis Pregnancy Support

Dementia Disease Care

Alcohol and Drug

Addiction Recovery Services (Medication-Assisted Treatment)

Alcohol and Substance Abuse Rehabilitation Services

Medically Assisted Withdrawal Chemical Dependence Crisis Center Chemical Dependence: OP Clinics

Detoxification: (Adult IP, 19+) (Medication-Assisted Treatment)

Detoxification: (Teen IP, 13-18) (Medication-Assisted Treatment)

Withdrawal Management

Expert imaging

Ambulatory Care locations

St. Catherine Diagnostic Imaging

500 Commack Road, Suite 150C

Commack, NY 11725

T (934) 223-7171

Monday – Friday

8:00 am – 6:00 pm

• 3T MRI

• Diagnostic X-ray

• PET CT • Echocardiogram

• CT Scan • Bone density

• Ultrasound

St. Francis Diagnostic Imaging

2200 Northern Boulevard

East Hills, NY 11576

T (516) 563-7100

Monday – Friday

8:00 am – 6:00 pm

• 3T MRI

• Ultrasound

• PET CT • Diagnostic X-ray

• CT Scan • Echocardiogram

Ambulatory Care at Lake Success

4 Ohio Drive, Suite 200

Lake Success, NY 11042

T (516) 775-4545

Monday – Friday

8:00 am – 6:00 pm

• Radiology (X-ray only)

Ambulatory & Urgent Care at Centereach

2112 Middle Country Road

Centereach, NY 11720

• 3T MRI

• CT Scan

• X-ray

• Ultrasound

• Echocardiogram

• Bone density

• Breast imaging

Hospital locations

Good Samaritan University Hospital Imaging

1000 Montauk Highway

West Islip, NY 11796

T (631) 376-4027

Mercy Hospital Radiology

1000 North Village Avenue

Rockville Centre, NY 11570

T (516) 626-3729

St. Charles Hospital Radiology

200 Belle Terre Road

Port Jefferson, NY 11777

T (631) 474-6163

Cardiac and other imaging services

St. Francis Hospital & Heart Center®

Cardiac imaging:

• CTA coronary arteries

• Cardiac MRI

• Cardiac PET

• Coronary calcium score

T (516) 563-7100, option #1

Other imaging:

• Nuclear SPECT cardiology

• Nuclear medicine

• Transesophageal Echocardiogram (TEE)

• Stress ECHO

T (516) 563-7100, option #2

St. Joseph Hospital Radiology

4295 Hempstead Turnpike

Bethpage, NY 11714

T (516) 579-6000

St. Catherine of Siena Hospital Radiology

50 Route 25A

Smithtown, NY 11787

T (631) 870-3444

St. Francis Hospital & Heart Center® Radiology

100 Port Washington Boulevard

Roslyn, NY 11576

T (516) 562-6500

Good Samaritan University Hospital

• CTA coronary arteries

• Angiograms

• CT chest

T (631) 376-4027

Women's imaging centers

Bishop McGann Women’s Imaging Center at Mercy Hospital

1000 North Village Avenue

Rockville Centre, NY 11570

T (516) 626-3729

Imaging services:

• 2D and 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

• Breast MRI

• Breast ultrasound

• Breast biopsy

• Molecular Breast Imaging (MBI)

• Bone density

Good Samaritan University Hospital Women’s Imaging Center

735 Montauk Highway

West Islip, NY 11796

T (631) 376-4440

Imaging services:

• 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

• Breast MRI

• Breast ultrasound

• Breast biopsy

• Bone density

The Women’s Health Center of St. Francis Hospital & Heart Center®

101 Northern Boulevard

Greenvale, NY 11548

T (516) 705-6627

Imaging services:

• 2D and 3D digital breast tomosynthesis (3D mammography) with computer-aided detection (CAD)

• Breast MRI

• Breast ultrasound

Scan for more information or to find a Catholic Health imaging center near you.

For more information about My CHS Rx:

Bethpage

St. Joseph Hospital

(516) 207-7100

Fax: (516) 207-7015

MyCHSRx.SJH@chsli.org

Port Jefferson

St. Charles Hospital

(631) 465-7170

Fax: (631) 465-7175

MyCHSRx.SCH@chsli.org

Rockville Centre

Mercy Hospital

(516) 705-2370

Fax: (516) 705-2379

MyCHSRx.MMC@chsli.org

Roslyn

St Francis Hospital & Heart Center®

(516) 414-3077

My CHS Rx Pharmacy

Fax: (516) 414-3110

MyCHSRx.SFH@chsli.org

Smithtown

St. Catherine of Siena Hospital

(631) 862-3662

Fax: (631) 862-3663

MyCHSRx.SCS@chsli.org

West Islip

Good Samaritan University Hospital

Commitment to excellence

Catholic Health is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards for high quality care.

Catholic Health is proud to have earned URAC accreditation for Specialty Pharmacy for high quality care and patient safety.

(631) 417-8780

Fax: (631) 417-8783

MyCHSRx.GSH@chsli.org

Whether your medications are prescribed by your own doctor or by a discharging physician at a Catholic Health hospital, you can take advantage of My CHS Rx right away. Get

chsli.org/services/pharmacy

Follow Catholic Health

Benefits of using My CHS Rx

How My CHS Rx works

• Tell your physician to e-prescribe your medication to My CHS Rx.

• Prescriptions will be electronically submitted by your physician and automatically sent to My CHS Rx where they will be verified and filled.

If you are currently admitted to a Catholic Health hospital, your discharging physician will submit the prescription. You’ll be visited as early as possible during your hospital stay by a My CHS Rx staff member who will get the information needed to fill your prescription(s).

• Education will be provided to help you better understand and follow your medication treatment plan. You can involve family and caregivers in the counseling process.

• Doctors, office staff and/or pharmacy staff will discuss and resolve medication issues with you (such as medications not covered by your insurance) before you are discharged from a Catholic Health hospital or leave your Catholic Health Physician Partners office.

FAQs: General

Will you accept my prescription insurance plan?

We accept most prescription insurance plans and can directly bill your prescription to your insurance provider. You are responsible for any copay required by your insurance carrier when your medications are delivered.

What types of payment do you accept for prescriptions?

My CHS Rx accepts credit cards. For patients admitted to a Catholic Health hospital, cash and check are also accepted.

What if I cannot afford my medications?

My CHS Rx representatives can connect you with resources to help lower your prescription drug costs.

FAQs: Using My CHS Rx during your hospital stay

Can my prescription costs be added to my Catholic Health hospital bill? Prescriptions filled by My CHS Rx while in the hospital cannot be added to your Catholic Health hospital bill. However, we are able to collect your copay when we deliver the medication to your bedside.

What if I forget to bring my prescription insurance card to the hospital?

My CHS Rx can contact your current pharmacy or your family members to retrieve your insurance information.

Quest Diagnostics® is a primary reference lab for providers within Catholic Health Physician Partners.

For providers

Industry-leading broad test menu

Quest Diagnostics offers the broadest test menu in the industry, from routine to advanced diagnostics, including pathology, molecular and genetic tests, to help you and your patients make more informed decisions.

Regional labs for fast turnaround times

An extensive lab network enables fast turnaround times for most testing, as well as esoteric testing through the Nichols Institute, Cleveland HeartLab® and other Centers of Excellence. There are 38 patient service centers serving Long Island.

The world’s leading provider of diagnostic information services

Quest Diagnostics is in-network with every major insurance carrier, including Healthfirst®, UnitedHealthcare®, Oxford and Cigna®. Quest Diagnostics is also the preferred provider for Aetna®, EmblemHealth®, HIP/GHI and Empire Blue Cross Blue Shield® HMO/EPO.

Expanded access to specialists and education

With Quest Diagnostics you have access to 600 MDs and PhDs, and 20 lab-based genetic counselors available for consultation. Physicians also are invited to participate in complimentary educational webinars, including some for CME credit.

Long Island & Queens Patient Service Centers

Quest has significantly increased their COVID-19 molecular testing capacity and will continue to scale up capacity. COVID-19 is unpredictable, and Quest will continue to monitor the situation closely should evolving dynamics affecting demand, supplies, and other factors cause expectations for turnaround time to change.

This means you, as a provider, can access a single-source vendor for a broad range of high-quality diagnostic tests.

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Office hours are subject to change, please visit appointment.questdiagnostics.com for the most up-to-date information or to schedule an appointment.

Central Referral Office

Connecting patients to the right care, at the right time with (866) MY-LI-DOC (866) 695-4362

What is the Central Referral Office (CRO)?

Catholic Health is focused on quality and providing patients with efficient, coordinated care. The CRO is the hub for patient care coordination. CRO office staff act as a seamless bridge between a patient’s primary care physician and the local specialist.

Driving in-network utilization

Through the CRO, patients have a single point of contact at Catholic Health—simplifying the process of connecting them to the right specialist or resources appropriate for their health care needs.

The CRO team provides much needed services, including:

• Scheduling initial appointments with health care specialists in a timely manner.

• Assisting with follow-up appointments after Emergency Department discharge.

• Obtaining the necessary insurance authorization and closing the referral loop.

Catholic Health Video Visits gives you easy online access to your physician.

Catholic Health Video Visits offers ‘virtual visits’ so you can easily get prompt care from the comfort of your home. All you need is a phone, computer or tablet.

It’s as easy as 1,2,3…

Call to request a Video Visit

•Call your Catholic Health Physician Partners practice. Staff will register you

•Your physician’s office will get you set up and go over a few easy technical basics.

Connect securely

•When your physician calls, your online connection is secure.

Catholic

Health

Video Visits gives you access

to a physician 24/7

To request an immediate online visit:

• Get started: Download the mobile app for iPhone or Android or visit chVideoVisits.org

• Register your account: Create a username and password

• Request a visit: A doctor is now just a click away

Use Catholic Health Video Visits for:

Non-emergency medical issues

Answers to questions

Follow-up visits

New prescriptions or refills

chvideovisits.org

Catholic Health Video Visits basics

• Only one patient per virtual visit is allowed.

• Video Visits should be held in a room with good lighting and no distractions.

• Write down a list of questions and the reason for your visit ahead of time.

• Have your current medication list available.

• If you have home medical equipment:

▸Take your temperature before your Video Visit.

▸Take your blood pressure beforehand.

▸Diabetic patients should take a finger stick for blood sugar.

• Should you need to show the doctor a specific body part, dress in a way that allows you to do so easily.

• Have relevant pictures or medical reports handy.

Catholic Health Video Visits technology tips

• Test your Wi-Fi and internet connections before your Video Visit. Close other applications and test your microphone, volume and video.

• Be sure your device is fully charged.

• Have your camera at eye level.

• Visit the Catholic Health Video Visits website or download the mobile app for iPhone or Android and click “Register Your Account.” You will be guided through step-by-step instructions.

chvideovisits.org

Stay connected by visiting the physician portal designed specifically for you

Find up-to-date information critical to your success

You will be granted access to the Catholic Health Physician Partners portal. Please reference the following instructions once you have your login credentials.

To access the Catholic Health Physician Partners portal from outside the Catholic Health network visit, chsli.org/remote-access-portal.

Here you will find:

1 First time setup instructions

2. A link to download the Imprivata app, which is needed for authentication

3 A link to the portal login screen

To access the portal from a device located on the Catholic Health network, navigate to the intranet homepage and click through to the Catholic Health Physician Partners portal’s login screen.

Stay connected using the Practice Unite app

Communicate with your Catholic Health colleagues at the press of a button

Practice Unite is the only approved platform for HIPAA-compliant text messaging across Catholic Health.

Mobile directory

Search for Catholic Health physicians. Send referrals at the press of a button. Find and contact physicians in the network.

Physician profiles

Learn about your colleagues before you contact them.

Secure messaging

Collaborate on cases using HIPAA-compliant text messages and attachment sharing for images, case notes and PHI.

More features for more efficiency

See who is on call. Receive patient notifications. Plan your schedule. Stay abreast of Catholic Health news.

Practice Unite is available for iPhone and Android devices. Please see download and usage instructions on the reverse side.

Catholic Health service desk: (631) 465-4200

Practice Unite Quick Start Guide

Download Practice Unite

iPhone users: Download the app from the App Store. Android users: Download the app from the Google Play Store.

Then:

a. Click Install then open to begin.

b. Select Catholic Health as your organization.

c. Click the ‘CHSLI ID Login’ link and enter your network username and password.

d. Accept the User Terms & Conditions.

e. Choose a 4 digit PIN #. Utilizing a PIN is critical in protecting Patient Health Information.

To access Practice Unite on a desktop computer, go to the Catholic Health intranet homepage, click the "My Apps & Tools" button under the "My Apps & Tools" menu. Practice Unite is listed under "P".

Communicating with colleagues

How do I send a secure text message?

Click on the “Secure Text” icon > Click on the “Contacts” tab. Here you can search by name, specialty or unit/department. Click on the name of the individual to whom your message will be sent.

What do the red and green dots next to someone’s name mean?

A solid green dot indicates that the person is available on Practice Unite; a hollow green dot indicates that the person is covered by another user. A red dot indicates that the person is “unavailable.” The absence of a dot indicates that the person has not activated their app, and is not available by secure text messaging.

How will I know if my secure message has been read?

Once the person to whom the message has been sent reads your message, an “R” will appear below the message, along with the date and time the message was read.

How do I take and send secure photos?

If you would like to attach a photo to your secure text message simply click “Secure Text,” enter the person you would like to send a photo to, and then click “Attach Photo.” You can then either (i) attach a photo from your secure photo album or (ii) take a new secure photo.

How do I create a “Group Chat” and send “Group Chat” Messages?

Click “Secure Text,” and select “Groups." To create a group, click the “plus” sign at the top right of the screen and select your group’s members. Once your group is selected, click “Done” and enter the name of your new group.

Catholic Health service desk: (631) 465-4200