New CBA University Programs

Meet Your Professional Learning Goals With CBA University

Join the 4th graduating leadership class and put leadership skills to action! “CBA’s Leadership Academy was not your ordinary leadership-training course, and far exceeded my personal expectations! Not only was the training material valuable and engaging, the trainers and attendees brought the program to another level! Early on, the training staff had compelled group participation without us even knowing it, and this not only allowed our leadership skills to blossom, but also, created networking friendships that we know will last a lifetime. The trainers were focus driven and spent time relating techniques to real life situations for both work and personal life. The program was very much about self-reflection, and putting into play, the changes we can make to better our teams, our overall workplace, and ourselves. “ Ashley Lanier-

Elston, BSA Officer – First National Bank of Coffee County

Inspired by CBA’s LEAD Committee, the Community Bank Leadership Academy is designed specifically for the future community bank leader. This series of four sessions will benefit the attendees through individual self-discovery, personal and professional growth and career development. Each participant will walk away with their own personal development plan. The workshops are designed to bring continuity and sustainable accomplishments which will allow each participant to build positive influence, team connections and ongoing learning resources. The Academy aims to support Georgia’s community banks in the development of its people so that these bankers will become impactful leaders of influence - for the bank, themselves and their communities.

Leaders choose to professionally grow their knowledge. This series will encourage not only workshop participation but also ongoing self-development. The sessions are designed to build upon each other so that each leader can create action plans for successful practice in their banks. You will see value plus change.

Workshop 1 - February 18 New Year - New Start: Key Components for a Successful Year

The Branch Leadership Series will focus on the critical success elements of managing and leading a performance-focused sale and service team. Each workshop is designed either as a series or as a stand-alone, packaged full of checklists, job aids, case studies, examples, and “real world” situations. The Series provides a branch manager and the branch management team with current, proven solutions to managing a successful branch today. The Branch Leadership Series is four workshops that may also be completed as stand-alone sessions. The Branch Leadership Series is designed for Retail Managers, Branch Managers, Assistant Branch Managers, Branch Manager Candidates, head tellers, teller supervisors, Personal/Universal Bankers and anyone responsible for the direction and development of a retail branch.

The agenda includes: • Where Am I Today –Self-Assessment of Current Skills and Talents • The Leadership Challenge for Today’s Retail Banking Team • Unleashing Your Leadership Abilities • Communication Tools for Today’s Branch Leaders • Understanding and Leading Today’s Team of Different Generations • Implementing the 3 C’s to Excellence –plus one more • Coaching the Team to Engagement Instructor: Dianne Barton

• Getting the Right Person in the Right Seat - Recruiting a Winning Team • Employee Onboarding - First 90 Days • Discovering Learning Styles • Defining the Performance Management Process for 2020 • Developing Performance Expectations for the Team • Top 10 Human Resource “Must Knows” for Today’s Retail Management • Branch “Best Practices” and Action Planning Performance Solutions Inc.

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