Glenorchy Gazette JUNE 2022 25
disABILITY feature Getting the most out of the NDIS with Maple Plan BY better understanding the individual needs of its clients, registered plan manager Maple Plan helps NDIS participants get the most out of their plan and ensure they are accessing the supports needed. Maple Plan has been offering its award-nominated, independent and nationwide services across Australia for the past four years, and recently opened offices in Hobart and Brisbane to further develop the local services available to those communities. Maple Plan is committed to providing accessibility options for all Australians on the NDIS, and can help with more than 20 spoken languages and access to external translation services. Maple Plan media officer Edan Sinclair said the company’s tailored system means its participants’ NDIS claims, payments and reimbursements go through as quickly and efficiently as possible. “We receive the invoices from providers and then claim
them through the NDIS, ensuring all requirements are met for the payments to go through,” he said. “We are the grease on the wheels, essentially, making sure the providers are getting paid and the participants are getting the support they need. “We do the work and make sure everything runs smoothly for our participants.” Maple Plan business development and engagement manager Bernadette Crisp said Maple Plan’s emphasis on empowering its participants is what makes it unique. “Some people like a lot of hands-on help and guidance; some people prefer to leave the management in the capable hands of their experienced plan managers,” she said. “We focus on capacitybuilding when managing plans, so our participants have peace of mind when claiming. “We want to help people build their level of independence and financial management skills. “We’re constantly
empowering our participants to understand the intricacies of the NDIS, so they can work with us and their providers to get the best outcomes and make the most of their plan funding.” Maple Plan can take care of all NDIS invoices, claims and payments. It allows participants to track their NDIS funding, with automatic statements and activity reports providing an easy-to-follow breakdown of spending. Spending can be managed effortlessly using the Maple Plan Gateway, an online portal that gives participants direct control over the management of their funds. “Our online dashboard is highly customisable to the needs of the participant - we can make it as intensive as they require or as simple as they want,” Edan said. “We can make it as easy or involved as they like, with the choice of automatic approvals or manual authorisations – we are able to put the choice in the hands of the participant.” Maple Plan has earned
Maple Plan’s independent plan management takes the stress out of your NDIS funding
a positive reputation in the industry over the past few years, and was named as a finalist for Most Outstanding Plan Manager at the 2021 Australian Disability Awards. “We’re a very personalised service. Each of our participants has a dedicated plan manager, and we build that relationship,”
Edan said. “When a participant first registers with us we spend a lot of time getting to know them. We get to understand their needs and help them through the whole process. We are there for a lot of their journey through the NDIS.” With no out-of-pocket cost
or impact on participants’ funding, Maple Plan provides an accessible and exceptional choice in Plan Management. If you have any questions about Maple Plan or their services, please don’t hesitate to contact them on (03) 6169 9585 or visit www.mapleplan. com.au
Discover the Maple Plan Advantage. Most outstanding Plan Management Company (Australian Disability Service Awards 2022 Finalist) 1 Top 8 NDIS Plan Managers in Australia 2 Independent Plan Management Services Dedicated and experienced Plan Managers Linguistically diverse Team Fast Payments 1 Australian Disability Service Awards Most Outstanding Plan Management Company Finalist 2 Largest plan managers, Q1 2021-22, payments split by registered and unregistered providers, and plan management | September 2021 NDIS Quarterly Report to disability ministers
At Maple Plan, we take pride in being able to offer independent, outstanding plan management services. Our team is highly experienced in navigating the NDIS journey, and take the time to understand each client’s needs.
We focus on providing personalised solutions for both participants and providers. Giving confidence, peace of mind and time back to focus on what really matters, their support and their core roles.
For more information about our special brand of service, contact us today
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(03) 6169 9585
mapleplan.com.au
