Building enterprises of the future.
WE BUILD TECHNOLOGY THAT CREATE NEW VALUE IN CUSTOMER EXPERIENCES AND CORE OPERATIONS.
PRAVEEN PAULOSE, CEO
WHO WE ARE We are a software company that develop Enterprise Web and Mobile Applications leveraging cutting-edge technology.
COMPANY HISTORY Some of the key milestones in our journey so far.
ESTABLISHMENT
WORLDWIDE
SINGAPORE ENTITY
Setup in the year 2004 in a modest
Expanded our customer base beyond
Registered in Singapore to serve the
200 sq. feet office with a focus to
India and started servicing companies
ASEAN market.
develop cell phone apps.
in UK, Bhutan and UAE.
2017 ONWARDS
2008
2004
2015
2020
SMS CONNEXION
PRODUCTS
Gained momentum for our first
Introduced a portfolio of Off-The-
product (Enterprise Messaging
Shelf products, primarily catering to
Gateway) used by 2500+ customers
the BFSI Industry, while continuing
today.
building Bespoke projects for Enterprise Customers.
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WHO WE ARE? We build large scale enterprise software applications
Established in 2004, Celusion Technologies, headquartered in Mumbai, specializes in building large scale enterprise software applications with a team of 100+ software engineers.
A suite of integrated software products for the Banking & Financial Services Industry, suitable for businesses of all sizes.
Our product portfolio includes Unified Account Opening, Digital Lending Platform, Video KYC Platform, Financial API Gateway, Vendor Management System, Sales Force Automation, Collections & Debt Recovery, Physical Verifications Portal and SMS ConneXion.
Our Office in Mumbai
OUR CLIENTS
PNB Housing Finance Ltd.
Kotak Securities
ICICI Home Finance
Adani Capital
Sharekhan BNP Paribas
JM Financial Ltd.
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OUR CLIENTS
YES Securities (India) Limited (YSL)
Svatantra Micro Finance Pvt. Ltd.
Future Generali India Insurance Company
Marsh
Religare Securities Ltd.
Lupin Limited
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PRODUCT PORTFOLIO Over the years we have built a range of commercial off the shelf products that align with your Go-To-Market time.
UNIFIED ACCOUNT OPENING Onboard customers with one smart form and instantly activate their Demat, Trading, Bank Account or Insurance Accounts.
HASSLE FREE CUSTOMER ONBOARDING Smart forms auto populate your identity, address and bank account details.
Customers, Telesales, Field
AUTOMATED BACK OFFICE PROCESSES
Agents can open accounts
Automated verifications & compliances allow quick processing of forms.
digitally.
DIGITAL IDENTITY VERIFICATION The solution supports multiple methods of verifying the identity of your customer. Each of these methods are compliant with regulatory norms and cover both
Fresh KYC and accessing KYC details from depositories.
QUICK & EASY ACCOUNT OPENING Additional features that make customer on-boarding possible in minutes, like, Digital Signature, Penny Drop, Printed forms, Automated verifications, Scrutiny and objections.
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VIDEO KYC PLATFORM A consent-based Video-Enabled Customer Identification Process (V-CIP) designed in compliance with RBI guidelines.
01
LIVE VIDEO STREAMING HTML5 browser-based video call between the officer and customer with recorded video.
02
FEATURES A plug and play Video KYC platform that seamlessly integrates with your existing customer onboarding process. Designed in 100% compliance with regulatory guidelines.
GEOTAGGING OF CUSTOMER Live location of the customer is captured to ensure that customer is physically present in India.
03
UPLOAD KYC DOCUMENTS Captures PAN image, verifies with the issuing authority and matches with customer details.
04
AADHAAR OFFLINE E-KYC Offline verification of Aadhaar XML with file generation not older than 3 days.
05
AUDIO VISUAL INTERACTIONS Randomly sequenced questions for video interactions to establish that all interactions are in real-time.
06
FACE MATCH WITH ID CARD Artificial Intelligence based face matching of the customer in video with the ID card presented.
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FINANCIAL API GATEWAY A gateway for your service-oriented architecture with 25+ pre-built microservices for regulatory and fintech services.
OUT-OF-THE-BOX INTEGRATIONS Reduce your Time to Market using ready-made connectors for, Credit Bureaus | Know Your Customer – KRA, CKYC, Aadhaar eKYC and Offline KYC | Fintech – OCR, Face Match | Bank Statements analysis | eSign – OTP and biometrics based | Bank account verification via Penny Drop
Accelerate your Business We have packaged the most commonly used Fintech API so that your team can focus on developing business solutions and leave the integrations to us.
REALTIME MONITORING
BILLING RECONCILIATION
FORWARD COMPATIBILITY
Monitor requests, their
Reconcile requests by service
Client applications need not
latency or errors on a
providers and view
change their code for a
dashboard and proactively
consumption trends by
future version of the service
address any issues.
applications.
provider’s API.
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DIGITAL LENDING PLATFORM Disburse loans faster by employing an inclusive approach to the full lifecycle of loan origination and credit underwriting.
Loan Application Paperless loan sourcing through digital forms on web & mobile, result in a delightful customer experience and speeds up the feedback cycle. Omni Channel Sourcing | Smart Form Filling |
VERIFICATION CHECKS
CREDIT ASSESSMENT
ADDITIONAL FEATURES
Benefit from reduced costs in
Faster credit decisions, data-
Additional features that
KYC, AML and other
driven assessments and a
streamline the loan
verification checks and
structured credit decisioning
origination process like
achieve a faster loan
framework result in a more
Product Policies, Sales Assist,
processing time by collecting
secure risk profile.
Task Management, Agency
information about the applicant or collateral
through digital channels.
Use configurable Rule engine, Decision engine and Workflow engine.
Management, Calculators, Timely Updates and much
more.
Real-time Updates 19
VENDOR MANAGEMENT SYSTEM One system to manage all stages of the vendor’s lifecycle with your organization CONTRACTS MANAGEMENT All key details of engagements – Services being provided, Contract period, Deliverables, Payment details.
INVOICES & PAYMENTS
SERVICE REQUESTS
Calculate and process payments as per individual vendor
Healthy interaction between vendors
contract agreement, for a variety of services delivered by
and the organization where all requests
the vendor. Each service can have its own assessment,
from a vendor are attended at the right
quantification and costing.
level with TAT tracking and escalations.
USER MANAGEMENT
PERFORMANCE ASSESSMENT
User creation & management, Password reset
Track vendor engagement on an
capability, roles and permissions management,
ongoing basis through assessment
user hierarchy and activate/deactivate users
formats and parameters corresponding
from the Administrator login.
to the service they provide.
REGISTRATION, ASSESSMENT & ONBOARDING Prospective vendors can register with the organization to provide specific service/s. Assess submitted vendor application, where various stakeholders get to review from different perspectives in a defined and organized manner.
DECOMMISSIONING & RECOMMISSIONING
Vendor Lifecycle
Weeding out poor performers helps ensure that tasks get assigned to right stakeholders who will deliver. Recommissioning once they show 20 better performance again.
SALES FORCE AUTOMATION Increase conversions, gain real-time insights into activities and lead your sales team to success with a data-driven approach.
SALES ACTIVITY MANAGEMENT Sales team, whether on-field or in-office, can log their daily plans and targets, manage and nurture assigned and own leads and activities. Reporting managers can view Daily sales reports (DSR) to ensure targets are
met.
STREAMLINE OPERATIONS Provide sales training via videos and other training material, Sales team can onboard customers digitally and track their system, and provide superior customer service.
PERFORMANCE MANAGEMENT Assign goals and revenue targets and monitor them, gain insights into each activity happening with a lead, and analyze performance at company, branch, product and user level. 22
SMS CONNEXION Enterprise Communication Platform with 2500+ customers
SMX - SMS SERVICE A messaging platform for mobile advertising and process optimization.
VOX - VOICE SERVICE Advanced IVR platform which creates solutions that can bridge language gaps, cut costs and plug loop-holes.
THE BUZZ – MISSED CALL SERVICES Missed call that creates a free way for your customers to connect with your business.
SHORT, MEDIUM, LONG CODES Use Short codes for receiving SMS and analyzing response for marketing campaigns. Own your personal Medium and Long codes to send out
SMS.
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SINGLE SIGN-ON Workforce and customer identity management for all your modern web and mobile apps.
SINGLE LOGIN FOR ALL MODERN APPS Native iOS, Native Android, Web, API, Windows Desktop, Background service or console applications.
AUTHENTICATION MODES Support Username Password, OTP (SMS/Email), Social Logins (Federation), Active Directory (Federation).
SECURITY BEST PRACTICES Password encryption, Cookie encryption, Captcha/ReCaptcha, 2 factor authentication, Auto expire password, Lock user account.
AUDIT LOGS User activities, Login Logout, Email confirmation, Registration date, Change password. 24
CORE VALUES Sustained growth & innovation through Research & Development
01
PASSION FOR TECHNOLOGY We nurture our passion for technology through an ecosystem that encourages research & development.
02
COMMITMENT TO DELIVER
RESEARCH & DEVELOPMENT PROGRAM “Possible is everything” is the belief that makes our team at Celusion Labs innovate.
We take pride in seeing our work come to life and will go to great extents to achieve this goal.
03
MOTIVATED BY CHALLENGES We are always looking to go beyond the boundaries and are motivated by challenging jobs.
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CHANGE IS THE ONLY CONSTANT We keep a close watch on technology tends and do not fear paradigm shifts in this space.
TECHNOLOGY MEETUPS & COLLABORATION Knowledge sharing & continuous learning through regular technology sessions and workshops.
WHY CHOOSE US AS YOUR PARTNER Our experience in delivering enterprise grade software spans over a decade.
ENTERPRISE EXPERIENCE
SOFTWARE ASSETS
We understand enterprise concerns around
Code libraries, project templates & design
architecture, performance & security
patterns created over a decade.
TECHNOLOGY AGNOSTIC
USER EXPERIENCE
We work on various technologies & have
We focus on the usability and quickly adopt
an unbiased approach to make the right
the current trends in UI / UX.
choice.
AGILITY WITH STABILITY
OUR TEAM
We have special task forces that can deliver
Our envious team is highly skilled and self
projects in seemingly unrealistic timelines.
motivated to make every project a success.
POSSIBLE IS EVERYTHING! THE BELIEF THAT DRIVES OUR TEAM …
India
Singapore
Follow us on:
302/A Dosti Pinnacle, Thane, India
Cantonment Towers, Tanjong Pagar
linkedin.com/company/celusion
+91 (22) 4221 3500
+65 9456 4072
www.celusion.com
sales@celusion.com
poonam.bhat@celusion.com