2024 Bank of America Chicago Marathon Volunteer & Event Staff Guide by cemevent

October 13, 2024

SECTION 1 EVENT INFORMATION

Thank you for being a part of the 2024 Bank of America Chicago Marathon. Prior to race weekend, please take time to read through the information in this section, as well as the section specific to your race day role. If your role is not included in this guide, you can expect to receive training and further instruction upon arrival at the event.

If you have questions, please contact our office by emailing eventstaff@cemevent.com or volunteer@chicagomarathon.com.

SCHEDULE OF EVENTS

Wednesday, October 9

8 a.m. – 4 p.m.

Race office, Event staff and key volunteer credential pick-up

Harrison Volunteer Compound, Grant Park

Thursday, October 10

7 a.m. – 4 p.m. Race office hours of operation

10:40 a.m.

11 a.m. – 6 p.m.

9 a.m. – 3 p.m.

Harrison Volunteer Compound, Grant Park

Abbott Health & Fitness Expo Opening Ceremony

McCormick Place, Lakeside Center, Hall D

Abbott Health & Fitness Expo hours, Packet Pick-up for

Bank of America Chicago Marathon and Abbott Chicago 5K

McCormick Place, Lakeside Center, Hall D

Media credential pick-up

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

6:30 p.m. – 7:30 p.m. Event Industry Social**

McCormick Place, Lakeside Center, Hall D

Friday, October 11

6 a.m. – 4 p.m.

9 a.m. – 6 p.m.

9 a.m. – 3 p.m.

10 a.m.

7 p.m. – 10 p.m.

Saturday, October 10

4 a.m. – 9:30 a.m.

4 a.m. – 2 p.m.

5:30 a.m. – 9 a.m.

Race office, Event staff and key volunteer credential pick-up

Harrison Volunteer Compound, Grant Park

Abbott Health & Fitness Expo hours, Packet Pick-up for Bank of America Chicago Marathon and Abbott Chicago 5K

McCormick Place, Lakeside Center

Media credential pick-up

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Professional athlete press conference**

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Welcome Reception**

Abbott Chicago 5K

Start line: Ida B. Wells Drive (between Columbus Drive and Michigan Avenue)

Finish line: Wacker Drive and Jackson Boulevard

Race office, Event staff and key volunteer credential pick-up

Harrison Volunteer Compound, Grant Park

Abbott Chicago 5K volunteer check-in

Harrison Volunteer Compound, Grant Park

7:30 a.m.

9 a.m. – 6 p.m.

9:30 a.m.

12 p.m. – 3 p.m.

1:30 p.m.

2 p.m.

6 p.m. – 8 p.m.

Sunday, October 13

2 a.m.

3 a.m. – 7:30 p.m.

3:30 a.m. – 7 p.m.

5:30 a.m.

5:30 a.m. – 4 p.m.

6 a.m. – 4 p.m.

7:20 a.m.

Abbott Chicago 5K start

Ida B. Wells Drive (between Columbus Drive and Michigan Avenue)

Abbott Health & Fitness Expo hours, Packet Pick-up

McCormick Place, Lakeside Center, Hall D

Abbott Chicago 5K finish area closes Wacker Drive and Jackson Boulevard

Media credential pick-up

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Media availability with Executive Race Director Carey Pinkowski and Medical Director Dr. George Chiampas**

Sister Cities Presentation**

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Grant Park closes for security screening

Race Management Program Reception**

Grant Park opens to vendors and event staff

Race office, Event staff and key volunteer credential pick-up

Harrison Volunteer Compound, Grant Park

Volunteer check-in

Harrison Volunteer Compound, Grant Park

Grant Park opens to participants

Hospitality venue hours (Finish Line Lounge, Premier Runner Program and Skyline)**

Media Center hours

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Professional wheelchair start (men)

Wave 1 Start Corrals close

7:21 a.m. Professional wheelchair start (women)

7:23 a.m. Handcycle start

7:30 a.m. Wave 1 start

7:45 a.m. Wave 2 Start Corrals close

8:00 a.m. Wave 2 start

8:10 a.m. Wave 3 Start Corrals close

8:30 a.m. – 4 p.m. East Side Viewing hours**

8:35 a.m. Wave 3 start

8:45 a.m.

9:00 a.m.

Men’s Professional Wheelchair Division Champion (approx.)

Women’s Professional Wheelchair Division Champion (approx.)

9:30 a.m. – 4 p.m. 27th Mile Post-Race Party

9:30 a.m.

9:35 a.m.

9:50 a.m.

10:30 a.m.

11:30 a.m.

Spectator access to Grant Park begins

Grant Park, Butler Field

Men’s Professional Open Division Champion finish (approx.)

Women’s Professional Open Division Champion finish (approx.)

Champions’ press conference (approx.)**

Media Center, Chicago, Waldorf Room (Third Floor)

Media availability with Executive Race Director

Carey Pinkowski (approx.)**

Media Center, Chicago, Waldorf Room (Third Floor)

2:30 p.m.

4 p.m.

4 – 6 p.m.

Media availability with Executive Race Director

Carey Pinkowski and Medical Director

Dr. George Chiampas**

Media Center, Hilton Chicago, Waldorf Room (Third Floor)

Gear check closes

Grant Park closes to participants and spectators

Final Finisher Area hours

5:30 – 7 p.m. Lost & Found post-race hours

6 – 8 p.m.

Hilton Chicago (enter off Michigan Avenue)

Champions Reception**

**Private venue where a ticket or credential is required for access.

Monday, October 14

8 a.m. – 12 p.m.

Lost & Found hours

Hilton Chicago (enter off Michigan Avenue)

IMPORTANT PHONE NUMBERS

Medical emergency: 312.586.7697or 9-1-1

American Red Cross Reunification Services: 888.659.9877

Event Support: 312.638.2022

Volunteer Support: 312.796.8392

McCormick Place First aid and security: 312.791.6060

Abbott Health & Fitness Expo Show office: 312.506.1247

Abbott Health & Fitness Expo lost person: 312.506.1247

Grant Park lost person: 312.586.7935

Media Inquiries: 312.586.7516

MEDIA INFORMATION

As a uniformed and credentialed team member, please do not speak to any member of the media on behalf of the event, or comment on any aspect of the event. If you are approached by a member of the media, please respond by saying, “I am not an approved spokesperson for the event,” and provide them with the following number to contact a member of the event’s media relations staff: 312.586.7516.

BANK OF AMERICA CHICAGO MARATHON APP, POWERED BY TCS

The Bank of America Chicago Marathon App, Powered by Tata Consultancy Services is the perfect resource to prepare for the 2024 Bank of America Chicago Marathon. The free mobile app includes everything you’ll need to be get ready for a great race week experience.

The 2024 official race app features unlimited live race day runner tracking, professional athlete profiles, live broadcast streaming, real-time weather, an interactive course map, participant bib share and more. Spectators, submit a digital cheer through the app for the chance for your message to be displayed on the Bank of America Chicago Marathon course as your participant goes by. Visit the “Cheer” page in the app to submit your message.

New in 2024! A donate button will appear for any participants you track that are fundraising through the Haku platform. Help your runners reach their fundraising goal and donate through the Bank of America Chicago Marathon app! This year’s app also includes eleven major leaderboards that will allow users to find race leaders across all

tracked categories, from the professional athlete field to the open field. Full results of the 2024 Bank of America Chicago Marathon will be available in the app in real time.

BANK OF AMERICA CHICAGO DISTANCE SERIES

The Bank of America Chicago Distance Series concludes with the 46th running of the Bank of America Chicago Marathon! The Distance Series is made up of Chicago’s premier racing portfolio: the Shamrock Shuffle 8K Run, Chicago 13.1 and Chicago Marathon. The three races span the outdoor running season and celebrate the vibrant and diverse nature of our local and global running communities. Individuals who finish all 2024 events will receive a unique Bank of America Chicago Distance Series medal and a guaranteed entry into the 2025 Bank of America Chicago Marathon.

LOST & FOUND

Lost and found items will be collected throughout race weekend at the Abbott Health & Fitness Expo and in Grant Park on race day. If you are looking for an item that was lost, please go to the nearest information tent for more information or visit chicagomarathon.com/lostandfound to confirm if your item was turned into the event lost and found. Following the event, items can be reclaimed at the Hilton Chicago Grand Tradition Room (enter through the main entrance) from 5:30 p.m. to 7 p.m. on Sunday, October 13 and from 8 a.m. to 12 p.m. on Monday, October 14. Any items unclaimed by Friday, November 1 will no longer be available.

TRANSLATION SERVICES

CulturaLink will provide virtual translation services for participants and spectators at the Abbott Health & Fitness Expo, as well as on race day. The technology-based video translation service is designed to meet the needs of participants and spectators while in Chicago for the race.

Visit theculturalink.com to learn more.

SUSTAINABILITY

In 2018, the Bank of America Chicago Marathon was named an Evergreen Inspire certified event, the highest level of certification, by the Council for Responsible Sport in recognition of our sustained commitment to environmental stewardship and social responsibility. This year, the event is renewing its commitment to sustainability and will be pursuing recertification from the Council for Responsible Sport, a not-for-profit organization which provides objective, independent verification of the socially and environmentally responsible work of sporting events. We ask that you join us race weekend as we continue our efforts to be a more sustainable event.

Within Grant Park, use designated sidewalks and walkways to preserve foliage in the park. Zero Waste Stations are located throughout Grant Park, where green team volunteers can help sort your waste to minimize materials sent to the landfill. If you would like to recycle your credential after the event, designated bins will be located in the Harrison Volunteer Compound for credential recycling.

EVENT RULES

The following event rules are intended to help produce and direct a large-scale event, to ensure the safety of all participants, to meet the requirements of local government permits and to be compliant with applicable USA Track & Field (USATF) and World Athletics regulations for participant performance records and event liability.

Visit chicagomarathon.com/rules to read the complete event rules.

SECTION 2 SAFETY & MEDICAL

Creating a safe environment race weekend is everyone’s responsibility. You can contribute to the overall safety of the event by reviewing and following the information outlined in this section.

RACE DAY VOLUNTEERS AND EVENT STAFF REQUIREMENTS

Prior to entering Grant Park on race day all volunteers and event staff must pass through a designated security and bag screening checkpoint. Please make sure that you arrive early on race morning to account for the additional time it will take to pass through security.

The designated entrance and security checkpoint for volunteers is located at:

• Harrison Street and Michigan Avenue (Gate #7). This is the suggested entrance for those checking in at the Harrison Volunteer Compound. These entrances will open at 3:30 a.m.

The designated entrance and security checkpoint for credentialed event staff is located at:

• Balbo and Michigan Avenue

EVENT ALERT SYSTEM

The color-coded Event Alert System (EAS) will communicate the status of race conditions leading up to and on race day. EAS levels range from Low (Green) to Moderate (Yellow) to High (Red) to Extreme (Black) based primarily on weather, as well as other conditions.

• Email and website communication during race week will inform you of the current EAS level and provide race weekend preparation tips.

• Updates will be made at the Abbott Health & Fitness Expo via public address announcements and color-coded signs.

• On race day, stay tuned to the current EAS level via public address announcements and color-coded signs/flags at the start and finish areas and at each of the 20 aid stations along the course.

• If necessary, additional emergency information will be communicated via email and/or text message.

Familiarize yourself with the Event Alert System prior to race day, remain alert for directions from race officials, announcers and volunteers, and take precautions to prepare properly for varying conditions on race day.

LOST CHILD/PERSONS INSTRUCTIONS – GRANT PARK

In the event you find a lost child/person or are approached by a parent/guardian of a lost child/person, the following steps are to be followed:

1. Keep the child/person or parent/guardian with you.

2. Spend a reasonable amount of time (approximately 2 minutes) checking the surroundings to see if a connection can be made.

3. f you are not at an information tent, walk with child/person or parent/guardian to the nearest information tent.

4. Once at the information tent, the information tent coordinator will place a call to 312.586.7935.

5. Keep the child/person or parent/guardian with you and inform them that the appropriate personnel have been notified through the Monterrey Security network throughout Grant Park.

6. Do not communicate information by radio unless instructed by Grant Park Logistics to communicate over the dedicated Lost Child Channel. Do not relay details about the child over a radio or PA system without permission from Grant Park Logistics. When you call, speak slowly and clearly and provide as much information as possible (see Lost Child Documentation Form).

7. The information tent coordinator will communicate with an event staff member who will work directly with a Monterrey Security team member to document the situation. They will log all details into the Monterrey Security online system for detail tracking and follow up reporting. The Monterrey Security online system will have information if the lost child or parent/guardian has already been communicated to our team from the other party elsewhere in the park.

8. Monterrey Security will broadcast the information to their network of staff throughout Grant Park.

9. An additional Monterrey Security Guard will be deployed to the information tent to provide additional assistance.

10. If a parent insists on continuing to search the park, send a Monterrey Security representative, who is connected to the Monterrey network working on establishing the reconnection, with the parent.

11. Upon reuniting the child/person and parent/guardian, Monterrey Security or law enforcement official will request to see identification prior to releasing the child/person. A Monterrey Security Guard must be present, and Monterrey must document the exchange to close the case. If you are approached by an individual who cannot locate their runner, direct them to the nearest info tent where runner lookup, medical patient tracking and American Red Cross Reunification Services are offered. If the individual feels as though it is an emergency once at the info tent, have them contact the police by calling 9-1-1.

Care guidelines

• No food or drink should be offered, except for plain water in case of allergies.

• Staff should kneel or sit while talking to child to create a sense of comfort.

• Staff should speak in a calm, quiet and soft voice to limit alarm or frightening the child.

• Dispatch a security guard based on current location using identified light pole number, tent name or another landmark.

• Upon reuniting the child/person and parent/guardian a Monterrey security guard or law enforcement official must be present.

PARTICIPANT DOWN

• Scene safety - Make sure YOU are safe.

• If it is not safe, what can you do to make it safer?

• Notice where you are: Location (address, street corner, light pole number).

• Notice the position of the participant (lying down, sitting, standing) and whether conscious, breathing and moving.

• If sick/injured person is a part of the event (participant, spectator, staff, volunteer, vendor, etc.), call the Medical Emergency number (312.586.7697) to request help. Be prepared to identify the participant by bib number. After two unsuccessful tries to reach the Medical Emergency number, call 9-1-1.

• Start CPR if necessary and apply AED if present.

• If sick/injured person is not participating in or a part of event, or if injury occurs outside of race hours, call 9-1-1 directly.

CPR AND AED USAGE

AEDs are located in all medical facilities (main medical tents and on-course medical tents) on race day.

How to operate an AED:

1. Turn the AED on by opening the front cover and pressing the power button.

2. The AED will talk to you and give you detailed instructions.

3. Follow the directions of the AED.

4. You can never hurt a patient by using an AED.

How to do Hands-Only CPR:

• If a runner collapses and is unconscious, first call for help.

• Begin chest compressions by putting your hands in the center of the chest.

• Push down in the center of the chest hard and fast.

• Push about two inches deep at a rate of 100 per minute until help comes. Tip: If counting the compressions is too tough, try compressing to the beat of “Stayin’ Alive.”

UNATTENDED PACKAGES

If you see an unattended bag or package, follow the three “C’s.”

• Claim: Ask if anyone in the area claims the item. If no one claims it, go to the next step.

• Cop: Tell the nearest police officer about the bag. If there isn’t a police officer nearby, go to the next step.

• Call: If there isn’t a police officer is nearby, call (312.586.7935). If you cannot reach this number after two attempts, call 9-1-1.

Do not touch or attempt to move the package. Quietly move people away from package without causing a disruption or panic.

ACTIVE THREAT

If an active threat is in your vicinity, follow the steps below:

• Run: Have an escape route and plan in mind, leave your belongings behind and keep your hands visible.

• Hide: Hide in an area away from the threat, block entry to your hiding place and silence your mobile devices.

• Fight: As a last resort, and only when your life is in imminent danger, act. Attempt to neutralize the threat.

Call 9-1-1 when it is safe to do so.

Provide law enforcement or 9-1-1 operator the following information:

• Location of the active threat

• Physical description of those involved

• Number and type of weapons, if applicable

• Number of potential victims at the location

When law enforcement arrives:

• Remain calm and follow instructions.

• Put down any items in your hands (i.e., bags, jackets).

• Raise hands and spread fingers.

• Keep hands visible at all times.

• Avoid quick movements toward officers such as holding on to them for safety.

• Avoid pointing, screaming or yelling.

• Do not stop to ask officers for help or direction when evacuating.

EVACUATION PLANS

Follow the directions of the Chicago Police Department (CPD) and/or event organizers. Event organizers will issue instructions to race officials (aid station captains/leaders, zone managers, etc.) through the radio dispatch team in the Forward Command facility.

• Follow the directions of the Chicago Police Department or event organizers.

• If you are in immediate danger, evacuate to a safe location.

• If you self-evacuate or are part of a larger evacuation, once you are safe, call the Event Support (312.638.2022).

RACE PAUSE PROCEDURES

If a dangerous course condition arises resulting in a decision by Chicago Police Department and event organizers implement a race pause, follow these procedures when instructed by the event organizers from the Forward Command facility:

• Aid station personnel in the affected area will pull a rope with red banner flags and barricades across the race course and instruct available aid station members and course marshals to stand on the course holding the rope to halt oncoming runners. Stop signs and bullhorns are in aid station supply crates and will be used to help stop runners.

• The DJ/PA announcer will make announcements to notify participants of the stop and hold.

• HAM radio operators, located in the Medical Tent, will be responsible for changing EAS flags.

• Event Alert System (EAS) course condition flags in the affected area will be changed to BLACK.

• Once runners are stopped, medical volunteers will scan the crowd for runners requiring medical assistance.

RACE DIVERSION

A race diversion is a change in the marathon route due to a dangerous condition on the roadway. This would occur after a race pause and only in the direction of the Chicago Police Department (CPD). There are two types of diversions. A race re-direct is a short change in the course around a problem area that brings runners back to the original course after a few blocks. A race re-route is a larger course change that utilizes a new route. To implement a race diversion:

• CPD and event organizers will work closely to minimize race disruption while maintaining safety.

• Event organizers and CPD will review new route for security and safety. CPD will issue instructions to police commanders. Event organizers will issue instructions to race officials (aid station captains/leaders, zone managers, etc.) through the radio dispatch team in the Forward Command facility. Race officials will communicate these instructions to event staff and volunteers.

PROHIBITED ITEMS

Wheeled devices are not permitted on the Bank of America Chicago Marathon course by anyone other than a registered and authorized wheelchair, handcycle and duo team participants. Prohibited wheeled devices include nonregistered wheelchairs and handcycles, baby joggers, strollers, skateboards, rollerblades and bicycles. Motorized devices of any kind are prohibited.

The use of selfie-sticks, camera mounts, video devices, computers or any similar devices by anyone while participating in the event is prohibited.

Camelbaks® and any type of hydration backpack are not permitted. For the avoidance of doubt, fuel belts and hand-held water bottles are allowed. Please be aware you may be asked to empty the contents of these containers before entering Grant Park.

Music devices with headphones are permitted for use on the course; however, participants must be alert to their surroundings at all times and must pay attention to important announcements made in Grant Park and along the course. Music devices with headphones are not permitted for use by athletes in the American Development Program.

Additional prohibited items on the course route include, but are not limited to: large bags (backpacks, suitcases and rolling bags), hard-sided coolers, costumes covering the full face (except face coverings if mandated by governmental order), any non-forming bulky outfits extending beyond the perimeter of the body, props and nonrunning equipment, pets/animals (except for service animals that are trained to perform specific work or tasks for a person with a disability), alcoholic beverages, illegal substances, chairs, weapons, remote controlled aircrafts and drones.

Please note, any items deemed to be dangerous or inappropriate will be confiscated at the sole discretion of security personnel.

MEDICAL SUPPORT

Medical support is available at 22 on-course locations. Medical tents are located at all 20 aid stations with additional medical tents located between Mile 14 and Mile 15 and in the final mile. Medical tents are indicated by tall, red, blade signs with the medical icon. Each medical tent is staffed by a team of medical professionals equipped with medical supplies and equipment and has access to ambulance service.

In Grant Park, the Main Medical Tent, Podiatry Tent and Ice Station are located directly beyond the finish line. An additional medical tent is in Grant Park adjacent to the 27th Mile Post-Race Party. For the safety of all participants and event attendees, only those requiring medical assistance may access the medical facilities.

If you feel like you need medical assistance on race day, you are encouraged to seek help from a medical volunteer or to visit a medical tent in Grant Park or on course.

Lend a hand, save a life! Participants, volunteers and event staff are encouraged to watch an instructional HandsOnly CPR video in advance of race weekend. This training is critical and can be lifesaving.

AMERICAN RED CROSS REUNIFICATION SERVICES

If a participant is transported to a local area hospital at the discretion of the medical team, the American Red Cross of Greater Chicago’s Reunification Services staff will be on hand in Grant Park to provide information regarding that patient to family and friends. Reunification Services staff can be found in the Information Tents located throughout Grant Park as well as at the American Red Cross Reunification Services area on Jackson Boulevard near the Jackson Medical Tent.. Family members may also call 888.659.9877 from 7:30 a.m. to 7 p.m. on race day to speak with a Reunification Services Operator to inquire about a patient. Refer to the course map for locations and inform friends and family of this service in advance of race day.

PREGNANCY AND POSTPARTUM POLICY

The Bank of America Chicago Marathon has put into place an exception to our standard event policies to permit deferral for participants who need to cancel their registration due to being pregnant, recently pregnant or postpartum.

In addition to the Pregnancy and Postpartum policy, the event will provide private and semi-private lactation spaces to registered postpartum participants and event attendees throughout race weekend. Continue reading for information specific to the Abbott Health & Fitness Expo and race day in Grant Park. Volunteers with questions can contact the event by emailing volunteer@chicagomarathon.com. Event staff with questions can contact the event by emailing eventstaff@cemevent.com.

Visit chicagomarathon.com to learn more about the event’s Pregnancy and Postpartum Policy.

SECTION 3 PUBLIC TRANSPORTATION & PARKING

Event attendees are strongly encouraged to use public transportation race weekend. If you drive, allow sufficient time for traffic congestion and street closures due to the race.

CHICAGO TRANSIT AUTHORITY

The Chicago Transit Authority (CTA) offers an economical and convenient way to not only get to and from the Abbott Health & Fitness Expo, but also to and from the start and finish line.

Visit transitchicago.com for more information.

CTA fare information

The Chicago Transit Authority (CTA) encourages all participants and spectators to purchase CTA fares in advance to avoid waiting in long lines at the airports and on race day.

Ventra card

Purchase a Ventra card for $5 at Chicago Transit Authority (CTA) station vending machines, participating Ventra retail locations, by calling 1.877.NOW.VENTRA or online at ventrachicago.com. Once your card is purchased, you can register it to have the $5 charge immediately refunded as transit value to pay for rides. Just tap and board, and full fares and transfers on CTA will be deducted from your card.

• Full fare: $2.25 (bus); $2.50 (rail); $5 (from O’Hare) *

• Full fare transfer: Free

• Reduced fare: $1.10 (bus); $1.25 (rail) (applies to children ages 7 to 11 and to customers with a valid RTA reduced Fare Permit)

• Reduced fare transfer: Free

Pay for up to seven full-fare rides at once. Free transfers must occur within two hours of the first ride.

You can also load transit value and passes to your Ventra Card at CTA station vending machines, participating retail locations, through the Ventra app, online or by phone. Passes offer unlimited rides on CTA buses and trains for a specified period of time and include 1-day: $5; 3-day: $15; 7-day: $20. Passes cannot be shared.

*$5 O’Hare rate applies to people paying with Ventra Transit Account pay-per-use value.

Virtual Ventra Cards

Virtual Ventra Cards in Apple Pay and Google Wallet allow registered account holders to pay their fares conveniently through their mobile wallet. Download the Ventra app to add a new Virtual Ventra Card to your iPhone or Apple Watch, or to an Android device with Google Wallet, or to virtualize an existing Ventra Card you already have.

Ventra app

The Ventra app allows you to manage your Ventra account, add transit value or passes to your Ventra Card and buy and use Metra mobile tickets. For more information, visit ventrachicago.com/app.

Contactless bankcard or Mobile Pay Apps

Use your own contactless bankcard or mobile phone, watch or other device with Apple Pay, Google Wallet or Samsung Pay to tap and travel on CTA and Pace. Tap your card or phone to pay as you go. Pay for up to 7 full-fare rides at once. Free transfers must occur within two hours of the first ride.

Ventra ticket

Single-ride ($3) and 1-day ($5) Ventra tickets are available at CTA station vending machines. These disposable tickets cannot be reloaded. Single-ride Ventra tickets include three rides within 2 hours. One-day tickets include unlimited rides for 24 hours after first use.

Cash fare - CTA buses ONLY

Exact fare (coins and bills accepted). No cash transfers available.

• Full fare: $2.50

• Reduced fare: $1.25 (applies to children ages 7 to 11 and customers with a valid RTA Reduced Fare Permit)

Visit ventrachicago.com for more information.

METRA TRAIN SERVICE

Participants and spectators are encouraged to take advantage of Metra’s $7 Saturday or Sunday Day Pass good for unlimited rides on either Saturday or Sunday. In addition, the $10 Weekend Pass (available on the Ventra app only) is good for unlimited rides on both weekend days. Abbott Health & Fitness Expo attendees are encouraged to take the Metra Electric line to and from the Health & Fitness Expo. Metra Electric provides frequent service between McCormick Place and downtown.

We encourage you to review the schedule in advance of race weekend as the schedule may not accommodate your check-in time.

Visit metra.com for more information.

SOUTH SHORE LINE

Participants and spectators are encouraged to take the South Shore Line to the Bank of America Chicago Marathon. The South Shore Line runs from South Bend, Indiana to Chicago with stops along the way.

Park your car at one of the convenient South Shore Line stations and ride in comfort to the Abbott Health & Fitness Expo and to Grant Park on race day. For more information about stations and tickets visit mysouthshoreline.com or call 219.926.5744.

We encourage you to review the schedule in advance of race weekend as the schedule may not accommodate your check-in time.

Visit mysouthshoreline.com for more information.

DIVVY

Gear up for the Bank of America Chicago Marathon with Divvy Bikes! Make your commute easy with Divvy Bikes – Chicago’s bike and scooter share system. Event attendees can conveniently rent a bike or scooter from various docking stations around Chicago. Divvy will operate a bike valet (for Divvy bikes only) at Michigan Avenue and Jackson Boulevard to accept bikes upon arrival to Grant Park. Participants can use the code “CHIMARATHON24” in the Divvy or Lyft app for a free unlock! Offer expires on Saturday, October 30, 2024.

Learn more at divvybikes.com.

ABBOTT HEALTH & FITNESS EXPO PARKING

Parking will be available to all Abbott Health & Fitness Expo attendees at McCormick Place Parking Lot C located on Fort Dearborn Drive for a reduced rate of $13. You must have your parking ticket validated at the Health & Fitness Expo to receive the reduced rate.

Please note, parking is available throughout the McCormick Place campus for $26. Parking Lot C is the only parking lot with the reduced $13 parking rate.

Visit chicagomarathon.com/expoparking for driving directions to McCormick Place Parking Lot C.

BIKE VALET

World Bicycle Relief will provide a free bike valet for participants and volunteers at the southeast corner of Michigan Avenue and Van Buren Street. Bikes may be stored starting at 4 a.m. and must be picked up by 4 p.m.

Individuals are encouraged to bring a bike lock in the event the Bike Valet has reached capacity.

DISCOUNTED PARKING AT MILLENNIUM GARAGES

Millennium Garages offers affordable parking options for Bank of America Chicago Marathon attendees at all four convenient underground garages situated beneath Grant Park, Millennium Park and Maggie Daley Park. Purchase parking for race weekend in advance online for a discounted rate. Parking passes are valid at all four garages: Millennium Lakeside, Millennium Park, Grant Park South and Grant Park North. Individuals parking for more than one day can save up to 50% on hotel parking by purchasing Extended Stay Parking in advance. Use promo code MARATHON24 to save 10% on Extended Stay Parking from Monday, October 7 to Tuesday, October 15. This option is available in all four garages and includes unlimited in and out access for up to five 5 days. If you need additional days, please contact sales@millenniumgarages.com.

Please note there will be temporary road closures, but all four garages will be open on race day. Grant Park South will only be accessible until 6:30 a.m. from the southbound entrance on Michigan Avenue, between Adams Street and Jackson Street. The northbound lane entrance to Grant Park South, between Jackson Drive and Van Buren Street, will not be accessible.

Street closures may change at the discretion of the Chicago Police Department. Should you have trouble reaching your purchased garages, your pass will be accepted at all of Millennium Park garages.

Visit millenniumgarages.com for more information.

INFORMATION VOLUNTEER ROLES & RESPONSIBILITIES

The role of Abbott Health & Fitness Expo information volunteers is to serve as a source of information for participants and event attendees at McCormick Place. If you do not know how to answer a question, please direct the individual to the information booth or participant services.

ABBOTT HEALTH & FITNESS EXPO FREQUENTLY ASKED QUESTIONS

You will likely interact with many race participants throughout your volunteer shift. Please do your best to answer any questions they might have.

What are the hours of operation for the Abbott Health & Fitness Expo (Packet Pick-up)?

Thursday, October 10 11 a.m. to 6 p.m.

Friday, October 11 9 a.m. to 6 p.m.

Saturday, October 12 9 a.m. to 6 p.m.

I forgot my Packet Pick-up Ticket email OR I lost my bib number. What should I do?

Go to the Participant Services desk and a member of the event team will work with you to get your issue resolved.

I have pre-race participant Fast Track. How do I access my dedicated security lane?

There is no dedicated security lane for participants with Fast Track at the Abbott Health & Fitness Expo. Fast Track participants will have access to a dedicated security lane to enter Grant Park on race day. This lane will be located at Michigan Avenue and Harrison Street. The PURPLE Fast Track wristband will grant you access to express security lanes into Grant Park on race day. Look for PURPLE directional signage along Michigan Avenue to access the express security lines.

My ID doesn’t match the name I used when registering. What should I do?

If you don’t have a form of ID that matches the name used at the point of registration, please go directly to the Participant Services Booth and event staff will assist you.

I’m picking up a bib on behalf of a friend. Where should I go?

You will not be able to pick up event materials on behalf of someone else. Registered participants are required to pick up their own items in person at the Abbott Health & Fitness Expo.

I got my race packet. Where do I pick up my t-shirt and participant bag?

T-shirt and participant bag pick-up is available at the end of the expo hall.

Are there food and/or beverage stands available at McCormick Place?

McCormick Place has a variety of food and beverage stands available. Stands accept all major credit cards and provide a cashless food and beverage experience. Please note, restaurant operations are subject to change, so event attendees are encouraged to check in with the McCormick Place Information Desk upon arrival.

Where are the restrooms?

Abbott Health & Fitness Expo attendees will have access to public restrooms throughout the McCormick Place Complex. Restrooms are accessible and a limited number of single stall gender neutral restrooms are available near the expo hall, specifically near Packet Pick-up, the dining area and t-shirt/participant bag pick-up.

Where are the private lactation spaces?

McCormick Place has three private Mamava Lactation Suites. The private suites, also known as pods, are in the following locations:

• Lakeside Center, Level 2, by the Gift Shop

• North/South Level 2.5 across from Starbucks

• West Level 1 near the Main Information Desk on Indiana Avenue

The Mamava Suites are available to all Health & Fitness Expo attendees. If you plan to use the space during your time at the Expo, we encourage you to download the Mamava Mobile App in advance to unlock the suite upon your arrival.

Where can I get a bus pass/find out more info about the CTA?

We encourage you to visit the CTA booth for more information. (Expo booth: 679)

I just got here from the airport OR I’m carrying a large bag. Where can I store my belongings?

Attendees are required to check large bags at the bag check area near the entrance of the expo hall.

Where can I sign up for a Pace Team?

The Pace Team will help you set the pace on race day. We encourage you to visit the Pace Team booth for more information.

I would like to move to a faster start corral (ex. I’m in Corral E and I would like to move to Corral D). How can I update my corral assignment?

Go to the data corrections area of the Participant Services desk. A member of the event team will work with you to see if your request can be accommodated.

Is there an area to exchange my participant t-shirt for a different size?

Yes, the t-shirt exchange is located at the back of the expo hall near t-shirt and participant bag pick-up. Alternative t-shirts will be available based on t-shirt inventory and are not guaranteed.

Where is the timing system? How will I get timed?

The timing device is permanently attached to the back of your bib number. Important: Do not remove the timing device from your bib or fold it in any way. Wearing your bib improperly could result in improper scoring and possible disqualification. Your time will be recorded from the point that you cross the timing mats at the start line until you cross the timing mats at the finish line.

2024 Exibitors

Abbott

adidas

Advocate Health Care 133

Allied Powers 753

ALS United Greater Chicago 695

Altra Running 471

Alzheimer's association - ALZ Stars 188

American Brain Tumor Association 778

American Cancer Society - DetermiNation 168

American Diabetes Association 787

American Foundation for Suicide Prevention 784

American Heart Association 773

Ann & Robert H Lurie Children's Hospital 691

Apna Ghar, Inc. (Our Home) 755

ASICS 567

Autism Speaks 190

Balega 456

Bank of America

Barilla Pesto 130

Be The Match (NMDP) 474

Beet It Sport

Belgrade marathon 685

Biofreeze 121

Breakthrough T1D 757

Brooks 573

CEP 467

Chicago Area Runners Association 285

Chicago Parks Foundation 144

Chicago Psyching Team 788

Chicago Run 783

Chicago Sister Cities International 681

Chicago Transit Authority 679

ChicknLegs - Dick Pond Athletics 494

Children's Tumor Foundation 192

Chiquita 353

Chiro One Wellness Centers 176

Christie Clinic Illinois Race Weekend 377

Clix Therapy 375

Commemorative Merchandise 300

Core Power 584

Culligan International 359

Cutco Cutlery 786

Cystic Fibrosis Foundation 772

Darn Tough Vermont 395

Dive Navy 491

DNA Hairtools 292, 593

FALKE 482

Fantasia Trading

SECTION 5 RACE DAY: INFORMATION VOLUNTEERS

INFORMATION VOLUNTEER ROLES & RESPONSIBILITIES

The role of Grant Park information volunteers is to serve as a source of information for participants and spectators in Grant Park. If you do not know how to answer a question, please direct the individual to one of the nearest information tents positioned throughout Grant Park. If you have or see any issues, please seek out your zone coordinator, who will radio to dispatch.

Information volunteers will report to a zone coordinator throughout their volunteer shift and will likely be paired with another volunteer.

SCHEDULE OF EVENTS

Gear checks open 5:30 a.m.

Start corrals open 5:30 a.m.

Hospitality venue hours (Finish Line Lounge, Premier Runner Program and Skyline)** 5:30 a.m. – 4:00 p.m.

Wave 1 start corrals close 7:20 a.m.

Wheelchair Start (men) 7:20 a.m.

Wheelchair Start (women) 7:21 a.m.

Handcycle Start 7:23 a.m.

Wave 1 Start

(Professional & Corrals A, B, C, D and E) 7:30 a.m.

Wave 2 start corrals close 7:45 a.m.

Wave 2 Start (Corrals F, G, H and J) 8:00 a.m.

Wave 3 start corrals close 8:10 a.m.

East Side Viewing hours** 8:30 a.m. – 4:00 p.m.

Wave 3 Start (Corrals K, L, M and N) 8:35 a.m.

Spectator access to Grant Park begins 9:30 a.m.

27th Mile Post-Race Party begins 9:30 a.m.

Gear checks close 4:00 p.m.

27th Mile Post-Race Party ends 4:00 p.m.

**Private venue where a ticket or credential is required for access.

PRE-RACE PARTICIPANT FAQs

Which gear check should I use and where is it?

• White bib number: American Development Tent (Butler Field)

• Red on top and bottom bib number: Red Gear Check Tent (east of Buckingham Fountain)

• Blue on top and bottom of bib number: Blue Gear Check Tent (south of Buckingham Fountain)

• Orange on top and bottom of bib number: Orange Gear Check Tent (south of Ida B. Wells Drive and west of Columbus Drive)

Participants who have access to a race day hospitality facility will be able to check their gear within the tent. Refer to the Grant Park map on pages 40 and 41 for all tent locations.

I am late, what should I do?

Do not panic. Timing mats will be in place at the start line until 9 a.m. If your start wave has not advanced, you can start in the last corral of your wave. If your start wave (Wave 1 and Wave 2) is advancing, you will need to start at the back of Corral N in Start Wave 3.

I am late, can you take my bag to gear check for me?

For security reasons, volunteers CANNOT take baggage for a participant under any circumstances. Bags must be checked at a gear check tent. Any bags left unattended will be removed from Grant Park and will not be made available to the participant.

I do not have my clear plastic event-issued participant bag. Is there somewhere I can get one so I can check my gear?

Additional bags will be located in the locations below for those who did not bring their bags or have damaged bags.

• Information tents throughout Grant Park

• Pre-race supply tents near each gear check facility

Is there a place to change?

Changing facilities will be available near the gear check areas in Grant Park.

Can I get water/Gatorade before the race?

Gatorade Endurance Formula (lemon-lime) and water are available near your assigned gear check tent.

Where can I get safety pins/other runner supplies?

Band-Aids, safety pins, skin lubricant and other supplies will be available prior to the race at the pre-race supply tent near your assigned gear check tent.

I lost my bib. What can I do?

Replacement bibs are not available, and you cannot access Grant Park without an official race bib. If you choose to participate without an official bib, you will be pulled off the race course when spotted without a valid race bib.

Why is my bib blue even though I’m in Wave 1/why is my bib red even though I’m in Wave 2?

The color of your bib no longer corresponds to your wave assignment. Your bib color only determines your gear check location. It does not impact your corral or wave assignment.

COURSE & TIMING FAQS

What amenities are available on course?

Twenty aid stations are located along the course approximately one to two miles apart. Each aid station consists of a medical tent with access to a Runner Transport vehicle, standard and ADA portable restrooms, Gatorade Endurance Formula (lemon-lime flavor), water and a public address announcer. Maurten Hydrogel Fuel Depots are located at Aid Station 10 (Mile 13.6), Aid Station 14 (Mile 18.2) and Aid Station 18 (Mile 23).

• Aid Stations 15-17 (Miles 19.5-22.3) will offer Chiquita bananas.

• Biofreeze Pain Relief Spray will be available at the Biofreeze Pain Relief Zone located near Mile 21.2 (Cermak Road and Archer Avenue).

If I brought my own water bottle, can I refill it on course?

There will be bottle refill opportunities at every other Aid Station, beginning at Aid Station 5 (Mile 7.3) and ending at Aid Station 19 (24.5).

Is there a course time limit?

The Bank of America Chicago Marathon has a course time limit of 6 hours and 30 minutes. After this time, the course will re-open to vehicular traffic. You must maintain a 15-minute per mile pace (approximately) or faster, completing the full marathon distance—start line to finish line—within the event time requirement. Those who finish outside of the time limit may not be recorded or published as official finishers and may not receive full oncourse support from aid stations and traffic safety personnel.

Where can I find my race results today?

Unofficial race results will be available at chicagomarathon.com following the race. The Bank of America Chicago Marathon App, Powered by Tata Consultancy features unlimited live race day runner tracking. We encourage you and your friends and family to download the mobile app from the App or Google Play stores in advance of race day.

How do I attach my timing device?

Participants will use the MYLAPS ThinTag timing device. The timing device is permanently attached to the back of your bib number (it does not attach to your shoe as in years past). Important: do not remove or fold the timing strips on the back of your bib number. You must wear your bib number on your outermost layer of clothing to record an official finish time and finish place.

Which start corral should I be in?

Check your bib for the letter of your assigned start corral.

Can I run with a friend/change my start corral? (forward/backward)

No, you cannot move to another start corral, neither in front of nor behind your assigned corral. This policy is in place to maintain the integrity of the start corral system, the capacity of the corrals, and to ensure a fluid race start for all participants.

SPECTATOR FAQS

Can my family/friends watch the start?

• Spectators will not be able to access Grant Park until 9:30 a.m.

• For the best view of the race start, head north to Grand Avenue, between Columbus Drive and Rush Street, near Mile 1, or anywhere along State Street, between Hubbard Street and Jackson Boulevard.

Where can my friends/family see me on course?

There are multiple locations along the course where spectators can view the race, many of which are accessible either on foot or via the CTA (Chicago Transit Authority trains and buses).

Can my family/friends watch the finish?

• Spectators will not have access to the finish.

• To view runners closest to the finish of the race, go to the Bank of America Cheer Zone at Michigan Avenue and Roosevelt Road.

• After the race, spectators should plan to meet their runners at Runner Reunite. Red alphabetical towers (A-Z) will be staged in Butler Field adjacent to the 27th Mile Post-Race Party to facilitate meeting locations by last name. Once spectators have connected with their loved ones, invite them head to the festival to celebrate.

Where can I find my runner/my friends and family?

Our suggested meeting place is Runner Reunite. Red alphabetical towers (A-Z) will be staged in Butler Field within the 27th Mile Post-Race Party to facilitate meeting locations by last name. When making plans to reunite with your family and friends, we encourage participants to identify a specific letter to meet their friends and family by post-race. In addition to this, factor in the time it will take participants to navigate through the finish area and collect your bag from gear check. We estimate getting from the finish to the Post-Race Party can take 30 minutes or longer.

LOCATION FAQS

Where is…(toilets, Runner Reunite, Post-Race Party, etc.)?

Refer to the Grant Park map on pages 40 and 41 for all important locations. Please use the Grant Park map to provide directions to popular areas such as gear check tents, start corrals and the 27th Mile Post-Race Party.

Where is the nearest place to get coffee?

• Dunkin’ Donuts - 406 S. Michigan Ave. (at Van Buren St.)

• Herb n’ Kitchen - 720 S. Michigan Ave. (at Balbo Dr., inside the Hilton Chicago)

• Sip & Savor - 31 E. Roosevelt Rd. (Wabash St. and Roosevelt Rd.)

Public transportation information

All race day visitors to Grant Park are strongly encouraged to use public transportation to get to the start and finish areas as well as spectators traveling to various locations on the course.

For the most up-to-date travel information, visit the Chicago Transit Authority (CTA) website at transitchicago.com and the Metra website at metra.com.

Street closures

If you drive, allow sufficient time for traffic congestion and street closures due to the race.

MEDICAL FAQS

How do injured participants get back to Grant Park?

Runner Transport teams are at every aid station on the course, and there are Runner Transport vehicles continuously shuttling runners from the course back to Grant Park. Transported participants are dropped off at the Jackson Medical Tent, located on the south side of Jackson Drive between Columbus Drive and DuSable Lake Shore Drive.

How can friends/family find out about an injured participant?

If a participant is transported to a local area hospital at the discretion of the medical team, the American Red Cross of Greater Chicago’s Reunification Services staff will be on hand in Grant Park to provide information regarding that patient to family and friends. Reunification Services staff can be found in the Information Tents located throughout Grant Park as well as at the American Red Cross Reunification Services area located in the American Red Cross Reunification Services Tent located on Jackson Boulevard near the Jackson Medical Tent. Family members may also call 888.659.9877 from 7:30 a.m. to 7 p.m. on race day to speak with a Reunification Services Operator to inquire about a patient. Refer to the course map for locations and inform friends and family of this service in advance of race day.

SECTION 6 RACE DAY: START CORRAL VOLUNTEERS

VOLUNTEER ROLES & INSTRUCTIONS

Start corral volunteers

The role of a start corral volunteer is to regulate access to the start corrals and control the forward progress of participants through the start corrals. Each volunteer is assigned to a specific corral. Within each corral, volunteers will be assigned by their corral supervisors to one of three positions:

• Sign holder: Hold tall corral signs to make each corral easily identifiable to participants.

• Gatekeeper: Stand at the corral entrance and verify that each participant entering has a valid bib number that corresponds with the corral they are trying to enter.

• Rope holder: Form a line stretching from the east to west side of Columbus Drive. Hold the red rope to create a barrier between corrals. At the direction of your corral supervisor, slowly move forward as the race starts.

Once all participants of your designated corral have crossed the start line, each start corral volunteer will have a post-start role to complete before the end of their shift. This role could include any of the following tasks: assist event staff with start line teardown, help to roll up banners and fencing or pick up and bag discarded clothing items on Columbus Drive. Discarded clothing items will be donated to Illinois AMVETS as part of the Bank of America Chicago Marathon’s sustainability initiative.

Gateway volunteers

The role of a start gateway volunteer is to regulate access in and out of, and flow through, the corral entrance chutes and the crosswalks. Gateway volunteers will be assigned by their supervisors to one of the three positions:

• Spotter towers: Call out information such as time of day, minutes until entrance/crosswalk closes, minutes until race starts, gear check locations, etc. to the participants.

• People movers: Keep groups of participants moving through entrance chutes or crosswalks and into their respective corrals.

• Corral entrance gate ushers: Restrict access to corrals to participants with assigned corral bibs, volunteers and race officials.

START LINE FREQUENTLY ASKED QUESTIONS

You will likely interact with many race participants throughout your volunteer shift. Please do your best to answer any questions they might have. If you do not know how to answer a question, please direct the individual to a Grant Park Information Volunteer in an orange “Questions? Ask me” vest or to one of the six information tents positioned throughout Grant Park.

Which start corral should I be in?

Check your bib for the letter of your assigned start corral. Refer to the start corral map on pages 40 and 41 for specific start corral locations.

Can I run with a friend/change my start corral? (forward/backward)

No. You cannot move to another start corral, neither in front of nor behind your assigned corral. This is to maintain the integrity of the corral pacing and to ensure a fluid race start for all participants.

Which gear check should I use and where is it located?

There are three gear check tents where participants can store their gear during the race. Your gear check is colorcoordinated with your race bib.

Refer to the Grant Park map on pages 40 and 41 for all gear check locations.

Why is my bib blue even though I’m in Wave 1/why is my bib red even though I’m in Wave 2?

The color of your bib no longer corresponds to your wave assignment. Your bib color only determines your gear check location. It does not impact your corral or wave assignment.

Where is…(start hydration (pre-race fluids and supplies), toilets, the Runner Reunite Area, changing facilities, etc.)?

Refer to the Grant Park map on pages 40 and 41 for all important locations.

How do I attach my timing device?

The Bank of America Chicago Marathon uses the MYLAPS ThinTag timing device to record participant finish times. The timing device is permanently attached to the back of your bib number. Important: Do not remove the timing device from your bib or fold it in any way. Wearing your bib improperly could result in improper scoring and possible disqualification. Your time will be recorded from the point that you cross the timing mats at the start line until you cross the timing mats at the finish line.

I am late and the entrance to my corral has closed, what do I do?

I am late, can you take my bag to gear check for me?

Where can I get safety pins/other runner supplies?

At a Pre-Race Supply Tent, located near each gear check facility.

What amenities are available on the course?

Twenty aid stations are located along the course approximately one to two miles apart. Each aid station consists of a medical tent with access to a Runner Transport vehicle, toilet facilities, Gatorade Endurance Formula (lemonlime flavor), water and a public address announcer.

• Maurten Hydrogel Fuel Depots are located at Aid Station 10 (Mile 13.6), Aid Station 14 (Mile 18.2) and Aid Station 18 (Mile 23).

• Aid Stations 15-17 (Miles 19.5-22.3) will offer Chiquita bananas.

• Biofreeze Pain Relief Spray will be available at the Biofreeze Pain Relief Zone located near Mile 21.2 (Cermak Road and Archer Avenue).

If I brought my own water bottle, can I refill it on course?

There will be bottle refill opportunities at every other Aid Station, beginning at Aid Station 5 (Mile 7.3) and ending at Aid Station 19 (24.5).

Can my family/friends watch the start?

• Spectators will not be able to access Grant Park until 9:30 a.m.

• For the best view of the race start, family and friends should head north to Grand Avenue, between Columbus Drive and Rush Street, near Mile 1, or anywhere along State Street, between Hubbard Street and Jackson Drive.

Where can my friends/family see me on course?

There are multiple locations along the course where spectators can view the race, many of which are accessible either on foot or via the CTA (Chicago Transit Authority buses and trains). Refer to the course map on page 42 for specific locations.

How do injured participants get back to Grant Park?

Runner Transport teams are at every aid station on the course, and there are Runner Transport vehicles that shuttle runners from the course back to Grant Park. Transported participants are dropped off at the Jackson Medical Tent, located on the south side of Jackson Boulevard between Columbus Drive and DuSable Lake Shore Drive.

How can friends/family find out about an injured participant?

SECTION 7 RACE DAY: COURSE MARSHALLS

ROLES & RESPOSIBILITIES

The role of a course marshal is to assist in keeping the course route clear and support all event attendees to ensure everyone has a safe and enjoyable event experience.

Participants

The professional athlete field (wheelchair and open divisions) will be the first athletes you’ll see on race day. As these athletes approach your area and while they run past your area, your objective is to keep the course route clear of spectators and other hazards. The wheelchair field will be the first athletes you’ll see, and because they are a small group of participants, they rely heavily on course marshals to direct them and to keep the course free from spectators. Professional wheelchair racers are low in profile to the ground and may reach upwards of 20 miles per hour during the race. The professional runners will travel at sub-5:00 per mile pace (around 12 mph), which leaves little time for reaction or action once they are in your area. As a course marshal, we ask that you do what you can to prevent spectators and volunteers from crossing the route when the faster athletes are in your area.

As the main pack of runners come through, please continue to keep spectators from encroaching on the race course. It’s critical that the larger groups of runners have use of the full width of roadway throughout the race. If you are asked for locations of the on-course aid stations, refer to the course map on page 42.

A police officer will be stationed at most intersections throughout the course route. Introduce yourself to the officers near you as soon as you arrive and let them know you are volunteering as a course marshal. If you need help with an unreasonable person, contact the officers for assistance. If you witness a person in need of medical attention, please call 312.586.7697 or 9-1-1 immediately.

Spectators and the general public

The Bank of America Chicago Marathon welcomes the support of spectators along the course. Spectators wishing to cross the route should be encouraged to wait for a gap before crossing. Spectators should cheer for participants from the outside curb of the street and not stand on any part of the street, especially where it is narrow. Please familiarize yourself with your area of the course.

PARTICIPANT ARRIVAL TIMES

Below are the approximate times the first and last participants will pass through the listed mile markers.

Start to Mile 2

Wheelchair participants: 7:20 a.m.

Runners: 7:30 a.m. – 9:30 a.m.

Mile 2 to Mile 4

Wheelchair participants: 7:26 a.m.

Runners: 7:39 a.m. – 10:00 a.m.

Mile 4 to Mile 6

Wheelchair participants: 7:32 a.m.

Runners: 7:49 a.m. – 10:30 a.m.

Mile 6 to Mile 8

Wheelchair participants: 7:40 a.m.

Runners: 7:58 a.m. – 11:00 a.m.

Mile 8 to Mile 10

Wheelchair participants: 7:45 a.m.

Runners: 8:08 a.m. – 11:30 a.m.

Mile 10 to Mile 12

Wheelchair participants: 7:52 a.m.

Runners: 8:17 a.m. – 12:00 p.m.

Mile 12 to Mile 14

Wheelchair participants: 7:58 a.m.

Runners: 8:27 a.m. – 12:30 p.m.

Mile 14 to Mile 16

Wheelchair participants: 8:05 a.m.

Runners: 8:36 a.m. – 1:00 p.m.

Mile 16 to Mile 18

Wheelchair participants: 8:11 a.m.

Runners: 8:46 a.m. – 1:30 p.m.

Mile 18 to Mile 20

Wheelchair participants: 8:18 a.m.

Runners: 8:55 a.m. – 2:00 p.m.

Mile 20 to Mile 22

Wheelchair participants: 8:24 a.m.

Runners: 9:05 a.m. – 2:30 p.m.

Mile 22 to Mile 24

Wheelchair participants: 8:31 a.m.

Runners: 9:14 a.m. – 3:00 p.m.

Mile 24 to Mile 26

Wheelchair participants: 8:37 a.m.

Runners: 9:24 a.m. – 3:27 p.m.

Mile 26 to Finish

Wheelchair participants: 8:44 a.m.

Runners: 9:34 a.m. – 3:30 p.m.

ANTICIPATED ON-COURSE STREET CLOSURES AND OPENINGS

Mile

1 Columbus Dr.: Start to Grand Ave. 10/13/24

1 Grand Ave.: Columbus Dr. to State St. 10/13/24

2 State St.: Grand Ave. to Jackson Blvd. 10/13/24

3 Jackson Blvd.: State St. to LaSalle St. 10/13/24

3,4,5 LaSalle St.: Jackson Blvd. to Stockton Dr. 10/13/24

6 Stockton Dr.: LaSalle Dr. to Fullerton Dr. 10/13/24

6 Fullerton Dr.: Stockton Dr. to Cannon Dr. 10/13/24

7 Cannon Dr.: Fullerton Dr. to Sheridan Rd. 10/13/24

7 Sheridan Rd.: Diversey Pkwy. to Belmont Ave. 10/13/24

8 Inner Lakeshore Dr.: Belmont Ave. to Sheridan Rd. 10/13/24

10/13/24 11:45 a.m.

a.m. 10/13/24 11:45 a.m.

a.m. 10/13/24 12:00 p.m.

8 Sheridan Rd.: Inner Lakeshore Dr. to Broadway 10/13/24 7 a.m. 10/13/24 12:00 p.m.

9 Broadway: Sheridan Rd. to Briar Pl. . 10/13/24 7 a.m. 10/13/24 12:15 p.m.

10 Broadway: Briar Pl. to Diversey Pkwy. 10/13/24 7 a.m. 10/13/24 12:30 p.m.

10 Clark St.: Diversey Pkwy. to Fullerton Pkwy. 10/13/24 7 a.m. 10/13/24 12:30 p.m.

11 Clark St.: Fullerton Pkwy. to Webster Ave. 10/13/24

11 Webster Ave.: Clark St. to Sedgwick St. 10/13/24 7 a.m. 10/13/24 12:45 p.m.

11 Sedgwick St.: Webster Ave. to North Ave. 10/13/24

12 North Ave.: Sedgwick St. to Wells St. 10/13/24

12 Wells St.: North Ave. to Walton St. 10/13/24

13 Wells St.: Walton St. to Wacker Dr. 10/13/24

14/15 Adams St.: Wacker Dr. to Damen Ave. 10/13/24 7 a.m. 10/13/24 1:45 p.m.

15 Damen Ave.: Adams St. to Jackson Blvd. 10/13/24

15/16/17 Jackson Blvd.: Damen Ave. to Halsted St. 10/13/24

18 Halsted St.: Jackson Blvd. to Taylor St. 10/13/24

18/19 Taylor St.: Halsted St. to Loomis St. 10/13/24

19/20 Loomis St.: Taylor St. to 18th St. 10/13/24

10/13/24 1:45 p.m.

a.m. 10/13/24 2:30 p.m.

a.m. 10/13/24 2:45 p.m.

10/13/24 2:45 p.m. 20 1 8th St.: Loomis St. to Halsted St. 10/13/24

20 Halsted St.: 18th St. to 21st St. 10/13/24

20/21 21st St: Halsted to Canalport Ave. 10/13/24

20/21 Canalport Ave.: 21st St. to Cermak Rd. 10/13/24

21 Cermak Rd.: Canalport Ave. to Wentworth Ave. 10/13/24

22/23 Wentworth Ave.: Cermak Rd. to 26th St. 10/13/24

23/24 26th St.: Wentworth Ave. to Michigan Ave. 10/13/24

24 Michigan Ave.: 26th St. to 35th St. 10/13/24

24 35th St.: Michigan Ave. to Indiana Ave. 10/13/24

24 Indiana Ave.: 35th St. to 31st St. 10/13/24

25 31st St.: Indiana Ave. to Michigan Ave. 10/13/24

25/26 Michigan Ave.: 31st St. to Roosevelt Rd. 10/13/24

a.m. 10/13/24 3:15 p.m.

a.m. 10/13/24 3:45 p.m.

10/13/24 3:45 p.m.

a.m. 10/13/24 4:00 p.m.

a.m. 10/13/24 4:15 p.m.

a.m. 10/13/24 4:30 p.m.

26 Roosevelt Rd.: Michigan Ave. to Columbus Dr. 10/13/24 7 a.m. 10/13/24 6:00 p.m.

ANTICIPATED GRANT PARK STREET CLOSURES AND OPENINGS

Street Description Anticipated Closure Anticipated Opening

Balbo Dr.: Columbus Dr. to DuSable Lake Shore Dr. 9/30/24 10:00 a.m. 10/16/24 6:00 a.m.

Jackson Dr.: Columbus Dr. to DuSable Lake Shore Dr. 10/9/24 10:00 a.m. 10/14/24 6:00 a.m.

Balbo Dr.: Michigan Ave. to Columbus Dr. 10/10/24 4:00 a.m. 10/14/24 3:00 p.m.

Columbus Dr.: Ida B. Wells Dr. to Balbo Dr. 10/10/24 4:00 a.m. 10/14/24 3:00 p.m.

Columbus Dr.: Balbo Dr. to Roosevelt Rd. 10/10/24 4:00 a.m. 10/14/24 3:00 p.m.

Columbus Dr.: Monroe St. to Jackson Dr. 10/11/24 4:00 a.m. 10/13/24 8:00 p.m.

Columbus Dr.: Jackson Dr. to Ida B. Wells Dr. 10/11/24 4:00 a.m. 10/13/24 8:00 p.m.

Congress Plaza Dr: Michigan Ave. (Van Buren St. to Harrison St.) 10/11/24 4:00 a.m. 10/13/24 8:00 p.m.

Jackson Dr.: Michigan Ave. to Columbus Dr. 10/11/24 4:00 a.m. 10/13/24 8:00 p.m.

Columbus Dr.: Randolph St. to Monroe St. 10/12/24 6:00 a.m. 10/13/24 2:00 p.m.

Roosevelt Rd.: Columbus Dr. to DuSable Lake Shore Dr. 10/12/24 11:00 a.m. 10/13/24 6:00 p.m.

Monroe St.: Michigan Ave. to Columbus Dr. 10/12/24 12:00 p.m. 10/13/24 2:00 p.m.

Monroe St.: Columbus Dr. to DuSable Lake Shore Dr. 10/12/24 12:00 p.m. 10/13/24 3:00 p.m.

NAVIGATING THE COURSE

Use Chicago’s convenient and affordable CTA rail system to cheer on your runner from start to finish at the 2024 Bank of America Chicago Marathon. Find out your runner’s planned pace per mile to estimate when they will arrive at easy-to-reach locations along the course. Spectators are encouraged to move along the course throughout the event.

Grand Red Line Station – Miles 1, 3 and 12.5

Board a Red Line train and exit at Grand Avenue (mile 1). Walk three blocks west to LaSalle Street (mile 3) and four blocks west to Wells Street (mile 12.5).

Jackson (Red or Blue Line) Station – Mile 2

Board a Red or Blue Line train and exit at Jackson Street.

Chicago Red Line Station – Miles 3.5 and 12.25

Board a Red Line train and exit at Chicago Avenue. Walk three blocks west to LaSalle Street (mile 3.5) and four blocks west to Wells Street (mile 12.25).

Clark/Division Red Line Station – Miles 4 and 12

Board a Red Line train and exit at LaSalle Street (mile 4). Walk one block west to Wells Street (mile 12).

Sheridan Red Line Station – Mile 8

Board a Red Line train and exit at Sheridan. Walk four blocks east to Broadway.

Addison Red Line Station – Mile 8.5

Board a Red Line train and exit at Addison Street. Walk four blocks east to Broadway.

Sedgwick Brown Line Station – Mile 11

Board a Brown Line train and exit at Sedgwick Street. Walk a half-block north to North Avenue.

Washington/Wells Brown, Pink or Orange Line Station – Mile 13.5

Board any Brown, Pink or Orange Line train and exit at Washington/Wells. Walk two blocks west on Washington to Wacker Drive.

UIC-Halsted Blue Line Station – Miles 14 and 17

Board a Blue Line train and exit at UIC-Halsted. Use the Halsted Street exit or Morgan Street exit and walk two blocks north to Adams Street to view the runners around Mile 14 in Greektown. Or use the Halsted Street or Morgan Street exit and walk one block north to Jackson to view runners around Mile 17.

18th Pink Line Station – Mile 19.25

Board a Pink Line train and exit at 18th Street. Walk four blocks east to Loomis Street.

Cermak-Chinatown Red Line Station – Mile 21.5

Board a Red Line train and exit at Cermak-Chinatown.

Sox-35th Red Line Station – Mile 23 and 23.5

Board a Red Line train and exit at Sox-35th. Walk four blocks east on 35th Street to Michigan Avenue to view runners around Mile 23. Walk 5 blocks east on 35th Street to Indiana to view runners at Mile 23.5.

35th-Bronzeville-IIT Green Line Station – Mile 23 and 23.5

Board a Green Line train and exit at 35th-Bronzeville-IIT. Exit at 35th Street and walk one block east to Michigan Avenue to view runners around Mile 23 and two blocks east to Indiana to view runners at Mile 23.5.

Cermak-McCormick Place Green Line Station – Mile 25

Board a Green Line train and exit at Cermak-McCormick Place. Walk two blocks east to Michigan Avenue.

Roosevelt (Red, Green and Orange Line) Station – Finish line

Board a Red, Green or Orange Line train and exit at Roosevelt Road. Walk east on Roosevelt Road toward the Museum Campus/Grant Park.

COURSE FREQUENTLY ASKED QUESTIONS

You will likely interact with many spectators and the general public throughout your volunteer shift. Please do your best to answer any questions they might have.

Where is the nearest Chicago Transit Authority (CTA) station?

Refer to pages 36 and 37 for CTA locations along the course.

When will the first and last runners pass this point?

Refer to pages 33 and 34 for a pace guide.

What is the nearest mile marker?

Refer to the course map on page 42 for the nearest mile marker.

Where is the nearest aid station/toilet/medical tent?

There are twenty aid stations located along the course approximately one to two miles apart. Each aid station has water, Gatorade, toilets and a medical tent. Refer to the course map on page 42 for the nearest aid station location. Before the race begins, please familiarize yourself with the location of the nearest aid stations to your location and how to direct people to that location.

How can friends/family find out about an injured participant?

If a participant is transported to a local area hospital at the discretion of the medical team, the American Red Cross of Greater Chicago’s Reunification Services staff will be on hand in Grant Park to provide information regarding that patient to family and friends. Reunification Services staff can be found in the Information Tents located throughout Grant Park as well as at the American Red Cross Reunification Services area on Jackson Boulevard near the Jackson Medical Tent. Family members may also call 888.659.9877 from 7:30 a.m. to 7 p.m. on race day to speak with a Reunification Services Operator to inquire about a patient. Refer to the course map for locations and inform friends and family of this service in advance of race day.