Indiana Annual Report
2014
CONTENTS 2
Table of Contents
3
CEO and Board Chair Letter
4
About Centerstone
5
About Centerstone in Indiana
6
Year in Review
8
Demographics
9
Financials
11
Donor List
12
Centerstone America Leadership
13
Indiana Leadership and
Board of Directors
14
Indiana Locations
2 • Centerstone in Indiana
LETTER FROM INDIANA CEO AND BOARD CHAIR The ever-evolving landscape of behavioral healthcare has brought numerous changes and advancements in not only treatment and service delivery protocols, but also in the way we measure impact and success. As we work to further collaborate with other care providers, as well as reach new recipients of behavioral healthcare, it is critical that we can objectively measure the value of the services we provide.
Suzanne Koesel, LCSW Chief Executive Officer
What is value-based care exactly? In the greater context, it’s defined simply as health outcomes achieved that benefit clients relative to the cost of achieving those outcomes. To improve value, one must improve outcomes without increasing cost or lower cost without negatively affecting outcomes. In the best of circumstances, we strive to achieve both. What does this mean for Centerstone and the children, families and individuals we serve? It means that we provide the most relevant, research-based behavioral health and substance use disorder programs and services and measure the results in real time. By doing this, we create an outcomes-driven system of care focused on recovery and hope that delivers meaningful impact to those in need. Through this effort, many important initiatives gained momentum in 2013-14 at Centerstone:
• The transformation of our organizational culture into one based on trauma-informed care, increased client voice, a zero-suicide initiative and the measurement of recovery metrics in partnership with the Mental Health Center of Denver and the Centerstone Research Institute.
Linda Trader FY14 Chair Board of Directors Centerstone of Indiana, Inc.
• The development and implementation of an Integrated Health Strategy for all clients that included the construction of two onsite primary care clinics and groundbreaking of a fully integrated health clinic, the training of all adult recovery care coordinators as health coaches to address and collect metrics concerning key health indicators and an expansion of behavioral health staff in medical settings throughout our geographic service area. • Advocacy and opportunity to expand treatment services to those returning from or being diverted from corrections institutions in order to reduce recidivism rates. • Expanded community-based service availability and new models of care for families where abuse or neglect has occurred and successful reunification is the goal. In the following pages, we are pleased to share with you the highlights of our work and accomplishments over the past fiscal year. None of which could be attained without the dedication of the nearly 900 professional and compassionate members of the Centerstone in Indiana team. Through their work, more than 24,000 children, families and individuals found hope, strengthened resiliency and forged a unique path of recovery. It remains an honor and a pleasure to share this annual report with you.
Centerstone in Indiana • 3
One of the nation’s largest not-for-profit providers of behavioral healthcare. Over 55 years of experience.
150+ locations in 4 states: Illinois, Indiana, Kentucky and Tennessee.
IL
Serving 117,000 individuals of all ages and their families.
IN KY TN
2,600 employees.
Accredited by CARF International.
Our family of companies:
mi
ss i on
To prevent and cure mental illness and addiction disorders.
mi
s si o n
We believe:
Everyone Matters.
Advantage Behavioral Health offers a nationwide counseling network.
Centerstone Research Institute is working to bridge the gap between science and service through research and technology.
Centerstone Health Partners works to make integrated healthcare a reality.
Centerstone Foundation secures philanthropic resources to support Centerstone’s mission.
Centerstone Military Services offers programs and services to American service members, veterans and their loved ones.
4 • Centerstone in Indiana
ABOUT CENTERSTONE IN INDIANA OUR MISSION IS TO PREVENT AND CURE MENTAL ILLNESS AND ADDICTION. Centerstone in Indiana works to provide individuals and families the opportunity for recovery and health through research-based mental health and addiction therapy, treatment, technology and education. Our services go beyond diagnosis and therapy to identify new treatments, integrate mental and physical healthcare and even eliminate mental illness and addiction by participating in groundbreaking research partnerships throughout the country. With a history that spans more than five decades and annual revenue of $ 53,938,130, the Centerstone network includes more than 60 facilities in 17 Indiana counties throughout south and central Indiana. Centerstone in Indiana served 24,428 unique children and adults this past year. CARF International accreditation, and certification by the Indiana Department of Mental Health and CMHC, underscores Centerstone in Indiana’s commitment to providing unmatched quality care as well as a diverse continuum of services. We are dedicated to providing behavioral healthcare needs within the communities we serve, focusing first upon those who need us most.
Illinois - 7
Recovery refers to the process in which people are able to live, work, learn, and participate fully in their communities. For some individuals, recovery is the ability to live a fulfilling and productive life despite a disability. For others, recovery implies the reduction or complete remission of symptoms. Science has shown that having hope plays an integral role in an individual’s recovery.
Ohio - 152
OUR PHILOSOPHIES: RECOVERY AND RESILIENCE
Michigan - 2
Randolph
Jackson
Resilience means the personal and community qualities that enable us to rebound from adversity, trauma, tragedy, threats, or other stresses – and to go on with life with a sense of mastery, competence, and hope.
Kentucky - 71
CENTERSTONE
Centerstone in Indiana CENTERSTONE Counties where 100+ clients reside Counties where 1-99 clients reside Counties with Centerstone facilities
Centerstone in Indiana • 5
YEAR IN REVIEW
CENTERSTONE IN INDIANA SHARED VALUES Clinical Excellence
Rewarding Experiences
Service Excellence
Fiscal Responsibility
HIGHLIGHTS OF CENTERSTONE IN INDIANA Accomplishments for FY2014 include – Through a joint venture with Unity Physician Partners, Centerstone in Indiana opened two Unity Medical Clinics this year at the Centerstone offices at 720 N. Marr Road in Columbus and 645 S. Rogers Street in Bloomington.
In partnership with the town of Spencer, Centerstone received a $400,000 Community Focus Fund grant
to build the Spencer Integrated Rural Health Clinic. This new facility, which broke ground in May, will combine the programs and services of Centerstone’s Johnson Nichols Health Clinic and behavioral health offices under one roof for the benefit of Owen County residents. Twenty community-based adult recovery staff received health coaching training to work with clients identified to have both mental illness and physical health issues. To date, key health indicators for more than 500 adult clients has been collected and incorporated into individual recovery plans. Through lifestyle changes and closing gaps in care, we are improving the overall health and longevity of those individuals.
Our Zero Suicide initiative has resulted in the completion and implementation of clinical screenings,
protocols and alerts for individuals at risk of suicide in Centerstone offices, programs and care facilities. Approximately 50 individuals are engaged in the protocol in Indiana at any given time. Most individuals with serious health issues or behavioral health problems have experienced some form of physical or emotional trauma during their lifetime. Centerstone’s commitment as a Trauma Informed Organization has resulted in 90% of all staff having participated in trauma-informed care trainings and subsequently, a 48% increase in diagnosis of trauma for our clients as well as numerous clinic initiatives to increase sensitivity to those who have experienced trauma. In line with our ongoing commitment to consumer engagement, Centerstone expanded the number of Peer Recovery Specialists and Recovery Coaches to our treatment teams resulting in 20 new staff with lived experience integrated throughout the organization. Through a commitment to excellent customer service to sustain and grow strong, productive referral relationships, Centerstone’s Marketing Team connected with 1,900 referral sources with a 98%
resolution rate.
6 • Centerstone in Indiana
Accomplishments for FY2014 (continued) Centerstone’s legislative work this year was robust and productive: We worked collaboratively with members of the Indiana legislature and criminal justice leaders to
successfully develop and pass legislation for corrections diversion and re-entry programs using our community-based care models.
US Representative Todd Young visited and talked with staff and consumers at the Recovery Engagement Center in Bloomington to better understand our work and explore legislative impact for the future.
U.S. Representative Larry Bucshon, M.D. and Indiana State Representative Tim Brown, M.D. participated in a panel discussion entitled The State of Mental Health in Indiana along with Centerstone staff and healthcare leaders as part of the Representatives’ Hoosier Health Care Tour.
Centerstone leadership made two visits to Capitol Hill to advocate for critical issues and
legislation and to deliver more than 700 letters written by staff, volunteers and consumers in Indiana who spoke of the meaningful impact of behavioral health treatment in their lives.
Centerstone’s Project HOPE (Helping Offenders through Partnership and Employment) enrolled more than 400 individuals working towards recover and sustainable employment. Centerstone’s programs and services for children and families experienced incredible growth this year:
The START program, designed for families with young children who have experienced trauma was
successfully piloted by Centerstone for the Indiana Department of Child Services and will be expanded to other parts of the state in the coming year.
At the request of the Indiana Department of Child Services (DCS), Centerstone expanded children and families services to Delaware, Floyd, Jay, Henry, Marion and Scott Counties.
We began to routinely integrate Recovery Coaches into our Child and Family Service teams in order to
better address parental substance abuse issues impacting the family welfare. We collaborated with DCS as they developed new service codes and training to allow for this type of work with families throughout the State.
The Volunteers of the REC (Recovery Engagement Center) in Bloomington were honored twice this year:
Jody Chatelain, REC Volunteer Coordinator, was named the 2013 Consumer Advocate Hero for Recovery by Mental Health America of Indiana and Choices, Inc.
REC volunteers received the Be More Healthy Award for their unwavering dedication to helping those recovering from addiction. The award was presented by Bloomington Mayor, Mark Kruzan.
Centerstone in Indiana • 7
DEMOGRAPHICS Ages Served
Total Served 24,428
6-12 years 11.45% 75+ years 1.47% 0-5 years .9%
7
55-74 years 12.48%
6
5
4
3
2
1
20-54 years 59.08%
13-19 years 14.6%
1 2 3
Anxiety Disorders 15.4%
Other 15.6% Psychotic Disorders 5.1%
8 • Centerstone in Indiana
4
6
Mood Disorder 27.0%
5
Substance Use Disorder 18.8%
Adjustment Disorders 5.7%
Childhood Disorders 12.4%
Primary Diagnosis
4
Governmental Agency Grants and Contracts 23%
3
2
Centerstone in Indiana 2013 - 2014
1
FINANCIALS
Revenues
Rents, Donations and Other 9% County Funds 6% Client Services 62%
Therapy and Medical Services 24%
Expenses
Grant Funded Services 5% Administration 14%
Home and Community Based Specialty Services 58%
Centerstone in Indiana • 9
DONORS Philanthropic contributions to Centerstone create hope in the hearts of the children, families and individuals we serve each year through our innovative community-based behavioral health programs. Nearly one-quarter of Americans will face a behavioral health challenge or substance use disorder this year. Centerstone is on the front lines by providing counseling for all in need, offering school-based services for children, helping combat veterans and their families adjust to life after war, integrating physical and mental health care, creating innovative recovery initiatives and making the pursuit of a self-sufficient life full of hope a reality. To us, everyone matters. Together, through generous contributions to Centerstone CARES, our annual giving program, grant and underwriting support and the Homeward Bound 5K Walk to End Homelessness; we are making recovery possible and creating hope for a brighter future. To learn more about making a financial contribution to ensure that our vital programs have the depth and breadth necessary for meaningful impact, please visit centerstone.org. Thank you for your generosity.
Centerstone in Indiana 2013-14 Sustaining Donors Anonymous (3) James Ackerman Kristin Adkins Rebecca Alexander Shirley Arney Harold Aslinger Nicole Auger Robb Backmeyer Michelle Ball Robert and Marsha Baltzell Sharon Barker Betty Barr Ginny Barth Anna Barwick Kelly Bauermeister Mischelle Bean Kelley Bebout Kelly Benedict Mr. and Mrs. Michael R. Bennett Siera Blendin Jean Blue Patricia Bohn Clare Bond Christi Brown Laureen M. Brown Brown County Community Foundation Ronald Bulthuis Kenneth Bundy Barbara Bush Anthony Bushong Janet Campbell Meredith Canada Kara Canary
10 • Centerstone in Indiana
Marsha Carr David Carrico Cortney Carter Gina Carter Shannon Castetter Thelma Chandler Kathy Christoff David Clark Greg Clark Dee Clay Eric Cochran Shirley Cochran Community Foundation of Bloomington and Monroe County Dr. Kenneth Conway Heather Crowe Vera Crowl John Daugherty Mark and Terrye Davidson Joan Davis Rebecca Day Don Degner Samantha Delph Jenny DeVries Jina Dickson Deborah Dillard-Stark Decatur County Community Foundation Kathy and Larry Dobbs Michelle Dooley Duke Energy Foundation Michael Edwards William Elmore Dave and Jennifer Embree
David and Carolyn Emmert Lynn Evans Coleman Gary Felsten Jennifer Fillmore Shonita Fink Gina Fioto Melissa Forster Peggy Frisbie Debra J. Garrett Karen Geier Genoa Healthcare Brenda Gilbert Evelyn Goldsmith Mr. Gerald Gray Linda Grove-Paul Philippa M. Guthrie Susan Hailer Betty Hancock Sherry Hardesty Sharon Harlin Jennifer R. Harrison Mr. John Haury Crystal Henry Ashley Herth Mr. Mark Hickman Mr. and Mrs. M. Leo Hobbs Mr. and Mrs. Steven Holman Sally Hudson Packer Natalie Hughes Moore Anne Hutchinson Ideas Unlimited, LLC Leatha Jackson Jennifer Jaggers
Jennifer Johnson Lisa Johnson Sandra Johnson Connie Jones Kendrick Foundation John Kenny Belinda Kilgus Jennifer Kinzie Garry and Cheryl Kleer Joy Knopfmeier Suzanne Koesel Rona Krueger Deanna Kuhn Stephanie LaFontaine Pamela Lakes Jessie Lang Scott Lewellen Mary Lou Mann Sheila Marshall Gregory Marvel Andy Matthews Dr. Gregory May Kristal McBride Margaret McClintic Dan McNeely Susan Melton Darcey Meridith Amy Miller Sharon Mink Monroe County CARES, Inc. Theresa A. Moore Susan Moser Lesley Mullins Leanna N. Myers Dr. Jerry Neff Maria Nehrt Mr. & Mrs. Robert Neth Donna Nicholas Bryan Overbey Paul K Overly Trust Aimee Paddock Gil Palmer Amanda Pardue Liza Pavelich Charles Pegg Michael Pfenninger Angel Phillips Susan Pickens and David Borcherding Shannon Platter Susan Points Cynthia F. Port
Merri L. Priest Dr. Stephen Pritchard and Dr. Penny Gaither Cathy Quakenbush Joseph Ragsdale Carla Rains Ruth and Lane A. Ralph Holly Richey Victor Roberts Zenda Rodgers The Rodriguez Family Kristina Roehling Cindy Rogers William V. Roll Twila Romine Rev. Gregory Russell Kelley Salvo Elizabeth Sarchet Tammy Scotten Amy Sears Michelle Sears John and Helena Sharpnack Cathleen Shepard Greg and Carol Sidell Beth Silberstein Seigenthaler Public Relations Bob Siegmann Ben Sklar Joyce Smith Kathy Smith Brad Smith Lynn Snow Janet Sparks Megan Sporleder Beverly Spurlin Catherine Stephen Frank Stevens Shelly Stewart Monfort Ruth Strunk Debra J. Sullivan Barbara Taylor Stephen and Barbara Taylor Donna Tegeler Meagan Terlep Sheila Theriot Vicki Timm Brittney Tipton Dana Tipton Lisa Todd Linda Toschlog Linda and Perry Trader
Eric Trowbridge Treasure Trueblood Randall Tucker Shannon Tulloch Mark Uebel Mr. and Mrs. Kent Unger Gerald Van Note Cynthia Vanderbur Ashley Wade Jamie Walter Lianne M. Warner Dr. Kathryn Whittington and Col. Michael A. Smith Marjorie Wiles Drs. Bob and Kay Williams Heather Williams Rachel Williamson Darragh Wilson Vickie Wilson Linda Wright Robert Young
In Memory of Bret Durham Mary Lou Mann
In Memory of Bill Quackenbush Sally Hudson Packer
In Memory of Lavonne Sims Mr. and Mrs. Kent Unger
In Memory of Dr. George Weinland Mr. and Mrs. Michael R. Bennett
In Honor of Gwen Watts
Drs. Bob and Kay Williams Every effort has been made to ensure the accuracy of this list. If your name is misspelled or not included, please contact us at foundation@centerstone.org.
Centerstone in Indiana • 11
CENTERSTONE AMERICA LEADERSHIP David C. Guth, Jr. Chief Executive Officer
Gwen Watts Administrative Chief of Staff
Barry Hale Chief Operating Officer
Michael Butler Corporate Comptroller/Treasury Officer
Steve Holman Chief Financial Officer
Lynn Chappin Director of Human Resources
Robert J. Williams, PhD Chief Policy & Strategy Officer and CEO Emeritus
Sherry Harrison, MSSW Corporate Compliance Officer Christy Hooper, PHR Vice President for Human Resources
Ramona Rhodes Chief Operating Officer for Foundation and Corporate Communications
Natalie Stone Director of Web Communications
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Advantage BEHAVORIAL HEALTH
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HEALTH PARTNERS
MILITARY SERVICES
12 • Centerstone in Indiana
CENTERSTONE IN INDIANA LEADERSHIP Suzanne Koesel, LCSW Chief Executive Officer
Scott Lewellen Director of Marketing and Public Relations
Shirley Arney, MBA Chief Administrative Officer
Darcey Meridith, MSW Director of Child and Family Services
Robb Backmeyer, MSW, MBA Chief Operating Officer
Maria Nehrt Director for Environmental Services
Linda Grove-Paul Vice President for Recovery and Innovation
Amanda Pardue, LMHC Director of Clinic Services
Jenny Harrison Vice President for Crisis, Access, and Clinic Services
Beth Rodriguez, MA Director of Development
Rona Krueger, MSW Vice President for Quality Improvement
Michelle Sears Director of Authorization, Credentialing and Support Services
Bob Siegmann, MBA, LCSW Vice President for Healthcare Integration
Vinita Watts, MD Medical Director
David Carrico, LCSW Director of Adult Recovery Services
Stephanie LaFontaine Executive Director, Johnson Nichols Health Clinic
Thelma Chandler, LCSW Director for Clinic Services
Shannon Castetter, MBA Director of Red Oak Industries
Kathy Christoff, LCSW Director of Adult Recovery Services
Greg Sidell, MD Associate Medical Director
BOARD OF DIRECTORS Bartholomew County Robert E. Neth, Secretary Gil Palmer Brown County Linda L. Hobbs, Vice-Chair Decatur County Stephen Taylor, Esq. Fayette County Robert Baltzell Jackson County Terrye Davidson
Jefferson County Alice Carlson Jackson Jennings County Mamie McDonald (also Jackson County) Kristi Rowell Lawrence County Jennifer Embree, DNP, Chair Monroe County David Emmert, Esq. Stephen Pritchard, DDS
Owen County Linda Trader Immediate Past Chair Randolph County Catherine Stephen Rush County Bradley Smith Wayne County Sharon Harlin Chief Executive Officer Suzanne Koesel, LCSW
Centerstone in Indiana • 13
CENTERSTONE IN INDIANA – LOCATIONS Corporate Offices
645 South Rogers Street Bloomington, Indiana 47403 800.344.8802 Clinic Locations Bartholomew County 720 North Marr Road Columbus, Indiana 47201 812.314.3400
Lawrence County 1315 Hillcrest Road Bedford, Indiana 47421 812.279.3591
Brown County 91 West Mound Street, PO Box 550 Nashville, Indiana 47448 812.988.2258
Monroe County 645 South Rogers Street Bloomington, Indiana 47403 812.339.1691
Decatur County 1530 Commerce Park West Drive Greensburg, Indiana 47240 812.663.7057
Morgan County 1175 Southview Drive Martinsville, Indiana 46151 765.342.6616
Fayette County 390 E. Erie Street Connersville, Indiana 47331 765.825.4124 Henry County 3337 S. State Road 3 New Castle, Indiana 47362 765.521.3010 Jackson County 1443 Corporate Way Seymour, Indiana 47274 812.522.4341 Jefferson County 3008 North Bevcher Drive Madison, Indiana 47250 812.265.1918 Jennings County 1260 East Buckeye Street North Vernon, Indiana 47265 812.346.4468
14 • Centerstone in Indiana
11370 North SR 67 Mooresville, Indiana 46158 765.342.6616 Owen County Spencer Integrated Health A Partnership of Centerstone and Johnson Nichols Health Clinic
35 Bob Babbs Drive Spencer, Indiana 47460 812.829.4871
Randolph County 325 South Oak Street, Suite 103 Winchester, Indiana 47394 765.584.1735 Rush County 152 E. US-52 Rushville, Indiana 46173 765.932.3974 Wayne County 831 Dillon Drive Richmond, Indiana 47374 765.983.8000
Centerstone of Indiana, Inc. Corporate Office 645 S. Rogers Street Bloomington, Indiana 47403 Access Service 800.344.8802 Crisis Services 800.832.5442
Learn more about Centerstone in Indiana www.centerstone.org facebook.com/Centerstone.org twitter: @Centerstone youtube.com/CenterstoneVideos