Centerstone of Indiana
annual report
2013
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from the CEO and the Board Chair This year, the US Supreme Court made a landmark decision concerning the health and well-being of millions of Americans by declaring the constitutionality of the Affordable Care Act (ACA). This means health care coverage will eventually be expanded to an estimated 500,000 Hoosiers and guarantees coverage for people with pre-existing conditions, including mental illnesses. This will dramatically increase the number of individuals Centerstone can serve. Importantly, the ACA expands regulations to ensure public and private insurers consider mental and physical healthcare equally. This has created a new healthcare ecosystem in which great opportunities for Centerstone exist. As a community-based mental health center focused on recovery, Centerstone has a long history of addressing wellness issues through a strengths-based, individualized and holistic approach. With the implementation of the ACA, Centerstone is more relevant now than ever before. Through the integration of behavioral and physical healthcare, we are able to address the underlying lifestyle and behavioral health challenges faced by so many individuals suffering from chronic illness and disease. The statistics are both startling and compelling. Nearly 70% of adults with a severe mental illness have chronic medical conditions. A great number of these adults have their lives cut short 25 years sooner than those without mental illness. We also know that individuals who experience severe trauma as children are twice as likely to smoke and have heart disease, seven times more likely to be alcoholics, and 12 times more likely to have attempted suicide. Additionally, two of the top five causes of re-hospitalization after treatment of a physical health condition are depression and substance abuse. With this in mind, our multi-faceted integrated care approach includes but is not limited to: • The training of 200+ community-based support specialists to recognize the key illnesses that shorten the lives of our clients and providing them with access to tools including scales, blood pressure monitors, measuring tapes and pedometers to document key health indicators. With the help of specialized software, support specialists can share a data-based graphic of an individual’s progress toward improving his or her overall health. • A joint venture with Unity Physician Partners to build two health care clinics inside our Centerstone facilities in Bloomington and Columbus. • Plans to combine our Owen County behavioral health team with the Johnson Nichols Health Clinic in a state of the art fully integrated health clinic. • A partnership between Centerstone, IU Health Bloomington and HealthLINC to provide electronic alerts when our clients are treated in the emergency room or are admitted to the hospital for physical or behavioral health concerns.
Suzanne Koesel, LCSW Chief Executive Officer Centerstone of Indiana, Inc.
• The placement of Centerstone therapists in Federally Qualified and Rural Health Clinics throughout our service area.
In the following pages, you will see an overview of this year’s accomplishments and highlights guided by Centerstone’s four shared values: Clinical Excellence, Rewarding Experiences, Service Excellence and Fiscal Responsibility. These outcomes are both impressive and inspiring. Most importantly, however, they represent the hard work and dedication of nearly 900 professional and caring Centerstone team members working with more than 24,000 children, adults and families to build a unique and powerful path to recovery and wellness. It is an honor and a pleasure to share this annual report with you.
Linda Trader FY13 Chair Board of Directors Centerstone of Indiana, Inc. 3
The mission of Centerstone is to prevent and cure mental illness and addiction. about Centerstone of Indiana
Michigan - 3
Centerstone is a not-for-profit organization offering a full range of mental health services, substance abuse treatment and related educational programs to individuals of all ages and their families. Illinois - 8
Ohio - 118
With a history that spans more than five decades and an annual revenue of $52,027,018, the Centerstone network includes more than 60 facilities in 17 Indiana counties throughout south and central Indiana. Centerstone served 24,429 Hoosiers this past year.
Randolph
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nts reside
Michigan - 3
Centerstone services go beyond diagnosis and treatment. Our programs also help individuals rebound from adversity, build on their strengths and achieve life goals for recovery. Centerstone seeks to identify new treatments and even eliminate mental illness and addiction by participating in groundbreaking research studies with leading universities across the nation.
ts reside
e facilities
Jackson
CENTERSTONE Counties where 100+ clients reside Counties where 1-99 clients reside Counties with Centerstone facilities
CARF International accreditation, and certification by the Indiana Department of Mental Health and CMHC, underscores Centerstone of Indiana’s commitment to Randolph providing unmatched quality care as well as a diverse continuum of services. We are dedicated to providing behavioral healthcare needs within the communities we serve, focusing first upon those who need
ends statement
Fiscal Year 2012-2013
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Ohio - 118
www.centerstone.org
Illinois - 8
Kentucky - 67
Jackson
At Centerstone of Indiana we work to provide individuals and families the opportunity for Kentucky - 67 recovery and health through availability of research-based mental health and addiction therapy, treatment, technology and education. www.centerstone.org
Centerstone of Indiana shared values • clinical excellence • rewarding experiences • service excellence • fiscal responsibility
year in review Some of the Centerstone of Indiana accomplishments for FY2013 include: • e-ROSC, an online tool for clients with substance use disorders to support their recovery, helped decrease depression rates by 36%, anxiety rates by 19%, arrests by 33% and consumption of illegal drugs by 50%. • Centerstone joined a national consortium of behavioral healthcare leaders dedicated to a Zero Suicide Culture that was recognized by the National Council for Behavioral Healthcare. With our Zero Suicide initiative, we implemented new assessment protocols and alerts, conducted state-wide trainings and joined in state and local community events. We saw a decrease in the number of suicides among our clients, with only one occurring this year. • Centerstone was awarded a three-year accreditation by CARF International.
• Centerstone Center for Clinical Excellence launched an enterprise-wide outcomes initiative focusing on suicide prevention, client engagement and improvement in function. • At the request of the Indiana Department of Child Services, we expanded our child and family services to Jay County and Delaware counties.
• Red Oak Industries, a subsidiary of Centerstone designed to provide lasting career opportunities for workers with disabilities in an integrated and normalized environment, opened a new office and data management service line in Columbus. • The joint venture with Unity Physician Partners was finalized with plans to construct two co-located primary care clinics in our facilities in Bloomington and Columbus. • Project HOPE (Helping Offenders through Partnership and Employment), funded by the Department of Labor, has sucessfully enrolled over 100 individuals who are working toward recovery and employment.
• Centerstone was awarded a technology grant in collaboration with IU Health Bloomington for the development of a health information exchange (HIE). The exchange allows for notifications to Centerstone when our clients are admitted to the hospital for a physical or psychiatric problem. This is significant, as we are one of two such HIEs working with a behavioral health provider. • John Isbell, a Peer Support Specialist and Rehabilitation Specialist for our BE Well program, won a “Hero in the Fight” award from Mental Health America in December. This award recognizes his leadership, supports the work and celebrates the magnificent example he provides to others recovering from mental illness. • The Indiana Division of Mental Health and Addiction appointed Jenny Harrison, Centerstone VP for Access, Crisis and Clinic Services, to the Indiana Suicide Prevention Council.
• The Richmond Chamber of Commerce named Redwood Terrace Apartments as the recipient of the “Community Improvement Award” for 2012. • Staff retention improved this year, moving from 77% to 80%.
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year in review (con’t) • Centerstone obtained the Four Star Designation as “Military Ready and Veteran Friendly” for our work with the VA in expanding access to services for veterans through a videoconference system.
• Centerstone received the 2013 Rural Indiana Smoke-Free Environment Award (R.I.S.E.) from the Indiana Rural Health Association.
• Centerstone raised nearly $100,000 through employee and community giving, foundation grant awards, corporate sponsorships and special events, including $10,000 from the Homeward Bound 5K Walk to End Homelessness.
Centerstone of Indiana board of directors Robert E. Neth Secretary
Gil Palmer
Bartholomew County
David Emmert, Esq. Linda L. Hobbs Brown County
Stephen Taylor, Esq. Decatur County
Robert Baltzell Fayette County
Terrye Davidson
Immediate Past Chair Jackson County
Rev. Gregory A. Russell
Gerald Gray
Morgan County
Linda Trader
Jefferson County
Chair Owen County
Jennings County
Randolph County
Kristi Rowell
Jennifer Embree, DNP Vice Chair Lawrence County
Stephen Pritchard, DDS Monroe County
Catherine Stephen Bradley Smith Rush County
Sharon Harlin Wayne County
Suzanne Koesel, LCSW Chief Executive Officer
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Centerstone of Indiana 2012 - 2013
revenues
Governmental Agency Grants & Contracts 25.7%
25.7
Self Pay 4.6% Commercial Insurance/Contracts 5.6% IN County Funds 5.9%%
Medicaid 50.5%
Other 7.7%
expenses Therapy & Medical Services 25%
Home & Community Based Specialty Services 57%
Administration 13%
clients served
Grant Funded Services 5%
total 24,429 6-12 years 11%
0-5 years 1% 75+ years 1% 55-74 years 12%
13-19 years 15%
20-54 years 60%
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More than 1.6 million people across Indiana face mental illness or substance abuse every year. Centerstone is on the front line of supporting these individuals by providing counseling, offering school-based services for the children, helping combat veterans and their families adjust to life after war, creating innovative substance abuse recovery programs, and implementing parenting, foster care and adoption programs.
Generous contributions to Centerstone CARES, our annual giving campaign, and to Homeward Bound 5K Walk to End Homelessness, help to provide vital services to more than 24,000 children, families and individuals throughout Indiana. In addition, philanthropic investments aid in the discovery and development of cutting edge treatments for mental illness and addiction and bridge the gap from science to service.
Centerstone of Indiana 2012-13 Sustaining Donors
Anonymous (6) Patricia Adams Yetunde Adeyinka-DeLeon Kristin Adkins American Legion Post 18 Kathy Ammerman Shirley Arney Stephen Arthur Harold Aslinger Dr. and Mrs. David W. Ayer Kurt Bachman Robb Backmeyer Christopher Ball Robert and Marsha Baltzell Becky Bare Shannon Barker Sherry Barker Marta Barker Benjamin Barker Andrew Barker Betty Barr Ginny Barth Anna Barwick Jacqueline Bauer Kelly Bauermeister Mischelle Bean Kelley Bebout Heidi Bednarski Kelly Benedict Mr. and Mrs. Michael R. Bennett Wanda Benson Bloomington Metro Professional Fire Fighters Jean Blue Patty Bohn Clare Bond Julie Booher Joan Booth Kathy Bostick Tiffany Bowman Laureen M. Brown Otis Brown Steve Bryant Ronald Bulthuis Kenneth Bundy Barbara Bush Debra Bush Anthony Bushong Michelle Bustle
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Stanley H. Byram Trust David Caldie Susan Callahan Laura Campbell Meredith Canada Kara Canary Marsha Carr David Carrico Cortney Carter Janice Carter Shannon Castetter Heather Caudill Sara Chambers Thelma Chandler Tammy Chappell Kathy Christoff David Clark Greg Clark Julie Clark Eric Cochran Rita Collins The Christopher Nathan Emery Fund of the Lawrence County Community Foundation Christina Comerford The Community Foundation of Bloomington and Monroe County – Precision Health Network Fund Community Foundation of Jackson County Community Foundation of Randolph County Ken Conway Debra Cowdell-Slikkers Edith Cross Heather Crowe Vera Crowl Carolyn Cunningham George Daniels John Daugherty Mark and Terrye Davidson Joan Davis Terri Davis Rebecca Day Decatur County Community Foundation Seairah Delaney Jeana Delaney Jina Dickson
Deborah Dillard-Stark Kathy Dobbs Michelle R. Dooley The Camilla B. Dunn Fund of the Wayne County Foundation Sarah Eads Michael Edwards Bill Elmore Jeni Embree Lynn Evans-Coleman Jennifer Farber Glenda Farrell Shonita Fink Melissa Forster Dr. and Mrs. Sherman Franz Friend of English Manor Fresh Start Housing, LLC William Galbraith Debra Garrett Mary Garvey Sarah Gates Karen Geier Genoa Healthcare Holdings, LLC Karen George Jill Giffin Grace Glanton Gerald Gray Linda Grove-Paul Beth Gruenewald David C. Guth, Jr. Philippa M. Guthrie Susan Hailer Sherry Hardesty Rachel Hardy Amy Harrison Jennifer Harrison Matthew Hayes Crystal Henry Heritage Fund – the Community Foundation of Bartholomew County Ercilia Hernandez Kaeleigh Herstad Linda L. Hobbs Jo Holland Steve Holman Marla Holmes James Hughes Natalie Hughes-Moore Kelly Hunt
Chris Husted John Isbell Stephanie LaFontaine Leatha Jackson Bethany Jacobs Jennifer Jaggers Amy Jewell Michelle Johns Jennifer Johnson Lisa Johnson Sandra Johnson Kendrick Foundation John Kenny Belinda Kilgus Jennifer Kinzie Jason Kiser Garry and Cheryl Kleer Joy L. Knopfmeier Suzanne Koesel Dorene Krawczyk Rona Krueger Pamela Lakes Jessie Lang Anne Leach Scott Lewellen Susan Loh Nancy Low Donna Mann Ghansham Manwani Sheila Marshall Deborah Martin Kendra Martin Gregory Marvel Andy Matthews Bill May Gregory May Kevin May Margaret McClintic Teresa McDaniel Dan McNeely Susan Melton Amy Miller Rebecca Montgomery Mia Morrison Gail Moore Jana Moore Janet Moore Theresa Moore Susan Moser
Leanna Myers Sharon Neal Maria Nehrt Nathan Nehrt Mr. & Mrs. Robert Neth Old National Bank Foundation Bryan Overbey Susan Overton Laurie Patton Liza Pavelich Connie Pennington Berdina Petty Angel Phillips Lelia Pipenger Tony and Patti Pizzo Shannon Platter Susan Points Cindy Port Merri Priest Steve Pritchard and Penny Gaither Putnam County Community Foundation Cathy Quakenbush Joseph Ragsdale Carla Rains Ruth Ralph Jessica Ramsey Jacke Reynolds Holly Richey Stephen Ringenberg Paul Robbins Cathryn Roberson Zenda Rodgers Beth Rodriguez Cindy Rogers
William Roll Twila A. Romine Kristi Rowell Patty Ruddick Gregory A. Russell Kelley Salvo Elizabeth Sarchet Jack Scherer Carla Schnurpel Terri Schuld Tammy Scotten Michelle Sears Josie Seybold John T. Sharpnack Colleen Sheridan Gregory Sidell Bob Siegmann Todd Sjoblom Ben Sklar Brad Smith Joyce Smith Lynn Snow Janet Sparks Rebecca Sparks Megan Sporleder Beverly Spurlin Kelly Stanfield Catherine Stephen Donna Stephens Frank Stevens Ruth Strunk Debra Sullivan Steve and Barbara Taylor Meagan Terlep Jessica Thurston
Lisa Todd Linda Toschlog Perry and Linda Trader Treaty Line Farms Eric Trowbridge Jessica Troxel Treasure Trueblood Shannon Tulloch Nikki Tumey Mark Uebel Gerald VanNote Chris VanSleen Andy Verschoyle Nancy Walke Jamie Walter Uwe Walter Lianne Warner Vinita Watts Wayne County Foundation Lindsey Wead Luther Welch Donna Wells Col. Michael A. Smith and Dr. Kathryn D. Whittington Anne Wickens Heather Williams Bob and Kay Williams Rachel Williamson E. Darrgh Wilson Vickie Wilson Alan Winslow Linda Wright Nancy Yheulon Robert Young Tara Zellner
Centerstone of Indiana In-Kind Donors Aver’s Pizza Baked of Bloomington Balance Massage Therapy Bicycle Garage, Inc. Bloomingfoods Market & Deli Buccetto’s Smiling Teeth Carmen Delgado’s Oasis Spa and Salon Curves First Bank Richmond IU Auditorium Jazzercise JW Marriot Indianapolis Laughing Planet Café Malibu Grill Mira Salon and Spa Once Upon a Child Revolution Bike and Bean Soma Coffeehouse Starbucks T.I.S. College Bookstore The Comedy Attic Village Deli Yoga Mind & Body
Spotlight Thanks We give special thanks to the generous funders who invested in the lives of our clients through the Centerstone Employment Services (CES) program. At Centerstone, we understand that work is integral to recovery. Yet, nearly 80% of individuals with a serious mental illness throughout the country are unemployed. Not because they don’t want to work – they do!
But the barriers of overcoming stereotypes, red-tape hurdles and fear, just to name a few, can often get in the way. The dedicated members of the CES serve individuals ages 17 and older in 14 counties throughout south central Indiana by breaking down barriers and supporting our clients through the creation of a job plan, job skills training, work experiences and on-the-job coaching. Through the investments of donors throughout our communities, our clients can take the essential steps to a path of greater self sufficiency and wellness. For this, we are truly grateful.
Every effort has been made to ensure the accuracy of this list. If your name is misspelled or not included, please contact the Development Office at (812) 355-6355 or Beth.Rodriguez@centerstone.org.
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Centerstone of Indiana leadership Suzanne Koesel, LCSW
Thelma Chandler, MSW, CADAC-I, ICAC-II
Shirley Arney, MBA
Kathy O’Brian Christoff, LCSW
Chief Executive Officer
Chief Operating Officer for Clinic and Administrative Services
Robb Backmeyer, MSW, MBA Chief Operating Officer for Recovery Services
Robert Siegmann, LCSW, MBA
Senior Vice President for Healthcare Integration and Collaboration
John Daugherty, MBA, CPA
Director of Clinic Services, East Region Director of Adult Recovery and Employment Services
Kenneth Conway, MD
Assistant Medical Director, Central Region
Mark Jones, MD
Assistant Medical Director, East Region
John Kenny, CPA Controller
Vice President for Finance
Scott Lewellen
Vice President for Recovery and Innovation
Darcey Meridith, LCSW
Vice President for Crisis, Access, and Central Region Clinic Services
Maria Nehrt, BGS
Vice President for Quality Improvement
Director of Clinic Services, West Region
Linda Grove-Paul, MSW, MPA, LCSW, LCAC Jenny Harrison, LCSW Rona Krueger, MSW Jerry Neff, MD
Medical Director
Shannon Castetter, MBA
Director of Red Oak Industries
David Carrico, LCSW
Director of Adult Recovery and Residential Services
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Director of Marketing and Public Relations Director of Child and Family Services Director of Environmental Services
Amanda Pardue, LMHC Ruth Ralph, LSW
Executive Director of Johnson Nichols Health Clinic
Beth Rodriguez, MA
Director of Development
Michelle Sears
Director of Authorization, Credentialing, Access, Clinic Records and Support Services
Centerstone of Indiana corporate offices 645 South Rogers Street Bloomington, Indiana 47403 800.344.8802
clinic locations
Bartholomew County 720 North Marr Road Columbus, Indiana 47201 812.314.3400
Brown County 91 West Mound Street, PO Box 550 Nashville, Indiana 47448 812.988.2258 Clark County 335 Spring Street Jeffersonville, Indiana 47130 812.258.0310
Decatur County 1530 Commerce Park West Drive Greensburg, Indiana 47240 812.663.7057 Fayette County 390 E. Erie Street Connersville, Indiana 47331 765.825.4124 Henry County 3221 S. Memorial Drive New Castle, Indiana 47362 765.521.3010 Jackson County 1443 Corporate Way Seymour, Indiana 47274 812.522.4341
Jefferson County 3008 North Bevcher Drive Madison, Indiana 47250 812.265.1918
Jennings County 1260 East Buckeye Street North Vernon, Indiana 47265 812.346.4468 Lawrence County 1315 Hillcrest Road Bedford, Indiana 47421 812.279.3591
Monroe County 645 South Rogers Street Bloomington, Indiana 47403 812.339.1691 Morgan County 1175 Southview Drive Martinsville, Indiana 46151 765.342.6616
11370 North SR 67 Mooresville, Indiana 46158 765.342.6616
Owen County 272 North US Highway 231 Spencer, Indiana 47460 812.829.4871
Randolph County 325 South Oak Street, Suite 103 Winchester, Indiana 47394 765.584.1735
Rush County 201 Conrad Harcourt Way, Suites A & B Rushville, Indiana 46173 765.932.3974 Wayne County 831 Dillon Drive Richmond, Indiana 47374 765.983.8000
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Centerstone of Indiana, Inc. Corporate Office 645 S. Rogers Street Bloomington, Indiana 47403 Access Service 800.344.8802 Crisis Services 800.832.5442
Learn more about Centerstone of Indiana www.centerstone.org facebook.com/Centerstone.org twitter: @Centerstone youtube.com/CenterstoneVideos
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Centerstone, a not-for-profit organization, has provided a wide range of mental health, substance use disorder, and integrated health services to Indiana residents for more than 50 years. Through more than 60 facilities in 17 Indiana counties, Centerstone serves more than 24,000 children, adolescents, adults and seniors each year. It is accredited by CARF International. For more information about Centerstone, please call 800-344-8802 or visit www.centerstone.org.