INTHEKNOW
5 reasons why
QUALITY ASSURANCE is essential to your business’ success
by Sheena Shaik Head of Quality Assurance,Talksure
Every business, regardless of the industry, shares the same goal when it comes to customer satisfaction – happy customers with no complaints. But, it’s not as simple as it sounds. Try as you may, no one and no ‘thing’ is perfect and the chance of human error will always pose a risk to your business. Cue Quality Assurance (QA) – the one department that can reduce this risk and help ensure that you deliver on your promises.
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