SOFTWARE DEVELOPMENT TRENDS HELP IMPROVE THE SHOPPING EXPERIENCE TRENDS IN SOFTWARE DEVELOPMENT ARE EVER CHANGING, SO BY INTEGRATING MODERN TECHNOLOGIES AND USING NEW DEVELOPMENT METHODOLOGIES, BUSINESSES EASILY CAN PINPOINT WHERE THEIR EFFORTS SHOULD BE DIRECTED. DISCOVERING EMERGING TRENDS IN ECOMMERCE AND SOFTWARE DEVELOPMENT WILL HELP IMPROVE SHOPPING EXPERIENCES FOR CONSUMERS.
O
nline shopping is expected to
flexible digital experiences. Due to health
reach $1 trillion by 2022; this is
and safety concerns, businesses are now
according to a report by Adobe’s
turning to contactless payment solutions
eCommerce division. To gain a competitive advantage and to exceed customer expectations, businesses need to discover the emerging trends in eCommerce and adopt current trending technologies in software.
and other digital tools. According to the Visa Back to Business study, more than 60% of consumers would switch to a business that offers contactless payment options. In contrast, nearly 50% of the respondents said they would stop
CRYPTO PAYMENTS
shopping at stores that only offered pay-
Crypto payments will be trending this
cashier or shared machine.
ment methods that relied on contact with a
year and we will see support rise across eCommerce platforms in the coming year, leading to broader acceptance. Crypto is
CHATBOTS
a cheaper, more convenient and secured
According to Gartner, chatbot eCommerce
payment option for eCommerce.
transactions are expected to reach $112
The biggest advantage is that there is no
billion by 2023. Most businesses will man-
need to pay any commission to intermedi-
age customer interactions without human
aries and payment gateways because the
assistance, an era where personalised
transaction happens directly between the
shopping assistant bots will become the
buyer and the merchant. Already, eCom-
norm. Considering the rapid chatbot adop-
merce providers like Shopify and Magento are supporting payment options such as
tion rate by eCommerce companies, it is evident that conversational chatbots will be
Coingate, GoCoin and BitPay.
assisting customers in their buying journey.
Adoption of the blockchain technology
Modern AI technologies used to create
has quietly reached a tipping point across multiple industries, and this year will see several eCommerce companies offering
chatbots will continue to improve and innovate, leading to improved conversion rates and higher retention.
bitcoin as a payment option. The cryptocurrency market will reach $60 billion by
T-COMMERCE
steadily and is set to surpass 50% of homes
annual spending by different companies on
Television Commerce or t-commerce is
Analytics, shipments are expected to ex-
blockchain solutions will reach around $16
a growing trend across the globe where
ceed 200 million units per year in 2022.
billion by 2023.
consumers can instantly purchase prod-
2025 and according to CB Insights, the
ucts that appear on TV. Interactive live TV
CONTACTLESS PAYMENTS
shopping is easy; simply point and click the remote to purchase a product.
globally by 2026. According to Strategy
T-commerce offers consumers a ‘OneClick’ purchasing opportunity, thereby enhancing the shopping experience through digital TV channels and regular TV ads.
The adoption of contactless payment
eCommerce businesses should take notice
Marketers are integrating eCommerce op-
technologies is on the rise as a result of the
of t-commerce and how it will impact the
portunities into TV content that allows in-
growing consumer appetite for fast and
industry. Smart TV ownership is growing
teractive live TV shopping. It’s just another
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VOL 22
ISSUE 2
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