Updates from the National Support Office

Welcome

New Zealand Certified Builders (NZCB) is excited to welcome and introduce, Helen Thornton-Gussy, who joined the National Support Office team (NSO) in January.

Helen, who is based in Tauranga, came from an Executive Assistant (EA) role at the Bay of Plenty-based PlantTech Research Institute.

Helen’s role at NZCB is part EA and project support to the Chief Executive, and part running the NZCB operations. This includes being responsible for the maintenance of the NSO building, the Association’s vehicle fleet, IT management, the NSO Health and

Report

Here is an update on what the teams at the NZCB NSO have been working on. If you need any further information about what’s been keeping us busy, please contact the respective Team Manager using the contact details below.

Marketing and Membership Services Team Manager Karla Farrar | 021 906 234 | karla@nzcb.nz

• NZCB Conference and Expo 2023 planning:

Website built and launched to members

Speakers and Factory Tour confirmed

– Sponsorship opportunities and exhibitor manual launched with sponsorship and trade stands being taken up.

• NZCB Advertising for 2023:

Radio campaign underway for February/March

New creative being planned for TV adverts

– Digital audit currently being done to review the effectiveness of our media placement.

• NZCB 25th Birthday – planning underway for a special video to be made to promote this achievement.

• Apprentice Network – assisting Nick Matthews with the launch of marketing and communications to members.

• Revere Volume 7 submissions closed – articles and photographs being compiled.

• Certified Plans – market research is underway to improve the product.

• Auckland Education Day (16 March) – planning and assistance.

• Auckland Bunnings Trade Show (15 February) – planning for the NZCB stand.

• NSO MATES In Construction Roadshow – planning, marketing, and communications during February and March.

• NSO H1 and Code of Ethics Roadshow – planning, marketing, and communications during March and April.

• Strategic Partnership – renewals and growth plan development.

• NZCB Toolshed improvements – new online membership applications, planning, assistance and execution.

• Annual review of Affinity Partnerships and Free Helplines.

Safety plan, and the development and running of a comprehensive NSO Operations manual. In short, Helen sits across a wide spectrum of the NZCB business and works closely with Chief Executive Malcolm Fleming.

“Helen is a highly competent administrator who brings a good set of skills to NZCB,” says Malcolm Fleming. “She has made several changes in a short period of time that have already raised the NSO performance bar.”

Finance Team Manager Sandra Kennerley | 021 566 224 | sandra@nzcb.nz

• Preparing NZCB end-of-year financial statements.

• Conversion of all NZCB financials from MYOB to Xero.

• Collection of outstanding debts.

• Accounts administration as normal.

Membership and Education Team Manager Shane Ririnui | 021 906 489 | shane@nzcb.nz

• Territory Managers (TMs) have been continuing to manage membership enquiries.

• TMs have been working with Presidents and regions to assist with the first events for this year or the roadshow.

• Customer Liaison – Kelly Sheridan has noticed a huge increase in homeowner enquiries.

• New Membership Coordinator – Shaye Baker has noticed a spike in membership applications because of the new TMs.

• Education and Technical Manager – Shane Ririnui has noticed a spike in payment defaults lodged against NZCB members.

• Auckland Bunnings Trade Show (15 February) – planning for the NZCB stand.

• NSO MATES In Construction Roadshow – planning.

• NSO H1 and Code of Ethics Roadshow – planning and involvement during March and April.

Apprenticeship Support Team

Manager Nick Matthews | 021 906 483 | nick@nzcb.nz

• Industry Training Association Building (ITAB) Apprenticeship Programme – Special General Meeting with Incorporated Society Members.

• NZCB Apprenticeship Network – Brand and marketing collateral development, including launching to NZCB Business members.

• NZCB Apprentice Challenge Sponsored by ITM – Regional competitions planning and sponsorship engagement.

With 9 manufacturing plants across the country, you can trust CARTERS Frame and Truss to support your build.

Backed by state of the art manufacturing equipment, your build is sure to stand the test of time.

• All CARTERS Frames and Trusses are manufactured in accordance with the NZS3604:2011 Timber Framed Buildings and to consented plans and specifications.

• FSC (Forestry Stewardship Council) accredited manufacturing plants.

• Sustainable, renewable and proudly made with New Zealand Pine for New Zealanders.

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