CERTIFIED HEALTHCARE ACCESS ASSOCIATE - CHAA

This program is designed to prepare students to earn certification as a Healthcare Access Associate (CHAA) or Healthcare Access Manager (CHAM) through the National Association of Healthcare Access Management (NAHAM). The CHAA certification is designed to maximize the knowledge base for the medical insurance biller. The certification equips the medical insurance biller with credentials needed to maintain high level subject matter expertise in medical billing and regulatory guidelines associated with revenue cycle management and patient access. Students will learn the principles of medical billing and insurance, and the skills and knowledge required to provide outstanding service in all areas of the healthcare process.

Medical billers play a vital role in the connection between health care providers, patients, and insurance companies. Medical billing is the process of submitting and following up on claims with health insurance companies to receive payment for services rendered by a healthcare provider. As a medical biller, you’ll need to read patient charts to determine medical history, including diagnoses and treatments given. Understanding charge entry, claims transmission, payment posting, insurance follow-up, and patient follow-up are duties of a medical biller. Medical billing translates a healthcare service into a billing claim. The responsibility of the medical biller in a healthcare facility is to follow the claim to ensure the practice receives reimbursement for the work the providers perform. A knowledgeable biller can optimize revenue performance for the practice. For those new to healthcare it is recommended that you pursue the billing certification before the coding certification. CFCC is the only school in our eastern region that offers this program and is accredited with NAHAM. Certification exam is $145. CHAA exam payment is facilitated through naham.org. Courses should be taken in order as listed below.

Job Opportunities: Patient Access, Patient In-take Specialist, Unit Clerk I, Records Technician, Medical Records Clerk, and Billing Specialist.

MEDICAL TERMINOLOGY & ANATOMY/PHYSIOLOGY FOR HEALTHCARE PROFESSIONALS

Provides detailed information pertaining to the language used by healthcare professionals and the details of the human body, including its systems and functions. This is the FIRST core class for the Certified Healthcare Access Associate program.

Wilmington Campus or Online

84 hours | $190

9/6/23-11/29/23 Online and Face-to-Face

Wed in U-251 from 6-9:30p

1/31/24-4/17/24 Online and Face-to-Face

Wed in U-251 from 6-9:30p

Insurance Billing Fundamentals

This class provides a detailed overview of the revenue cycle within the medical setting. Focus is on the back-end of the billing and insurance cycle. This is a core class for the Medical Coding program. Students are advised to take Medical Terminology & Anatomy/ Physiology for Healthcare first. Books needed: 9780323795357 - Insurance

Handbook Medical Office 16th ed. and 9780323795364 - Fordney’s Medical Insurance Workbook 16th ed

Wilmington Campus | 36 hours | $135

1/17/24-2/26/24 MW 6-9p U-387 4/29/24-5/22/24 MW 6-9p U-387 (Blended) 24 hrs Face-to-Face and 12 hrs online

Principles Of Healthcare Access

This class is designed to provide students with the detailed knowledge and skills required of Patient Access Services professionals. Areas of concentration include, but are not limited to customer service, accounting, administration and management, EMR utilization, scheduling, registration, etc. Students should complete Insurance Billing Fundamentals or have one year work experience in clerical/claims/billing prior to enrolling in this course. Upon completing this course, students will be eligible to take the $155

CHAA exam. Students should complete Med Term and AP and Insurance Billing Fundamentals before taking PHCA. Bring books from IBF. CHAA exam study guide will be provided. In this course, students will register and pay the $145 exam fee to naham.org

Wilmington Campus and online 48 hours | $135

Students should take Med Term/AP for Healthcare, Insurance Billing, and Principles of Healthcare Access in this order to sit for the CHAA-Certified Healthcare Access billing certification exam. The exam is scheduled in April of 2023 for those who follow class sequence.

Register today: cfcc-register.fundfive.com/filtered/ course/Health_Sciences

CERTIFIED HEALTHCARE ACCESS MANAGER - NEW!

910.362.7909 | tparris@cfcc.edu

The Certified Healthcare Access Manager through NAHAM (National Association of Healthcare Access Management) program is designed to elevate professional standards, enhance individual performance, and designate those who demonstrate knowledge essential to the practice of patient access services. CHAM is a must-get certification if you are a Patient Access leader. It shows you are serious about the profession vs. those that come and go so quickly. It is recommended that students earn the CHAA first. Certification validates that your knowledge and skills align with industry standards – showing that you are a reliable, accountable, and trusted Patient Access professional dedicated to improving patient experience. Studies show that certified professionals are paid more than their non-certified counterparts, are more productive in their work, and feel a greater sense of ownership in their careers.

84 hours | $190

10/23/23-12/20/23 MW/Online 6-9:30p

Register: cfcc-register.fundfive.com/filtered/course/Health_Sciences

CERTIFIED RISK ADJUSTMENT CODER (CRC)

This course is specific to the financial side of medical coding. You will learn to review and assign accurate medical codes for diagnoses performed by physicians and other qualified healthcare providers. You will understand the audit process for risk adjustment models and identify and communicate documentation deficiencies to providers to improve documentation for accurate risk adjustment coding. Students must be certified in ICD 10 or have at least 3 years in coding.

As a CRC you will:

• Review and assign accurate medical codes for diagnoses performed by physicians and other qualified healthcare providers in the office or facility setting (e.g., inpatient hospital)

• Thoroughly comprehend medical coding guidelines and regulations including compliance and reimbursement and the impact of diagnosis coding on risk adjustment payment models

• Understand the audit process for risk adjustment models

• Identify and communicate documentation deficiencies to providers to improve documentation for accurate risk adjustment coding

• Understand the anatomy, pathophysiology, and medical terminology necessary to correctly code diagnoses

Register for CPC courses: cfcc-register.fundfive.com/filtered/course/Health_Sciences

CERTIFIED PROFESSIONAL CODER (CPC)

This program consists of four core classes and a certification exam review class. The goal is to prepare students to take the CPC (Certified Professional Coder) in-patient coding certification exam through the AAPC (American Association of Professional Coders). A medical coder reviews clinical statements and assigns standard codes using CPT, ICD-10-CM, and HCPCS Level II classification systems. Medical billers, on the other hand, process and follow up on claims sent to health insurance companies for reimbursement of services rendered by a healthcare provider. The medical coder and medical biller may be the same person or may work with each other to ensure invoices are paid properly. This program is recommended for those with healthcare experience principally in areas such as billing, finance, insurance coding, reimbursement, abstracting, etc.

Job Opportunities: Medical Coding Specialist, Medical Records Technician, Medical Records Clerk, Medical Coder, Health Information Clerk.

MEDICAL TERMINOLOGY AND ANATOMY/PHYSIOLOGY FOR HEALTHCARE PROFESSIONALS

Provides detailed information pertaining to the language used by healthcare professionals and the details of the human body, including its systems and functions. This is the FIRST core class for the Certified Healthcare Access Associate program. This class is blended to include in person attendance on Wednesdays and online assignments.

Book: Language of Medicine,, 12th Edition by Davi-Ellen Chabner.

Wilmington Campus and Online

84 hours | $190

9/6/23-11/29/23 Online and Face-to-Face

W in U-251 from 6-9:30p

1/31/24-4/17/24

Online and Face-to-Face

W in U-251 from 6-9:30p

Insurance Billing Fundamentals

This class provides a detailed overview of the revenue cycle within the medical setting. Focus is on the back-end of the billing and insurance cycle. This is a core class for the Medical Coding Program. Students are advised to take Medical Terminology & Anatomy/

Physiology for Healthcare first. Books needed: 9780323795357 - Insurance Handbook Medical Office 16th ed. and 9780323795364 - Fordney’s Medical Insurance Workbook 16th ed

Wilmington Campus | 36 hours | $135

MW 6-9p U-387 4/29/24-5/22/24 MW 6-9p U-387

(Blended) 24 hrs Face-to-Face and 12 hrs online

ICD 10 classes are offered from June to December of each calendar year and are in sequential order as they are needed to sit for the AAPC- CPC exam in December of the same calendar year . Students should take Med Term and AP for Healthcare and Insurance Billing Fundamentals prior to Intro to ICD 10 .

INTRODUCTION TO MEDICAL CODING ICD-10

The focus of this course is on Current Procedural Terminology (CPT), the Healthcare Common Procedure Coding System (HCPCS) and the International Statistical Classification of Diseases (ICD 10).

Students should complete Med Term and A/P for Healthcare and Insurance Billing Fundamentals before taking this course.

Wilmington Campus | 84 hours | $185

TBA June 2024

Advanced Medical Coding

Students learn to identify provided services and determine the correct codes. Emphasis is placed on reimbursement guidelines for physician practices. Students should complete Introduction to Medical Coding ICD-10 before taking this course.

Wilmington Campus | 84 hours | $185

9/6/23-11/29/23 MW 6-9:30p U-387

Certification Exam Review Class

This review will provide an overview as well as tips on preparing and taking the AAPC exam. Students who sign up should have taken the AAPC exam in the past or completed all classes in the coding program. Students will take a mock exam.

Wilmington Campus | 8 hours | $75 12/11/23-12/13/23 MW 6-10p U-387

Musculoskeletal Sonography

Professional Development for Registered Sonographers and qualified Healthcare Providers

Ready to learn new sonography skills and join the rapidly growing field of musculoskeletal sonography?

The Musculoskeletal Sonography course is designed to provide the didactic, lab instruction and guidance for independent clinical practice necessary to perform entry-level musculoskeletal (MSK) sonography. Our target students are registered sonographers and other healthcare professionals who use ultrasound in their practice.

Course work includes scan protocols for the upper and lower extremities, anatomy and normal sonographic appearances, pathological processes and their sonographic appearances, pediatric MSK applications, interventional studies, and rheumatology applications. The materials in this hybrid course are presented online over a 16 week period and at face-to-face labs held on two weekends during the semester. Upon completion of this course, students should be able to recognize and acquire basic MSK images, correlate sonographic images with anatomical structures, recognize pathological processes, and assist with interventional procedures. Completion of this course should satisfy the recommendation for CME hours prior to taking the ARDMS MSKS examination or the APCA MSK examination.

Our next course begins January 2024. For more information visit cfcc.edu/ewd/musculoskeletalsonography.

Spring 2024 Schedule TBA • Questions: lcurie@cfcc.edu

Phlebotomy Experience

Get more info: kjordan@cfcc.edu | cchang@cfcc.edu cfcc.edu/ewd/phlebotomy

Phlebotomists are healthcare professionals who draw blood samples from patients or donors. They often handle and process blood for lab tests, transfusions, research or donations. They are a vital member of the clinical lab team who performs clinical, technical, and clerical functions. Upon completion of this class, students will be prepared to take the ASCP or NHA certification exam and work in physician offices, blood donation clinics, diagnostic labs, insurance companies, or as a traveling phlebotomist.

Registration fee $320 which includes: parking, insurance, clinical badge and uniform patches, material and technology fees.

Other program costs in addition to registration include books ($130), scrubs royal blue ($50), drug screen and criminal background check ($80), CPR course is included and need to purchase e-card ($6), national registry exam (ASCP or NHA $135). Prices may vary on all items.

Wilmington and Surf City Campuses | 48 hours | $320

Registration Fee + $1 Book Fee

Downtown Wilmington: 9/11/23-12/1/23 | Hybrid evening class

Surf City: 9/11/23-12/1/23 | Hybrid morning class

Nurse Aide Program Director: Katie Griffin, RN • kjgriffin079@cfcc.edu

NURSE AIDES ARE IN GREAT DEMAND!

The CFCC Nurse Aide I (NA I) Program is approved by the North Carolina State Department of Health and Human Services/Division of Health Service Regulation (DPHSR). Students who successfully complete the NA I training course are eligible to sit for the NC State Nurse Aide I Registry exam. CFCC is an In-Facility N.C. State NA I Testing Site.

The CFCC Nurse Aide II (NA II) Program is approved by the NC Board of Nursing. Students who successfully complete the NA II training course are eligible to be placed on the NC state NA II Registry.

NURSE AIDE COURSES AND LOCATIONS:

• Nurse Aide I: CFCC Surf City Center, Burgaw Center, and the Downtown Wilmington Campus.

• Nurse Aide II: Downtown Wilmington Campus

• CCP/WCEP Nurse Aide I Pathway: A tuition-free course for High School Juniors and Seniors: CFCC Surf City Center, Burgaw Center, New Hanover High School, and CFCC’s Downtown Wilmington Campus. View the Nurse Aide course schedules and course requirements: cfcc.edu/nurse-aide/course-schedule

For Nurse Aide Program questions, please contact: Kelly Jordan Hall: kjordan@cfcc.edu or Katie Griffin, RN: kfgriffin954@cfcc.edu

EMPLOYMENT INTERVIEWS GUARANTEED!

NURSE AIDE I COURSE REGISTRATION (Appointment Only):

For registration appointments, contact Kelly Hall at kjordan@cfcc.edu.

Registration Fee: $210 (Money Order Only)

Location: Wilmington Downtown Campus, L- Building, room L-304

Nurse Aide Ii Course Registration

(Appointment Only):

For registration appointments contact Kelly Hall at kjordan@cfcc.edu

Registration Fee: $225 (Money Order Only)

REQUIRED DOCUMENTS FOR NURSE AIDE I REGISTRATION:

• Proof the student will be 17 years old by the first day of class

• Current government issued photo ID - i.e., Driver’s License or Passport

• Valid Social Security card

• High School or GED transcript

• Higher Education transcript if applicable

• High School students not in a CCP/CTE/WCEP Pathway program must submit a letter of recommendation (on school letterhead) from their high school principal or his/her designee

• If the student is under 18 years old, a notarized parental consent form must be submitted

REQUIRED DOCUMENTS FOR NURSE AIDE II REGISTRATION:

• Proof the student will be 18 years old by the first day of class Completion Certificate from an NC State Department of Health Approved Nurse Aide I Course

• Proof of being on the NC State Nurse Aide I Registry

• High School or GED Transcripts

• Higher Education Transcripts if applicable

• Driver’s License, College, or Picture ID

• Social Security Card

NURSE AIDE II COMPETENCY ASSESSMENTS ARE ARRANGED BY APPOINTMENT. FOR NURSE AIDE PROGRAM QUESTIONS OR TO SCHEDULE AN APPOINTMENT: Contact Kelly Jordan Hall: 910.362.7181 • kjordan@cfcc.edu

Truck Driver Training

910.362.7065 • 910.362.7358 • 910.362.7386 truckdriver@cfcc.edu

This course is designed to provide training in inspecting and driving tractor trailers and assuming driver responsibilities on the road and at pickup and delivery points. Emphasis is placed on defensive driving, federal motor carrier safety regulations, trip planning, cargo handling, vehicle systems, hours of service, and accident prevention.

The coursework includes motor vehicle laws and regulations, map reading, vehicle maintenance, safety procedures, daily logs, defensive driving, freight handling, security, and fire protection. Highway driving, training range exercises, and classroom lectures are used to develop the student’s knowledge and skills.

Register: cfcc-register.fundfive.com/filtered/course/truckdriver

*There are some convictions that do not prevent you from attending our program but they will impact your ability to obtain a job. Must be 18 years of age. Requirements prior to the first day of class are: Class A Commercial Learner Permit with Tanker Endorsement, DOT Physical, DOT Drug Screen, Driving Record and textbooks. Textbooks are available for purchase at the North Campus bookstore.

Class location: CFCC North Campus, NC Building, Room 106 |

Day Classes: 8 weeks, 8am - 5pm, M-F

August 23 - October 18, 2023

October 23 - December 19, 2023

January 8 - March 4, 2024

March 11 - May 3, 2024

May 6 - June 28, 2024

July 1 - August 26, 2024

September 3 - October 28, 2024

Registration Fee: $890*

Evening Classes: 10 weeks, 5:30-10:30pm, M-F

August 21 - October 30, 2023

November 3 , 2023 - January 25, 2024

January 29 - April 5, 2024

April 8 - June 17, 2024

June 24 - September 3, 2024

September 9 - November 15, 2024

*Registration fee will increase to $1,090 beginning January 2024

This course prepares students to obtain their Commercial Learner’s Permit. The three areas of focus are General Knowledge, Air Brakes and Combination Vehicle in order to pass the NC DMV CDL permit exam. To obtain a permit you need to be 18, possess a driver’s license, pass a DOT physical, and obtain a medical certificate.

Online | $75 | M-F | Multiple Course dates! Course times/register: cfcc-register.fundfive.com/filtered/course/permitprep

HAZMAT ENDORSEMENT PREP

910.362.7065 • 910.362.7358 • 910.362.7386 • truckdriver@cfcc.edu

Prepare to pass the DMV Hazmat Endorsement test with CFCC’s 26-hour, online Hazmat Endorsement Prep class. The self-paced course covers the hazmat regulations and proper handling of packaging and transport of hazardous materials. Sign up for a class today! Prerequisite: Commercial Learner Permit or Commercial Driver’s License (CDL) and current COT Medical Certificate.

Online | 26 hours | $130

$5 Technology Fee

Register: cfcc-register.fundfive.com/filtered/course/truckdriver

Apartment Maintenance Technician

910.362.7065 • 910.362.7358 • 910.362.7368 | vescaldi@cfcc.edu • eholt@cfcc.edu • tdunn@cfcc.edu

This course is designed to meet the training requirement for certification as an apartment maintenance technician. There are eight training modules:

1. Inside the Apartment Business

2. People, Projects, and Profits

3. Electrical Maintenance and Repair

4. Plumbing Maintenance and Repair

5. Heating, Ventilation, and Air Conditioning Maintenance and Repair

6. Appliance Maintenance and Repair

7. Interior and Exterior Maintenance and Repair

8. OSHA 10

North Campus | 96 hours | $510* 9/25/23-1/24/24 MW 6-9p NZ-100

*Textbook & one exam voucher included in the cost

Register: cfcc-register.fundfive.com/filtered/course/apartment_maintence_tech

Electrical

ELECTRICAL LINEWORKER

910.362.7065 • 910.362.7358

910.362.7386

Email us: lineworker@cfcc.edu

Visit: cfcc.edu/lineworker

This 10 week/400-hour course offers students the opportunity to learn the basic skills, knowledge, and theories necessary for employment in the electrical utility industry. Students will learn safe working skills, electrical distribution and transmission theory, overhead and underground utility installation practices.

Students will also have the opportunity to earn their Class A CDL, Flagger, OSHA 10, CPR/First Aid/AED and other certifications during the class. This course is eligible for GI Bill benefits to all qualified veterans.

Students must have a DOT physical/DOT drug screen & Class A Commercial Learner Permit in hand on the first day of class. Students must have a high school diploma or equivalent. Composite or steel toe, double shank lineman boots are required. Climbing & safety gear are provided. Textbooks are required and are available for purchase at the North Campus bookstore.

Class location: CFCC North Campus, NE Building, Rooms 131 and 135 North Campus | 400 hours

$290 Registration Fee*

M-Th 7:30a-5p NE-131 & NE-135

September 25 - December 5, 2023

January 8 - March 18, 2024

April 1 - June 10, 2024

July 16 - September 24, 2024

October 8 - December 17, 2024

Register: cfcc-register.fundfive.com/ filtered/course/lineworker

Registration fee will increase to $390 beginning July 2024

Job Skills Training

2020 Nec Code Changes

910.362.7358 • eholt@cfcc.edu

910.362.7065 • vescaldi@cfcc.edu

910.362.7386 • tdunn@cfcc.edu

The course is designed to get the licensed electrical contractor up to date on the code changes in the 2020 NEC as well as the NC amendments. Upon successful completion of this course, students will have a better understanding of the 2020 NEC Code changes.

Class location: CFCC North Campus, NE Building, Room 108

North Campus | $95 Registration Fee

Class dates: 9/9/23 and 11/11/23

Saturday 7a-4p

Register: cfcc-register.fundfive.com/filtered/course/NECCode

Electrical Apprenticeship Program

910.362.7358 • eholt@cfcc.edu

910.362.7065 • vescaldi@cfcc.edu

910.362.7386 • tdunn@cfcc.edu

This program prepares students with the knowledge to sit for the Journeyman Exam upon completion of all four levels. Mike Holt textbooks/digital material are available for purchase at the North Campus bookstore. A 2020 code book is also required.

Register: cfcc-register.fundfive.com/filtered/ course/electrical_apprenticeship

Electrical Apprenticeship Level I

This course will introduce an individual with no electrical knowledge, to basic electrical theory and electrical construction techniques. Course work includes electrical safety, basic knowledge in working with hot equipment, electrical apparatus and proper safety to become a journeyman electrician.

North Campus NE Building

183 hours | $185

8/21/23-4/3/24 MW 6-9p NE-110

Electrical Apprenticeship Level Ii

This course will take Electrical Level 1 students to a higher level of understanding of electrical theory and construction. This course coincides with the hours of on-the-job training appropriate to students’ skill level to work towards their Journeyman’s license.

North Campus NE Building

144 hours | $185

9/18/23-3/13/24

MW 6-9p NE-129

Register today: cfcc-register.fundfive.com/filtered/ course/electrical_apprenticeship

Electrical Apprenticeship Level Iii

This course will help students perform load calculations, understand conductor selection and calculations, understand specific types of lighting, understand NEC requirements for equipment installed in hazardous locations, and know how to size and select circuit breakers and fuse for various applications.

North Campus NE Building

144 hours | $185

9/18/23-3/13/24 MW 6-9p NE-203

Electrical Apprenticeship Level Iv

The level four students in the Electrical Apprenticeship Program will further their hands-on training while learning load calculations, as well as continuing on conductors over current protections. Students will also learn about power distribution equipment and an introduction into motor maintenance and motor controls.

North Campus NE Building

144 hours | $185

9/19/23-3/12/24 TuTh 6-9p NE-203

Mechanical Inspection I

The course is designed to prepare students to take the Building Level 2 State exam through NCDOI. Code books must be purchased in advance at shop.iccsafe.org/north-carolina-doidiscounts?ref=NC. At a minimum, the 2018 NC Building Code Book will be required. It is recommended students also have a 2018 NC existing building code book.

Wilmington Campus | $135

October 12-13 and 19-20, 2023

8a-5p U-528

Register: cfcc-register.fundfive.com/course/ section/6568