The Information and Referral Directory serves as a key source of integrated information that brings people and services together to meet vital needs. It is our vision that all residents in the San Fernando Valley are easily connected to available health and human resources. This directory will provide general information regarding the following subjects: medical and psychiatric emergencies, police departments, mental health services, parenting classes, financial and legal services.
Please contact Info Line 211 (Dial 2-1-1) if you need more information. Info Line 211 is the Los Angeles County Information and Referral Service that can help with locating community resources in your area.
The Child and Family Guidance Center is a LA County Department of Mental Health (DMH) contractor that provides Specialized Prevention and Early Intervention (PEI) services to children, transition age youth, and adults utilizing evidence-based treatment interventions (EBPs) that are consistent with LAC/DMH Mental Health services Act (MHSA).
The Center also provides families with access to a comprehensive continuum of services depending on the needs of the family ranging from once a week; time limited mental services (PEI) to intensive in-home services that are delivered several times a week with 24-7 availability for crises.
The Community Resource Services is a division dedicated to improving the quality of life for special needs children and their families by helping them to locate, access and effectively use essential community health and social services.
When to call 9-1-1
www.911.gov
Medical Emergency
911 is only to be used ONLY in emergency situations
An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance. If you are ever in doubt of whether a situation is an emergency you should call 9-1-1. It’s better to be safe and let the 911 call taker determine if you need emergency assistance.
Examples of When to Call 9-1-1:
Medical Emergencies, Heart Attack or Stroke, House Fire, Domestic Violence, Burglary or theft in progress
Olive View-UCLA Medical Center – Hospital 14445 Olive View Drive Sylmar, CA 91342
Emergency 24/7 (818) 364-1555/ (747) 210-3000 General Contact (747) 210-8000 Appointments (818) 364-4324 Medical Emergencies https://dhs.lacounty.gov/wps/portal/dhs/oliveview
Provides comprehensive range of services, including: inpatient, outpatient, and surgical, 24-hour emergency medical, pediatric and psychiatric. Accepts Medi-Cal, Medicare, and fees are based on ability to pay. Serves San Fernando, Santa Clarita, and Antelope Valley.
Psychiatric Crisis Evaluation for Children, Adolescents, and Adults
Olive View Community Mental Health
Urgent Care Center 14659 Olive View Drive Sylmar, CA 91342
Walk-in clinic for adult psychiatric crisis (adults with mental health needs who do not have mental health treatment)
Hours of operation:
Monday-Friday from 8:00am-7:00pm Saturday from 9:00am-5:30pm
Expect to wait four to five hours. It is a Spanish style building with its own parking lot, separated from the main hospital.
Psychiatric Mobile Response Team (PMRT)
San Fernando Mental Health Center 10605 Balboa Boulevard, Suite 100 Granada Hills, CA 91344
(818) 832-2410 (8:00am to 2:00am) (800) 854-7771 (after 5:00pm) Access Line http://losangeles.networkofcare.org Services: Psychiatric Emergencies
The PMRT can be contacted to discuss a psychiatric emergency for an adult or child who requires an assessment in the community. When an adult or child needs an emergency psychiatric assessment but is unable to go to a crisis center, a psychiatric emergency team can be sent into the community if the individual is a threat to themselves or to others, or gravely disabled. These teams are also available when the local mental health centers are closed.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Psychiatric Hospitals for Children and Adolescents
Northridge Hospital
18300 Roscoe Boulevard Northridge, CA 91328 (818) 885-8500 Main # (818) 885-5484 Intake Mental Health www.northridgehospital.org
Accepts ages 13-17 only. Does not accept Medi-Cal. Must have private insurance.
Kedren Community Mental Health
Acute Psychiatric Hospital 4211 South Avalon Boulevard Los Angeles, CA 90011 (323) 233-0425 www.kedren.org
Accepts ages 5-12 only. Accepts Medi-Cal.
Gateways Hospital and Mental Health Center 1891 Effie Street Los Angeles, CA 90026 (323) 644-2000 Services/Intake www.gatewayshospital.org
Accepts ages 13-17 ½. Accepts Medi-Cal.
Los Angeles County USC Medical Center 1200 North State Street Los Angeles, CA 90033 (323) 409-1000 www.lacusc.org
Accepts ages 3-18. Accepts Medi-Cal.
UCLA Neuropsychiatric Hospital 300 Medical Plaza Los Angeles, CA 90095 (310) 825-9989 www.mpi.ucla.edu
Accepts ages 3-18. Accepts Medi-Cal.
Las Encinas Hospital 2900 East Del Mar Boulevard Pasadena, CA 91107 (626) 795-9901 (800) 792-2345 (24 hours) www.lasencinashospital.com
Behavioral Health System of Southern California 23700 Camino del Sol Torrance, CA 90505 (310) 530-1151 www.delamotreatment.com/homehtml
Accepts ages 6-20. Accepts Medi-Cal.
Adult Mental Health Centers (Psychiatric Evaluation)
Los Angeles County Department of Mental Health (Child/Adult)
ACCESS (Access to Community Care, Effective Services and Support) (800) 854-7771 http://dmh.lacounty.gov/wps/portal/dmh
The ACCESS Center serves as the entry point for mental health services in the County in providing referral and linkage resources, and crisis intervention. The staff provides mental health direct and referrals services on a 24-hour, seven days a week, including all holidays.
San Fernando Mental Health Center 10605 Balboa Boulevard, Suite #100 Granada Hills, CA 91344 (818) 832-2400 Appointments www.lacounty.gov
Services: Outpatient, Wellness Center, case management and urgent care services. Serves Sylmar, San Fernando, Mission Hills, Granada Hills, Panorama City, Sepulveda, and North Hills.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Center For Family Living
14545 Sherman Circle
Van Nuys, CA 91405 (818) 901-4854
www.sfvcmhc.org
Services: Outpatient mental health services and case management services. Serves Encino, Sherman Oaks, and Van Nuys.
Hillview Mental Health
12450 Van Nuys Boulevard, Suite 200 Pacoima, CA 91331 (818) 896-1161 Ext. 0 www.lahsa.org
Services: Adult outpatient treatment, case management, and housing. Serves Arleta, Pacoima, Lakeview Terrace, Sunland, Sun Valley and Tujunga, Kagel Canyon.
Santa Clarita Mental Health Center 23501 Cinema Drive, Suite 200 Valencia, CA 91355 (661) 288-4800
Services: Outpatient mental health, Wellness Center, and case management. Serves Santa Clarita, Newhall, Valencia, Saugus, Val Verde, Canyon Country, Castaic, Agua Dulce, Sulpher Springs, and Bouquet Canyon.
Didi Hirsch Glendale Center 1540 East Colorado Street Glendale, CA 91205 (818) 244-7257
www.didihirsch.org
Services: Adult outpatient, Full Service Partnership, CalWorks Program, employment assistance, substance abuse self-help groups. Serves Burbank (East of Buena Vista Street), Glendale, La Crescenta, La Cañada/Flintridge, Montrose, Eaglerock (90041 only), Verdugo City.
MacDonald Carey East Valley Mental Health Center (SFVMHC, Inc.)
11631 Victory Boulevard, Suite 203 North Hollywood, CA 91606 (818) 908-3855 Appointments www.sfvcmhc.org
Services: Outpatient mental health, medication support services, group therapy. Serves North Hollywood, Studio City and Burbank (91505 area only – West of Buena Vista), Toluca Lake, and Universal City.
West Valley Mental Health Center 20151 Nordhoff Street Chatsworth, CA 91331 (818) 407-3200 (800) 854-7771 Helpline 24/7
www.dmh.lacounty.gov
Services: Outpatient, Wellness Center, case management. Serves Westlake Village, West Hills, Chatsworth, Porter Ranch, Canoga Park, Northridge, Winnetka, Woodland Hills, Tarzana, Calabasas, Reseda, Hidden Hills and Agoura.
Reporting Child or Elder Abuse
Department of Children and Family Services (DCFS) Child Abuse Hotline (800) 540-4000
San Fernando Office 20151 Nordhoff Street Chatsworth, CA 91311 (818) 717-4009
https://mandreptla.org/cars.web/
The Child Abuse Hotline is 24-hour services for reporting suspected child abuse or neglect or to consult with a DCFS staff member about a possible report.
Los Angeles County Adult Protective Services (APS) Elder Abuse Hotline (877) 477-3646 3333 Wilshire Boulevard, Suite 400 Los Angeles, CA 90010 (888) 202-4248 APS Mandated Reporter Hotline: M-F, 8:30am-5:00pm www.cdss.ca.gov
This is a 24-hour hotline for reporting abuse of an elder adult (age 65 or older) or a dependent adult (a physically or mentally impaired 18-64-year-old) who lives in private homes, apartments, hotels, or hospitals.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Los Angeles Police Departments
Non-Emergency Information Line (877) ASK-LAPD Toll Free (877) 275-5273 Spanish Line (Español) (213) 928-8222 www.lapdonline.org
Devonshire Community Police Station 10250 Etiwanda Avenue Northridge, CA 91325 (818) 832-0633
Foothill Community Police Station 12760 Osborne Street Pacoima, CA 91331 (818) 756-8861
Mission Community Police Station 11121 Sepulveda Boulevard Mission Hills, CA 91345 (818) 838-9800
North Hollywood Community Police Station 11640 Burbank Boulevard North Hollywood, CA 91601 (818) 623-4016
Northeast Community Police Station 3353 San Fernando Road Los Angeles, CA 90065 (323) 561-3211
Topanga Community Police Station 21501 Schoenborn Street Canoga Park, CA 91304 (818) 756-4800
Van Nuys Community Police Station 6240 Sylmar Avenue Van Nuys, CA 91401 (818) 374-9500
West Valley Community Police Station 19020 Vanowen Street Reseda, CA 91335 (818) 374-7611
Counseling Centers for Children and Adults
The following is a list of private non-profit agencies that provide mental health services for children and adults. They do charge a fee for their service, but some accept Medi-Cal and Healthy Families, or have a sliding scale.
Center for Individual and Family Counseling 5445 Laurel Canyon Boulevard, Second Floor North Hollywood, CA 91607 (818) 761-2227 www.cifc1.org
Services: Individual, couple, family and group treatment for adults and children. Sliding scale fee starting at $40.
Bienestar 8134 Van Nuys Boulevard, Suite 200 Panorama City, CA 91402 (866) 590-6411 / (818) 908-3820 www.bienestar.org
Services: Free services for HIV positive/negative adults (individual therapy, support groups, substance abuse outpatient clinic, HIV testing, case management, housing assistance).
Asian Pacific Counseling and Treatment Center 15350 Sherman Way, Suite 200 Van Nuys, CA 91406 (818) 267-1100 Call for appointment www.apctc.org
Services: Mental health services for children and adults. Full service partnership for children and transitional age youth. Accepts Medi-Cal.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
El Nido Family Centers www.elnidofamilycenters.org
Services: Individual and group counseling for children and families. Free 12-week parenting classes. Programs for teen parents and GRYD for youth at-risk of gang involvement.
Panorama City Location
14547 Titus Street, Suite 111 Panorama City, CA 91402 (818) 574-3939
Pacoima Location 11243 Glenoaks Boulevard Pacoima, CA 91331 (818) 896-7776
New Directions for Youth 7315 North Lankershim Boulevard North Hollywood, CA 91605 (818) 503-6330 www.ndfy.org
Services: Gang prevention programs GRYD, individual, teen, group and family counseling, Anger management and Domestic Violence classes. 12-week parenting class, in English and Spanish. Classes offered at various sites in the Valley and meet requirements for court and DCFS Free services.
Valley Family Center
302 South Brand Boulevard San Fernando, CA 91340 (818) 365-8588 www.valleyfamilycenter.org
Services: Provides individual, couple and family counseling. Also, they provide anger management classes, domestic violence groups and parenting classes that meet requirements for DCFS and court. Sliding scale fee beginning at $35.
Valley Center for the Prevention of the Family Violence
www.preventionoffamilyviolence.com
Services: Counseling for individuals, couples, family and children. Individual treatment for sex offenders (no groups). Domestic violence groups victims and batters, anger management and parenting classes that meet requirements for DCFS and court
El Centro De Amistad www.elcentrodeamistad.com
Services: Mental health services for children, transitional age youth, and adults, psychiatric services, case management, and Juvenile Justice services.
Canoga Park Location 7038 Owensmouth Avenue Canoga Park, CA 91303 (818) 347-8565
San Fernando Location 566 South Brand Boulevard San Fernando, CA 91340 (818) 898-0223
San Fernando Valley Counseling Center 16461 Sherman Way, Suite 275 Van Nuys, CA 91406 (818) 341-1111 www.sfvcc.org
Services: Counseling for low-income adults and families. They also offer parenting classes that meet requirement for DCFS. Sliding scale fee. Initial intake $20
Mitchell Family Counseling Clinic at CSUN 18111 Nordhoff Street Northridge, CA 91330 (818) 677-2568
Services: Offers counseling and psychotherapy for individuals, couples, families, groups and children and adolescents. They also offer parenting education and anger management. Sliding scale fee.
Van Nuys Location
6850 Van Nuys Boulevard, Suite 202
Van Nuys, CA 91405 (818) 786-2079
Canoga Park Location 21044 Sherman Way, Suite 234
Canoga Park, CA 91303 (818) 883-2132
Revised 2023 | 6
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Parent Education Classes
The following is a list of organizations that offer parenting classes that are free or with sliding scale fee. Please contact the agency directly to verify that the class being offered is appropriate to the age of your child. Some classes also meet the requirements of Department of Children and Family Services (DCFS) or court ordered classes. We encourage parents of children attending schools in LAUSD to contact their Parent Center for free parenting classes.
El Nido Family Centers
13460 Van Nuys Boulevard Pacoima, CA 91331 (818) 896-7776
www.elnidofamilycenters.org
Classes are in English and Spanish. Classes are generally 12 weeks long and are offered at various sites throughout the San Fernando Valley.
Family Source Centers
www.neweconomicsforwomen.org
Family Source Centers offer a variety of educational, family, child and youth services including counseling, cultural, recreational and after school activities onsite or nearby through referrals. They also offer free parenting classes in English and Spanish, 12 sessions of 2-hour weekly meetings. El Centro de Amistad is facilitating the parenting classes.
New Directions for Youth 7315 North Lankershim Boulevard North Hollywood, CA 91605 (818) 503-6330
www.ndfy.org
Classes are in English and Spanish. Classes are 1½ hour and are ongoing; you can join any time. It is a 12-week program. Classes offered at various sites in the San Fernando Valley.
Panorama City Location
14547 Titus Street Panorama City, CA 91402
Van Nuys High School At the Parent Center 6535 Cedros Avenue Van Nuys, CA 91411 (818) 778-6800
www.vannuyshs.org
Parenting Skills Classes (Transition to High School), Parenting the Adolescent (Ongoing), ESL classes, and English classes are held at the Parent Center at Van Nuys High School. It offers support to parents with parenting their teenager. Program goals include: reduce family conflict; improve school attendance and performance, intervene with drug and alcohol abuse and intercede in negative peer relationships and set more effective limits.
Tuesday at 9:00am
Child and Family Guidance Center
Community Family Center 19100 Parthenia Street, Suite 4 Northridge, CA 91324 (818) 739-5002
www.childguidance.org
They offer parenting classes for children of all ages. The classes are in Spanish only. Classes are 1 1/2 hour for 20-weeks. These classes meet the requirements for DCFS and court-ordered parents.
Canoga Park Location 21400 Saticoy Avenue Canoga Park, CA 91303 (818) 887-3872
Van Nuys Location
6931 Van Nuys Boulevard, Suite # 220 Van Nuys, CA 91405 (818) 786-4098
The H.E.L.P. Group 13130 Burbank Boulevard Sherman Oaks, CA 91401 (818) 781-0360
www.thehelpgroup.org
Classes are in English, Spanish, and Russian. Classes are 1 hour for 20-weeks. The Spanish classes are ongoing and you can join any time. Free child-care is offered during the class. Registration on-line. These classes meet the requirements for DCFS and courtordered parents.
Because I Love You (BILY) - Support Group Birmingham High School/ At the Library 1700 Haynes Street Van Nuys, CA 91406 (818) 884- 8242
www.becauseiloveyou.org or www.BILY.org
Because I Love You (BILY) is a bilingual support group for parents and teens designed to help parents whose children (13+) have behavioral problems. These problems are in the areas of, but not limited to, attitude, substance abuse, running away and curfew. Ongoing groups.
Tuesday Night from 7:00pm – 9:30pm
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Office of Student, Family and Community Engagement / Parent Workshops – LAUSD (213) 481-3350
https://achieve.lausd.net/Page/11713
Free workshops are being offered for all LAUSD parents. They are geared towards informing and preparing parents on how to help their child succeed in school. They have workshops online at the Parent Video Library.
Domestic Violence
• Crisis Hotlines
Are you in Danger Now?
If you need help right now, call “911”
When the police come, ask for an Emergency Restraining Order
Domestic violence is a crime. When the police come, explain in detail to the police officer why you are afraid. Any police officer that answers a domestic violence call can obtain an emergency restraining order. The police can order the abusive person to leave the home and stay away from you and your children for up to a week. The emergency restraining order starts immediately and can last a week. If necessary, you can request a long-term restraining order.
Family Violence Project of Jewish Family Service
13949 Ventura Boulevard, Suite 320 Sherman Oaks, CA 91423 (818) 789-1293 (818) 505-0900 (24-hour Crisis Hotline) www.jfsla.org
This program offers 24-hour crisis assistance and a 30day shelter for battered women and their children 16year-old and younger. They also have six-month transitional housing. Individual and group counseling available Services are free. Spanish speaking staff available.
L.A. Gay & Lesbian Center
Stop Partner Abuse/Domestic Violence Program 1625 North Schrader Boulevard Los Angeles, CA 90028 (323) 860-5806 www.laglc.org
Services include: survivor’s groups, intervention program, youth groups, crisis counseling, prevention groups, referrals to Lesbian, Gay, Bisexual, and Transgender (LGBT) sensitive shelters, legal services, and advocacy.
Where to Find Help 24/7?
• National Domestic Violence Hotline
1(800) 799-SAFE (7233) for all languages 1(800) 787-3224 TDD
Text “START” to 88788 https://www.thehotline.org/
• Los Angeles County Domestic Violence Hotline 1(800) 978-3600
• National Teen Dating Abuse Hotline 1(866) 331-9474
Text “LOVEIS” to 22522 https://www.loveisrespect.org
Strength United 14651 Oxnard Street Van Nuys, CA 91411 (818) 787-9700
(818) 886-0453 (24-hour Hotline) (661) 253-0258 Santa Clarita http://www.csun.edu/vtc
Sexual assault emergency response team, counseling, and prevention education for the San Fernando and Santa Clarita valleys. Includes 24-hour hotline. Group treatment and individual counseling available.
GLBT National Resource Hotline
1(888) THE-GLNH 1(888) 843-4564
Confidential peer counseling and information on local resources. Open Monday through Friday 4-12pm EST; Saturday 12-5pm EST.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Center for the Pacific Asian Family, Inc.
543 North Fairfax Avenue, Suite #108
Los Angeles, CA 90036 (323) 653-4045
(800) 339-3940 (24-hour Crisis Hotline)
www.cpaf.info
Center for the Pacific Asian Family (CPAF) is a nonprofit agency specializing in assisting Asian and Pacific Islander women and families who are survivors of domestic violence and sexual assault. CPAF provides a 24-hour help line, emergency shelter, transitional program, advocacy services, and counseling. All services are free.
SAHARA (South Asian Helpline and Referral Agency) (888) 724-2722
www.sahara-socal.org
24-hour Help line and community agency that provides services in: English, Hindi, Uru, Punjabi, Farsi, Arabic and other languages. The organization focuses on providing services for survivors of domestic violence, such as transitional housing, individual counseling, education support, and other components that facilitate empowerment and independence.
Domestic Violence Project – YWCA of Glendale
735 East Lexington Drive
Glendale, CA 91206 (818) 242-1106 (24-hour Hotline) (818) 242-4155 Drop-In Center
www.glendaleywca.org
They provide services to empower women and children who are victims of domestic violence.
They provide: 24-Hour Hotline with crisis intervention, counseling, community referral and information, and access to shelter services. They also have a 45-Day Emergency Shelter, meals and clothing (Sunrise Village). Drop-In Center with case management and a food pantry and clothing distribution.
• Emergency Shelters
211 Los Angeles County
Dial 2-1-1 or 1(800) 339-6993 www.healthycity.org
LA County 211 is a free 24-hour hotline providing information and referrals to numerous social services agencies in Los Angeles County.
Haven Hills, Inc.
San Fernando Valley (818) 887-6589 Hotline/ (818) 887-7481 Support www.havenhills.org
A 30-day shelter and counseling center is provided for domestic violence victims and children. Provides 24hour emergency shelter, crisis intervention, and counseling. Transitional housing is available for victims. Individual and group counseling are available on an outpatient basis. Spanish speaking staff available.
Domestic Violence Shelter Search Tool
https://www.domesticsheltes.org
DomesticShelter.org is a search tool that allows anyone in the U.S. to find nearby domestic violence programs and shelters. To use the search tool, just enter your zip code and press enter. They have nearly 3,000 programs and shelters in their database offering services in each region of the U.S.
The call is confidential and does not obligate you to participate in any program. This agency also has a 60day emergency shelter, Valley Oasis Shelter, available to victims of family violence and their children. The hotline staff will evaluate if the shelter is the best option for you, or if you require other referrals and other support. Revised 2023
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Domestic Violence Center of Santa Clarita (661) 259-8175 (8:30am – 5:00pm) (661) 259-HELP (24-hour Crisis Hotline) www.dvcsantaclarita.com
This is a 30-day emergency shelter for battered women and their children 13 years old and younger, services are free. Services provided: outreach programs, 24-hr hotline, women’s support groups, training and education on domestic violence, and anger management classes. A 52-week treatment group for perpetrators is also offered on a sliding scale fee.
House of Ruth, Inc. (877) 988-5559
https://houseofruthinc.org/ House of Ruth provides programs and support for victims and their children, including food, clothing, personal care items, group and individual counseling, legal and social services advocacy, employment assistance, and life-management skills. The shelter is staffed 24-hours a day, 7 days a week.
• Victims of Crime Resource Center (VOC) www.helplacrimevictims.org
Domestic violence is a crime. Under California law, if you have been a victim of a crime you may receive financial assistance for losses resulting from that crime. The Program may cover the following losses: medical/dental, mental health counseling, wage/income loss, financial support, funeral/burial, and job retrain. In order to qualify, the crime must be reported to law enforcement. Please call one of the following offices in the San Fernando Valley for assistance with the application process and advocacy services:
City Attorney Van Nuys Branch (818) 374-3333 esther.niell@lacity.org
San Fernando Neighborhood Legal Services 13327 Van Nuys Boulevard Pacoima, CA 91331 (800) 433-6251/ (818) 896-5211 www.nls-la.org
They provide free legal services and assistance to low-income people in the following areas: Domestic Violence Advocacy, Immigration (V.A.W.A., U-Visa), Denial of Government Funding, Consumer problems, Disaster related problems regarding FEMA, Landlord/tenant problems, Custody issues and Divorce. They also have Domestic Violence Clinics that offer free assistance in filing restraining orders and filing out other court documents
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Health Care Services
The following is a list of county health facilities. They provide health services regardless of ability to pay and immigration status.
Olive View – UCLA Medical Center
Hospital
14445 Olive View Drive
Sylmar, CA 91342 (818) 364-1555 Main Number www.dhs.lacounty.gov
Provides comprehensive range of services, including: inpatient, outpatient, 24-hour emergency medical, surgical, pediatrics and psychiatric services. Accepts Medi-Cal, Medicare, and fees are based on ability to pay. Serves San Fernando and Santa Clarita Valleys.
Olive View – UCLA Medical Center
Urgent Care Clinic Room 2B101
This is a medical walk-in clinic open to the public from Monday – Friday from 8:00am - 8:00pm, and Saturday from 8:00am - 4:30pm. It is available to urgent care patients or others seeking medical care. They have programs that can provide coverage for uninsured adults and children. You can show up as early as 6:00am in order to register, please be advised that the wait times may be long. Patients will be seen by a doctor and can be provided necessary tests as well as medications if needed. If someone requires follow-up visits they will be assigned a primary care physician and will be able to continue receiving care.
Glendale Health Center
501 North Glendale Avenue
Glendale, CA 91206 (818) 291-8900 Appointments https://dhs.lacounty.gov/glendale/
North Hollywood Health Center 5300 Tujunga Avenue North Hollywood, CA 91601 (818) 766-3982 http://publichealth.lacounty.gov/chs/phcenters.htm
Mid-Valley Comprehensive Health Center 7515 Van Nuys Boulevard Van Nuys, CA 91405 (818) 627-3000 Appointments https://dhs.lacounty.gov
San Fernando Health Center 1212 Pico Street
San Fernando, CA 91340 (818) 837-6969 https://dhs.lacounty.gov
Pacoima Public Health Center 13300 Van Nuys Boulevard Pacoima, CA 91331 (818) 896-1903 publichealth.lacounty.gov
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
El Proyecto del Barrio https://www.elproyecto.us/
Arleta Family Health Clinic 8202 Woodman Avenue Arleta, CA 91331 (818) 830-7133
S. Mark Taper Center 20800 Sherman Way Canoga Park, CA 91306 (818) 883-2273
Esperanza Clinic
9140 Van Nuys Boulevard, Suite 202-207 Panorama City, CA 91402 (818) 830-718
Northridge Community Clinic 18250 Roscoe Boulevard, Suite 200 Northridge, CA 91325 (818) 721-4800
Northeast Valley Health Corporation https://nevhc.org/
Health services provided include pediatrics, adults, family planning, OB/GYN, and vaccinations. Medi-Cal is accepted. If no Medi-Cal coverage, there are other programs for which one can apply. Spanish-speaking staff is available.
12756 Van Nuys Boulevard Pacoima, CA 91331 (818) 896-0531
Pediatric Health and WIC Center 7138 Van Nuys Boulevard Van Nuys, CA 91405 (818) 778-6240
Hours: Monday-Friday from 8:00am-5:00pm
1600 San Fernando Road San Fernando, CA 91340 (818) 365-8086
Hours: Monday-Thursday from 8:00am-5:00pm Friday-Saturday 9:00am-5:00pm
Valencia Health Center 23763 Valencia Boulevard Valencia, CA 91355 (661) 287-1551
Valley Community Healthcare (818) 763-8836 Appointments
Valley Community Healthcare provides general medical care, dental, optometry, women’s health, prenatal care, pediatrics, teen health, and Nutrition & Wellness Through the MyVCH Patient Portal our enrolled patients connect online to request appointments, prescription refills, and access their medical records.
North Hills Wellness Center 9119 Haskel Avenue North Hills, CA 91343
North Hollywood Center 6801 Coldwater Canyon Avenue North Hollywood, CA 91605
Kennedy High School Based Clinic 11254 Gothic Avenue S-104 Granada Hills, CA 91344
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Planned Parenthood (800) 576-5544
www.plannedparenthood.org/los-angeles/
The agency provides health care and sexual health services to women, men and teens (without parent consent) in Los Angeles County. They provide information, counseling, basic birth control supplies, pregnancy testing, confidential testing for AIDS/HIV and other sexually transmitted diseases. All services are strictly confidential and their locations have bilingual staff available (English/Spanish). Three locations:
916 W Burbank Boulevard, Suite #M Burbank, CA 91502
21001 Sherman Way, Suite #9 Canoga Park, CA 91303
7100 Van Nuys Boulevard, Suite #108 Van Nuys, CA 91405
Valley Teen Clinic (part of Valley Community Clinic) 6801 Coldwater Canyon Avenue North Hollywood, CA 91605 (888) 763-4070
http://www.teen411.com
Email: mail@teen411.com questions@teen411.com
They provide health services for teens 12-19 years old with information, counseling, basic birth control supplies, pregnancy testing, confidential testing for AIDS/HIV and other sexually transmitted diseases. Services are provided on a walk-in basis, and no appointment is needed to obtain condoms, spermicidal foam and vaginal contraceptive film without charge, at any time during regular clinic hours.
Comprehensive Community Health Centers 12157 Victory Boulevard North Hollywood, CA 91606 (818) 755-8000
A health clinic with doctors who speak Spanish, Armenian and Russian. Health services provided include family practice, maternity care, dental care, eye care, and pharmacy. Free and low-cost immunizations. They accept Medi-Cal and if uninsured they have a sliding scale.
Valley Community Healthcare 6801 Coldwater Canyon Avenue North Hollywood, CA 91605 (818) 763-8836
www.valleycommunityhealthcare.org
Primary healthcare including optometry and dental services provided for adolescents and adults. Free HIV/AIDS testing and counseling provided. Spanishspeaking staff is available. Medi-Cal accepted.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Health Insurance
Child Health and Disability Prevention Program (CHDP)
Preventive health services provided include free health, dental, vision, and hearing check-ups. Children are eligible from birth to 19 years of age and are low-income. They provide immunizations, lab tests, vision and hearing tests, and health information. No documentation required.
Medi-Cal (800) 541-5555
www.medi-cal.ca.gov
Medi-Cal is a California healthcare program for many lowincome individuals including families, seniors, person’s with disabilities, children in foster care, pregnant women, and childless adults. You can apply online: www.Benefitscal.org, over the phone or at the nearest Department of Public and Social Services (D.P.S.S.) (877) 597-4777.
Covered California has 11 health insurance companies to offer affordable health coverage Open-Enrollment begins November 1, 2022. However, individuals and families with a qualifying life event may enroll now. California State health insurance applications are accepted once a year at open enrollment. During this time frame, you may apply for a new plan or switch Covered California plans. You do not have to have a special reason to apply. If you miss enrolling during this period, you will not be able to apply for Obamacare coverage until the next open enrollment. Exceptions apply
My Health LA (MHLA) (844) 804-0055
https://dhs.lacounty.gov/my-health-la/
My Health LA is a free health care program for individuals age 26-49 who live in Los Angeles County. It is a program for individuals who cannot get health insurance. There are over 200 Community Partner clinics in My Health LA.
DCFS
Youth Development Services Division (YDSD)
https://dcfs.lacounty.gov/ Teens 16 and Older | Los Angeles County Department of Children and Family Services (lacounty.gov)
Medi-Cal eligibility has been extended up to a foster youth’s 26th birthday. When the youth’s foster care status ends, the DCFS worker sends Medi-Cal eligibility information to the Department of Public Social Services (DPSS) and the case is assigned to an Eligibility Worker who contacts the youth by letter.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Food and Clothing
Families seeking food assistance can contact the USDA National Hunger Hotline
The hotline can be reached Monday through Friday between 7am to 10pm at 1(866) 3-HUNGRY/1(866) 348-6479 for English or 1(877) 8-HAMBRE/ 1(877) 842-6273 for Spanish. Food Pantries www.lafoodbank.org
Most food pantries are small and operated at churches or non-profit organizations. They often require some kind of identification (ID, birth certificate of children, proof of address) and proof that you are low income. To be referred to a food pantry near your home, please call: Info Line 211 (Dial 2-1-1)
Women, Infants, and Children (WIC)
(888) WIC-WORKS or (888) 942-9675
www.cdph.ca.gov/programs/wicworks/ WIC helps pregnant women and new mothers and children under age 5. To qualify you must be low to medium income. WIC provides: a card to buy healthy food such as milk, juice, eggs, cheese, cereal, dry beans and peas, and peanut butter, fruits and vegetables; extra vouchers for women who are breastfeeding; vouchers for iron fortified infant formula and cereals for infants.
Commodity Supplemental Food Program (CSFP) 1743 41st Street
Los Angeles, CA 90058 (323) 234-3030
www.lafoodbank.org
Program for seniors 60 years and older, pregnant women, mothers postpartum for up to one year and children ages one to six. The program provides food packages Different Locations: Pacoima, Pasadena, Santa Clarita, South Pasadena, Van Nuys, West Hills, and Woodland Hills.
Meet Each Need with Dignity (MEND) 10641 San Fernando Road Pacoima, CA 91331 (818) 897-2443
MEND is a volunteer-based organization This agency provides food and clothing, medical, dental and vision care, and job training. The Clothing Center is a crucial resource for families and individuals in need. They receive necessary clothing, shoes, blankets and small household items. Baby items and children's clothes are also available.
CalFresh Program (877) 597-4777
www.ladpss.org/dpss/calfresh/
CalFresh (or Food Stamps) gives you benefits to pay for food. You get an Electronic Benefit Transfer (EBT) card that you can use at most stores. To get food stamps, you or your children must be a U.S. citizen or a legal resident and meet the income limits. Apply in person or online.
Summer Food Service Program
City of Los Angeles Recreation and Parks https://www.fns.usda.gov/sfsp/summer-food-serviceprogram
https://www.fns.usda.gov/meals4kids
Children age 18 and under can get free meals during the summer. No application is required for participants. The meals are served at schools, parks, and recreation centers. The children simply come and eat a free meal or on-the-go. Please search where to find out where your children can eat free when they are not in school.
Operation School Bell 6640 W Sunset Boulevard
Los Angeles, CA 90028 (323) 469-6017
https://assistanceleaguela.org/operation-school-bell/ Provides blue and white uniforms for students in grades K-5th attending L.A.U.S.D. Students should see the school counselor, nurse, or principal for a referral to this program. Personnel from the school will make the appointment and drive the child to the location. Services are provided September through May. No parents are allowed
Guadalupe Community Center 21600 Hart Street Canoga Park, CA 91303 (213) 251-3549
Volunteer-based organization that provides the following services: food pantry, clothing, ESL classes, tutoring, and after school activities.
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Financial Services
CalWORKs
http://www.cdss.ca.gov/CalWORKS (866) 613-3777
CalWORKs (California Work, Opportunity and Responsibility to Kids) is for people who have children under 19 years old. It provides monthly financial assistance for low income families. Most adults can only get CalWORKs for 48 months, and will be required to work or go to training in order to receive the cash assistance. You may also be eligible to Medi-Cal for health care and Cal Fresh to help you buy food. You can apply online: www.Benefitscal.org, over the phone or at the nearest Department of Public and Social Services (D.P.S.S.) office. Before you go, please call and be prepared to give your zip code to identify the closest DPSS office.
East Valley Office
7555 Van Nuys Boulevard Van Nuys, CA 91405
CalWORKs, Food Stamps, Medi-Cal.
Glendale Office
4680 San Fernando Road Glendale, CA 91204
CalWORKs, Food Stamps, General Relief, Medi-Cal
Child Care Services
California Children’s Academy 623 North Hagar Street
San Fernando, CA 91340 (818) 837-4500 Main Office (323) 343-1681 Eligibility and Waitlist https://www.californiachildrensacademy.org/
California Children’s Academy programs include infant, toddler, and preschool age services. Eight locations in the San Fernando Valley.
Head Start Programs and Early Head Start State Preschool www.caheadstart.org
Head Start and Early Head Start are child development programs for children from birth to age 5, pregnant women, and their families.
Please call to locate the program nearest you
Los Angeles Unified School District Early Education Centers (213) 241-4713 www.lausd.net
Provides full day and ½ day preschool programs and childcare for children ages 2-4, at children’s centers located at elementary schools Children must be potty-trained. Parents must be working or in school. Fees are sliding scale.
West Valley Office
21415 Plummer Street Chatsworth, CA 91311
CalWORKs, Food Stamps, Medi-Cal.
Child Care Resource Center 20001 Prairie Street Chatsworth, CA 91311 (818) 717-1000 www.ccrcla.org
Comprehensive referral information You can receive a list of all the childcare providers in your area within your price range or you can search online. Their listings include all licensed family Day Care as well as larger childcare centers.
Child Care Resource Center
Head Start Department 20001 Prairie Street Chatsworth, CA 91311 (818) 717-4515
Head Start & Early Head Start
Maud Booth Family Center 11243 Kittridge Street North Hollywood, CA 91606 (818) 980-2287
Department of Public Social Services
GAIN Office (818) 718-4201/ (866) 613-3777
www.ladpss.org
To qualify for free childcare while you are working or at school, you must be receiving cash aid through CalWORKs for yourself, not just your children. Revised 2023 | 16
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
Legal Services
Alliance for Children’s Rights
3333 Wilshire Boulevard, Suite #550
Los Angeles, CA 90010
(213) 368-6010
www.kids-alliance.org
Free legal representation for children in the areas of guardianship, foster care, dependency, emancipation, education rights, and adoption. Spanish speaking staff available.
Bet Tzedek Legal Services
3250 Wilshire Boulevard, 13th Floor Los Angeles, CA 90010 (323) 939-0506
www.bettzedek.org
Free legal services offered to low-income families and the elderly. Areas of legal expertise include housing, landlord and tenant disputes, home equity fraud, consumer protection, bankruptcy, conservatorship, guardianship (if uncontested), wills, nursing home issues, SSI, Social Security, Medi-Cal, and Medi-Care. Spanish speaking staff available.
Central American Resource Center (CARECEN)
16501 Sherman Way, Suite 220 Van Nuys, CA 91406 (213)385-7800 Ext 122 www.carecen-la.org
CARECEN is a non-profit organization that offers lowcost immigration legal services, community education programs, and advocacy and organizing to achieve fair and more inclusive immigration, education, and labor laws and policies in Los Angeles and the rest of the nations. Services offered: consultation, DACA, DAPA, TPS renewal, family services, VAWA, U-VISA. Office closed on Thursdays.
San Fernando Neighborhood Legal Services
13327 Van Nuys Boulevard Pacoima, CA 91331
(800) 433-6251 (818) 896-5211
www.nls-la.org
They provide free legal services and assistance to low income people in the following areas: Domestic Violence Advocacy, Immigration (V.A.W.A., U-Visa), Denial of Government Funding, Consumer problems, Disaster related problems regarding FEMA, Landlord/tenant problems, Custody issues and Divorce.
Legal Action Workshop (LAW)
417 North Glendale Avenue, Suite A
Glendale, CA 91206 (818) 246-0073
1(800) 435-7444
www.legalactionworkshoplaw.com
Email: brenda@legalactionlaw.com
Provides low-cost legal services including legal representation. LAW specializes in divorce, child custody and child support, bankruptcy, probate, personal injury, wills and trusts, adoption, name changes, guardianship, conservatorship, power of attorney, deeds, contracts, and wage assignments. Spanish speaking staff available.
Mexican American Legal Defense (MALDEF)
634 South Spring Street, 11th Floor Suite 1100
Los Angeles, CA 90014 (213) 629-2512
www.maldef.org
info@MALDEF.org
Provides free legal services. They mainly deal with civil rights law and immigration. Open to all ethnic groups Spanish speaking staff available. Revised 2023 | 17
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
211 L.A. County
Information and Referral
Dial 2-1-1 or 1(800) 339-6993 www.healthycity.org / www.211la.org
L.A. County 211 is a free 24-hour hotline providing information and referrals to numerous social service agencies in Los Angeles County.
Covenant House California 1(800) 933-4127 www.covenanthouseca.org
24-hour crisis hotline, which provides crisis intervention and referral and information services to homeless, runaway and other youth and their families.
National Runaway Safeline (800) 786-2929 or 1(800) RUNAWAY www.1800runaway.org
24-hour hotline provides services for parents and youth. Offers crisis intervention, message service, educational information, referrals, and runaway searches.
Breathe California of Los Angeles (323) 935-8050 www.breathela.org
Provides information, and referrals to help people quit smoking.
Boys Town National Hotline (800) 448-3000 www.boystown.org
The Boys Town National Hotline is a 24-hour crisis, resource and referral line for girls and boys. Trained counselors are available to respond to your questions.
We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
988
TEEN LINE (310) 855-4673 or (800) 852-8336 www.teenlineonline.org
TEEN LINE is a confidential telephone helpline for teenage callers. It is a place to talk things out with another teen in a safe, non-judgmental environment. Hours of operation: 6:00pm-10:00pm.
Trevor Project (866) 488-7386
www.thetrevorhelpline.org
24-hour suicide and crisis prevention helpline for LGBT youth (lesbian, gay, bisexual, and transgender transsexual people).
The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.
