SHOUT H2 2018 - English

SHOUT is a newsletter published by Communications & Multimedia Consumer Forum of Malaysia (CFM) to empowering consumers in Malaysia about knowledge in digital lifestyle and their rights in the communications and multimedia industry. Highlights: The Word with Al-Ishsal Ishak, the new MCMC Chairman shares more about work, life and the future of a digital Malaysia. Ending your telco subscription the wrong way can hurt your CTOS credit rating. Dissatisfied with the quality of your current service provider? Find out the right way to file a complaint.