NZMA ENGLISH
NZMA EMPLOYMENT
Welcome to NZMA We are committed to being the best provider in New Zealand of hospitality management and business diploma qualifications. NZMA was founded in 1985 and is 100% New Zealand owned. We are funded by the New Zealand Government, with approximately 2000 domestic students and 400 international students across our four campuses.
At our Auckland Central academy we offer everything that international students require. We have Fern, NZMA’s dedicated English language school; NZMA’s School of Business and Hospitality Management; and Redfish, NZMA’s dedicated employment service.
NZMA ENGLISH
NZMA EMPLOYMENT
Whatever you need - we will help you. For students who require English language support, NZMA’s Fern School of English provides a range of programmes specifically designed to pathway you to your chosen diploma programme. NZMA’s School of Business and Hospitality offers internationally recognised and accredited qualifications with pathways to universities in New Zealand and globally. Our diploma qualifications also offer dual accreditations so you will gain qualifications from both New Zealand and the United Kingdom. We know that every student is ultimately looking for a great job. NZMA’s Redfish will help you with employment when you arrive in New Zealand, to assist you with your cost of living. Redfish will also develop a career plan with you, so that when you graduate from NZMA you are very well placed to gain an excellent job - the start of your new career. We look forward to welcoming you to NZMA.
Tim Cullinane Owner and Chairman
New Zealand the safest place to live in the world. Global Peace index 2010
New Zealand is a beautiful country and home to a multi-cultural population of 4.3 million people. Located in the upper North Island, with a population of 1.3 million, Auckland is the country’s largest city and has a great hospitality culture with sophisticated bars, cafes and restaurants. It is also the largest centre of business in New Zealand. Auckland is rated globally as one of the top five cities for its quality of living (Mercer 2010). Enjoying a mild climate and stunning scenery, Auckland is home to a host of easily accessible beaches, forests and rivers.
To find out more about Auckland visit www.aucklandnz.com To find out more about New Zealand visit www.newzealand.com
Your Passport to Success
National Certificate in Hospitality Level 3 (20 weeks)
English for HOSPITALITY (EFH) (IELTS 5.0+)
General English / English for Academic Purposes / IELTS Pre Intermediate to Upper Intermediate (IELTS 4.0-6.5)
AR SE A C O O CH
EER IN HOSPITAL IT Y
Diploma in Hospitality Management Level 5 National Certificate in Hospitality Level 4
(BTEC Higher National Certificate in Hospitality Management) 1 year
(25 weeks)
Diploma in Business Level 5 (BTEC Higher National Certificate in Business) 1 year
English for BUSINESS (EFB) (IELTS 5.0+)
CHOO SE A CAR EER IN BUSINESS
Emmanuel (Manny) Satisfied BTEC Diploma in Business Level 5
Diploma in Hospitality Management Level 6 Additional 6 months (18 months in total). Graduates also gain the BTEC Higher National Diploma in Hospitality Management AND the City and Guilds Diploma in Food and Beverage Service. Specialisations: Advanced Hospitality Management, Licensed Retail, and Leisure and Tourism*
Go back to your home country and start your ideal career there
Diploma in Applied Hospitality Management Level 6 (Honours Programme including 600 hour full time paid internship) Additional 6 months (2 years in total)
Stay in New Zealand and obtain a study to work visa*
Diploma in Business (Advanced) Level 6 Additional 1 year (2 years in total) Graduates also gain the BTEC Higher National Diploma in Business. Specialisations: E-Business Strategies, Finance, IT, Management and Marketing*
Go on to further study. Choose one of our many pathway universities both in New Zealand and globally
*conditions apply
NZMA’s commitment Our quality commitment
A supportive learning environment
Quality learning is a priority for NZMA. We demonstrate this through an academic board chaired by Dr Alastair McCormick, who at the University of Auckland, was Dean of the Business School for 14 years and then became Deputy Vice-Chancellor and Acting Vice Chancellor of the university.
Our student support team helps from day one with any questions you have about your study, accommodation, transport, insurance, visas, banking and settling in to life in New Zealand.
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We have small class sizes and our tutors have a lot of industry experience. They make sure you graduate with real skills to help you succeed in today’s competitive workplace.
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Our learning facilities are top quality. We also provide our hospitality management students with a student run cafe (a great meeting place for all students) and a professional bar for training purposes.
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We support any student’s additional English language needs
with Government regulation.
through Fern, our dedicated English language school.
Code New Zealand Management Academies has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available to download from the New Zealand Ministry of Education website at www.minedu.govt.NZ/EducationSectors/ InternationalEducation
Academic Advisory Board
Alejandra Marcela Salazar Ardila BTEC Diploma in Business Level 5
I y problems and n a d a h I r e v e n e ed me wh “The tutors help ost was the small m e th d e y jo n e I siness e part ate your own bu learned a lot. Th re c to t e g u o y t where business segmen it. business plan for a r e th e ed me about g sk a to t y u e p th ) d and rl o W iew (with Disney d ”During my interv ut accounting an o b a g in rn a le s a mIw these skills id sa d n a d NZMA. I told the e ss re me ey were very imp y wanted to hire e th e marketing and th m ld to y e seful. Then th ldn’t believe it. u co I n io would be very u il v a P at their Japanese e!” as a receptionist rience of a lifetim e p x e e th e b to is going I am so excited! It ma - National Diplo Ayako Kitagawa , Japan ORIGIN: Kyushu
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Business Programmes of Study Diploma in Business (Level 5) One year in total
Diploma in Business (Advanced) (Level 6) Two years in total
Graduates of the Level 5 Diploma in Business will:
After completing the Diploma in Business (Level 5), graduates may choose to undertake one year of additional study to complete the Diploma in Business (Advanced) (Level 6).
t )BWF B -FWFM WPDBUJPOBMMZ TQFDJรถD RVBMJรถDBUJPO XIJDI will provide a basis for entering employment in the business sector. t )BWF UIF FEVDBUJPO BOE USBJOJOH GPS B SBOHF PG DBSFFST in business. t )BWF B HFOFSBM RVBMJรถDBUJPO EFTJHOFE UP NFFU B SBOHF PG local employer needs. t %FWFMPQ IJHIFS MFWFM TLJMMT JO B CVTJOFTT DPOUFYU t %FWFMPQ B SBOHF PG TLJMMT UFDIOJRVFT BOE BUUSJCVUFT essential for successful performance in working life. Students that complete the Diploma in Business (Level 5) will also gain the UK accredited BTEC Higher National Certificate in Business.
In addition to the outcomes of the Level 5 diploma, graduates with this qualification will: t )BWF B HFOFSBM RVBMJรถDBUJPO XIJDI BMMPXT รธFYJCJMJUZ PG study to meet local or specialist needs. t )BWF UIF TLJMMT XIJDI NFFU UIF OFFET PG UIF NBKPS functions in business and a specialisation which will provide career progression opportunities and professional recognition. t )BWF TQFDJBMJTU IJHIFS MFWFM TLJMMT JO B CVTJOFTT DPOUFYU t )BWF B OBUJPOBMMZ BOE JOUFSOBUJPOBMMZ SFDPHOJTFE vocationally specific qualification to enter employment in business or progress to higher education such as a full-time degree in business or a related area. Students that complete the Diploma in Business (Advanced) (Level 6) will also gain the UK accredited BTEC Higher National Diploma in Business. Level 6 Specialisations Year two, the final year of the Level 6 Diploma in Business (Advanced), allows students to develop their skills in papers aligned with their major specialisation. There are five major specialisations โ Management, Marketing, Finance, E-Business Strategies and Information Technology.*
For more Level 3 and 4 course content and learning outcomes please go to www.nzma.ac.nz
These qualifications recognise a broad base of technical, practical and theoretical competencies required for people entering the workforce in a variety of roles. These include: t 1FPQMF BTQJSJOH UP NJEEMF NBOBHFNFOU and supervisory positions t 1FPQMF XJTIJOH UP FYUFOE UIFJS knowledge and skills t 1FPQMF XJTIJOH UP USBOTJUJPO UP IJHIFS levels of study. Conditions apply*
Hospitality Programmes of Study Diploma in Hospitality Management (Level 5) One year in total
Diploma in Hospitality Management (Level 6 ) 18 months in total
Graduates of the Level 5 Diploma in Hospitality Management will:
After completing the Diploma in Hospitality Management (Level 5), graduates may choose to undertake six months of additional study to complete the Diploma in Hospitality Management (Level 6). In addition to the outcomes of the Level 5 diploma, graduates with this qualification will:
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t )BWF B HFOFSBM RVBMJÜDBUJPO XIJDI BMMPXT øFYJCJMJUZ PG study to meet local or specialist needs. t )BWF LOPXMFEHF VOEFSTUBOEJOH BOE TLJMMT JO B TQFDJBMJTFE field within hospitality management (see specialisations below). t )BWF TQFDJBMJTU IJHIFS MFWFM TLJMMT JO B CVTJOFTT BOE hospitality management context. t )BWF B OBUJPOBMMZ BOE JOUFSOBUJPOBMMZ SFDPHOJTFE vocationally specific qualification to enter employment in hospitality or progress to higher education such as a full-time degree in hospitality or a related area. Students that complete the Diploma in Hospitality Management (Level 6) will also gain the UK accredited BTEC Higher National Diploma in Hospitality Management AND the City and Guilds Diploma in Food and Beverage Service. Level 6 Specialisations The Diploma in Hospitality Management (Level 6) also allows students to develop their skills in papers aligned with their interests and career aspirations. There are three major specialisations - Hospitality Management, Licensed Retail, and Leisure and Tourism.*
Diploma in Applied Hospitality Management (Level 6) Two years in total After completing the Diploma in Hospitality Management (Level 6), graduates may choose to undertake six months of additional study to complete the Diploma in Applied Hospitality Management (Level 6). In addition to the outcomes of the Level 5 diploma (outlined above), graduates with this qualification will: t )BWF ÜSTU IBOE FYQFSJFODF PG JOEVTUSZ XJUI B SFMFWBOU organisation with a 600 hour full-time paid internship and a focus on the application and further development of the learner’s knowledge and skills.
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Academic Entry Requirements General Students must be 18 years of age and above.
Level 6 Diplomas in Applied Hospitality Management
Level 5 and 6 Diplomas in Business
For direct entry into final semester - successful completion of NZMA’s Level 6 Diploma in Hospitality Management with
1. Entry from NCEA: A minimum of 42 credits at Level 3 or higher. This must include a minimum of 14 credits at Level 3 or higher, in each of two subjects from the approved list, PLUS a further 14 credits at Level 3 or higher taken from no more than two additional domains or approved subjects, AND 2. Numeracy: A minimum of 14 credits at Level 1 or higher in maths on the National Qualifications Framework, AND 3. Literacy: A minimum of 8 credits at Level 2 or higher in English; 4 credits must be in reading and 4 in writing, OR 4. Successful completion of a Level 4 or higher qualification taught by a New Zealand TEO.
Level 5 and 6 Diplomas in Hospitality Management 1. Entry from NCEA. Preference will be given to students with NCEA Level 2 or higher, OR 2. Successful completion of a Level 4 or higher qualification taught by a New Zealand TEO.
a minimum of 90% attendance.
International Academic entry requirements for international students are equivalent to the New Zealand requirements.
Applicants over 20 years of age For applicants over 20 years of age the entry criteria above may be waived, provided that the applicant can demonstrate life and/or work experience showing that they could enter the programme with a reasonable chance of success.
English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting the following entry condition: 1. An IELTS score of at least 5.5, or an equivalent internationally-recognised English language competency qualification, OR 2. Achieve the required level in the NZMA English Language Assessment.
Enrolment Information How to Enrol/Application Process 1. Complete the International Student Enrolment Form correctly. Make sure the student applying signs the enrolment form. 2. Collect the supporting documentation as listed on the enrolment form including: (a) Evidence of identity, date of birth and nationality (i.e. copy of passport). (b) Evidence of English language level or completion of placement test. (c) Evidence of high school qualifications. 3. Email the International Student Enrolment Form and supporting documentation to your relevant Market Manager or info@nzma.ac.nz
4. Successful applicants will receive a conditional offer of place and invoice. 5. You need to pay the invoice directly to Fern School of English or New Zealand Management Academies depending on your course. 6. You will receive an email with the official offer of place and receipt when we receive your payment and all necessary documents.
CHECKLIST Application form written correctly Application signed by student Passport copy attached with application High school qualification copy attached Evidence of English level
Marcus Zackey BTEC Diploma in Business Level 5
. career goals 100% y m ve ie h ac e m d helpe “Studying at NZMA ere I am now. They h w e b ’t n ld u o w I A If it wasn’t for NZM knowledge of how d o o g a so al t u b s e skill d. My tutors and an al not only gave me th e Z w e N in s te itality opera business and hosp ughout the time I ro th e m d e rt o p p hole su t the experiences e the institute as a w rg fo r ve e n ill w I them and was studying with g at NZMA.” I had while studyin tality
pi nal Diploma in Hos io at N ) D (D i am Gandhisw Dharanee Dharan l Academy A Auckland Centra ZM N t, en em ag an M dia ORIGIN: Madras, In
The Benefits of Fern English
NZMA ENGLISH
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t 'VO FOWJSPONFOU XJUI NPEFSO GBDJMJUJFT JODMVEJOH library for quiet study, a computer room with free internet access, students lounge with pool table, TV, Playstation and the on-site cafĂŠ with drinks and meals at low prices.
t &YQFSJFODFE &OHMJTI MBOHVBHF UVUPST EFEJDBUFE UP helping our students achieve the best results. t 1BUIXBZ UP GVSUIFS TUVEZ BU /;." T XFMM recognised School of Business and Hospitality Management, with further pathways to university degrees in New Zealand, Australia, the United Kingdom and Switzerland. t .VMUJ MJOHVBM 4UVEFOU 4VQQPSU "EWJTPST o QSPWJEJOH support and guidance to all students.
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Study at Fern NZMA ENGLISH
Go back to your home country with great English
Continue your study with NZMA
Travel and enjoy New Zealand NZMA EMPLOYMENT
Study a Diploma in Hospitality
Study a Diploma in Business
Get a job and internship* *visa conditions apply
Programmes Available Intensive General English Pre-Intermediate
English for Hospitality Upper Intermediate
Learn to communicate effectively in English in a wide range of everyday and academic situations, both in New Zealand and internationally. This programme allows you to improve your English language skills so you can make the most of every opportunity, whether it is study, work or travel.
With a unique focus on English used in hospitality, this programme is ideally suited for someone wanting to study hospitality at NZMA or find work in the hospitality industry. You will gain English language skills needed to work in hotels, bars, cafes, or restaurants around the world. You will also gain the practical skills involved in preparing cocktails, cafe style coffee and pouring wine, as well as a taste of the hospitality programmes at NZMA.
Minimum Entry Requirements: IELTS 4.0 or equivalent
English for Academic Purposes / IELTS Intermediate (4.5 – 5.0) – Upper Intermediate (5.0 – 6.5)
English for Business Upper Intermediate
The EAP course prepares students for further study, work, or the IELTS exam. Once they finish intermediate level and reach an IELTS level of 5.0, students can choose to go into either English for Business or English for Hospitality to prepare for further study or work in those areas, or continue in EAP at upper intermediate level and prepare for the IELTS exam if they wish.
Fern’s Business English programme is ideal for those wanting to develop specific English language skills for study on NZMA business courses, or use in a wide range of business environments. You will gain English language skills necessary for dealing with the demands of business, such as meeting reports, e-mails and telephone conversations, as well as an insight into the skills required to be successful in the NZMA business programmes.
Step 1 General English IELTS 4.0-4.5
Programme Details Step 2
English for Academic Purposes / IELTS IELTS 4.5-5.0
Step 3 (Option C)
Step 3 (Option A)
English for Academic Purposes / IELTS IELTS 5.0-6.5
BTEC Hospitality Diploma
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Step 3 (Option B)
English for Business
English for Hospitality
IELTS 5.0-5.5
IELTS 5.0–5.5
National Certificate in Hospitality Level 4
National Diploma in Business
BTEC Business Diploma
NZMA Accreditations NZMA is accredited by a number of NZ and international bodies including:
Edexcel BTEC University Pathways UK Universities
Australian Universities
Thirteen UK universities will provide final entry on to degree programmes (Year 3) to BTEC Higher National Diploma students and another forty five universities have confirmed that they will give advanced entry on to degree programmes (Year 2) to BTEC Higher National Diploma students.
Edexcel has received confirmation from the following universities in Australia that they recognise Edexcel BTEC Higher National Diplomas:
Edexcel has also received confirmation from these forty five universities that they recognise Edexcel BTEC Higher National Diplomas gained outside the UK and will welcome applications on to degree programmes from students with such qualifications.
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See our website www.nzma.ac.nz for more information.
Edexcel have confirmed that Edexcel BTEC Higher National Diplomas are recognised at universities throughout Asia, Europe, the Middle East and Africa. Please contact NZMA for more information about these pathways.
Dilraj Kaur BTEC Diploma in Hospitality Management Level 5
e tors and the staff ar tu e Th t! n ce ifi n ag ly “NZMA is m achable and friend ro p ap l, fu lp e h e ar amazing – they understand the y e Th . d e e n I g in th e and give me every nal students and ar io at rn te in as e av h difficulties we ive.” immensely support siness Level 5
ana- Diploma in Bu Gayan Priyadarsh ORIGIN: Sri Lanka
Employment Pathways for
NZMA Hospitality Diploma Graduates NZMA Diploma in Hospitality Level 5
NZMA Diploma in Hospitality Level 6 and Level 6 Advanced
Bar Attendant Food and Beverage Attendant in a Hotel/ Restaurant Food Service Attendant in a Café Waiter/Waitress Guest Services Representative Porter
Barista Bar Supervisor Front of House Reception and Front Desk Food and Beverage Attendant Team Leader House Keeping Supervisor
1 Year
Concierge Junior Barista House Keeping Attendant Food Preparation Cashier Functions Staff
Duty Manager Chef Holiday Park Manager Event Manager Hostel Manager Food and Beverage Manager
Hotel Manager Maitre D’ Hotel Tour Operator Bar Manager Assistant General Manager
Trainee Chef Flight Attendant Tour Operations Manager Reservations Clerk Functions Supervisor
Café Manager Operations Manager Restaurant Manager
Employment Pathways for
NZMA Business Diploma Graduates Diploma in Business Level 5
Diploma in Business Advanced Level 6
Reception International Sales Support Accounts Clerk Retail Assistant Market Research Customer Service
Marketing Administrator Sales Coordinator Sales Representative Group Secretary Travel Consultant Service Coordinator
Senior Secretary Personal Assistant Sales Consultant Events Coordinator Marketing Coordinator
Product Specialist HR Administration Learning and Development Coordinator Junior Relationship Manager
Bank Cashier Flight Attendant Employment Within Government Organisations Small Business Owner
Dionne Gertenbach BTEC Diploma in Hospitality Management Level 5
er in Demand Hospitality – a care spitality industry o h t n ra ib v d n a e New Zealand’s larg early 7% of n s t’ a h T . le p o e p 0 26,00 employs around 1 18,000 businesses n a th re o m in g in rk ase the workforce, wo projected to incre is is th d n a y, tr n u around the co y 2013. to over 132,000 b d opportunities n a s y a w th a p r e re There are many ca dustry - from in ty li a it sp o h d n in the New Zeala and maitre d’s, rs e d n e rt a b , rs e it wa e baristas to chefs, ervisors, front-lin p su to rs e p e e k and from house ore. managers and m
Our quality commitment Helping our students launch their careers is a top priority for NZMA. We know that every student is ultimately looking for a great job. NZMA’s Redfish will help you with employment from part-time work during your study, to help you with your living costs, right through to securing a great job when you graduate. Redfish will help you develop a career plan, so that when you are ready to graduate from NZMA, you will be well placed to gain an excellent job and begin your new career.
NZMA EMPLOYMENT
We offer everything from helping you decide on your career goals, guidance in CV writing and interview skills, to promoting you for exciting employment opportunities with potential employers. Redfish specialises in the hospitality and business industries with many of the country’s leading employers on our industry advisory boards. We have strong partnerships with many of New Zealand’s biggest employers, such as Telecom, Air New Zealand, ANZ, SkyCity, The Hilton, The Westin, Heritage Hotels and Stamford Plaza.
Here’s What Employers Say About Our NZMA Students and Graduates Lochie Cameron, Rooms Division Manager, Stamford Plaza (pictured here, on left, with his Guest Services Officer and NZMA student Dionne Gertenbach)
"Dionne has got SPARKLE! "This is the terminology used by the General Manager of this hotel to describe his team, and SPARKLE is what you need to work and stand out at the Stamford Plaza! I knew right from the interview stage that Dionne had potential. His great personality stood out and it was evident he would be able to focus and deliver great service to his customers.
Lochie Cameron, Dionne Gertenbach
Vivienne Euini, Branch Manager, ANZ
"After just two weeks of training Dionne has integrated really well with the team. There are great prospects for him to grow and progress further with us in a number of different areas within frontof-house."
"At ANZ, we see NZMA as a valued partner. Our experience of NZMA students is that they come to us with the skills, knowledge and the attitude they need to really succeed in the workplace. This is important to us because this is what we look for in all of our new staff." Maria Syme, Staffing and Training Manager, Eden Park Catering
"Eden Park has had great success with hiring some of NZMA's most skilled students who have continued to excel to be part of our vision. We have developed a strong and productive partnership, which enables NZMA students to seek opportunities with us."
Florianne (Annie) Serrato BTEC Diploma in Hospitality Management Level 5
ry professional ve a is It . A M Z N g “Iam really enjoyin ry kind. They ve re a rs to tu e h T place to study. normal working ir e th e id ts u o n ve re always help you, e eir students and a th ll a r fo e m ti ke a hours. They m y class already m in ts n e d u st e very fair. A lot of th behind them, so ce n e ri e xp e y lit a ospit have significant h tutors but also y m m o fr st ju t o n I am learning a lot my classmates!� Kengo Omoto vel 5 y Management Le lit ta pi os H in a m Diplo pan ORIGIN: Osaka, Ja
QR codes and contact details QR codes (quick response codes) are a quick and easy way to view website pages from your iPhone or smartphone. Simply download the free QR reader app for your phone, then scan the code and you will be directed straight to the NZMA international student page of your choice.
Para mas información en espaňol visita www.nzma.ac.nz
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Để biết thêm thông tin bằng tiếng Việt mời ghé thăm: www.nzma.ac.nz
www.nzma.ac.nz
Auckland Central Academy PO Box 6172 Wellesley Street 80 Anzac Avenue Auckland 1010 aucklandcentral@nzma.ac.nz
To find out in-depth information about our campus locations, course information, entry requirements, costs and how to enrol to study at NZMA:
CALL: 64 9 309 7802
EMAIL: info@nzma.ac.nz
VISIT: www.nzma.ac.nz
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InsItuto Villa de Cortés
. Parque Victoria
Pedro Santaciiia esq. Luis G. Inclán No. 276-Bis Col. Villa de Cortés
Pedro Sa ntacilia
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Metro Villa de Cortés
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Llámanos al ( 01 55 ) 56 98 42 84 info@studentworld.com.mx EJE 5 SUR EUGENIA
Tel.-‐ 5698 4284 / mail info@studentworld.com.mx