Digital Transformation Post

Digital Transformation Post Covid-19

We speak to Kevin O’Regan, Director at Radius Technologies, on what has become the new norm for many.

For some, it will be the new way of working, for others it will be an inconvenience they need to bear for a while longer. But whether you are working from home or in the office, having your IT function and systems aligned with the changing needs of your business, has never been more important. According to Kevin, “now is the time to assess the status of your communications and IT infrastructure. Using the past months as a trial run companies can now assess what worked for them and more importantly, what didn’t”.

“What we have seen over the past number of months is an acceleration of the Digital Transformation of businesses in the SME space.

While many progressive businesses had already embraced cloud computing, voice mobility and remote working, they were ready to work from home the next working day. The vast majority of the SME’s were only starting to look at it. Covid-19 accelerated Digital Transformation for everybody the world over”.

SME’s had to put in place temporary workaround solutions overnight. Radius currently supports close to 500 SME clients nationally, and as you can imagine our engineering team and helpdesk were “quite busy”. At the time, it was a fast response to an immediate problem.

As the dust settles we are advising companies to reassess the way they work and more importantly, how they want to work”.

When we asked Kevin what advice he would give a company looking to digitally transform he said: “Firstly, look at your business from the helicopter view. Look at the bottlenecks, the inefficiencies, the time consuming tasks and where the pain points are. The way you have always done things may no longer be the best way. To fully utilise technology, you must understand the issues within your business processes”.

For advice on Remote Working, Digital Transformation or Phone Systems, contact Kevin at kevin.oregan@radius.ie