MOSAIQUE SURFACE
TRAINING SESSION {VOLUME 1}
luxurious mosaic & stone design
S U R F A C E
mosaïque & pierre haut de gamme
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WHO WE ARE
WHO WE ARE MosaĂŻque Surface specializes in custom stone mosaics. Our experienced team creates original and intricate murals, medallions, floors, table tops, and proposes a large variety of borders and field patterns. Recognized in the industry as a customer-oriented company, we deliver top quality products at competitive prices for both the commercial and residential markets. We offer a wide range of materials and finishes as well as being extremely flexible in executing specific design projects. We started as a small artisanal studio nested in the heart of Montreal, Canada. We now have nearly a hundred employees working hard at ensuring that our products reflect our high quality standards. We implemented waterjet cutting technology several years ago; this enables production of very complex shapes that were previously difficult to achieve with traditional stone cutting tools. This allowed us to innovatively create a wide range of design patterns, applying traditional essences to sleek modern lines. After 20 years in the industry, we constantly pushed the boundaries of solid surfacing with our innovative collections, including the new Manhattan Collection, which features our newest addition to our materials offering, the Venetian Glass. MosaĂŻque Surface
OUR PRODUCTS | 03
The individual stone pieces in a square foot varies from a quarter inch to twelve inches per side, which allows for increased flexibility in creating small or large room installations. Complete waterjet fields are certainly very popular; they can also be easily and attractively combined with standard natural stone mosaic and/or Venetian glass to create more intricate patterns in artistic murals and rugs. We have a regular line of standard mosaic fields such as squares, rectangles, and basketweaves in over 87 available natural stones and 12 Venetian glass colors. Additionally, exquisite artistic works and insertions in many various styles complete our offering. Architects and designers are sure to find the best match for their interior projects. With several hundred fields and borders available for you to customise, rescale and combine, we therefore offer endless possibilities. We always strive to give you several options of scales, proportions and technique combination for each design, this enables you to respect the clients need and budget. We also encourage you to challenge our creative skills, if your client desires a pattern or mural that is not in our inventory of products, you may ask to have a design created for you, simply send us your inspirations, whether it be a fabric swatch or the picture of a historic painting, we will create a unique piece for you.
OUR PRODUCTS MosaĂŻque Surface
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REFERENCE TOOLS
REFERENCE TOOLS
RTS BOARDS
A LA CARTE BINDER
FOLIO BINDER
STONE BOOK
STONE BOARDS SET
PROGRAM 6 X 6
This four-board set clearly and conveniently displays all our Ready-toShip Program designs. Each board features a sample of each design plus the available design colors and color combinations. Colors are identified on the board’s front with squares and rectangles, and on the back with a visual presentation of each module. Detailed brochures are also available to complement the boards.
The A La Carte binder contains every Mosaïque Surface field, corner, and border design collections. A great reference tool to find what you are looking for, from the simplest mosaic sheet to the most intricate module. New collection brochures are designed to be added to the binder in order to keep the complete set of design collections in a single binder.
The Folio binder offers a wide range of decorative creations in four distinct sections: Classic, Floral, Modern, and Pictorial. Creations are presented on a single page with the color image on the front and its technical information on the back. New pages are introduced yearly.
The Stone Book shows the 87 stone colors held in stock and used most often in custom creations.
Perfect for showrooms, these stone boards are solidly made to allow for frequent handling, and are easy to carry around. The complete stone collection is presented in a set of four (4) boards.
The 6x6 program offers small samples of over 60 designs. Ideal for small showroom where wall space is limited, this tool comes in the shape of a wooden box that contains 18 designs. 1 full box minimum.
(READY-TO-SHIP)
Mosaïque Surface
REFERENCE TOOLS | 05
NEW
REFERENCE TOOLS
CONCEPTS BOARDS
VENETIAN GLASS BOARD
VETRO GLASS MOSAIC BOARDS
COVERINGS 2012 BROCHURE
Concept boards are the ideal reference tools to showcase your favourite patterns. Available in numerous formats and completely customizable, these fully mounted and grouted boards can stand-alone or create a feature wall that will undeniably be a show-stopper in any showroom.
The Venetian glass board showcases clearly the 12 colors and 4 finishes available in a portable and light format. This material board is ideal reference tool for the Modernised Basics and Manhattan Collection.
The two Vetro glass mosaic boards distinctly showcase both the in-stock and special order items. Light, portable and resistant, these two boards will feature a great array of colors and finishes which can be applied to numerous patterns.
This newspaper-style brochure was introduced at Coverings 2012 in order to promote the Modernised Basics, Manhattan collection as well as the newly introduced Venetian and Vetro glass.
MosaĂŻque Surface
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OUR WEBSITE
OUR WEBSITE
The MosaĂŻque Surface website is a great reference tool, constantly updated with our newest products and information. The website holds several key features that will quickly help you find the perfect product for your client or will enable you to immerse yourself in our world and spend hours discovering our vast product offering. MosaĂŻque Surface
WEBSITE FEATURE | 07
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Detailed search engine. Company information, history and contacts. Media and photo gallery. News and products updates. Installation guidelines.
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Complete natural stone & finishes selection. Venetian glass, Vetro glass and various accents. Clearance section. Complete A la Carte, Folio and Ready-to-Ship design including technical information. Interior Design Magazine interactive catalogue.
WEBSITE FEATURE
A LA CARTE, FOLIO AND READY-TO-SHIP INFORMATION To best discover our large assortment of products please visit the product section of our website. We always make sure to add our newest products and clearly indicate all the technical features for all of them. IMPORTANT INFORMATION FOUND FOR EACH PRODUCT: - PRODUCT NAME & SCALE - PRODUCT CODE - DESCRIPTION OF TECHNIQUES USED WITHIN THE PRODUCT - MODULE SIZE - COMPLETE PRODUCT DETAIL SHOWCASING VARIOUS SCALES IF APPLICABLE - TECHNICAL SHEET FEATURING THE VARIOUS MATERIALS AND FINISHES USED WITHIN THE PRODUCT SHOWCASED - TRUE COLOR IMAGES OF EACH PRODUCT
SEARCH ENGINE Our search engine will enable you to search our extensive bank of products by key word. You can search by style, material, technique, finish, scale etc. Visit our website today and discover the endless possibilites offered to you. www.mosaiquesurface.com
VISIT OUR FACEBOOK PAGE
Mosaïque Surface
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NATURAL STONES
NATURAL STONES
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Stone is a product of nature. Color & texture will vary. Some stones are not recommended in wet areas. Chiseled finish is not recommended for floor applications. Always seal honed products before grouting. Slates have a natural finish, expect slighly uneven surfaces.
+ Please consult the stone book, stone boards or website for additional information on each stone.
Mosaïque Surface
NATURAL STONES FINISHES | 09
POLISHED
+ Shown with yellow gold glass
HONED
TUMBLED
Additional fees apply. Honed products should always be sealed before installation. + Shown with white gold glass
Tumbled products should always be sealed before insatllation. + Only for mosaic pieces
CHISELED
REPOLISHED
ANTIQUED
Chiseled finish is not recommended for floor application. + Only for mosaic pieces
Additional fees apply.
Additional fees apply. Antiqued products should always be sealed before installation. + Shown in water-jet / Also available in mosaic
NATURAL STONES FINISHES Mosaïque Surface
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VENETIAN GLASS
VENETIAN GLASS
NEW
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DIAMOND WHITE
AQUAMARINE BLUE
ABALONE BLUE
SODALITE GREY
PEARL GREY
OBSIDIAN GREY
QUARTZ GREY
JADE GREEN
AVENTURINE GREEN
MOONSTONE WHITE
CITRINE GOLD
JET BLACK
CLEAR
FROST
Mosaïque Surface
ANTICO CLEAR
ANTICO FROST
VETRO GLASS MOSAIC | 11
DAISY WHITE
TRILIUM WHITE
OLEANDER CREAM
MAGNOLIA BROWN
FREESIA GREY
LILY WHITE
GARDENIA CREAM
BARONIA BROWN
CHICKORY BLUE
PRIMROSE PINK
DAHLIA CREAM
HEATHER BROWN
LUPINE BLUE
VERBENA GREEN
DAFFODIL GOLD
PEONY BROWN
IRIS BLUE
WATERLILY GREEN
MARIGOLD YELLOW
ORCHID BLACK
ACACIA YELLOW
SUNFLOWER YELLOW
ZINNIA ORANGE
COSMOS RED
PETUNIA RED
POPPY RED
GERANIUM RED
TULIP RED
HYDRANGEA GREEN
GLADIOLUS GREEN
HELLEBORIS GREEN
DOGWOOD GREEN
LILAC MAUVE
SCILLA MAUVE
LAVENDER MAUVE
AFRICAN VIOLET
DELPHINIUM BLUE
CLEMATIS BLUE
HY ACINTH BLUE
ADONIS BLUE
STOCKED ITEMS
NEW
SPECIAL ORDER
VETRO GLASS MOSAIC Mosaïque Surface
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TECHNIQUES
MOSAIC
MOSAIC & WATER-JET
WATER-JET
VETRO GLASS MOSAIC or NATURAL STONE
VENETIAN GLASS and/or NATURAL STONE
VENETIAN GLASS and/or NATURAL STONE
TECHNIQUES Mosaïque Surface
ELEMENTS OF DESIGN | 13
ELEMENTS OF DESIGN The creative process behind each design can be quite extensive; therefore in order to make the client’s selection process as easy as possible we have created already a large selection of design options. Each design usually comes with a field that can often be available in up to 3 or 4 scales, borders of various widths, continuous and block corners. Also remember that you can always customise the scales of each of these to better fit the desired area you want to cover. For more information on all the options available for each design, please refer to our various reference tools and/or our website at www.mosaiquesurface.com ❶ ❷ ❸ ❹
FIELD BLOCK CORNER CONTINUOUS CORNER BORDER
❺ MEADOW BORDER 1 ❻ MEADOW BORDER 2 ❼ MEADOW WJ 3
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ORDER PROCESS PART 1
ORDER PROCESS PART 1 STEP 1 > DESIGN DECISIONS
STEP 2 > ORDER PLACEMENT
At the beginning of a custom project, a lot of brainstorming is required, and certain decisions must be made. ❶ Choose the design. Select one of our existing patterns or decorative pieces or share with us the images that are your source of inspiration and that you would like us to reinterpret. ❷ Specify your project's dimensions. ❸ Select colors and finishes. You can request a color rendering to help you confirm your selection. Drawing fees apply for color renderings. ❹ Request a quote from our sale representative. The sale rep will assist you in achieving what you want within your budget, by providing suggestions and options and preparing for any possible contigencies. ❺ Samples can be supplied upon request to ensure correct design, color choices, color shading, and finishes.
Once all design decisions have been made and you are ready to order, our production management team will ensure that all information is cleary given in the quotation documents. Confirm dimensions. As it is a custom project, the stone design will be cut to the exact shape. We will ask you to confirm the dimensions or to send us a template, if available. ❷ Approve the final CAD drawing. Our technical team will complete an AutoCAD line drawing based on dimensions provided and design specifications. This line drawing must always be approved by the client, signed for confirmation, and returned to Mosaïque Surface prior to the subsequent steps. ❸ Cutting preparations. Once the drawing is approved by the client, technical specifications on colors, finishes, and piece sizes for mosaic and waterjet-cut pieces are transmitted to our cutting department. In most cases, programming of waterjet cutting has to be performed. ❹ Printing of real-size (1:1 scale) drawings. Our technical team prints real-size drawings upon which the work will be assembled, double checks the dimensions, and lays out the project in the workshop. ❶
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ORDER PROCESS PART 2 | 15
ORDER PROCESS PART 2 STEP 3 >
All stone tiles are cut directly in our shop.
STONE CUTTING
❶ STONE SELECTION Based on the technical information sent by the production management, each stone tile is selected according to the color, finish and quantity required for the project. We always verify that stones are all calibrated and that the shading of the stone is well balanced. ❷ MOSAIC CUTS
For mosaic projects, all tiles are mechanically cut to the appropriate starting dimensions.
❸ WATERJET CUTS
Once the shapes have been computer programmed, each tile is cut to produce individual pieces. Pieces that are fairly large are covered with a protective membrane so as to prevent any damage during cutting and transportation between departments.
STEP 4 >
Now that the stone cutting is completed, the design is ready to be produced. Our artists gather around the 1:1-scale drawings and prepare the art work.
WORKSHOP PRODUCTION
❶ FOR MOSAIC PROJECTS Each tessera is selected and individually hand cut as required to fit patterns, then placed carefully on the drawing. The whole process can easily take 2-3 hours per square foot. Our talented artists are remarkably patient and perform very intricate works with incredible passion. ❷ MOSAIC CUTS
Each piece is numbered and placed on the drawing as in a jigsaw puzzle. Numbering is required, because even though the puzzle may comprise as few as two different pieces, it could just as easily be made up of as many as 50 different pieces.
❸ ASSEMBLY PREPARATION
Once the design is completed, adhesive tissue is applied to the entire surface of the project to ensure the stone pieces are immobilized. Cut lines are then drawn on the surface of the adhesive tissue so that the project's contours can then be cut to the exact specifications. The project is then cut up into smaller sections in preparation for the gluing process.
Mosaïque Surface
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ORDER PROCESS PART 3
ORDER PROCESS PART 3 STEP 5 >
All our mosaic sheets are mesh-backed in order to ensure an easy installation.
SETTING & SHIPPING
❶ MESH SETTING All sections are placed upside down and ready for back mesh glue application. ❷ PROJECT VERIFICATION
Once the mesh is dry, the project is placed on the floor right side up in one full piece for final verification of the custom dimensions. Quality control ensures that no pieces are damaged at the end of the production process. if any pieces are broken, chipped, or do not conform to Mosaïque Surface's quality standards, they are replaced.
❸ PACKAGING
Each section is carefully packaged. Printed drawings are placed on each box to identify all sections contained in the box. All boxes are shipped on pallets to ensure stability during transportation.
STEP 6> CUSTOM PROJECT INSTALLATION
Your project has arrived and is ready to be installed. ❶ INSTALLATION PLAN Mosaïque Surface does not offer installation services, but helps you by providing an installation drawing. ❷ INSTALLATION GUIDE
Certain steps are recommended prior to installation. An installation guide is provided in each box. Mosaïque Surface is not responsible for the installation. Installation implies acceptance of the order: once products are installed, there can be no claims for damage, reimbursement or return of any items.
❸ GROUT COLOR
Certain designs already have a specific grout color. For a custom project with stone color variations, we can help you choose the right grout color upon request. If desired, please ask us prior shipment of order.
Mosaïque Surface
CUSTOM PROJECTS | 17
CUSTOM PROJECTS When working with interiors designers, architects or directly with the client it is important to remember that sky is the limit. If you don’t find anything to their liking out of our selection we can always create patterns inspired by textiles, wall coverings or any other source of inspiration. This process can be somewhat more time consuming than simply selecting a pattern, scale and coloration but will leave the client with a custom product that will be unique and personalised. Contact your account executive today to find out how you can create a pattern or even modify an existing one in order to have your client entirely satisfied with his/her end product. Mosaïque Surface
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CAD & COLOR RENDERING
❶ CHOOSE EXISTING DESIGNS or CREATE YOUR OWN
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❷ COMBINE VARIOUS DESIGNS or MODIFY EXISTING ONES TO YOUR LIKING
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❸ EXPLORE THE VARIOUS COLOR COMBINATIONS WITH OUR COLOR RENDERING SERVICE
CAD & COLOR RENDERING Mosaïque Surface
RESCALING | 19
RESCALING ❶
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❶ MODULE ❷ EXPLODING A MODULE ❸ PREPARING CAD DRAWINGS
FOR PROGRAMMING
STANDARD SIZE MAJESTIC PETITE WATERJET
MODIFIED TO A SQUARE SHAPE MAJESTIC GRANDE WATERJET
STANDARD SIZE MAJESTIC GRANDE WATERJET
RESCALED 125% ORIGINAL SIZE MAJESTIC GRANDE WATERJET
HOW WE PROGRAM THE PATTERN
EXAMPLE OF RESCALING
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CUSTOM FIT EXAMPLE 1 PART 1
CUSTOM FIT EXAMPLE 1 PART 1
❶ SEND US THE AREA YOU WANT TO COVER
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❷ WE WILL APPLY A LINE DRAWING FOR APPROVAL AND SEND YOU A DETAILED QUOTE PRIOR TO PRODUCTION
Mosaïque Surface
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❸ PRODUCTION PICTURES AVAILABLE UPON REQUEST
CUSTOM FIT EXAMPLE 1 PART 2 | 21
CUSTOM FIT EXAMPLE 1 PART 2
ENTRANCE HALL / ASSEMBLY PLAN NOT TO SCALE
❹ ONCE PRODUCED, PIECES ARE NUMBERED, MESHED AND TAPE-FACED FOR PROTECTION
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FOYER / ASSEMBLY PLAN NOT TO SCALE
❺ INSTALLATION PLAN SUPPLIED FOR INSTALLER
Mosaïque Surface
A B C
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❻ PACKAGED AND READY TO SEND OUT
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CUSTOM FIT EXAMPLE 2
MAJESTIC GRANDE WATERJET CUSTOM FITTED
❶ PATTERN SELECTED
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❷ CUSTOM FITTED TO THIS AREA
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❸ INSTALLED WITHOUT A GLITCH !
CUSTOM FIT EXAMPLE 2 Mosaïque Surface
PRODUCTION TIMES | 23
PRODUCTION TIMES Our production times bellow are standards, often time if a project is more complex and requires more time in order to execute the order successfully your account executive will let you know when he/she sends you the quote or when they receive your purchase order. At Mosaïque Surface we take great pride in respecting the production times given but will also never compromise on quality in order to get an order out quickly. The production of such product requires a lot of labour and attention to detail, please remember that failure to give all the necessary information in order to produce the order can result in extending the production delay. Large orders whether they be water-jet, water-jet and mosaic or all mosaic can also extend past our standard production times, this information will be given to you upon quotation.
SHEETS
WATER-JET
WATER-JET & MOSAIC
MOSAIC
SAMPLES
UP TO 10 BUSINESS DAYS
UP TO 10 BUSINESS DAYS
UP TO 10 BUSINESS DAYS
UP TO 15 BUSINESS DAYS
STRIKE-OFFS
UP TO 10 BUSINESS DAYS
UP TO 10 BUSINESS DAYS
UP TO 10 BUSINESS DAYS
UP TO 15 BUSINESS DAYS
ORDERS
4 - 5 WEEKS
6 - 8 WEEKS
6 - 8 WEEKS
8 - 10 WEEKS
OTHERS
Mosaïque Surface
RESCALING
UP TO 5 BUSINESS DAYS
REPROGRAMMING
UP TO 10 BUSINESS DAYS
COLOR RENDERING
UP TO 5 BUSINESS DAYS
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RTS
RTS
❶ CALACATTA DORE ❷ CARRERA VELATO ❸ CREMA SIERRA
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OVERVIEW We have been working hard to create a program to meet the constant demand for affordable, ready-to-ship basic patterns. Our Ready-to-Ship program, introduced in 2011, has been extremely well received and has earned much recognition from the design community for its simplicity and versatility. Discover all the different options this program has to offer by visiting our website or consulting the brochure.
CONCEPTS We are pleased to present you with some concept suggestions for our Ready-to-Ship
program designs, perfect for that anxious client or for last-minute remodelling projects. Simply order the sheets needed and have the installer create one of the various concepts showcased here or on our website. You can also have our mosaic studio custom fit your chosen concept to your layout. The Ready-to-Ship modules are in stock and are only waiting for your design decision.
MODULES
to be used as borders – such as Dice A, Dice B, Locket A and Locket B. Simply cut and separate the rows of each module.
COLORS & FINISH The Ready-to-Ship program is available in 5 timeless and elegant stones, Calacatta Dore, Carrera Velato, Crema Sierra, Nero Panthera and White Thassos; all stones are available only in polished finish. Several of the patterns offer a combination of two of the stones in the program.
Our Ready-to-Ship Program offers 9 de signs in the most classical color combinations. Most of the designs are used as field patterns, but a few can be adapted
Mosaïque Surface
❹ NERO PANTHERA ❺ WHITE THASSOS ❻ CONCEPT 03-TILE 3X6 +
DICE A + HONEYCOMB A
❼ CONCEPT 08-DICE A + LOCKET A ❽ CONCEPT 12-DICE A + LOCKET B ❾ CONCEPT 13-TILE 3X6 + LOCKET A
+ MODERN WEAVE B
SHEETS | 25
Our mosaic sheets selection is quite extensive and enables you to fully customise the color selection and finish. With more than 100 choices of patterns and scales, these products will lend themselves perfectly to any project. Once your client selects the pattern, scale, materials and finishes, your account executive will quote the product accordingly. Our sheet products are both mesh-backed for easy installation and tape-faced for protection during transport and installation. Remember that you can also rescale or modify these patterns, modifications will affect the price. Think outside the box! Create your own sheet pattern or add Venetian Glass dots or genuine metals to you favorite basketweave.
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BASKETWEAVE G HERRINGBONE A GE 2 - D OLD WORLD
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SHEETS
❺ HEXAGON 1 ❻ BRICK C ❼ GE 5 - A
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COLLECTION 01 · 02 · 03
COLLECTION 01
COLLECTION
01 · 02 · 03
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BASKETWEAVE H ALVÉOLE GRANDE MATIAS BORDER SQUARES & DIAMONDS TRENZADO
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AVRIL CARAMBOLA ST-EDMOND BORDER SWIRL GERANIUM ALSACE FLEURIE
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ORCHIDS MANILA MARQUEE BARONNET ROUSSETTE
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COLLECTION 03
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COLLECTION 02
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COLLECTION 04 · 05 · 06 | 27
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GRACE MAJESTIC PETITE PEAFOWL ILLUSION TILE PETITE LACOSTA BORDER CAMELI GRANDE
COLLECTION 06
❶ SCARLET ❷ AVIGNON ❸ BARONNETTI BORDER ❹ ILLUSION PETITE ❺ VINETTI WJ
COLLECTION 05
COLLECTION 04
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04 · 05 · 06
❶ LA BELLE ❷ LAUSANNE ❸ OPAL - A BORDER ❹ CARGO ❺ CASTILE
COLLECTION
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MODERNISED BASICS
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MODERNISED BASICS ❽
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LOLA 3 ADELE 1 LUMIA 2 ADELE 3 ANGELICA 2 AURELIA 1 CECILE 1 MAMZEL PETITE 1 SABINE PETITE 1 MAMZEL MEDIUM 1 LYSS PETITE 1 SERANO PETITE 1 LYSS MEDIUM 1 LYSS MEDIUM 2 MAMZEL MEDIUM 2
MANHATTAN COLLECTION
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MANHATTAN COLLECTION ◆ UPPER EAST SIDE
MANHATTAN COLLECTION
UPPER EAST SIDE ❷
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Nestled between the East River and Central Park, Manhattan’s Upper East Side is home to some of the most sought after real-estate in the world. Influenced by the area’s elegant and refined architecture, we have created several fields and harmonizing borders that will lend themselves seamlessly to any traditional interior. These cuttingedge designs are shown in some of our warmest hues of natural stones along with several colours of our newly intro-duced Venetian Glass. Our Antiqued finish and brushed brass accents exude elegance and give to these designs the appeal and grace expected from an Upper East Side interior. ❶ ❷ ❸ ❹ ❺ ❻ ❼
MADISON BORDER YORK GRANDE YORK MEDIUM ROOSEVELT WJ PETITE MADISON PETITE CARLYLE&VANDERBILT MEDIUM ROCKEFELLER BORDER PETITE
MANHATTAN COLLECTION ◆ SOHO | 31
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Located in trendy and vibrant downtown Manhattan, Soho is probably one of the most art-conscious and fashion-driven neighbourhoods in the world. The eclectic mix of cobblestone streets and brightly coloured building facades impart character to this art-gallery filled neighbourhood. Inspired by Soho’s famous cutting-edge fashion sense and bohemian lifestyle, we create an array of fields and borders that will add a touch of lavishness to your interior. We chose to showcase these designs in a contrasting light and dark combination with hints of greens and gold accents. Our Venetian Glass along with our gold glass mosaics integrate perfectly within the designs, adding depth and splendor to them. ❶ ❷ ❸ ❹ ❺ ❻ ❼
HOWARD BORDER WJ GRANDE CHARLTON PETITE PRINCE BORDER & MULBURRY A HOWARD BORDER WJ PETITE BROOME BORDER & GREENE HUDSON PETITE BROOME
SOHO
MANHATTAN COLLECTION Mosaïque Surface
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MANHATTAN COLLECTION ◆ CENTRAL PARK
MANHATTAN COLLECTION
CENTRAL PARK ❷
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Located in the heart of Manhattan, Central Park is one of the largest urban oasis in the world. With its diversified fauna and architectural elements, this Natural Historic landmark is undeniably one of New York City’s most prized attractions. An integral part of the Manhattan landscape and of its inhabitants’ lives, Central Park, also recognized as a cultural hub, can often be described as New York City’s most accessible retreat from the urban jungle. Inspired by its lush and vibrant grounds, we created a vast array of organic designs showcased in our Venetian and Vetro glass collections as well as our wide array of natural stones. ❶ ❷ ❸ ❹ ❺ ❻ ❼
MEADOW WJ MEADOW MOSAIC BELVEDERE BORDER B BLOOMS TILE PETITE MEADOW BORDER BELVEDERE BORDER A BELVEDERE
MANHATTAN COLLECTION ◆ MIDTOWN | 33
Midtown is often seen as the cultural heart of the city. Elegant shopping districts, art-deco inspired skyscrapers and the world famous Broadway are all unmistakeable and integral parts of Manhattan’s largest neighbourhood. Midtown is considered as one of the main birthplaces of the art-deco movement, and its essence has been infused in these numerous designs. A perfect balance of artdeco and modern-day lines is to be found in these intricate and effortlessly opulent patterns. The grey and blue natural stones combined with the Venetian Glass and Stainless Steel accents give to the Midtown designs a unique identity that is expected of the neighbourhood after which the designs are named. ❶ ❷ ❸ ❹ ❺ ❻ ❼
EMPIRE BORDER & HERRINGBONE A EMPIRE PETITE PALACE GRANDE BRYANT SQUARE PETITE BORDER HERALD PETITE PALACE PETITE BORDER & MARTELLO BRYANT RECTANGLE GRANDE
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MIDTOWN
MANHATTAN COLLECTION Mosaïque Surface
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GENERAL GUIDELINES 1
GENERAL GUIDELINES 1 STONE & GLASS MATERIAL
We source most of our stones directly from quarries and/or manufacturers. Our products are manufactured from first quality selected tiles which are calibrated at 3/8’’ thick. Our strict buying guidelines ensure high quality and overall consistency in thickness.
MESH BACKING
All of our mosaic products are mesh mounted which makes it much faster and easier to install. In addition to the mesh backing, most of our product are packaged face taped, providing more stability during freight and installation.
PRODUCTION TIME
Lead times vary depending on the size and complexity of the project. Our usual lead time is 6 to 8 weeks for an average custom mosaic order and between 5 to 7 weeks for mosaic sheets and patterns.
IN-HOUSE DESIGN SERVICES
To help dealers and their clients visualize final designs, Mosaïque Surface offers CAD line drawing and color rendering services at $75 per hour. To assist dealers in making their sales, Mosaïque Surface can supply them with small color charts for presentations. We can adapt your design to almost any shape and size. Design and color rendering fees are not deductible on a future order.
CUSTOM FIT ORDERS
An extra fee applies to most orders that require a custom fit. The fee varies, depending on the pattern and the size of the project. The followings are included for all custom fit orders:
REQUESTS FOR QUOTES
The following information must be included with every request for a quote. Any information that has been omitted will delay our response to you. Please e-mail or fax all requests for quotes. E-mail: info@mosaiquesurface.com Fax: (514) 524-6328 1) Product code, name of the design. 2) Size and/or quantity required. 3) A plan with exact measurements if the project requires a continuous running border or a custom wall-to-wall mosaic. AutoCad files can be e-mailed. 4) Color placement on a sketch of the mosaic item. If your request is sent by fax, please use a black and white drawing rather than a picture otherwise it becomes illegible when faxed. 5) Finish: polished, tumbled or honed. 6) Add any other pertinent information to help us quote your project. Quotes are valid for 3 months. All documents and images related to quotes are destroyed after 6 months.
SAMPLES AND STRIKE-OFF PIECES SAMPLE:
· Ordered for your clients to approve before they decide to place an entire order. · Only meant to give a general sense of a mosaic pattern, stone shades & finish. · We do not guarantee availability of the same lots of stones if an order is placed based on an approved sample. STRIKE-OFF: · Ordered for your clients to approve prior to starting production of an order. The entire order has been placed and is non cancellable. · Fabricated using specific lots of stones. · Material is allocated to the production of the order during 10 business days from shipping date after which we can no longer guarantee availability.
· Design services if needed. · Black and white line drawing on AutoCad for approval. · The order is fabricated directly on a plan at full scale. · The mosaic sections are pre-cut at required custom dimensions and ready to install on site. · The project is mesh-mounted as one piece and cut into sections afterwards. · The mosaic sections are numbered and identified on an installation plan. · A plan is attached on each box and sections contained in each box highlighted on the plan.
Samples and strike-offs are not representative of an entire order. The final product may slightly vary in color and texture which are inherent of natural stones.
The advantages of ordering custom fit surpass the extra cost. The followings are arguments you can use as selling points to explain the extra cost of a custom fit to your clients:
A PURCHASE ORDER IS REQUIRED FOR ALL SAMPLES. Your P.O.# Serve as a reference # to track samples.
· The extra fee includes the 10 to 15% waste factor recommended. You order based on the area to cover only, no need to buy more material. · Significant savings on the installation process as it will take much less time to install. · Reduces the risk of misfit and errors at installation which prevents disappointing results.
· Presentation: Samples can be supplied, either mesh mounted or grouted on plywood. · Size: Depends on the design chosen or your specific requirements. · Cost: Cost is based on the design, colors, finish and size. Some samples are free, others are chargeable items. (freight at your expenses) The cost of samples is not
Mosaïque Surface
GENERAL GUIDELINES 2 | 35
GENERAL GUIDELINES 2 *
deductible from a future order.
: Refer to our PRICE LIST
ORDER CONFIRMATION & ESTIMATED SHIPPING DATE (ESD)
For more details, please refer to our Sample Policy. *
APPROVAL OF SAMPLES AND STRIKE-OFF / LABEL A label is attached to the back of all samples and strike-offs. * STRIKE-OFF: · The label must be signed, dated and faxed within 10 business days of the shipping date. Verbal confirmations are not valid. · ESD for the entire order will not be confirmed until reception of that document. · Lead time begins from the date that we receive the signed approval, regardless of the date that we received your P.O. SAMPLE: · If an order is placed based on an approved sample, a copy of the label must be sent with the P.O. allowing us to retrieve the information about that sample. · Although we do not guarantee availability of the same material, we will try to match as close as possible. In some cases, we may ask you to return a sample or a strike-off for the fabrication of the order.
PURCHASE ORDERS (P.O.)
A purchase order must include the same information that is required for a quote. ( SEE P. 34 ) Other mandatory information: 1) Mosaïque Surface’s quote number if applicable. 2) The cost for each item whether it was quoted or taken from our wholesale price list. 3) P.O. number of the approved sample if applicable. 4) Original P.O. number if the order is an add-on to a previous order. 5) Shipping instructions: · Address, contact name and telephone number. · Transit time required (standard, 2nd day, express, air express, etc.) · Additional services required. (liftgate, residential, notification, etc) When placing orders, make sure to requisition enough materials. We recommend adding a waste factor of 10% to 15% on material sold by the sheet (not custom fitted orders). If an order is placed for additional pieces, Mosaïque Surface cannot be held responsible for color mismatch, since the stones used may come from a different lot. To avoid this scenario, dealers must send a sample piece for matching. All of our products being custom-made, no returns will be accepted in this regard.
Mosaïque Surface
For all P.O. received, we send an order confirmation with an ESD by fax. * If you have not received your order confirmation after two (2) business days, please call our customer service department to verify that we did receive your P.O. Tel: (514) 524-3162 ext.0 An order confirmation in the form as shown in PRICE LIST 2012 means that we have all of the information required to proceed, an ESD is confirmed. Please read the document upon reception. An ESD will only be confirmed if we have all the information required to fabricate your order. Otherwise, you will be asked to confirm the missing information and/or approve, sign and return the document as soon as possible. An ESD will then be confirmed to you. A P.O. without a confirmed ESD remains on hold. No stock is allocated for its fabrication (with the exception of the orders that are going through the strike-off process). The order is not included in the schedule of production. No work begins until all the requested information has been provided which delays production and extends the lead time.
ORDER CANCELLATION FEE
A purchase order is considered a sales contract. Orders placed with Mosaïque surface are non cancelable after five (5) business days from P.O. date. Please make your client aware of our cancellation policy before placing an order. A cancellation fee below applies after 5 days: · 25% when material has not been cut for production of the order. · 50% when material has been cut for production of the order with diamond blade saws. · 100% when material has been cut using water jet technology.
MINIMUM ORDER QUANTITY - MOSAIC SHEETS & MOSAIC PATTERNS 10 sheets of the same pattern, finish & color combination. (Does not apply to samples or add-ons.) or $50 set-up fee for orders between 1 and 9 sheets. (The minimum or set-up fee applies to each different pattern, size, finish or color. For orders of less than $750, a custom and duty fee of $40 will also be billed. ( SEE P. 36 ))
PROGRAMMING FEE & MINIMUM CHARGE – WATERJET There is a minimum charge of 150$ on all waterjet orders. Does not apply to samples of existing patterns. A programming fee of $75 per hour applies to all new patterns or to rescale an existing pattern. This fee is payable one time only for a new pattern at a specific scale.
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GENERAL GUIDELINES 3
GENERAL GUIDELINES 3
: Refer to our PRICE LIST
RUSH ORDER FEE
A 25% surcharge is applied to all rush orders. The definition of a rush depends on our current list of orders and will be evaluated on a case to case basis.
FREIGHT
Transport is not included in our prices. We arrange shipping for all orders to the destination of your choice; freight charges are added to your invoice. Depending on the nature, size and total weight of your order, we use either UPS or YRC (formerly Yellow) standard ground services. Please fill out and fax the “Shipping Quote Request Form” and specify the type of delivery service required. * CRATING & ADMIN.FEE: A fee of $75 per pallet will be billed on shipments not pre-paid or shipped via a different carrier through your account or your client’s account. FREIGHT DISCLAIMER: Freight quotes are based on carriers’ daily rates and only apply on that day. These quotes are meant to give you an approximate freight cost. As these costs vary from day to day, expect a slight difference between the original quote and the freight cost invoiced on the shipping date. Mosaïque Surface retains the right to determine whether the mosaic project should be shipped as parcels or shrink-wrapped on a pallet. In most cases, intricate hand cut mosaic and waterjet cut mosaic require extra protection during freight and must be shipped on pallets, no matter what the total weight is. Should a dealer choose to have the order shipped as parcels rather than on a pallet as recommended, an extra packaging & handling fee of $25 per box will be charged to doublebox the material i.e. small box in larger box with more protective supplies.
ORDERS READY TO SHIP
Once an order is ready to ship, Mosaïque Surface automatically ships to the “ship to” address appearing on the P.O. When the address is missing from the P.O., dealers are notified and have up to 10 business days to confirm the shipping address, after which the order is billed and directly shipped to the dealer’s warehouse or showroom. Our warehouse space is limited, we can not store “ready-to- ship” orders for more than 10 days.
CUSTOM FEE & DUTIES
We handle the U.S. Customs Entry Process and pay the duties on most orders. A standard Customs fee of $40 is applied to all orders under $750. This is a flat U.S. Customs entry fee charged to Mosaïque Surface for each shipment to the United States.
Mosaïque Surface
DELIVERY & CLAIMS
Mosaïque Surface’s material is carefully packed and thoroughly inspected before leaving the factory. If material is shipped to the dealer’s warehouse. It is the dealer’s responsibility to inspect all materials upon receipt. For third-party shipments, it is your clients’ responsibility to inspect all material upon receipt. If damages are detected upon the order’s receipt or that the number of boxes does not correspond to the quantity indicated on the carrier’s waybill, do not sign the reception form, otherwise claims to the carrier for damaged materials will be denied. Mosaïque Surface must be notified immediately of any materials that are absent or of any other problems. Any claim must be submitted within 48 hours following the receipt of the materials. Once this period has elapsed, claims will be denied. Your clients and their installers must inspect and approve all material prior to installation. Returns will not be accepted once the materials have been installed. Installed materials are considered approved and accepted as is. For third-party shipments, it is the dealer’s responsibility to ensure that the procedures mentioned above are known and understood by all clients prior to their receipt of the merchandise.
INSTALLATION
Mosaïque Surface assumes no responsibility for installation. To help in a successful installation, we include an Installation Instructions and Guidelines document in each package. * ( SEE P. 38 - 39 ) The installation of our products requires a qualified and experienced installer that excels at stone custom installation work. Client should supervise and approve every step of the realization as installation signifies acceptance. No claims or return will be accepted once material is installed.
MATERIALS PROVIDED BY THE CLIENT
Dealers providing their own materials incur all freight costs, custom brokerage and duties required to transport the materials to our premises. We can assist you in this matter, please call us to inquire.
WARNING – WET AREAS
Some stones are not recommended in wet areas (ex: shower floor). Avoid: Bianco Carrera, Blue Celeste, Calacatta Oro, Snow White, Statuario & White Thassos. We also discourage the use of Venetian or Vetro glass, Stainless Steel or Brass accents in wet areas.
CARE OF NATURAL STONE
Natural stone should be cleaned using mild detergent with low PH only. No hard
GENERAL GUIDELINES 4 | 37
GENERAL GUIDELINES 4 abrasives, strong chemicals or acidic products should be applied to the surface. For more information: www.marble-institute.com/care.htm
CARE OR APPLICATION OF GLASS
Glass should be cleaned using mild detergent only. No hard abrasives should be applied to the surface. Only non-sanded grout should be applied to any product including glass. Venetian or Vetro glass should not be used on floor, both in dry or wet areas. Small inserts of Venetian glass is suitable for floor application.
METHODS OF PAYMENT COMPANY CHECK
For established accounts only.
CERTIFIED CHECK
For all accounts. Bank Information Beneficiary
Mosaique Surface Inc. 5425, Rue Bordeaux, suite 241 Montréal, (QC) Canada H2H 2P9
Bank
RBC Banque Royale Succ. Principale / Main Branch 1 Place Ville Marie – Mez 1 Montréal, (QC) Canada H3C 3B5
EXCHANGE RATE VARIATION CLAUSE
Prices listed in Mosaïque Surface quotes are valid for a 3-month period. Should the exchange rate between the U.S. and Canadian dollars vary by more than 5% between the date of the quote and the date of the invoice, prices will be adjusted to reflect the variation.
WIRE TRANSFER
READY-TO-SHIP PROGRAM
The Ready-to-Ship program items are in stock and ready to ship out in approximately 48 to 72 hours after the purchase order has been placed. Color variations are inherent to natural stones and should be expected within these products, they should in no case be seen as a flaw. Custom fitting is available at a fixed $12.95 per square feet additional please allow 4 to 6 weeks of production time. No returns or exchange on both loose sheets and custom fitted Ready-to-ship products.
TERMS OF PAYMENT
ESTABLISHED ACCOUNTS
PAST DUE INVOICES REPEAT DELINQUENT ACCOUNTS
USD Account Swift
00001 003 4053013 ROYCCAT2
· A 3% service charge is added to the amount due. VISA OR MASTER CARD
· The amount billed corresponds to the total + 3% service charge in USD, converted into Canadian dollars based on the Bank of Canada daily rate. The amount will be converted back into USD by your credit card issuer.
Accounts in place for at least one year and generating new sales every month. · All invoices are due Net 30 days from date of invoice · Orders > $10,000
OTHERS
Mosaïque Surface Inc. / US Dollar Account
A 50% deposit is required to begin production. Balance due Net 30 days from date of invoice.
· A 50% deposit is required to begin production. · Merchandise is released upon receipt of the final payment. · 1 ½% per month will automatically be added on all past due invoices. · Shipping and production of orders on delinquent accounts will be suspended until all past due invoices are paid in full. · A 50% deposit is required to begin production of new orders. · Merchandise is released upon receipt of the final payment as well as no outstanding balance on the account.
Mosaïque Surface
COPYRIGHT – INTELLECTUAL PROPERTY MOSAÏQUE SURFACE INVESTS SIGNIFICANT TIME, EFFORT AND BUDGET TOWARDS CREATING NEW DESIGNS. WE ARE PROUD OF OUR WORK AND HIGHLY VALUE THE INTELLECTUAL PROPERTY LAWS THAT PROTECT US FROM COPYRIGHT INFRINGEMENT AND COMMERCIAL LOOTING. WE EXPECT FROM OUR VENDORS AND THEIR SALES FORCE TO PROPERLY USE OUR PROMOTIONAL MATERIAL, SELLING TOOLS, ETC. WITH REGARDS TO THE EXCLUSIVE OWNERSHIP OF OUR PRODUCTS.
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INSTALLATION GUIDELINES 1
STONES & MOSAIC
LOOSE MOSAIC MODULES (not custom fit)
NOTICE TO CUSTOMER & INSTALLER
The installation of this mosaic project requires a qualified and experienced installer that excels at stone custom installation work. The mosaic material was carefully packed and thoroughly inspected before leaving the factory. Client and installer should inspect and approve all materials prior to installation. Client should supervise and approve every step of the realization as installation signifies acceptance. No claims or return will be accepted once material is installed. If installation is delayed, store all packages in a dry and cool space, away from the direct sunlight, in a constant temperature 40-75 °F and remove face tape.
TAPE ON THE FACE SIDE OF THE MOSAIC
Although all material is mesh mounted, most of the mosaics are also packaged face taped to provide extra stability and protection during freight, handling and installation. For inspection and approval purposes prior to installation, we highly recommend to randomly pick several modules and gently remove the tape from the surface. This preventive inspection of materials will enable the installer to prepare necessary installation procedures. Once approved, put back the tape on the inspected modules and do not remove it from the other modules prior to installation. Avoid walking on the tape or exposing it to direct sunlight as it may become hard to remove after the installation.
TOOLS
MATERIAL
THIN-SET METHOD OF INSTALLATION Dry set mortar (ANSI A 118.1) or Latex-Portland cement (ANSI A 118.4) Grout (ANSI A 118.6) Water Compatible waterproofing membrane
Select white mortar compatible to the substrate. Select grout compatible with mortar & unsanded for polished of honed finish. Potable and free of iron. If waterproof installation required.
· Lay dry the mosaic sections in the exact space they will be installed. · Make sure to respect the integrity of the overall pattern before deciding the sections to be cut, where it will be cut and how it impacts the design. Ideally, patterns should be centered and even on each side while borders should connect nicely at angles. · Have the customer confirm the layout at this point. · Cut the mosaic sections that need adjustments using a diamond abrasive wet-saw. · Put the cut sections back in the layout. · Mark the position of each piece where it will be installed. Use numbers to mark each section of mosaic to insure accuracy of the final installation.
CUSTOM FITTED PROJECT
The project was ordered upon approval, by the customer, of a line-drawing made to scale and based on the actual dimensions where it will be installed. The mosaic was fabricated and pre-assembled to dimensions at the factory. Each section is numbered and clearly indicated on the installation plan provided. It requires no cuts or adjustments unless dimensions changed after the order was placed. · Lay dry the mosaic sections in the exact space they will be installed according to the installation plan. For a vertical or ceiling installation, assemble on the floor. · Verify that the whole mosaic fits correctly in the space. · Have the customer approve the layout at this point.
STEP 3 > SET MOSAICS IN PLACE (Thin-set Method)
Square notched trowel (max. ¼” notch), Rubber faced float, Sponge & Diamond abrasive wet-saw
STEP 1 > PREPARATION OF THE INSTALLATION SURFACE
· Verify that the sub-floor and substrate conforms to industry deflection requirements. The structure must be able to accommodate the weight of a stone installation. The architect and the general contractor can assist you in that area. · Substrate must be: smooth and even all over its surface & clean, dry (cured if concrete) and free from all dirt or any substance that could interfere in the adhesion process as well as potentially corrosive elements such as nails and screws. · The use of a moisture barrier is recommended for floor installations on grade.
STEP 2 > LAYOUT OF THE MOSAIC PROJECT
The project was ordered by the piece or surface to cover in square or linear footage, taking into account a waste factor of 10 to 15% for losses at installation. The mosaic was fabricated in module size to be assembled and adjusted by the installer on site.
Prior to setting the material in the mortar, it is extremely important to lay dry the whole project in the exact space where it will be installed. This procedure allows proper fittings and adjustments to insure successful results.
· Mix the thin-set mortar according to fabricator’s instructions. · Using the flat edge of the trowel evenly spread the mortar on the substrate to cover the area of no more than two sections of mosaic. Apply with pressure as to obtain proper mechanical bond. Do not attempt to cover too large of an area to avoid skinning of the setting material. · Make sure you use enough thin-set for proper adherence of the material but not too much to avoid excess mortar being forced up between the mosaic pieces. · Comb the mortar with the notched edge of the trowel. · Position the mosaic section on the mortar bed face taped up. · Gently press the mosaic section into place with a rubber trowel to ensure its complete 100% adhesion to the thin-set (ridges from the notched trowel should disappear). · Verify that the mosaic sections are seamless, at level and that the overall surface is even. · If there was no tape on the surface of the mosaics, remove excess mortar of the surface and clean with sponge and water. · Repeat process until setting is completed. · Allow setting material to cure according the fabricator’s specifications.
INSTALLATION GUIDELINES 1 Mosaïque Surface
INSTALLATION GUIDELINES 2 | 39
VETRO & VENETIAN GLASS **
If a slight difference in thickness between mosaic pieces is noticeable, spread a thin layer of mortar directly on the mesh backer to compensate prior to positioning it on the thin-set mortar.
: Same as STONES & MOSAIC / INSTALLATION GUIDELINES
STEP 5 > GROUTING
Grout may stain the surface of some stones. Always prepare a small test of the grout on the stone before applying to the whole project. Honed and tumbled finish stones as well as pale stones should be sealed prior to grouting. Use quality stone sealer and follow the fabricator’s instructions. · Remove any excess mortar that has come-up to the surface. Be careful not to scratch the surface of the stone. · Mix the filler according to the fabricator’s instructions. · Using a rubber trowel, spread grout in horizontal and vertical directions over a workable area. Remove the excess grout in a diagonal direction. · Allow the grout to set-up according to the fabricator’s specifications and clean the surface of the mosaic. Keep the sponge flat on the surface not to remove too much grout from the joints. Wipe any excess residue changing the water regularly as not to leave a film. · Continue the grouting until all joints are filled and the surface cleaned. · No traffic should be allowed on a floor installation for at least 24 hours or according to the fabricator’s recommendations. Installation guidelines may differ in some areas due to climate, trade practices, building codes or constructions methods. Therefore, they should be approved by technically qualified persons. For more details, refer to: Marble Institute of America (MIA), Tile Council of North America (TCNA).
NOTICE TO CUSTOMER & INSTALLER
The installation of this product requires a qualified and experienced installer that excels at stone custom installation work. The material was carefully packed and thoroughly inspected before leaving the factory. Client and installer should inspect and approve all materials prior to installation. Client should supervise and approve every step of the realization as installation signifies acceptance. No claims or return will be accepted once material is installed. No claims or return will be accepted once material is installed. If installation is delayed, store all packages in a dry and cool space, away from the direct sunlight, in a constant temperature 40-75 °F and remove face tape. Large quantities of both Venetian Glass or Vetro Glass should not be applied on a floor both in a wet or dry area.
TAPE ON THE FACE SIDE ** THIN-SET METHOD OF INSTALLATION MATERIAL
· Verify that the mortar is dry and mosaic pieces solidly anchored in it. · Gently remove the tape. · If a piece is broken, chipped or delaminated, replace it with one of the extra pieces included with the order.
Adesilex of Kerabond/Keralastic from Mapei (ANSI A 118.4 – 118.11) Unsanded Grout (ANSI A 118.6) Water Compatible waterproofing membrane
TOOLS
STEP 4 > REPAIRS (if needed)
Select mortar compatible to the substrate or glass color Select unsanded grout compatible with mortar Potable and free of iron. If waterproof installation required.
Square notched trowel (max. ¼” notch), Rubber faced float, Sponge & Diamond abrasive wet-saw
STEP 1 > PREPARATION OF THE INSTALLATION SURFACE ** STEP 2 > LAYOUT OF THE MOSAIC PROJECT ** LOOSE MODULES (not custom fit) **
PRODUCT CARE & MAINTENANCE
CUSTOM FITTED PROJECT **
Your mosaic is made of stone, a natural product that requires simple care and maintenance to keep it beautiful. · Avoid all drinks, foods and products that contain alcohol, citrus, vinegar or other acids as they will etch or dull the surface. · Sand, dirt and grit will damage the stone surfaces. Dust mop regularly with a clean non-treated dry dust mop. · Clean only with neutral soap, warm water and clean rag or soft cloth. Rinse well and dry with a soft cloth. No abrasive cleaners. Low or neutral PH cleaner is recommended.direction. Specifics: Your installer can recommend special care & maintenance tips for specific areas such as food preparation areas, vanity tops, wet areas, pools or patios. For more details, refer to : Marble Institute of America (MIA)
STEP 3 > SET MOSAICS IN PLACE (Thin-set Method) ** STEP 4 > REPAIRS (if needed) ** STEP 5 > GROUTING **
A contrasting grout may stain the surface of some of the glass colors. Always prepare a small test of the grout on the stone before applying to the whole project. Use unsanded grout at all times, if installer requires a sanded grout, please consult with Mosaique Surface prior.
PRODUCT CARE & MAINTENANCE **
INSTALLATION GUIDELINES 2 Mosaïque Surface
MOSAIQUE SURFACE INC. 5425 Bordeaux, suite 241, Montreal, QC, Canada H2H 2P9 T. + 1 514 524 3162 ext. 242 F. + 1 514 524 6328 www.mosaiquesurface.com