E-Commerce: Small Businesses and Entrepreneurs
Small businesses and entrepreneurs are rushing to the internet to do the business and new reach markets. The expansion of the internet has contributed to rampant growth in the e-commerce development. While the e-commerce is used for advertising, business-to-consumer and business –to-business transactions, small businesses and entrepreneurs encounter several challenges. Also known as an online store, an e-commerce website has features that make it easy for the customers to browse for the products, pick them out, put them on a cart and then pay for them at the checkout. At the beginning of the 21st century, we saw a huge surge in the way that the internet was used with regards to buyer – seller interactions for hard goods. Companies like Amazon, eBay, and Alibaba have flourished, offering the cheap quality goods and prompt delivery services. It has become easier than ever to integrate a workable solution that will work for many people. The big question remains: what are the benefits of e-commerce for the small businesses and entrepreneurs?
Here are some of the advantages of the integrating an E -Commerce system: ● Increase in sales: There has been to a tremendous increase in online sales over a couple of years. This attributed to the fact that most people prefer the ease of access and convenience that comes with the E-Commerce platforms. ● Increase in Customer: It is clear that an e-commerce development service brings a lot of convenience in terms of payments. This therefore automatically invites more customers and also impulse buyers. The online payment system may accept the different modes of payments, this makes it easier for small companies to get the customer diverse background. ● Ability to be open 24/7: Many small businesses that do not use e-commerce may find it difficult to be open 24/7 due to multiple overheads that come with it in terms of staff and utility payments. On the other hand e-commerce website Development Company makes it possible for a business to be open and accessible round the clock without any increase in overheads. Transactions and payments can continue being made automatically, without any supervision. If the small business is dealing in the digital goods, the business can become automatic totally- full transactions, including purchase and delivery, will be automatically carried out the outline. ● Instant processing of transactions: This platform enables the business to transact instantly. This process takes away all the aggravations that come with the other modes of payment that may require the merchant to wait up 30 days or even more sometimes, but the e -commerce transactions clear in seconds and merchants can either receive funds immediately or wait for only 2-3 days to get cash in their accounts.
● Increase Business reach: A business operating offline may challenge in reaching the wide scope of customers. On the other hand E-commerce development has enabled local small businesses to reach the international masses. There is no limit of internet reach, so through the e-commerce platforms; people can pay for goods and services from any corner of the world. ● Product tracking: Since the purchase of your product is happening online, you can easily send that order to Fulfilment Company or track where that product is in the fulfillment process as its being shipped out to the customer. ● Automated customer feedback and support: Every business must deal with the customer feedback, questions and issues. No customer wants to go to the physical store location and then search for the manual support or fill a survey card. Ironically, many online customers are more than willing to search an online support forum, fill out a customer survey or take advantage of a business’s 24- hour telephonic service. The online business offers many advantages. The young entrepreneurs and small businesses can save on the cost of running a traditional brick-and-mortar store, can accept the online payments, ship products with the logistics support and can reach customers all over the globe. The cost of setting up the website is low, but it establishes a strong foothold in the industry and it also stimulates the public interest by the medium of social media, videos, e-mailers, online advertisements, etc.
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