Listed, local, and international firms hailed at the Singapore Business Review Awards

Listed, local, and international firms hailed at the Singapore Business Review Awards

As the pandemic continues to affect a growing number of countries and people, businesses are prompted to produce new innovations and services that would benefit their clients in these trying times.

In an effort to recognise the companies that delivered turnarounds, Singapore Business Review digitally held this year’s International Business Awards, National Business Awards, and Listed Companies Awards.

For the first time, the winning companies were honoured via visual and studio presentations held from the second to third week of August.

In its seventh year, the International Business Awards continues to laud the most outstanding international firms operating in Singapore. The Listed Companies Awards in its sixth year recognises publicly listed companies in the city state for their most unique and innovative practices. Meanwhile, homegrown Singaporean companies were celebrated in the fifth edition of the National Business Awards.

“The current situation provides companies the opportunity to innovate and create new products to help their customers during these challenging times,” said Singapore Business Review editor-inchief Tim Charlton.

This year’s nominations were judged by a panel consisting of Henry Tan, group chief executive officer and chief innovation officer at Nexia TS; Jiak See Ng, executive director, Asia Pacific financial advisory leader at Deloitte; Max Loh, Singapore and Brunei Managing Partner, Ernst & Young LLP; Marcus Lam, partner, assurance leader at PricewaterhouseCoopers; Joshua Ong, managing partner at Baker Tilly; Roger Loo, executive director, management consulting services at BDO Consultants Pte Ltd; and Kuang Hui Tan, chief executive & managing partner at Crowe Singapore.

Singapore Business Review congratulates the following winners:

Videojet Technologies (S) Pte Ltd - Manufacturing WOG Technologies Pte Ltd - Engineering

Listed Companies Awards

Annica Holdings Limited - Energy Geo Energy Resources Limited - Metals & Mining OUE Commercial REIT Management Pte. Ltd. - Real Estate

National Business Awards

Adventus Singapore Pte Ltd - IT Services Chiropractic First Group Pte Ltd - Health & Wellness Declarators Pte Ltd - Declaring Agent Gardens by the Bay - Hospitality & Leisure Singlife - Financial Services Stamford American International School - Education vCargo Cloud - Trade Technology YCH Group Limited - Logistics Zenyum Pte. Ltd. - Health Products & Services

Adventus Singapore Pte Ltd

International Business Awards

Aviva Ltd - Life Insurance B&H Worldwide - Logistics Bayer South East Asia Pte Ltd - Pharmaceuticals Bioquell, an Ecolab solution - Infection Control Bühler - Food Manufacturing Solutions Cigna Europe Insurance Company S.A.-N.V. – Singapore Branch - Health Products & Services Czarnikow - Food & Beverage Lenovo Asia Pacific - IT Services - Chatbot Matica Technologies Pte Ltd - Printing Technology NTT Ltd. - IT Services - Omnichannel Customer Experience NTT Ltd. - Technology SeaSolutions ApS - Shipping Tokio Marine Life Insurance Singapore (TMLS) - Financial Services UUcare Group Singapore Pte Ltd- Consumer Products - NonDurables

Annica Holdings Limited

Cigna Europe Insurance Company S.A.-N.V. – Singapore Branch

Czarnikow

Gardens by the Bay

Geo Energy Resources Limited

OUE Commercial REIT Management Pte. Ltd.

SeaSolutions ApS

Tokio Marine Life Insurance Singapore (TMLS)

vCargo Cloud

Declarators Pte Ltd

NTT Singapore Solutions

Stamford American International School

The Cigna Virtual Clinic brings accessible, quality healthcare to the comfort of our homes Cigna Singapore’s innovative telehealth solution provides uncompromising care to users whilst also alleviating strain on the healthcare industry. can consult doctors via live video chat for workplace initiatives and improve wellness Teleconsultations seamlessly facilitated social distancing measures by reducing the need for physical queues. Customers were therefore able to seek medical attention with minimal risk of exposure. With these benefits in mind, it is unsurprising that 96% of the CVC’s registered members have indicated an interest in using the service again.

A leader of healthtech innovation When the CVC was launched in 2018, Cigna was one of the first two insurers to offer telehealth services in Singapore. Alongside its current net promoter score of 73.2, reflecting can also be easily accessed within the application. Beyond virtual consultations, CVC also As a recipient of Singapore Business Review’s International Business Award in the Health Products and CVC reflects Cigna’s continuous pursuit of innovation, bringing convenience to customers and reducing the workload of healthcare providers satisfaction of this service. The Cigna Care ConnectSM employer benefit medical insurance product was subsequently launched with CVC as a standard offer and comes as a value-added service for Cigna Services category, Cigna Europe Insurnace features a health content hub that provides Global Health Benefits®, highlighting Cigna’s Companyy S.A.-N.V. - Singapore Branch health-related knowledge for its users. firm belief that telehealth should be an (Cigna Singapore) is proud to be recognised Apart from the provision of healthy living essential healthcare service that is available as a leader in healthtech innovation. Beyond tips, it also boasts a travel health feature for everyone. staying at the forefront of the industry, the that equips travellers with advice and “The launch of the CVC in Singapore aligns company is dedicated to improving healthcare medication when they are overseas. This to a collective effort towards becoming experiences for everyday users. further complements Cigna’s Chronic Disease a smart nation. This initiative reflects our Management Programme, improving the ease continuous work to drive innovation and Affordable, predictable & simple of uninterrupted healthcare for patients with transformation to meet the escalating Cigna is driven by a mission to improve the long-term conditions by eliminating the need healthcare demands of our customers and the health, well-being, and peace of mind of those to make multiple trips to the clinic. industry,” said April Chang, CEO and country that they serve. Their corporate strategy manager of Cigna Singapore boils down to affordability, predictability, The relevance of telehealth and simplicity. This translates to the core The CVC reflects Cigna’s continuous pursuit belief that a truly excellent healthcare of innovation. As a cutting-edge platform for experience should always be reassuring whilst healthcare services, it has brought greater maintaining accessible and affordable quality convenience to customers and reduced the care for everyone. Cigna is able to do so by workload of healthcare providers. Employers building on their leading position to lower the also benefit from the seamless authentication total cost of care, resulting in streamlined of medical information via the portal. In the services that eliminates surprises and enables long run, the key insights derived from its customers to make informed decisions. data analytics will continue to shape future Virtual clinic for on-demand care outcomes. Derived from these core principles, the Even in times of crisis, like the COVID-19 Cigna Virtual Clinic (CVC) serves as a virtual pandemic, the CVC has stepped up to platform that delivers quality medical care demonstrate its unique capabilities in Cigna Singapore’s April Chang talks about the to customers on-demand, where customers supporting the healthcare systems. launch of Cigna Virtual Clinic (CVC) the high standard of customer loyalty and diagnosis. Medications prescribed by the doctor are subsequently delivered to the customer’s home within three hours. DoctorThis initiative reflects our continuous work to meet the escalating healthcare demands of our customers and the issued medical and administrative documents industry

#go8 with Tokio Marine Life Insurance Singapore and Plan Well to Live Well Fulfilling its vision and mission to be the #GoToPartner for all financial planning needs.

The year 2020 has been a meaningful and memorable year for Tokio Marine Life Insurance Singapore (TMLS). It has, without a doubt, highlighted the pressing need to plan ahead for the unexpected situations.

At the start of the year, TMLS unveiled the #go8 campaign, alongside its suite of two Investment-Linked Policies (ILPs) and a Whole Life Plan. Comprising eight distinct pillars aligned to different life stages, #go8 conveys TMLS’s commitment towards offering innovative solutions in diverse aspects of financial planning. It also furthers the company’s vision to become the Go-To Planning Partner for their customers.

TMLS’s Chief Marketing Officer Gilbert Pak delves into the motivation behind this big idea. “This encompassing campaign is a seamless extension of our company’s priority to meet key financial planning needs by creating best-fit solutions that truly care. Leading with the key hashtag of #go8, we empower our customers with the ability to “go” ahead and make better life and financial planning decisions with TMLS,” he said.

“Through the year-long campaign across print, digital and social platforms, we strive to impact more lives positively. Ultimately, we hope to reinforce the important takeaway of planning well as a means to living well, through the emotive sub tagline of Plan Well. Live Well,” Gilbert added.

The fully integrated #go8 campaign demonstrates TMLS’s full suite of customercentric solutions. Spanning memorable milestones in life, the key approaches are relayed through eight hashtags:

#1RetiringWellLivingBetter #2GivingYourChildrenAHeadStart #3CombattingRisingMedicalCosts #4SafeguardingYourLovedOnes #5ProtectingAgainstCriticalIllnesses #6PreparingForTheUnexpected #7MakingYourMoneyWorkHarder #8ReapingRewardsOfHealth

Following the successful reveal of the #go8 campaign, TMLS identified a gap in meeting the wealth accumulation and protection needs of their customers. This is swiftly addressed with the introduction of #goClassic, #goInvest, and #goLifePro.

Gilbert Pak, Chief Marketing Officer, TMLS

#goClassic and #goInvest are best-inclass ILPs which allow policyholders the flexible option of making withdrawals whilst catering to wealth accumulation needs. To address protection concerns, #goLifePro is a whole life plan that enables policyholders to boost their coverage and add on benefits to meet evolving needs.

Together as a company, TMLS is committed to care for customers, employees and stakeholders, as well as proactively support vulnerable communities and frontline heroes. With these missions in mind, the #goCare campaign was officially launched on 31 January 2020.

In doing so, TMLS is the first life insurer in Singapore to provide a lump sum financial assistance benefit to policyholders in the fight against COVID-19. To date, 24 policyholders have received this financial relief, which has helped them and their loved ones tide through tough times.

The second wave of #goCare CSR initiatives reaffirms TMLS’s mission in making every effort to create a positive impact. As a progression of #goCare campaign, the two-prong CSR initiatives care for the community and also support the healthcare heroes braving the frontlines.

The management team, staff, and financial representatives contributed hands-on effort to assemble the #goCare kits. Each containing five masks, Vitamin C pills and hand sanitiser, 1,000 kits were distributed to the elderly and needy via AWWA (Asian Women’s Welfare Association), and also to the staff and agency force.

To bring cheer and show appreciation to medical professionals safeguarding Singaporeans’ health, a total of 2,000 snack boxes were delivered to Sengkang General Hospital, Singapore General Hospital, KK Women’s and Children’s Hospital and Changi General Hospital.

Gilbert sums up his strategic vision for TMLS. “To build a strong brand, it is imperative that we continue to strengthen our relationships with our customers. I believe this is attained by understanding their aspirations and upsizing their ambitions. TMLS is ready to go Bigger, Better, Bolder and we will be fearless.”

Launching #goCare on 31 January 2020.

We empower our customers with the ability to “go” ahead and make better life and financial planning decisions with Tokio Marine Life Insurance Singapore

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