Chase Academy

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EVOL I T LIVEI S E E IT . LOVE I T . .TIEVIL S E E TI . EVOL I T . LIVEIT. Chase Education to empower your success Chase Academy
3 CHASEINTERNATIONAL.COM 3 About Chase International About Chase Academy The Chase Way Ninja Selling Chase Well-being Chase Course Catalog.......... Signature Education Series Chase Certifications About Chase Instructors 4-5 6 7 8-9 10-11 12-19 20-21 24-25 26-33 Contents

Leverage the power of success

Chase International is a dynamic real estate company joining the hearts of buyers and sellers worldwide. Founded in 1986 and committed to the success of its clients, sales associates, staff and community, Chase cares and prides itself in making a difference in people’s lives. With more than 360 professional REALTORS® representing homes at all price points, the company is proud to be the regional market leader, achieving the highest 2021 volume in the region of $2.6 billion in sales per Real Trends market tracker.

$2.6 Billion IN ANNUAL SALES

2,899 TRANSACTION SIDES

14 OFFICE LOCATIONS

360+ HIGHLY SPECIALIZED REALTORS®

24 DEDICATED SUPPORT PERSONNEL

6 MARKETING CREATIVES

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY 4

Unmatched visibility

The company currently operates with 14 real estate locations and resource centers strategically located throughout Lake Tahoe, Northern California and Nevada, and London, England, with powerful national and international connections in place, Chase exclusive listings receive maximum exposure worldwide.

TAHOE AND TRUCKEE RENO, SPARKS AND CARSON VALLEY SOUTHERN NEVADA SACRAMENTO
LAKE ALMANOR LONDON
Zephyr Cove | Glenbrook | Incline Village | Carson Valley | Reno | Sparks | Henderson | South Lake Tahoe | Tahoe City | Truckee | Roseville | Lake Almanor | London

Chase Academy

Today, prior to choosing a real estate professional clients and consumers consider the level of knowledge, skill, experience and expertise—enhanced by a trusted brokerage with a proven reputation.

Chase Academy offers online and in person training led by the most talented coaches and mentors. Higher level education includes business and technology strategies, the art of negotiation, marketing and social media techniques used by the top 1% gaining trust and confidence of today’s consumer.

Developing the unlimited potential of your mind is as vital to your success as improving your knowledge and skills. At Chase International, we support this development through our Heart-Centered philosophy,

education and events offered throughout the year. From group sessions to one-onone coaching—there are many valuable opportunities for you to develop your mind power, gain a higher level of awareness, and increase your success. All are needed to navigate the multiple demands of a successful business and a joyful life. Tapping in to your greater consciousness will enable you to create and execute well-defined goals for a life filled with joy, health and success.

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY
Knowledge is power, mind power is success.
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The Chase Way

Simple steps to providing world-class exceptional customer service and make a positive and lasting difference with every interaction.

Step 1

Begin every single interaction with a personalized and super warm welcome.

Step 2

When meeting with clients warmly ask openended questions to fully learn and understand all of their needs and values. Take note of what’s most important to them and use that to guide what you do next.

Step 3

Based on their needs and values present a solution that includes actionable items both they and you can do right now.

Step 4

Listen fully and resolve issues or concerns. Acknowledge any doubts, concerns, or hesitations that they have and offer solutions or clarification.

Step 5

End every interaction with a warm farewell and an open invitation to return.

Always share success stories with your broker

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We believe...

• In helping you go from the life you have, to the life you dream about.

• In being “on-purpose”, because “on-accident” people burn out, or never lift off.

• You should stop selling and start serving.

• Gratitude leads to abundance.

• In helping the people who know you, like you, and trust you.

• Our user-friendly system will give you predictable results.

• In helping owners and managers create and support a productive culture.

• When you commit to the process, you will increase your income, and have a life.

• After you graduate the Ninja Installation, you will emerge transformed and fullyequipped with everything you need to succeed in your business and life.

• Walking the Ninja path makes you stand out and stay relevant.

• We believe in being your mentors for life, because learning never ends, and we can always improve.

• We believe you can be more successful than you ever dreamed possible.

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY

Ninja Selling is a training system based on a philosophy of building relationships, listening to your customer, and helping them achieve their goals. It is a philosophy that rejects pushy sales tactics. We believe it is better to create value for people by solving their problems. The selling part then takes care of itself.

NINJA Installation is offered annually at a special rate.

NINJA SUCCESS SELLING IS TAUGHT THE SECOND TUESDAY OF EVERY MONTH AT 10AM OVER ZOOM

Well-being Manifested

Events and opportunities designed to bring you joy for your mind, health for your body, and success for your life.

Please check the academy calendar for upcoming well-being experiences and events.

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY

Morning Meditation

Everything is possible when we are mindful of our thoughts, words, and actions. Meditation increases our mindfulness and much more.

Experience our morning meditation practice 15 minutes to align your day.

Monday – Friday

8:00 – 8:15am

Zoom link is available in the academy calendar

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Chase Course Catalog

An overview of the topics, skills and training live, hybrid and virtual courses and workshops that are available to all our Chase associates. For the complete schedule of available classes check the Chase Academy Schedule in the Chase Hub.

*Please note, topics frequently evolve, and are added as pertinent to market relevancy.

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Core Classes

Intro to Chase Wisdom & Culture

Intro to Agent Services

Intro to the Chase Hub

Chase Creative Brand Experience

Chase PM/Commercial

Chase Ready

Leveraging LeadingRE

Business Management

Successful Habits for Agents

Budgets & Business plans

Get an Accountability partner!

Farming Essentials

Marketing Plans for 12 months

How to Build a Database

Skyslope

Stay Organized among the Chaos

Focus on Thriving in a Shifting Market

Tax-Reduction Strategies

Real Estate Agent’s Exit Strategy

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY
C101 C102 C103 C104 C105 C106 C107 BM101 BM102 BM103 BM104 BM105 BM106 BM107 BM108 BM109 BM110 BM111

Risk Reduction Luxury Collection

Review Title Report from Agent’s View

Distressed Properties—Foreclosures

Distressed Properties—Short Sales

Advertising—Are you compliant?

Why do Brokers do that?

Anti-Trust: Sherman Act

Anti-Trust: Other Violations

Agents Duty to Disclose in Nevada

Construction Defects

Luxury Mindset

Introduction to the Luxury Market

Top Trends in the Luxury Market

Luxury Portfolio

How to Attract Luxury Clientele

Marketing Options for Luxury Listings

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RR101 RR102 RR103 RR104 RR105 RR106 RR107 RR108 RR109 LUX101 LUX102 LUX103 LUX104 LUX105 LUX106

Skill Building

SB101

SB102

SB103

SB104

SB105

SB106

SB107

SB108

SB109

SB110

SB111

SB112

SB113

SB114

Top 22 Ways to Get Listings

Understanding Today’s Buyer

Showing Value with Today’s Seller

Critical Role of the Realtor

Appraisals & How to Read One

Culture & Diversity

Why move to Nevada?

Environmental Concerns

Fractional Ownership

5 Assumptions that harm your BUYER

Short Term Rentals

Writing Catchy & Compliant Listings

Escrow 101 with Natalie Frey

TRPA  & BMPS

SB115

SB116

SB117

SB118

SB119

SB120

SB121

Effective Client Communication

Negotiations & Objections

Key to a successful Open House

ABC’s of Loans

Today’s Loans in Today’s Market

FINALLY HOME—Loan Program

Manufactured Homes vs Mobile Homes

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY

Contracts and Disclosures

SIERRA

Offer & Acceptance

Buyer’s Disclosures

Exclusive Right to List

Buyer’s MLS Forms

Buyer’s Brokerage  Agreement

Multiple Offers

Addendums & Counteroffers

SRPD

NNRMLS Timelines

Land Offer

Land Listing

Seller’s Disclosures

RPA

Buyer’s Disclosures

ER Agreement to List

Seller’s Disclosures

STATE OF CALIFORNIA FORMS

CA Residential Purchase Agreement

CA Listing Agreement

CA Buyer’s Disclosures

CA Seller’s Disclosures

CA Contracts—Writing offers Today

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CD101 CD102 CD103 CD104 CD105 CD106 CD107 CD108 CD109 CD110 CD111 CD112 CD201 CD202 CD203 CD204 CD301 CD302 CD303 CD304 CD305
NEVADA REALTORS INCLINE VILLAGE REALTORS

Martech

Real Scout Buyer

Real Scout Listing

Moxi Engage CRM & Autoflow

New Home Source Professional

Real Estate Professionals—Best Apps  Buyside

Testimonial Tree

Google Business Apps Introduction

Google Business Apps Advanced

CMA

Paragon Training for SNR

Matrix Training for IV/LV

Social Media—Facebook

Social Media—Instagram

MT123

MT124

MY125

Google My Business

LinkedIn

Digital Transaction

Digital Listing Management

Agent Website

Using your Phone as a Business Tool

Moxi Present—CMA Buyer’s Tour

MLS Tax Suite by CRA Data

Real Estate Reviews

Introduction to Social Media

Create.Luxury

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY
MT102 MT103 MT104 MT105 MT106 MT107 MT108 MT109 MT110 MT111 MT112 MT113
MT101
MT114
MT115 MT116 MT117 MT118 MT119 MT120 MT121 MT122

NINJA Selling

NS101

NS102

NS103

NS104

NS105

NS106

NS107

NS108

NS109

NS110

NS111

NS112

NS113

NS114

Success Habits: The Habit Formula

Flow Fixes Everything

Real Estate Reviews

Power of Gratitude & Affirmations

The Power of 8 in 8

The Pre-Listing Interview

Moments of Truth with Sellers

Working with Buyers

Build Habits: Vote for Your Identity

RE Reviews—The Heart of a Ninja

The Pre-Listing Interview

5 Keys to Referrals

Negotiate Home Plate

The Calendar Solution

NS115

NS116

NS117

NS118

NS119

NS120

NS121

NS122

NS123

The 16 Step Seller Process

The Ninja One Thing

Love Is The Antidote of Fear

How’s The Market?

The Modern Open House

Your Value Proposition

Managing Sellers Expectations

Set Your Environment for Success

Moments of Truth with Sellers

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INSTITUTE Education by LeadingRE

The LeadingRE Institute supplements your existing training by providing exclusive content from world-renowned subject matter experts designed to build and hone skills, enhance client experience, and increase production!

For three consecutive years, the Institute was ranked in the top three of Training Magazines Top 125 for its learning and development programs. In 2020, LeadingRE was inducted into their prestigious Training Top 10 Hall of Fame.

The courses will provide you with hundreds of succinct, relevant recorded training programs that you can use to build or enhance skills, improve your personal effectiveness and grow your business presented by industry specific experts.

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY
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Signature Education Series

Signature Title is more than just a standard title and escrow company. We are here to help you exceed your goals and provide you with the tools to help you in maximizing your business growth. Our signature series educational training is designed to provide you with valuable resources from experts in the industry—your hub for professional growth and industry information.

Register for events and more tips to help succeed in your business: bit.ly/signaturetitle

Signature Title Toolbox: (Property Profiles, Farming, Leads) signaturetitletoolbox.com/#!

Mobile App: (Property Profiles, Farming) search “TitleToolBox” in the App Store

Signature Bottomline: (Net Sheets) signaturebottomline.com/index.php

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY

Topics Covered

• Farming Essentials

• Marketing and Social Media

• Marketing Innovations

• Tax Strategy and Real Estate

• Signature Title Technology

• Mortgage Update and Strategy

• Concierge Escrow - reading Prelims

• Washoe County Recorder/Accessor

• 1031 Exchanges CE Course

• Probate

• Appraisal Panel

• Water Rights

• Common Title Problems

• Wealth Management, etc

• Property Tax Assessment

• Homeowners Insurance

• Homesteading and other Legal

• TMRPA

• Breakthrough Broker

• Home Warranty

• Know your Health Ins. Options

• Wood Burning Certification

• What is Escrow

• How to read a Plat Map

• Wire Fraud Safety

• What to Expect at Closing

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Chase Certification Program

The Chase Certification Program offers skill based certifications that are earned through time, dedication and practice you invest into yourself and your business for the betterment of your skills and your clients.

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LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY CHASE CERTIFICATIONS Certified Real Estate Professional All 7 Chase Core Classes 2 Business Management Classes 2 Skill Building Classes 4 Contract & Addendums Classes 5 MarTech Classes 3 Regional Market Update Classes 2 Signature Title Education Series Classes Post Licensing Completed C HASECERT I F I DE LAER FORPETATSE E S SIONAL • C HASECERT I F I DE LAER FORPETATSE E S SIONAL • REAL Estate
27 CHASE CERTIFICATIONS Certified Buyer Representative Chase International Real Estate Professional Certification Accredited Buyer’s Representative Designation ABR (available through NAR) 5 Additional Business Management, Skill Building Classes or LeadingRE Institue Classes Must have closed 3 Buy Side Transactions C H ASE CER T I F DEI EYUB R SERPER E N TATIVE • C H ASE CER T I F DEI EYUB R SERPER E N TATIVE • BUYER Representative
LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY CHASE CERTIFICATIONS Certified Listing Specialist Chase International Real Estate Professional Certification Seller Representative Specialist Designation SRS (available through NAR) 5 Additional Business Management, Skill Building Classes, or LeadingRE Institute Classes Must have closed 3 List Side transactions C H ASE CE R T I DEIF IL S T I GN PS E C I A LIST • C H ASE CE R T I DEIF IL S T I GN PS E C I A LIST • LISTING Specialist

Certified Luxury Specialist

Chase International Real Estate Professional Certification

Chase International Certified Buyer Representative Certification

Chase International Real Estate Certified Listing Specialist Certification

Attend Luxury Portfolio Summit

1 designation of your choice

• Luxury Home Certification

• CHLMS Designation

Must have 3 closings with a price point of $1M or more within the last 24 months.

29 CHASE CERTIFICATIONS
C H ASE CE R T I DEIF UL X U YR PS E C I A LIST • C H ASE CE R T I DEIF UL X U YR PS E C I A LIST • LUXURY Specialist

Relocation Expert

Chase International Real Estate Professional Certification

Chase International Certified Buyer Representative Certification

Chase International Real Estate Certified Listing Specialist Certification

LeadingRE Relocation Specialist Certification

Chase International Relocation Expectation Class

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY CHASE CERTIFICATIONS
C H ASE CE R T I F DEI ER L O NOITAC E X PERT • C H ASE CE R T I F DEI ER L O NOITAC E X PERT • RELO Expert

Road to Success Graduate

Successful

31 CHASE CERTIFICATIONS
7 Core classes
All
REALTOR,
I am a
now what?
Business Plans
Plans
Build a Database
Budgets and
Marketing
Accountability How to
Daily
& Transaction management
Essentials Turn a Cold Lead into a Warm Client Understanding Today’s Buyer Showing value with Today’s Seller ABC’s of an Open House Top ways to get 22 listings 4 contracts classes C H ASE R O A D OT US C C SSE RG A D U ATE • C H ASE R O A D OT US C C SSE RG A D U ATE • RTS Graduate
Habits Client
Farming

Meet your instructors

Chase International is proud to be affiliated with the brightest minds in the industry who serve as our in-house instructors. In addition to the core instructors listed below, Chase invites guest speakers who are leaders in their specific fields to share their knowledge.

Shari Chase | Founder & CEO

A true visionary, Shari Chase founded Chase International in 1986, building a strong reputation as one of the nation’s leaders in luxury real estate by using niche marketing and focusing on the luxury estates at Lake Tahoe. Chase International is highly energized, tapping into a vibration and awareness that attracts good things into the lives of her entire company. It’s called Heart-Centered Real Estate. Shari shares both her business and life philosophy with agents through various Chase Academy classes.

Susan Lowe | President & Corporate Broker

Susan Lowe began her career with Chase in 1990 as a REALTOR® and with her well-rounded arsenal of managerial, administrative and client skills she quickly rose to Vice President and Corporate Broker. Susan continues to hone her expertise and has become globally recognized as an expert in the luxury real estate market. Specializing in risk management and conflict resolution, Susan shares this knowledge in addition to her sales expertise through specific Chase Academy classes.

Georgia Chase | Vice President

Born and raised in the business, Georgia has seen Chase International grow from the ground up. During this time, she has been a General Contractor and the director of sales for Clear Creek Tahoe. All combined, Georgia has a crystal clear picture of what it takes to succeed in today’s market. Georgia shares her negotiation and luxury clientele expertise through specific Chase Academy classes.

Cindy Ranne | Director of Corporate Services

Cindy Ranne joined Chase International in 1999, receiving her initial education in luxury real estate while serving as Executive Assistant to the President. Over her career with Chase, Cindy has been directly involved with the implementation of initiatives and services that have grown the company. Her comprehensive administrative and management skills coupled with her experience and a natural ability to train make her uniquely capable to communicate the Chase culture and brand.

Kelly Gesick | Director of Digital Innovation and Marketing Services

Kelly Gesick joined Chase International in 2015. Her background is in Graphic Design and Studio Art. Before joining Chase she worked as a trainer for Apple, Inc. She is passionate, creative and is always looking for new ways to harness the power of technology. Kelly is committed to the growth, development and acquisition of technology as a tool of success for Chase’s Real Estate associates.

Danielle Snow | Concierge and Relocation Director

As a result of her go-getter way of being, Danielle background includes in-depth experience with transaction management, agent onboarding, and being a supportive guide to staff and agents. With a heart of service, she onboards new agents – providing extended support and resources to help them thrive.

Kristina Mattson | Agent Services Director, Incline and North Tahoe Managing Broker

A tenured real estate professional, Kristina Mattson has a passion for providing support, education and inspiration for growth. She began her real estate career as an Office Administrator with a desire to learn every aspect of the business. Her experience, enthusiasm and leadership skills have propelled her to a position of Executive Leader for Chase’s North and West shore offices. Kristina shares her valuable expertise via specific Chase Academy classes.

Tiffany Ahrens | Sparks, Lake Almanor and Roseville Managing Broker

Born into a family of luxury custom home builders in Lake Tahoe, Nevada, Tiffany Ahrens has a distinct advantage in the real estate industry that she enjoys sharing with Chase agents. She has extensive hands-on experience with the intricate composition and construction of homes as well as a thorough understanding of the escrow process. A wealth of knowledge and incredible resource here to help.

Larry Finkel | South Lake Tahoe Managing Broker

Larry Finkel currently serves as Managing Broker for the South Lake Tahoe office with 38 years of experience in the industry. He is a three-time recipient of ‘The REALTOR® of the Year Award’, twice selected President of the South Lake Tahoe Board of REALTORS®, and a proud graduate of the University of Southern California. Larry offers his extensive knowledge of residential and investment real estate, with expertise in contracts.

Fawne Hayes | Zephyr Cove Managing Broker

Her extensive business experience and in-depth market knowledge make all the difference in the quality of her transactions all of which are negotiated with her iconic cool, calm, and composed nature. Chase agents can count on her as a well-rounded resource with effective negotiating skills, extensive local knowledge, and a comprehensive understanding of Internet advertising and marketing.

Kari Begovich | Carson Valley Managing Broker

With over twenty years’ experience as a full-time selling REALTOR®, Kari puts her experience to work every day as the Managing Broker and coach. Be it her endless dedication to her community and her career, or her sheer heart-driven passion to help REALTORS® who have trusted her with continuing growth in their real estate career, Kari just loves to do what she does best.

Racquel Abowd | Signature Title Director of Business Development

Racquel is a graduate of Colorado State University and Sierra Nevada College, where she earned degrees in Marketing, Merchandising and Education. Her degrees led to a passion in teaching. She is also a former TEDx University of Nevada Reno speaker and committee member for TEDx Carson City. She brings over 14 years in education to help Chase agents excel at marketing and more.

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ONE COMPANY. ONE HEART. ONE PHILOSOPHY. $2.6 BILLION IN ANNUAL SALES AND GROWING.

Chase International is one of the nation’s most successful independent real estate firms specializing in unique and distinctive properties in the Tahoe/Reno region. With more than 360 compassionate and determined REALTORS® in 14 locations, we are committed to our clients' success. We have more qualified luxury professionals and top lakefront specialists with the experience and connections to serve all your needs.

We empower people to achieve unlimited possibilities, make magical life decisions, and bring peace and harmony into their lives. This is our secret power. Put the Chase Power of Success to work for you.

LEARN MORE ONLINE AT HUB.CHASEIGNITE.COM/ACADEMY THE LEADER IN LUXURY REAL ESTATE | CHASEINTERNATIONAL.COM
Zephyr Cove | Glenbrook | Incline Village | Carson Valley | Reno | Sparks | Henderson South Lake Tahoe | Tahoe City | Truckee | Roseville | Lake Almanor | London 31

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