BIZ102 Understanding People and Organisations
ASSESSMENT BRIEF 2
Subject Code and Title BIZ102 Understanding People and Organisations
Assessment
Group Project Part A – Case Analysis Part B – Presentation
Individual/Group
Groups of 4 - 5
Length
Part A – Case Analysis (max 1,200 words) Part B – Presentation
Learning Outcomes
This assessment addresses the following learning outcomes: a)Define various roles, skills, functions and structures in modern global organisations b)Understand the importance of self-awareness,
emotional intelligence, and motivation. c)Deconstruct the nature of group behaviour and cultural differences. d)Integrate strategies to effectively interact with others in a professional context e)Understand own strengths and their application in the business context
Submission
Part A: Case Analysis, end of Module 5 (Week 10) Part B: Presentation, end of Module 6 (Week 12)
Weighting
Total: 50% Part A: Case Analysis: 30% Part B: Presentation: 20%
Total Marks
Context:
100 Marks
In the dynamic 21st Century economy where mobility is often not only possible but integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently. The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time BIZ102_Assessment Brief 2_Group Project_Modules 5&6
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in order to facilitate effective individual and team performance. This assessment aims to develop your understanding of how intercultural and diverse teams function and how you can use this knowledge to help develop intercultural and diverse teams into high performing teams. Scenario: For the purpose of this assessment, you and your team have joined LIU Consulting. LIU Consulting specialises in supporting their clients in developing high performing teams throughout their business. Your consulting team has been assigned to Company X and one of their teams currently working on Project X. The team consists of four members Kurt, Nassuro, Luojin and their team leader Chris. The team as a whole has been together for about three months. They are now familiar with each other, but have not had any pressure where they had to perform up until this point. The team’s client has ‘incentives’ for an early delivery by offering the company as a whole a 100,000 AUD bonus for meeting an earlier deadline. Chris’s boss (the company manager) has confided in Chris that the company could really use the money and needs the team to push for the new deadline but does not want Chris to disclose the financial issue with the team as he fears it will cause them to loose focus and start hunting for other jobs. He has however allowed Chris to offer the team $1,000 bonuses each if they meet the deadline. There are two recordings available for you from two of their recent meetings. The first one is when the task to bring the deadline forward has been announced and the second touch base meeting where the progress of the team is discussed.
Throughout the consulting engagement your team will review the recording through multiple theoretical lenses with the aim of offering deep insight and tailored recommendations for the development of a high performing team within the Company X. Instructions/Logistics: At the end of Module 1 your lecturer will allocate you to a consulting team. The video recordings of Company X’s team case is located in the Assessment Centre under Assessment 2. The first part of the assessment is a case analysis where you are required to analyse the team using various concepts covered up to Module 5. The second part of the assessment is a presentation of the results of the analysis and recommendations to the client. You can choose a form of the presentation based on the strengths of your team members and on your preferences. BIZ102_Assessment Brief 2_Group Project_Modules 5&6
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PART A Case Analysis In this part of the assessment, you are required to analyse the team using various concepts covered up to Module 5. Use theoretical knowledge from the module readings and further research. Support your analysis by both theory and practice based references, cited using APA referencing style. Areas of Analysis Observe the interactions of the team members during both meetings and analyse their behaviour from the perspective of emotional intelligence. Consider each of the team members interactions and whether you can see any indicators of what is motivating or driving their behaviour. Consider each of the team members interactions and analyse whether you can see any indicators of team dynamics inhibiting the team’s performance. Consider each of the team members interactions and analyse whether you can see potential for miscommunication or differences in approaches to work that may relate to any of the Hofsteade Cultural Dimensions. Recommendations
Prepare a list of recommendations addressing all areas analysed. The aim is to provide advice to the client on how they could develop the team members and bring the team to a higher level of performance. Identify key risks/challenges associated with your recommendations and the way they could be controlled. Prepare Business Report summarising the findings of your analysis. Use the standard business report structure including Title Page, Executive Summary, Table of Contents, Analysis, Recommendations, Conclusion and References. PART B Presentation One part of your engagement is to prepare a presentation to the client summarising your findings, recommendations, potential risks/challenges associated with them and their potential controls. You have not received any specifications in terms of how you will present the findings and it is up to you which form of presentation you will choose. You can use for example Prezie, Infographics, Animations, Short Video etc. It is up to your team and the strengths of your team members to decide on the form of your presentation. The students will agree on the exact form and presentation guidelines with their facilitator. BIZ102_Assessment Brief 2_Group Project_Modules Page 3 of 7 5&6
Learning Rubrics – Part A – Case Analysis Fail Pass (Unacceptable ) Assessment Attributes
Credit
Distinction
High Distinction
(Functional)
(Proficient)
(Advanced)
(Exceptional)
(50-64)
(65-74)
(75-84)
(85-100)
(0-49)
Research and analysis
No research and analysis
Research and analysis
Comprehensive research presented or research or
presented is clearly
and analysis of each analysis presented is
communicated, covers
theoretical concept that is
unrelated to the
some theoretical topics,
backed by practice and
Research and analysis presented is clearly
communicated,
Research and analysis
presented is clearly
appropriate theoretical theoretical topics, and
theory based references.
topics, and is backed by
concepts references from covered in this theory
and is backed by multiple references from multiple references
references from theory and practice.
and practice. theory and practice.
40%
shows evidence of critical examination
is backed by
unit.
communicated, covers
all theoretical communicated, topics, covers
covers most
theoretical and and is backed practical by limited
presented is clearly
from theory and practice.
No Recommendati Recommendati Recommendati Recommendati Recommendati recommendati ons are ons made ons ons made ons ons specific to the made or team,
are generic with a weak
made have elements
are specific to made are the case specific to
presented clearly and
recommendati link to the ons made theoretical
of specificity to and the issues the case and the faced by issues
supported by the
are generic concepts with no link to presented in
case team but are
research and analysis
the theoretical the research concepts and
mostly generic implied link to and show a with the clear and
presented
presented in the research
an implied link theoretical to the concepts
explicit link to the
theoretical concepts
presented in the
theoretical concepts
presented in the
research and analysis.
presented in the
analysis.
and analysis.
20%
the case team with an
research and analysis. No list of challenges/ risks
A list of generic
A list of generic
Challenges, is challenges/risk challenges/ risks and their communicated s and risks and controls are clearly
or
they are identified, unrelated to articulated and the
faced by the case team
research and analysis.
A list of specific
A comprehensive list of
challenges/ risks and
specific challenges/
their controls is their controls is risks and their their controls is clearly clearly controls
communicated clearly communicated is clearly but communicated and
supported with theoretical unsupported by and partially evidence topics covered
20%
in this unit.
supported by evidence
supported by evidence
supported by
BIZ102_Assessment Brief 2_Group Project_Modules 5&6
communicated and
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evidence from evidence from from theory from theory and theory theory and and practice.
and practice.
practice.
practice. Team’s report and
group Team’s report discussions and group show Team’s report and group
Team’s report discussions and show
significant evidence of
group discussions
evidence of effective
effective collaboration
show some
collaboration on most
on each element of the
Team’s report and group discussion shows no
collaboration Ability to work with final
discussions show limited
effectively as a report either team to being
deliver a consulting
completed by one person
collaboration with the report itself being
collaboration with the
elements of the project with the project report
report itself being a
with the report itself being a itself cohesive
disjointed and project
10%
or significantly disjointed
with no linkages between
completed in distributed
sections.
the different sections.
being a cohesive piece piece of work cohesive piece of with a of
work and shows
work with a single
contribution by narrative and each shows
team member.
single narrative and
shows equal
contribution by contribution by each each team member. team member.
Grammar, spelling, Very badly written,
Grammar, spelling,
punctuation,
Adequate grammar,
Excellent grammar,
incorrect grammar,
punctuation,
professional writing,
spelling, punctuation,
spelling, punctuation,
inappropriate language
professional writing and
and syntax needs
professional writing, and
professional writing,
used, no proper syntax needs structure significant
improvement. syntax. The The document is
Proper organization,
of the document, badly
document is partially
referenced but document is some properly
professional writing,
organised with document is no logical very poorly
referenced, reference
referencing is structured, missing. referenced
logical flow of flow of the analysis, arguments.
improvement. The
referenced. The list or in text business
The report is properly
and syntax. The
with both reference list
referencing
The document report structure referencing is structured, but and in text is missing has not missing. could be references.
10%
in text referencing and/or
been followed.
Part of the business
a reference list. The report
report structure is
is not structured properly.
missing or could be
improved.
improved. BIZ102_Assessment Brief 2_Group Project_Modules 5&6
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Learning Rubrics – Part B – Presentation
Assessment
Fail (Unacceptable)
Attributes
(0-49)
Effective
Credit
(Functional)
(Proficient) (Advanced)
(Exceptional)
(50-64)
(65-74)
(85-100)
Difficult to understand, no
The concepts
The The presentation presentation
The presentation
logical/clear structure,
presented are
represents a represents an good effective
represents a clear,
poor flow of ideas,
backed up by summary of communication comprehensive some the case of the and
argument lacks Communication supporting
theory and practice,
study analysis results
Distinction
High Distinction
Pass
(75-84)
case analysis results,
effective
of the case
evidence. Very hard to
some valuable
applicable to it is concise the and
communication of the
analysis results
follow the line of
insights are
client. It is backed up
results of the analysis
reasoning.
provided, overall
by some applicable to references from references to the client,
30%
advice to the theory and
backed up by
theory and
it is easy to
client
practice. It
practice. It
however needs an
is easy to is engaging, follow with easy to
engaging and backed up
improvement.
some minor follow with flaws in clear line
by references from
the line of reasoning.
theory and practice.
of reasoning.
follow, very
There are some errors
Visual Appeal
There are more
in spelling,
There are minor errors
errors in spelling,
grammar and
in spelling, grammar
Does not meet minimum
grammar and
and punctuation spelling, punctuation in in the grammar and the
standard with many errors
punctuation.
presented material.
and very weak visual
The material
Too much Too much information information
presented material.
There are no errors in
punctuation in the presented material.
appeal. Difficult provided is to read difficult
is contained
is present on some of
and
in the
the presentation concise. The
to read in
Information is clear and
30%
comprehend. Minimal
some
majority of the
effort made to make the
parts with too presentation material. little material.
presentation innovative or
or too much
Minimal Material is not innovative, effort made the creative,
visually appealing.
information.
to make the
Low quality visual
presentation still visually material appealing
appeal.
innovative and
form of
presentation is
most visually innovative, but appealing and
engaging.
and engaging.
visually appealing.
BIZ102_Assessment Brief 2_Group Project_Modules 5&6
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No Recommendati Recommendati Recommendati Recommendati recommendatio ons ons ons ons ns made or made are recommendatio generic ns
made have elements
made are specific to
made are specific to the
made are with a weak generic with nolink to
of specificity to the case and the case and issues the issues faced by
link to the theoretical
the theoretical
case team but are
concepts presented in the
concepts presented
mostly generic with an implied a clear and with link to explicit link
research and analysis.
in the research an implied link to the the theoretical and to the theoretical
Recommendati ons
20%
analysis.
theoretical concepts
faced by the case team
concepts presented in
the case team and show
concepts presented in
presented in the the research andthe research and research and analysis. No list of challenges/ risks
Challenges, risks
and their controls
analysis.
A list of A list of generic A list of generic specific
is challenges/risk challenges/ communicated and risks and or
challenges/ risks and
analysis.
A comprehensive list of specific challenges/ risks
they are their controls s their controls is and their their controls is unrelated to theis clearly controls is theoretical clearly topics covered
clearly communicated clearly communicated and communicated
20%
in this unit.
communicated and partially but
supported by evidence
unsupported by supported by
from theory andevidence.
evidence from
evidence from practice. theory
theory and practice.
and practice.
BIZ102_Assessment Brief 2_Group Project_Modules 5&6
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and supported by