Cambridge Guardian Angels Digital Brochure

Page 1

www.cambridge-guardian-angels.com


welcome to

Cambridge Guardian Angels Cambridge Guardian Angels provides bespoke guardianship services to International students studying in the United Kingdom. Professional Guardianship services with a personal touch. Students 8-18 years old, attending boarding and day schools requiring a locally based Guardian.

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Educational support and tutoring Pastoral Support Accommodation and host family support Airport welcome and transport Advising on school search and application process

Located in Cambridge with strong links to schools in Cambridge and across the East of England, we are close to all of the schools we support. However with London 45 minutes away, and with a network of regional co ordinators we can also support students at selected schools throughout England.

The independent schools of England offer worldclass education to parents wanting to give their children the best opportunities in life. We provide parents with the confidence that their children will be in safe hands throughout their stay in England.

“Cambridge Guardian Angels offers a very high standard of overseas Guardianship. Its strengths are in its quality of care and its extremely efficient and effective organisation” - Eric Needham, Aegis - Inspection June 2014

Our AEGIS accreditation is your guarantee that our policies and procedures meet all legal requirements and follow professional best practices. With AEGIS inspections to verify our compliance, our founding principles go beyond this with a personal interest in the welfare and academic success of your child.


We welcome students when they

first arrive in the UK and nurture them for the whole of their stay.

We ensure

your child’s transition and integration into a school is as smooth and stress-free as possible.

Parents wanting to give their children the best possible opportunities in life, seek the best educational opportunities- wherever in the world they are found. The boarding schools of England provide world leading education. Guardians provide parents with the confidence that their children will be in safe hands throughout their study day and when the schools are closed. It is a big step for your child, whatever their age, to come to a new school in a new country. Our mission is to make that a safe, smooth and enriching experience. We are able to provide a secure and encouraging environment for your child to progress and succeed during their studies.


our guardianship

Individual, committed & compassionate It is a requirement for all international students studying in the UK to have an assigned UKbased guardian, in the absence of a locally based parent we ensure the student’s needs are met during times when the school is closed and for all emergent situations.

We provide everything your child needs to achieve their potential with confidence

We pride ourselves on offering individual, committed and compassionate services, offering personal support and quality guidance throughout the students’ time at their schools. We have a committed team that supports students in every situation. Appreciating each school and their students’ unique requirements; thus we nurture close-working relationships to ensure that students and parents are supported, represented and taken care of.

At Cambridge Guardian Angels, we offer 3 fully-inclusive guardianship services for day and boarding students

P

S

U

Premium (with host family)

Standard (without host family)

University Students


Our Services P Minimum number of student visits during your child’s first term Regular student contact and assistance

2

S

U

2

1

x

x

x

x

Regular parent contact and assistance Regular host-family contact and assistance Emergency 24-hour phone service Host family selection carefully matched to your child

x

Transportation arrangements Host family security checks

x

x x

Day-to-day administration assistance

x

Learning Support Assistance with Oxbridge qualified tutors School event attendance

x

x

Teacher conference attendance and report

x

x

Follow-on school and university advice. Advising on next steps be it new schools or universities and degree courses. We will arrange all transport and host family stays for University open days and visits

x

Half term Specialist Courses arrangements

x

Cambridge Guardian Angels will manage an expense account on behalf of your child. This will be used to cover host family accommodation and other incidental expenses your child may incur whilst in the UK.


host families

Comfort, Communication and Care Our host families offer warm, friendly, inviting homes which are fully checked and matched, helping your child integrate into British culture, values and traditions. Immediate and honest feedback from students is an important part of our communication process. To assist our students we have easy to access online surveys for students to provide us with detailed feedback about their host family experiences:

98% of our hosts receive 5 star ratings across all the areas we survey and among the comments they received: “Really good wifi” “Definitely stay here again.”

“Really nice family” “Amazing welcome”

We follow AEGIS guidelines and the code of practice when selecting host families. Our contracts and procedures have all been recently and rigorously checked, ensuring that all adult host family members are cleared with a DBS (criminal background check). We are personally responsible for our host family selection, and

“Lovely room” “Good food and snacks”

once hosts have completed our information form we arrange a home visit to meet and discuss what hosting means, child protection, safety and care. We apply the highest levels of care to ensure the safety of our students and provide hosts with ongoing child awareness training. We reward hosts generously and quickly for their hospitality.

We are with you every step of the way when finding a family to suit your child - we help find a match suitable for you and your child providing detailed background information before their arrival. We provide continual help, advice and support 24 hours a day, 7 days per week, and we are happy to talk through or discuss anything that is worrying or concerning the host, as well as you and your child. Our primary goal is providing a welcoming and safe environment for students.


Our trusted transport providers All young children will be met on arrival by a driver who is known to us and security checked. We keep a strong working bond with our drivers, all of whom have many years’ experience working with our schools and students, to ensure a sense of familiarity and safety.

Our drivers check flight times, allowing for delays, they provide a ‘meet and greet’ airport pick up service and contact us straight away if a student or flight is delayed. For younger students the drivers are know by the Airlines and will check Unaccompanied Minors through and see them safely into the departure halls and then hand the students over to responsible Airline staff. They then call us confirming each student has departed or arrived safely with all their belongings, ensuring we can pass this information onto parents. When our younger students attending prep schools are travelling we are able to track their progress using GPS location apps to ensure they are never lost or alone.

All students receive an emergency card from us, and among the essential numbers listed is the name and number of a trusted transport company able to provide an out of hours service, ensuring wherever your child is they are in safe hands.

Students are also given assistance arranging rail and oyster cards and coach travel; if your child prefers to travel by train when they are visiting friends or heading to the airport we are able to offer flexible choices.

To help with the daily bike ride to College through narrow city streets we provide 90 minutes of bike training with a qualified instructor. When students arrive, the trainer will meet the student at the College and show them the safest, quickest route to their host family and around the city, providing 90 minutes of guidance on how to navigate traffic.


day students

Day student care

In recent years we have extended our services to include Sixth Form day students attending exclusive colleges. We offer these students a comprehensive range of care suited to their unique needs and age. This includes: ►►

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Longterm host family accommodation close to the student’s schools and with good public transport services A close, open and personal relationship as we encourage regular communication

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Registering with local authorities and medical providers Greater assistance with the students’ academic growth supported by our extensive network of teachers and tutors

We offer day students all of the premium services we provide to boarders along with a package of extra support tailored to those living and studying independently. We cover areas of care that would have been provided to boarders by their schools.



www.cambridge-guardian-angels.com julia@cambridge-guardian-angels.com +44 (0) 1223 233204 + 44 (0) 7719 606770


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