Welcome Welcome to Chip & PIN Solutions, one of the UK’s leading providers of card payment machines, EPOS solutions, merchant services and e-commerce packages. Founded in 2004, our bespoke innovative payment solutions enable our clients to accept card payments through a variety of mediums tailored to meet their business needs. At Chip & PIN Solutions we know that your business is important to you, which is why our business is built around a simple ethos – that ‘Service Matters’. It is through this ethos that we promise each and every one of our clients the highest level of customer care. Our promise to you is that we will be there for you and your business, whatever the circumstances. We don’t just provide you with a card machine, we provide you with a service that could last a lifetime and that is why more than 17,000 businesses including Virgin Trains, WeightWatchers and The AA have chosen us.
David Maisey Managing Director
Why Chip & PIN Solutions? We understand the meaning of exceptional customer service & support Thousands of businesses have already chosen us to supply their card payment solution. The reason for this is simple; our customers understand that service really does matter at Chip & PIN Solutions. With over 10.8 billion transactions made on UK debit cards in 2012 and with a value of ÂŁ541 billion, we understand the importance for a reliable and honest card payment service.
We understand that every business is unique We believe going the extra mile for our customers is key to the future success of their business, its reputation and profitability. We work closely with clients to ensure that an effective solution can be achieved. Taking time to fully understand our customers’ requirements, we are dedicated to finding the perfect solution for any business.
We take the stress out of accepting card payments or switching card processing We independently combine the key elements of the card payment industry under one roof. This includes terminals, business development, merchant services, logistics and customer support. This helps improve efficiency and ensures our customers receive the highest level of customer service, along with the freedom and flexibility in a bespoke payment solution. We do all the hard work for you, ensuring that you receive the best service, the best products and competitive rates.
Catering for Hospitality Needs with the latest, most reliable technological advancements. In addition, our terminals provide everyday practical features such as backlit screens, longer battery life and fast connection to the bank. These features not only instil customer confidence resulting in repeat custom but also assist staff in making the customer experience as seamless as possible. We cater for both integrated and non-integrated payment solutions within the hospitality sector supplying portable, mobile and countertop devices. Our range of products ensure that we provide a bespoke solution for any pub, restaurant, hotel or business within the hospitality industry.
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Chip & PIN Solutions adds strength to the team at Liverpool FC. Liverpool FC
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We are committed to supplying payment solutions
Improving the Retail Experience transaction, which reduces customer queuing
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I’d be confident to recommend Chip & PIN Solutions aesthetically pleasing and ergonomically designed reflecting quality and assurance to your to other organisations. times and increases revenue. They are also
customers. We can integrate our terminals into existing EPOS systems or provide stand-alone solutions to suit your business requirements. We help companies in the retail industry roll out card payment solutions nationwide.
Clinton Cards
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Our payment terminals provide a fast, reliable
Faster Transportation Payment Solutions sector can now improve the efficiency of their business by accepting payments on the move. Other advantages of taking mobile payments include cash flow benefits and most importantly payment is received on the spot. Our mobile solution uses a unique and ultra fast roaming GPRS and GSM connection. This allows the unit to connect to the merchant bank either through a mobile or internet connection meaning our terminals can be used virtually anywhere. Our mobile card machines enable transportation companies to improve the efficiency of their business by accepting payments on the move.
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Chip & PIN Solutions took time to understand our business needs. We would highly recommend their services. Flybe
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In an increasingly mobile age, the transportation
Service in the Trade Industry a strong and reputable brand. By providing your customers with an easy and convenient solution you are instilling confidence in the service you provide. Our range of payment solutions can be off the shelf or bespoke to the nature of your business. Your staff will be trained on how to use the terminals
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Chip & PIN Solutions provide a prompt, reliable and comprehensive support service even for the most non-technical of users.
ensuring that when out in the field your efficient and professional reputation is continued through to payment for the service provided. With mobile payment solutions becoming a more convenient way for the customer to pay, you will have the reassurance of being paid immediately helping both cash flow and reducing the need for credit control.
Indesit
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Customer service is key in building and maintaining
“ We chose Chip & PIN Solutions because we were looking for a company that was flexible and who had the customer at the heart of the business. �
Virgin Trains
Our Innovative Range of Products Mobile Card Machines Our mobile card machines are ideal for businesses with a field-based workforce as they allow payment to be made immediately upon completion of the job. The IWL series is the smallest, lightest and most robust terminal of its type on the market with a long battery life. Our terminals also include a range of accessories including carry cases and in-car chargers.
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Portable Card Machines Our portable card terminals cater for the hospitality sector using Bluetooth connectivity to couple with the base unit. The devices have a range of up to 40 metres ensuring that even the largest of establishments can connect quickly and easily to the base unit. The IWL series also has a battery life of 180 hours standby time or 8 hours of back to back transactions.
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Countertop Card Machines Our countertop card terminals are a cost effective solution for businesses operating from a fixed premises such as, retailers, fast food outlets, supermarkets or petrol stations. The devices are easy to install, have straightforward functionality and can be either integrated into an existing EPOS setup or installed as a stand-alone system.
Card Processing Our own in-house team of experts can offer advice and reassurance on setting up or switching your merchant account. We work with a number of providers including the world’s largest merchant bank. Our fast and efficient service could have you up and running within 24 hours with a seamless switching process. .........................................................................................
Short Term Hire Our short term hire solution allows us to provide additional terminals when required for periods as little as 1 day. We connect these directly to your existing merchant accounts and they are ready to use. This short term hire solution ensures you have the flexibility to hire additional machines for busy trading periods at short notice. .........................................................................................
Contactless Payments Contactless payments allow customers with compatible cards to simply swipe their card across the screen to make payment up to a maximum of ÂŁ20.00. This functionality is beneficial for cafes, coffee shops and fast food outlets to speed the payment process up thus reducing queuing time and providing better levels of customer service. .........................................................................................
EPOS Our revolutionary EPOS solution incorporates the latest technology, allowing businesses in the retail and hospitality sectors to provide a fast and efficient point of sale service. Our solution enables businesses to have greater control over their operations, by providing the facility to track inventory, monitor employee activity, gain powerful insights to build customer relationships and most importantly accept payments with ease.
“ Their customer service is a model for other companies� The AA