STEPHAN BABY INDEX

TRADE INFORMATION

1013 Veterans Dr., Lewisburg, TN 37091 Phone: 800-359-2917

Dealer Policy:

• Quoted prices in the catalog are wholesale and are subject to change without notice.

• We require a completed credit application to process all orders.

• Upon receipt of the application, all references will be contacted with the intent of establishing an open account.

• The minimum wholesale order requirement is $150.00.

Payment Options:

• Net 30, VISA, MasterCard, Discover or American Express are accepted.

• Orders under $250.00 require a credit or debit card payment.

• All orders are subject to the approval of the credit department.

• Accounts that are past due will be assessed a 1.8% per month service charge (21.6% on an annual basis) until account is current.

Shipping:

• Actual shipping and handling charges will be billed on each shipment.

• Your credit card will not be charged until your items are shipped.

• Next Day Air and Second Day Air orders placed by 5:00 PM EST will ship the same day.

• All shipments will be sent F.O.B. Lewisburg, TN.

• A drop ship charge of $3.75 per shipment will apply to all orders shipped directly to your customers.

Order Confirmation:

We provide order confirmation via email of all shipped orders that have an email address on file.

Se Habla Español:

Si usted desea hacer su pedido en español, pida que uno de nuestros agentes que habla español lo atienda.

Guarantee:

All of our products are selected with care to meet our own high-quality standards. If any purchase ever fails to meet your expectations, please return it for a prompt refund or exchange. Satisfaction guaranteed or your money back.

Customer Service:

• All products can be viewed online at stephanbaby.cb-gift.com

• If you would prefer to speak to a Customer Service Representative, please call 1-800-359-2917 Monday through Friday, 9:00 AM to 6:00 PM EST, or email us at info@cb-gift.com.

Returning Products:

• To ensure proper credit to your account, enclose a copy of the invoice in the box with the returned item and indicate your reason for the return. All items must be free of price tags or markings.

• Return items to: Stephan Baby ATTN: Returns

1013 Veterans Dr. Lewisburg, TN 37091

• All shortages must be reported to Customer Service within 7 days after receipt. Defective or damaged merchandise must be reported to Customer Service within 15 days.

• Returns on clearance items will not be accepted or credited to your account.

Showroom Locations and Rep. Firms:

• ATLANTA | AmericasMart | Building 2 | Gib Carson Floor 13 | Suite 1319

• DALLAS | Dallas Market Center | Next Generation Floor 1 | Suite 1028

• LAS VEGAS | World Market Center | Just Got 2 Have It Suite C-1012

• CANADA | Design Home Gift & Paper Inc. | 7580 Bath Rd. Mississauga, ON | L4T 1L2

Holiday 2023